Greenville-Spartanburg International Airport - RFP Pre-Proposal Conference - Food & Beverage Concessions Management & Operating Services August ...
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Greenville-Spartanburg International Airport RFP Pre-Proposal Conference – Food & Beverage Concessions Management & Operating Services August 17, 2020
Introductions www.gspairport.com
Commercial Business Department
Scott C. Carr, A.A.E.
VP – Commercial Business & Communications
scarr@gspairport.com
864-848-6222
Carlos Ruiz, A.A.E.
Director – Commercial Business
cruiz@gspairport.com
868-848-6208
www.gspairport.com 3
Region Overview www.gspairport.com
Upstate South Carolina
Population
• 10 County region: 1,499,762 (2019)
• State of South Carolina: 5,148,714 (2019)
• Key Cities within 100 miles: Asheville, Atlanta,
Charlotte, Columbia, & Knoxville
• Total households: 588,046 (2019)
• Total families: 1,201,575 (2019)
3-County MSA
• Average Household Income: $50,296 (2019)
Source: Upstate SC Alliance
www.gspairport.com 5
Why GSP and the Upstate?
• Superior Infrastructure: One of the nation’s
most productive workforces
• International Hub: The North American
location of choice for global companies
• Diverse Economy: World-wide recognition as
a center for advanced manufacturing
• Institutions of Higher Learning - A Driving
Force: Top-ranked training programs for
business and industry
• World-Class Quality of Life
• Outdoor Adventures for every taste
www.gspairport.com 6
Upstate Headquarter Facilities
More than 245 Headquarters
in the Upstate
(Global, North American, National, & Regional)
www.gspairport.com 7
Companies are Moving to Upstate SC
Nearly 400 companies
have announced
relocations or
expansions in the
Upstate SC since 2015
resulting in 27,300 new Company Announcements 2015-2020
jobs and $7.9 billion
dollars of investment.
Source: Upstate SC Alliance
www.gspairport.com 8
People are Moving to the Region Too!
New residents are
flocking to the Upstate
region to fill jobs
created by companies
that have announced
relocations or
expansions
www.gspairport.com 9
Greenville-Spartanburg Airport District Overview
www.gspairport.comAirport District – Governance
• The Airport District is governed by a six
member Commission with three members
appointed by the legislative delegation of
Greenville County and, three members
appointed by the legislative delegation of
Spartanburg County, all confirmed by the
Governor.
• The Airport Commission is a policy board
with six meetings per year.
• The Airport District receives no local tax
dollars and is fully self-sustaining
financially.
www.gspairport.com 11Airport District – Governance
• The Airport Commission employs an
President/CEO who is responsible for
the administration and management
of the District/Airport and over 220
full-time staff.
www.gspairport.com 12Greenville-Spartanburg International Airport
Overview
www.gspairport.comAirport Capabilities
• 13 Gates.
• 11,001 Foot Runway.
• Located on busy I-85 corridor between Atlanta &
Charlotte.
• Per-Turn Gate & Ticket Counters.
• Common Use Technology.
• Airport-operated fueling & ground handling staff.
• FIS Facility with US CBP on-site.
• Centralized TSA Checkpoint.
www.gspairport.com 1413 Passenger Boarding Gates
www.gspairport.com 15Airport Renovation - Project Wingspan
• Total Project Cost: $127 Million
• Funding Sources:
• $30 Million in Grants (FAA, TSA,
other)
• $97 Million Self-Funded by the
Airport Commission through cash
reserves
• Project Completed with No Long-Term
Debt or Passenger Facility Charges.
• The Airport District receives no local
tax dollars and is fully self-sustaining
financially.
www.gspairport.com 16Airport Renovation - Project Wingspan
www.gspairport.com 17Airport Renovation - Project Wingspan
www.gspairport.com 18Concessions Enhancements
Food, Beverage, & Retail Concessions
Program
www.gspairport.com 19Concessions Enhancements
MAG Escape Lounge – Opened October 2018
www.gspairport.com 20Concessions Enhancements
MAG Escape Lounge – Opened October 2018
www.gspairport.com 21Flight Line – Golden Session Pale Ale (GSPA)
www.gspairport.com 22Concessions Enhancements
Vino Volo MarketBar – Opened December 2019
www.gspairport.com 23Concessions Enhancements
Airport Revenue News – 2018 Best Concessions Program Design Winner!
Other Nominees:
• Calgary International Airport
• Edmonton International Airport
• Louisville International Airport
• Portland International Airport
www.gspairport.com 24Concessions Enhancements
Airport Revenue News – 2019 Best Overall Concessions Program Winner!
Other Nominees:
• Austin International Airport
• Dallas – Love Field
• Pittsburgh International Airport
• Raleigh-Durham International Airport
www.gspairport.com 25Airport Passenger Traffic Overview www.gspairport.com
GSP Has Nonstop Service to 19 Destinations
www.gspairport.com 27Airline Market Share
www.gspairport.com 28GSP Load Factors Average Over 80% - PreCovid
87% 86% 86% 84% 84% 83% 83% 83% 83% 81% 81%
79% 78% 77% 75% 75% 73% 80%
72% 72% 72%
67%
Load Factor
www.gspairport.com 29Total Passenger Traffic
www.gspairport.com 30Top 15 Domestic Cities
www.gspairport.com 31Top 15 International Cities
www.gspairport.com 32Passenger Traffic at GSP 2020 vs 2019
300,000
250,000
Passenger
200,000 6.6%
8.7% traffic was
Total Passengers
150,000 on track to
-42.0% exceed the
100,000 record set in
50,000
-78.4% 2019 until
March 11,
-88.4%
-95.8%
0
2020.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2019 2020
www.gspairport.com 33Recovery is Not Consistent Across the Country
31.3%
GSP
www.gspairport.com 34Activity at GSP May Not Return to 2019 Levels
until 2024
1,500,000
1,300,000
1,100,000
900,000
700,000
500,000
300,000
100,000
2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 Note: Fiscal Year - July through June
www.gspairport.com 35FBO & Cargo Operations Overview www.gspairport.com
FBO – Cerulean Aviation
Started FBO Operations – January 1, 2017
• New Fuel Farm – 150,000 Gallon Jet
A Capacity
• Total Fuel Sales Up to Nearly 20
Million Gallons in 2019
• Construction of Over Nearly 50,000
Square Feet of New Hangar Space
• Master Plan for Construction of
Additional New Hangars Completed
• Renovation of Existing Hangar
Facilities Underway
www.gspairport.com 37FBO – Cerulean Aviation
www.gspairport.com 38In-House Cargo Services
• GSP’s Ability to efficiently handle cargo is resulting
in more routes to more places.
• Scheduled 747-400 Freighter Service to/from
Frankfurt, Germany (HHN) is now offered 5-7
times weekly.
• In CY 2019, cargo volume grew by 94% vs. 2014
• GSP has experience
handling unique
freight shipments
including the world’s
largest equine airlift
for the 2018 World
Equestrian Games held
in nearby Tryon, NC.
www.gspairport.com 39Air Cargo Operations
www.gspairport.com 40Existing Facility – 110,000 SF Warehouse
New Cargo Facilities:
• Three B-747-800
Apron Parking
Positions
• 10 Loading Docks
Available.
• 17-acre Cargo
Apron
• Opened on
September 9,
2019
www.gspairport.com 41Air Cargo Activity
www.gspairport.com 42RFP – Food & Beverage Concession Management
& Operating Services Summary
www.gspairport.comRFP Timeline
Advertisement Date: August 3, 2020
Pre-Proposal Conference: August 17, 2020 at 1:30 p.m.
Deadline for Questions: August 21, 2020 at 1:00 p.m.
Question Responses: August 24, 2020 at 1:00 p.m.
September 2, 2020 at 3:00
Due Date & Time for Proposals:
p.m.
Onsite Interviews: September 17 & 18, 2020
Airport Commission Meeting - Approval of
September 28, 2020
Proposal Rankings
www.gspairport.com 44RFP Objective
• Objective: Highly Qualified Company to Manage and Operate Five Concepts at
GSP in a first-class manner and best in class experience for GSP customers.
• Concepts:
*DC-3 Hot Dogs will be replaced for another QSR Concept
www.gspairport.com 45Other Food & Beverage Concepts By Operator
• Hudson Group:
• Paradies Lagardere:
• MAG USA:
www.gspairport.com 46Agreement Term & Company Compensation
• Agreement Term:
– Initial Five (5) Year Term with a Five (5) Year Option.
– Agreement Start Date: October 12, 2020 with Grand Hall Restaurants Opening No Later than December 1,
2020. One Exception is the Former DC3 Hot Dog Replacement Concept. Two Concourse Restaurants to Open
when Passenger Traffic Reaches 75% of Historical Levels (e.g. 2021).
• Company Compensation:
– Management Fee – Percentage of Gross Revenues (Proposal Form – Annual Percentage Fee by Agreement
Year)
• Company's Cost in Assisting the District with Design & Construction Services.
• Company's General & Administrative Overhead.
• All Salaries & Other Compensation of Company, Company's Affiliates, and Company's Employees Above
the Onsite General Manager.
www.gspairport.com 47Company Compensation
• Company Compensation:
– Management Fee – Percentage of Gross Revenues
• Payroll Processing Fees.
• Company's Telephone, Mail, & Messenger Fees (Expect those that are a part of normal business).
• All Other Operating Expenses Except Those Identified as Operating Expenses.
– Incentive Fee – Percentage of Net Income (Proposal Form – Annual Percentage Fee Covering All 10 Years)
– Net Income
• All Revenue Received From Food, Beverage, and Merchandise Sales Not Including Staff Gratuities
LESS:
– Amortization of any District Capital Investments (e.g. Replacement for the DC3 Hot Dog Concept)
– Management Fee
– Operating Expenses
www.gspairport.com 48Operating Expenses
• Operating Expenses:
• Employee Payroll
• Employee Benefits as Approved by the District
• Employee Recruiting & Training
• Food, Ingredients, Beverages, & Liquor
• Paper & Kitchen Supplies
• Replacement Dishes, Flatware, Glasses, etc.
• Kitchen Equipment Purchase & Maintenance
• Upgrades & Maintenance for the POS System
• Cleaning Supplies
• Employee Uniforms
www.gspairport.com 49Operating Expenses
• Operating Expenses:
• Telephone Service as Approved by the District
• Internet & Cable TV Services for the Restaurants
• Utilities (FY 2020-21 – $0.40 PSF for Electric & Water. Natural Gas Billed Directly)
• Centralized Receiving & Distribution Facility Fees (FY 2020-21 – $42,197.61 Annual or $3,516.47 Month)
• Licenses & Permits Not Directly Purchased or Held by the District
– Chick-Fil-A License Agreement to be Held by Operator with All Others Held by the District
» Any Franchise/Royalty Fees
– Alcohol Licenses to be Held by the Operator (District is still evaluating if it can have a concourse
wide permit to allow consumption at the gates)
– Armored Car & Other Cash Handling Expenses for the Restaurants
– Other Costs & Expenses Incurred with Respect to the Operation of the Restaurants
www.gspairport.com 50Concept & CRDF Locations
SOUTH CARGO BUILDING
CRDF – BRADFORD AIRPORT LOGISTICS
(NOTE: All Deliveries Go Through This Facility)
www.gspairport.com 51Commissary/Storage Locations & CRDF Services
• Two Conditioned
Commissary/Storage Locations
Under Both Concourse A & B
• Bradford Airport Logistics Delivers
All Products to These Locations &
Picks Up Any Outbound Materials
(Covered Operating Expense)
• Bradford Removes All Used
Cooking Oil/Grease at Each
Restaurant Location Upon
Request (Covered Operating
Expenses)
• Three Walk-In Coolers & Freezers
in Each Storage Location
www.gspairport.com 52Gross Sales – Total for All Five Concepts
F&B TOTAL GROSS SALES
$6,000,000.00
$5,000,000.00 $5,084,495.71
$4,500,348.00
$4,000,000.00
$3,000,000.00 $3,256,738.64
$2,000,000.00
$1,000,000.00 $935,251.00
$-
2017 2018 2019 2020
www.gspairport.com 53Gross Sales – Chick-fil-A
CHICK-FIL-A TOTAL GROSS SALES
$1,600,000.00
$1,509,676.67
$1,400,000.00
$1,200,000.00
$1,194,393.18
$1,000,000.00
$800,000.00
$739,049.53
$600,000.00
$400,000.00
$309,690.36
$200,000.00
$-
2017 2018 2019 2020
www.gspairport.com 54Gross Sales – Former DC-3 Hot Dogs
DC-3 TOTAL GROSS SALES
$140,000.00
$122,889.66
$120,000.00
$114,479.36
$100,000.00
$80,000.00
$65,340.39
$60,000.00
$40,000.00
$20,000.00 $20,104.95
$-
2017 2018 2019 2020
www.gspairport.com 55Gross Sales – RJ Rockers Flight Room
RJ ROCKERS TOTAL GROSS SALES
$800,000.00
$700,000.00 $716,029.12
$600,000.00
$500,000.00 $466,476.15
$479,316.54
$400,000.00
$300,000.00
$200,000.00
$100,000.00 $86,856.85
$-
2017 2018 2019 2020
www.gspairport.com 56Gross Sales – Thomas Creek Grill
THOMAS CREEK TOTAL GROSS SALES
$1,400,000.00
$1,200,000.00 $1,218,714.22
$1,000,000.00
$800,000.00 $717,693.70
$739,433.12
$600,000.00
$400,000.00
$200,000.00
$127,621.50
$-
2017 2018 2019 2020
www.gspairport.com 57Gross Sales – The Kitchen by Wolfgang Puck
WOLFGANG PUCK TOTAL GROSS SALES
$2,500,000.00
$2,241,590.02
$2,000,000.00
$1,998,895.31
$1,500,000.00
$1,000,000.00
$500,000.00 $517,605.38
$390,977.34
$-
2017 2018 2019 2020
www.gspairport.com 58Request For Proposal (RFP)
• 3.1.1 Submission of Proposals
• Sealed Proposals due on September 2, 2020 at 3:00 PM
• Airport Administrative Offices – 2000 GSP Drive, Suite 1, Greer, SC 29651
• Envelope must be marked in the lower left-hand corner as:
“PROPOSAL FOR FOOD & BEVERAGE CONSCESSIONS MANAGEMENT”
• Interviews will be held on September 17 and/or 18, 2020
• 3.1.2 Basis for Award
• Complete and responsive proposal
• Most capable of managing and operating the concepts in a first-class manner
• Best overall benefit to the District
www.gspairport.com 59Request For Proposal (RFP)
• 3.1.3 Proposal Evaluation Criteria
• Company Background, Experience, and Financial Information
• Financial Proposal
• Ability to Maintain All Existing Concept Brands
• Proposed QSR Replacement Concept for DC-3 Hot Dogs
• Management, Organizational, Operations, Quality Control, Training Program, and
Transition Plans
• ACDBE Participation (Overall Goal: 26.7%)
• Exceptions to the RFP and Agreement
www.gspairport.com 60Request For Proposal (RFP)
• 3.1.4 Disqualification of Proposal
• A proposal is found to be non-responsive to any requirements of this RFP;
• Proposer is found to be not responsible during the evaluation process;
• Past evidence of an unsatisfactory record of integrity and business ethics while working
on other contracts;
• Past evidence of an unsatisfactory record of maintaining brand standards outlined in
franchisee agreements;
• If the Proposer is found to be debarred from participating on any public, local, state, or
federal contracts for similar services;
• Existence of unresolved claims, arrearage, or default resulting from participating on any
public, local, state, or federal contracts for similar services.
www.gspairport.com 61Request For Proposal (RFP)
• 3.1.5 Incomplete Proposal
• Any proposal that is not prepared and submitted in accordance with the RFP
requirements.
• Any proposal that has any alterations, omission, addition, or any unauthorized
conditions, or provisions attached to the proposal may cause it to be incomplete.
• Any proposal that has any missing required documentation.
• 3.1.6 Proposal Security
• Each Proposal shall be accompanied with $10,000 in cash or cashier’s check or certified
check on a bank or trust company insured by FDIC and payable to the GREENVILLE-
SPARTANBURG AIRPORT DISTRICT.
www.gspairport.com 62Request For Proposal (RFP)
• 3.1.7 Withdrawal of Proposal
• Proposer may withdraw its proposal prior to September 2, 2020 at 3:00 PM.
• Request to withdraw after opening requires a written evidence within 24 hours that a
clerical or mathematical mistake occurred in the Proposal.
www.gspairport.com 63Proposal Instructions and Requirements
• 4.0 Proposal Instructions
• Proposal limited to forty (40) pages, single sided, excluding transmittal letter, cover
page, table of contents, and required forms
• Six (6) hard copies – mailed or hand delivered
• One (1) electronic copy in PDF format sent to POC – Scott C. Carr via email
• Proposer may withdraw its proposal prior to September 2, 2020 at 3:00 PM.
www.gspairport.com 64Proposal Instructions and Requirements
• 4.1 Proposal Submittal Requirements
• Transmittal Letter
• Management & Organizational Plan
• Operations & Quality Control Plan
• Transition Plan
• Training Program
• ACDBE Participation – Exhibit E (Overall Goal: 26.7%)
• Proposal Security – $10,000
• Exceptions – Form 5
www.gspairport.com 65Proposal Instructions and Requirements
• 4.1 Proposal Submittal Requirements
• Forms to be Completed and Included:
• Completed Eligibility Form – Form 1
• Proposal Form Completed and Signed – Form 2
• Completed Proposer’s Affidavit of Non-Collusion – Form 3
• Completed Certification Regarding Debarment, Suspension, Ineligibility, and
Voluntary Exclusion Form – Form 4
• Completed Exceptions to the RFP Form – Form 5
• Completed Financial Proforma Form – Form 6
www.gspairport.com 66Q&A and Facility Tour www.gspairport.com
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