Guide to using ISRS4400 for Volunteer - Observer Engagements EXPRESSION OF INTEREST FOR TRAINING PROVIDERS TO PROVIDE APPROVED TRAITO SAICA ...

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Guide to
                          using
                          ISRS4400 for
                          Volunteer
                          Observer
                          Engagements
              EXPRESSION OF INTEREST

FOR TRAINING PROVIDERS TO PROVIDE APPROVED TRAITO SAICA
          MEMBERS

                                       SOUTHERN AFRICAN INSTITUTE
                                       FOR BUSINESS ACCOUNTANTS

                                                                    1
The Southern African Institute for Business Accountants
3 Bauhinia Street
No 2 Oxford Office Park
Centurion
0046

For further information on this guide, please email technical@saiba.org.za. Registered
SAIBA members in good standing may download this publication from the SAIBA
website: http://www.saiba.org.za.

The mission of The Southern African Institute for Business Accountants (SAIBA) is to
serve the public interest, strengthen the accountancy profession in Southern Africa and
contribute to the development of a strong regional economy by establishing and
promoting adherence to high-quality professional standards, furthering co-operation on
such standards and speaking out on public interest issues where the profession’s
expertise is most relevant. This will enable SAIBA to deliver trusted advisors to Southern
African small business and support staff to big business.

Publication copyright© April 2019 by the Southern African Institute for Business
Accountants (SAIBA). All rights reserved. Permission is granted to make copies of this
work provided that such copies are for use in academic classrooms or for personal use
and are not sold or disseminated and provided that each copy bears the following credit
line: “Publication copyright © April 2019 by Southern African Institute for Business
Accountants. All rights reserved. Used with permission.” Otherwise, written permission
from SAIBA is required to reproduce, store or transmit this document, except as
permitted by law. SAIBA assumes no liability or guarantee whatsoever for damages of
any type, including and without limitation for direct, special, indirect, or consequential
damages associated with the use of this publication. This publication does not constitute
legal advice. Users of this document should obtain their own legal advice before applying
the content of this document.
GUIDE TO USING ISRS 4400 FOR VOLUNTEER
OBSERVER ENGAGEMENTS

(This guide is effective)

Table of Contents
Introduction ........................................................................................................................... 4
Political partiucipation for disabled persons ............................................................................ 4
Observer status ...................................................................................................................... 5
The focus of the SAIBA observations in the 2019 elections....................................................... 6
How to use the Guide ............................................................................................................. 6
Objective of an Agreed-Upon Procedures Engagement ............................................................ 7
General Principles of an Agreed-Upon Procedures Engagement ............................................... 7
Defining the Terms of the Engagement ................................................................................... 8
Planning ................................................................................................................................. 8
Documentation....................................................................................................................... 8
Procedures and Evidence ........................................................................................................ 9
Reporting ............................................................................................................................... 9
Appendix 1 – Illustrated Report............................................................................................. 11
Appendix 2 – Checklist .......................................................................................................... 15
Introduction

    1. Citizen observers are world-wide becoming a widely accepted practice. As a civil society
       organization serving and protecting the South African public we wish to observe the
       electoral process and present an assessment after election day on the accessibility of
       polling stations to the disabled community. It is a very specific observer task we have set
       ourselves but one that contributes to ensuring elections are free and fair to all citizens.
    2. Although we plan to focus on a specific aspect of the election process and realize that our
       efforts are only one part of the citizen-based promotion of election integrity, we do believe
       that our professional skills can be utilized to give a voice to a marginalized community
       and help their voice be heard. We will continue to advocate for reforms throughout the
       inter- election period, and continue to monitor the degree to which they have been
       considered and implemented prior to the next election.
    3. SAIBA is a controlling body for accountants, accounting officers and independent
       reviewers in South Africa and Namibia. SAIBA has been authorized by statute to regulate
       these professionals in providing professional assurance services to the general business
       community.
    4. SAIBA protects the public interest by ensuring our members perform their work in terms
       of International quality control standards, ethical code of conduct and assurance
       standards.
    5. Our members are experts in issuing assurance and non-assurance reports on whether
       systems or processes operate in terms of set criteria for example:
           a. Performing limited assurance engagements to confirm whether the financial
               statements of a company is prepared in terms of a financial reporting standard,
           b. Performing factual findings on financial and non-financial information to ensure
               that governance and compliance processes are complied with.
    6. We now wish to utilize our collective expertise as professional body and individual
       professional members to ensure free and fair elections, specifically as it pertains to
       people with disabilities.

Political participation for disabled persons

    7. According to the International Foundation for Electoral Systems (IFES)1 “one out of every
       seven people in the world has a disability, yet citizens with disabilities remain under-
       represented in political and public life. Participation of persons with disabilities in the

1
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0/Election_access_observation_toolkit_accessible.pdf
electoral process provides the basis for mainstreaming their inclusion in all aspects of
      society by breaking down social stigmas and increasing the accountability of elected
      representatives.
   8. Persons with disabilities encounter barriers as they participate in elections as voters,
      observers, candidates, election officials, and in other ways.
   9. Election observation provides the opportunity to collect data on the barriers that persons
      with disabilities encounter so that recommendations can be made to election
      management bodies (EMBs), political parties, and others to make processes more
      inclusive.
   10. According to IFES example of barriers include:
          •   Physical barriers to the polling station,
          •   Lack of assistive devices such as tactile ballot guides,
          •   Lack of voter education materials in accessible formats such as sign language,
          •   Legal barriers that disenfranchise people with intellectual and psychosocial
              disabilities,
          •   Lack of engagement by political parties, including not providing political campaign
              materials in accessible formats, and
          •   Social stigma that discourages candidates with disabilities from running for office.
   11. The UN Committee on the Rights of Persons with Disabilities issued guidelines on article
      14 of the Convention on the Rights of Persons with Disabilities (CRPD) which was
      adopted during the Committee’s 14th session, held in September 2015. The CRPD
      contains the most comprehensive description of the political rights of people with
      disabilities. The treaty’s definition of disability includes women and men who have
      physical, visual, auditory, intellectual and psychosocial disabilities.

Observer status

   12. During April 2019 SAIBA applied for observer status with the Electoral Commission of
      South Africa (IEC) and requested members to volunteer their expert services and perform
      factual findings pertaining to the accessibility of election polling stations for people with
      disabilities.
   13. According to the IEC “observers, both domestic and international, play a crucial role in
      ensuring that the elections are transparent, free and fair, and that the outcome is
      accepted by voters, political parties and candidates. Observers keep an eye on the voting
      process at voting stations, the counting of votes, and the final counting, determination and
      declaration of results”.
The focus of the SAIBA observations in the 2019 elections

    1. Election observations can be calssified as either Standalone or Mainstream 2. Standalone
       observations are focused on election access and observers use checklists that include
       questions limited to accessibility and inclusion. Under a Mainstream approach observers
       would also consider long-term observations of political parties and conduct towards
       disabled persons gathering “data related to access throughout the electoral cycle, which
       forms the foundation for recommendations to improve electoral processes”.
    2. For the 2019 elections SAIBA will focus only on Standalone observations. The checklist
       of observations to be conducted is included in the Guide.

How to use the Guide

    3. This SAIBA Guide to Using ISRS4400 for Volunteer Observer Engagements (the Guide)
       provides Small Medium Practices with instructions on how to apply the International
       Standard on Related Services 4400: Report on Factual Findings (Agreed-Upon-
       Procedures) to their work as Volunteer Observers.
    4. The Guide is an adaptation from the International Standard on Related Services 4400
       (ISRS4400). It incorporates the ISRS 4400 text verbatim but makes amendments as
       appropriate to the requirements pertaining to Volunteer Observers.
    5. These requirements are:
            a. The mandatory Regulations on the Accreditation of Observers, 1999 published
                under GN R362 in GG 19857 of 17 March 1999, Schedule A, and
            b. The voluntarily adopted Election Access Observation Toolkit issued by the
                International Foundation for Electoral Systems.
    6. BAP(SA) members will use the Guide to perform factual findings related to the
       accessibility of polling stations to people with disabilities, and submit their findings to
       SAIBA. SAIBA will collate the findings and present a ISRS4400 report to the IEC,
       legislators and other stakeholders to improve accessibility for the disabled in future
       elections.
    7. Although ISRS 4400 is directed towards engagements regarding financial information. It
       provides useful guidance for engagements regarding non-financial information, such as
       election observation, provided the BAP(SA) has adequate knowledge of the subject
       matter in question and reasonable criteria exist on which to base findings.

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_toolkit_accessible.pdf
Objective of an Agreed-Upon Procedures Engagement

   8. The objective of an agreed-upon procedures engagement is for the BAP(SA) to carry out
      procedures of an audit nature to which the BAP(SA) and the entity and any appropriate
      third parties have agreed and to report on factual findings.
   9. In this case the parties involved are: the BAP(SA), SAIBA and the IEC.
   10. After collecting the findings from the BAP(SA) that performed the actual observation at
      the polling station, SAIBA will prepare a report of the factual findings of agreed-upon
      procedures. The report will not express an assurance on the election or the accessibility
      to the polling station. Instead, users of the report assess for themselves the procedures
      and findings reported by SAIBA and the BAP(SA) and draw their own conclusions from
      the work performed.
   11. The report is restricted to those parties that have agreed to the procedures to be
      performed since others, unaware of the reasons for the procedures, may misinterpret the
      results.

General Principles of an Agreed-Upon Procedures Engagement

   12. The BAP(SA) should comply with the Code of Ethics for Professional Accountants issued
      by the International Ethics Standards Board for Accountants (the IESBA Code). Ethical
      principles governing the BAP(SA)’s professional responsibilities for this type of
      engagement are:
          a. Integrity;
          b. Objectivity;
          c. Professional competence and due care;
          d. Confidentiality;
          e. Professional behavior;
          f.     Technical standards; and
          g. Independence
   13. Independence is not normally a requirement for agreed-upon procedures engagements;
      however, as the governing body of all BAP(SA)s SAIBA requires that all BAP(SA)s must
      comply with the independence requirements of the IESBA Code. Where the BAP(SA) is
      not independent, a statement to that effect would be made in the report of factual
      findings.
   14. The BAP(SA) should comply with the International Standards of Quality Control (ISQC1)
      as issued by the International Auditing and Accounting Standards Board (IAASB) as
      applicable to ISRS 4400 engagements.
   15. The BAP(SA) should conduct an agreed-upon procedures engagement in accordance
      with ISRS 4400 and the terms of the engagement.
Defining the Terms of the Engagement

   16. The BAP(SA) should ensure with representatives of the entity and, ordinarily, other
      specified parties who will receive copies of the report of factual findings, that there is a
      clear understanding regarding the agreed procedures and the conditions of the
      engagement. Matters to be agreed include the following:
           •   Nature of the engagement including the fact that the procedures performed will
               not constitute an audit or a review and that accordingly no assurance will be
               expressed.
           •   Stated purpose for the engagement.
           •   Identification of the information to which the agreed-upon procedures will be
               applied.
           •   Nature, timing and extent of the specific procedures to be applied.
           •   Anticipated form of the report of factual findings.
           •   Limitations on distribution of the report of factual findings. When such limitation
               would be in conflict with the legal requirements, if any, the BAP(SA) would not
               accept the engagement.
   17. In certain circumstances, for example, when the procedures have been agreed to
      between the regulator, industry representatives and representatives of the accounting
      profession, the BAP(SA) may not be able to discuss the procedures with all the parties
      who will receive the report. In such cases, the BAP(SA) may consider, for example,
      discussing the procedures to be applied with appropriate representatives of the parties
      involved, reviewing relevant correspondence from such parties or sending them a draft of
      the type of report that will be issued.
   18. Based on the nature of the engagement in that SAIBA and the BAP(SA) work together on
      issuing a single ISRS4400 report to the IEC a traditional engagement letter is not required
      between the BAP(SA) and the IEC. SAIBA has been arwarded observer status and this
      replaces the engagement letter.

Planning

   19. The BAP(SA) should plan the work so that an effective engagement will be performed.
      The planning in this instance relate to readin the Regulations, the IFES Toolkit, this Guide
      and viewing the SAIBA webinar training iro Volunteer Observer duties.

Documentation

   20. The BAP(SA) should document matters which are important in providing evidence to
      support the report of factual findings, and evidence that the engagement was carried out
in accordance with this ISRS and the terms of the engagement. This documentation
      should be done using the checklist provided in the Guide.

Procedures and Evidence

   21. The BAP(SA) should carry out the procedures agreed upon and use the evidence
      obtained as the basis for the report of factual findings.
   22. The procedures applied in an engagement to perform agreed-upon procedures may
      include the following:
            •    Inquiry and analysis.
            •    Recomputation, comparison and other clerical accuracy checks.
            •    Observation.
            •    Inspection.
            •    Obtaining confirmations. Appendix 2 to this ISRS is an example report which
                 contains an illustrative list of procedures which may be used as one part of a
                 typical agreed-upon procedures engagement.

Reporting

   23. The report that SAIBA will issue on an agreed-upon procedures engagement needs to
      describe the purpose and the agreed-upon procedures of the engagement in sufficient
      detail to enable the reader to understand the nature and the extent of the work performed.
   24. The SAIBA report of factual findings will contain:
            a. Title;
            b. Addressee;
            c. Identification of specific non-financial information to which the agreed-upon
                 procedures have been applied;
            d. A statement that the procedures performed were those agreed upon with the
                 relevant parties;
            e. A statement that the engagement was performed in accordance with the
                 International Standard on Related Services applicable to agreed-upon procedures
                 engagements, or with relevant national standards or practices;
            f.   When relevant a statement that the report provider is not independent of the
                 entity;
            g. Identification of the purpose for which the agreed-upon procedures were
                 performed;
            h. A listing of the specific procedures performed;
            i.   A description of the reoprt providers factual findings including sufficient details of
                 errors and exceptions found;
j.   Statement that the procedures performed do not constitute either an audit or a
            review and, as such, no assurance is expressed;
       k. A statement that had the report provider performed additional procedures, an
            audit or a review, other matters might have come to light that would have been
            reported;
       l.   A statement that the report is restricted to those parties that have agreed to the
            procedures to be performed or the conditions under which the report will be made
            available to a wider audience;
       m. A statement (when applicable) that the report relates only to the elements,
            accounts, items or non-financial information specified and that it does not extend
            beyond those items;
       n. Date of the report;
       o. BAP(SA)’s address; and
       p. BAP(SA)’s signature.

25. Appendix 1 to this ISRS contains an example of a report of factual findings issued in
   connection with an engagement to perform agreed-upon procedures regarding non-
   financial information.
Appendix 1 – Illustrated Report

Illustration of a Report of Factual Findings in Connection with Accredited Observers for the
National Elections in South Africa sheduled for 8 May 2019 using the Standalone approach for
short term observations as illustrated in the Election Access Observation Toolkit issued by the
International Foundation for Electoral Systems.

(Letter head of SAIBA)

For attention
Representative individual
Business entity name
Contact details

REPORT OF FACTUAL FINDINGS OF THE SOUTHERN AFRICAN
INSTITUTE FOR BUSINESS ACCOUNTANTS TO THE ELECTORAL
COMMISSION OF SOUTH AFRICA (IEC) ON THE STANDALONE SHORT-
TERM OBSERVATIONS OF THE SOUTH-AFRICAN NATIONAL ELECTIONS
HELD ON 8 MAY 2019

We have performed the procedures agreed with you and enumerated below with respect to our
accredited observation status in terms of:
   •   Regulations on the Accreditation of Observers, 1999 published under GN R362 in GG
       19857 of 17 March 1999, Schedule A, and
   •   The voluntarily adopted Election Access Observation Toolkit issued by the International
       Foundation for Electoral Systems (IFES) relevant to short term standalone
       engagements.

Our engagement was undertaken in accordance with the International Standard on Related
Services (ISRS) 4400, the Code of Ethics for Professional Accountants and the International
Standard of quality Control.

The procedures were performed solely to assist the IEC, Disabled People Organisations
(DPO), and legislators to become aware of barriers to participation found at election polling
stations that was observed by SAIBA.
Procedures

We used the IFES disabled persons access checklist and compared it to observations made at
selected number of polling stations. Our findings are based on observations only. The
procedures are shown in appendix 1 to this report.

We report our findings below:

Access to the Polling Center on Election Day
   1. With respect to item 1 we found that [all/not all] polling stations was on the ground.
   2. With respect to item 2 we found that there [were/were not] ramps available for voters
      with disabilities.
   3. With respect to item 3 we found that polling centers [have/does not have] toilets or
      washrooms that could be used by persons with disabilities.
   4. With respect to item 4 we found that polling centers [have/does not have] enough
      accessible seating for each person who requires accessible seating.
   5. With respect to item 5 we found that polling centers [have/does not have] enough
      space for wheelchair-users to move around easily.
   6. With respect to item 6 we found that polling centers [have/does not have] hallways that
      are clear of obstacles, both on the ground and hanging from above.
   7. With respect to item 7 we found that polling centers [have/does not have] voting area
      free of obstacles.
   8. With respect to item 8 we found that polling centers [have/does not have] wide
      entrances and exits.
   9. With respect to item 9 we found that polling centers [have/does not have], for voters
      with disabilities that arrive by car, parking space close to an accessible entrance.
  10. With respect to item 10 we found that polling centers [have/does not have] an
      accessible route provided from the parking space to the entrance of the building.
  11. With respect to item 11 we found that polling centers [have/does not have] paths to the
      voting area free of obstacles that would prevent voters with disabilities from accessing
      the voting area.
  12. With respect to item 12 we found that polling centers [have/does not have] a desk at
      the polling station to provide assistance to persons with disabilities?
  13. With respect to item 13 we found that polling centers [have/does not have] any poll
      workers that appear to have a disability.
  14. With respect to item 14 we found that poll workers [have been/have not been] trained
      to support voters with disabilities.
  15. With respect to item 15 we found that persons with disabilities [were/were not] allowed
to be assisted by a person of their choice in order to vote.
    16. With respect to item 16 we [did/did not] observe that an assistant or poll worker
        intimidated or otherwise unduly influenced a voter with disability.
    17. With respect to item 17 we observed [_____number of people] with disability received
        assistance of which [_________ were women].

Election Access Questions Targeting Persons with Different Types of Disabilities

   Visual Disability: Number of persons observed__________
    18. With respect to item 18 we found that polling centers [have/does not have] a voting
        guide in braille or in an audio format?
    19. With respect to item 19 we found that polling centers [have/does not have] a voting
        guide in large font?
    20. With respect to item 20 we found that polling centers [have/does not have] magnifying
        glasses or sheets for reading ballots.
    21. With respect to item 21 we found that polling centers [have/does not have] tactile ballot
        guides or ballot marking guides.
    22. With respect to item 22 we found that polling centers [have/does not have] sufficient
        light in the voting area.

   Physical Disability: Number of persons observed__________
    23. With respect to item 23 we found that the writing surface in the voting booth [is/is not]
        low enough for all voters to reach.
    24. With respect to item 24 we found that there [is/is not] enough space for voters who use
        assistance devices to be able to get into the voting booth to vote.
    25. With respect to item 25 we found that voters with disabilities [are/are not] able to reach
        the ballot box when depositing their ballot.
    26. With respect to item 26 we found that ther [are/are not] any assistive devices available
        to assist with dexterity issues, such as large grip pens or alternative voting methods.

   Auditory Disability: Number of persons observed__________
    27. With respect to item 26 we found that poll workers [are/are not] offering communication
        to support Deaf voters.
    28. With respect to item 27 we found that polling staff providing information on the voting
        process to voters who are hard-of-hearing are speaking slowly and with a clear
        expression.
    29. With respect to item 28 we found that there [were/were not] professional sign language
        interpreters assisting Deaf voters to communicate with the poll workers.
Intellectual or Psychosocial Disability: Number of persons observed__________
    30. With respect to item 30 we found that voters with intellectual disabilities appear to
          [have/does not have] difficulty understanding the words on the ballot paper.
    31. With respect to item 31 we found that voters with intellectual disabilities appear to [be
          certain/not certain] about how to vote?
    32. With respect to item 32 we found that voters with psychosocial disabilities [were/were
          not] offered a quiet place to wait to vote.
    33. With respect to item 33 we found that voters with intellectual or psychosocial disabilities
          [were/were not] denied access to vote based on their disability.
    34. With respect to item 34 we found that the ballot paper [is/is not] easy to understand for
          a person with an intellectual disability.

Because the above procedures do not constitute an assurance engagement in accordance with
International Standards on Assurance Engagements 3000 (ISAE3000): Assurance on non-
financial information (or relevant national standards or practices), we do not express any
assurance on the findings made.

Had we performed additional procedures or had we performed an assurance engagement of
accessibility to polling stations/centers other matters might have come to our attention that would
have been reported to you.

Our report is solely for the purpose set forth in the first paragraph of this report and for your
information and is not to be used for any other purpose or to be distributed to any other parties.
We will however proviude a summarised version of our findings to the relevant staekholders such
as election officials, political parties, parliament, and the media for the purpose of creating
awareness of accessibility issues during elections.

This report relates only to the accounts and items specified above and does not extend to any
other long-term mainstream election observations.

SAIBA

Date

Address
Appendix 2 – Checklist

 Access to the polling station on election day:
     1. Is the polling station on the ground floor?
     2. If there are steps into the polling station, is there a ramp available for voters with
         disabilities to use?
     3. Does the polling center have toilets or washrooms that could be used by persons with
         disabilities?
     4. Does the polling center have enough accessible seating for each person who requires
         accessible seating?
     5. Does the polling center have enough space for wheelchair-users to move around
         easily?
     6. Does the polling center have hallways that are clear of obstacles, both on the ground
         and hanging from above?
     7. Does the polling center have voting area free of obstacles?
     8. Does the polling center have wide entrances and exits?
     9. For voters with disabilities that arrive by car, are they provided a parking space close to
         an accessible entrance?
    10. Is there an accessible route provided from the parking space to the entrance of the
         building?
    11. Are paths to the voting area free of obstacles that would prevent voters with disabilities
         from accessing the voting area?
    12. Is there a desk at the polling station to provide assistance to persons with disabilities?
    13. Are there any poll workers that appear to have a disability?
    14. Have poll workers been trained to support voters with disabilities?
    15. Were persons with disabilities allowed to be assisted by a person of their choice in
         order to vote?
    16. Did an assistant or poll worker intimidate or otherwise unduly influence a voter with
         disability?
    17. In total, how many disabled voters received assistance? How many were women?
Election Access Questions Targeting Persons with Different Types of Disabilities
    Visual Disability
    18. Does the polling station have a voting guide in braille or in an audio format?
    19. Does the polling station have a voting guide in large font?
    20. Are magnifying glasses or sheets for reading ballots provided?
    21. Are tactile ballot guides or ballot marking guides provided?
    22. Is there sufficient light in the voting area?
Physical Disability
23. Is the writing surface in the voting booth low enough for all voters to reach?
24. Is there enough space for voters who use assistance devices to be able to get into the
    voting booth to vote?
25. Are voters with disabilities able to reach the ballot box when depositing their ballot?
26. Are any assistive devices available to assist with dexterity issues, such as large grip
    pens or alternative voting methods?
Auditory Disability
27. Are poll workers offering communication to support Deaf voters? For example, are they
    using sign language or writing information down?
28. Are polling staff providing information on the voting process to voters who are hard-of-
    hearing by speaking slowly and with a clear expression?
29. Are there professional sign language interpreters assisting Deaf voters to communicate
    with the poll workers?
Intellectual or Psychosocial Disability
30. Do voters with intellectual disabilities appear to have difficulty understanding the words
    on the ballot paper?
31. Do voters with intellectual disabilities appear to be uncertain about how to vote?
32. Were voters with psychosocial disabilities offered a quiet place to wait to vote?
33. Were any voters with intellectual or psychosocial disabilities denied access to vote
    based on their disability?
34. Is the ballot paper easy to understand for a person with an intellectual disability? For
    example, did it include pictures of candidates or images from each party?
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