COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com

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COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
HVS.COM

COVID-19 Impact on
Hotels in Asia Pacific
APRIL 2020

Peggy Lee
Analyst

Chariss Kok Xin
Manager

Chee Hok Yean
Regional President
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Asia Pacific Overview                                                          FR
The momentum in visitor arrivals has been lost due to the impact of the
COVID-19 pandemic. January 2020 kick off with robust visitor arrivals
before registering an average decrease of approximately 35% and 65%
across the region (Australia, Indonesia, Japan, Malaysia, Maldives,
Myanmar, New Zealand, Philippines, Singapore and Vietnam) in February
and March, respectively. Similarly, the COVID-19 outbreak had cast a
shadow over the hotel performance in Asia Pacific. Hotel occupancy
decreased by an average of 9% and 27% in February and March,
respectively. Average Daily Rate (ADR) decreased by an average of 7%
and 10%, translating to an average decrease of 19% and 55% in February
and March for Revenue Per Available Room (RevPAR), respectively.
In March, all the ten countries experienced a decline in occupancy rate,
ADR and RevPAR within the range of approximately 20% to 35%, 6% to
17%, and 40% to 60%, respectively.
Some of the common measures to stem the spread of COVID-19
includes barring foreign visitors, 14-days quarantine, avoiding non-
essential travel plans, enforcing social distancing, working from home,
banning mass gatherings and events, and temporary closure of
attractions, community facilities, entertainment venues, schools and
places of worship.
To assist frontline health workers, affected businesses and employees,
governments announced stimulus packages and various incentives such
as providing credit facility, handing out cash grants, lowering of interest
rates, wage subsidies, offering tax breaks, and supporting SMEs and
hard-hit sectors.
While the pandemic is anticipated to prolong, hotels should start to
draw up plans in preparation for a recovery. In the meanwhile, it is the
perfect time to relook into operational strategies, cost-saving initiatives,
refurbishment, marketing distribution channels, staff training and
technology upgrade.
    2
                                                                               Source: Unsplash
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Global Measures                                                                                                             FR
Globally, many countries have allocated or pledged record amount of economic relief package to
cushion the impact caused by COVID-19. The following highlights some of the key initiatives:
China's central bank has cut the rate on reverse repurchase agreements by 20 basis points, the largest
in nearly five years to relieve the economic pressure. The People's Bank of China had also injected
RMB50 billion yuan into the money markets. Other forms of economic relief include relaxing
penalties on bad debts, cutting interest rates, reducing taxes, allowing borrowers to skip interest
payments for as long as six months, and pledging to adopt more "proactive" fiscal policies.
South Korea has pledged KRW96.7 trillion (USD80 billion) in economic stimulus, where KRW29.1
trillion will be granted as loans to small- and medium-sized companies, KRW20 trillion will be used to
buy corporate bonds and commercial paper of companies facing a credit crunch, the Financial Services
Commission announced a KRW10.7 trillion facility set up to stabilise stock markets. It will also
commence a bond buying facility in April that will be funded by 84 institutions, including the Bank of
Korea, commercial banks and insurers. The transport ministry, financial regulator and state-run Korea
Development Bank has also announced that they would extend up to KRW300 billion of liquidity to
domestic budget carriers to provide relief.
Thailand has announced an THB411 billion (USD12.7 billion) stimulus package in the form of soft
loans, a fund, and tax benefits for those affected by the outbreak. The soft loan will amount to
THB150 billion. There will also be relaxed debt repayments and lower interest rates for businesses,
while the central bank has also asked banks to help debtors, withholding taxes for businesses to be
reduced. Support for utilities costs, and higher tax benefits from some long-term fund investments
were also announced. The government will set up a THB20 billion fund to help firms or workers
affected by the coronavirus outbreak.
The United Kingdom has announced a stimulus package standing at £350 billion which include
£330bn in state-backed loans for all businesses through the banking system with the help of the Bank
of England, £20bn in other aid, a business rates holiday, and grants for retailers and pubs. Help for
airlines is also being considered. Smaller businesses would be able to access cash grants of between
£10,000 to £25,000 to see them through the crisis.
The United States of America (USA) has approved three stimulus packages worth USD2.5 trillion,
which comes in the form of loans, tax breaks and direct payments for major corporations and
individual taxpayers.
  3
                                                                                                         Source: Unsplash
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Australia                                                                                                                                                                                                                                                                                                                                                                                                                FR
                                                                                                                                                                                                                                                                                                                                                                   Total Cases         Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                      6,746                   90                    5,685
                                                                                                                                                                                                                                                                                                                                                                                                                  *As of 30 April 2020

           TOTAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                    HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                       Australia began restricting China arrivals on 1 February, Iran arrivals on 1 March, South
                                                                                                                                                                                                                                                                                                                                       Korean arrivals on 5 March and Italy arrivals on 11 March. Thereafter, the government
                                25,000
                                                                      International Visitor Arrivals        Y-o-Y Growth Rate

                                                                                                                                                             9.0%
                                                                                                                                                                                                                            Average Daily Rate               Revenue Per Available Room             Occupancy Rate (%)                 started enforcing social distancing measures such as limiting the number of people per
                                                                                           5Y CAGR: 5.1%
                                                                                                                                                             8.0%
                                                                                                                                                                                                            225

                                                                                                                                                                                                            200
                                                                                                                                                                                                                                                                                                                               100%

                                                                                                                                                                                                                                                                                                                               95%
                                                                                                                                                                                                                                                                                                                                       outdoor gathering, closing pubs and clubs, and limiting restaurants to take-away services
                                20,000                                                                                                                       7.0%                                           175                                                                                                                90%     only. On 18 March, Australian citizens are strongly encouraged to defer all travel plans

                                                                                                                                                                    Y-o-Y Growth Rate (%)
     Tota l Visitor Arri vals

                                                                                                                                                             6.0%                                           150
                                                                                                                                                                                                                                                                                                                               85%
                                                                                                                                                                                                                                                                                                                                       abroad. Shortly, on 20 March, all non-Australian citizens and residents are denied entry
       (i n thousands)

                                15,000                                                                                                                                                                                                                                                                                         80%
                                                                                                                                                             5.0%

                                                                                                                                                                                                 (In AUD)
                                                                                                                                                                                                            125
                                                                                                                                                             4.0%                                           100
                                                                                                                                                                                                                                                                                                                               75%     into Australia. On 23 March, Australia has declared a one-month lockdown. On 16 April,
                                10,000
                                                                                                                                                             3.0%                                               75
                                                                                                                                                                                                                                                                                                                               70%

                                                                                                                                                                                                                                                                                                                               65%
                                                                                                                                                                                                                                                                                                                                       Australia has announced a four-week extension for the lockdown period.
                                 5,000                                                                                                                       2.0%                                               50                                                                                                             60%
                                                                                                                                                             1.0%                                               25                                                                                                             55%                         Change from Previous Month Change from Same Time Last Year
                                    0                                                                                                                        0.0%                                                0                                                                                                             50%
                                             2014            2015                   2016                   2017                 2018                2019                                                                    2014              2015              2016             2017            2018            2019                                        Feb 2020       Mar 2020      Feb 2020       Mar 2020
                                                                                                                                                                                                                                                                                                                                       Visitor Arrivals           -               -            -               -
                                SEASONALITY (2014 - MARCH 2020)                                                                                                                                             SOURCE MARKETS (2019)
                                          2014            2015             2016                 2017              2018                 2019           2020
                                                                                                                                                                                                                                                                                                                                       Occupancy Rate         1.5 p.p.       -26.2 p.p.   -5.2 p.p.      -30.5 p.p.
                                 8,000                                                                                                                                                                                                                              15.2%
                                                                                                                                                                                                                                                                                                        China
                                                                                                                                                                                                                                                                                                                                       ADR                     -5.4%           -6.3%        -4.5%           -8.5%
                                 7,500

                                 7,000
                                                                                                                                                                                                                                                                                                        New Zealand                    RevPAR                  -3.3%          -40.7%       -10.9%          -45.0%
  Total Visitor Arrivals
    (in thousands)

                                 6,500                                                                                                                                                                                                                                         15.1%                    U.S.A
                                                                                                                                                                                                                               48.2%
                                 6,000                                                                                                                                                                                                                                                                  U.K.
                                                                                                                                                                                                                                                                                                                                       Key Government Initiatives and Measures
                                 5,500
                                                                                                                                                                                                                                                                            8.6%                        Japan                          • AUD80 Billion Loan Relief Package: Up to AUD80 billion is allocated to offer business
                                 5,000

                                 4,500                                                                                                                                                                                                                              7.6%
                                                                                                                                                                                                                                                                                                        Others                            loan relief, this includes deferring loan repayments for small businesses for six months
                                            Jan     Feb      Mar        Apr         May           Jun       Jul      Aug         Sep          Oct     Nov    Dec                                                                                            5.3%
                                                                                                                                                                                                                                                                                                                                          at a cost of AUD8 billion. Other stimulus includes quantitative easing and a three-year
                                                                                                                                                                                                                                                                                                                                          funding facility for at least AUD90 billion to the country's banks at a fixed rate of
             TOTAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                  HOTEL MARKET PERFORMANCE (JAN-MAR)                                                                                                         0.25%.
                                                                                                                                                                                                                                                                                                                                       •
                                8,000

                                7,000
                                                                                                                                                                                                       250
                                                                                                                                                                                                                                       Average Daily Rate           Revenue Per Available Room          Occupancy Rate
                                                                                                                                                                                                                                                                                                                                100%       AUD130 Billion Job Keeper Payment: AUD130 billion is allocated to provide
                                6,000                                                                                                                                                                  200                                                                                                                      80%
                                                                                                                                                                                                                                                                                                                                           replacement wages to up to six million people who may lose their jobs otherwise due
                                                                                                                                                                                                                                                                                                                                           to the Covid-19 outbreak. The scheme will benefit almost half the workforce and will
     Tota l Visitor Arri vals

                                5,000
        (i n thousands)

                                                                                                                                                                                                       150                                                                                                                      60%
                                                                                                                                                                                                                                                                                                                                           provide people with AUD1,500 per fortnight, or about 70% of the average wage.
                                                                                                                                                                                            (In AUD)

                                4,000

                                3,000                                                                                                                                                                  100                                                                                                                      40%

                                2,000
                                                                                                                                                                                                        50                                                                                                                      20%
                                                                                                                                                                                                                                                                                                                                       •   Cash Flow Support for SMEs and Non-Profit Organisations: Temporary cash flow
                                1,000                                                                                                                                                                                                                                                                                                      support will be provided to small and medium businesses (SMEs) and non-profitable
                                     0
                                         2018 Jan 2018 Feb 2018 Mar                   2019 Jan 2019 Feb 2019 Mar                        2020 Jan 2020 Feb 2020 Mar
                                                                                                                                                                                                            0
                                                                                                                                                                                                                     2018 Jan 2018 Feb 2018 Mar              2019 Jan 2019 Feb 2019 Mar           2020 Jan 2020 Feb 2020 Mar
                                                                                                                                                                                                                                                                                                                                0%
                                                                                                                                                                                                                                                                                                                                           organisations that employ staff during the economic downturn associated with
                                    *Feb     and Mar 2020 data not available                                                                                                                                                                                                                                                               COVID-19. The government will provide tax-free cash flow boosts of between
Source: Australia Government, Department of Infrastructure, Transport, Regional Development and Communication, HVS Research                                                                                                                                                                                                                AUD20,000 and AUD100,000 to eligible businesses, delivered
                    4                                                                                                                                                                                                                                                                                                                      through credits in the activity statement system.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Indonesia                                                                                                                                                                                                                                                                                                                                                                                                                                                        FR
                                                                                                                                                                                                                                                                                                                                                                                                        Total Cases         Number of Death          Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                                          10,118                    792                    1,522
                                                                                                                                                                                                                                                                                                                                                                                                                                                          *As of 30 April 2020
                                                                                                                                                                                                                                                                                                                                                                         Indonesia has implemented a travel ban on China, and bar visitors with recent travel
      INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                                                  HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                                         history to China on 5 February. On 8 March, Indonesia has banned entry and transit of
                                                                                       International Visitor Arrivals       Y-o-Y Growth Rate                                                                                                             Average Daily Rate              Revenue Per Available Room             Occupancy Rate (%)
                                                                                                                                                                                                                                                                                                                                                                         visitors with recent travel history to affected regions in Iran, Italy and South Korea.
                                            18
                                                                                                        5Y CAGR: 11.3%
                                                                                                                                                                               40%                                                12,000                                                                                                                          100%   Subsequently on 20 March, Spain, France, Germany, and the United Kingdom were added
                                            16                                                                                                                                 35%                                                                                                                                                                                95%
                                                                                                                                                                                                                                                                                                                                                                         onto the list. In addition, Indonesia has declared a two-weeks state of emergency in
   Tota l International Visitor Arri vals

                                                                                                                                                                                                                                  10,000
                                            14                                                                                                                                                                                                                                                                                                                    90%
                                                                                                                                                                               30%
                                                                                                                                                                                                                                                                                                                                                                         Jakarta, Yogyakarta, West Java, East Java, Banten, West and East Kalimantan till 2 April.

                                                                                                                                                                                     Y-o-Y Growth Rate (%)
                                            12                                                                                                                                                                                                                                                                                                                    85%

                                                                                                                                                                                                             (In Thousands/IDR)
                                                                                                                                                                                                                                    8,000
                                                                                                                                                                               25%
               (i n mi llions)

                                            10
                                                                                                                                                                               20%                                                  6,000
                                                                                                                                                                                                                                                                                                                                                                  80%

                                                                                                                                                                                                                                                                                                                                                                  75%
                                                                                                                                                                                                                                                                                                                                                                         On 31 March, Indonesia announced temporary ban to all foreign visitors. On 10 April,
                                             8

                                             6
                                                                                                                                                                               15%
                                                                                                                                                                                                                                    4,000
                                                                                                                                                                                                                                                                                                                                                                  70%    Jakarta announced wide-scale social restrictions till 24 April, however, this has since been
                                             4
                                                                                                                                                                               10%
                                                                                                                                                                                                                                                                                                                                                                  65%

                                                                                                                                                                                                                                                                                                                                                                  60%
                                                                                                                                                                                                                                                                                                                                                                         extended till 22 May. From 24 April to 1 June, Indonesia has suspended all passenger
                                                                                                                                                                                                                                    2,000
                                             2                                                                                                                                 5%
                                                                                                                                                                                                                                                                                                                                                                  55%    flights.
                                             0                                                                                                                                 0%                                                              0                                                                                                                  50%
                                                             2014               2015                2016                 2017                   2018             2019                                                                                    2014              2015                 2016             2017           2018                2019                                      Change from Previous Month            Change from Same Time Last Year
                                                                                                                                                                                                                                                                                                                                                                                                Feb 2020        Mar 2020                 Feb 2020          Mar 2020
                                            SEASONALITY (2014 - MARCH 2020)                                                                                                                                                           SOURCE MARKETS (2019)
                                                                                                                                                                                                                                                                                                                                                                         Visitor Arrivals         -30.4%              -                    -28.9%              -
                                                  1,800
                                                        2014              2015             2016                  2017            2018                  2019         2020
                                                                                                                                                                                                                                                                                                    16.6%
                                                                                                                                                                                                                                                                                                                                   Malaysia                              Occupancy Rate          -2.8 p.p.      -24.4 p.p.                -3.1 p.p.        -28.1 p.p.
                                                  1,600
                                                                                                                                                                                                                                                                                                                                   China                                 ADR                      -18.8%           -9.8%                   -17.3%           -17.3%
               Total International Arrivals

                                                  1,400

                                                  1,200
                                                                                                                                                                                                                                                                                                               11.6%               Singapore                             RevPAR                   -22.6%          -48.2%                   -21.5%           -55.4%
                     (in thousands)

                                                                                                                                                                                                                                                             46.6%
                                                  1,000

                                                       800                                                                                                                                                                                                                                                                         Australia
                                                                                                                                                                                                                                                                                                                                                                         Key Government Initiatives and Measures
                                                       600

                                                       400
                                                                                                                                                                                                                                                                                                            10.9%                  Timor Leste
                                                                                                                                                                                                                                                                                                                                                                         • IDR22.92 Trillion Emergency Fiscal Stimulus Package: IDR22.92 trillion is allocated to
                                                       200
                                                                                                                                                                                                                                                                                                                                   Others
                                                                                                                                                                                                                                                                                                                                                                            protect Indonesia’s economy which includes tax breaks.
                                                         0                                                                                                                                                                                                                                         7.8%
                                                                    Jan   Feb      Mar      Apr        May         Jun     Jul      Aug         Sep      Oct     Nov     Dec                                                                                                            6.6%

                                                                                                                                                                                                                                                                                                                                                                         •   IDR298.5 Billion Tourism Budget: IDR298.5 billion is allocated to stabilise Indonesia’s
         INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                                                             economy and aid tourism businesses through the economic slowdown. This includes
                                                                                                                                                                                                                           HOTEL MARKET PERFORMANCE (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                                                             IDR98.5 billion incentive for airlines and tour operators, aimed to encourage special
                                            1,600

                                                                                                                                                                                                                                             1,200,000
                                                                                                                                                                                                                                                                   Average Daily Rate             Revenue Per Available Room       Occupancy Rate
                                                                                                                                                                                                                                                                                                                                                            100%
                                                                                                                                                                                                                                                                                                                                                                             discounts for foreign tourists, IDR103 billion for tourism promotional activities, IDR25
                                            1,400
                                                                                                                                                                                                                                                                                                                                                                             billion to improve tourist attractions, and IDR72 billion to be invested on influencers.
   Tota l International Visitor Arri vals

                                            1,200                                                                                                                                                                                            1,000,000
                                                                                                                                                                                                                                                                                                                                                            80%

                                            1,000
                                                                                                                                                                                                                                                                                                                                                                         •   IDR860 Billion Aviation Relief Package: IDR860 billion is allocated to provide relief to
              (i n thousands)

                                                                                                                                                                                                                                              800,000
                                                                                                                                                                                                                                                                                                                                                            60%
                                                 800
                                                                                                                                                                                                                                                                                                                                                                             the aviation sector. IDR443 billion will be granted to airlines, in the form of a 30%
                                                                                                                                                                                                                                  (In IDR)

                                                                                                                                                                                                                                              600,000
                                                 600

                                                 400
                                                                                                                                                                                                                                              400,000
                                                                                                                                                                                                                                                                                                                                                            40%
                                                                                                                                                                                                                                                                                                                                                                             discount for 25% of the total available seats per flight to 10 tourist destinations such
                                                 200                                                                                                                                                                                          200,000
                                                                                                                                                                                                                                                                                                                                                            20%              as Yogyakarta, Manado, Bali, Mandalika, Labuan Bajo, Bangka Belitung, and Batam.
                                                   0
                                                                                                                                                                                                                                                                                                                                                                             Other support measures include aviation fuel discounts and reduced aircraft
                                                 *Mar
                                                        2018 Jan 2018 Feb 2018 Mar

                                                                2020 data not available
                                                                                                      2019 Jan 2019 Feb 2019 Mar                       2020 Jan 2020 Feb 2020 Mar                                                                   0
                                                                                                                                                                                                                                                         2018 Jan 2018 Feb 2018 Mar            2019 Jan 2019 Feb 2019 Mar      2020 Jan 2020 Feb 2020 Mar
                                                                                                                                                                                                                                                                                                                                                            0%
                                                                                                                                                                                                                                                                                                                                                                             passenger services fees.
Source: Badan Pusat Statistik (BPS), Statistic Indonesia, HVS Research
                                                                                                                                                                                                                                                                                                                                                                         •   IDR3.3 Trillion Tax Relief: IDR3.3 trillion is allocated to 33 district and city
                    5
                                                                                                                                                                                                                                                                                                                                                                             governments in the ten tourist destinations in return for waiving hotel
                                                                                                                                                                                                                                                                                                                                                                             and restaurant taxes for the next six months.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Japan                                                                                                                                                                                                                                                                                                                                                                                                                                                         FR
                                                                                                                                                                                                                                                                                                                                                                                                       Total Cases        Number of Death         Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                                         14,165                   437                   3,187
                                                                                                                                                                                                                                                                                                                                                                                                                                                       *As of 30 April 2020

          INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                                                        HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                                         Japan has announced its first confirmed COVID-19 case in on 16 January. On 1 February,
                                                                                                                                                                                                                                                                                                                                                                         Japan banned the entry of visitors from Hubei, China, and shortly on 4 February, the
                                               35
                                                                                                          International Visitor Arrivals           Y-o-Y Growth Rate

                                                                                                                                                                                           70%
                                                                                                                                                                                                                                            180
                                                                                                                                                                                                                                                             Average Daily Rate               Revenue Per Available Room          Occupancy Rate (%)

                                                                                                                                                                                                                                                                                                                                                                  100%
                                                                                                                                                                                                                                                                                                                                                                         nation was plagued with the Diamond Princess Cruise outbreak. On 13 February, Japan
                                                                                                                                                                                                                                                                                                                                                                         banned entry of visitors from Zhejiang, China. On 27 February, Japan banned visitors from
                                                                                                                            5Y CAGR: 18.4%

                                               30                                                                                                                                          60%                                              160                                                                                                                   95%

                                                                                                                                                                                                                                                                                                                                                                  90%
                                                                                                                                                                                                                                                                                                                                                                         Daegu City/Cheongdo County in North Gyeongsang Province. By 3 April, Japan has
  Tota l International Visitor Arri vals

                                                                                                                                                                                                                                            140
                                               25                                                                                                                                          50%
                                                                                                                                                                                                                                                                                                                                                                  85%

                                                                                                                                                                                                 Y-oY Growth Rate (%)
                                                                                                                                                                                                                                            120
                                                                                                                                                                                                                                                                                                                                                                         banned visitors from the United States, China, most of Europe, Australia, Britain, South

                                                                                                                                                                                                                        (In Hundreds/JPY)
                                                                                                                                                                                                                                                                                                                                                                  80%
              (i n mi llions)

                                               20                                                                                                                                          40%
                                                                                                                                                                                                                                            100

                                               15                                                                                                                                          30%                                               80
                                                                                                                                                                                                                                                                                                                                                                  75%

                                                                                                                                                                                                                                                                                                                                                                  70%
                                                                                                                                                                                                                                                                                                                                                                         Korea and many Southeast Asia countries. On 7 April, Japan declared state of emergency
                                               10                                                                                                                                          20%
                                                                                                                                                                                                                                             60
                                                                                                                                                                                                                                                                                                                                                                  65%    in Tokyo, Chiba, Kanagawa, Saitama in the Greater Tokyo region, and Osaka and Hyogo
                                                       5                                                                                                                                   10%
                                                                                                                                                                                                                                             40

                                                                                                                                                                                                                                             20
                                                                                                                                                                                                                                                                                                                                                                  60%

                                                                                                                                                                                                                                                                                                                                                                  55%
                                                                                                                                                                                                                                                                                                                                                                         prefectures in the Kansai region and Fukuoka on Kyushu island.
                                                       0                                                                                                                                   0%                                                 0                                                                                                                   50%
                                                                                       2014            2015               2016             2017             2018              2019                                                                       2014                2015              2016               2017           2018                 2019
                                                                                                                                                                                                                                                                                                                                                                          Measures to curb virus spread were implemented, including urging firms to allow
                                                                                                                                                                                                                                                                                                                                                                          employees to work from home and temporary closure of attractions across Japan, from
                                            SEASONALITY (2014 - MARCH 2020)                                                                                                                                                                   SOURCE MARKETS (2018)                                                                                                       museums and galleries to theme parks and tourist attractions.
                                                                                       2014         2015            2016            2017           2018           2019         2020

                                                                                    3,500
                                                                                                                                                                                                                                                                                  23.0%                          24.2%                        Korea
                                                                                                                                                                                                                                                                                                                                                                                               Change from Previous Month Change from Same Time Last Year
                                                                                    3,000
                                                                                                                                                                                                                                                                                                                                                                                                   Feb 2020          Mar 2020            Feb 2020           Mar 2020
                                           Tota l International Visitor Arri vals

                                                                                                                                                                                                                                                                                                                                              China
                                                                                    2,500
                                                                                                                                                                                                                                                                                                                                              Taiwan
                                                                                                                                                                                                                                                                                                                                                                         Visitor Arrivals                -                -                  -                   -
                                                     (i n thousands)

                                                                                    2,000                                                                                                                                                                                  3.6%
                                                                                                                                                                                                                                                                                                                                              Hong Kong
                                                                                    1,500                                                                                                                                                                                   7.1%
                                                                                                                                                                                                                                                                                                                                              Thailand
                                                                                                                                                                                                                                                                                                                                                                         Occupancy Rate             -8.7 p.p.        -32.2 p.p.          -18.7 p.p.          -52.1 p.p.
                                                                                    1,000

                                                                                     500
                                                                                                                                                                                                                                                                                      15.3%
                                                                                                                                                                                                                                                                                                                  26.9%
                                                                                                                                                                                                                                                                                                                                              Others                     ADR                          -8.8%            -16.7%             -12.2%              -30.1%
                                                                                       0
                                                                                                                                                                                                                                             *2019
                                                                                                                                                                                                                                                                                                                                                                         RevPAR                      -19.6%            -58.2%             -31.9%              -73.1%
                                                                                              Jan   Feb    Mar      Apr     May      Jun     Jul     Aug    Sep        Oct   Nov     Dec                                                                   full year data not available
                                                                                                                                                                                                                                                                                                                                                                          Key Government Initiatives and Measures
             INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                                                   HOTEL MARKET PERFORMANCE (JAN-MAR)                                                                                               • JPY108 Trillion Stimulus Package: JPY108 trillion is allocated to provide economic
                                                                                                                                                                                                                                                                                                                                                                             relief to Japan. This includes JPY80 trillion to protect jobs and save small and medium-
                                                1600

                                                1400
                                                                                                                                                                                                                                            16,000
                                                                                                                                                                                                                                                                       Average Daily Rate           Revenue Per Available Room          Occupancy Rate
                                                                                                                                                                                                                                                                                                                                                                 100%        sized businesses. Employment subsidies will be expanded to help firms pay salaries
                                                                                                                                                                                                                                                                                                                                                                             and interests, and avoid job cuts. Government-backed lending institutions will offer
  Total International Visitor Arrivals

                                                                                                                                                                                                                                            14,000
                                                1200                                                                                                                                                                                                                                                                                                             80%
                                                                                                                                                                                                                                            12,000
                                                                                                                                                                                                                                                                                                                                                                             interest-free loans, and handouts of up to JPY2 million will be available for applicable
             (in thousands)

                                                1000

                                                       800
                                                                                                                                                                                                                                            10,000
                                                                                                                                                                                                                                                                                                                                                                 60%
                                                                                                                                                                                                                                                                                                                                                                             small and medium-sized businesses. JPY2.5 trillion will be allocated to assist medical
                                                                                                                                                                                                                              (In JPY)

                                                                                                                                                                                                                                             8,000
                                                       600
                                                                                                                                                                                                                                             6,000
                                                                                                                                                                                                                                                                                                                                                                 40%         institutions and research and development efforts. Cash handouts of JPY300,000 will
                                                       400
                                                                                                                                                                                                                                             4,000
                                                                                                                                                                                                                                                                                                                                                                             also be available to low income families. Financial incentives worth an estimated
                                                                                                                                                                                                                                                                                                                                                                 20%
                                                                                                                                                                                                                                                                                                                                                                             JPY15.7 trillion will be set aside to attract manufacturing activities back to Japan.
                                                       200
                                                                                                                                                                                                                                             2,000
                                                                       0
                                                                                     2018 Jan 2018 Feb 2018 Mar              2019 Jan 2019 Feb 2019 Mar                2020 Jan 2020 Feb 2020 Mar                                                 0
                                                                                                                                                                                                                                                      2018 Jan   2018 Feb 2018 Mar            2019 Jan 2019 Feb 2019 Mar         2020 Jan    2020 Feb 2020 Mar
                                                                                                                                                                                                                                                                                                                                                                 0%
                                                                                                                                                                                                                                                                                                                                                                             Lastly, JPY8.5 trillion will be set aside to boost tourism, transport and the
                                                                  *Mar                      2020 data not available
                                                                                                                                                                                                                                                                                                                                                                             restaurant and entertainment sectors after the coronavirus is contained. This
Source: Japan National Tourism Organization (JNTO), HVS Research
                     6                                                                                                                                                                                                                                                                                                                                                       includes marketing campaigns and offering of coupons and discounts.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Malaysia                                                                                                                                                                                                                                                                                                                                                                                                                  FR
                                                                                                                                                                                                                                                                                                                                                                     Total Cases        Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                        6,002                  102                   4,171
                                                                                                                                                                                                                                                                                                                                                                                                                   *As of 30 April 2020

                INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                                 HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                         On 7 February, Malaysia expanded a ban on visitors from China to include Zhejiang and
                                                                                                                                                                                                                                         Average Daily Rate            Revenue per Available Room             Occupancy
                                                                                                                                                                                                                                                                                                                                         Jiangsu provinces in addition to Hubei province. On 16 March, the government
                                                                                                  International Visitor Arrivals                    Y-o-Y Growth Rate

                                                                                 28                                                                                              8%
                                                                                                                                                                                                                            400                                                                                                   0.8    implemented a movement control order to restrict movement nationwide. All Malaysians
                                                                                                                       5Y CAGR: -1.0%
                                                                                                                                                                                 6%                                         350                                                                                                   0.7    was barred from travelling abroad and there was also a ban on all foreign visitors.
                                        Tota l International Visitor Arri vals

                                                                                 28
                                                                                                                                                                                 4%                                         300                                                                                                   0.6

                                                                                                                                                                                        Y-o-Y Growth Rate (%)
                                                                                 27
                                                                                                                                                                                                                                                                                                                                         At the same time, an order was issued to ban mass gatherings, including religious, sports,

                                                                                                                                                                                                                (In MYR)
                                                                                                                                                                                 2%                                         250                                                                                                   0.5
                                                    (i n mi llions)

                                                                                 27
                                                                                                                                                                                 0%                                         200                                                                                                   0.4    social and cultural events. All houses of worship, businesses, schools, universities are to
                                                                                 26
                                                                                                                                                                                 -2%                                        150                                                                                                   0.3    close, except supermarkets, markets, mini markets and convenience stores. All
                                                                                 26
                                                                                                                                                                                 -4%                                        100                                                                                                   0.2    government and private premises will be closed except those in essential services. On 25
                                                                                 25                                                                                              -6%                                         50                                                                                                   0.1
                                                                                                                                                                                                                                                                                                                                         March, the coronavirus lockdown was extended by two weeks to 28 April from the initial
                                                                                 25                                                                                              -8%                                          0                                                                                                   0
                                                                                          2014           2015           2016              2017          2018            2019                                                         2014             2015             2016             2017          2018            2019               cutoff point. Subsequently, on 23 April, the government announced to extend its one-
                                                                                                                                                                                                                                                                                                                                         month lockdown by another two weeks to 12 May. However, there have been early signs
                                                          SEASONALITY (2014 - MARCH 2020)                                                                                                                                    SOURCE MARKETS (2019)                                                                                       of COVID-19 restrictions being eased in Malaysia. The government plans to monitor the
                                                                                          2014          2015         2016          2017          2018      2019           2020                                                                                                                                                           situation for up to four weeks before proposing to reopen the social and educational
                                                 3.00
                                                                                                                                                                                                                                                      25.3%                                                                              sectors.
  International Visitor Arrivals (in millions)

                                                 2.75                                                                                                                                                                                                                                                                 Singapore
                                                 2.50
                                                                                                                                                                                                                                                                                              38.9%                   Indonesia                             Change from Previous Month                Change from Previous Year
                                                 2.25                                                                                                                                                                                                                                                                 China
                                                 2.00
                                                                                                                                                                                                                                                 4.7%                                                                 Thailand                                 Feb 2020           Mar 2020            Feb 2020        Mar 2020
                                                 1.75                                                                                                                                                                                                                                                                 Brunei
                                                 1.50                                                                                                                                                                                               7.2%
                                                                                                                                                                                                                                                                                                                      Others
                                                                                                                                                                                                                                                                                                                                         Visitor Arrivals           -                   -                   -              -
                                                 1.25

                                                 1.00                                                                                                                                                                                                         11.9%            11.9%
                                                                                                                                                                                                                                                                                                                                         Occupancy Rate        -15.4 p.p.          -24.2 p.p.         -16.1 p.p.      -42.1 p.p.
                                                                                   Jan     Feb     Mar         Apr   May       Jun        Jul     Aug    Sep      Oct      Nov    Dec
                                                                                                                                                                                                                                                                                                                                         ADR                     -10.8%             -10.1%               -9.1%          -11.8%
                             INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                      HOTEL MARKET PERFORMANCE (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                         RevPAR                  -33.0%             -56.9%              -32.5%          -69.4%
                                                                        3,000
                                                                                                                                                                                                                                         Average Daily Rate           Revenue Per Available Room             Occupancy Rate
                                                                                                                                                                                                                                                                                                                                         Key Government Initiatives and Measures
                                                                                                                                                                                                                                                                                                                                          • RM230 Billion Economic Stimulus Package: This package is in addition to the RM20
                                                                                                                                                                                                                            400                                                                                                  80.0%
                                                                        2,500
             Total International Visitor Arrivals

                                                                                                                                                                                                                            350                                                                                                  70.0%
                                                                        2,000                                                                                                                                               300                                                                                                  60.0%
                                                                                                                                                                                                                                                                                                                                              billion package announced on 27 February. RM128 billion will be allocated to improve
                        (in thousands)

                                                                        1,500
                                                                                                                                                                                                                            250                                                                                                  50.0%
                                                                                                                                                                                                                                                                                                                                              the welfare of Malaysians through one-off cash payments to households and
                                                                                                                                                                                                                 (In MYR)

                                                                                                                                                                                                                            200                                                                                                  40.0%        individuals. Other benefits include discounts on utility bills, deferments of rental
                                                                        1,000
                                                                                                                                                                                                                            150                                                                                                  30.0%        payment for public housing, reduction of the minimum Employees Provident Fund’s
                                                                                 500                                                                                                                                        100                                                                                                  20.0%        contribution. RM100 billion is allocated to support affected businesses through cash
                                                                                   0
                                                                                         2018    2018     2018              2019     2019        2019          2020       2020   2020
                                                                                                                                                                                                                             50                                                                                                  10.0%
                                                                                                                                                                                                                                                                                                                                              flow relief including exemption from contributions to the mandatory Human
                                                                                                                                                                                                                              0                                                                                                  0.0%

                                                                            *2020
                                                                                          Jan     Feb     Mar                Jan      Feb        Mar            Jan        Feb   Mar
                                                                                                                                                                                                                                  2018    2018    2018            2019        2019     2019           2020     2020   2020                    Resources Development Fund for six months, wage subsidies for three months,
                                                                                           data not available                                                                                                                      Jan     Feb    Mar              Jan         Feb     Mar             Jan      Feb   Mar
                                                                                                                                                                                                                                                                                                                                              increase existing funds in providing financial assistance to SMEs and loan
Source: Tourism Malaysia, HVS Research
                                                 7                                                                                                                                                                                                                                                                                            guarantees to larger firms for working capital financing. Bank Negara
                                                                                                                                                                                                                                                                                                                                              Malaysia will provide a special relief facility worth RM2 billion.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Maldives                                                                                                                                                                                                                                                                                                                                                                                                                                           FR
                                                                                                                                                                                                                                                                                                                                                                                           Total Cases        Number of Death         Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                               278                     1                      17
                                                                                                                                                                                                                                                                                                                                                                                                                                          *As of 30 April 2020

        INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                                                         HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                              On 7 March, Maldives recorded the first positive COVID-19 cases on Kuredu Island Resort,
                                                                                                                                                                                                                                                                                                                                                              and the patients were moved to an isolation center in Farukolhufushi island. On 8 March,
                                                                    1.8                                  International Visitor Arrivals          Y-o-Y Growth Rate                                    16.5%
                                                                                                                                                                                                                                                               Average Daily Rate        Revenue Per Available Room         Occupancy Rate (%)                two more cases were confirmed on Sandies Bathala Maldives. Maldives imposed an entry
                                                                    1.6

                                                                    1.4
                                                                                                                         5Y CAGR: 7.2%                                                                                                           800                                                                                                   100%

                                                                                                                                                                                                                                                                                                                                                       95%
                                                                                                                                                                                                                                                                                                                                                              and transit ban on visitors and crew with travel history to Italy. Shortly, on 9 March, two
                                                                                                                                                                                                                                                 700
                                                                                                                                                                                                                                                                                                                                                              more cases were confirmed on Kuredu Island Resort. On 10 March, Maldives announced
                                   Tota l International Arri vals

                                                                                                                                                                                                                                                                                                                                                       90%

                                                                                                                                                                                                              Y-o-Y Growth Rate (%)
                                                                    1.2                                                                                                                               11.0%                                      600
                                                                                                                                                                                                                                                                                                                                                       85%
                                                                                                                                                                                                                                                                                                                                                              that passengers and crew with travel history to Bangladesh will not be allowed entry to
                                           (i n mi llions)

                                                                    1.0
                                                                                                                                                                                                                                                 500
                                                                                                                                                                                                                                                                                                                                                       80%

                                                                                                                                                                                                                                      (In USD)
                                                                    0.8
                                                                                                                                                                                                                                                 400                                                                                                   75%    the country, until 24 March.
                                                                    0.6                                                                                                                               5.5%                                                                                                                                             70%
                                                                                                                                                                                                                                                 300
                                                                                                                                                                                                                                                                                                                                                       65%
                                                                                                                                                                                                                                                                                                                                                              The Maldives government has declared a state of public health emergency on 12 March
                                                                    0.4
                                                                                                                                                                                                                                                 200
                                                                                                                                                                                                                                                                                                                                                       60%
                                                                    0.2

                                                                    0.0                                                                                                                               0.0%
                                                                                                                                                                                                                                                 100

                                                                                                                                                                                                                                                     0
                                                                                                                                                                                                                                                                                                                                                       55%

                                                                                                                                                                                                                                                                                                                                                       50%
                                                                                                                                                                                                                                                                                                                                                              after recording a total of eight confirmed COVID-19 cases. In the following days, the
                                                                                 2014            2015           2016                      2017                       2018                2019
                                                                                                                                                                                                                                                             2014           2015          2016             2017          2018             2019                government took precautions including quarantining several resorts, closing public
                                                                                                                                                                                                                                                                                                                                                              spaces, disinfecting public transport, postponing the re-opening of schools, halting tourist
                                              SEASONALITY (2014 - MARCH 2020)                                                                                                                                                                        SOURCE MARKETS (2019)                                                                                    excursions, and banning guesthouses from checking-in foreigners in Greater Male.
                                                                              2014          2015         2016                     2017                     2018                   2019            2020

                                                                        200
                                                                                                                                                                                                                                                                                              16.7%
                                                                                                                                                                                                                                                                                                                         China                                On 21 March, the Maldives government had placed temporary travel bans on individuals
                                                                        180
                                                                        160                                                                                                                                                                                                                                              India                                arriving from COVID-19 affected countries including China, Iran, Italy, Bangladesh, Spain,
            Total International Arrivals

                                                                        140
                                                                                                                                                                                                                                                                                                         9.7%                                                 Malaysia, Britain, the United States, Sri Lanka, parts of South Korea, France and Germany.
                  (in thousands)

                                                                        120                                                                                                                                                                                                                                              Italy
                                                                        100
                                                                          80
                                                                                                                                                                                                                                                                50.4%
                                                                                                                                                                                                                                                                                                                         Germany                              The government further implemented strict measures by halting the issuance of visas on-
                                                                                                                                                                                                                                                                                                         8.0%
                                                                          60
                                                                          40
                                                                                                                                                                                                                                                                                                                         United Kingdom                       arrival starting from 27 March.
                                                                          20                                                                                                                                                                                                                      7.7%
                                                                                                                                                                                                                                                                                                                         Others
                                                                          -
                                                                                     Jan   Feb     Mar   Apr        May             Jun           Jul         Aug           Sep     Oct         Nov      Dec
                                                                                                                                                                                                                                                                                         7.4%                                                                 On 15 April, Maldives declared a lockdown in in Male, Hulhmale, Villingili, Thilafushi, and
                                                                                                                                                                                                                                                                                                                                                              Gulhifalhu, which has since been extended to 1 May.
            INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                                                       HOTEL MARKET PERFORMANCE (JAN-MAR)                                                                                                       Change from Previous Month          Change from Same Time Last Year
                                               200
                                                                                                                                                                                                                                                                    Average Daily Rate      Revenue Per Available Room           Occupancy Rate                                        Feb 2020          Mar 2020           Feb 2020           Mar 2020
                                               180                                                                                                                                                                                                   1,000                                                                                        100%

                                               160                                                                                                                                                                                                    900                                                                                                     Visitor Arrivals           -13.6%               -               -11.1%                 -
   Tota l International Visitor Arri vals

                                                                                                                                                                                                                                                      800                                                                                         80%
                                               140
                                                                                                                                                                                                                                                      700                                                                                                     Occupancy Rate            -4.2 p.p.        -35.3 p.p.         -14.6 p.p.         -36.7 p.p.
              (i n thousands)

                                               120
                                                                                                                                                                                                                                                      600                                                                                         60%
                                                                                                                                                                                                                                          (In USD)

                                               100
                                                                                                                                                                                                                                                      500                                                                                                     ADR                        -19.1%            -6.2%              -11.5%              -7.9%
                                                         80
                                                                                                                                                                                                                                                      400                                                                                         40%
                                                         60                                                                                                                                                                                           300                                                                                                     RevPAR                     -23.6%           -52.1%              -26.4%             -53.8%
                                                         40                                                                                                                                                                                           200                                                                                         20%

                                                         20                                                                                                                                                                                           100                                                                                                     Key Government Initiatives and Measures
                                                                                                                                                                                                                                                                                                                                                              • MVR2.5 Billion Finance Package: The government has declared a MVR2.5 billion
                                                                    0
                                                                                                                                                                                                                                                         0                                                                                        0%
                                                                          2018 Jan 2018 Feb 2018 Mar              2019 Jan 2019 Feb 2019 Mar                                  2020 Jan 2020 Feb 2020 Mar                                                     2018   2018    2018          2019    2019     2019          2020      2020   2020
                                                                                                                                                                                                                                                              Jan    Feb    Mar            Jan     Feb     Mar            Jan       Feb   Mar
                                                                        *Mar         2020 data not available                                                                                                                                                                                                                                                       package to provide financial support for the businesses experiencing economic loss
Source: Ministry of Tourism Maldives , HVS Research                                                                                                                                                                                                                                                                                                                as a result of COVID-19. The Bank of Maldives has announced a USD2 million
                     8                                                                                                                                                                                                                                                                                                                                            short-term financing facility for the tourism industry.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
Myanmar                                                                                                                                                                                                                                                                                                                                                                                                                                 FR
                                                                                                                                                                                                                                                                                                                                                                                 Total Cases        Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                    150                     6                      27
                                                                                                                                                                                                                                                                                                                                                                                                                               *As of 30 April 2020

                 INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                      HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                    On 29 February, Myanmar suspended visas-on-arrival for Chinese travellers. On 25
                                                                           International Visitor Arrivals                        Y-o-Y Growth Rate
                                                                                                                                                                                                                                            Average Daily Rate               Revenue Per Available Room                  Occupancy rate
                                                                                                                                                                                                                                                                                                                                                    March, all Myanmar nationals and foreigners travelling to the country are required to
                                                  6,000
                                                                                                        5Y CAGR: 7.2%
                                                                                                                                                                60%                                                     200                                                                                                                  100%   present laboratory evidence of absence of COVID-19 infection and spend 14 days in a
                                                  5,000                                                                                                         50%                                                     180                                                                                                                  90%    quarantine facility. This is subsequently revised on 29 March with a temporary
                                                  4,000                                                                                                         40%                                                     160                                                                                                                  80%
                                                                                                                                                                                                                                                                                                                                                    suspension of all types of visas for all foreign nationals till 30 April.
           Total International Visitor Arrivals

                                                                                                                                                                                               (In thousands/ MMR)
                                                  3,000                                                                                                         30%                                                     140                                                                                                                  70%

                                                                                                                                                                       Y-o-Y Growth Rate (%)
                                                  2,000                                                                                                         20%                                                     120                                                                                                                  60%
                      (in thousands)

                                                  1,000                                                                                                         10%                                                     100                                                                                                                  50%    Measures implemented includes banning public gatherings, cancelling the Thingyan
                                                        0
                                                                   2014          2015                2016            2017              2018           2019
                                                                                                                                                                0%                                                                 80
                                                                                                                                                                                                                                   60
                                                                                                                                                                                                                                                                                                                                             40%
                                                                                                                                                                                                                                                                                                                                             30%
                                                                                                                                                                                                                                                                                                                                                    traditional New Year water festival, banning festive activities, encouraging people to stay
                                                  -1,000                                                                                                        -10%

                                                  -2,000                                                                                                        -20%
                                                                                                                                                                                                                                   40                                                                                                        20%    home, shutting down public transportation networks, cinemas, as well as hotels and
                                                  -3,000                                                                                                        -30%
                                                                                                                                                                                                                                   20                                                                                                        10%    guesthouses. On 17 April, Yangon region government imposed 10pm to 4am curfew for
                                                                                                                                                                                                                                    0                                                                                                        0%
                                                  -4,000                                                                                                        -40%
                                                                                                                                                                                                                                              2014            2015             2016              2017           2018             2019               all 45 Yangon Townships, which has been extended for another two months until 18 June.
                                                                                                                                                                                                                                                                                                                                                    Subsequently, on 18 April, seven townships with the highest number of COVID-19 cases
                                                  SEASONALITY (2018 - 2019)                                                                                                                                                        SOURCE MARKETS (2019)                                                                                            including South Okkalapa, Pabedan, Bahan, Mayangone, Insein, Shwe Pyi Thar and Hlaing
                                                                                              2018                           2019                                                                                                                                                                                                                   Tharyar, were imposed with lockdown measures.
                                         500
                                         450
                                         400
                                                                                                                                                                                                                                                                                                                                  China                  `            Change from Previous Month              Change from Previous Year
                                                                                                                                                                                                                                                               31.3%
  International Visitor Arri vals

                                         350                                                                                                                                                                                                                                                            38.8%                     Thailand
                                                                                                                                                                                                                                                                                                                                                                          Feb 2020          Mar 2020           Feb 2020          Mar 2020
        (i n thousands)

                                         300                                                                                                                                                                                                                                                                                      Japan
                                         250
                                         200
                                                                                                                                                                                                                                                                                                                                  Korea             Visitor Arrivals            -                -                  -                 -
                                         150                                                                                                                                                                                                                                                                                      United States
                                         100                                                                                                                                                                                                           3.5%                                                                       Others            Occupancy Rate         -8.8 p.p.        -21.3 p.p.         -5.3 p.p.         -23.9 p.p.
                                                                                                                                                                                                                                                                     5.8%
                                                  50
                                                   0                                                                                                                                                                                                                        6.5%         14.2%                                                      ADR                      -1.4%            -8.3%              -12.4%            -15.1%
                                                             Jan     Feb   Mar        Apr       May         Jun     Jul     Aug       Sep       Oct    Nov    Dec

                                                                                                                                                                                                                                                                                                                                                    RevPAR                  -17.9%           -52.9%              -21.8%            -58.8%
                   INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                      HOTEL MARKET PERFORMANCE (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                                    Key Government Initiatives and Measures
                                                       400
                                                                                                                                                                                                                                                   Average Daily Rate              Revenue Per Available Room           Occupancy Rate
                                                                                                                                                                                                                                                                                                                                                    • Comprehensive Economic Stimulus Plan: Comprises of seven goals, ten strategies, 36
                                                       350
                                                                                                                                                                                                                                   150                                                                                                     60.0%        action plans and 76 actions that cover a range of emergency fiscal and monetary
                Total International Visitor Arrivals

                                                       300                                                                                                                                                                         125                                                                                                     50.0%        measures. K100 billion fund will be increased to K200-500 billion to assist garment
                                                                                                                                                                                                                                                                                                                                                        manufacturing, hotel and tourism sectors, as well as local small and medium-sized
                                                                                                                                                                                                              (In thousands/MMR)
                           (in thousands)

                                                       250
                                                                                                                                                                                                                                   100                                                                                                     40.0%
                                                       200
                                                                                                                                                                                                                                    75                                                                                                     30.0%
                                                                                                                                                                                                                                                                                                                                                        enterprises. The interest rate on the loans will be 1% with a loan period of one year.
                                                       150
                                                                                                                                                                                                                                                                                                                                                        Eased deadlines for tax payments, and tax exemptions for affected Myanmar-owned
                                                                                                                                                                                                                                    50                                                                                                     20.0%
                                                       100
                                                                                                                                                                                                                                                                                                                                                        businesses. One-year exemption on license fees for hotel and tour businesses.
                                                        50                                                                                                                                                                          25                                                                                                     10.0%

                                                         0
                                                             2018 Jan 2018       2018                 2019        2019    2019                2020 Jan 2020   2020
                                                                                                                                                                                                                                        0                                                                                                  0.0%     •   The Ministry of Labour, Immigration, and Population announced deferments of
                                                                                                                                                                                                                                            2018     2018     2018             2019      2019    2019            2020     2020    2020
                                                       *2020
                                                                       Feb       Mar
                                                                    data not available
                                                                                                       Jan         Feb    Mar                           Feb   Mar
                                                                                                                                                                                                                                             Jan      Feb     Mar               Jan       Feb    Mar              Jan      Feb    Mar                   payment of social security contributions for employers and employees from 15 days
Source: Myanmar Ministry of Hotels & Tourism, HVS Research                                                                                                                                                                                                                                                                                              to three months after the end of each month.
                            9                                                                                                                                                                                                                                                                                                                       •   From April 2020, investors who wish to apply for permission to invest in
                                                                                                                                                                                                                                                                                                                                                        Myanmar will enjoy a 50% discount on application fees.
COVID-19 Impact on Hotels in Asia Pacific - APRIL 2020 Peggy Lee Analyst Chariss Kok Xin Manager Chee Hok Yean Regional President - HVS.com
New Zealand                                                                                                                                                                                                                                                                                                                                                                                                                            FR
                                                                                                                                                                                                                                                                                                                                                                                  Total Cases        Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                     1,476                   19                   1,241
                                                                                                                                                                                                                                                                                                                                                                                                                                *As of 30 April 2020

                                INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                        HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                      On 3 February, New Zealand has placed entry restrictions for visitors with recent travel
                                                                                                   International Visitor Arrivals          Y-o-Y Growth Rate
                                                                                                                                                                                                                                                                                                                                                      history to China. Those who can enter the country must self-isolate for 14 days. The first
                                          4,500                                                                                                                                            14.0%
                                                                                                                                                                                                                                      225
                                                                                                                                                                                                                                                      Average Daily Rate          Revenue Per Available Room         Occupancy Rate (%)

                                                                                                                                                                                                                                                                                                                                               100%
                                                                                                                                                                                                                                                                                                                                                      COVID-19 case in New Zealand was reported on 28 February. On 14 March, all visitors
                                                                                                                        5Y CAGR: 6.4%
                                          4,000
                                                                                                                                                                                           12.0%                                      200                                                                                                      95%    must self-isolate for 14 days, except those arriving from the Pacific. Cruise ships are
 Tota l International Visitor Arri vals

                                          3,500                                                                                                                                                                                       175                                                                                                      90%
                                                                                                                                                                                                                                                                                                                                                      banned from the country. Strict border measures for people travelling from New Zealand

                                                                                                                                                                                                   Y-o-Y Growth Rate (%)
                                                                                                                                                                                           10.0%
                                          3,000                                                                                                                                                                                                                                                                                                85%
                                                                                                                                                                                                                                      150
                                                                                                                                                                                                                                                                                                                                                      to the Pacific are put in place, including health assessment requirements. On 19 March,
            (i n thousands)

                                                                                                                                                                                           8.0%                                                                                                                                                80%
                                          2,500

                                                                                                                                                                                                                           (In NZD)
                                                                                                                                                                                                                                      125

                                          2,000                                                                                                                                            6.0%                                       100
                                                                                                                                                                                                                                                                                                                                               75%
                                                                                                                                                                                                                                                                                                                                               70%
                                                                                                                                                                                                                                                                                                                                                      all foreign visitors were denied entry into New Zealand. On 26 March, New Zealand
                                          1,500
                                                                                                                                                                                           4.0%
                                                                                                                                                                                                                                          75
                                                                                                                                                                                                                                                                                                                                               65%    entered a four-weeks lockdown. On 20 April, New Zealand extends the lockdown till 27
                                          1,000
                                                                                                                                                                                           2.0%
                                                                                                                                                                                                                                          50

                                                                                                                                                                                                                                          25
                                                                                                                                                                                                                                                                                                                                               60%
                                                                                                                                                                                                                                                                                                                                               55%
                                                                                                                                                                                                                                                                                                                                                      April.
                                                     500
                                                                                                                                                                                                                                           0                                                                                                   50%
                                                                 0                                                                                                                         0.0%
                                                                              2014          2015                 2016                   2017              2018               2019
                                                                                                                                                                                                                                                    2014            2015           2016            2017            2018               2019
                                                                                                                                                                                                                                                                                                                                                      New Zealand has taken some measures to curb the virus spread, and it include cancelling
                                                                                                                                                                                                                                                                                                                                                      of all indoor gatherings with more than 100 people from 19 March, the Auckland Council
                                                                 SEASONALITY (2014 - MARCH 2020)                                                                                                                                          SOURCE MARKETS (2019)                                                                                       has closed the pools, libraries, galleries and other community facilities for 14 days from
                                                                             2014      2015               2016                 2017              2018                2019           2020                                                                                                                                                              20 March, and schools and other educational facilities across New Zealand were closed
                                                                     600
                                                                                                                                                                                                                                                                                                                          Australia                   from 24 March. All non-essential businesses excluding essential businesses like
                                                                     500
                                                                                                                                                                                                                                                            32.0%                                                                                     supermarkets, pharmacies and medical clinics were closed. Travel will be severely limited
                               Total International Arrivals

                                                                                                                                                                                                                                                                                                                          China
                                                                     400                                                                                                                                                                                                                           39.6%
                                                                                                                                                                                                                                                                                                                                                      and healthcare services will be re-prioritised. On 27 April, New Zealand has eased its
                                     (in thousands)

                                                                                                                                                                                                                                                                                                                          United States of America
                                                                     300

                                                                     200
                                                                                                                                                                                                                                                                                                                          United Kingdom              social distancing measures.
                                                                                                                                                                                                                                                                                                                          Germany
                                                                     100
                                                                                                                                                                                                                                                    2.5%       6.0%                                                                                                      Change from Previous Month         Change from Same Time Last Year
                                                                         0                                                                                                                                                                                                                                                Others
                                                                                Jan   Feb     Mar        Apr        May         Jun        Jul     Aug         Sep     Oct     Nov     Dec                                                                                 9.5%       10.5%
                                                                                                                                                                                                                                                                                                                                                                            Feb 2020       Mar 2020             Feb 2020        Mar 2020
                                                                                                                                                                                                                                                                                                                                                      Visitor Arrivals          -               -                    -                -
                                   INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                     HOTEL MARKET PERFORMANCE (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                                      Occupancy Rate         6.3 p.p.       -31.0 p.p.           -4.6 p.p.      -34.6 p.p.
                                                                 450
                                                                                                                                                                                                                                          250
                                                                                                                                                                                                                                                           Average Daily Rate         Revenue Per Available Room            Occupancy Rate
                                                                                                                                                                                                                                                                                                                                               100%   ADR                    11.3%           -11.7%               -4.8%            -9.6%
                                                                 400

                                                                                                                                                                                                                                                                                                                                                      RevPAR                 20.3%           -44.3%               -9.8%           -45.3%
                        Tota l International Visitor Arri vals

                                                                 350                                                                                                                                                                      200                                                                                                  80%
                                                                 300
                                                                                                                                                                                                                                                                                                                                                      Key Government Initiatives and Measures
                                   (i n thousands)

                                                                 250                                                                                                                                                                      150                                                                                                  60%
                                                                                                                                                                                                                               (In NZD)

                                                                 200

                                                                 150
                                                                                                                                                                                                                                          100                                                                                                  40%    •   NZD12 Billion Stimulus Package: NZD12 billion allocated includes NZD8 billion for
                                                                 100                                                                                                                                                                       50                                                                                                  20%
                                                                                                                                                                                                                                                                                                                                                          wage and income support, NZD2.8 billion in business tax changes to free up cash flow,
                                                                  50                                                                                                                                                                                                                                                                                      NZD500 million boost for health services, and an initial NZD600 million support
                                                                     0
                                                                         2018 Jan 2018 Feb 2018 Mar                  2019 Jan 2019 Feb 2019 Mar                      2020 Jan 2020 Feb 2020 Mar
                                                                                                                                                                                                                                               0
                                                                                                                                                                                                                                                   2018    2018     2018            2019    2019    2019            2020       2020     2020
                                                                                                                                                                                                                                                                                                                                               0%
                                                                                                                                                                                                                                                                                                                                                          package for the aviation sector would be followed up with separate measures for Air
                                                                     *Feb       and Mar 2020 data not available                                                                                                                                     Jan     Feb     Mar              Jan     Feb    Mar              Jan        Feb     Mar
                                                                                                                                                                                                                                                                                                                                                          New Zealand
Source: New Zealand Government, HVS Research
                              10
Philippines                                                                                                                                                                                                                                                                                                                                                                                                                          FR
                                                                                                                                                                                                                                                                                                                                                                     Total Cases             Number of Death             Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                         8,488                       568                        1,043
                                                                                                                                                                                                                                                                                                                                                                                                                              *As of 30 April 2020

          INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                   HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                   On 3 February, temporary travel ban was placed for all travellers coming from China. This
                                                                                 International Visitor Arrivals                       Y-o-Y Growth Rate                                                                          Average Daily Rate          Revenue Per Available Room              Occupancy Rate
                                                                                                                                                                                                                                                                                                                                   is followed by an entry ban for foreign visitors who come from countries with local
                                              9                                                                                                                    18%                                        6,000                                                                                                   100%         transmissions of the virus on 12 March. On 22 March, the government issued temporary
                                              8                                                         5Y CAGR: 11.3%                                             16%                                        5,500                                                                                                   95%
                                                                                                                                                                                                                                                                                                                                   travel ban on foreigners of all nationalities entering the Philippines.
 Total International Visitor Arri vals

                                                                                                                                                                                                              5,000
                                                                                                                                                                                                                                                                                                                      90%
                                              7                                                                                                                    14%                                        4,500

                                                                                                                                                                         Y-o-Y Growth Rate (%)
                                                                                                                                                                                                                                                                                                                      85%
                                              6                                                                                                                    12%                                        4,000
                                                                                                                                                                                                                                                                                                                                   On 15
                                                                                                                                                                                                                                                                                                                        Source: National
                                                                                                                                                                                                                                                                                                                      80%                     and
                                                                                                                                                                                                                                                                                                                                       Statistical     17 March,
                                                                                                                                                                                                                                                                                                                                                   Coordination             the ofmetro
                                                                                                                                                                                                                                                                                                                                                                Board , Department           Manila
                                                                                                                                                                                                                                                                                                                                                                                   Tourism,Philstar,        and Luzon were placed under community
                                                                                                                                                                                                                                                                                                                                                                                                     HVS Research
            (i n mi llions)

                                                                                                                                                                                                              3,500

                                                                                                                                                                                                 (In PHP)
                                              5                                                                                                                    10%                                        3,000
                                                                                                                                                                                                              2,500
                                                                                                                                                                                                                                                                                                                      75%          quarantine, respectively. This includes one-month of school, malls and establishment
                                              4                                                                                                                    8%                                                                                                                                                 70%

                                              3                                                                                                                    6%
                                                                                                                                                                                                              2,000
                                                                                                                                                                                                                                                                                                                      65%
                                                                                                                                                                                                                                                                                                                                   closures, exempting shops offering essential services like groceries, banks and
                                                                                                                                                                                                              1,500
                                              2                                                                                                                    4%                                         1,000
                                                                                                                                                                                                                                                                                                                        Arrivals
                                                                                                                                                                                                                                                                                                                      60%          pharmacies. Public transportation has been suspended. On 7 April, the government
                                              1                                                                                                                    2%
                                                                                                                                                                                                                       500
                                                                                                                                                                                                                         0
                                                                                                                                                                                                                                                                                                                      55%
                                                                                                                                                                                                                                                                                                                        STR
                                                                                                                                                                                                                                                                                                                      50%
                                                                                                                                                                                                                                                                                                                                   extended the Luzon lockdown by half a month to 30 April. Subsequently, on 24 April, the
                                              0
                                                                    2014             2015               2016           2017             2018             2019
                                                                                                                                                                   0%                                                                2014           2015       2016          2017           2018            2019                   government has announced that lockdown in Metro Manila, Central Luzon, Calabarzon,
                                                                                                                                                                                                                                                                                                                           ADR
                                                                                                                                                                                                                                                                                                                                   and several provinces and islands in Luzon will be extended until 15 May.
                                    SEASONALITY (2014 - MARCH 2020)                                                                                                                                              SOURCE MARKETS (2019)
                                                                   2014           2015           2016           2017           2018         2019           2020                                                                                                                                                                                     Change from Previous Month                           Change from Previous Year
                                       900
                                       800
                                                                                                                                                                                                                                                                              24.1%
                                                                                                                                                                                                                                                                                                                                                       Feb 2020       Mar 2020                           Feb 2020        Mar 2020
                                                                                                                                                                                                                                                                                                       Korea
 Total International Arrivals

                                       700                                                                                                                                                                                                         29.7%
                                       600                                                                                                                                                                                                                                                             China                       Visitor Arrivals          -             -                                   -              -
        (in thousands)

                                                                                                                                                                                                                                                                                                       USA
                                       500
                                       400                                                                                                                                                                                                                                                             Japan
                                                                                                                                                                                                                                                                                                                                   Occupancy Rate       -6.1 p.p.      -24.1 p.p.                        -14.7 p.p.      -35.8 p.p.
                                       300
                                       200                                                                                                                                                                                                4.0%                                  21.1%
                                                                                                                                                                                                                                                                                                       Taiwan                      ADR                    -7.3%         -16.7%                              -3.8%          -17.3%
                                                                                                                                                                                                                                                                                                       Others
                                       100                                                                                                                                                                                                            8.3%
                                                                                                                                                                                                                                                                                                                                   RevPAR                -15.9%         -50.5%                             -22.9%          -58.9%
                                                       0                                                                                                                                                                                                      12.9%
                                                                   Jan     Feb      Mar      Apr        May     Jun      Jul     Aug      Sep      Oct     Nov    Dec

                                                                                                                                                                                                                                                                                                                                   Key Government Initiatives and Measures
             INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                 HOTEL MARKET PERFORMANCE (JAN-MAR)                                                                                           •   PHP27.1 Billion Initial Spending Plan: PHP3.1 billion to better equip Department of
                                                             800
                                                                                                                                                                                                                       6,400
                                                                                                                                                                                                                                       Average Daily Rate      Revenue Per Available Room          Occupancy Rate
                                                                                                                                                                                                                                                                                                                    80.0%
                                                                                                                                                                                                                                                                                                                                       Health in containing the spread of COVID-19. PHP14 billion is allocated to support the
                                                             700
                                                                                                                                                                                                                       5,600                                                                                        70.0%              tourism industry. Provide economic relief and recovery efforts for infected people as
                      Total International Visitor Arrivals

                                                             600
                                                                                                                                                                                                                       4,800                                                                                        60.0%              well as affected businesses. This includes wage subsidy, unemployment benefits,
                                                                                                                                                                                                                                                                                                                                       loans with zero interest to farmers, support micro-businesses and courses for
                                 (in thousands)

                                                             500                                                                                                                                                       4,000                                                                                        50.0%
                                                                                                                                                                                                            (In PHP)

                                                             400

                                                             300
                                                                                                                                                                                                                       3,200

                                                                                                                                                                                                                       2,400
                                                                                                                                                                                                                                                                                                                    40.0%

                                                                                                                                                                                                                                                                                                                    30.0%
                                                                                                                                                                                                                                                                                                                                       displaced workers to acquire new skills.
                                                                                                                                                                                                                                                                                                                                   •
                                                             200                                                                                                                                                       1,600                                                                                        20.0%

                                                             100                                                                                                                                                        800                                                                                         10.0%
                                                                                                                                                                                                                                                                                                                                       PHP275 Billion: PHP200 billion will be in the form of between PHP5,000 to 8,000
                                                               0                                                                                                                                                             0                                                                                      0.0%               cash grants for 18 million low-income households that lost their source of income due
                                                                    2018 Jan 2018
                                                                              Feb
                                                                                          2018
                                                                                          Mar
                                                                                                              2019
                                                                                                               Jan
                                                                                                                       2019
                                                                                                                        Feb
                                                                                                                               2019
                                                                                                                               Mar
                                                                                                                                                2020 Jan 2020
                                                                                                                                                          Feb
                                                                                                                                                                  2020
                                                                                                                                                                  Mar
                                                                                                                                                                                                                                   2018
                                                                                                                                                                                                                                    Jan
                                                                                                                                                                                                                                            2018
                                                                                                                                                                                                                                             Feb
                                                                                                                                                                                                                                                   2018
                                                                                                                                                                                                                                                   Mar
                                                                                                                                                                                                                                                               2019
                                                                                                                                                                                                                                                                Jan
                                                                                                                                                                                                                                                                      2019
                                                                                                                                                                                                                                                                       Feb
                                                                                                                                                                                                                                                                             2019
                                                                                                                                                                                                                                                                             Mar
                                                                                                                                                                                                                                                                                            2020
                                                                                                                                                                                                                                                                                             Jan
                                                                                                                                                                                                                                                                                                     2020
                                                                                                                                                                                                                                                                                                      Feb
                                                                                                                                                                                                                                                                                                             2020
                                                                                                                                                                                                                                                                                                             Mar                       to COVID-19.
                                                      *2020               data not available
Source: Philippines Department of Tourism, HVS Research
          11
Singapore                                                                                                                                                                                                                                                                                                                                                                            FR
                                                                                                                                                                                                                                                                                                                               Total Cases         Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                  16,169                  14                    1,188
                                                                                                                                                                                                                                                                                                                                                                              *As of 30 April 2020

             INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                   HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                   On 31 January, Singapore bar visitors of any nationality with recent travel history to
                                                             International Visitor Arrivals                      Y-o-Y Growth Rate                                                                     Average Daily Rate           Revenue per Available Room             Occupancy Rate
                                                                                                                                                                                                                                                                                                   mainland China. From 23 March, all short-term visitors from any countries were not
                                           25                                                                                                    10%                                            250                                                                                     100%
                                                                                                                                                                                                                                                                                                   allowed entry or to transit through Singapore. Singapore has also ceased port calls for all
                                                                                    5Y CAGR: 4.8%
                                                                                                                                                                                                                                                                                                   cruise vessels. In addition, an MCO implemented by Singapore’s closest neighbour,
  Tota l International Visitor Arri vals

                                                                                                                                                 8%
                                           20                                                                                                                                                   200                                                                                     95%
                                                                                                                                                                                                                                                                                                   Malaysia, to ban all Malaysians travelling abroad kicked in on 18 March.

                                                                                                                                                       Y-o-Y Growth Rate (%)
                                                                                                                                                 6%
              (i n mi llions)

                                           15                                                                                                                                                   150                                                                                     90%
                                                                                                                                                 4%
                                                                                                                                                                                                                                                                                                   Due to its initial success in containing the virus, Singapore had been able to take a less

                                                                                                                                                                                     (In SGD)
                                                                                                                                                 2%
                                           10                                                                                                                                                   100                                                                                     85%        draconian approach. However, as local cases spike, the government introduced circuit
                                            5
                                                                                                                                                 0%
                                                                                                                                                                                                  50                                                                                    80%
                                                                                                                                                                                                                                                                                                   breaker measures between 7 April to 4 May, which have been extended to 1 June.
                                                                                                                                                 -2%
                                                                                                                                                                                                                                                                                                   Measures include one-metre social distancing, closure of workplace premises except for
                                            0
                                                      2014          2015           2016            2017           2018             2019
                                                                                                                                                 -4%                                               0
                                                                                                                                                                                                          2014         2015         2016           2017      2018         2019
                                                                                                                                                                                                                                                                                        75%        essential services, full home-based learning for schools, closure of recreation venues,
                                                                                                                                                                                                                                                                                                   attractions and places of worship.
                   SEASONALITY (2014 - MARCH 2020)                                                                                                                                              SOURCE MARKETS (2019)                                                                                                  Change from Previous Month             Change from Previous Year
                                                    2014       2015          2016           2017           2018          2019             2020                                                                                                                                                                            Feb 2020          Mar 2020          Feb 2020         Mar 2020
                                                                                                                                                                                                                                                                            China
                                           2,000                                                                                                                                                                            45.0%                                                                  Visitor Arrivals        -56.6%            -67.2%             -51.2%           -84.7%
     Total International Arrivals

                                           1,750
                                                                                                                                                                                                                                                                            Indonesia
                                           1,500
                                                                                                                                                                                                                                                                                                   Occupancy Rate         -32.1 p.p.        -10.4 p.p.        -37.5 p.p.       -44.0 p.p.
            (in thousands)

                                           1,250
                                                                                                                                                                                                                                                          19.0%             India
                                           1,000
                                             750                                                                                                                                                                                                                            Malaysia
                                                                                                                                                                                                                                                                                                   ADR                      -1.1%            -25.1%              2.1%            -20.3%
                                                                                                                                                                                                                     6.0%
                                             500
                                                                                                                                                                                                                                                                            Australia              RevPAR                  -39.7%            -40.5%             -41.5%           -61.9%
                                             250
                                                0                                                                                                                                                                           6.4%             16.3%
                                                                                                                                                                                                                                                                                                   Key Government Initiatives and Measures
                                                                                                                                                                                                                                   7.4%                                     Others
                                                      Jan    Feb    Mar      Apr    May     Jun      Jul     Aug      Sep     Oct     Nov        Dec
                                                                                                                                                                                                                                                                                                   • SGD83.6 Billion Budget for 2020: SGD4 billion allocated to assist workers and
                                                                                                                                                                                                                                                                                                       companies amid COVID-19, and deferring the goods and services tax (GST) hike until
               INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                              HOTEL MARKET PERFORMANCE (JAN-MAR)                                                                                after 2021.
                                           2,000                                                                                                                                                           Average Daily Rate        Revenue Per Available Room          Occupancy Rate
                                           1,800                                                                                                                                          250.0                                                                                           100.0%   •   SGD48 Billion Resilience Budget: A property tax rebate of up to 100% for non-
   Total International Visitor Arrivals

                                           1,600
                                                                                                                                                                                          200.0                                                                                           80.0%
                                                                                                                                                                                                                                                                                                       residential properties, rental waivers, deferment of income tax payment for three
                                           1,400
                                                                                                                                                                                                                                                                                                       months, SGD48 million for self-employed persons (SEP) training support scheme, co-
             (in thousands)

                                           1,200
                                                                                                                                                                                          150.0                                                                                           60.0%
                                                                                                                                                                                                                                                                                                       fund wage costs for up to 8,000 traineeships in 2020, flexibility on fees and loans,
                                                                                                                                                                               (In SGD)

                                           1,000

                                            800
                                                                                                                                                                                          100.0                                                                                           40.0%
                                                                                                                                                                                                                                                                                                       more funding for community, cash grant of SGD800 a month for three months for
                                            600

                                            400
                                                                                                                                                                                                                                                                                                       low- to middle-income citizens who became unemployed due to COVID-19 and SGD90
                                            200
                                                                                                                                                                                                50.0                                                                                      20.0%
                                                                                                                                                                                                                                                                                                       million for tourism recovery.
                                                0                                                                                                                                                0.0                                                                                      0.0%
                                                     2018
                                                      Jan
                                                             2018
                                                              Feb
                                                                      2018
                                                                      Mar
                                                                                     2019
                                                                                      Jan
                                                                                              2019
                                                                                               Feb
                                                                                                          2019
                                                                                                          Mar
                                                                                                                            2020
                                                                                                                             Jan
                                                                                                                                    2020
                                                                                                                                     Feb
                                                                                                                                             2020
                                                                                                                                             Mar
                                                                                                                                                                                                       2018
                                                                                                                                                                                                        Jan
                                                                                                                                                                                                              2018
                                                                                                                                                                                                               Feb
                                                                                                                                                                                                                     2018
                                                                                                                                                                                                                     Mar
                                                                                                                                                                                                                                     2019
                                                                                                                                                                                                                                      Jan
                                                                                                                                                                                                                                            2019
                                                                                                                                                                                                                                             Feb
                                                                                                                                                                                                                                                     2019
                                                                                                                                                                                                                                                     Mar
                                                                                                                                                                                                                                                                  2020
                                                                                                                                                                                                                                                                   Jan
                                                                                                                                                                                                                                                                          2020
                                                                                                                                                                                                                                                                           Feb
                                                                                                                                                                                                                                                                                 2020
                                                                                                                                                                                                                                                                                 Mar
                                                                                                                                                                                                                                                                                                   •   SGD5.1 Billion Solidarity Budget, SGD3.8 billion for Extension: SGD600 solidarity
Source: Singapore Tourism Board, HVS Research                                                                                                                                                                                                                                                          payment to all Singaporeans aged 21 and above in 2020, 75% wage support in
            12                                                                                                                                                                                                                                                                                         April and May 2020 (differentiated by sector for remaining months),
                                                                                                                                                                                                                                                                                                       and three quarterly payouts of SGD3,000 each for eligible SEPs.
Vietnam                                                                                                                                                                                                                                                                                                                                                                                                                                                   FR
                                                                                                                                                                                                                                                                                                                                                                                                     Total Cases        Number of Death        Recovered Cases
                                                                                                                                                                                                                                                                                                                                                                                                         270                    0                     222
                                                                                                                                                                                                                                                                                                                                                                                                                                                   *As of 30 April 2020

                         INTERNATIONAL VISITOR ARRIVALS (2014-2019)                                                                                                                                                                                 HOTEL MARKET PERFORMANCE (2014-2019)
                                                                                                                                                                                                                                                                                                                                                                  On 1 February, Vietnam halts all flights to and from mainland China and stop issuing visas
                                                                                                   International Visitor Arrivals                          Y-o-Y Growth Rate
                                                                                                                                                                                                                                                                   Average Daily Rate         Revenue Per Available Room              Occupancy Rate
                                                                                                                                                                                                                                                                                                                                                                  for foreign visitors with travel history to China in the past two weeks. This is followed by a
                                        20                                                                                                                                                       40%
                                                                                                                                                                                                                                                       3,200                                                                                            100%
                                                                                                                                                                                                                                                                                                                                                                  suspended entry for all foreign nationals on 22 March. All passenger flights to Vietnam on
                                                                                                                                                                                                                                                                                                                                                                    68.9%
                                                                                                                                                                                                                                                                                                                                                                2,848,864
                                                                                                                              5Y CAGR: 18.0%
                                        18                                                                                                                                                       35%                                                   3,000                                                                                            95%       all airlines are also suspended from 1 to 15 April.
                                        15                                                                                                                                                       30%
                                                                                                                                                                                                                                                       2,800                                                                                            90%
 Total International Visitor Arrivals

                                                                                                                                                                                                                                                       2,600

                                                                                                                                                                                                                               (In thousands/VND)
                                                                                                                                                                                                                                                                                                                                                        85%
                                                                                                                                                                                                                                                                                                                                                                  Apart from temporarily isolating several locations that are deemed high-risk or visited by

                                                                                                                                                                                                       Y-o-Y Growth Rate (%)
                                        13                                                                                                                                                       25%
                                                                                                                                                                                                                                                       2,400
                                                                                                                                                                                                                                                                                                                                                        80%
            (i n millions)

                                        10                                                                                                                                                       20%                                                   2,200
                                                                                                                                                                                                                                                       2,000
                                                                                                                                                                                                                                                                                                                                                        75%       travellers with confirmed cases of the virus, tourism sites across the country are also
                                           8                                                                                                                                                     15%

                                           5                                                                                                                                                     10%
                                                                                                                                                                                                                                                       1,800
                                                                                                                                                                                                                                                                                                                                                        70%
                                                                                                                                                                                                                                                                                                                                                        65%
                                                                                                                                                                                                                                                                                                                                                                  setting aside closure days to disinfect their premises. Until 15 April, Ha Long Bay, Bai Tu
                                           3                                                                                                                                                     5%
                                                                                                                                                                                                                                                       1,600
                                                                                                                                                                                                                                                       1,400                                                                                            60%       Long Bay, Cat Ba Island, Ho Chi Minh City, Ninh Binh, Ly Son Island, Cham Islands, Phong
                                           0
                                                                                 2014                  2015                2016                2017              2018             2019
                                                                                                                                                                                                 0%                                                    1,200                                                                                            55%       Nha, Perfume Pagoda, Hue Citadel, My Son Sanctuary, and Con Dao will not be receiving
                                                                                                                                                                                                                                                       1,000                                                                                            50%
                                        -3                                                                                                                                                       -5%
                                                                                                                                                                                                                                                                       2014           2015      2016          2017           2018            2019                 any new visitors. A number of festivals and events in Vietnam have also been cancelled or
                                                                                                                                                                                                                                                                                                                                                                  postponed to avoid public gatherings. Other key actions by the government includes the
                                               SEASONALITY (2014 - MARCH 2020)                                                                                                                                                                             SOURCE MARKETS (2019)                                                                                  temporary closure of public schools across 63 provinces, designation of four hospitals to
                                                                                     2014            2015            2016            2017                2018           2019         2020                                                                                                                                                                         handle potential cases, set up of 30 testing centres and 45 quick response medical teams
                                                                  2,000                                                                                                                                                                                                                                                                                           to assist hospitals nationwide. On 20 April, the country gradually ease COVID-19 control
                         Total International Arrivals

                                                                                                                                                                                                                                                                                                                                    China
                                                                  1,750
                                                                  1,500
                                                                                                                                                                                                                                                                              29.4%                       32.2%
                                                                                                                                                                                                                                                                                                                                    South Korea                   measures as cases plateau.
                                (in thousands)

                                                                  1,250
                                                                  1,000
                                                                                                                                                                                                                                                                                                                                    Japan
                                                                                                                                                                                                                                                                                                                                                                                     Change from Previous Month             Change from Previous Year
                                                                                                                                                                                                                                                                                                                                    Taiwan
                                                                               750
                                                                               500                                                                                                                                                                                   4.1%
                                                                                                                                                                                                                                                                                                                                    USA                                                  Feb 2020         Mar 2020           Feb 2020          Mar 2020
                                                                                                                                                                                                                                                                               5.1%                                                 Others
                                                                               250
                                                                                 0                                                                                                                                                                                                 5.3%           23.8%
                                                                                                                                                                                                                                                                                                                                                                  Visitor Arrivals        -38.6%            -62.3%            -20.8%             -65.7%
                                                                                         Jan       Feb      Mar      Apr     May         Jun      Jul      Aug     Sep      Oct     Nov     Dec
                                                                                                                                                                                                                                                                                                                                                                  Occupancy Rate         -17.3 p.p.        -24.7 p.p.       -17.1 p.p.         -42.8 p.p.
                                                                                                                                                                                                                                                                                                                                                                  ADR                     -11.0%            -10.3%            -10.1%             -11.0%
                            INTERNATIONAL VISITOR ARRIVALS (JAN-MAR)                                                                                                                                                                         HOTEL MARKET PERFORMANCE (JAN-MAR)
                                                                                                                                                                                                                                                                                                                                                                  RevPAR                  -36.1%            -60.6%            -35.2%             -72.2%
                                                                               2,000                                                                                                                                                                                     Average Daily Rate     Revenue Per Available Room            Occupancy Rate

                                                                               1,800
                                                                                                                                                                                                                                                           3,200                                                                                        80.0%     Key Government Initiatives and Measures
                                                                                                                                                                                                                                                           2,800
                                        Total International Visitor Arrivals

                                                                                                                                                                                                                                                                                                                                                                 • VND27 Trillion: Tax breaks, delaying tax payments by five months, a reduction in land
                                                                               1,600                                                                                                                                                                                                                                                                    70.0%

                                                                               1,400                                                                                                                                                                       2,400                                                                                        60.0%
                                                                                                                                                                                                                                      (In thousands/VND)

                                                                                                                                                                                                                                                                                                                                                                     lease fee and acceleration of state spending on infrastructure projects.
                                                   (in thousands)

                                                                               1,200
                                                                                                                                                                                                                                                           2,000                                                                                        50.0%
                                                                               1,000
                                                                                                                                                                                                                                                           1,600                                                                                        40.0%
                                                                                800

                                                                                600
                                                                                                                                                                                                                                                           1,200                                                                                        30.0%    •          From February, the central bank, State Bank of Vietnam (SVB), has already cut interest
                                                                                400                                                                                                                                                                         800                                                                                         20.0%               rates along with commercial banks in the country. In addition, Vietnam commercial
                                                                                200

                                                                                     0
                                                                                                                                                                                                                                                            400                                                                                         10.0%               banks pledged to offer VND 285 trillion preferential credit package to affected
                                                                                            2018
                                                                                             Jan
                                                                                                     2018
                                                                                                      Feb
                                                                                                              2018
                                                                                                              Mar
                                                                                                                                  2019
                                                                                                                                   Jan
                                                                                                                                           2019
                                                                                                                                            Feb
                                                                                                                                                        2019
                                                                                                                                                        Mar
                                                                                                                                                                         2020
                                                                                                                                                                          Jan
                                                                                                                                                                                  2020
                                                                                                                                                                                   Feb
                                                                                                                                                                                          2020
                                                                                                                                                                                          Mar
                                                                                                                                                                                                                                                              0
                                                                                                                                                                                                                                                                    2018    2018   2018         2019   2019   2019            2020        2020   2020
                                                                                                                                                                                                                                                                                                                                                        0.0%
                                                                                                                                                                                                                                                                                                                                                                            businesses.
                                                                                                                                                                                                                                                                     Jan     Feb   Mar           Jan    Feb   Mar              Jan         Feb   Mar

Source: Vietnam National Administration of Tourism, HVS Research                                                                                                                                                                                                                                                                                                 •          On 10 April, the government approved VND62 trillion financial support package
                        13                                                                                                                                                                                                                                                                                                                                                  for poor people and businesses affected by the Covid-19 pandemic, over
                                                                                                                                                                                                                                                                                                                                                                            three months until June.
HVS.COM   About HVS                                                         About the Authors
          HVS, the world’s leading consulting and services organization
          focused on the hotel, mixed-use, shared ownership, gaming,                             Peggy Lee is an Analyst with HVS
          and leisure industries, celebrated its 40th anniversary this                           Singapore She graduated from
                                                                                                 Singapore Institute of Technology
          year. Established in 1980, the company have performed
                                                                                                 with a Bachelor of Degree in
          more than 60,000 assignments for hotel and real estate                                 Hospitality Business. Since joining,
          owners, operators, and developers worldwide. HVS principals                            she has been engaged in numerous
          are regarded as the leading experts in their respective                                market research, feasibility studies
                                                                                                 and valuations in the Asia Pacific
          regions of the globe. Through a network of more than 50
                                                                                                 region that include Malaysia, Maldives
          offices and more than 300 professionals, HVS provides an                               and Singapore. peggy.lee@hvs.com
          unparalleled range of complementary services for the
          hospitality industry.                                                                  Chariss Kok Xin is a Manager with
          HVS.com                                                                                HVS Singapore. She graduated from
                                                                                                 Glion Institute of Higher Education
                                                                                                 with a Bachelor of Arts in Hospitality
              Superior Results through Unrivalled Hospitality                                    Real Estate Finance and Revenue
                        Intelligence. Everywhere.                                                Management. Since joining, she has
                                                                                                 been engaged in numerous market
                                                                                                 research, feasibility studies and
          HVS ASIA PACIFIC is represented by nine offices in Singapore,                          valuations in the Asia Pacific region
          Bangalore, Bangkok, Beijing, Hong Kong, Mumbai, New Delhi,                             that include Indonesia, Malaysia,
          Shanghai and Shenzhen. HVS publishes a wide range of              Maldives, Papua New Guinea, Philippines, Seychelles and
          leading research reports, articles and surveys, which can be      Singapore. xkok@hvs.com
          downloaded from our online library (HVS.com/Library).
                                                                                                  Hok Yean Chee is the Regional
                                                                                                  President of HVS Asia Pacific. She has
          HVS SINGAPORE has worked on a broad array of projects                                   over 30 years of experience in more
          that include research studies, valuations, feasibility studies,                         than 30 markets across 23 countries
          operator search and management contract negotiation,                                    in Asia Pacific, providing real estate
                                                                                                  investment advisory services for a
          testimony and litigation support services, asset management,                            wide spectrum of property assets.
          and investment advisory for hotels, resorts, serviced                                   Her forte lies in providing investment
          residences, branded residences, golf courses, country clubs,                            advisory on hotels and serviced
          marinas and cruise terminals.                                                           apartments, including brokerage,
                                                                            strategic analyses, operator search, market feasibility
                                                                            studies, valuations and litigation support. hychee@hvs.com

                                                                                                                                           14
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