ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice

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ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
ENRICHING LIVES
      SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
AB O UT U S

                                         OUR PURPOSE
                                         To enrich lives through
                                         video entertainment.

WHO WE ARE                               OUR VALUES
                                         CARE, CONNECT, CREATE
We are Africa’s most-loved
storyteller. We enrich lives using
the power of video entertainment
and bring people together
around a shared passion through
compelling local and international
stories and world-class sport.
We deliver this content to our
customers; directly to their
homes as well as online
– wherever they are.

02      MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
C ALV O’S M E SS AG E

LOOKING TO THE NEXT
CHAPTER IN AFRICA’S STORY

                                                      J O IN U S IN
Our beautiful Africa is a vibrant                     ENRIC H ING LIVES
home to a multitude of cultures.
Africa’s people are gifted with                       #AfricaWeSee
diverse skills and talents that
echo the richness and diversity
of the landscapes of this unique
continent.

The MultiChoice Group has been
at the heart of Africa for several      how we create jobs and grow our
decades and we continue to              economies and how we partner
honour our African roots through        with entrepreneurs to bring their
the stories we tell. These stories      innovations to life.
give us the opportunity to show
the world precisely what we’re          If you are a MultiChoice Group
capable of.                             customer or shareholder, these
                                        are your stories too. Thank you
It’s important to us to build on this   for your continued support – it
narrative in everything we do.          makes our work possible.
As you page through our annual
Social Report, our stories will         We hope this report will inspire
unfold. These stories include how       you to create your own story or
we think differently about how to       to join us in enriching ours.
overcome existing challenges,
how we empower communities to           Calvo Mawela
change their lives for the better,      MultiChoice Group CEO

                “WE EMPOWER COMMUNITIES TO CHANGE THEIR LIVES FOR THE BETTER.”

03      MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
COLLABORATING FOR GOOD

04   MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
COLLABORATING FOR GOOD

OUR COVID-19
INITIATIVES
On 14 February 2020, the first        in history, along with many other   We partnered with Kaizer Chiefs
case of coronavirus was reported      proudly African businesses,         and Orlando Pirates to supply
                                                                          personal protective equipment
in Africa. Since then our continent   for taking action to lessen the
                                                                          (PPE) to critical government
has been forever changed by           negative impact on the lives of     workers in the fight against
this highly infectious disease        customers, employees, suppliers     the coronavirus
and the economic implications         and frontline services. In the      pandemic

of #stayathome campaigns              sections that follow, we zero in
and national lockdowns. The           on how we responded in these
MultiChoice Group will go down        extraordinary times.

                                                                            Sanitising
                                                                            bucket
                                                                            stations

HELPING OUR HEROES
                                                                            organised
                                                                            for three
                                                                            hospitals
                                                                            in Malawi

R37M* R28M
PUBLIC                                PERSONAL
HEALTH                                PROTECTIVE
SERVICES                              EQUIPMENT
                                                 We supported the
                                                 Kolisi Foundation
                                                 to help feed those
                                                 affected by the
                                                 pandemic and               We collaborated to ensure
                                                 supply PPE                 food was donated to those
                                                                            who needed it most – such
                                                                            as the elderly in rural areas

                                                                R126M
                                                                SOCIO-ECONOMIC
                                                                DEVELOPMENT

                                                        *Based on exchange rates as of 31 March 2020.
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
COLLABORATING FOR GOOD

    CARING FOR
    OUR CUSTOMERS
    We adjusted our content and         expanded packages across
    prices to give our customers        Africa to keep people informed,
    access to news, education,          entertained and safe. We made           We partnered with the Ghanaian
                                                                                government to launch a
    religious celebrations and          news and some local content
                                                                                24-hour free-to-air channel
    general entertainment for all       available to non-subscribers to         with educational content for
    ages from the comfort and safety    promote transparent and freely          senior high school learners
    of their homes. We introduced       available information. We also
    pop-up channels; increased          collaborated with the World
    kids’ and educational content;      Health Organization (WHO) and
    discounted movie rentals and        local governments to broadcast
    Showmax subscriptions; offered      public health announcements
    online learning benefits; and       across our channels.

                                                   SUBSTANTIAL DISCOUNTS
                                                   and payment holidays offered to DStv
                                                   Business customers during lockdown

                                                    EMPOWERING
                                                    OUR EMPLOYEES
                                                    We made it our top priority         and strict sanitisation measures.
                                                    to keep our people safe             Full-time doctors and nurses
                                                    during the coronavirus crisis.      were available at MultiChoice
                                                    By proactively suspending           City, and professional medical
                                                    international and local travel      advice was offered on our
                                                    before the various lockdowns        employee wellness platform to
                                                    enforced it, we slowed the          ensure everyone maintained
                                                    potential spread of disease. We     their mental and physical health.
                                                    implemented work-from-home          Employees across the continent
Mario Soares,
MultiChoice Angola
                                                    procedures where possible and       were kept informed of health
                                                    equipped staff with the tools       and hygiene measures. Many
                                                    needed to operate remotely          were also grateful for the
                                                    and communicate digitally. For      ongoing access to financial
                                                    on-site staff, we applied social    coaching, as well as tutoring
                                                    distancing, thermal scanning        services for their children.

   06        MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
COLLABORATING FOR GOOD

CARING FOR OUR INDUSTRY
Production companies we partner

                                                       R4,5M
with as well as thousands of
freelance actors, producers,
directors and camera operators
were vulnerable during the global
economic standstill. Our relief                        RELIEF FOR
fund was directed at sustaining                        COMMUNITY TV
those who play a critical role in

                                                       R94M
keeping viewers and communities
informed, entertained and
connected. One such company
that benefited from our relief                         RELIEF FOR LOCAL
efforts was broadcast technology
outfit Vision View Productions.
                                                       PRODUCTION INDUSTRY

PROTECTING OUR VALUED PARTNERS
EDDIE SEANE AND MAFADI MPURU, FOUNDERS OF VISION VIEW PRODUCTIONS, TELL US
HOW MULTICHOICE’S INTERVENTION HAS BEEN A LIFELINE FOR THEIR COMPANY.
The coronavirus outbreak and         this difficult economic time,
South African national lockdown      we’ve managed to cushion our
had a severe impact on the           crew against the debilitating
Johannesburg-based broadcast         impact of job insecurity, and
                                                                       “WE’VE BEEN ABLE TO
operation. “With little to no live   we’ve been able to confidently    CONFIDENTLY REASSURE
sports taking place, we had to       reassure them that we will
deal with a lack of business         eventually get through this.”     OUR CREW THAT WE WILL
and declining staff morale,”
                                                                       GET THROUGH THIS.”
says Eddie.                          Vision View was Eddie and
                                     Mafadi’s dream when they were
“But because of MultiChoice’s        studying film and television
income relief intervention during    production. They registered the
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
COLLABORATING FOR GOOD

business in 2005. Mafadi says
proudly, “Today, the company
is 100% black-owned and
managed, and propelled by the
notion of African excellence
with the vision to upskill young
people, while providing a
premium product for broadcast.
Vision View Productions is a
B-BBEE level 1 organisation.”
On surviving the impact of
COVID-19, they say. “Together,
we’re rolling with the punches.
It’s been challenging but at the
same time presented incredible
opportunities to get involved in
exciting projects.”

                                                                      116
With the lack of live sport,
SuperSport has had to acquire
and create alternative content
                                            “TRUE TO OUR ETHOS,
to keep viewers engaged and                 WE’RE ALWAYS LOOKING       FULL-TIME EMPLOYEES
inspired during a time of great
upheaval. Vision View was                   FOR WAYS TO ADD VALUE      AT VISION VIEW

                                                                      100%
one of the production partners
                                            FOR OUR PARTNERS BY
we turned to – and they did
not disappoint. Eddie, Mafadi               BEING INNOVATIVE, AND
and their team of talented
                                            WE’RE TRULY GRATEFUL       BLACK EMPLOYEES
professionals assisted with

                                                                       300
this large undertaking at                   FOR THE OPPORTUNITY
short notice.
                                            AND SUPPORT FROM
“Despite the challenges of social
distancing and other lockdown
                                            MULTICHOICE.”              FREELANCERS
protocols, we produced a

                                                             35% 45%
documentary on the FIFA World
Cup in South Africa to remind
viewers of the joy of sport, and
we did the virtual Cricket South
Africa (CSA) Awards,” says
                                     13  INTERNS
                                                              black female
                                                              employees
                                                                              black female
                                                                              managers
Eddie. Travel restrictions meant
Vision View Productions had to           AT VISION VIEW
work remotely. They broke new            DURING THE 2020
ground by directing a Zambia-
based production from their
                                         FINANCIAL YEAR
control room in Johannesburg
– another first.

08      MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
PARTNERING WITH ENTREPRENEURS

09   MULTICHOICE SOCIAL REPORT 2020
ENRICHING LIVES SOCIAL REPORT 2020 - MultiChoice
PARTNERING WITH ENTREPRENEURS

DEVELOPING
SUSTAINABLE
BUSINESS
                                                                     Independent
The MultiChoice Group has          independent service providers     service
                                                                     centre in
developed strong partnerships      across Africa. And many

                                                                                   R10,4BN
                                                                     Kenya
across the continent. We           smaller outfits in South Africa
provide funding, mentorship        depend on our preferential
and training to new and            procurement programme, with
previously disadvantaged           almost R5 billion specifically                  SPENT ON LOCAL
business owners in the film,
TV, media, and information and
                                   directed at small, medium and
                                   micro enterprises (SMMEs) this
                                                                                   PROCUREMENT
communication technology (ICT)     year. Through our Enterprise                    IN SOUTH AFRICA
industries. We work together       Development Trust (EDT), we
with industry professionals in     launched the Innovation Fund,
our largest markets, such as       which focuses on assisting
South Africa, Nigeria, Kenya,
Zambia, Tanzania and Uganda,
to deliver compelling local-
                                   entrepreneurs with ground-
                                   breaking ideas. The fund gives
                                   selected beneficiaries access
                                                                                   R4,9BN
language content and channels.     to tools, skills and financial                  TO SMMES IN
We have connected with various
local sport leagues across the
                                   support. Thandeka Mothibe,
                                   co-founder of broadcast                         SOUTH AFRICA
continent, such as the Premier     connectivity service provider
Soccer League (PSL) in South       KSO, says that without

                                                                                   R45M
Africa and the Super League in     MultiChoice’s supportive
Zambia. We support a network       partnership, her business would
of accredited installers and       not be the success it is today.

                                                                                   INVESTMENT
                                                                                   IN NEW
   31BLACK-OWNED BUSINESSES
                                            16 OF WHICH ARE
                                                                                   BUSINESSES

     HAVE BENEFITED FROM                       WOMEN-OWNED
     THE INNOVATION FUND

10     MULTICHOICE SOCIAL REPORT 2020
PARTNERING WITH ENTREPRENEURS

                                                           “I UNDERSTAND THAT
STRENGTH TO                                                FEELING THE FEAR IS

SELF-STARTERS                                              PART OF THE PROCESS
                                                           OF GROWTH”
THANDEKA’S STORY OF SUCCESS
INCLUDES MANY SUPPORTING CHARACTERS.

When Thandeka Mothibe, Phillip
Seleke and Esrom Sandani left
the safety of employment to
become entrepreneurs,
they couldn’t have imagined
how well their start-up would be
received by the broadcasting
technology industry.

“I’m a techie at heart and have
always known that one day I
would live my passion. When
Phillip approached me with the
idea of starting a business, I
knew it was time to take a leap
of faith, despite the risks. So
we asked the technologically
experienced Esrom to come
on board. Together, we
formed KSO, which stands for
Kgatontle Satellite Operations,”
says Thandeka.

Kgatontle, which means to set
one’s foot in the right direction,
is the Setswana name they
chose to reflect their journey
towards their entrepreneurial
vision. “MultiChoice made it
possible for us to realise our

                                         50%
dreams through funding and
the opportunity to learn and
gain insight from their expertise.
We’re so thankful for the                OF KSO IS BLACK FEMALE-OWNED
opportunity to partner with an
experienced pan-African player.

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PARTNERING WITH ENTREPRENEURS

We hope our story motivates          Most of the equipment KSO uses
other aspirant entrepreneurs         is only available abroad in
and industry SMMEs,” adds            countries such as the UK,
Thandeka.                            Germany and Canada. “We’ve
                                     had opportunities for turnkey
She explains that KSO is a           solutions from overseas, but
broadcasting connectivity            where possible we’ve opted to
business. “We offer broadcast        include and support African
solutions that enable our clients’   businesses instead.”
viewers to watch live events via
satellite, fibre, stream and other   With expansion plans in the
technologies.”                       pipeline and MultiChoice’s
                                     unwavering support as a
As they pursue further growth,       partner, Thandeka is excited
the three founders split the         about what the future holds
day-to-day duties while being        for KSO. “We’re building our
supported by an ever-expanding       business on ethics, hard work
team of employees, freelancers       and empowering others,” she
and interns. Thandeka takes          says. “Sometimes it gets
care of finance, marketing, CSI      scary but that doesn’t stop
and HR, Esrom looks after all        me from pressing on because
technical operations (vans and       I understand that feeling the
teleport), ISP management,           fear is part of the process.”
bookings and travel, and
Phillip is in charge of legal,
regulatory, stakeholder
engagement, customer relations
and business development.

“We’re categorised as a small
business based on our size, but
our capabilities are great. The
broadcast industry is intolerant
of errors as viewers expect to
watch live events seamlessly
from beginning to end. To this
end, we’re painstakingly thor-
ough in what we do – ensuring
a world-class, proudly African
end product,” says Thandeka.

12      MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES

13   MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES

LOCAL CONTENT
We bring authentic African
stories and sports to life. We
amplify the narratives of nations
and communities with movies,
series, sitcoms, soap operas,
sports broadcasts and magazine
shows. Every year, we support the
production of quality local-language
programming to reach people across
the continent. Despite the challenges
caused by the onset of COVID-19,
the 2020 financial year has been
another great one for the growing
African entertainment industry.

SPORT
                                                                      180 +
With multilingual commentary        on that team – proud Africans
and coverage across the             collaborating on international
continent, SuperSport is the        broadcasts – 43 were graduates
biggest supporter of sport in       of the SuperSport internship
                                                                      Interns to date
Africa and the authority on our     programme. Since it was started
inspiring sporting stories. We      21 years ago, approximately

                                                                              700
rose to the challenges of 2020 by   180 individuals have undergone
continuing to deliver world-class   the accredited 18-month course,
entertainment despite the lack      which covers technical and
of live sport during the            production elements of the
coronavirus pandemic.               SuperSport business.                      LOCAL PRODUCTIONS
                                                                              PER YEAR
For Freedom Day in South Africa
on 27 April, SuperSport produced
a 24-hour block of content
dedicated to the 2019 Rugby
World Cup win, as a reminder
of the joy and excitement live
sport brings. We were one of
four host broadcasters for the
Rugby World Cup, with our team
producing 10 of the matches
broadcast from Japan to the rest
of the world. Of the 45 people

14      MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES

GENERAL ENTERTAINMENT
With hugely popular regional

                                          3 850
channel brands in Southern,
East and West Africa, we support
creative professionals across
the continent by commissioning
programming from local
                                          hours of local
production companies and                  content produced
helping to create new ones. We
invest in making movies, series,
telenovelas and reality shows that
tell authentic stories in a variety of
African languages and resonate
with our diverse audiences.

   Young African
   storytellers
   supported by the
   MultiChoice Group

15       MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES

SUPPORTING
SISTERS AND
THEIR STORIES
BORN A YEAR APART, KHAYAKAZI
AND NOMPUMELELO NGQULA
ARE ON A MISSION TO “HOLD A
MIRROR TO OUR SOCIETY”.
IN 2013, THEY STARTED PIXEL
PERFECT PRODUCTIONS –
NOW A VIBRANT COMPANY
THAT MULTICHOICE IS
PROUD TO PARTNER WITH.

        Starting their own company          techniques by providing               the power of their daughters’
        was a creative leap of faith, but   mentoring, funding and further        storytelling. “We come from a
        since then the 20-something         commissions. Pixel Perfect            very entrepreneurial home –
        sisters have produced an            Productions is a beneficiary          our family believes in building
        impressive portfolio of film and    of the MultiChoice Innovation         businesses and legacies. We
        series, including Mzansi Magic’s    Fund and a preferred production       were taught to work very hard
        SAFTA-winning Monday-night          partner. This investment has          and to be respectful of the
        drama iThemba.                      allowed the Ngqula sisters            process of creating a good
                                            to share authentic African            reputation,” says Khayakazi.
        Before the accolades and            narratives with the world.
        acclaim, MultiChoice recognised                                           Their careers took a leap
        the sisters’ commitment to          Khayakazi and Nompumelelo’s           forward when Khayakazi had
        quality. We helped them to          parents didn’t understand their       just returned from the New York
        raise their production value        creative careers at first, but they   Film Academy and the sisters
        and perfect their storytelling      were encouraging once they saw        went into business together. “We

16    MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES
                                                                              “MULTICHOICE BELIEVE
took the opportunities available     gigs but newer ones. There’s             IN US – THEY BELIEVE
to us and ran with them even         space for us now.”
though we were very young at                                                  AFRICANS CAN TELL THEIR
the time – 24 and 25 years old. It
was the best decision we could
                                     Women are also demanding
                                     more space on- and off-screen,
                                                                              OWN STORIES BETTER
have made, because there’s been      adds Nompumelelo. “There’s               THAN ANYONE ELSE”
exponential growth in demand         been a culture shift in the
for video entertainment content      industry. Representation matters
worldwide over the past decade,”     and we wanted to show a
says Nompumelelo.                    variety of women on iThemba.
                                     We wanted our audience to feel
“There’s always been great           the complexity and full range
talent in Africa, but now we have    of emotions for each character.
access to superior technology        Yes, we wanted to show strong
and our local scene has blown        women, but we also wanted
up to become world-class             to show them weak, hurt and
as a result. Local channels          foolish. Showing black women
recognise that Africans want         as more than just providers
to see themselves on screen.         and nurturers was the utmost
We obviously want to create          consideration for us. Being able
the best possible content for        to reflect our humanity to people
our audiences on different           is important.
platforms and are incredibly
grateful to have the opportunity     “Our first consideration for
to reap the benefits of the newer    staffing shows this too,” she
commissions that are now             says. “We hire dozens of            among the best in the world;
available. It’s not just the older   freelancers. On a series, we        comparable to the BBC or ITV
production companies getting         have close to 180 people on         in the UK,” says Khayakazi.
                                     set.” With each new project,
                                     they aim for a 50:50 ratio of men   “Nothing makes me happier than
                                     and women. “If we don’t insist      the fact that I can go to a variety
 “I COULDN’T HAVE                    on positive discrimination in our   of channels on the DStv platform
 DREAMT OF GETTING                   business, none of the changes       and watch South African content
                                     we want to see will materialise.    in a variety of languages all day
 COMMISSIONED TO                     More equitable sets can destroy     long and not touch on a single

 PRODUCE A SERIES                    pay discrimination and grow
                                     the industry for everyone.”
                                                                         minute of international content.
                                                                         That’s a gift that I don’t think
 BEFORE I TURNED 30”                 The sisters are full of praise      people realise is super rare, as it
                                     for MultiChoice’s commitment        requires a sizeable investment,”
                                     to local content. “It’s probably    she says.

17      MULTICHOICE SOCIAL REPORT 2020
INVESTING IN OUR STORIES

“Our own content would never         sharing our own has
have seen the light of day without   some merit. There’s not
MultiChoice’s determination          just one dialect of Xhosa
to develop us from a small           and we want to share them
production company into the          all, from the newer urban way
force we are today.                  of speaking to the traditional
                                     dialect that you find in rural
“Most of our content is isiXhosa     areas. We want to share the
because we think language            African experience without the
is an important conveyor of          stereotypes, and we always want
culture. Africa is such a rich       to create content that resonates
tapestry of cultures and we think    with people.”

COMMUNITY TV
The MultiChoice Group partners
with grassroots television
operations across Africa. Back
in 1995, MultiChoice started
joint ventures with the Kenya
Broadcasting Corporation and
Zambia National Broadcasting

                                                                          R5M
Corporation.

In South Africa, we support          School. We also support these
six community TV stations:           stations with free MultiChoice       INVESTED IN EQUIPMENT,
Soweto TV, GauTV, 1KZN TV,           Diski Challenge and SuperSport
                                                                          CONTENT AND TRAINING
Cape Town TV, Tshwane TV             Rugby Challenge content,
and Bay TV. Our investment           including live matches and
comes in the form of scheduling,
pitching, production and camera
training, as well as Business
                                     magazine shows. We’ve donated
                                     state-of-the-art equipment to the
                                     beneficiaries as well as training
                                                                          R360M
                                                                          IN BROADCAST RIGHTS
Development and Leadership           in the form of skills development.
Training at Henley Business                                               FOR COMMUNITY TV ON DS TV

14
partnerships
with public
broadcasters
in East, West and
Southern Africa

18      MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES

19   MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES

        TAX CONTRIBUTIONS                  R6,9BN
                                           total taxes collected
        The MultiChoice Group is one of
        the largest taxpayers in Africa.

                                           R5,1BN
        We enrich lives through video
        entertainment in 50 countries
        in total, boosting economic
        activity in South Africa and
        sub-Saharan Africa. In the 2020    TOTAL TAXES PAID
        financial year we continued to
        make a significant contribution
        to governments across the
        continent.

20   MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES

JOB OPPORTUNITIES
We create jobs for more             This year, we extended our           to be economically active and
 than 8 000 full-time, contractor   capacity for job creation in         self-sufficient in 2020.
and temporary staff, as well        Africa by focusing on youth
as the employees of our             development, notably through a       We initiated our 18-month
thousands of partners and           new partnership with the Youth       Technology Graduate
suppliers across the continent.     Employment Service (YES)             Programme, designed to
Our leadership teams invest         initiative. We also expanded         increase the availability of
in connecting with individuals,     the objective of Let’s Play, our     scarce technical skills in artificial
inspiring them with the impactful   SuperSport CSI initiative, to        intelligence (AI) and engineering.
work we do in changing our          include coaching learnerships        The programme offers a whole
customers and communities’          for aspiring sports professionals.   new world of opportunity
lives. Our customer service                                              for graduate-level science,
centres                             Our GOtv Sabiman initiative          technology, maths and science
                                                                                                                 Some of the
provide employment and              continued to uplift young            (STEM) students, and seeks to           MultiChoice
training for many semi-skilled      Nigerians in door-to-door sales      support and retain these much-          Group’s tech
workers across Africa.              and customer support positions       needed skills in Africa.                graduates
                                                                                                                 at work

21      MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES

INSTALLERS
 5 604
 INSTALLERS
 ACROSS AFRICA

CUSTOMER SERVICE AND SALES

 1 747
 independent
 service providers

 6,6M
 INTERACTIONS
 MANAGED ON SELF-SERVICE,
 EMAIL, CHAT AND SOCIAL MEDIA
 PLATFORMS EVERY MONTH

                                        3 000+
                                        GOtv Sabimen work as
                                        door-to-door salesmen
                                        in Nigeria

22     MULTICHOICE SOCIAL REPORT 2020
CREATING OPPORTUNITIES

                   YES PARTNERSHIP
                   AND LET’S PLAY                                    500
                   LEARNERSHIPS                                      NEW WORK
                                                                      OPPORTUNTIES
                                                                      CREATED OUTSIDE
                           R50,6M                                     THE MULTICHOICE
                                                                      GROUP
                            invested in 2020

                          Dimakatso Suzan
                          Matsonyonyo, now
                          working thanks to our
                          partnership with YES

AI AND ENGINEERING
     R1,8M
     SPENT ON WORKPLACE
     READINESS PROGRAMME

  400                                             13 GRADUATES
     entry-level learners
     supported to develop                         IN SCIENCE, TECHNOLOGY, ENGINEERING
     key sector skills in IT,                     AND MATHEMATICS (STEM) JOINING
     project and general
     management skills                            THE PROGRAMME IN 2020

23     MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

24   MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

   Corporate Social Investment (CSI)
  We continue to                    through the MultiChoice Talent
  nurture talent within the         Factory (MTF) academies,
  communities in which we           masterclasses and online portal.
  operate. In South Africa,         We also contributed to various
  the sporting community            social development initiatives in
  benefited from two sustainable    Africa such as donating medical
  tournaments for promising         supplies to a hospital in Luanda.
  young players – the
  MultiChoice Diski Challenge

                                     R246,6M
  and the SuperSport Rugby
  Challenge – as well as the
  Let’s Play Physical Education
  programme for teachers and         TOTAL CSI INVESTMENT DURING
  learners. Across the continent,    THE 2020 FINANCIAL YEAR
  established and aspiring
  creative professionals gained
  valuable industry knowledge

MULTICHOICE
DISKI
CHALLENGE
                                                                            46
The Diski Challenge started in      with 240 matches scheduled for
2014 with 64 matches for reserve    the 2019/2020 season – of which
Premier Soccer League (PSL)         204 were actually played due to
players. The objectives of the      COVID-19. Despite the season’s           live
tournament remain to prepare        early end, Diski Challenge stats         broadcasts
fledgling players for a career in   show a solid contribution to one
football while creating exposure    of Africa’s best-loved sports.

                                      560+                              R69,7M
for them and opportunities for
young broadcast professionals,
as well as providing community
TV stations with free broadcast                                         INVESTED IN THE DISKI
rights. It has since developed        PLAYERS PARTICIPATED              CHALLENGE IN 2020
into a full league programme,

25      MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

                                                                                 R20M
                                                                                 INVESTED IN THE
                                                                                 TOURNAMENT
                                                                                 THIS YEAR

                                                                                 480+
                                                                                 PLAYERS PARTICIPATED

                                                                                 60
                                                                                 PLAYERS PROGRESSED TO
                                                                                 SUPER RUGBY SINCE 2017
SUPERSPORT
RUGBY CHALLENGE
Bringing rugby to the people,       The initiative also offers
                                                                            8
                                                                            Festivals
                                                                                          59
                                                                                          Matches
the Challenge provides              on-the-job training for broadcast       hosted        played
exposure for local clubs and        interns and graduates, and
provincial heroes. By going off     serves as a platform to uplift
the beaten track to venues in the   the capabilities of SuperSport’s
rugby heartlands of South Africa,   production partners. The rights
with a particular focus on the      to broadcast the SuperSport
Eastern Cape, this tournament       Rugby Challenge and its
serves as a springboard to          related magazine programming

                                                                        R44M
showcase and elevate South          are given free of charge to
African rugby.                      community TV stations.

LET’S PLAY                          150                                 invested in Let’s Play initiatives
                                                                        during the 2020 financial year

SuperSport’s CSI initiative has      Educators have
enriched the lives of more than      completed the PE
1,5 million learners to date         training course
through investment in physical       during the 2020
education programmes and             financial year
multi-purpose sports fields for
schools and communities. In the
2020 financial year, Let’s Play,
in partnership with UNICEF,
introduced a training element to
equip teachers with the latest PE
and child safety methodologies.

26      MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT
                                                                           “ALL THE FILMS NOMINATED
                                                                           IN THE MTF CATEGORY WERE
THE MULTICHOICE                                                            REMARKABLE FOR THEIR
TALENT FACTORY (MTF)                                                       TECHNICAL EXPERIENCE AND
                                                                           THEIR STORYTELLING.”
We have moved from CSI to creating shared value (CSV)
                                                                           FEMI ODUGBEMI, AMVCAS HEAD JUDGE
through our MTF initiative, where we’re committed to
developing and upskilling Africa’s young storytellers.

We have established four MTF         University, Pan-Atlantic University
film academies – East Africa         (Lagos) and Henley Business
(Kenya), West Africa (Nigeria),      School, and industry giants
Southern Africa (Zambia) and
MTFza (South Africa). The
objective of the MTF programme
                                     such as Dolby, Jasco Broadcast
                                     Solutions, Avid, Nihilent and the
                                     New York Film Academy – all
                                                                           27 000
                                                                           African creatives are
is to deliver industry value         sharing their collective experience
through the students who             of filmmaking from as far as
                                                                           currently supported
graduate. Over the past five         Hollywood to Bollywood and            by the MTF Portal
years, MTFza (formerly Magic         Nollywood.
in Motion) has delivered 72
graduates and more than 20 films
for our M-Net channels under
                                     The MTF Portal – the third pillar
                                     of the programme – provides a
                                                                           R52,6M
                                                                           INVESTMENT IN THE
the leadership of the acclaimed      digital networking platform for
academy director Bobby Heaney.       creatives across the continent,       MTF PROGRAMME
The academies in Kenya, Nigeria      including online masterclasses,
and Zambia were launched in          up-to-date industry news and
October 2018, with 60 graduates      production opportunities. Due to
in 2019, and have so far delivered   the impact of COVID-19, we have
six films for screening on local     adapted and shifted our focus
M-Net channels and Showmax.          to create even more value for
                                     filmmakers online.
What’s unique about the MTF

                                      74 132
programme is the hands-on
film experience offered through
immersions on local M-Net
productions across the continent      STUDENTS            GRADUATES
with on-the-job training. MTF         ENROLLED            OF MTF
has also offered a host of            IN THE MTF          ACADEMIES        A film by MTF East Africa Academy won
                                                                           the MultiChoice Talent Factory Award at the
masterclasses in sound, lighting,     ACADEMIES           TO DATE          seventh edition of the Africa Magic Viewers’
storytelling, cinematography

                                     600+
                                                                           Choice Awards (AMVCAs) in Lagos, Nigeria,
and production; facilitated by                                             on 14 March 2020
industry professionals across
Africa as well as specialist
trainers from our channels
                                      INDUSTRY PROFESSIONS HAVE
and partners. These include
                                      ATTENDED MTF MASTERCLASSES
academic institutions such as the
                                      IN 14 COUNTRIES
University of Zambia, Kenyatta

27      MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

CARING FOR
OUR COMMUNITIES
Just one example of the social        shelter for homeless children. The
investment that the MultiChoice       company also donated 30 sexual
Group makes across Africa is          health kits (each lasting up to five
this year’s charitable involvement    years) to Luanda’s Golf Hospital,
in Angola. MultiChoice Angola         in partnership with the Angolan
employees collected and               Ministry of Health and other
donated food and cleaning             organisations, to stop the spread
supplies to Dom Bosco, a              of diseases such as HIV.

  Sports development
  Sports in Africa have the           organisations to help them             prestigious sports awards, support
  power to unite people and           achieve this. We equip                 The Sports Trust in South Africa,
  bring energy to even the most       young footballers through              and boost the profile of sports
  depressed communities.              the SuperSport United Youth            such as netball and wheelchair
  We have made it our mission         Academy, sponsor Kenya’s               basketball.
  to inspire and uplift people
  through the development of
  sports and supports various

SUPERSPORT
UNITED YOUTH
ACADEMY
                                                                             8 000                         30
One of the leading football           Division clubs. We continue to
development programmes in             nurture the football fraternity’s
Africa, the SuperSport United         youngest members through
Youth Academy provides                the SuperSport United Soccer
promising young players with          Schools, which offer free              players attend     full-time
housing, education, nutritional       coaching across South Africa.          our Soccer Schools players
and medical support, coaching,                                               every week         enrolled
and life skills and media training,
as well as social activities. To
date, more than 100 Academy
                                        R13M
                                        INVESTED
                                                                                                in the
                                                                                                Academy

graduates have gone on to play
for Premier Soccer League
                                         IN THE ACADEMY DURING
(PSL) and National First
                                         THE 2020 FINANCIAL YEAR

28      MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

NETBALL
As South Africa gets set to
host the 2023 Netball World
Cup, we remain firmly behind
this burgeoning sport. The
relationship goes back to 2013
when Netball SA signed a
broadcasting sponsorship deal
with SuperSport – exposure that
has helped this popular sport
grow exponentially, commercially
and in terms of performance. The
South African national team is
now ranked fifth in the world.

WHEELCHAIR BASKETBALL
Since its launch 22 years ago,
wheelchair basketball in Africa
has gone from strength to
strength and become a world
leader. SuperSport broadcasts
its live events across the
continent. The sport’s growth
has empowered many people
with disabilities to realise their
goals and aspirations. We are
committed to supporting this
sporting code through initiatives
such as the SuperSport
Wheelchair Basketball Series.

R5,2M
INVESTED
IN 2019/2020
29       MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

THE SPORTS
TRUST
We have supported The Sports Trust
since it was established in 1994, with
SuperSport as a founding member and
trustee. A historic collaboration between
business, government and sport, The
Sports Trust builds infrastructure and
supplies kit, equipment and programmes
to develop the skills of young South
Africans in mainly disadvantaged
communities.

     R2,7M 12 HOURS
      invested during the                   of on-air coverage
      2020 financial year                   every month

SPORTS PERSONALITY
OF THE YEAR
AWARDS (SOYA)
As the biggest supporter of sport
in Africa, MultiChoice Kenya
sponsored SOYA 2019, an event
that inspires East Africa’s sports

                                                                 R0,2M
professionals to reach for the
stars. Last year’s overall winner
was marathon world-record
holder Eliud Kipchoge.                                           donated in the
                                                                 2020 financial year

30      MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

  Training
 Year after year, the MultiChoice
 Group supports its employees and
 Africa’s future professionals by
 promoting learning and skills
 development. Among the
 beneficiaries is rising star Tanuja
 Singh, who entered the prestigious
 Henley Leadership Programme in
 2020. Her story is one of many that
                                           LEARNING TO LEAD
 reflect our investment in Africa’s next
 generation of talented professionals
                                           MEET TANUJA SINGH – WIFE, MOTHER
 – and is testament to our commitment      OF TWO AND SPECIALIST DEMAND PLANNER
 to enriching lives.
                                           WITHIN THE CUSTOMER GROUP (SALES AND
                                           DISTRIBUTION) IN THE MULTICHOICE GROUP.

                                                              Early on in life, Tanuja was
                                                              equipped with the self-assurance
                                                              to succeed. She grew up in the
                                                              tight-knit community of Lenasia
                                                              in Gauteng, where “everyone
                                                              knew everyone and supported
                                                              each other in their triumphs
                                                              and struggles”.

                                                              “There I learnt to be
                                                              compassionate and care for
                                                              others. No one was invisible,
                                                              which gave me the confidence to
                                                              walk boldly and venture out into
                                                              the corporate world,” she says.

                                                              Her parents encouraged her to
                                                              become a businesswoman, so
                                                              she has seized the graduate
                                                                      programme opportunities
                                                                       that have come her way.
                                                                      She took her first job in
                                                                  2010 and, apart from a brief
                                                              career break to focus on her
                                                              passion for baking, hasn’t
                                                              looked back.

31    MULTICHOICE SOCIAL REPORT 2020
NURTURING TALENT

   R191M
     invested in employee
     development, including

   R21M
     in bursaries awarded
     to internal employees,
     external students and
     employee dependants

At MultiChoice, mentors such as     all employees through the
Justin Shaw, Bernard Matlhaga       MultiChoice Academy, makes          “I HAVE BEEN THROUGH
and Vivan Moodley have              Tanuja “extremely grateful” to
inspired Tanuja to further her      be part of Africa’s leading video
                                                                        MANY COMPANIES IN
studies. Earlier this year, after   entertainment group.                MY CAREER JOURNEY,
just one year at the company,
she was given the opportunity to    Her long-term goal is to earn       NONE OF WHICH
enrol in the Henley Leadership      an MBA degree and become a
                                                                        HAVE OFFERED WHAT
Programme, which she is due to      woman of influence in corporate
complete in January 2021.           Africa. Describing the Africa       MULTICHOICE HAS
                                    she sees, Tanuja says, “The
“Thus far, the course has           youth are the future. The more
                                                                        OFFERED ME. IT’S
provided profound teachings         we invest in them, the brighter     RARE TO GET SUCH
and allowed me to put the           the future will be. I hope they
knowledge into practice,” she       continue to be empowered by         OPPORTUNITIES.”
says. “The structure of the         companies such as MultiChoice
course is phenomenal because        that fund leadership training
it helps me to identify and apply   for young people.”
my leadership abilities and
skills in both professional and
personal aspects of life. I see
it as a stepping stone in the
growth of my career.”
                                         3 018                          58 183
                                                                        ENROLMENTS
                                         employees                      ON OUR ONLINE
That, coupled with the free              attended
online learning available to             formal training                LEARNING PLATFORM

32      MULTICHOICE SOCIAL REPORT 2020
EMBRACING DIVERSITY

33   MULTICHOICE SOCIAL REPORT 2020
EMBRACING DIVERSITY

TRANSFORMATION
We are committed to transforming                         8 516
                                         47%
our broader industry with
initiatives based on a recognition                       FULL-TIME EMPLOYEES,
that equality is a catalyst for                          CONTRACTORS AND
economic independence.                                   TEMPORARY STAFF
The MultiChoice Group is a               OF GROUP
level 2 B-BBEE company and
MultiChoice South Africa is a            EMPLOYEES ARE
level 1 B-BBEE company. We               WOMEN
have a number of enterprise

                                                         78
development initiatives and
preferential procurement
programmes to support new
and previously disadvantaged
business owners.
                                                         NATIONALITIES

34      MULTICHOICE SOCIAL REPORT 2020
EMBRACING DIVERSITY

PHUTHUMA NATHI
Phuthuma Nathi is our South
African broad-based black
economic empowerment
(B-BBEE) share scheme.
More than 80 000 black              PHUTHUMA
South Africans, together with
MultiChoice Group (1,4%),           NATHI OWNS

                                    25%
own 25% of MultiChoice South
Africa. Phuthuma Nathi has
paid more than R11,9 billion
in dividends since the start of
the scheme in 2006. After the
MultiChoice Group listed on the
                                    OF MULTICHOICE
Johannesburg Stock Exchange         SOUTH AFRICA
(JSE) in 2019, Phuthuma Nathi
shareholders were given the
option to exchange some of
their shares in Phuthuma Nathi
for share in MultiChoice Group.
Almost 5,7% of shareholders
accepted the offer.

35      MULTICHOICE SOCIAL REPORT 2020
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