Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud

Page created by Joyce Sandoval
 
CONTINUE READING
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Delivering a Thriving
Tomorrow, Today
Talent Agility in the
Media & Entertainment Industry
A Guide for HR Professionals

                                 Copyright © 2018, Oracle and/or its affiliates. All rights reserved.
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, timing and pricing of any
features or functionality described for Oracle’s products may change and remains at the
sole discretion of Oracle Corporation.

                                                              Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   2
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
“ By 2020, 30% of global midmarket
  and large enterprises will have
  invested in a cloud-deployed
  human capital management suite
  for administrative HR and talent
  management. However, they will
  still need to source 20% to 30% of
  their HCM requirements via point
  solutions
                  ”
   “Magic Quadrant for Cloud HCM Suites for Midmarket and
  Large Enterprises.’’
  – Gartner -15th August 2018

 M&E is at the forefront of this
 transformation to the Cloud

                                                            Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   3
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Business Is Changing

   Your Role Is Changing

and There’s a War for Talent

Can You Win?
                           Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   4
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Changing Business

• Key industry disruptions
• Power to the consumer
• Rise of convergence
• The battle for content
• Innovate or die

                             Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   5
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Changing Business
POWER TO THE                RISE OF                      THE BATTLE FOR                           INNOVATE
CUSTOMER                    CONVERGENCE                  CONTENT                                  OR DIE
• Shift from Content-       • Supercompetitors at        • Massive increase in                    • Hyper-growth of VR-
  centric model to            scale with direct to         original content                         content & gaming and
  customer-centric models     consumer monetisation        investment                               Over-the-top TV
• Self-Service experience   • Traditional profits are    • Escalation of content                  • Emerging technologies
  is preferred                slowing down and             rights for live sport                    – AI, IoT, Voice
• Hyper-connected             traditional brands           and drama                                command, blockchain
  consumers particularly      eroding                    • Protection of                            are transforming the
  mobile                    • Rise of horizontal and       content is key                           experience
• Increased churn &           vertical convergence and   • War of                                 • Partnering increasingly
  fragmented audience         mergers                      talent – studios,                        important for M&E
                            • Physical & digital still     eGaming, VR content                      companies
• Explosion of direct to
  customer subscription       co-exist in books and                                               • Business model
  models                      newspapers                                                            innovation

                                                                             Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   6
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Your World of Work Is Changing

     Changing          Changing              Changing
     Business         Organization           Workforce

                                     Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   7
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Changing Organization
NEW STRUCTURES
Flatter organization. Network of teams.
“Gig economy.”

NEW LEADERSHIP
Digitally savvy. Forward-looking. Human.
Collaborative. Authentic.

NEW FOCUS
Employer brand. Customer engagement.
                                           40%
                                           the total workforce will be contingent
                                           workers in 2020.

                                           Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   8
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Are M&E Organizations Ready to Embrace Changes?
M&E businesses are adjusting their people strategy in response to current
industry trends
        Digitization                                                          Global Expansion

                                                                                          62% ranked global expansion
                                                                                          as a top revenue driver
                                               85% ranked digitalization as
                                               a top revenue driver
                                                                                          38% of these respondents think
                                                                                          they are effectively responding
                                               73% out of these respondents               to global expansion
                                               think they are effectively
                                               responding to digitalization

Source: EY 2017 Media and Entertainment People Strategy Survey Report

                                                                                        Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   9
Delivering a Thriving Tomorrow, Today - Talent Agility in the Media & Entertainment Industry A Guide for HR Professionals - Oracle Cloud
Did you know?
In a bid 35% higher than their original offer in July 2018,
The Walt Disney Company and 21st Century Fox agreed
to a staggering $71.3 billion purchase plan that gives
Disney access to the largest back catalog in the history
of media paving the way to greatly accelerate their global
direct-to-consumer strategy. All eyes are also on the ability
for Disney to make this marriage work and deliver $2Billion
in cost savings

Key HR implication
The pressure is on to integrate and consolidate the
businesses rapidly to deliver savings across the board and
fund the direct-to-customer global expansion requiring a
new organization and structure                                  ‘’I've tried to manage this company … in a way
                                                                that enables us to not only survive but to thrive
                                                                in a world that doesn't look anything like the
                                                                world that existed just a few years ago Bob Iger
                                                                Hollywood Reporter – 20th Sep 2018

                                                                                Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   10
Changing Workforce

Who
Global. Mobile. Diverse. Digital Natives.

Why
Purpose. Meaning. Work / Life Integration.
Collaboration. Reactivity. Continuous
Learning.

How
Flexibility. Mobility. Social Connection.
                                             75%
                                             of total workforce
                                             in 2025 will be millennials.
                                             Source: Governance Studies,
                                             The Brookings Institution

                                             Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   11
There is a Gap Between the Digital Experience that M&E
Employees Expect and What M&E Companies
Provide Today
‘’It seems M&E employees are not                                                 On a scale of 1-5, to what extent is the application of digital tools meeting
                                                                                 employee digital experience expectations at your company in the areas below?
experiencing the benefits of that digital
advancement. Out of three employee
digital experience areas, survey                                                        Employee administrative processes
                                                                                 (e.g., onboarding, benefits management,     9%                    45%                         9%              27%               9%
respondents felt that their rm was                                                   performance management, meeting
                                                                                                       room reservations)
meeting expectations only in one area                                          Employee engagement (e.g., collaboration
                                                                                                                               18%                              55%                                     27%
                                                                                        communication, crowdsourcing)
— employee administration processes.
In the other two areas, employee                                                    Work execution (e.g., digital workflow
                                                                                                                             9%    9%                       45%                                    36%
                                                                                               tools / enablers, mobility)
engagement and work execution, more                                            Digital work experience that meets the same
than 80% of respondents indicated                                       standards, criteria and expectations of employees’
                                                                                             digital personal-life experience 9%          27%                                       55%                           9%
that their employee digital experience                                        (e.g., multi-device continuity, communication
                                                                                                                                         20                40                                   80
                                                                          style and speed, recommended content based on 0                                                      60                                100
did not meet or only partially met                                                                  behavior and preference)
                                                                                                                             Exceeding        Meeting         Partly meeting
expectations.’’                                                                                                                                                                      Not meeting         No digital tools

Source: EY 2017 Media and Entertainment People Strategy Survey Report

                                                                                                                                          Copyright © 2018, Oracle and/or its affiliates. All rights reserved.          12
On-line
                                          Training
                    ASSESSMENT

ENGAGE                                                                                                   In-store
                     Onboarding
                                                                                   Customer Focus
         PERSONAL
                                                                                                                 LEARN
              CONTEXTUAL
                                                     VISIBILITY
                         Data Driven

                                                                          Collaborate
               PROJECT                 Goals & Rewards

                                                                  Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   13
The Battle for Talent Case Study : The LA Basin
Employment in the entertainment industry in the Los Angeles Basin grew 19.6                                               Entertainment Industry
percent from 2006 to 2016, outpacing 4 percent growth across all industries in                                       Change in Payroll Employment from 2006:
the area over the 10-year period.                                                                                                               19.6%
The growth includes both new agencies as well existing talent and management
                                                                                                             Motion Picture and               Broadcasting                  Performing Arts and
firms that have added new departments devoted to e-sports, YouTube and other                                  Sound Recording               (except internet)                Spectator Sports
social media platforms that have facilitated the growth of social media stars.                                    14.7%                          11.5%                            11.5%

Overall, employees in entertainment earned, on average, $113,720 annually.                                                                Television and Radio                Performing Arts
                                                                                                                                              Broadcasting                      Companies
These earnings are more than double the regional average across all industries,                                                                   30.8%                            8.5%
$59,890 annually. Wage growth has been fastest in the spectator sports, 63%                                                                 Cable and Other
                                                                                                                                                                              Spectator Sports
growth, and cable and other subscription programming industries, 40 percent                                                                   Subscription
                                                                                                                                             Programming                           -8.2%
growth, between 2006 and 2016. Independent artists / writers /Performers + 7%                                                                   -21.1%

over the period.                                                                                                                                                           Promoters / Agents /
                                                                                                                                                                               Managers

             2x                                      4x                                 18.7%                                                                                   164.6%

     Jobs in Entertainment                  Jobs in Entertainment                         Of national                                                                      Independent Artists /
        earn more than                   grew four times as fast as the             entertainment jobs are                                                                 Writers / Performers
   double the regional average                 regional economy                           in LA basin                                                                              5.8%

Source: Centre for a Competitive Workforce –
ENTERTAINMENT AND THE RISE OF DIGITAL MEDIA IN THE LOS ANGELES BASIN FULL REPORT Feb 2018

                                                                                                                            Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   14
Winning the Talent War In Media and Entertainment

IDENTIFY, ATTRACT & HIRE THE           OPTIMIZE EMPLOYEE                           MAXIMISE EMPLOYEE
        BEST TALENT                 ONBOARDING AND TRAINING                          PERFORMANCE

• Leverage social media           • Deliver a mobile learning           • Invest in personal development
                                    experience
• Match candidates to job                                               • Align incentives with
  requirements better             • Use employee social collaboration     performance
• Hire quality employees faster   • Personalize learning programs       • Reduce risk through
                                                                          succession planning

                                                                          Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   15
M&E Companies are Shifting Focusing on Their
Employees and Talent
‘’While M&E companies have since made                                                  Please select areas where your company plans to
                                                                                       invest in HR Automation in the next three years
strides in digital experiences for their
                                                                                   Employee self-service                                                       70%
external consumers, it is now time for                                                       Onboarding                                                60%
these organizations to shift their focus                                Employee information and records                          30%
inward to improve the same experiences                                     Performance appraisal process                          30%
for their internal customers’’                                                      Time and attendance                           30%
                                                                                            Off boarding                          30%
                                                                                           Track training                         30%
                                                                                   Compliance reporting                           30%
                                                                                               Recruiting                  20%
                                                                                          Leave requests                   20%
                                                                                  Benefits administration                  20%
                                                                                                  Payroll          10%
Source: EY 2017 Media and Entertainment People Strategy Survey Report                                       0         20           40            60            80

                                                                                                        Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   16
Candidates Expect a
Digital Recruiting Experience
75%
of the Global workforce will be a Millennial           Recruiting Millennials
by 2025

80%
of talent leaders agree that employer brand        Leveraging The Brand
has a significant impact on their ability to
hire great talent

78%
of Millennial job hunters used mobile
devices to find jobs in 2016                   Using Technology
10%
of Fortune 500 company career sites
support a mobile apply solution

                                                                                Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   17
M&E Companies Need
Personalized Learning on
Mobile Devices
• Millennials will turn to their smartphone to
  find just-in-time answers to unexpected
  problems. Information and learning is being          Better Employee Training
  accessed much differently today than in years
  past.

• With 10,000 Baby Boomers retiring every
  day and a devastating lack of professional
  development for the generation who will         Leadership Development
  replace the retiring leaders, it's no
  surprise that 89 percent of executives
  rate the need to strengthen, reengineer,
  and improve organizational leadership
  as an important priority.

                                                                              Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   18
Reimagining The Role of HR

                               FROM                    TO
                         Employees        Customers

                         Usability      Productivity

                   Cost Centers       Value Generators

                   Actionable        Impactful

       Centers Of Excellence      Expertise Networks

                                                            Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   19
Talent Agility
            Is The Key To Your Success.
Only companies that recruit, engage and retain the
 best talent will win the talent war and thrive in a
           constantly-changing industry.

                                    Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   20
Pearson
Pearson Transforms Global Recruitment Across
65 Countries, Improves Analysis, and Reduces
Costs with Standardized Cloud Service

Standardized            Reduced
global recruitment      costs while
process                 attracting the best
                        candidates             CUSTOMER PERSPECTIVE
                                               We have a global strategy to standardize on Oracle’s
                                               platform, to avoid multiple integration points between
                                               products. Oracle Recruiting Cloud Service is compatible
Grew                                           with different countries’ legal requirements, and with
and developed existing talent base by          Oracle’s commitment to further development, it’s a
recruiting internally where possible           perfect match for our needs.
                                               Caroline Smith, Senior Vice President, Human Resources
                                               Operations, Pearson plc

                                                                      Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   21
Tata Sky
Enables Fast Deployment with a Flexible
Oracle HCM Cloud

Gained             Improved
single system of   User experience
record

                                          CUSTOMER PERSPECTIVE
                                          Oracle Human Capital Management Cloud had
Reduced                                   the flexibility to map to our existing processes
TCO                                       in a very fast implementation.
                                          Sudhir C, General Manager, IT, Tata Sky Ltd.

                                                              Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   22
Ster-kinekor
Ster-Kinekor Theatres Slashes Recruitment
Costs with Oracle HCM Cloud

                        Reduced Cinema
Eliminated              staff turnover from
Recruitment             54% to
spending on
agencies by 100%        12.5%                 CUSTOMER PERSPECTIVE
                                              The savings from Oracle Talent Acquisition Cloud
                                              were immediate, cutting outsourced agency costs
Raised                                        by 100%, streamlining approvals, and generating
employee satisfaction by making all job       various status reports daily. It is a huge return on
positions instantly available                 investment.
                                              Wesley Johnson, Head of Talent Acquisition,
                                              Ster-Kinekor Theatres

                                                                     Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   23
As an HR Leader,
  You are Uniquely
 Positioned to Drive
Your Transformation.

    TODAY.
                       Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   24
Why Partner With Oracle
Simply powerful

         The Power to                   The Power to                                         The Power to
         ENRICH                      ADVANCE                                                THRIVE
    Meaningful engagement             Business agility                         Continuous innovation

•   Simply personal           •   Simply adaptable                   •   Simply intelligent
•   People experience         •   Organizational agility             •   Machine learning
•   Work life integration     •   Flexible business processes        •   Predictive analytics
•   Workforce collaboration   •   Workforce modeling                 •   Connected enterprise

                                                                Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   25
Companies Who Have Partnered with Oracle are
Reaping Benefits
Operational Excellence Related Benefits                 Improved Training Process         Customer Perspective
80%
                                                        Reduced Compliance Costs
                                                                                          “Payroll runs have been drastically improved in addition to
       70% 68%                                          Reduced Payroll Processing Time

                    50% 48%                             Reduced Benefit Administration    incorporating process improvements, flows, etc. We now run
                            44%                         Expense
                                       32%              Reduced Maintenance Cost          payroll in 4 hours vs. 4 days. These are great improvements”
                                                        Of Legacy HCM Systems
                                             10%        Reduced Time to Hire
                                                        Improved Performance
                Customer Evidence                       Management
        First-Year Average % Improvement                Reduced Compensation Costs

      Figure 1 depicts % improvements in Operational Excellence achieved
                            over the first 12 months

         HR Modernization, Integrated Workforce Insight and
                      Agility Related Benefits
                                                                                          Customer Perspective
  79%                                              Improved Reporting Productivity
                                                                                          “We have seen a 30% reduction in effort. 30% of the IT
                                                   Increased Staff Productivity
                                                                                          workforce has now been reallocated to focus on new value
              34%
                       15%       11%               Improved Workforce Engagement
                                                                                          creation and innovation activities, rather than maintenance
         Customer Evidence
                                                   Increased % of Right Hires             and support”
 First-Year Average % Improvement
         Figure 2 depicts % improvements in Financial Modernization,
        Integrated Business Insight and Agility over the first 12 months

                                                                                                                 Source: Oracle Value Realization HCM Cloud Benchmark Report – September 2018

                                                                                                                                  Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   26
Oracle HCM Cloud: Simply Powerful
  Intelligent                       Personal                              Adaptable                                       Complete

 Recommend roles                  Personalize profile                 Flexible processes                                       Easy to own
  Suggest learning                Adaptive learning                Configurable org chart                                      Increase ROI
 Predict flight risk              Personal interests              Agile workforce modeling                                      Lower TCO

    50%
  Cost reduction with
                          34%                           40%                       312                                           60%
                        Reduction in average           Reduction in           Hours saved annually                            Boost in employee
  Oracle HCM Cloud         cost per hire           recruiters workloads       (Oracle Payroll Cloud)                            engagement

                                                                                         Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   27
Oracle HCM Offering

                      Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   28
Magic Quadrant for Cloud HCM Suites for Midmarket and
Large Enterprises 2018
                      ORACLE IS A LEADER
                      Link to full report HERE

                        ‘’Gartner estimates that more than 2,400 customers have purchased Oracle’s Global
                        HR module as of May 2018 (with more than 1,700 estimated to be live). The product
                        is well-suited to multinational organizations that desire a global SOR for core HR and
                        talent processes. Oracle is a Leader in this Magic Quadrant’’
                        Gartner – 15 August 2018

                      Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises, 2018 15 August 2018

                      Analysts: Melanie Lougee, Ranadip Chandra, Ron Hanscome, Helen Poitevin, Chris Pang, Jeff Freyermuth,
                      Sam Grinter, John Kostoulas, Jason Cerrato

                      This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated
                      in the context of the entire document. The Gartner document is available upon request from Oracle.
                      Gartner does not endorse any vendor, product or service depicted in its research publications, and does
                      not advise technology users to select only those vendors with the highest ratings or other designation.
                      Gartner research publications consist of the opinions of Gartner's research organization and should not be
                      construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to
                      this research, including any warranties of merchantability or fitness for a particular purpose.

                                                                          Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   29
Oracle in M&E
      Develop / Invest / Acquire                    Solution-Driven Strategy
                                     Our industry solution focus across product strategy, GTM,
                                     professional services, and partners with solutions spanning across
                                     key capabilities in M&E in Customer Experience, ERP, HCM, SCM,
                                     Media Archiving and storage, emerging technologies such as AI,
                                     IoT, Blockchain and the most complete PaaS and IaaS offering.

  Industry Leadership & Engagement              Industry Analysts Recognition

                                                                      Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   30
3 Fundamental Questions
to Ask Yourself

1. As an HR leader, can I win the
   talent war?
2. Is my HR platform powerful enough
   to enable my business
   transformation?
3. Am I prepared for the next wave
   of business disruption?

                                       Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   31
Copyright © 2018, Oracle and/or its affiliates. All rights reserved.   32
You can also read