European Network of Public Employment Services - PES Capacity Questionnaire Country Factsheet Greece Manpower Employment Organisation (OAED) 2020 ...
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FOR INTERNAL USE
European Network of Public
Employment Services
PES Capacity Questionnaire
Country Factsheet
Greece
Manpower Employment Organisation (OAED)
2020
Written by ICON INSTITUT Public Sector GmbH
November 2020
Social EuropeEUROPEAN COMMISSION Directorate-General for Employment, Social Affairs and Inclusion Directorate B — Employment Unit B.1 — Employment Strategy Contact: Hilde Olsen E-mail: EMPL-PES-SECRETARIAT@ec.europa.eu European Commission B-1049 Brussels LEGAL NOTICE The information and views set out in this document are those of the authors and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of the information contained therein. More information on the European Union is available on the Internet (http://www.europa.eu). Manuscript completed in November 2020. The European Commission is not liable for any consequence stemming from the reuse of this publication. Luxembourg: Publications Office of the European Union, 2020 © European Union, 2020 The reuse policy of European Commission documents is implemented by the Commission Decision 2011/833/EU of 12 December 2011 on the reuse of Commission documents (OJ L 330, 14.12.2011, p. 39). Except otherwise noted, the reuse of this document is authorised under a Creative Commons Attribution 4.0 International (CC-BY 4.0) licence (https://creativecommons.org/licenses/by/4.0/). This means that reuse is allowed provided appropriate credit is given and any changes are indicated. For any use or reproduction of elements that are not owned by the European Union, permission may need to be sought directly from the respective rightholders.
PES Capacity Questionnaire. Country Factsheet – Greece
About the Manpower Employment Organisation (OAED)
Name of PES Manpower Employment Organisation (OAED)
PES Website address www.oaed.gr
PES contact person and Yannis Papadimitriou
email address (j.papadimitriou@oaed.gr)
1. Background
1.1. Status of the national PES
The OAED (the Greek PES) is a public entity supervised by the Ministry of Labour and
Social Affairs and it is the main body responsible for implementing governmental policies
for promoting employment and combating unemployment, in accordance with EU-level
guidelines and Greece’s National Employment Strategy.
The main objectives of the PES are promoting employment, overseeing unemployment
insurance and social protection, maternity allowance, vocational education and training,
managing Active Labour Market Policies (ALMPs) for combating unemployment, and
promoting employment and vocational training (VET, apprenticeships, workplace
training) for both unemployed and employed individuals in accordance with their specific
needs.
1.2. Geographical organisation
The PES is organised according to the following structure.
Level Description
National Central - composed of a governor, a Management Board, general
Directorates and specialised Directorates.
Regional Regional – there are seven Regional Directorates. The central
Management Board’s decisions and guidelines are implemented
by the Regional Directorates and by the local level bodies.
Local Local employment offices (118) - made up of Employment
Promotion Centres (local PES/KPA2) and educational bodies. The
PES also runs 50 Apprenticeship Vocational Schools (EPAS), 30
Vocational Training Institutes (IEK), 6 Vocational Training
Centres (KEK), 2 Vocational Training Centres for People with
Disabilities, and 25-day nurseries.
1.3. Relationships and cooperation with other organisations
The PES operates and cooperates with a range of organisations and with different types
of relationships, the principal ones being as follows.
• The PES is governed by a tripartite Management Board comprising
representatives from the social partners and public bodies.
• The PES works in partnership with local providers of services to jobseekers and
employers.
• The PES collaborates with various labour market stakeholders, such as VET
providers and municipalities.
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2020PES Capacity Questionnaire. Country Factsheet – Greece
1.4. Key PES responsibilities
The key activities and tasks and the PES responsibilities within them are set out in the
table below.
Activity/Task PES Responsibility
Implementation of services of individualised Fully responsible*
assistance (e.g. intensive counselling and
guidance, job-search assistance) and follow-up
for unemployed people provided as part of a
planned path towards durable (re-)employment
(cf. services as in Eurostat LMP database
Category 1.1.2).
Implementation of ALMP measures (any Fully responsible
measures within Eurostat LMP database Cat. 2-
7) financed by national funds or ESF (the
European Social Fund) co-funding.
Administration of national unemployment benefit Fully responsible - for both
(UB)scheme (the handling of UB claims, unemployment benefit (UB) and
payments, financial planning and reporting, etc.) unemployment assistance
Administration of social types of allowances (e.g. Fully responsible for:
child allowances for UB recipients), please • special allowance for seasonal
specify each allowance separately: workers;
• maternity allowance;
• specific scheme for self-employed
people who have become
unemployed (craftsmen and liberal
professions, lawyers, engineers,
doctors – not farmers);
• social tourism; and
• summer camps for children.
Administration of benefits for people with Not responsible
disabilities or handicapped people, please specify
which exact group(s) are covered:
Approval of layoffs by employers. Please specify Not responsible
if this concerns specific conditions or situation
only:
Licensing and supervising private employment Not responsible
agencies (PrES), please specify whether this
covers PrES, temporary work agencies, or
another type of service provision by private
companies:
Implementation of the Apprenticeship Fully responsible
Programme at the OAED EPAS (Apprenticeship
Vocational Schools) addressed to young people
aged 16-23.
Notification of apprenticeship places and the Fully responsible
placement of apprenticeship candidates**
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2020PES Capacity Questionnaire. Country Factsheet – Greece
Activity/Task PES Responsibility
Careers advice and guidance for young people Not responsible
still in education
Acting as Managing Authority for the ESF Intermediate body
Managing training centre for jobseekers (that are Fully responsible
an integral part of the PES)
Issuing of work permits for third-country Not responsible
nationals (e.g. dealing with applications,
approving then issuing, keeping records,
reporting, etc.)
Other – please specify: None
* Implementation of individualised assistance services, including: a) identification of jobseeker needs and
characteristics; b) labour market information; c) setting up an Individual Action Plan (IAP); d) job-search
assistance and follow-up based on the IAP; e) implementation of group counselling services, comprising:
vocational guidance, job search techniques, business initiative counselling, aimed at reintegrating
jobseekers into the labour market. The implementation of counselling services are in direct relation to the
implementation of ALMPs.
** Apprentices study at the OAED Vocational Schools (EPAS).
1.5. PES good practices
Examples of good practice in the Greek PES identified by the European Network of PES
are listed below.
PES Practice: Acquisition of work experience for new entrants to the
EN 2015
labour market
EN PES Practice: New jobs for the unemployed (OAED) programme 2015
PES Practice: Promotion of self-employed for new entrepreneurs and
EN 2015
creation on new enterprises
PES Practice: Two-year employment promotion programme with social
EN 2015
security contributions subsidisation
Source: EC DG EMPL, PES Practices: http://ec.europa.eu/social/main.jsp?catId=1206&langId=en.
2. Annual expenditure
Total PES expenditure increased by EUR 492.1 million or 21% between 2017 and 2019,
reaching EUR 2 792.6 million by the end of the period. Within this total, expenditure on
all types of benefits increased by 24% and expenditure on ALMPs also increased by
51%. No data on expenditure are available from 2010 to 2016.
The principal source of funding for PES activities are Social Security Contributions, with
additional amounts from the Government Budget and the ESF.
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2020PES Capacity Questionnaire. Country Factsheet – Greece
Table 1. Annual expenditure summary (EUR million)
Expenditure category 2014 2015 2016 2017 2018 2019
Total PES N/A N/A N/A 2 300.5 2 384.9 2 792.6
All types of benefits N/A N/A N/A 958.8 1 044.0 1 192.6
ALMPs N/A N/A N/A 320.0 281.4 482.1
Staff costs N/A N/A N/A 96.5 96.7 100.8
Staff training costs N/A N/A N/A 0.03 0.02 0.03
Budget intended for N/A N/A N/A 0.0 0.0 0.0
other institutions
Other expenditure N/A N/A N/A 925.3 962.8 1 017.1
Source: Annual PES Benchlearning Data Collection.
3. Human resources
The total number of PES staff fell by 14 FTE or less than 1% over the period 2017-2020,
reaching 3 430 FTE (Full Time Equivalent) at the end of April 2020. Staff numbers
increased slightly between 2019 and 2020, principally due to new staff recruitment to
cover PES current activities.
The proportion of all staff directly and exclusively servicing jobseekers increased to 10%
in April 2020, though other staff also provide services to clients, yet not necessarily
exclusively. In addition, the proportion of staff directly and exclusively servicing
employers was steady at 5% at the end of April 2020. At the same time, around 50%
of all PES staff were in front-of-office duties (i.e. in contact with clients).
In 2020, there are plans to recruit additional staff to cover PES existing needs. Changes
in the allocation of staff are also likely to occur in 2020 to implement a recently
introduced organisational structure.
Overall staff turnover in 2020 was 3.22%, mostly due to staff retirement and transfer
to other state agencies.
Table 2. Staffing summary (FTE, as of 30 April each year)
Staff category 2017 2018 2019 2020
Total PES staff* 3 444 3 367 3 411 3 430
Of which (absolute and in % of total PES staff):
Front office staff N/A 1 428 1 611 1 706
% front office staff N/A 42% 47% 50%
Exclusively servicing jobseekers 177 181 241 350
% exclusively servicing jobseekers 5% 5% 7% 10%
Exclusively servicing employers 125 130 146 167
% exclusively servicing employers 4% 4% 4% 5%
Staff turnover (for all reasons – figures for 2% N/A 2.28% 3.22%
calendar year)
*The total PES staff figure comprises permanent PES staff and permanent VET teaching staff. Hourly-paid
teaching staff are not included.
Source: Annual PES Capacity Survey.
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2020PES Capacity Questionnaire. Country Factsheet – Greece
4. Registered unemployed
The number of registered unemployed jobseekers increased by 64 747 or 8% between
2014 and 2019, ending the period at 918 990. No information is available on ALMP
participants.
Table 3. Registered unemployed jobseekers and participants in ALMPs
(average monthly stock each year)
Client Group 2014 2015 2016 2017 2018 2019
Registered unemployed 854 243 885 296 910 825 871 830 864 255 918 990
jobseekers*
Participants in ALMPs** N/A N/A N/A N/A N/A N/A
*The number of people registered with the PES, who are available for the labour market and who are, or
should be, looking for a job, excluding those on any active labour market policy (ALMP) measure.
** The number of people participating in ALMP measures in the following categories (according to the LMP
database): Training (Category 2); Job rotation and job sharing (Category 4.3); Sheltered and supported
employment and rehabilitation (Category 5); Direct job creation (Category 6).
Source: Annual PES Benchlearning Data Collection.
5. Job vacancies
The monthly average of job vacancies notified to the PES decreased by 584 or 13%
between 2014 and 2019, reaching 3 802 in 2019. The proportion of monthly average
job vacancies notified to the PES that were filled stood at 52% in 2020. Of the vacancies
notified, 40% were filled within 60 days of notification in the same year.
The share of the job finders who found their present job with PES involvement at any
point has decreased slightly between 2014 and 2019 ending the period at 5.7%.
Table 4. PES Job vacancies
Vacancy measure 2014 2015 2016 2017 2018 2019
Vacancies notified to the PES 4 386 6 277 1 337 3 260 3 696 3 802
(monthly average inflow) *
Vacancies notified to the PES N/A N/A N/A N/A 1 384 1 976
that were filled (monthly average
outflow at the end of the month)
*
Vacancies notified to the PES N/A N/A N/A N/A N/A 1 526
that were filled within 60 days of
notification (monthly average
outflow at end of month) *
Share of the formerly 8.0% 6.7% 5.9% 7.1% 5.4% 5.7%
unemployed who stated in
Eurostat's Labour Force Survey
that the PES was involved at any
moment in finding their current
job (proxy for vacancies filled
with PES assistance) **
Source:
* Annual PES Benchlearning Data Collection.
** European Union Labour Force Survey (EU LFS).
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2020PES Capacity Questionnaire. Country Factsheet – Greece
6. Active labour market policies (ALMPs)
Five new employment measures were introduced in 2019 (see Table 5). Four
amendments were made to existing measures last year (see Table 6).
Table 5. New ALMPs introduced in 2019
Intervention name Target group(s) Types*
Πρόγραµµα δεύτερης επιχειρηµατικής ευκαιρίας Formerly self-employed 7, 6
πέντε χιλιάδων (5.000) ανέργων, πρώην unemployed people, who
αυτοαπασχολουµένων, µε στόχο την επανένταξή have terminated their
τους στην αγορά εργασίας business activity.
Second business chance programme aimed at
integrating five thousand (5,000) formerly self-
employed unemployed people into the labour
market
Πρόγραµµα προώθησης στην αυτoαπασχόληση µέσω Unemployed people aged 7, 6
της οικονοµικής ενίσχυσης επιχειρηµατικών 18-66
πρωτοβουλιών 10.000 ανέργων, ηλικίας 18-66 ετών
Self-employment promotion programme aimed at
financially supporting the business initiatives of
10,000 unemployed people aged 18-66
Επιδότηση θέσεων εργασίας του έργου με κωδικό Unemployed people, 4, 6
“EGF/2017/003 Gr/Attica Retail” που formerly employed in
συγχρηματοδοτείται από το Ευρωπαϊκο Ταμείο retail, in the region of
Προσαρμογής στην Παγκοσμιοποιηση, περιόδου Attica and 10 other
2014-2020, με τίτλο: «Ενέργειες που αφορουν Regions of Greece, who
απολύσεις σε επιχειρήσεις στον Κλάδο 47 της NACE are beneficiaries of the
Αναθ. 2 (Λιανικό Εμπόριο, εκτός από το Εμπόριο programme and who have
Μηχανοκίνητων Οχημάτων και Μοτοσυκλετών) στην upgraded their
επιπέδου NUTS 2 Περιφέρεια Αττικης (El30) και qualifications through
άλλες 10 Περιφερειες Της Χωρας». vocational counselling
and vocational training
Job subsidisation of the “EGF/2017/003 Gr/Attica
measures implemented
Retail” programme, co-funded by the European
through actions preceding
Globalisation Adjustment Fund 2014-2020, and
the 4th Action of the
titled: “Actions about dismissals in businesses of
same programme.
Division 47 of NACE Rev. 2 (Retail Trade, excluding
the trade of motor vehicles and motorcycles) in the
NUTS-2 level Region of Attica (El30) and 10 other
Regions of Greece”.
I) Πρόγραμμα προεργασίας για 300 ανέργους νέους, I) Unemployed people 4, 6
ηλικίας 18-30 σε επιχειρήσεις του ιδιωτικού τομέα aged 18-30.
και σε επιχειρήσεις, φορείς, οργανισμούς του II) Unemployed people
δημοσίου τομέα που ασκούν τακτικά οικονομική aged 22-39.
δραστηριότητα, στην Περιφέρεια Δυτικής
Μακεδονίας
II) Ειδικό πρόγραμμα απασχόλησης 250 ανέργων
ηλικίας 22-39 ετών στην Περιφέρεια Δυτικής
Μακεδονίας και στα νομικά πρόσωπα δημοσίου και
ιδιωτικού δικαίου αυτής και τα οποία δεν ασκούν
οικονομική δραστηριότητα
I) Pre-work programme aimed at hiring 300
unemployed young people, aged 18-30, in private,
public enterprises, entities and organisations
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2020PES Capacity Questionnaire. Country Factsheet – Greece
Intervention name Target group(s) Types*
regularly engaging in economic activity, in the
region of Western Macedonia.
II) Special employment programme aimed at hiring
250 unemployed people aged 22-39 in the region of
Western Macedonia, and in legal entities of public
and private law in the same region which do not
engage in economic activity.
Προώθηση της απασχόλησης μέσω προγραμμάτων Unemployed people 4
κοινωφελούς χαρακτήρα συμπεριλαμβανομένης και selected according to
της κατάρτισης, σε πενήντα έξι (56) Δήμους και social criteria
τριάντα επτά (37) Υπηρεσίες του Υπουργείου (unemployment spell,
Περιβάλλοντος και Ενέργειας / Φορείς διαχείρισης family status, disabilities,
προστατευόμενων περιοχών για 8.933 θέσεις etc.).
πλήρους απασχόλησης
Employment promotion through public works
programmes, including training, in 56 municipalities
and 37 services of the Ministry of the Environment
and Energy/ Bodies managing protected areas, for
8 933 full-time jobs
* Classification of ALMPs according to the EU LMP database: Client services (1.1.), including Information
services (1.1.1.) and Individual case management (1.1.2.); Training (Category 2); Employment incentives
(including job rotation and job sharing) (Category 4); Sheltered and supported employment and rehabilitation
(Category 5); Direct job creation (Category 6); and Start-up incentives (Category 7).
Source: Annual PES Capacity Survey.
Table 6. ALMPs modified in 2019
Intervention name Target groups Type Main modifications
Ειδικό Πρόγραμμα Ενίσχυσης Unemployed 4, 5, • No period of compulsory
Εργοδοτών για την πρόσληψη 2.000 people with 6 job retention
ανέργων, ατόμων με αναπηρίες disabilities, ex- (modifications for the
(ΑμεΑ), απεξαρτημένων από drug addicts, remaining 1 200
εξαρτησιογόνες ουσίες, ex-convicts, positions).
αποφυλακισμένων, νεαρών young offenders • No compulsory 2-month
παραβατικών ατόμων ή νεαρών or young people unemployment spell for
ατόμων που βρίσκονται σε κοινωνικό in social peril the beneficiary target
κίνδυνο, και Πρόγραμμα group.
επιχορήγησης 50 θέσεων • The third-year extension
Εργονομικής Διευθέτησης του χώρου of the programme is not
εργασίας για άτομα με αναπηρίες an option, and the
(ΑμεΑ) subsidy percentage rose
to 90% and up to a
Special employer support
maximum of €800.
programme aimed at hiring 2 000
• Employers can be
unemployed people with disabilities,
enterprises in the form of
ex-drug addicts, ex-convicts, young
public entities.
offenders and young people in social
peril. Subsidy programme for 50 All amendments were
jobs with ergonomic workspace introduced through a
arrangement for people with relevant Ministerial Decision
disabilities**. issued on 13 July 2020.
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2020PES Capacity Questionnaire. Country Factsheet – Greece
Intervention name Target groups Type Main modifications
Υλοποίηση προγραμμάτων Μαθητείας Young people 2 E-application of candidates
στις 50 Επαγγελματικές Σχολές aged 16-23 who (students) & E-application of
(ΕΠΑΣ) have completed hourly-paid teaching staff at
at least the first the EPAS for the school year
Implementation of apprenticeship
grade of the 2020-2021
programmes at OAED’s 50
upper
Apprenticeship Vocational Schools
secondary
(EPAS).
school.
Αναγγελία θέσεων Μαθητείας από Young 2 The modification concerned
εργοδότες -Τοποθέτηση σε θέσεις apprentices an increase in the
Μαθητείας στις ΕΠΑΣ ΟΑΕΔ apprenticeship subsidy
amount (Partnership
Announcement of apprenticeships by
Agreement 2014-2020)
employers - Placement of students
from €11 to €14.5 (in
in apprenticeships at the OAED
2019), and then, as of 3
EPAS.
October 2020 to €16.54.
The subsidy was adjusted to
reflect the increase in the
minimum daily wage, as
defined in the National
General Collective Labour
Agreement.
Πιλοτικό πρόγραμμα απασχόλησης Unemployed 2 Penalties for incomplete
ανέργων ηλικίας 45 ετών και άνω, people aged 45 attendance of the courses;
εγγεγραμμένων στο μητρώο and over who procedures for the
ανέργων του ΚΠΑ2 Ελευσίνας are registered certification of the
with the knowledge acquired.
Pilot employment programme aimed
Elefsina KPA2
at hiring unemployed people aged
(local PES)
45 and over who are registered with
the Elefsina KPA2 (local PES).
* Classification of ALMPs according to the EU LMP database: Client services (1.1.), including Information
services (1.1.1.) and Individual case management (1.1.2.); Training (Category 2); Employment incentives
(including job rotation and job sharing) (Category 4); Sheltered and supported employment and rehabilitation
(Category 5); Direct job creation (Category 6); and Start-up incentives (Category 7).
** Note: the employer subsidies for the (first) job creation programme with disabled beneficiaries also support
the employers for the (second) ergonomic workspace arrangement programme, aimed at the rehabilitation of
the people with disabilities hired within the framework of the programme.
Source: Annual PES Capacity Survey.
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2020PES Capacity Questionnaire. Country Factsheet – Greece
The following table shows the types of ALMPs that are primarily used for each of the
client sub-groups listed in the table.
Table 7. Types of ALMP for specific client groups
Target Young Long-term Older Disabled Refugees*
group people unemployed workers
(aged
Type of ALMPs under 25)
1.1.1 Information
√ √ √ √
services
1.1.2 Individual case
√ √ √ √
management
2: Training √ √ √ √ √
4: Employment
√ √ √ √
incentives
5: Supported
employment and √
rehabilitation
6: Direct job creation √
7: Start-up incentives √ √ √ √
Source: Annual PES Capacity Survey.
*Applies only to those with a temporary or permanent resident permit (status).
7. Main targets for measuring and monitoring performance
Table 8 lists the main strategic targets set by the PES for 2020 for all clients and for
sub-groups. The first column describes the general objective, while the second and third
columns specify the indicators and targets set.
Table 8. Main targets for measuring and monitoring performance
Objective Indicator, including target group Target(s) set
and time frame where applicable
Strengthen the mediating role of Share of Individual Action Plans (IAP) 80%
OAED in the labour market and
Share of referrals within wage subsidy 100%
improve PES performance
programmes
Share of referrals for vacancies 100%
Number of contacts with employers Increase 20%
Share of new vacancies Increase 10%
Share of placements within wage 100%
subsidy programmes
Number of vacancies filled Increase/ Not
applicable yet
Average time for wage subsidies 30 days
applications approval
Average time for issuing benefit 40 days
decisions
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2020PES Capacity Questionnaire. Country Factsheet – Greece
Objective Indicator, including target group Target(s) set
and time frame where applicable
Increased number of Annual number of EPAS students Increase by
Apprenticeship Vocational School 20% on the
(EPAS) students in the 2020- school year
2021 school year compared to 2020-2021
the 2019-2020 school year.
Increased number of Vocational Annual number of IEK students Increase by
Training Institute (IEK) students 20% on the
in the 2020-2021 school year school year
compared to the 2019-2020 2020-2021
school year.
Programme take-up rate Proportion of unemployed people who 80%
were hired on New Job Creation
Programmes, and proportion of
unemployed people who started their
own business on Programmes for New
Self-Employed.
Source: Annual PES Capacity Survey.
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