COVID-19 edition Yes! We are open for business and here to help p.3 Important COVID-19 information for West Metro Residents p.4 - Squarespace

 
COVID-19 edition Yes! We are open for business and here to help p.3 Important COVID-19 information for West Metro Residents p.4 - Squarespace
COVID-19 edition
               Yes! We are open
for business and here to help p.3
            Important COVID-19
                 information for
                     West Metro
                   Residents p.4

     Parenting & family
     service directory,
     supporting you to
     support them
     Term 2, 2020

              mackillop.org.au
COVID-19 edition Yes! We are open for business and here to help p.3 Important COVID-19 information for West Metro Residents p.4 - Squarespace
Contents
Western Regional Parenting Service                                         3

COVID-19 Western Regional Parenting Service Update                         4

COVID-19 Services Update                                                   6

COVID-19 Mental Health Support                                           28

Conferences                                                              29

Parenting Programs                                                       30

Supported Playgroups                                                     46

Programs for Children                                                    48

Parenting Support Programs                                               49

Strengthening Parents Support Program                                    50

Other Programs and Sessions                                              51

Parenting Program Outlines                                               52

This directory is produced quarterly by the Western Region Parenting Service.

To subscribe to Time Out or have your service listed in next term’s issue please contact us on:

T: (03) 9680 8444      E: RegionalParentingService@mackillop.org.au
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Western Regional Parenting Service
Welcome to our latest edition of TIMEOUT…
The COVID-19 pandemic has had an immense impact on our community. For this reason, this
newsletter will look a little different.
As an essential service, the Western Regional Parenting Service will continue to operate.
We are the regional parenting service for the Western Metropolitan Region of Melbourne that includes the
local government areas of:

•       Brimbank                       •      Melbourne                          •        Wyndham
•       Hobsons Bay                    •      Melton
•       Maribyrnong                    •      Moonee Valley

We offer a range of free group education and early intervention programs, information and referral for
parents/carers with children from 0-18 years.

Our current services include:

    •   1:1 telephone support
    •   parenting programs online at your own pace with support
    •   parenting programs via phone
    •   parenting programs via Zoom
    •   online support groups

Other regional parenting services in metropolitan Melbourne include:

Northern Region                                           Southern Region
Anglicare Victoria Parentzone                             Anglicare Victoria Parentzone
8 Hurtle Street, Lalor VIC 3075                           60-64 Wells Street, Frankston VIC 3199
Ph: 9465 0322                                             Ph: 9781 6700

                                                          Anglicare Victoria Parentzone
Eastern Region
                                                          66-68 Main Street, Pakenham VIC 3810
Anglicare Victoria Parentzone                             1300 984 0
47-51 Castella Street, Lilydale VIC 3140
Ph: 9735 4188

Time Out | Term 1 2020                                                                                           Page | 3
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mackillop.org.au

Yes!
We are OPEN
for business and
are here to help!

 Western Regional Parenting Service
 We cover City of Melbourne, Moonee Valley, Maribyrnong,
 Brimbank, Melton, Hobsons Bay & Wyndham
 •   Need a break, need to cook dinner we can offer online storytime & other activities
     for children
 •   Need support in the areas of creating routine, behaviour, support with overseeing
     schoolwork

 Get in touch, if it is a service we don’t offer we probably know who does! Parents &
 Carers Get in touch with us for all things around parenting & kids.

 Parent and Carers Space Phone Helpline
 Monday to Friday 8 –4pm
  Name                         Available days               Phone number
  Abigail                      Monday                       0417 141 094
  Annette                      Monday, Tuesday, Thursday    0448 015 023
  Kelly                        Tuesday, Thursday, Friday    0418 167 791
  Kosina                       Tuesday, Wednesday           0438 756 894

 Monday to Friday 4 -8pm and Saturday 10 – 3pm
  Name                         Phone number
  Abigail                      0417 141 094
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Or do you have extra time and you and/or your partner would
like to do a parenting program online together.

Programs we offer:
• Circle of Security         • Tuning into Teens               • Stepping Stones Triple P
• Tuning into Kids           • Dads Tuning into Kids           • Triple P

For program details see: www.mackillop.org.au/programs/parenting-workshops

Our services include:
• 1:1 telephone support                      •   parenting programs via Zoom
• parenting programs online at your          •   online support groups
  own pace with support                      •   storytime for kids
• parenting programs via phone               •   and much more

Contact us via the Parent and Carers Space Phone Helpline or email:
RegionalParentingService@mackillop.org.au

Kind Regards,

Abigail Hoy
Abigail Hoy
Acting Coordinator for Western Regional Parenting Service
Community Programs

Phone 03 9680 8444
Email Abigail.hoy@mackillop.org.au
Address 118 Commercial Road, Footscray, VIC 3011

                                                                       mackillop.org.au
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                        SERVICE INFORMATION FOR PEOPLE IN THE WEST METRO AREA OF MELBOURNE
                                CHANGES IN RESPONSE TO COVID 19 – UPDATED 16 APRIL 2020

HOMELESSNESS ACCESS POINT FOR BRIMBANK MELTON                                         HOMELESSNESS ACCESS POINT FOR WESTERN MELBOURNE
The Salvation Army (formerly SASHS)                                                   UNISON HOUSING
6/147 Harvester Rd                                                                    Moonee Valley, Maribyrnong, Hobsons Bay, Wyndham & north and western parts
Sunshine 3020                                                                         City of Melbourne
Phone: 9312 5424                                                                      122 Victoria St, Seddon Phone 9689 2777 OR
Opening Hours: Monday – Friday 9am – 5pm                                              Level 1/1 – 13 Watton St, Werribee Phone 9216 0300
After hours response – Phone 1800 825 955                                             Opening Hours: Monday - Friday 9am – 5pm
PHONE APPOINTMENTS ONLY – OFFICE CLOSED – NO DROP IN                                  Contact via email also available iap@unison.org.au or
CALL TO MAKE A PHONE APPOINTMENT                                                      iap@werribee@unison.org.au
                                                                                      After hours response – Phone 1800 825 955
                                                                                      PHONE APPOINTMENTS ONLY – OFFICE CLOSED - NO DROP IN
                                                                                      CALL TO MAKE A PHONE APPOINTMENT

HOUSING ADVICE AND ASSISTANCE
Information for current public housing tenants, potential social housing tenants and anyone wanting to know about housing in Victoria. https://www.housing.vic.gov.au/

Applying for bond assistance
Wherever possible please apply for bond assistance through the DHHs online service. https://www.housing.vic.gov.au/apply-rentassist-bond-loan

Information and support for people renting private accommodation
Tenants Union Victoria has a range of information and an email support service for people wanting to know more about their rights and responsibilities when renting
privately https://www.tenantsvic.org.au/
https://www.tenantsvic.org.au/advice/coronavirus-covid-19/

West Justice provides free legal help to people in the western suburbs of Melbourne. They can assist with a range of everyday legal issues including tenancy.
https://www.westjustice.org.au/

FAMILY VIOLENCE RESOURCES
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 Link to the Western Integrated Family Violence Committee website central repository for all current family violence COVID-19
 resources: https://www.wifvc.org.au/statewide-family-violence-news

EMERGENCY RELIEF – MANDATORY SELF ISOLATION
 Agency          Support          Hours              Address                Contact                     Information                       UPDATED SERVICE
                 Available
 Victorian       Food Packages    NA                 NA                     1800 675 398                For people who are in             Came into operation
 Government      and                                                                                    mandatory self-isolation due      from 23 March 2020.
                 Personal Care                                              dhhs.vic.gov.au/coronavirus to Coronavirus.
                 packages
                                                                                                        Available to all Victorians
                                                                                                        who have little or no food
                                                                                                        and no family or friends to
                                                                                                        support them.

                                                                                                        Delivered to door.

EMERGENCY RELIEF – GENERAL
Centrelink https://www.servicesaustralia.gov.au/individuals/help-emergency
  Lots of online resources, especially for existing Centrelink customers. Crisis payments phone line 132 850 (special conditions apply explained online)
  https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment/who-can-get-it )

CIS Vic (03) 9672 2099 Melbourne https://www.cisvic.org.au/getting-help/financial-hardship
    Directory of CISVic member agencies across Victoria that may help (there is a search by postcode too):
    https://www.cisvic.org.au/getting-help/directory-list
    [CISVic Community Information and Support Victoria – peak body representing local community information and support services – formerly citizens
    Advice Bureau]

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Vinnies Welfare Assistance Line is 1800 305 330 (Monday–Friday 10:00am to 3:00pm) https://www.vinnies.org.au/page/News/VIC_News/COVID-19_-
    _Vinnies_Victoria/
    Soup buses have been suspended, but individual need is assessed over the phone

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EMERGENCY RELIEF - BRIMBANK
Agency            Support        Hours               Address                  Contact     Information                         UPDATED SERVICE
                  Available
Uniting Lentara   Food parcels   Tuesday – Fridays   32 Withers St            9311 5900   For people in Brimbank. Must        9.4.2020
                                 10am – 12.30pm      Sunshine 3020                        have a Centrelink or                Sunshine site closed.
                                                                                          Immigration Card                    Please call 9689 3515to
                                                                                                                              arrange a telephone
                                                                                                                              assessment.

                                                                                                                              Calls should be made
                                                                                                                              between 9.30am- 12 noon
                                                                                                                              or 1.30pm – 4pm
                                                                                                                              Wed-Friday only

Uniting Lentara   Food parcels   Pick-up on:         The Tin Shed             9366 4302   Available to residents of           16.4.2020
In partnership                   Tuesdays            Neighbourhood House,                 Brimbank five times a year          Enquires email:
with the Tin                     10am – 12noon       309A Main Road East St               from either the Sunshine or Tin     tinshed@tsis.com.au
Shed                                                 Albans                               Shed site in St Albans
Neighbourhood                                                                                                                 The Tin Shed is providing
House                                                                                                                         food parcels by
                                                                                                                              appointment only on
                                                                                                                              Tuesdays between 10am
                                                                                                                              and 12noon. 25
                                                                                                                              appointments will be
                                                                                                                              available each Tuesday.
                                                                                                                              Call on Monday to make
                                                                                                                              an appointment for
                                                                                                                              Tuesday collection.
                                                                                                                              For 4 weeks from Tuesday
                                                                                                                              21 April the emergency
                                                                                                                              relief program will operate
                                                                                                                              from the St Albans
                                                                                                                              Community Centre
                                                                                                                              (STACC) which is directly

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Agency          Support         Hours                Address                   Contact               Information                          UPDATED SERVICE
                Available
                                                                                                                                          behind the Tin Shed site
                                                                                                                                          (while building works are
                                                                                                                                          undertaken)
Helping Hands   Food parcels    By appointment       George Street             Phone                 For people in Brimbank No            9.4.2020
Mission                                              Sunshine 3020             1300 892 010 for      have a Centrelink card               Phone for an
                                                     (near corner of George    appointment           required during COVID 19             appointment.
                                                     St and Hertford Rd)                             restrictions                         Clients receive a box each
                                                                                                                                          of non-perishables, frozen
                                                                                                                                          and fresh produce. BYO
                                                                                                                                          bags. $5.00 payments
                                                                                                                                          required.
Anglicare       Food vouchers   Thursdays            Holy Apostles Church      Drop in or all 0427   Only available to people living      9.4.2020
Emergency       Food parcels    10am – 1pm           100 Anderson Rd           812 517 to make       in post codes 3020                   Open Thursdays only
Relief -        Medication                           Sunshine                  an appointment                                             Social distancing in place.
Sunshine        Scripts                                                                                                                   Alternatively call 0427 812
                                                                                                                                          517 for s telephone
                                                                                                                                          assessment and to arrange
                                                                                                                                          collection of Coles and
                                                                                                                                          WWE vouchers.

Anglicare       Coles and WWE   1st and 3rd Monday   The Martyr Anglican       0408 129 590          Only available to people living      9.4.2020
Emergency       vouchers        of the month         Church,                                         in post codes 3021 or 3023 (St       Phone Assessment only
Relief - St                     9.30am – 12.30pm     Corner Alexia St & East                         Albans and Deer Park)                Call 0408 129 590
Albans                                               Esplanade St Albans                                                                  Coles & WW E Vouchers
                                                                                                                                          Clients with access to
                                                                                                                                          email can receive e
                                                                                                                                          vouchers. Arrangements
                                                                                                                                          for voucher collection
                                                                                                                                          from Anglicare office can
                                                                                                                                          also be made. Home visits
                                                                                                                                          can be arranged in special
                                                                                                                                          circumstances.

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Agency           Support           Hours               Address                   Contact        Information                          UPDATED SERVICE
                 Available
Anglicare        Coles and WWE     Wednesdays          St Luke’s Anglican        0439 271 411   Only available to people living      9.4.2020
Emergency        vouchers          10am – 1pm          Church Corner Kings Rd                   in post codes 3036, 3037 or          Phone Assessment only
Relief -                                               & Bellbird Ave, Taylors                  3038 (includes Hillside and          Call 0408 129 590
Sydenham                                               Lakes 3038                               Taylors Hill)                        Coles & WW E Vouchers
                                                                                                                                     Clients with access to
                                                                                                                                     email can receive e
                                                                                                                                     vouchers. Arrangements
                                                                                                                                     for voucher collection
                                                                                                                                     from Anglicare office can
                                                                                                                                     also be made. Home visits
                                                                                                                                     can be arranged in special
                                                                                                                                     circumstances.

Holy Eucharist   Fresh fruit and   Fridays 10.30am –   1A Oleander Drive St      9366 1310      For people in Brimbank. Must         2.4.2020
Parish           vegetables        2pm                 Albans South 3021                        have Centrelink or Immigration       CLOSED UNTIL FURTHER
                                                                                                Card                                 NOTICE
Salvation Army   Food hampers      Tuesday             42 Devonshire Rd          9364 9335                                           16.4.2020
                                   Wednesday &         Sunshine 3020                                                                 Drop in service hamper
                                   Thursday 10am to                                                                                  service still operating
                                   3pm
                                   Friday 10am to                                                                                    Friday 5pm-7pm cooked
                                   7pm                                                                                               meal (takeaway) available

                                                                                                                                     Providing a hamper delivery
                                                                                                                                     service for vulnerable
                                                                                                                                     people unable to leave their
                                                                                                                                     home
The Salvation    Food vouchers     Monday, Tuesday,    6/147 Harvester Rd        9312 5424      Available to Brimbank and            2.4.2020
Army (formerly                     Thursday and        Sunshine                                 Footscray residents. Call to         Call first thing in morning
SASHS Support                      Friday                                                       make an appointment.                 to make an appointment
Service                                                                                                                              for a telephone
                                                                                                                                     assessment. Providing e
                                                                                                                                     vouchers. For those
                                                                                                                                     unable to receive a
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Agency           Support         Hours             Address                    Contact               Information                        UPDATED SERVICE
                 Available
                                                                                                                                       voucher food parcels for
                                                                                                                                       collection can be
                                                                                                                                       arranged.
Northpoint       Food parcels    Monday 1.30pm –   Glengala Hotel –           9338 1898             For people in Brimbank. Must       2.4.2020
Pantry                           3.30pm            214 Glengala Rd (hotel I                         have a Centrelink or               Glengala Hotel closed.
                                                   closed                                           Immigration Card                   People should go to 3
                                                   Sunshine                                                                            Trade Park Dr, Tullamarine

                                                                                                                                       Still operating. Providing
                                                                                                                                       hampers only – no food
                                                                                                                                       selection.

EMERGENCY RELIEF – HOBSONS BAY
Agency             Support      Hours           Address                  Contact          Eligibility                        UPDATED SERVICE
                   Available
Salvation Army     Food         Tuesday,        108 Queen St Altona      9398 1954        For people in the Altona,          16.4.20
                   vouchers     Wednesday and                                             Altona Meadows/West and            Food hampers and vouchers for
                                Thursday                                                  Seaholme and other Western         (emergencies only as supplies are
                                10am – 1pm                                                Metro areas.                       low) community members in need
                                                                                                                             will continue Tuesday, Wednesday
                                                                                                                             and Thursday, 10am-1pm.
                                                                                                                             NO FACE-TO-FACE APPOINTMENTS.
                                                                                                                             Call 9398 1750, 10am-12pm for
                                                                                                                             assessment and appointments.
                                                                                                                             Pick up at door.
                                                                                                                             Extra workers taking phone calls
                                                                                                                             and calling people back. If you
                                                                                                                             cannot get through, please leave us
                                                                                                                             a message.
Walker Close       Food         Wednesday       Cnr Walker Close and     9318 0521        For people in the Altona,          Closed
                   voucher      10am – 1pm      Millers Rd Altona                         Williamstown and Yarraville
                                                North                                     areas
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Agency              Support        Hours            Address                    Contact        Eligibility                        UPDATED SERVICE
                    Available
Laverton            Food           Monday,          95 – 105 Railway Ave       8368 0177      Must live in 3028 postcode         Still open Mondays, Wednesdays
Community           parcels        Wednesday and    Laverton                                                                     and Fridays. No face to face
Centre                             Fridays                                                                                       contact.
                                   10am – 1pm                                                                                    Call 8368-0177 to speak to a worker
                                                                                                                                 and request assistance.
Anglicare -         Coles &        Monday and       Holy Trinity Parish        0408 129 590   For people in Braybrook,           Phone Assessment only
Williamstown        WWE            Fridays 10am –   Centre                                    Newport or Williamstown            Call 0408 129 590
Emergency Relief    vouchers       1pm              2 – 6 Pasco St                                                               Coles & WW E Vouchers
Centre                                              Williamstown                                                                 Clients with access to email can
                                                                                                                                 receive e vouchers. Arrangements
                                                                                                                                 for voucher collection from
                                                                                                                                 Anglicare office can also be made.
                                                                                                                                 Home visits can be arranged in
                                                                                                                                 special circumstances.
Helping Hand Cafe   Food           Tues 11am to     119 Douglas Parade         Robert Adams   ID required                        Weekly community meal has been
(Williamstown       Hampers        1pm              Williamston                0411 475 091                                      replaced by take away food
Church of Christ)                                                                                                                hamper.
                                                                                                                                 Cost to client is $5 per hamper
                                                                                                                                 Drop in accepted
                                                                                                                                 Social distancing measures in place
                                                                                                                                 on site.

EMERGENCY RELIEF – MARIBYRNONG
Agency              Support        Hours             Address                    Contact          Eligibility                               UPDATED SERVICE
                    Available
Wesley Footscray    Food parcels   Wednesday –       310 Barkly St Footscray    9689 3515        Food parcels and vouchers are             NILS service available by
Outreach            and food       Friday                                                        available to eligible people following    phone assessment only –
                    vouchers       9.30am – 4pm                                                  a phone assessment.                       call 9689 3515 to schedule
                                                                                                                                           a phone assessment.

                                                                                                                                           Food parcels available by
                                                                                                                                           appointment only. Call

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Agency            Support        Hours            Address               Contact   Eligibility                             UPDATED SERVICE
                  Available
                                                                                                                          9689 3515 for a phone
                                                                                                                          assessment.

                                                                                                                          Shower and laundry
                                                                                                                          facilities are currently on
                                                                                                                          hold till further notice
                                                                                                                          Morning tea and lunch
                                                                                                                          programs on hold.

EMERGENCY RELIEF – MELTON
Agency            Support        Hours            Address             Contact     Eligibility                              UPDATED SERVICE
                  Available
Melton Combined   Food parcels   Monday –         100 Coburns Road    9747 6811   For people in Melton. Must have a        16.04.20
Churches Caring                  Thursday         Melton                          Centrelink or Immigration Card
                                 10am – 3pm                                       Available to residents of Melton         Still operating but no
                                 Friday                                           twice a year. To access further          access to the building.
                                 10am – 12.15pm                                   assistance an appointment with the       Goods are collected
                                                                                  Budget Educator is required.             through the window.
                                                                                                                           No appointment required.
                                                                                                                           Operating hours 10.00 am-
                                                                                                                           3.00 pm
                                                                                                                           Mon-Thurs. 10.00 am-
                                                                                                                           12.15pm on Friday
                                                                                                                           Eligibility the same, but
                                                                                                                           more frequent assistance
                                                                                                                           is available once assessed
                                                                                                                           by budget educator.

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Agency              Support        Hours               Address                 Contact              Eligibility                              UPDATED SERVICE
                    Available
Northpoint Pantry   Food parcels   Friday              Melton South                                 For people in Melton. Must a             16.04.20
                                   9.30am –            Community Centre                             Centrelink or Immigration Card           Centre is closed to the
                                   12.30pm             41 Exford Road                               although some flexibility to support     public; however, pre-
                                                       Melton South                                 people who do not meet these             packaged food parcels are
                                                                                                    criteria.                                still available as per listed
                                                                                                                                             criteria.
                                                                                                                                             Social distancing measures
                                                                                                                                             are in place. Food parcels
                                                                                                                                             will be distributed through
                                                                                                                                             the door.
                                                                                                                                             Will be distributing curry,
                                                                                                                                             rice and pasta meals on 17
                                                                                                                                             April 2020 which have
                                                                                                                                             been prepared by the Sikh
                                                                                                                                             community
Resergence Food     Food parcels   Tuesday: 12.00 -    3 Graham St                                  For people in Melton and                 16.04.20
Hampers                            3.00 pm             Melton                                       surrounding areas in the western         Ask people to consult
                                   Wed: 10.00 - 3.00                                                suburbs (depending on availability       Resergence FB page for
                                   pm                                                               of food).                                updated opening
                                                                                                                                             days/times.
                                                                                                                                             Opening hours currently:
                                                                                                                                             Tuesday: 12.00 - 3.00 pm
                                                                                                                                             Wed: 10.00 - 3.00 pm
                                                                                                                                             Thurs: 10.00- 3.00 (only for
                                                                                                                                             16.4.2020)

Catholic Care       Vouchers       Tuesday and         Melton City Council     To book                                                       16.04.20
                                   Wednesday           Civic Centre, Melton    appointment ring
                                   9.30 am - 3.30 pm                           Tuesday and                                                   No “face to face”
                                                                                                                                             appointments at the
                                                                               Wednesday at 8.30
                                                                                                                                             moment.
                                                                               to make a same day                                            All contact is via the
                                                                               appointment.                                                  phone.

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Agency          Support      Hours          Address               Contact      Eligibility                        UPDATED SERVICE
                Available
                                                                  0409810104

EMERGENCY RELIEF – MELBOURNE
Agency          Support     Hours           Address             Contact        Eligibility                        UPDATED SERVICE
                Available
Church of all   Food        Tuesday,        180 Palmerston St   9347 7077                                         To obtain an Emergency
Nations         parcels     Wednesday and   Carlton                                                               Relief food parcel we are
                            Thursday from                                                                         requesting people call or
                            10am                                                                                  SMS 0484 062 862.
                                                                                                                  Parcel pick-up by
                                                                                                                  appointment only.
                                                                                                                  Tues-Thurs 10-2pm.
                                                                                                                  To obtain a fresh food
                                                                                                                  parcel we ask that people
                                                                                                                  call or SMS 0483 197 424
                                                                                                                  Parcel pick-up by
                                                                                                                  appointment only.
                                                                                                                  Wed 10-2pm.
                                                                                                                  If someone is isolating, we
                                                                                                                  can provide non-contact
                                                                                                                  delivery of these food
                                                                                                                  parcels.

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EMERGENCY RELIEF – MOONEE VALLEY
Agency               Support       Hours             Address             Contact       Eligibility                                    UPDATED SERVICE
                     Available
Essendon             Food          Monday,           1 Pascoe Vale       9370 4533     For people living in Ascot Vale, Essendon,     Permanently CLOSED
Citizens’ Advice     vouchers      Tuesday, and      Rd Moonee                         Highpoint, Maribyrnong and Moonee
Bureau                             Friday 11am –     Ponds                             Ponds
                                   2.15pm
Helping Hand         Food          Monday –          492 Fullerton       1300 892                                                     Community pantry operating.
Mission              parcels       Friday 10am-      Road Airport        010                                                          Healthcare card cost $5 and must
                                   3pm               West                                                                             bring own shopping bags. Staff will
                                                                                                                                      fill bags for clients

EMERGENCY RELIEF – WYNDHAM
Agency             Support         Hours            Address          Contact                             Eligibility                 UPDATED SERVICE
                   Available
Salvation          Food vouchers   Monday,          209 Watton       9731 1344                           For people in the City of   Food voucher requires an
Army                               Tuesday          St Werribee                                          Wyndham                     appointment to be made. Ph 9731
                                   Wednesday                                                                                         1344.
                                   and Thursday                                                                                      Operating Monday to Thursday from
                                   9.30am – 2pm                                                                                      9.30-2pm.
                                                                                                                                     Pre-packaged food parcels available
                                                                                                                                     to clients that drop in during this
                                                                                                                                     time.
Uniting            Food            Monday –         19 Duncans       9051 2000                        For low income or no           16.4.20
Wyndham            vouchers/food   Friday           Rd Werribee                                       income residents of the        All assistance by appointment only –
                   parcels         All assistance                    wyndham.reception@vt.uniting.org City of Wyndham                call 9051 2000. Only taking bookings
                                   is by                             or SMS 0468 605 015.                                            on the day prior to appointment.
                                   appointment                                                                                       Clients provide documentation
                                   only. Please                                                                                      electronically only. One of the
                                   call for an                                                                                       following documents is required:
                                   appointment                                                                                       Centrelink income statement,
                                                                                                                                     agency referral, Asylum seeker
                                                                                                                                     status or proof of low income. Can
                                                                                                                                     email
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                                                                                 OFFICIAL
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Agency         Support        Hours           Address       Contact                Eligibility              UPDATED SERVICE
               Available
                                                                                                            wyndham.reception@vt.uniting.org
                                                                                                            or SMS 0468 605 015. If electronic
                                                                                                            documents are not possible please
                                                                                                            call 9051 2000.
                                                                                                            If in isolation you can nominate
                                                                                                            someone to collect on your behalf.
                                                                                                            This needs to be in writing to above
                                                                                                            email or SMS.

                                                                                                            Food voucher applications only
                                                                                                            available Monday, Tuesday Thursday
                                                                                                            and Friday to 2pm.

                                                                                                            Food assistance is available to
                                                                                                            eligible clients a maximum of once
                                                                                                            every two weeks. New clients need
                                                                                                            to register.

Wyndham        Food parcels   Monday to       Youth         8734 1355              Residents of Wyndham     Wyndham City Council is offering
City Council                  Friday          Resource                                                      food parcels to all families in the
                              9am to 5pm      Centre                                                        Wyndham Area, collection from
                                              86 Derrimut                                                   Youth Resource Centre. Front door is
                                              Road                                                          locked, either knock on window or
                                              Hoppers                                                       call 8734 1355. 1 visit per week
                                              Crossing
                                              3029
Manors Lake    Food Bank      Wednesday       86 Manor      8734 8934              Residents of Wyndham     Centre is closed. New Start Church
Community                     9.30 to 12.00   Lakes                                                         coordinating the service. Need to
Centre                        noon            Boulevard                                                     present health care card issued by
                                              Manor Lakes                                                   Centrelink to be eligible.

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PRE-PACKAGED FOOD SERVICE

Agency            Support          Hours                Address             Contact          Eligibility                                UPDATED SERVICE
                  Available
St Peter’s        Pre-packaged     Pick-up 9.30am -     St Peter’s          Text             For anyone in need particularly casuals    9.04.20
Eastern Hill      food service     11am                 Eastern Hill        0450 039 288     and others not eligible for Centrelink,    New addition. Pick-up preferred
Anglican Church   (and other                            Anglican Church     with name of     those who have lost jobs and are on low    however delivery can be arranged
and Heaven at     basics as                             15 Gisborne         client and       income, people with medical conditions     in special circumstances.
the Hill Social   available) in                         Street              short            and those struggling as a result of
Enterprise        partnership                           East Melbourne      description of   COVID 19
                  with Victorian                        (enter carpark      circumstances
                  State                                 off Albert Street
                  Parliament                            entrance for
                                                        collections)

LOW COST NOT FOR PROFIT SUPERMARKET
Agency                   Support Available           Hours                               Address                        Contact                    UPDATED SERVICE
City Care Storehouse     A range of fresh fruit,     Wednesday, Thursday and Friday      79 Sunshine Road               9318 4477                  Open Tuesday, Wednesday,
Low cost supermarket     fresh bread, meat, eggs,    9am – 2pm                           West Footscray                                            Thursday Friday, Saturday
run by Hillsong          grocery items, frozen                                           (The supermarket is an 8-                                 10am to 4pm
30% discount for         food and                                                        minute walk from
holders of Centrelink,   toiletries/cleaning                                             Tottenham Train Station)
full time Student Card   products                                                        Ample parking is available
and Immigration Cards

COMMUNITY MEALS
Agency                   Support Available          Hours                               Address                        Contact                  UPDATED SERVICE
Braybrook Community      Community Meal             7pm every Sunday night (arrive      107 – 139 Churchill Ave                                 Closed
Hub                                                 on time, limited spaces)            Braybrook

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Agency             Support Available       Hours                            Address                      Contact                  UPDATED SERVICE
CommUnity Plus     Community Meal          1st Wednesday of the month       822 Ballarat Rd              7379 0103                Closed
                                           12.30pm – 1.30pm                 Deer Park 3020
Salvation Army     Community Meal          Every Friday night               42 Devonshire Rd             9364 9335                TAKE AWAY ONLY
                                           6pm                              Sunshine 3020                                         Arrive at Friday 6pm and a
                                                                                                                                  takeaway meal will be
                                                                                                                                  provided. Not on Good
                                                                                                                                  Friday.
                                                                                                                                  Distributing food hampers
                                                                                                                                  to drop ins.
                                                                                                                                  Delivering food hampers if
                                                                                                                                  needed when notified by
                                                                                                                                  community
                                                                                                                                  members/other
                                                                                                                                  organisations. Can contact
                                                                                                                                  on 9364 9335 to organise.
Uniting Lentara    Community Meal          Community meal held on 1st and   32 Withers St                9311 5900                Closed
                                           3rd Wednesday                    Sunshine 3020
                                           of every month
                                           12.30pm – 2pm

Wesley Footscray   Showers, laundry,       Wednesday – Friday               310 Barkly St Footscray      9689 3515                16.4.20
Outreach           morning tea and lunch   9.30am – 4pm                                                                           Food parcels and food
                   program on hold                                                                                                vouchers are available.
                                                                                                                                  Contact 9689 3515
                                                                                                                                  Shower and laundry
                                                                                                                                  facilities are currently on
                                                                                                                                  hold till further notice.
                                                                                                                                  Morning tea and lunch
                                                                                                                                  programs on hold.
Williamstown       Community Meal          Every Monday and Friday          Holy Trinity Parish Centre   9397 8411                CLOSED
Emergency Relief                           12 noon                          2 – 6 Pasco St
Centre                                                                      Williamstown
Lighthouse         A drop in space         Monday – Friday                  69 Bourke St                 9653 3299                Emergency Relief
(Hamadava) Café:   providing breakfast     Day Café 7am – 1pm               City                                                  Marketplace Monday-

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Agency                   Support Available       Hours                              Address                  Contact                  UPDATED SERVICE
Project 614 (Salvation   and lunch.                  • Breakfast 9am – 10.00am                                                        Friday 9.30am-12.30pm.
Army)                    Homelessness support        • Lunch 11.30am – 1pm                                                            Looking at options of
                         also available.         Monday - Sunday                                                                      moving to a delivery model
                                                 Twilight Café 4pm-11pm                                                               if required.
                                                     • Dinner 6.30pm- 8pm                                                             Cafe:
                                                 Night Café 11pm – 7am                                                                - Monday-Friday from
                                                     • Toasties and snacks                                                            7am-1pm
                                                         throughout the night                                                         - Monday-Thursday from
                                                                                                                                      11pm-7am
                                                                                                                                      - Friday, Saturday and
                                                                                                                                      Sunday 4pm – 7am
                                                                                                                                      Reduced capacity due to
                                                                                                                                      the social distancing rules –
                                                                                                                                      50 spaces marked out for
                                                                                                                                      sleeping
                                                                                                                                      St Vincent's Nurses onsite
                                                                                                                                      Monday-Thursday from
                                                                                                                                      9am-1pm (no appointment
                                                                                                                                      required).
Ozanam Community         Monday – Friday         Breakfast daily between 9.15am –   268 Abbotsford St        9329 6733                Homelessness Resource
Centre                   Breakfast 9am –         10am                               North Melbourne                                   centre closed.
                         10.30am                 Lunch daily between 12noon –                                                         Takeaway meals (limited
                         Lunch 11.30am – 1pm     1pm                                                                                  service), coffee and some
                         Friendship Club 6pm –                                                                                        material aid provided from
                         8pm includes a meal                                                                                          the window on Flemington
                                                                                                                                      Road.
                                                                                                                                      10am-1pm Monday -
                                                                                                                                      Friday
St Mary’s House of       Free breakfast 8.45am   Monday, Tuesday, Thursday and      162 – 169 Brunswick St   9417 6497                All social programs
Welcome                  – 9.45am                Friday                             Fitzroy                                           suspended.
                         Free lunch 12noon –     9.30am – 3.30pm                                                                      Takeaway lunches, small
                         1pm                     Wednesday 8.30am – 1.30pm                                                            amounts of food bank food
                                                 Saturday 8.30am – 1.30pm                                                             for homeless and
                                                                                                                                      vulnerable people,

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Agency                  Support Available         Hours                            Address                           Contact                  UPDATED SERVICE
                                                                                                                                              toiletries, clean underwear
                                                                                                                                              and showers available for
                                                                                                                                              people living on the
                                                                                                                                              streets.
                                                                                                                                              Reduced hours: 9.00-
                                                                                                                                              1.30pm Monday-Friday
Church of all Nations   Weekly community          Tuesday from 11.30am – 1pm       180 Palmerston St                 9347 7077                Closed
                        lunch every Tuesday                                        Carlton
Lazarus Centre          Breakfast Program for     Monday – Sunday 7.30am-          St Peter’s Anglican Church        0458 750 031             9.04.20
                        people sleeping rough     8.30am                                                                                      New addition
                        and very poor

SOUP VAN
Agency                  Support Available       Hours                  Address                                        Contact                  Updated Service
St Vincent de Paul      Hot meal                MONDAY                 Braybrook Community Hub car park 107 –                                  Suspended. Vinnies Welfare
                                                6.45pm                 139 Churchill Ave Braybrook                                             Assistance Line is assisting
                                                7.15pm                 Clark St Car Park (Dickson St & Withers St)                             people with access to food,
                                                7.45pm                 Sunshine
                                                                                                                                               clothing etc. - 1800 305 330
                                                                       Errington Reserve Car Park, near Big Sam’s
                                                FRIDAY                 Car Park, St Albans                                                     (Monday–Friday 10:00am to
                                                6.45pm                                                                                         3:00pm).
                                                SATURDAY               Braybrook Community Hub car park 107 –
                                                5.30pm                 139 Churchill Ave Braybrook

                                                6.15pm                 Clark St Car Park (Dickson St & Withers St)
                                                MONDAY, TUESDAY,       Sunshine
                                                WEDNESDAY,             Errington Reserve Car Park, near Big Sam’s
                                                THURSDAY, FRIDAY &     Car Park, St Albans
                                                SUNDAY
                                                8pm                    Whitten Oval 417 Barkly St Footscray

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MATERIAL AID
Agency                   Support Available      Hours                     Address                                   Contact                 Updated Service
St Vincent de Paul       Vinnies Welfare        Monday–Friday             All                                       1800 305 330            Vinnies Welfare Assistance
                         Assistance Line        10:00am to 3:00pm                                                                           Line is assisting people with
                                                                                                                                            access to food, clothing etc.
                                                                                                                                            Based on individual needs.

FINANCIAL ASSISTANCE/FINANCIAL COUNSELLING
Agency               Support Available        Hours                 Address                        Contact                                   Updated Service
Uniting Lentara      No Interest Loan                               32 Withers St                  Phone 9311 5900 to make an                NILS service available by
                     Scheme (NILS)                                  Sunshine 3020                  appointment                               phone assessment only – call
                                                                    Also offered at the Tin Shed                                             Wesley Footscray on 9689
                                                                    Neighbourhood House site                                                 3515 to schedule a phone
                                                                    in St Albans                                                             assessment.

CommUnity Plus       Financial Planning and Tuesday 12noon –        822 Ballarat Rd                7379 0103
– Provided by        advice on personal     2pm                     Deer Park 3020
Circle Bank          financial budgets
Alliance
Good Shepherd        A financial counsellor   9.30am – 5pm                                         Phone 1800 007 007                        Offices closed. Telephone
Australia New        is a skilled                                                                  OR                                        financial counselling available
Zealand              professional who                                                              Fill out Money Help’s contact             via 1800 007 007.
                     provides advice to                                                            formhttp://www.moneyhelp.org.au/get       To make a phone
                     help people manage                                                            -help/contact form                        appointment find a local
                     their debts and get                                                                                                     provider through
                     their finances back                                                                                                     www.nils.com.au or
                     under control. They                                                                                                     www.goodmoney.com.au
                     provide free,
                     confidential and
                     independent advice.

ADVOCACY

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Agency               Support Available          Hours                          Address                    Contact                 UPDATED SERVICE
Homelessness         Provides an advocacy       9am to 5pm                     2 Stanley St               Free call 1800 066      Office closed, support available
Advocacy Service     service for people who                                    Collingwood                256                     as normal via phone. Call to
(HAS) Council to     are homeless                                                                                                 schedule a phone appointment
Homeless Persons                                                                                                                  or email Angela@chp.org.au

DROP IN SERVICES
Agency              Support Available           Hours                           Address                   Contact                      UPDATED SERVICE
Uniting Lentara     Friendly drop in space      Tuesday – Friday                32 Withers St             9311 5900                    CLOSED
                                                9am – 4.30pm                    Sunshine

The Gap on Graham   Lunch, shower, toiletries   Second (2nd) Saturday in the    5 Graham St Melton        0414 769 605                 Closed
                                                month

Wesley Footscray    Showers, laundry, morning   Wednesday – Friday              310 Barkly St Footscray   9689 3515                    16.4.20
Outreach            tea and lunch program on    9.30am – 4pm                                                                           Food parcels and food
                    hold                                                                                                               vouchers are available.
                                                                                                                                       Contact 9689 3515
                                                                                                                                       Shower and laundry
                                                                                                                                       facilities are currently on
                                                                                                                                       hold till further notice
                                                                                                                                       Morning tea and lunch
                                                                                                                                       programs on hold.
Salvos 614          A drop-in space providing   Café hours:                     69 Bourke St              9653 3299                    Emergency Relief
                    breakfast and lunch.        Monday – Friday                 City                                                   Marketplace Monday-
                    Homelessness support also   7am – 1pm                                                                              Friday 9.30am-12.30pm.
                    available.                  Monday- Thursday 11pm-7am                                                              Looking at options of
                                                Friday, Sat and Sun 4pm- 7am                                                           moving to a delivery model
                                                                                                                                       if required.
                                                                                                                                       Cafe:
                                                                                                                                       - Monday-Friday from 7am-
                                                                                                                                       1pm
                                                                                                                                       - Monday-Thursday from
                                                                                                                                       11pm-7am

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Agency                Support Available           Hours                          Address                  Contact                     UPDATED SERVICE
                                                                                                                                      - Friday, Saturday and
                                                                                                                                      Sunday 4pm – 7am
                                                                                                                                      Reduced capacity due to
                                                                                                                                      the social distancing rules –
                                                                                                                                      50 spaces marked out for
                                                                                                                                      sleeping
                                                                                                                                      St Vincent's Nurses onsite
                                                                                                                                      Monday-Thursday from
                                                                                                                                      9am-1pm (no appointment
                                                                                                                                      required).
                                                                                                                                      Case management
Living Room Primary   Free showers and laundry,   Monday, Wednesday,             7 – 9 Hosier Lane        9945 2100 or free call      Social distancing measures
Health Service        food, phone calls and       Thursday, Friday 9.30am –      City                     1800 440 188                in place. Clients can drop in
                      phone charging, drop in     4pm                                                                                 to use shower and laundry
                      area to watch a movie       Tuesday 12.30 to 4.00pm                                                             and access take away food
                                                  Saturday 12noon – 5.00pm                                                            parcels. Clients cannot wait
                                                                                                                                      in lounge.
                                                                                                                                      Monday – Friday 9.30am-
                                                                                                                                      4pm
                                                                                                                                      Saturday noon-5pm
                                                                                                                                      Doctors available – call to
                                                                                                                                      check availability
Ozanam Community      Monday – Friday             Breakfast daily between        268 Abbotsford St        9329 6733                   Homelessness Resource
Centre                Breakfast 9am – 10.30am     9.15am – 2.30pm                North Melbourne                                      centre closed.
                      Lunch 11.30am – 1pm         Lunch daily between 12noon –                                                        Takeaway meals (limited
                      Friendship Club 6pm –       1pm                                                                                 service), coffee and some
                      8pm includes a meal                                                                                             material aid provided from
                                                                                                                                      the window on Flemington
                                                                                                                                      Road.
                                                                                                                                      10am-1pm Monday - Friday
St Mary’s House of    Takeaway lunches, small   Monday to Friday                 162 – 169 Brunswick St   9417 6497                   16.4.20
Welcome               amounts of food bank food 9.30am – 1.30pm                  Fitzroy                                              All social programs
                      for homeless and          Closed Saturday and Sunday                                                            suspended.
                      vulnerable people.

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 Agency                  Support Available           Hours                           Address               Contact                    UPDATED SERVICE
                                                                                                                                      Takeaway lunches, small
                                                                                                                                      amounts of food bank food
                                                                                                                                      for homeless and
                                                                                                                                      vulnerable people,
                                                                                                                                      toiletries, clean underwear
                                                                                                                                      and showers available for
                                                                                                                                      people living on the streets.
                                                                                                                                      Reduced hours: 9.00-
                                                                                                                                      1.30pm Monday-Friday
 Church of all Nations   Drop in from 10am           Drop in – Tuesday,              180 Palmerston St     9347 7077                  Closed
                         Weekly community lunch      Wednesday and Thursday          Carlton
                         every Tuesday               from 10am
                                                     Community Lunch is on every
                                                     Tuesday from 11.30am – 1pm

YOUTH SERVICE: AGES 12 – 25yrs
 Agency                  Support Available          Hours                           Address              Contact                       UPDATED SERVICE
 Frontyard Youth         Drop in space, showers,    Monday – Friday 9am – 8pm       244 Flinders St      Free call 1800 800 531        Operating at a reduced
 Services                services                   Saturday & Sunday 10am –        City                 After hours 1800 627 727      capacity.
                                                    6pm                                                                                Crisis response available by
                                                                                                                                       appointment only.

                                                                                                                                       All other services closed.

SUPERMARKETS

COLES – Online Priority Shop (COPS) – 1800 455 400
  or send query text (with all your ID) to 0429 989 656, or go online to register
  https://shop.coles.com.au/a/national/content/coles-online-priority-service-application
  For most vulnerable and isolated
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IGA – Priority Shop – 1800 018 384
   details are passed to a local IGA to process. Call to register, or go online https://igashop.com.au/register/
   Eligibility criteria apply:
    • Those with confirmed cases of COVID-19
    • Those in mandatory isolation due to exposure to COVID-19
    • The elderly (70+ years) who are isolating to minimise COVID-19 exposure
    • Elderly Indigenous people (50+ years)
    • Those with chronic illnesses (60+ years) who are isolating to minimise COVID-19 exposure
    • Those with respiratory issues who are isolating to minimise COVID-19 exposure
    • Those who are immunosuppressed who are isolating to minimise COVID-19 exposure
    • Those who are eligible for the NDIS who are isolating to minimise COVID-19 exposure

WOOLWORTHS - Priority Assistance – 1800 000 610 for general assistance with online
  Or go online to register https://www.woolworths.com.au/shop/discover/priorityassistance
  Eligibility:
  Seniors, people with a disability, those with compromised immunity, those required to self-isolate

UTILITIES
 Company                 Support Available
 Western Water           Payment extension: If possible, contact before bill is due.

                         EasyPay Payment plan: make fortnightly or monthly payments towards account over 12 months. To set this up SMS 0480 015 200, start a
                         webchat https://www.westernwater.com.au/Home or email mail@westernwater.com.au

                         Other support
                         Contact our Customer Solutions Team by calling 1800 093 558. If you’d like company to call back please SMS 0480 015 200.

Updated –9 APRIL 2020
If you have information on changes to any services listed here, or alternative services that may be available, please email details to
lesley.murray@dhhs.vic.gov.au or call Lesley on 0411 365 042

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COVID-19 Mental Health Support
Beyond Blue
Coronavirus Mental Wellbeing Support Service

Beyond Blue Corona Mental Wellbeing Support Service offers a website and 24/7 support line. The website
will be regularly updated with information, advice and strategies to help parents/carers manage their
wellbeing and mental health during this time.

Contact details:
Ph: 1800 512 348
Website: https://coronavirus.beyondblue.org.au/

Kids Helpline
Support for children/young people
Kids Helpline is still open 24/7 to answer the call, email or WebChat of children/young people. Kids
Helpline is offering tailored mental support to children/young people in relation to COVID-19.

Contact details:
Ph: 1800 55 1800
Website: https://kidshelpline.com.au/coronavirus

For further COVID-19 information and support, including medical information and supports for
children/young people, please see the document attached titled ‘Resources and Services for Parents’.

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Conferences

Australian Institute of Family Services
AIFS 2020 Conference - What is a good life for families? And how do we get there?

The AIFS is investigating rescheduling the conference towards the end of 2020.

Contact details:
https://www.aifsconference2020.com.au/

Booking details:
POSTPONED

Australian Childhood Foundation
FOURTH BIENNIAL International Childhood Trauma Conference

This event has been rescheduled. The original dates for the conference were August 2 – 7, 2020.

Contact details:
https://childtraumaconf.org/conference-2021/

Program dates:
Dates:                                              Location
 Sunday 30 May – Friday 4 June 2021                  Melbourne Convention Centre

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Tuning into Kids – adapted to COVID-19 pandemic (online program via ZOOM)

We will offer a modified version to provide tailored support to parents during the COVID-19 pandemic.
Delivered in 2 shorter sessions weekly.

This program will support parents to:
• Understand the relationship between their children’s emotions, their behaviour and COVID-19
• Support their children to manage strong emotions related to change, fear and uncertainty
• Gain awareness and learn to regulate these emotions
• Develop skills to assist children to understand COVID-19
• Develop skills to assist children in problem solving
• Guide children’s behaviour with appropriate limits

For bookings, information, assistance with Zoom
Contact:
Kosina Hanson on 0438 756 894

RegionalParentingService@mackillop.org.au

Cost: FREE

Program dates:
Dates:                            Days/Times:                          Location
                                   Tuesday mornings                      Zoom Application installed on
  Tuesday 19th May to 23rd June
                                   10:00am – 12:00pm                    either your Mobile, Tablet,
                                                                        Laptop or Computer.

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Parenting Programs

Dads Group
Digital Dads Group

The Digital Dads Group provides an opportunity to connect with other Dads across the country via video
every day.

Contact details:
Facebook: https://www.facebook.com/dadsgroupaus/

Booking details:
Zoom link: https://zoom.us/j/805137552

Start date: Monday April 6th
Day:                              Times:                               Location
Monday                            10am and 8pm                         Video calls online via Zoom
Tuesday                           10am                                 Video calls online via Zoom
Wednesday                         10am and 8pm                         Video calls online via Zoom
Thursday                          10am                                 Video calls online via Zoom
Friday                            10am and 8pm                         Video calls online via Zoom
Saturday                          10am                                 Video calls online via Zoom
Sunday                            10am                                 Video calls online via Zoom

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Parenting Programs
Support for Fathers
Support for Fathers is providing dads with options and information about fatherhood, the relationship
with their partner and connecting with their kids.

They are also enabling support services to work with dads and families more thoughtfully by providing a
toolkit to engage dads.

Their aim is for dads to:
•       Learn more about the importance of their role as dads and partners
•       Have options based on real dads, evidence and practical strategies
•       Improve their confidence as dads and partners
•       Role-model healthy and respectful relationships within their family and community
•       Have more positive experiences with support services
•       Experience support services that are focused on the needs of dads.

Contact details:
Call 1300 364 277 from within Victoria
or call (03) 9261 8700 from outside Victoria.

 To do all of the above, Support for Fathers has developed:

    1.   Resources for dads

    2.   Professionals’ Toolkit for support services working with dads and families.

For more info visit: https://supportforfathers.com.au/

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Parenting Programs

Tweddle Child & Family Health Service
Ongoing support during COVID-19

Tweddle offers funded and fee for service parenting support for parents of babies and very young
children. Tweddle provide 5 day residential programs, public and private day stay programs, day time and
evening in home parenting support, telephone parenting support consultations and MyTime peer support
groups for parents of children with special needs. Tweddle employ staff with specialist skills around
building secure parent/child attachment, supporting parenting skills and building confidence.

Tweddle are still open and have implemented strategies in line with social distancing and safety guidelines.
These include transitioning from group work or face-to-face contact to digital platforms such as phone or
video services.

Booking details:
Please contact reception on (03) 9689 1577

Contact details:
Ph: (03) 9689 1577

Services still provided:

Service:                           Service update:
Residential                        Telephone support, tele-health and virtual visits
Day Stay                           All programs still being delivered via tele-health consultations
In Home                            Moving to Virtual Visits / tele-health
Childbirth Education               Moving to online / virtual childbirth education
Telephone Consultations            Continuing
Parenting Assessment & Skills      Programs are continuing
Development

This information is subject to change, please see website for the most up-to-date information:

https://www.tweddle.org.au/our-work/our-programs/

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Parenting Programs

Children and Parenting Support Service, CaPSS
Phone support

Get in touch with CaPSS practitioners for on call parenting support, ask for practical strategies to manage
the stress and get help in dealing with changing routines, behaviours, relationships and more.

Contact details:
Ph: 0475 976 072 or 0455 521 154

Program details:

                                   Days/Times:
Phone support                       Mon – Fri 8am – 8pm
                                   Sat 10am – 3pm

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Parenting Programs

Djerriwarrh Community & Education Services
ParentsNext

Due to COVID-19 restrictions and the latest advice from Government and the Department of Education,
Skills and Employment, ParentsNext services will continue to operate but will not be seeing participants
face-to-face, except for exceptional circumstances.

All ParentsNext services, except for Sunshine (266 Hampshire Road) and Melton (241 Station Road), are
closed to the public.

Contact details:
See below

Service type:                      Contact details:                     Location:
In-person                          Samara on 0407 461 307               Sunshine site
In-person                          Jeantine on 0481 743 812             Melton site
Monthly consultations with         Phone, text message, email and/or    ALL
ParentsNext participants           video conference contact

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Parenting Programs

InTouch Multicultural Services
InTouch Multicultural Services are still open and have implemented strategies in line with social distancing
and safety guidelines. These include transitioning from group work or face to face contact to digital
platforms such as phone or video services.

Contact details:
See below

Booking details:
See below

Service update:
Service:                            Contact details:

Direct Client Services              Professionals may refer eligible clients or request a secondary
                                    consultation via the online client referral form or phoning 1800 755
                                    988

inTouch Community Legal             Professionals may refer eligible clients to inTouch Direct Client
Centre                              Services via the online client referral form or request a secondary
                                    consultation from inTouch via the online cultural secondary
                                    consultation form.

Motivation for Change Program: Program enquiries may be directed to mfc@intouch.org.au or 03
For Men From Migrant and       9413 6543
Refugee Communities Who Use
Violence

inSpire                             Enquires may be directed to inspire@intouch.org.au or 0438 046 373

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Parenting Programs

Australian Breastfeeding Association
COVID-19 support

In response to COVID-19, the Australian Breastfeeding Association has released resources to support
mothers, families and health professionals.

Contact details:
See below

Updated service details:
Service:                              Location/contact details:
Breastfeeding information article      https://www.breastfeeding.asn.au/bfinfo/covid-19
dedicated to COVID-19
Breastfeeding Helpline is available   Breastfeeding Counsellors available to answer any questions or issues
24 hours                              with breastfeeding and COVID19
                                      Ph: 1800 686 268
Local groups for members to           https://www.breastfeeding.asn.au/contacts/groups
access                                Predominantly meeting online to ensure that mothers are not socially
                                      isolated and have a connection to their community.
Fact sheets for Health                https://abaprofessional.asn.au/download/covid-19/
Professionals

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Parenting Programs

The Salvation Army Children and Parenting Support Service
CaPSS Helpline

What the program has to offer – FREE helpline for parents to get some on call support and reassurance in
terms of managing the routines, relationships, behaviours and more.
The helpline/phoneline is open from 8am-8pm on weekdays and 10am-3pm on Saturday.7ktgrfhbvsdxc v

Booking details:
Please contact Shaun on 0455 521 154 or Neha on 0475 976 072

Program dates:

 Dates:                              Days/Times:                            Location
 Weekdays/Saturdays                  8am-8pm                                Mobile/Online

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Parenting Programs

Tweddle Child & Family Health Service
Residential program

Tweddle continues our support of parents and carers with babies and toddlers through our new tele-health
consultations. Our trusted nurses and clinicians are providing virtual visits via zoom and telephone
support.

Childbirth Education

New interactive Childbirth Education classes are due to commence soon. These will consist of a recorded
childbirth education class followed up by a group zoom meeting with parents and the Educator where
parents can ask questions. We are currently also working on another exciting option which will involve
access to online virtual groups.

MyTime

Tweddle’s peer support groups for parents and carers of children with additional needs are moving online.
We are working on providing zoom as a platform to keep our MyTime families connected. We will be
making an announcement on Tweddle’s website shortly.

Contact details:

For more information please email info@tweddle.org.au

Booking details:
Please contact ** on (03) 9689 1577

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Open Q&A for parents of pre-teens/teenagers
An opportunity for parents/carers to speak to our Parenting Educators about pre-teens/teenagers and
ways to support their ongoing development.

Join us online in a welcoming space where every question is a good question!

For bookings, information about this and other programs

Please contact:

Kelly Russell on 0418 167 791

RegionalParentingService@mackillop.org.au

Cost: FREE

Program dates:

 Dates:                             Days/Times:                          Location
                                                                         Zoom Application installed on
 19th May 2020                      Tuesday 4:00pm – 5:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.
                                                                         Zoom Application installed on
 16th June 2020                     Tuesday 4:00pm – 5:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Open Q&A for parents of children ages 4 – 10 years old
An opportunity for parents/carers to speak to our Parenting Educators about childhood development and
the ways to support children as they grow.

Join us online in a welcoming space where every question is a good question!

Contact details:
RegionalParentingService@mackillop.org.au

Ph: 9680 8444

Booking details:
Please contact Kosina Hanson on 0438 756 894

Cost:

FREE

Program dates:

 Dates:                             Days/Times:                          Location
                                                                         Zoom Application installed on
 20th May 2020                      Wednesday 3:00pm – 4:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.
                                                                         Zoom Application installed on
 17th June 2020                     Wednesday 3:00pm – 4:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Tuning into Kids (Online Program Via ZOOM)

Tuning in to Kids is a evidenced-based parenting program that supports parents to build positive
relationships with their children.
The program helps to support parents to:

    •   Understand the relationship between their children’s emotions and their behaviour

    •   Support their children to manage strong emotions and deal with conflict

    •   Gain awareness and learn to regulate their own emotions

    •   Develop skills to assist children to verbally label their emotions

    •   Develop skills to assist children in problem solving

    •   Guide children’s behaviour with appropriate limits

Bookings, Zoom link, information about this and other programs and assist with Zoom,
Contact Kelly Russell:

Ph: 0418 167 791

RegionalParentingService@mackillop.org.au
Cost: FREE

Program dates:

 Dates:                               Days/Times:                             What you will need
 8 May -12 June                       Friday 1-2:30pm                         Zoom Application installed on
                                                                              either your Mobile, Tablet, Lap-
                                                                              Top or Computer.

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Open Q&A for parents of pre-teens/teenagers
An opportunity for parents/carers to speak to our Parenting Educators about pre-teens/teenagers and
ways to support their ongoing development.

Join us online in a welcoming space where every question is a good question!

For bookings, ZOOM link, information about this and other programs

Please contact:
Kelly Russell on 0418 167 791
RegionalParentingService@mackillop.org.au

Cost: FREE

Program dates:

 Dates:                             Days/Times:                          Location
                                                                         Zoom Application installed on
 12th May 2020                      Tuesday 4:00pm – 5:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.
                                                                         Zoom Application installed on
 9th June 2020                      Tuesday 4:00pm – 5:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Open Q&A for parents of children ages 4 – 10 years old
An opportunity for parents/carers to speak to our Parenting Educators about childhood development and
the ways to support children as they grow.

Join us online in a welcoming space where every question is a good question!

Contact details:
For bookings, ZOOM link, information about this and other programs
Please contact:
Kosina Hanson on 0438 756 894
RegionalParentingService@mackillop.org.au

Cost: FREE

Program dates:

 Dates:                             Days/Times:                          Location
                                                                         Zoom Application installed on
 6th May 2020                       Wednesday 3:00pm – 4:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.
                                                                         Zoom Application installed on
 10th June 2020                     Wednesday 3:00pm – 4:00pm
                                                                         either your Mobile, Tablet, Lap-
                                                                         Top or Computer.

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Parenting Programs

Regional Parenting Service, MacKillop Family Services
Circle of Security (Online Delivery Via ZOOM)

In response to COVID-19, MacKillop Family Services is pleased to announce our online delivery of Circle of
Security.
Circle of Security parenting program supports parents/carers to build relationships with their children to
enhance attachment. The program runs for seven consecutive weeks, for 1 ½ hours at a time.

Circle of Security supports parents /carers to:

    •   Learn and Understand how to create a safe, nurturing and supportive environment for their
        children.

    •   Recognise their strengths as parents and further strengthen their relationship with their children.

    •   Recognise children’s behavioural cues and become more responsive to their children’s emotional
        needs.

For bookings, Zoom link, information about this and other programs and help with Zoom,

Please contact:

Kelly Russell

Ph: 0418 167 791
RegionalParentingServices@mackillop.org.au
Cost: FREE

Program dates:

 Dates:                              Days/Times:                            You will Need:
 8 May – 19 June.                    Friday 10 - 11:30                      Zoom Application installed on
                                                                            either your Mobile, Tablet, Lap-
                                                                            Top or Computer.

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Supported Playgroups

Cutekids playgroup
Online Playgroup

Hang out with Phebe and enjoy songs and activities with the Cutekids playgroup on Zoom every Thursday

Booking details:
For bookings and more details:
Mobile: 0425 338 832
Email: phebe@8senses.com.au

Program dates:

Days/Times:                         Location
Every Thursday                       Online – Zoom Application

Playgroup Victoria
COVID-19 support

Playgroup Victoria is a not-for-profit, incorporated association committed to helping all Victorian families
discover the benefits of playgroup.

To support during this time they have developed the 20 days of at home play. This includes a new play
idea every day for 20 days.

They also have a closed Facebook community to connect, share news, ideas, events and questions about
playgroup.

Contact details:
Website: https://www.playgroup.org.au/

Facebook: https://www.facebook.com/groups/1604065486349424/

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Programs for Children

Library Services
Online services

Libraries across the Western suburbs of Melbourne offer free online eResources including eBooks,
eAudiobooks, eMagazines, movies and TV shows.
Many library programs are also now offered online.
For example, Maribyrnong Library Service online StoryTime and Baby Rhyme Time:
https://www.maribyrnong.vic.gov.au/library/News/Story-Time-Online

Maribyrnong Library Service
StoryTime and Baby Rhyme Time

Contact details:

https://www.maribyrnong.vic.gov.au/library/News/Story-Time-Online

Booking details: You do not need to book into these groups

Program dates:

Program:                          Days/Times:                    Location
StoryTime                         11am, every Monday to Friday   Online
Baby Rhyme Time                   2pm every Tuesday and Thursday Online

Museums Victoria
Online services

Museums Victoria has introduced online resources to continue to enjoy their museums, including
Melbourne Museum, Scienceworks and the Immigration Museum. Families can meander through Melbourne
Museum with the Listies’ LOLtastic tour, and discover many other activities online.

Available at https://museumsvictoria.com.au/museum-at-home

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Programs for Children

Zoos Victoria
Online services

Zoos Victoria has set up live stream cameras from Melbourne Zoo, Werribee Open Range Zoo and
Healesville Sanctuary, so you can enjoy the zoo from anywhere.

Available at https://www.zoo.org.au/animals-at-home/

Children and parenting Support Service
Koorie Kids Homework Club

Description of prog- get hands on learning experience and support for families of Melton. Available Online
at the moment and is held at Kirrip House in Melton South otherwise.

Booking details: Contact Charmaine 0475 976 071

Program dates:

                                                                          Location

 Every Tuesday and Thursday 3:30-6:30 PM                                  Kirrip House, Melton South

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