Griffith University Master of Health Services Management Graduate Certificate in Health Services Management - Postgraduate Singapore
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Part-time Griffith University Master of Health Services Management Graduate Certificate in Health Services Management
The Vice-Chancellor & President’s Message
Professor Carolyn Evans
Vice Chancellor and President
Griffith University was established in 1975 and has come to be regarded as one of Australia’s most innovative public tertiary
institutions. Our commitment to teaching and research for over 40 years has enabled Griffith University to be deeply connected
to the Asian region, socially conscious and environmentally aware. The University is an integral part of the national and
international community and is heavily industry focused. Griffith has become a comprehensive, research-intensive university
ranked in the top 2% of universities worldwide.
Our teaching and research spans six campuses in South East Queensland and across several locations throughout the world,
including Singapore. Our network of more than 200,000 graduates extend around the globe.
Griffith University has a vision to be one of the most influential universities in Australia and the Asia-Pacific region. We believe
in a remarkable tomorrow, in doing our best to supporting others to do theirs.
We rank highly as a young university being recognised on many teaching and research ranking systems which indicates we are
one of Australia’s finest universities. By choosing to study at Griffith, students benefit from degrees informed by our world-class
research, expert knowledge and industry connections.
Griffith University now offers more than 200 degrees and is home to more than 50,000 students from over 130 countries.
Ideally positioned in the fastest growing region in Australia, the University will continue to build on its established reputation
for responding creatively to local, national and global change by embracing diversity and nurturing innovation. Griffith has
partnerships with universities and higher education providers worldwide and works collaboratively to advance its commitment
to scholarship, learning, social justice and equity.
We welcome you to be a part of this vital journey.
Strong and effective leadership and management competencies are critical for the growth and development of health, aged
care and social care systems throughout the world. Gaining learning and experience in managing small, medium and large
health facilities is a critical and essential part of delivering high quality care and support to communities in any country. At
Griffith University our academic staff members have extensive experience in leading and managing health and related services
in Australia and internationally. We deliver our postgraduate programmes in health services management through teaching and
learning sessions both directly in Singapore and online using the latest in blended digital media.
Griffith University works with Kaplan Higher Education Institution Singapore to enable access to world-class degrees in
health service management and I look forward to welcoming you into the Graduate Certificate and Masters of Health Services
Management programmes.
2 | Master of Health Services Management
Kaplan – The Choice of Many
Kaplan in Singapore is part of Kaplan Inc., one of the world’s most diverse Registered with the Committee for Private Education
education providers and is the largest subsidiary of Graham Holdings, (CPE), part of SkillsFuture Singapore (SSG)
formerly The Washington Post Company. To date, Kaplan in Singapore has Kaplan Higher Kaplan Higher
students from over 35 countries and regions, and has served more than Education Academy Education Institute
65,000 graduates. With over 500 academic programmes and professional
certification courses for higher learning and skills development, Kaplan
provides opportunities for individuals to pursue lifelong learning. Cert No. EDU-2-2023
Validity: 20/07/2019–19/07/2023
Cert No. EDU-2-2125
Validity: 20/07/2019–19/07/2023
Over Over Students From Over
500 65,000 35
Programmes & Certifications Diploma and Degree Countries / Regions
Available Graduates
Your Lifelong Integrated Learning Partner
Higher Learning | Skills Development
Award Winning Private Education Provider In Singapore
JobsCentral Learning Training & Education Development BERG Icons of Learning 2017
(T.E.D.) Awards1 • Winner of Best Private Education
Institution in Singapore4
2018 Best Private Education Institution
• Accountancy3
• Banking & Finance3 EC-Council Global Awards
• Business Management3 ATC Circle of Excellence Award
• Communications & Media2 (Asia Pacific)2
• Computer Science & IT2 • 2017 • 2018 • 2019
• Law3
• Sales & Marketing2 Academia Circle of Excellence Award
• Social Sciences3 (Asia Pacific)2
• 2017
2017 Best Private Education Institution
• Accountancy3
• Business Management3 AsiaOne People’s Choice Awards
• Law3 Top 3 Best Private Schools in Singapore
• Marketing2 • 2013 • 2014 • 2015 • 2016
• Psychology2
2016 Best Private Education Institution JobsCentral Learning and Rankings Survey
• Business Management3 Preferred Private Education Institution
• Communications & Media2 • 2010/2011 • 2011/2012
• Computer Science & IT2 • 2012/2013 • 2013/2014
• Marketing3
Kaplan Higher Education Academy UEN 199409389H; Validity 20/05/2018–19/05/2022. Kaplan Higher Education Institute UEN 198600044N; Validity 17/08/2018–
16/08/2022. 1Awarded to Kaplan in Singapore by JobsCentral Learning T.E.D. Awards. 2Awarded to Kaplan Higher Education Academy. 3Awarded to Kaplan Higher
Education Institute. 4Awarded to Kaplan in Singapore by BERG Icons of Learning 2017.
Master of Health Services Management | 3
Kaplan Helps You Get Ahead
At Kaplan, we understand your need to pursue a quality education that can help you achieve your career goals. We offer one
of the widest range of academic programmes, from Diploma to Bachelor’s Degree and Postgraduate qualifications, for you to
choose your area of interest and balance your commitment through flexible study modes and schedules.
Disciplines available:
z Accounting, Banking & Finance z Business & Management z Communication & Media
z Engineering z Hospitality & Tourism Management z Education & Social Sciences
z Information Technology z Law & Criminology z Nursing & Health Services
CHOOSE FROM OVER CHOOSE FROM OVER KAPLAN DIPLOMA DIRECT ENTRY3 TO
300 DEGREE 25 DIPLOMA
ARTICULATES TO
PROGRAMMES1 PROGRAMMES
YEAR 2 2ND YEAR
FOR DIPLOMA GRADS
BACHELOR’S DEGREE2
DEGREES AWARDED HEART OF THE CITY EASYAND SkillsFuture
SAME AS
6 MRT AFFORDABLE
NEAR
FUNDING AVAILABLE5
ON-CAMPUS STATIONS PAYMENTS4
One of the largest private education institutions in Singapore, our campuses at Kaplan City Campus @ Wilkie Edge and
@ PoMo span more than 140,000 sqft. The campuses are located in the heart of the city, all within walking distances
from 6 MRT stations across major train lines. All our campuses are strategically located to provide students with
convenience and conducive study environments, including state-of-the-art classrooms and computer laboratories,
WIFI access, student lounges, well-resourced library and food & beverage outlets on campus.
1
Refers to Degree programmes at Kaplan in Singapore. 2With our university partners and other higher education institutions from Australia, Ireland and the UK (relevant
disciplines and/or subject to university requirements). 3Subject to entry requirements & university approval. 4Terms and conditions apply. Subject to bank’s approval. 5Only
for eligible Diplomas listed on www.skillsfuture.sg/credit
4 | Master of Health Services Management
Raising Your Employability with
Industry Relevance
Kaplan in Singapore is committed to offering quality education through higher learning and skills development. As a result,
Kaplan students will experience a holistic education with emphasis on graduate outcomes that will enhance their employability.
Higher Education
Qualification + Kaplan Employability
Services = Industry-Ready
Over 25 Diplomas and Comprehensive series of Our graduates will be
300 Degree programmes initiatives including skills-based career and industry-ready
available training for full-time students
Kaplan Industry Advisory Boards (IABs)
Our six Kaplan Industry Advisory Boards comprising industry leaders and entrepreneurs provide industry perspectives
and insights that help us ensure our curriculum is current, relevant and robust. This, together with our enhanced
Employability initiatives, help us prepare our students to be industry-ready, with knowledge and key skillsets that
employers are looking for in a new graduate.
Developing Industry-Ready Talent
We have a comprehensive series of initiatives to complement our full-time students’ academic learning. Students
will be guided to build their professional profile and be equipped with soft, technical and digital skills, ready for
life after graduation. These initiatives promote skills-based learning that aim to help our graduates be career and
industry-ready to make an impact in the real world.
Kaplan Employability Services
01 02 03 04
4TH INDUSTRIAL INDUSTRY WORK EXPERIENCE INDUSTRY
REVOLUTION (IR) PROJECTS (non-credit bearing CLINICS
COURSES Solve real-world industry internship) Receive advice from
Complimentary skills-based problems Increase exposure to the industry experts
training courses to provide workforce
students with industry-
ready skills
05 06 07 08
MASTERCLASS KAPLAN PROFESSIONAL CAREER
SERIES iCare DEVELOPMENT ADVISORY
Access to industry trends Contribute to society through WORKSHOPS Personalised career
and insights participating in community Build online profile and coaching sessions
activities attend professional
development workshops
09 10
GRADUATE KAPLAN CAREER
EMPLOYMENT FAIRS
Access to Kaplan’s network Attend career fairs with
of employers for graduate employers from different
opportunities industries offering
employment opportunities
Master of Health Services Management | 5
Graduate Employability
Over 95%
of all employed graduates 1
secured full-time employment
More than Close to More than
4 in 5
employed after
1 in 2
Given pay raise 3
1 in 4
Given promotion3
successful course
completion2
Our graduates have found employment with companies such as:
AC Nielsen GlaxoSmithKline National Council of Republic of
Social Service Singapore Air Force
Accenture HSBC
National Healthcare Resorts World
Apple Keppel
Group Sentosa
CapitaLand KPMG
Netflix Siemens
Citibank Maybank
Nikon Singapore Singapore Airlines
DBS Bank Mediacorp People’s Association Singapore Police
Deutsche Bank Ministry of Home Force
Pratt & Whitney
DHL Affairs SMRT
Procter & Gamble
Drew and Napier LLC Ministry of ST Engineering
Manpower PSA
ExxonMobil Standard Chartered
Nanyang PwC
Facebook Thomson Reuters
Technological Raffles Medical
Far East Organization University Group UOB
Source: Kaplan Graduate Employment Survey 2018
All statistics are based on Kaplan Graduate Employment Survey 2018 conducted by Forbes Research Pte Ltd between February to August 2019, with graduates between
June 2017 and May 2018. Respondents include all full-time graduates: 638; and all part-time graduates: 904. This survey is not the same survey as conducted by the
Committee for Private Education.
1. Based on Full-time External Degree Programme graduates (Full-time & Part-time employed + Self-employed/Freelance)
2. Based on Full-time External Degree Programme graduates who were employed (working full-time + working part-time + self-employed/freelance) and seeking
employment; excludes those working in the same company prior to completion of course.
3. Based on Part-time Diploma + External Degree Programme graduates (Full-time employed + Self-employed/Freelance)
6 | Master of Health Services Management
Griffith University
Griffith University is an Australian public university established in 1975. The University offers teaching across all major learning
areas including health, sciences, business, as well as in arts, education and law. The university has 38 research centres and
institutes that focus on key problem-solving areas that benefit communities throughout the world. Health Services Management
is a major discipline area located within the School of Medicine.
Since its opening, Griffith University has come to be regarded as one of Australia’s most innovative tertiary institutions and one
of the most influential universities in the Asia Pacific region. It has grown to be a large multi-campus institution in Queensland,
Australia, with campuses on the Gold Coast, Logan, Mt Gravatt, Nathan, South Bank and online throughout the world.
Griffith Health Faculty
The Master of Health Services Management and Graduate Certificate in Health Services Management are delivered through
the Griffith Health Faculty.
The Faculty’s high quality, innovative education programmes range from the foundational health sciences to professional
and clinical disciplines. Our teaching programmes are supported by our world-class health research centres.
It is one of Australia’s largest health faculties with more than 13,000 full-time students and 800 staff enjoying state-of-the-art
facilities and the most up-to-date teaching programmes.
Faculty and Schools
As one of the largest health faculties in the Australian university sector, Griffith University offers a comprehensive range of
medical, nursing and health faculties and schools:
z Dentistry and Oral Health z Nursing and Midwifery z Applied Psychology
z Medical Science z Pharmacy z Human Services and Social Work
z Medicine z Applied Health Sciences
Master of Health Services Management | 7
Why Study Health Services Management at
Griffith University?
z Awarded by Griffith University
z Fully taught by Griffith University faculty staff
z Plan the study schedule at your own pace
z Complete the Master’s Degree programme in 24 months
z Assignment-based programme
z Ranked in the world’s 201 - 250 University in Times Higher Education World Rankings 2020
z Ranked 37th in the 2020 QS World University Rankings Top 50 Under 50
z Ranked 35th in the 2019 Times Higher Education Young University Rankings
Faculty Support
The Health Services Management faculty that will deliver the Masters and Graduate Certificate programmes from Singapore
has extensive experience in both teaching and learning in the specialist area of health leadership and management. Our
teaching staff have many years of experience in leading and managing health and aged care services and facilities in several
countries at the executive levels.
Faculty members will regularly be teaching and supporting students in Singapore throughout the courses in health management,
assisting them with learning using online resources. That will include both live presentations and consultations, as well as
through an extensive range of recorded and podcasted specialist learning materials.
Students will also be supported by blended learning experts as well as Information Technology and Library support available
live from Griffith University via internet access.
We look forward to you joining us for your studies in Health Services Management, so as to expand and enhance your career
opportunities in the health and aged care sectors across public, private and community organisations.
8 | Master of Health Services Management
Testimonials
I have always believed in continuous learning and expanding my knowledge as the healthcare
industry is ever-changing. My current role is to obtain diagnostic images for clinicians, but
there are many areas I can grow into, be it switching to a different imaging modality to gain
experience or advancing towards a supervisory position.
The courses taught under Griffith University’s Master of Health Services Management
programme have provided me with insights that go beyond just being a ground staff, and I
am now better prepared for the demands and expectations that come with progression into
Management, should the opportunity arise.
In particular, the change management and leadership courses have been beneficial as
the theories are highly applicable at the departmental level where we constantly look for
innovation and improvements. Furthermore, it was great to be able to connect with the Griffith
University faculty during the block-teaching classes as they provided invaluable insights
about the industry.
Leong Bao Ru
Radiographer, Public Healthcare Institution
Master of Health Services Management (2018)
As a Nursing Lecturer myself, I had two expectations of the Health Services Management
programme—the rigour of the academic delivery and the practicality of my learning must add
value to my professional field. The way Griffith University structured their programme delivery
and assessment methods met these expectations.
In addition, the programme stuck a balance between theoretical and practical approaches to
clinical leadership and healthcare management perspective, supported by tailoring the academic
delivery to be specifically relevant to Singapore context. This allowed me to apply what I had
learned to good practice in terms of developing and mastering subject matter expertise to teach
the curriculum to my students, where most of them would go on and embark on the journey to
become Registered Nurses in the Healthcare sector.
Jeffrey Woo
Nursing Lecturer, Local Polytechnic
Master of Health Services Management (2018)
I felt it was time to empower myself with more knowledge and further develop my Nursing career.
Thus, I decided to advance with a Master of Health Services Management qualification.
I opted to study with Griffith University as the administrative staff and lecturers were friendly and
supportive, and the flexible study schedule allowed me to balance work, study, looking after my
child and spending time with my family.
The Master’s programme contains several modules that have helped me in my work such as
“Translating Clinical Innovation into Work Practice” and “Health Workforce”, and studying
them has enabled me to progress along the Nursing management pathway and developed my
leadership and management skills. I will recommend Griffith University due to its structured
curriculum and excellent lecturers.
Ng Yi Li
Assistant Nurse Clinician, Government Hospital
Master of Health Services Management (2019)
Master of Health Services Management | 9
Programme Structure & Content
Master of Health Services Management
Graduate Certificate in Health Services Management
These programmes provide you with a wide ranging and diverse base of specialist health management courses. They are
designed for graduates or managers of health services wanting to develop their skills and knowledge of contemporary health
service management issues, as well as for those commencing a career in the healthcare sector. The programmes are created
to support students and career aspirants to work both in the Singapore healthcare system and other Asian or international
healthcare services and systems. Careers may be available for professionals interested in moving into these areas or, for early
and mid-career health professionals seeking advancement, broadening their expertise and/or moving into management.
About the Programme
Each course in this programme is 10-credit points except for Health Project 20-credit points and the Dissertation courses
which are 40-credit points. To be eligible for the award of Master of Health Services Management, a student must complete
120-credit points. To be eligible to graduate the programme with a Graduate Certificate in Health Services Management, a
student must acquire 40-credit points.
z Healthcare Systems
z Leadership in Management for Health Services
z Health Economics
z Change Management in Dynamic Healthcare Systems
z Health Informatics
z Health Finance and Project Management
z Health Workforce
z Translating Clinical Innovation into Work Practice
z Strategic Decision Making in Health
z Health Policy and Planning
z Foundations of Research Inquiry in Health
z Applied Ethics and Law for Health Services Managers
z Health Workforce Planning and Innovation
z Health Project
z MHSM Dissertation
Programme Management
The Health Service Management’s Degree programme is managed by a professional management team at Kaplan Higher
Education Institute. The team ensures that in addition to classes, students will receive regular programme newsletter
and academic support via the Kaplan 360 mobile application, email or other online resources. Programme managers will
also provide assistance with scheduling, study group formation, Kaplan City Campus library membership, assignment
and examination management, student liaison and organisation.
The Griffith University programme management team manages a range of services and student support functions
including admission and student enrolment matters, student fees and learning materials.
Assessment Methods
A combination of written assignments (group and individual), presentations, essays, and online quizzes or tests will be used
to assess the graduates’ competencies throughout the Health Services Management programmes.
10 | Master of Health Services ManagementLearning Cycle
Sample Trimester Schedule
For each of the Health Services Management courses, there is a combination of learning options including lectures, tutorials, online
materials and assessment items (assignments, quizzes, tests, etc). Each course has different approaches in the learning structures
and different assessment dates. For each course, a Course Profile is prepared to provide students with all of the details necessary on
learning topics, assessment due dates, and procedures and arrangements for learning and engagement in the respective courses.
Week 1 to 4 Weeks 5 to 9 Weeks 10 to 12
• Orientation • Assignments / Projects • Assignments /
• Lectures
• Tutorials
• Independent study
• Online learning and
Presentations
• Independent study
NEXT
• Independent study assistance via • Online learning and TERM
• Online learning and Learning@Griffith assistance via
assistance via Learning@Griffith
Learning@Griffith • Online quizzes or tests
Delivery Methods
The Health Services Management programmes offer great flexibility in customising your learning needs to your own interests and career
directions.
To complete the Graduate Certificate in Health Service Management, students must complete 4 courses from an extensive offering of
12 courses on offer throughout the year.
Students enrolled in the Master of Health Service Management programme have a choice of two majors or pathways. The coursework
or standard pathway enable students to complete 3 compulsory courses and a further 8 courses available each year. The research
pathway provides for students to incorporate a research study and preparation of a dissertation or thesis involving the equivalent of 4
courses with the research project supported by an academic supervisor appointed to assist students in their research projects.
• You can commence studies at any of the three trimesters each year
• Courses are available in all three trimesters each year
• A course is studied in a semester over 12 weeks
• For each course, lectures/workshops are held for 14-16 hours at Kaplan in Singapore, with classes offered in the evenings and
weekend blocks during the trimester
• The remainder of each course is delivered online
Graduation & Recognition
Students who successfully complete the Master of Health Services Management programme
or the Graduate Certificate in Health Services Management programme will be awarded their
Master or Graduate Certificate Degrees by Griffith University. These Degrees are the same as
those awarded by Griffith University to students who studied and completed their programmes
in Australia.
The programmes comply with the current Australian Qualifications Framework (AQF) Degree
requirements. The Degree programmes are accredited by the Australian College of Health
Service Management.
Graduates are allowed to use the post-nominal titles of “MHServMgt” or “GCertHServMgt” after
their names should they choose to do so.
Master of Health Services Management | 11Unit Outline
Master of Health Services
Management
Healthcare Systems Health Economics
The cornerstone of understanding how to effectively work, The course examines the main issues in Australian health
manage and lead in health services is to fundamentally policy from an economic perspective and explains the
understand how healthcare systems are structured and relevance of economic thinking to decision-making in
operate. The course will equip students with knowledge healthcare. The content and issues discussed will consider
on the evolution, rationale, approach and structures found healthcare delivery systems within the context of scarce
in health systems. It focuses on the Australian healthcare resources competing for a multitude of health needs.
system but also provides opportunities to examine The course will also explore healthcare delivery within a
international systems to provide information, comparison framework of effectiveness, efficiency and equity.
and contrast. The course content is transferable to a range
of different healthcare settings and enhances decision- Change Management in Dynamic Healthcare Systems
making skills. Healthcare systems are examined in a range
Healthcare system reforms and constant restructuring
of delivery and work settings including public, private,
require managers to acquire new skills and competencies
and acute and community health. Numerous activities are
and reframe their traditional approaches to health service
drawn from actual experiences of managers and are used to
management. One of the critical skills for today’s healthcare
integrate theory and practice within the course.
manager is the ability to successfully lead change. This
course invites students to critically evaluate the ways in
Leadership in Management for Health Services which health service management adapts to the competitive
The course addresses the need to provide education and changing healthcare environment and to explore
in leadership to those who will manage health service various approaches to effective and efficient healthcare
organisations as well as programmes in public health. It management. During the course, participants will expand
is designed to focus on leadership traits, competencies their change management acumen with methodologies for
and opportunities for people working in different roles, planning, evaluation influencing and negotiation, and their
responsibilities, teams, units and structures, now and in applications in health services with regards to a changing
the future, within both health service sectors and other environment. The management skills that students will
sectors or industries. Students have the opportunity to develop by completing this course will complement other
examine and enhance their own individual leadership essential management skills such as leadership, quality
styles and approaches. management, communication and strategic planning.
12 | Master of Health Services ManagementUnit Outline
Health Informatics Strategic Decision Making in Health
This course considers the increasing impact of technology The primary purpose of this course is to develop
in contemporary society with a particular focus on health knowledge and skills that can be applied in a variety of
services. It explores some current applications of health healthcare settings to assist health service managers
informatics and identifies a number of issues associated in making value-added decisions, policy interpretation,
with the use of technology in healthcare. The course service planning, and service strategy and structure.
provides the foundation for ongoing exploration of health Participants will apply high levels of critical analysis and
informatics. The role of government with respect to health evaluation as they examine these areas. This course is
ICT policy, strategy and funding is also explored. designed to equip participants with the skills to address
these issues in strategic decision-making in health
systems, policy implications, health services planning
Health Finance and Project Management
priorities and the allocation of resources. Current issues
The Health Finance and Project Management course has will be contextualised within political, economic and
been designed to be relevant to the industry and will offer ideological frameworks.
a range of activities that participants may encounter in a
typical workplace and in informatics management. The Health Policy and Planning
course links theory and practice by discussing contemporary The course deals with health policy and planning
theoretical concepts and applying this knowledge in through the consideration of general policy formation
reflective questions and assessment items. An industry- issues, contexualised within health service policy
based scenario in the implementation of projects in health development and health services planning.
services and financial systems provides a further link to
practice and an enhanced understanding of the application Foundations of Research Inquiry in Health
of theoretical principles. This course introduces students to the application of
research approaches in health, social work, and human
Health Workforce and community services. It aims to provide students
This course provides students with an opportunity to with the knowledge, skills and techniques necessary
study the principles of human resource management, for them to conduct their own research project. It will
especially the integration of functional practices and also encourage them to critically examine research
processes in systems which drive the achievement of the methods in terms of their inclusiveness, ethics, validity
strategic objectives of the organisation. Health services and reliability when applied to research in health and
are open systems and human resource management human services.
is a critical process for developing organisational
competency to transform inputs into effective outcomes. Health Project
Health service workforces are highly complex and the The course provides students with an opportunity to
environment undergoes competition for resources, rapid work on a project of interest to them and to develop
technological change and high levels of community research, investigation and analysis skills. The project
demand. The industrial relations landscape is impacted might involve preliminary examination of issues and
by the dominance of the public sector in the labour problems to be further explored in later research, which
market, high levels of union membership, rapid change relate to service operations or policy reform areas, or
and the culture of health professionals. link to work-related activities and questions. Students
work independently but are supported by experienced
academic staff.
Translating Clinical Innovation into Work Practice
This course provides students with the opportunity to gain Applied Ethics and Law for Health Services Managers
knowledge and insight to a number of facets of innovation, The contemporary health manager requires a working
and the translation of new ways and transformative working knowledge of the law that governs many aspects of health
into the healthcare workplace. The focus is on clinical services planning, delivery and management. Knowledge of
innovation which looks at direct consumer, patient and the fundamentals of law, including contract, employment,
client care across primary, secondary and tertiary sectors. commercial and administrative law, is essential in the
contemporary health setting to assist the health service
manager to fully appreciate the accountabilities and risks
that are inherent within the health services environment.
The course will provide students with an appreciation
of the Singapore legal system and alternatives across
jurisdictions, as well as better enabling health service
managers to understand the legal system, and provide an
insight into legal process.
Master of Health Services Management | 13Unit Outline
Health Workforce Planning and Innovation MHSM Dissertation
Students participating in this course can link workforce The Dissertation research course gives students the
planning into the strategic and operational planning opportunity to undertake a substantial piece of research on
required for health organisations and systems. Students a topic of their interest. The course involves the completion
will learn about the integration of the planning process of a research proposal, including experimentation and
and how it is critical that workforce planning is a analysis of research results. This is an opportunity for
component of the whole planning function in a health students to prepare and present a completed Masters
organisation. The course aims to assist students in not degree dissertation or thesis while developing their
only requiring a set of workforce planning skills but also research skills. Students work with an appointed academic
to develop a capacity to think critically on this major supervisor. The dissertation courses is the equivalent of
responsibility area in health management. 4 courses in the Master of Health Service Management
programme (40 credit points).
14 | Master of Health Services ManagementCareer Fair
The annual Kaplan Career Fair is the biggest employment event held on campus. The Fair offers an opportunity for students
to meet employers face-to-face to learn about career paths and job opportunities available to you throughout your
programme and beyond. Students can enhance their employability and hone resume writing and interview skills through
career coaching workshops.
Master of Health Services Management | 15Application & Fees Schedule
Fees Schedule • Internet-based (Ibt) TOEFL score of 79 (no sub-score less than
19); or
Please refer to the insert for the information on: • No score less than 3+ in each skill of the ISLPR (conducted by
• Tuition Fee • Refund Policy ISLPR Language Services only); or
• Non-tuition Fee • EduTrust Certification • Minimum grade C on the Cambridge Certificate in Advanced
English (CAE); or
For more information, please contact our programme consultant • Minimum grade C on the Cambridge Certificate of Proficiency in
or email to info.sg@kaplan.com English (CPE); or
• Overall score of 58 in the Pearson Test of English (Academic)
Entry Requirements & Application with no score less than 50
Applicants for admission to the Master of Health Services English test results must be no more than two years old.
Management will normally:
In all cases, the final decision for admission to the programme
• Hold a Bachelor Degree in a health-related field such as Public rests with the University.
Health, Health Services Management, Environmental Health,
Allied Health, Medicine, Nursing, Psychology, Clinical Research Study Loans
and Biomedical Health
• OR have completed the Graduate Certificate in Health Services Study loans are available with most banks and financial
Management (3317) offered by Griffith University (these students institutions. Interested candidates may contact:
will be eligible for 40-credit points of advanced standing towards
the Masters programme) Maybank: 1800 629 2265 www.maybank.com.sg
• OR hold a Graduate Certificate, Graduate Diploma or Bachelor OCBC Bank: 1800 363 3333 www.ocbc.com.sg
Honours Degree in a health-related field such as Public Health;
Health Services Management; Environmental Health; Allied Only applicable for local students.
Health, Medicine, Nursing, Psychology, Clinical Research
and Biomedical Health (students admitted with one of these Closing Dates
qualifications will be eligible for up to 40-credit points of credit
towards the Masters programme depending upon the courses Application deadlines for each intake is listed in the application
completed in the prior qualification) form. Usually, the University takes about 3 weeks to process each
application. Therefore, it is advisable for potential students to
Applicants with extensive experience in health services apply for admission at least 6 weeks before the start of each intake.
management who do not hold qualifications listed in the above
requirements may be admitted to the Graduate Certificate in Health Who to Contact
Service Management programme with progress to the Master of
Health Services Management being dependent upon a minimum For enquiries on this course:
Pass-grade in all courses. SMS GUBMHSM Name Email Address to 8338 1333.
Applicants for admission to the Graduate Certificate in Health By sending the code via SMS, you have given your consent to have
Services Management will normally: a representative from Kaplan contact you regarding your request.
For other information or enquiries on other Griffith University
• Hold a Bachelor Degree in any discipline programmes, please contact:
• OR a health-related Diploma with two years of relevant work
experience in the health or aged care sector Telephone : 6733 1877
• OR have a minimum of five years equivalent full-time work Facsimile : 6225 3605
experience in administrative, management and leadership roles Email Address : info.sg@kaplan.com
within healthcare organisations (students would be expected to Kaplan Website : www.kaplan.com.sg/gu
have career goals to work in health-related organisations) Griffith Website : www.griffith.edu.au
Note: Progression for students admitted to the Graduate
Certificate in Health Services Management to the Master of Health The full application package should be sent to:
Services Management is dependent upon achieving a minimum Director, Griffith University
Pass grade in all of the Graduate Certificate courses. Master of Health Services Management
Kaplan Higher Education Institute
Language proficiency: Kaplan City Campus @ Wilkie Edge
8 Wilkie Road, #02-01, Singapore 228095
English Language requirements apply to international applicants and
other applications whose previous study was undertaken in a language
other than English. The minimum English language requirements for
such applicants for entry to this programme are as follows: Griffith University and Kaplan Higher Education Institute reserve the rights to alter, amend
or delete any programme fee, programme, admission requirement, mode of delivery or
other arrangements without prior notice.
• A minimum overall band score of 6.5 on IELTS (Academic) with
The information contained in this brochure is correct at time of printing (December 2019).
no sub-score of less than 6.0; or Registered with Committee for Private Education (CPE), part of SkillsFuture Singapore (SSG)
• Minimum score of 575 on TOEFL; or
Kaplan Higher
Education Institute
Kaplan City Campus @ Wilkie Edge 8 Wilkie Road, Level 2, Singapore 228095
Kaplan City Campus @ PoMo 1 Selegie Road, Level 6, Singapore 188306
6733 1877 info.sg@kaplan.com Cert No. EDU-2-2125
Validity: 20/07/2019–19/07/2023
KaplanSingapore kaplan.com.sg UEN: 198600044N
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