COVID-19 RESOURCES - UNH Scholars' Repository
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
COVID-19 RESOURCES
Below are selected resources to help stakeholders understand changes to practice and payment
systems in the COVID-19 pandemic. This is a quickly changing environment, so please check
back frequently for new information. Please let us know if this is helpful, and if additional
resources are needed.
These links were last reviewed on June 2, 2020.
State of NH Orders, Guidance, and Resources
Guidance/Resource Details/Abstract Link
Governor’s Declaration of a State of Emergency and Emergency Orders
New Hampshire Emergency Executive Order 2020-04 https://www.governor.nh.gov/n
Orders - 2020 declaring a state of emergency ews-and-media/emergency-
due to COVID-19 and orders-2020
subsequent emergency orders
DHHS COVID19 Resources for DHHS information and https://www.nh.gov/covid19/re
Providers resources for providers sources-guidance/healthcare-
providers.htm
COVID-19 Resources
211 NH Serving as the information and Call 211 or Text GUWHELPS to
referral helpline for any COVID- 41444
19 related questions and
concerns
NH COVID-19 Resources New Hampshire guidance, https://www.nh.gov/covid19/
information, statistics and alerts
NH Public Health Alerts, NH NH DHHS public health alerts https://www.dhhs.nh.gov/dphs
DHHS Division of Public Health regarding COVID-19 distributed /cdcs/alerts/han.htm
by the NH Health Alert Network
NH Telehealth Guidance
Governor Sununu’s Emergency Temporary requirement that all https://www.governor.nh.gov/s
Order #8 – 3/18/20 payers (commercial, RSA 5-B ites/g/files/ehbemt336/files/do
and Medicaid MCO) allow and cuments/emergency-order-
pay for all modes of telehealth, 8.pdf
including audio-only
Governor Sununu’s Emergency Temporary authorization for out https://www.governor.nh.gov/s
Order #15 – 3/23/20 of state medical providers to ites/g/files/ehbemt336/files/do
provide medically necessary cuments/emergency-order-
services and provide services 15.pdf
through telehealth
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 1State of NH Orders, Guidance, and Resources, cont.
Guidance/Resource Details/Abstract Link
NH Telehealth Guidance, cont.
NH Office of Professional OPLC waiver of any provision of https://www.oplc.nh.gov/covid-
Licensure Guidance on a practice act or administrative 19/documents/guidance-on-
Telehealth – rule that limits or places telehealth.pdf
3/19/20 parameters on the provision of https://www.oplc.nh.gov/covid-
telehealth services in conflict 19/index.htm
with Emergency Order #8.
NH Medicaid Telehealth NH DHHS Medicaid Bulletin with https://www.dhhs.nh.gov/ombp/
Informational Bulletin answers to questions around medicaid/documents/telehealth0
telehealth service 40220.pdf
implementation for Medicaid
NH Medicaid COVID-19 Special Notices
NH DHHS Notices Specific to the DHHS and CMS communications https://www.dhhs.nh.gov/omb
Medicaid Program related to waivers, telehealth, p/medicaid/covid19.htm
and other Medicaid
programmatic activities
NH DHHS Administrative DHHS and CMS communications https://www.dhhs.nh.gov/omb
Protocols related to administrative p/medicaid/documents/covid-
protocols for the Medicaid admin-protocols.pdf
program
NH Division for Children, Youth, and Families
Family Wellbeing Guide Supporting Child and Family https://www.dhhs.nh.gov/dcyf/
Wellbeing during the COVID-19 documents/family-wellbeing-
Emergency during-covid-19.pdf
Family Support Warm Line DHHS and Waypoint have Call 1-800-640-6486
partnered together to create https://waypointnh.org/progra
the Family Support Warm Line ms/the-family-support-warm-
which is a no-cost, confidential line
phone support line focused on
promoting family resiliency.
COVID-19 Long Term Care Stabilization Program
Governor Sununu’s Emergency Temporary stabilization funding https://www.governor.nh.gov/s
Order #31 – 04/16/2020 to incentivize front line, direct ites/g/files/ehbemt336/files/do
care workers to remain or rejoin cuments/emergency-order-
this critical workforce during the 31.pdf
COVID-19 Emergency
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 2Telehealth and Privacy: HIPAA and 42CFR Part 2
Guidance/Resource Details/Abstract Link
Telehealth and Privacy
US DHHS Notification on HIPAA Notification of Enforcement https://www.hhs.gov/hipaa/for-
and Telehealth Discretion for Telehealth professionals/special-
Remote Communications During topics/emergency-
the COVID-19 Nationwide Public preparedness/notification-
Health Emergency, waiving enforcement-discretion-
certain HIPAA provisions. We are telehealth/index.html
empowering medical providers to
serve patients wherever they are
during this national public health
emergency. We are especially
concerned about reaching those
most at risk, including older persons
and persons with disabilities. – Roger
Severino, OCR Director.
US DHHS HIPAA and Telehealth FAQs on Telehealth and HIPAA https://www.hhs.gov/sites/defa
FAQs (undated) during the COVID-19 nationwide ult/files/telehealth-faqs-508.pdf
public health emergency
SAMHSA 42 CFR Part 2 Guidance for SUD providers on https://www.samhsa.gov/sites/
Guidance – 3/19/20 42 CFR Part 2 compliance during default/files/covid-19-42-cfr-
emergencies when providing part-2-guidance-03192020.pdf
telehealth services
NH DHHS/BDAS COVID-19 Q&A Guidance for Providers https://www.dhhs.nh.gov/dcbcs
Emergency Guidance #1 including safety, protocols, /bdas/documents/bdas-
Substance Use Disorder confidentiality and procedures guidance-qa.pdf
Treatment Programs
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 3Telehealth Billing and Payment Guidance
Guidance/Resource Details/Abstract Link
Telehealth and Commercial Insurance
New Hampshire Insurance Frequently Asked Questions https://www.nh.gov/insurance/
Department FAQs for about Health Insurance consumers/health-insurance-
consumers (undated) Coverage and the Novel coronavirus-faq.htm
Coronavirus 2019 – question 3
AHIP Summary of Health Summary of what is covered by https://www.ahip.org/health-
Insurance Providers Response various payers. insurance-providers-respond-to-
to Coronavirus coronavirus-covid-19/
Telehealth and Medicare
CMS Fact Sheet on Medicare Medicare Telemedicine https://www.samhsa.gov/sites/
Telemedicine – 3/17/20 Health Care Provider Fact Sheet: default/files/medicare-
Medicare coverage and telemedicine-health-care-fact-
payment of virtual services sheet.pdf
CMS emergency updates re: Find updated guidance on https://www.cms.gov/About-
COVID19 COVID-19 for Medicare CMS/Agency-
providers including billing and Information/Emergency/EPRO/
coding guidance. Current-Emergencies/Current-
Emergencies-page
Center for Connected Health Summary of what is covered by https://www.cchpca.org/resour
Policy, Telehealth Coverage various public and private ces/covid-19-telehealth-
Policies in the Time of COVID-19 payers with the information coverage-
– last updated 3/23/20 that has been released policies?utm_source=Telehealth
+Enthusiasts&utm_campaign=e
9dfb9c33f-
EMAIL_CAMPAIGN_2020_03_2
0_01_02&utm_medium=email&
utm_term=0_ae00b0e89a-
e9dfb9c33f-353229733
CMS Medicare Telemedicine What Medicare providers need https://www.cms.gov/newsroo
Health Care Provider Fact Sheet to know about telehealth, e- m/fact-sheets/medicare-
3/17/20 visits and other options during telemedicine-health-care-
COVID-19 pandemic. provider-fact-sheet
Medicare and COVID-19 COVID-19 information for https://www.medicare.gov/me
Telehealth beneficiaries, including dicare-coronavirus#500
information on telehealth and
related services
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 4Telehealth Billing and Payment Guidance, cont.
Guidance/Resource Details/Abstract Link
Telehealth and Medicare, cont.
Medicare Telehealth Coverage General information for https://www.medicare.gov/cov
beneficiaries regarding erage/telehealth
telehealth services.
RHC and FQHC Guidance During CMS changes to the RHC and https://www.cms.gov/files/doc
COVID-19 Emergency FQHC requirements and ument/se20016.pdf
payments to assure that RHC
and FQHC patients have access
to the services they need during
the pandemic.
Telehealth and Medicaid
New Hampshire Medicaid “This guidance is being issued in https://www.dhhs.nh.gov/omb
Telehealth Fact Sheet during light of the State of Emergency, p/medicaid/documents/telehea
COVID-19 State of Emergency and the Governor’s March 18, lth-covid19.pdf
Declaration – 3/18/20 2020 Emergency Order #8
temporarily expanding ** See also Medicaid
telehealth services during the prescription renewal rules
COVID-19 State of Emergency during COVID-19 state of
Declaration. This expansion and emergency below. 3/24/20
guidance is only in effect for the
duration of the State of
Emergency.”
NH Medicaid Telehealth NH DHHS Medicaid Bulletin with https://www.dhhs.nh.gov/ombp/
Informational Bulletin answers to questions around medicaid/documents/telehealth0
telehealth service 40220.pdf
implementation for Medicaid
Telehealth and Billing/Coding Guidance
AMA COVID19 Coding Guidance Guidance from American https://www.ama-
Medical Association on new assn.org/practice-
COVID19 CPT codes. management/cpt/covid-19-
coding-and-guidance
CMS- Medicare Different providers have https://www.cms.gov/newsroo
different guidance links for m/fact-sheets/medicare-
billing. See generally The telemedicine-health-care-
Medicare Telemedicine Provider provider-fact-sheet
Fact Sheet
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 5Telehealth Billing and Payment Guidance, cont.
Guidance/Resource Details/Abstract Link
Telehealth and Billing/Coding Guidance, cont.
NH Medical Society Guidance COVID-19 Telehealth/ https://files.constantcontact.co
for Telehealth Telemedicine Reimbursement m/ce920c6e201/3fdea67c-
Guide 0b3c-422e-b1c6-
ce3dd8a5dbcd.pdf
Private Carrier Telehealth https://files.constantcontact.co
Coding Guide m/ce920c6e201/ed891561-
b5d4-41ea-81f1-
9349a8052290.pdf
NH Telehealth Guidance
Governor Sununu’s Emergency Temporary requirement that all https://www.governor.nh.gov/s
Order #8 – 3/18/20 payers (commercial, RSA 5-B ites/g/files/ehbemt336/files/do
and Medicaid MCO) allow and cuments/emergency-order-
pay for all modes of telehealth, 8.pdf
including audio-only
Governor Sununu’s Emergency Temporary authorization for out https://www.governor.nh.gov/s
Order #15 – 3/23/20 of state medical providers to ites/g/files/ehbemt336/files/do
provide medically necessary cuments/emergency-order-
services and provide services 15.pdf
through telehealth
NH Office of Professional OPLC waiver of any provision of https://www.oplc.nh.gov/covid-
Licensure Guidance on a practice act or administrative 19/documents/guidance-on-
Telehealth – 3/19/20 rule that limits or places telehealth.pdf
parameters on the provision of https://www.oplc.nh.gov/covid-
telehealth services in conflict 19/index.htm
with Emergency Order #8.
Telehealth and LTC Nursing Homes
Long-term care nursing homes Guidance for nursing homes use https://www.cms.gov/files/doc
telehealth and telemedicine of telehealth and telemedicine ument/covid-19-nursing-home-
tool kit telehealth-toolkit.pdf
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 6Resources for Telehealth Practice
Guidance/Resource Details/Abstract Link
Telepractice Resources for Health Care and Community Providers
Quick Guide to Telepractice Best Provider handout on telehealth https://www.citizenshealthinitia
Practices best practices. tive.org/sites/default/files/medi
a/pdfs/Telepractice%20Quick%
20Guide_0.pdf
Tips for a Successful Virtual Visit Patient/client handout on https://www.citizenshealthinitia
with Your Health Care Provider preparing for a telehealth visit. tive.org/sites/default/files/medi
a/pdfs/Final_Tips%20for%20a%
20Successful%20Virtual%20Visit
.pdf
Tips for Taking an Accurate Patient/client handout on taking https://www.citizenshealthinitia
Blood Pressure at Home accurate blood pressure at tive.org/sites/default/files/medi
home. a/pdfs/Final_Blood_Pressure_at
_Home.pdf
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 7SUD and MAT Resources
Guidance/Resource Details/Abstract Link
COVID-19 SUD-Related Guidance and Opioid Treatment Program Guidance
SAMHSA Guidance related to Considerations for the care and https://www.samhsa.gov/sites/
mental health and SUD treatment of mental and default/files/considerations-
patients– 3/20/20 substance use disorders in the care-treatment-mental-
COVID -19 crisis substance-use-disorders-
covid19.pdf
SAMHSA Guidance related to Considerations for outpatient https://www.samhsa.gov/sites/
outpatient treatment settings mental health and SUD default/files/considerations-
(undated) treatment settings outpatient-mental-substance-
use-disorder-treatment-
settings.pdf
National Institute on Drug COVID-19: Potential https://www.drugabuse.gov/ab
Abuse Blog Post – updated Implications for Individuals with out-nida/noras-
4/6/20 Substance Use Disorders blog/2020/03/covid-19-
potential-implications-
individuals-substance-use-
disorders
Addiction Technology Transfer Resources for treatment Online Support Groups
Centers Cooperative list of providers and peer support
online and telephone support specialists looking for online Online and Telephone Support
groups and telephone support. Both 12 Groups
Step and none 12 Step-based
online support groups are
identified. This is not an
exhaustive list but the links are
active. NONE of these sites are
associated with specific
treatment/recovery centers and
do not require individuals to
register first to access online
group support services.
SAMHSA Opioid Treatment SAMHSA: Care and Treatment https://www.samhsa.gov/sites/
Program Guidance – 3/20/20 of mental health and SUD default/files/considerations-
patients during crisis care-treatment-mental-
substance-use-disorders-
covid19.pdf
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 8SUD and MAT Resources, cont.
Guidance/Resource Details/Abstract Link
COVID-19 SUD-Related Guidance and Opioid Treatment Program Guidance, cont.
NH DHHS/BDAS COVID-19 Q&A Guidance for Providers https://www.dhhs.nh.gov/dcbcs
Emergency Guidance #1 including safety, protocols, /bdas/documents/bdas-
Substance Use Disorder confidentiality and procedures guidance-qa.pdf
Treatment Programs
Telehealth and MAT
US Dept of Justice Diversion During the US HHS designation https://www.deadiversion.usdo
Control Division COVID-19 of a public health emergency, j.gov/coronavirus.html
information page (undated) DEA-registered practitioners in
all areas of the United States
may issue prescriptions for all
schedule II-V controlled
substances to patients for
whom they have not conducted
an in-person medical evaluation
if certain conditions are met.
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 9Client/Patient Non-Medical Assistance Resources
Guidance/Resource Details/Abstract Link
Housing
CDC Guidance for homeless Guidance re COVID19 for https://www.cdc.gov/coronavir
service providers (undated) Housing and Homeless Shelter us/2019-
Service Providers ncov/community/homeless-
shelters/plan-prepare-
respond.html
Governor Sununu’s Emergency Prohibiting termination of utility https://www.governor.nh.gov/s
Order #3 – 3/17/20 services ites/g/files/ehbemt336/files/do
cuments/emergency-order-
3.pdf
Governor Sununu’s Emergency Prohibiting eviction proceedings https://www.governor.nh.gov/s
Order #4 – 3/17/20 ites/g/files/ehbemt336/files/do
cuments/emergency-order-
4.pdf
NH Legal Assistance/Legal Support for individuals https://nhlegalaid.org/about/le
Action and Referral Center experiencing housing eviction gal-advice-and-referral-center
(LARC) Phone Number: 800-639-5290
(9 AM - 1 PM, M-F)
Unemployment
Governor Sununu’s Executive Allowing immediate access to https://www.governor.nh.gov/s
Order #5 – 3/17/20 unemployment benefits for ites/g/files/ehbemt336/files/do
individuals whose work has cuments/emergency-order-
been terminated or suspended 5.pdf
due to COVID-19 emergency.
NH Department of Employment “Due to COVID-19, all claims https://www.nhes.nh.gov/
Security – help with and questions should be
unemployment directed to nhes.nh.gov or call
the Unemployment Assistance
Hotline at 603-271-7700.”
Volunteer Health Care workers NH Responds has been https://www.nhresponds.org/
activated (program through the
ESU) to encourage retired
medical and allied health
professionals to volunteer if
needed.
US DOL: Federal Family Medical Expanding access to FMLA and https://www.dol.gov/agencies/
Leave Act and sick leave policies sick leave during pandemic. whd/fmla/pandemic
during COVID-19
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 10Client/Patient Non-Medical Assistance Resources, cont.
Guidance/Resource Details/Abstract Link
Benefit Programs
Temporary Eligibility for NH Highlighting key program and https://www.dhhs.nh.gov/dfa/c
Programs eligibility changes for benefits ovid19-changes.htm
available to NH
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 11Long-term Care and Aging Resources
Guidance/Resource Details/Abstract Link
Guidance from Selected Federal Agencies & National Associations
Administration on Community Provides information for older https://acl.gov/COVID-19
Living adults and adults with
disabilities and Information for
the Aging and Disability
Networks (Older Americans Act
Disaster Relief; Senior Nutrition
Program; State Long-Term Care
Ombudsman Program; Other
Older Americans Act
Programs). ACL has a link to a
document providing guidance to
recipients of ACL funding.
Council of Non-profits Resources for nonprofits to https://www.councilofnonprofit
prepare and respond s.org/nonprofits-and-
coronavirus-covid-19
Hospital Elder Life Program HELP is a comprehensive https://www.hospitalelderlifepr
(HELP) patient-care program for older ogram.org/for-
people in the hospital. This clinicians/covid19-resources
specific resource is for providers
to related to the intersection of
COVID-19 and delirium.
The John A. Harford Foundation COVID-19 Resources for Older https://www.johnahartford.org
Adults, Family Caregivers and /dissemination-
Health Care Providers center/view/coronavirus-
disease-covid-19-resources-for-
older-adults-family-caregivers-
and-health-care-providers
Local and Regional Resources
Tri-State Learning Collaborative A compilation of information, https://agefriendly.community/
on Aging Information and best practices, resources and covid-19_resources/
Resources tools for older adults, aging
service providers, aging in place
communities, and other
networks.
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 12Long-term Care and Aging Resources, cont.
Guidance/Resource Details/Abstract Link
Local and Regional Resources, cont.
NH Center for Nonprofits Resources for non-profits to https://www.nhnonprofits.org/
navigate the implications of the page/coronavirus-covid-19-
COVID-19 pandemic. resources-nonprofits
One-on-one help is available.
Your organization does not
need to be a NH Center for
Nonprofit member to receive
one-on-one help! Visit the link
to complete the brief form to be
linked with an expert.
COVID-19 Guidance for Home Provides guidance and updates https://www.dhhs.nh.gov/dcbcs
and Community Based Care from the Division of Community /covid-guidance.htm
Based Supports and Services
LTC Nursing Home Resources
Long-term care nursing homes Guidance for nursing homes use https://www.cms.gov/files/doc
telehealth and telemedicine of telehealth and telemedicine ument/covid-19-nursing-home-
tool kit telehealth-toolkit.pdf
National Consumer Voice Filled with information and https://theconsumervoice.org/u
resources to support and inform ploads/files/general/covid-19-
Ombudsman programs across consumer-fact-sheet.pdf
the country, NORC has created
a fact sheet for residents and
families regarding COVID-19.
Justice in Aging: Fighting Senior Resources and advocacy actions https://www.justiceinaging.org/
Poverty Through Law supporting older adults’ covid-19-resources-for-
financial security and safety advocates/
COVID-19 Long Term Care Stabilization Program
COVID-19 Long Term Care Program to provide temporary https://www.nhes.nh.gov/servic
Stabilization Program stabilization funding to es/employers/longtermcare.ht
incentivize front line, direct care m
workers to remain or rejoin this
critical workforce during the
COVID-19 Emergency
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 13COVID Data Resources
Guidance/Resource Details/Abstract Link
International, National and New Hampshire Specific COVID Data Resources
IHPP COVID Data Page IHPP has culminated a list of https://chhs.unh.edu/institute-
international, national and New health-policy-practice/covid-19-
Hampshire specific resources data
COVID Resource Guide, IHPP. Reviewed June 19, 2020. 14You can also read
