Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU

 
Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Delivering Capital Ambition
Cardiff Council Corporate Plan 2021-24

Mae’r ddogfen hon ar gael yn Gymraeg hefyd /   WORKING FOR CARDIFF,
This document is also available in Welsh       WORKING FOR YOU
Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Leader’s Foreword

In January 2020, Capital Ambition, my Administration’s five-year policy programme for the city, was
refreshed, with a number of bold political priorities reaffirmed, continuing the ambition of creating a greener,
fairer and stronger capital city that plays a leading role in creating a better future for Wales.

Delivering new schools, continuing one of the UK’s most ambitious Council house-building programmes,
leading a low-carbon transition across the city, as well as supporting the creation of new jobs and prosperity
through major projects, are just some of the commitments identified in Capital Ambition. Each supports
the Council’s ambition to reduce the large and growing inequalities between communities, and ensures all
citizens are able to contribute to, and benefit from, the city’s success.

Whilst the Council is accustomed to delivering in the face of adversity – having faced over a decade of UK
Government austerity measures – the challenge of responding to a global pandemic has been unrivalled.
Our ability to come together – working with common purpose and shared values – has seen Cardiff at its best
during what has been an incredibly challenging time. Amazing things have been achieved. A stadium was
transformed into a hospital, tens of thousands of food parcels were delivered to school children and our city’s
most vulnerable residents, and hotels have been repurposed so that nobody need sleep on our city’s streets.
Approximately £100 million in grant support has been allocated to roughly 10,000 local businesses over the
course of the pandemic and the Council has been instrumental in establishing and supporting the Test, Trace,
Protect (TTP) service, which helps to trace and control the spread of the virus.

This was made possible thanks to the extraordinary response of Council staff – and other public service
colleagues – in responding to the crisis. This period has demonstrated the commitment, resilience and
adaptability of our staff who have rapidly adjusted to new ways of working, taken on new roles via short-
term redeployment and regularly gone over and above the call of duty. The unwavering support of fellow
Councillors, trade union partners and those in the third sector has also been crucial to the city’s success in
managing the pandemic.

The Council will continue work to prevent the further spread of the virus, building on the firm foundations
laid with the TTP service. The Council is working closely with our health service colleagues to deliver a mass
vaccination programme for Cardiff; the more effectively that this can be done, the more lives can be saved,
and the quicker that Cardiff can begin to recover fully from the impact of Covid-19.

Whilst we are still very much in the midst of a public health crisis, we recognise also that there are long-term
challenges which will need to be addressed, and the Council is already planning for recovery. We know that
Covid-19 has brought significant economic hardship to bear on people and communities, particularly the
poorest and most vulnerable in society. The disruption to children’s education, the impact of social isolation
on mental health and the reduction in physical activity as a result of lockdown will have adversely impacted
many lives. This Corporate Plan sets out how we will respond to all of these issues.

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
In planning for recovery, we have already established an Economic Recovery Taskforce to ensure that Cardiff
will not just ‘bounce-back’ but ‘bounce-forward’, as an exemplary post-Covid-19 model for a city, attractive
to new investment and talent. This includes continuing to actively support residents who are seeking work
or looking to upskill. We are also progressing work within Education to mitigate the impact of the Covid-19
crisis on pupils. This includes supporting schools to adjust to new pupil assessments, as well as ensuring that
all children and young people are presented with the same opportunities to engage with remote learning.
So far over 20,000 digital devices have been delivered to schools to assist those pupils who are digitally
disadvantaged.

We are currently at an extraordinary moment of challenge but also opportunity, to deliver on our long-
standing ambitions but to also re-think Cardiff’s future as a resilient, inclusive and innovative city. With the
right agenda, partners and commitment, I am confident that we can emerge even stronger post-Covid-19,
and deliver a better future for our citizens, our businesses, for the Capital Region and for Wales.

Cllr Huw Thomas
Leader of Cardiff Council

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Leader’s Foreword                                    Page 1

Capital Ambition: Recovery and Renewal               Page 4

Cardiff in 2021                                      Page 5

Well-being Objectives
1.Cardiff is a great place to grow up                Page 9

2. Cardiff is a great place to grow older            Page 20

3. Supporting people out of poverty                  Page 26

4. Safe, confident and empowered communities         Page 32

5. A capital city that works for Wales               Page 42

6. Cardiff grows in a resilient way                  Page 49

7. Modernising and integrating our public services   Page 59

8. Managing the Covid-19 pandemic                    Page 66

Appendix                                             Page 69
Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Capital Ambition: Recovery and Renewal
The ‘Restart, Recover, Renew¹’ framework, approved by            This Corporate Plan sets out the medium-term response to
Cabinet in June 2020, sets out the Council’s approach for the    the following recovery priorities:
safe restart of services alongside the medium- and longer-
                                                                 1) Leading the city’s economic recovery, doing all we
term priorities for recovery and renewal.
                                                                    can to support businesses and workers and delivering our
The Restart component of the Council’s Covid Response               ambitious capital investment programme, including major
Framework established planning principles to inform the             regeneration projects in Cardiff Bay and the city centre;
safe resumption of ‘business as usual’ activities in the event      our school investment programme; and our commitment
of a Council service being adapted or suspended to contain          to build 2,000 new Council homes.
the spread of the virus. This disciplined and co-ordinated
                                                                 2) Supporting the people who have been hit hardest by
corporate process for reopening services, consistent with
                                                                    the pandemic – particularly those in our most deprived
legislation and the latest Public Health Wales advice, applied
                                                                    communities – and the services upon which they rely,
in the release from earlier lockdowns, will once again be
                                                                    including care for vulnerable children and older people;
adopted by the Council as social distancing restrictions are
                                                                    people suffering poor mental health; and those who are
gradually lifted over the coming months.
                                                                    homeless and rough sleeping.
Recovery priorities for the year ahead are established within
                                                                 3) Rebuilding the services that have been closed or
this Corporate Plan. These recovery priorities have been
                                                                    severely restricted by the pandemic, including our major
identified through a cross-Cabinet portfolio and department
                                                                    events programme; cultural and tourist venues; leisure
exercise on recovery planning, clearly setting out how
                                                                    centres; and public transport.
Covid-19 has changed the operating environment for
services, and what needs to be done, by when and by whom         4) Continuing to modernise our services, building on
over the course of 2021/22 in order to restart and recover          the transformational use of technology throughout the
Council and partner services.                                       pandemic.

A programme of ‘city renewal’ which sets out a Cardiff           5) Delivering our One Planet Cardiff strategy, delivering
response to the significant longer-term shifts in the way in        a green recovery for Cardiff, including investments in
which people live, work and travel as a consequence of the          cycling, walking and public transport; a new heat network
pandemic will be published in May 2021.                             in Cardiff Bay; increased renewables on Council assets; and
                                                                    a programme of increased tree planting.

 ¹Restart, Recover, Renew: Next Steps for Cardiff during the COVID-19 Crisis
 www.cardiff.moderngov.co.uk/documents/s38698/Cabinet%2011%20June%202020%20Restart%20recovery%20renew.pdf

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Cardiff in 2021

An ongoing health crisis
The Covid-19 pandemic has had a major impact on every               In response to the pandemic, the Council has undergone
aspect of city life and public services. The scale of this health   a significant period of change and innovation, with new
crisis is unprecedented in our times, placing demands on            technologies introduced, new service models developed and
the city’s health and social care staff and key workers, and        new ways of working implemented, including the distribution
tragically the loss of life has affected many families across the   of almost 1,500 devices to enable staff to work agilely.
city.
                                                                    On 22nd February 2021, the cumulative number of Covid-19
                                                                    cases in Cardiff reached 25,007.

                         Cumulative Number of Covid-19 Cases in Cardiff (as of 9am 22nd February 2021)

                                                                            Source: Public Health Wales

Compared with other Welsh Local Authorities, Cardiff’s              population density. When compared to Core Cities across
relatively high position in the cumulative number of cases          the UK, Cardiff’s cumulative number of Covid-19 cases per
per 100,000 population can be attributed, at least in part,         100,000 population is mid-ranging.
to Cardiff’s position as an urban local authority and its

Cumulative Number of Covid-19 Cases per 100,000 Population by           Cumulative Number of Covid-19 Cases per 100,000 Population
Welsh Local Authority (as reported at 9am on 22nd February 2021)        by UK Core Cities (as reported at 9am on 23rd February 2021)

Source: Public Health Wales                                                                    Source: UK Government

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
In response to both the initial lockdown in March 2020 and the      What is also clear is that managing the spread of the virus
‘fire-break’ lockdown in October 2020, alongside the ‘alert level   is anticipated to bring further challenges. The disruption to
4’ restrictions from December 2020, the Council transitioned        children’s education, the impact of social isolation on mental
to an essential services model; this meant that a range of          health and the reduction in physical activity as a result of
services were either adapted, suspended, or, in some instances,     lockdown will have adversely impacted many lives. Additionally,
established for the first time. Where and when necessary, the       delays in planned operations and appointments, and therefore
Council has worked to restart or repurpose Council services to      diagnosis and treatments, will bring its own unique issues,
function effectively, sustainably and safely, aligning with UK/     with subsequent demand pressures on local authority services.
Welsh Government and public health guidance.                        These are just some of the implications of Covid-19. Many of
                                                                    the Council’s services will come under increasing pressure over
Moving forward, the Council will continue work to prevent the
                                                                    the coming months, and with others, there will be new and
further spread of the virus, building on the firm foundations
                                                                    emerging challenges which will require a Council response.
laid with the Test, Trace, Protect service, to support the most
vulnerable, and to drive forward economic recovery. The
Council will also work closely with our health service colleagues
to deliver a mass vaccination programme for Cardiff.

A deepening economic crisis
In parallel with the Covid-19 public health crisis, the UK is now   leisure and retail – are those that employ large proportions
facing an unprecedented economic crisis. The UK economy             of young people. The economic crisis can also be anticipated
is facing the biggest contraction in three centuries, with the      to hit the poorest areas of Cardiff hardest, entrenching
Office for Budget Responsibility projecting that unemployment       deprivation and increasing the gap in outcomes between
will be over 50% higher in Cardiff for at least two years.          communities in the city. Data from the Office for National
                                                                    Statistics reveals a clear rise in people claiming unemployment
The economic impact of lockdown has led to young people
                                                                    benefits across all age groups since March 2020 and the onset
and those in insecure work being at the greatest risk of
                                                                    of the pandemic.
unemployment, since the most affected sectors – hospitality,

                           Claimant Count Rate in Cardiff by Age Group, January 2020 to January 2021

The Council has done all it can to support local businesses, and    a protracted economic decline. This includes mobilising
this will continue to form a key part of the recovery strategy      a council-wide Economic Recovery Taskforce, to create
as we move forward. The Council will continue to strike the         opportunities and provide a tailored package of interventions
important balance of protecting public health while preventing      for impacted businesses and employees.

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Widening inequalities
The gap between rich and the poor in the city is too wide. For        Across Wales, Covid-19 has hit more deprived communities
example, unemployment rates in Ely and Adamsdown are                  hard, in terms of direct health outcomes and through bringing
around five times higher than those in Lisvane. Differences in        further economic hardship to bear, particularly on the poorest
health outcomes are even more pronounced, with a healthy              and most vulnerable in society. From September 2019 to
life expectancy gap of between 22 and 24 years between the            September 2020, Universal Credit applications increased by
most and least deprived communities, and premature death              113% in Cardiff, unemployment doubled and food bank
rates from key non-communicable diseases in Splott being              usage increased by 47%. These trends are projected to get
around six times higher than in Thornhill.                            worse before they get better.

                                  Percentage of population living in 10% Most Deprived Areas of Wales

    SOUTHERN ARC of Cardiff                                                                             36.2%
                     Newport                                                      25.3%
                Merthyr Tydfil                                  21.3%                                    Source: 2019 WIMD,
    CARDIFF (Local Authority)                               18.1%                                        Welsh Government/
         Rhondda Cynon Taf                              16.1%                                            Mid-2019 Small Area
                                                                                                         Population Estimates, ONS
           Neath Port Talbot                            15.3%
              Blaenau Gwent                           12.7%
                Denbighshire                      12.1%
                     Swansea                      11.6%
                      WALES                    9.7%
                    Caerphilly                 9.5%
                    Wrexham                 7.2%
                     Bridgend            6.0%
               Pembrokeshire             5.1%
                       Torfaen           4.8%
          REST OF CARDIFF                4.7%
                        Conwy            4.5%
            Carmarthenshire           3.9%
          Vale of Glamorgan           3.7%
                     Flintshire       3.4%
                    Gwynedd           3.1%
             Isle of Anglesey      1.9%
                   Ceredigion      1.7%
                         Powys     0.9%
             Monmouthshire         0.0%
                                                                 Southern Arc

Tackling inequalities is central to Capital Ambition, and will be    All of this will be supported by the Council’s commitment
at the heart of the Council’s recovery and renewal strategies.       to using its size and scale to deliver maximum social value,
It will involve a programme of major policy initiatives              whilst taking forward broader initiatives such as encouraging
designed to close the gap, which include building new                employers across the city to pay the real Living Wage.
schools, driving up attainment standards for all learners and
                                                                     Narrowing the inequality gap and creating more prosperous
supporting young people into work. It will involve a radical
                                                                     communities remains the central aim of Capital Ambition,
new approach to tackling homelessness whilst taking forward
                                                                     and this Corporate Plan sets out how that will be achieved.
our ambitious house-building programme. It will also include
a low-carbon transition programme across the city that seeks
to maximise the creation of new jobs and deliver social value.

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Climate emergency
Notwithstanding the depth of the Covid-19 crisis, climate           address this challenge, proposing a wide range of immediate
change remains the most significant long-term challenge             and potential actions that will form the basis of our longer-
facing the world, with impacts including rising sea levels, flood   term response.
risk, extreme weather events, unsustainable energy supplies
                                                                    Whilst the development of the strategy coincided with the
and ultimately, widespread economic instability.
                                                                    Covid-19 emergency, it is clear that the Council’s response
Recognising the scale of this challenge, the Council declared a     to both emergencies cannot be mutually exclusive. The One
Climate Emergency in March 2019, with a One Planet Cardiff          Planet Cardiff strategy therefore highlights projects and
strategy published in October 2020 as a strategic response to       opportunities that can further stimulate a “Green Recovery”,
this declaration. The strategy analyses the scope and scale of      with the Council leading a capital city that will be at the
the challenge facing the Council and the city, and highlights       forefront of a green and inclusive economy, supporting both
the opportunities that could arise from positive action to          environmental and economic recovery in Wales.

Recovery and renewal in our public services
The Covid-19 pandemic has resulted in a radical                     What is clear is that technology now offers residents greater
transformation to the way in which Council services are             choice and convenience when accessing services, whilst
delivered; over the course of the past year, a range of services    providing staff with even greater flexibility to deliver. The
have been adapted, suspended or, in some instances,                 Council will therefore need to embed new working and
established for the first time. The Council’s response has been     delivery practices into its core operating model.
characterised by speed and innovation, through the use of
                                                                    This is within the context of major risks to the Council’s
digital technologies, cross-Council integration and cross-city
                                                                    budget position having emerged, not least the impact of an
partnership working.
                                                                    anticipated recession and the ongoing costs and lost income
As we look towards recovery and renewal, the Council will           associated with responding to Covid-19. These financial
work to maintain this momentum in public service innovation,        challenges follow a decade of austerity over which time
by building on the changes made over the past year. Many            the Council has closed a budget gap of almost a quarter
services will need to be permanently adapted to ensure              of a billion pounds and seen the number of its non-school
effective operation in a post-pandemic world, whilst others         staff reduce by 22%. Many of the underlying budgetary
may have their business models fundamentally challenged.            challenges facing the Council remain and are set out in the
                                                                    Council’s Budget Report 2021/22.

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Delivering Capital Ambition - Cardiff Council Corporate Plan 2021-24 - WORKING FOR CARDIFF, WORKING FOR YOU
Well-being Objective 1:
    Cardiff is a great place to grow up

9       DELIVERING CAPITAL AMBITION
The impact of the Covid-19 pandemic on the lives and well-     Whilst we continue to respond to these immediate challenges,
being of children and young people has been significant.       we must also focus on our medium-to longer-term ambitions
Since March 2020, children and young people have               as set out in the Cardiff 2030 vision for education and
encountered major change, with the restrictions adopted        learning. We will drive forward our commitments to making
to prevent the spread of the virus leading to lost learning,   rights a reality for all and to ensuring that all children and
isolation and mental health challenges for many. Children      young people in Cardiff experience high-quality education
and young people will have encountered play deprivation and    and are able to grow as happy, safe and resilient individuals.
separation from their friends, and many will be experiencing   We will maintain a clear focus on improving outcomes for our
increased poverty as a result of the impact of the virus on    most vulnerable groups, working in partnership with parents
family income and jobs. Young people in examination years      and carers to strengthen families and to build upon the
have seen examinations cancelled and fear what this may        progress made in family learning during lockdown periods.
mean for their futures, as they contemplate progressing into   Where necessary, we will place an emphasis on preventative
further education, university or the world of work.            approaches to ensure that fewer children enter the care
                                                               system, because outcomes for children are best when they
Throughout the course of the pandemic, the Council has
                                                               are supported to grow and achieve within their own families.
worked with schools and partners to make sure that as much
                                                               This work will be particularly important given the evidence
support as possible has been available to all children and
                                                               pointing to a national increase in demand.
young people to keep them safe and to ensure that learning
can continue. School leaders adopted new blended learning      The voices of children and young people will be central
approaches to support children and young people to continue    to decision-making in the longer term and in recovery
their education at home, and positively, many children have    planning. As many of the steps across this Corporate Plan
responded extremely well, embracing new technology and         are progressed, they will be done so with the full involvement
demonstrating extraordinary resilience. Schools, colleges,     of children and young people, with each Council directorate
youth services and post-16 providers continue to work hard     committed to the priorities and values of the Child Friendly
to ensure that ongoing education, training and employment      City strategy and to making sure that we deliver a Child
options are available for young people leaving statutory       Friendly Recovery from Covid-19 in Cardiff.
education, drawing upon the excellent partnership networks
formed through the Cardiff Commitment.                           Our priorities for delivering Capital Ambition and
It is clear that the pandemic is having a disproportionate       leading the recovery in 2021/22:
impact upon vulnerable children and those from more               • Supporting a Child Friendly recovery
deprived communities. In response, a significant amount
of additional support has been put in place, including the        • Safely reopening schools and regaining momentum
provision of face-to-face education at hub schools, the           • Continuing to deliver the Cardiff 2030 vision for
extension of free school meals over holiday periods and the         education and learning
transformation of the Family Gateway service to ensure
continued early help to families in a Covid-secure manner.        • Protecting the well-being of vulnerable children,
Cardiff’s response to supporting schools and learners during        young people and families
the pandemic has been highlighted as good practice by Estyn.

10             DELIVERING CAPITAL AMBITION
Progress Made
• The Council has ensured continuity of learning for             • Good progress has been achieved in the
  children and young people whilst schools have been               implementation of Additional Learning Needs (ALN)
  closed as a result of the pandemic, with Cardiff’s               reform, with 97% of schools rated Very Good or Strong
  support for children and young people identified as an           in relation to strategic preparedness for ALN Reform,
  area of strength by Estyn.                                       compared with a regional average of 85%.

• In support of the blended learning approach, the Council       • Extensive work has been undertaken by the Council’s
  ensured that learners were provided with the digital devices     Youth Service to assist school leavers with their
  needed to continue their learning. This work involved the        transition from statutory education. Despite the
  rapid distribution of over 20,000 digital devices, alongside     extraordinary challenges of the year, the Youth Service has
  2,000 new 4G broadband devices, provided to schools since        maintained progress in supporting learners into education,
  March 2020.                                                      employment or training, and provisional data indicates that
                                                                   numbers have remained stable.
• Provision for vulnerable learners and the children of
  key workers has been maintained throughout the                 • A review of the referral pathway for the Barnardo’s
  pandemic, with schools quickly adapting into Covid-              Well-being Service via the Family Gateway has revealed
  safe spaces for learners and staff. This has included the        the success of the approach, with only 2 out of the 223
  development of hub schools, continued free school meal           referrals made so far this year through the Gateway being
  provision and summer holiday support programmes.                 deemed inappropriate.

• The local authority worked collaboratively with Cardiff &      • In the past year, the Council’s new scheme, Bright
  Vale University Health Board to establish a multi-agency         Futures, has supported 142 care-experienced young
  group with professionals from Health, Education and              people by facilitating their entry into employment,
  Children’s Services to support learners with complex             education, training, volunteering or a Bright Start work
  disabilities and medical needs during the pandemic.              placement.

• Support was provided to schools and learners
  following the cancellation of exams in the 2019/20
  academic year, including developing and implementing
  new processes for Centre Assessment and changes to
  qualification arrangements.

                                      cardiff

         MAKING
         RIGHTS
         A REALITY

11            DELIVERING CAPITAL AMBITION
Priorities for 2021/22
Supporting a Child Friendly recovery                                Continuing to deliver the Cardiff 2030 vision for
                                                                    education & learning
Our commitment to becoming a Child Friendly City is now
more important than ever. Adopting a child’s rights approach,       The Cardiff 2030 vision will continue to be at the heart of
not just into our schools system, but across all aspects of         everything we do. Our vision is to ensure that all children and
public services and everyday life, will help ensure a recovery      young people in Cardiff experience high-quality education and
focused on the needs of children and young people.                  develop the knowledge, skills and attributes that enable them
                                                                    to become personally successful, economically productive and
Throughout the year we will continue to work closely with
                                                                    globally-engaged citizens.
children and families to ensure that their voices are heard
and that they are involved in the development and delivery          The Council will work closely with schools, Welsh Government and
of services. We will develop a participation charter and            the Consortium to prepare a new assessment method, which will
framework that clearly sets out the actions we will take, which     be of heightened importance given the impact of the pandemic
will include implementing an app to better support children         on learning. The timelines for Curriculum for Wales 2022 are
and young people in communicating with us. We will also             currently unchanged, with the aim for children and young people
draw on learning from a survey of children, families and carers     to benefit from an inspiring, relevant, real-world curriculum that
that we undertook during the pandemic, which has helped us          meets their needs and equips them for their future lives.
identify their most pressing needs.
                                                                    Progress in working towards Additional Learning Needs (ALN)
                                                                    reform to transform expectations, experiences and outcomes
Safely reopening schools and regaining momentum                     for learners with ALN has been maintained and will continue
                                                                    in 2021/22, closely linked with blended learning and wider
As restrictions on school attendance have been lifted, the
                                                                    curriculum reform. However, as a result of the pandemic, we
Council has ensured that schools have been able to reopen
                                                                    anticipate greater pressures on the system as we support children
safely. In doing so, the Council has made sure that school
                                                                    and young people who have been disproportionately affected.
buildings were Covid-secure, that the right health and safety
procedures were in place to safeguard well-being spaces and         We will continue rolling out our programme of investment in
that children, teachers and all school staff were safe and          school buildings to transform educational environments in the
healthy in the learning environment.                                city. This will deliver modern, flexible learning spaces, with access
                                                                    to the right technology, which are ready to meet the needs of all
Over the year ahead there is an urgent need to support
                                                                    learners in the city. They will also be safe, inspiring environments
learners to recover lost learning, to support those suffering
                                                                    for learning, which are strongly connected to their communities
with poor personal mental health and well-being, to build
                                                                    and meet the needs of Cardiff’s population. This all forms part of
confidence in the ability of our children and young people.
                                                                    our commitment to setting a strategic direction for the planning
Ensuring that learning routines are re-established, attendance
                                                                    and delivery of Welsh-medium and Welsh-language education
numbers are restored and that any emerging learning issues
                                                                    in the city within the context of the Welsh Government’s wider
are quickly identified will be prioritised. A sharp focus will be
                                                                    strategy for the Welsh language.
placed on vulnerable learners to ensure enhanced support
is available and that any safeguarding issues emerging as a         If young people are to emerge successfully from the lockdown
consequence of the lockdown are immediately identified and          period, it is more important than ever for schools, education
addressed.                                                          providers and businesses to work together to deliver the essential
                                                                    skills that they need for work whilst still at school. Work will
We will also continue to work with schools and partners
                                                                    focus on creating opportunities for young people to access
to develop robust blended learning approaches, enabling
                                                                    volunteering and accredited training opportunities to help
children and young people to grow in confidence as
                                                                    prepare them for a transition to employment where prior learning
‘independent learners’. Continuing to tackle digital
                                                                    pathways and transition choices may no longer be viable due
deprivation will be central to this effort, alongside upskilling
                                                                    to the pandemic. We will also prioritise establishing partnerships
opportunities for the school workforce and learners, and
                                                                    with employers, schools and the further and higher education
enabling enhanced teaching and productive, meaningful
                                                                    sectors to create and promote the uptake of options available to
learner engagement. Work with families will also be essential
                                                                    young people due to leave the education system. This initiative
for developing parental capacity to support their children’s
                                                                    will include the provision of support to apply for college places,
education.
                                                                    guidance on access to university places and information on
                                                                    labour market demand and available jobs.

12              DELIVERING CAPITAL AMBITION
Priorities for 2021/22
Protecting the well-being of vulnerable children, young              year, the Council will deliver a Child Friendly Covid-19 recovery,
people and families                                                  focusing on reinstating face-to-face services as much as possible
                                                                     and engaging with children and families to ensure that our
The Council is adamant that the life chances of our city’s most
                                                                     services are designed to meet their complex needs. We will
vulnerable children and young people will not be damaged by
                                                                     continue working with our partners to deliver timely and tailored
the pandemic.
                                                                     services to our residents, with prevention remaining a priority.
Our recovery plans will ensure focus is placed on supporting
                                                                     To better protect and safeguard our most vulnerable children
those children and young people who have been most affected
                                                                     and young people, we will progress the development and
by the pandemic, including those who will need enhanced
                                                                     implementation of our Corporate Parenting Strategy and
support with catching up on their learning, dealing with mental
                                                                     continue work to shift the balance of care, which will help to
health challenges, preparing for transitions between school
                                                                     ensure that children in foster care are in the right place, at the
phases, preparing for future assessments and examinations, or
                                                                     right time, staying as close to home as possible. Delivering on
leaving school post-16.
                                                                     this crucial commitment will entail implementing a Reunification
We will continue to improve partnership arrangements to              Framework to help children remain living at home with their
support the well-being of key groups of learners, including our      families where it is safe for them to do so, as well as working with
Looked After Children and learners educated other than at            providers to offer a sufficient supply of the types of placements
school (EOTAS).                                                      needed to meet demand. Through our Bright Futures and Bright
                                                                     Start schemes, we will also support our care-experienced young
In supporting children and families during the Covid-19 crisis,
                                                                     people – many of whom have had their paths into training
the Council made innovative use of technology to ensure that
                                                                     or employment disrupted by the pandemic – to successfully
social worker assessments and visits could be done safely,
                                                                     transition into the next phase of their lives. The non-formal and
reserving face-to-face interventions for situations involving
                                                                     informal education provided by the Youth Service plays a key
serious safeguarding concerns. This new hybrid approach has
                                                                     role in engaging young people, and the development of the
increased children’s and parents’ access to support services
                                                                     street-based youth team will continue to support young people
and allowed frontline staff to efficiently, effectively and safely
                                                                     at risk of disengagement.
respond to high demand in a time of crisis. Over the coming

What we will do to make Cardiff a great place to grow up
Supporting a Child Friendly recovery

                                                                                                  Lead              Lead
 We will:                                                                                         Member            Directorate
 Promote and fulfil children’s rights by:                                                         Cllr Sarah        Education
                                                                                                  Merry             & Lifelong
 • Achieving recognition as a Unicef Child Friendly City - which will include the development
                                                                                                                    Learning
   of a participation charter and framework - by December 2021;
 • Increasing the number of Cardiff schools that are designated as Rights Respecting Schools.

 Key Performance Indicator                                                                                             Target

 The percentage of Cardiff schools that are bronze, silver or gold Rights Respecting Schools                           60%

 The percentage of children and young people between the age of 8 and 18 who are aware of their rights                 85%

 The percentage of children and young people between the age of 8 and 18 who state they are able to do                 90.9%
 their best to learn and progress at school all or most of the time

13              DELIVERING CAPITAL AMBITION
Safely reopening schools and regaining momentum

                                                                                                 Lead           Lead
 We will:                                                                                        Member         Directorate
 Ensure that all Cardiff schools are able to reopen safely and maintain safe learning            Cllr Sarah     Education
 environments for all pupils and staff, in line with the gradual lifting of Covid restrictions   Merry          & Lifelong
 during 2021/22.                                                                                                Learning

 Produce a Cardiff Schools Recovery Plan by May 2021, including focused action to:               Cllr Sarah     Education
                                                                                                 Merry          & Lifelong
 • Support pupils to re-engage with school life, including a summer programme of city-wide
                                                                                                                Learning
   activities;
 • Address any safeguarding, emotional or mental health concerns;
 • Deliver catch-up strategies, for example accelerated learning programmes and extra-
   curricular activities, with a focus on vulnerable children and young people.
 Develop and deliver a sustainable, quality approach to blended learning, that                   Cllr Sarah     Education
 enables all children and young people to access education and learning, both within and         Merry          & Lifelong
 outside of school, and grow as confident ‘independent learners’, building on the lessons                       Learning
 learnt from the pandemic.

 Support the health and well-being of the education workforce as schools reopen and Cllr Sarah                  Education
 work towards the implementation of a new Workforce Development Strategy by         Merry                       & Lifelong
 March 2022, to take forward the goals set out in the Cardiff 2030 vision.                                      Learning

 Increase the level of support available to young people to help secure and maintain a           Cllr Sarah     Education
 positive destination in education, employment or training post-16, whilst also helping to       Merry & Cllr   & Lifelong
 mitigate the impact of the emerging economic crisis and the negative effects of disrupted       Graham         Learning, and
 education in examination years, by utilising the Cardiff Commitment partnership to:             Hinchey        Economic
                                                                                                                Development
 • Improve the accessibility and range of post-16 learning pathways;
 • Increase the levels of youth work support and mentoring available to the most vulnerable
   young people;
 • Co-ordinate a Cardiff approach to the UK Kickstart traineeship programme.

 Introduce pre–16 mentoring capacity for Children Looked After to support education              Cllr Sarah     Education &
                                                                                                 Merry & Cllr   Lifelong Learning
 recovery and progression and continue to forge links with the Bright Start programme for
                                                                                                 Graham         & Adult Services,
 care leavers.                                                                                   Hinchey        Housing &
                                                                                                                Communities

 Key Performance Indicator                                                                       Target

 Percentage Attendance: Primary                                                                  Monitor KPI, but no target set

 Percentage Attendance: Secondary                                                                Monitor KPI, but no target set

 Percentage Attendance: Looked after pupils whilst in care in secondary schools                  Monitor KPI, but no target set

 The percentage of all pupils in Year 11 leavers making a successful transition from             98.5%
 statutory schooling to education, employment or training

 The percentage of EOTAS Learners leaving Year 11 making a successful transition from            92%
 statutory schooling to education, employment or training

14             DELIVERING CAPITAL AMBITION
Continuing to deliver the Cardiff 2030 vision for education and learning

                                                                                               Lead         Lead
 We will:                                                                                      Member       Directorate
 Deliver the new schemes in accordance with the Band B 21st Century School                     Cllr Sarah   Education &
 Programme of school investment between April 2019 and 2026 to:                                Merry        Lifelong Learning
 • Increase the number of school places available;
 • Improve the condition of school buildings;
 • Improve the teaching and learning environment;
 • Reshape and enhance specialist provision for pupils with additional learning needs.

 Begin to develop a strategic framework for the future prioritisation of 21st Century          Cllr Sarah   Education &
 School and Local Development Plan investment.                                                 Merry        Lifelong Learning

 Develop a ten-year Welsh Education Strategic Plan (WESP) in line with Cymraeg                 Cllr Sarah   Education &
 2050: Welsh Language Strategy.                                                                Merry        Lifelong Learning

 Deliver up to eight new primary schools and two new secondary schools by 2030                 Cllr Sarah   Education &
 through the Local Development Plan in line with any Section 106 agreements and                Merry        Lifelong Learning
 statutory approvals.

 Deliver enhancements to the school estate through a two-year programme of asset               Cllr Sarah   Education &
 renewal and target investment in schools that require priority action by March 2022.          Merry        Lifelong Learning
                                                                                                            and Economic
                                                                                                            Development

 Invest in digital infrastructure, equipment and new learning technologies for schools         Cllr Sarah   Education &
 and learners in line with the Schools ICT strategy and Welsh Government digital best          Merry        Lifelong Learning
 practice:
 • Complete the refresh of the Wi-Fi infrastructure in every school in the city by September
   2021;
 • Continue to improve the pupil-to-ICT device ratio in all schools to achieve the long-term
   aspiration of one device for every pupil in every Cardiff school;
 • Complete a refresh of all audio-visual equipment in all school classrooms by September
   2024;
 • Ensure that every pupil has access to appropriate Wi-Fi connectivity away from school by
   working with Welsh Government and the telecommunications companies to continue to
   provide mobile Wi-Fi solutions to those pupils requiring support.

 Improve outcomes for children and young people with additional learning needs                 Cllr Sarah   Education &
 through successful implementation of the Additional Learning Needs Transformation             Merry        Lifelong Learning
 Programme by 2024.

 Support Cardiff schools to work towards the introduction of the Curriculum For                Cllr Sarah   Education &
 Wales 2022, with implementation for nursery through to Year 7 by September                    Merry        Lifelong Learning
 2022, and for all remaining year groups in the period up to 2026.

 Develop an interim Performance and Evaluation Framework for education in                      Cllr Sarah   Education &
 Cardiff that takes account of the national changes to school accountability and               Merry        Lifelong Learning
 assessment arrangements by September 2021.

15            DELIVERING CAPITAL AMBITION
Lead         Lead
 We will:                                                                                        Member       Directorate
 Deliver an integrated model of Youth Support Services, built on high-quality youth              Cllr Sarah   Education
 work, to remove barriers to engagement and participation by March 2022.                         Merry        & Lifelong
                                                                                                              Learning

 Continue to deliver the ambitions of the Cardiff Commitment to support children                 Cllr Sarah   Education
 and young people to access careers and work-related experience, with a focus in                 Merry        & Lifelong
 2021/22 upon:                                                                                                Learning

 • Delivering the Experiences of Work programme in three secondary school clusters, with a
   focus on regional economic growth sectors;
 • Opening up increased Social Value opportunities;
 • Delivering industry and higher education projects linked to the curriculum with schools.

 Develop and embed an approach for Community-Focused Schools to enhance the                      Cllr Sarah   Education
 relationship between schools and communities, with a focus on supporting the continued          Merry        & Lifelong
 learning and well-being of vulnerable children and families.                                                 Learning

 Deliver the ‘Passport to the City’ model with the Children’s University and Cardiff             Cllr Sarah   Education
 University to open up extra-curricular activities to all children and young people in Cardiff   Merry        & Lifelong
 by September 2022.                                                                                           Learning

 Key Performance Indicator                                                                                       Target

 Asset renewal spend in the financial year 2021/22                                                               £10.5m

 The percentage of Statements of Special Educational Needs replaced by Individual Learning Plans                 25%

 The percentage of children securing one of their top choices of school placement: Primary (of top three         96.0%
 preferences)

 The percentage of children securing one of their top choices of school placement: Secondary (of top five        91.5%
 preferences)

 The percentage of learners with their own digital device                                                        70%

16             DELIVERING CAPITAL AMBITION
Protecting the well-being of vulnerable children, young people and families

                                                                                                        Lead           Lead
 We will:                                                                                               Member         Directorate
 Enable all young people – who are known to social services – to play an active and central role        Cllr Graham    Children’s
 in planning for their transition to adulthood during the year.                                         Hinchey        Services

 Support mental health and emotional well-being for children and young people by working in Cllr Sarah                 Education
 partnership to deliver an integrated approach to emotional and mental health support by:         Merry & Cllr         & Lifelong
                                                                                                                       Learning, and
                                                                                                  Graham               Adult Services,
 • Working with the Cardiff & Vale University Health Board (UHB) to continue to develop trusted
                                                                                                  Hinchey              Housing &
   referral pathways from Early Help teams into the proposed NHS Single Point of Access Emotional                      Communities
   and Mental Health Hub by January 2022;

 • Working with the Cardiff & Vale UHB to refine the role of the Primary Mental Health Specialists to
   ensure that children and young people access the right specialist emotional and mental support
   when these needs are first identified;

 • Promoting consistent whole school approaches to well-being through Thrive and Nurture
   approaches;

 • Delivering emotional and mental health support for young people through Youth Worker
   intervention.

 Ensure that the support requirements of vulnerable young people are identified early and               Cllr Sarah     Education &
                                                                                                                       Lifelong Learning,
 responded to by:                                                                                       Merry & Cllr   Children’s
                                                                                                        Graham         Services and Adult
 • Strengthening the application of Vulnerability Assessment Profiling to include integration with
                                                                                                        Hinchey        Services, Housing
   Youth Justice Service caseloads;                                                                                    & Communities
 • Adopting the joint Education and Children Services Adolescent Strategy;

 • Ensuring equitable and inclusive access to education for all, through the delivery of the EOTAS
   Improvement and Ensuring Access Plans;

 • Implementing the Early Help referral pathway into the Violence Prevention Service and assess its
   effectiveness in preventing children and young people’s involvement in violence through early
   intervention and prevention;

 • Participating in the mapping, design and implementation of the Early Help element of the
   Vulnerability Change Project led by South Wales Police;

 • Strengthening the relationship between the Early Help teams and the Youth Justice Service,
   through developing a clear referral pathway and identifying opportunities for joint working.

 Continue to reduce the impact of adverse childhood experiences on children’s well-being                Cllr Sarah     Children’s
                                                                                                        Merry & Cllr   Services and Adult
 by developing new ways to review and monitor progress and impact of the Family Gateway, Family         Graham         Services, Housing
 Help and Cardiff Parenting teams by March 2022.                                                        Hinchey        & Communities

 Enable more children to be placed closer to home by:                                                   Cllr Graham    Children’s
                                                                                                        Hinchey        Services
 • Implementing the action plans arising from the Social Care Commissioning Strategy by
   December 2022, including:
     - Supporting children to return safely to their own homes during the year using a Reunification
       Framework;
     - Re-shaping respite provision to offer flexible short-break opportunities, including emergency
       provision for children with disabilities;

     - Developing accommodation sufficiency for vulnerable young people and those leaving care;

 • Improving the timeliness of the adoption process during 2021/22 by improving linking and
   matching processes, developing adoption support planning and improving delivery of adoption
   services.

17               DELIVERING CAPITAL AMBITION
Lead             Lead
  We will:                                                                                           Member           Directorate
  Continue to develop and support the Children’s Services workforce by implementing a                Cllr Graham      Children’s
  recruitment and retention strategy and workforce plan by March 2022, including:                    Hinchey          Services

  • Increasing the tailored recruitment campaigns setting out the Cardiff offer;

  • Ensuring Social Workers are fully supported by using a multi-disciplinary workforce to support
    them in discharging their duties;

  • Building on the progress made in stabilising the workforce, through the market supplement, by
    progressing new permanent contractual arrangements.

  Make use of community resources and work with partners to support families and better              Cllr Graham      Children’s
  understand the impact of poverty on child protection.                                              Hinchey          Services

  Implement the renewed Corporate Parenting Strategy 2021-24 action plan to improve                  Cllr Graham      Education &
                                                                                                     Hinchey & Cllr   Lifelong Learning,
  outcomes and well-being for Children Looked After.                                                 Sarah Merry      Children’s
                                                                                                                      Services and Adult
                                                                                                                      Services, Housing
                                                                                                                      & Communities

  Implement the ‘All Our Futures’ Youth Justice Strategy and Improvement Plan to                     Cllr Graham      Children’s
  strengthen governance, performance management and practice.                                        Hinchey          Services

  Key Performance Indicator                                                                                              Target

  The percentage of Children Looked After leaving Year 11 making a successful transition from statutory                  92%
  schooling to education, employment or training
  The percentage of care leavers in categories 2,3 and 4* who have completed at least three consecutive                  65%
  months of employment, education or training in the 12 months since leaving care
  The percentage of care leavers in categories 2,3 and 4* who have completed at least three consecutive                  57%
  months of employment, education or training in the 13-24 months since leaving care

*Care Leavers in categories 2, 3 and 4 are those aged 16 or 17, those aged 18 or over and those young people who
reconnect to care for education or training purposes. (Section 104, Social Services and Well-being Act (Wales) 2014)

18               DELIVERING CAPITAL AMBITION
Of the total number of Children Looked After:

 Key Performance Indicator                                                                                 Target

 The number of Children Looked After placed with parents                                                   No target, but under
                                                                                                           constant review
                                                                                                           Increase where
 The number of Children Looked After in kinship placements
                                                                                                           appropriate

 The number of Children Looked After fostered by Local Authority foster carers                             150

 The number of Children Looked After fostered by external foster carers                                    No target, but under
                                                                                                           constant review

                                                                                                           Reduce whilst increasing
 The number of Children Looked After placed in residential placements                                      provision in Cardiff

 The number of Children Looked After supported to live independently                                       No target

 The number of Children Looked After placed for adoption                                                   No target

 The number of Children Looked After in other placements, such as prison, secure accommodation,            No target
 supported lodgings and Home Office unregulated placements

 Key Performance Indicator                                                                                 Target

 The percentage of children with a Placement Order not placed for adoption within 12 months of the order   35%

 The percentage of Children Looked After in regulated placements who are placed in Cardiff                 60%

 The percentage of children in regulated placements who are placed within a 20-mile radius of Cardiff      78%

 The percentage of families referred to Family Help, showing evidence of positive distance travelled       75%

 The percentage of Children’s Services social work posts filled by agency staff                            24%

 The number of people supported through the Family Gateway                                                 7,500

 The number of people supported by the Family Help Team                                                    1,500

 The number of people supported by the Support4Families Team                                               2,000

 The number of first time entrants into the Youth Justice System                                           114

 The percentage of children re-offending within six months of their previous offence                       40%

19            DELIVERING CAPITAL AMBITION
Well-being Objective 2:
     Cardiff is a great place to grow older

20       DELIVERING CAPITAL AMBITION
The Covid-19 pandemic has represented the greatest risk             The city’s carers have been on the front line of the pandemic,
to, and had greatest impact on, our city’s older people. It         and their work has been rightly celebrated locally and
has also highlighted the importance of Council and partner          nationally. As we look to the future, we will ensure that our
services for many older people in the city, particularly those      city’s carers who support older people have the support and
who are most vulnerable.                                            training to deliver this model of care.
To meet the challenge the pandemic has presented, and to            In addition to the greater level of direct risk from Covid-19,
make sure that the city’s older people can continue to access       older people have often suffered greater levels of loneliness
support safely, Council services have been reshaped and             and social isolation as a result of lockdown, with this
additional care and support measures have been put in place,        separation from loved ones being acutely felt by those
with partnership working and integration between the city’s         suffering from diseases like dementia and their families. As
health and social care services taken to a new level.               part of our recovery planning, the Council will place a renewed
                                                                    emphasis on tackling loneliness and social isolation and will
As Cardiff recovers from the pandemic, the Council will
                                                                    regain lost momentum in establishing Cardiff as both an Age
prioritise supporting our city’s older people, particularly those
                                                                    Friendly and a Dementia Friendly City.
who are most vulnerable.
This will include accelerating the work, with partners, to
provide the support necessary to ensure that people can               Our priorities for delivering Capital Ambition and
live full and independent lives as they grow older. When it is        leading the recovery in 2021/22:
needed, care and support will be joined up and delivered at
                                                                       • Supporting older people to age well and to live the
home, by default. Support will be anticipatory, preventative
                                                                         best lives they can in their homes and communities,
but also able to respond to a crisis, around the clock. Digital
                                                                         through the delivery of proactive and preventative
solutions will help put people in control and when specialist
                                                                         services
care and support is needed- such as hospital care, specialist
children’s services- much more of this will be delivered in            • Supporting older people suffering from social
communities. We will provide older people with greater choice            isolation and loneliness and delivering our Age
and control over their lives, particularly in relation to how            Friendly and Dementia Friendly City ambitions
they are supported. Where hospital admission is necessary,
the Council will accelerate its partnership with local Health
colleagues to ensure that people can leave hospital quickly
and safely, with the support and interventions necessary to
do so.

21              DELIVERING CAPITAL AMBITION
Progress Made
• Services have been adapted to support individuals                  • Planning consent has been achieved for the Maelfa
  required to shield, with activities including the provision of       and St. Mellons independent living schemes, and plans for
  food parcels, co-ordinating volunteers to collect prescription       Broadlands Court have been finalised with the residents.
  medicine and providing support to access online shopping
  delivery slots.                                                    • A number of virtual groups have been set up to help
                                                                       keep individuals and communities in contact. The
• Working with the University Health Board, we have helped             Hubs offer online events including Keep on Moving, Goldies
  to ensure that everyone over the age of 70, all care home            singing group, Coffee and Book Talk; and Adult Learning
  residents and our city’s care workforce were offered the             run a group across Cardiff & Vale offering activities such
  first dose of the vaccine by 15th February 2021.                     as creative writing, macro photography, arts and crafts,
                                                                       and cookery.
• Hospital social workers have worked with community
  teams and care providers to progress the “home first”              • A new Dementia Friendly Cardiff website has been
  approach, by working through complex cases to discharge              launched, providing a ‘one-stop shop’ of valuable
  individuals from hospitals to their homes, or to secure              information about services and support in the city, to assist
  isolation beds away from hospital settings.                          people living with dementia to live well in the capital.

• 93% of clients feel able to live independently in their own        • Over 350 dementia friendly awareness events have
  homes following support from Independent Living Services.            been held throughout the city since April 2020. Digital
                                                                       event options have been developed in response to
• 79% of new cases were dealt with directly at First Point of          Covid-19 restrictions, enhancing the ongoing offer for
  Contact (FPoC), resulting in no requirement for onward               awareness events.
  referral to Adult Services.

Priorities for 2021/22
Supporting older people to age well and to live the best             Cardiff must be a city where older people are empowered,
lives they can in their homes and communities, through               healthy and happy, supported by excellent public and
the delivery of proactive and preventative services                  community services, and play an active part in all aspects of
                                                                     community life. We will therefore continue to move forward
We will build on the success of Cardiff’s Independent Living
                                                                     towards Cardiff being an Age Friendly City, improving the
Services, providing joined-up, preventative support that
                                                                     provision and co-ordination of services in our communities
empowers older people to age well and to lead their own lives,
                                                                     to tackle social isolation and enhancing inter-generational
in their own homes. We will develop Local Community Well-
                                                                     working with schools, Hubs, community groups and private
being services to reduce and prevent the need for care and
                                                                     sector partners.
hospital admissions and to facilitate timely hospital discharge.
                                                                     By 2030, there are projected to be approximately 7,600
We will continue to work with the Cardiff & Vale University
                                                                     people living with dementia across Cardiff and the Vale of
Health Board and the Regional Partnership Board to integrate
                                                                     Glamorgan. In line with the Regional Partnership Board’s
services, ensuring that all individuals receive tailored care
                                                                     priorities, the Cardiff Public Services Board has committed
and support to meet their needs. More fundamentally, we
                                                                     to making Cardiff a Dementia Friendly City. The Council
recognise the importance of communities being designed in
                                                                     will support its workforce to become accredited Dementia
a way that accommodates the needs of older people, with
                                                                     Friends. We will build on the launch of the Dementia Friendly
housing options developed that enable people to live in their
                                                                     Cardiff website in 2020 to enhance access to the information,
own homes and communities for as long as possible. We will
                                                                     advice and links to community support on offer for those with
therefore increase the provision of Extra Care housing, using
                                                                     dementia, their carers and their families. We will also work to
this type of housing as an alternative to general residential care
                                                                     encourage businesses and community groups to become more
beds, alongside the supply of Community Living housing, which
                                                                     dementia friendly, creating communities across Cardiff that
allows domiciliary care to be easily provided.
                                                                     are supportive and inclusive of people with dementia. Given
                                                                     that our ability to host dementia-focused events across the city
                                                                     was impacted by the Covid-19 pandemic, we will work to re-
Supporting older people suffering from social isolation
                                                                     establish regular ‘dementia cafés’ held in community centres
and loneliness and delivering our Age Friendly and
                                                                     and look to increase the number of dementia events, which will
Dementia Friendly City ambitions
                                                                     build upon the virtual solutions developed during the past year.

22             DELIVERING CAPITAL AMBITION
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