Indiana Legislative Update Create an Enduring Risk Management Culture - PG 12 PG 23 - Indiana Propane Gas Association
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SUMMER 2020 Indiana Legislative Update PG 12 Create an Enduring Risk Management Culture PG 23
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VOLUME 60 • ISSUE 1
Indiana Propane
Gas Association
5325 East 82nd Street, #243
Indianapolis, Indiana 46250
(317) 655-4444
Fax: (517) 485-9408
www.indianapropane.com
The Indiana Propane Gas Association is
a member-focused trade organization
providing services of communication,
education and promotion of the propane In This Issue
industry in Indiana. This publication
carries authentic information pertaining
to the Indiana Propane Gas Association;
however in other respects, the IPGA
FEATURES
cannot be responsible for the contents IPGA and NPGA 2020-2021 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
thereof, or for the opinions of the writers. Success at the Statehouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
No article, in part or entirety, may be
reprinted without the express written or Indiana Legislative Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
verbal consent of the editor. PLAN Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Appearance of advertisements in Propane Increasing Employee Retention and Creating Effective Workplace Culture . . . . . . . . . . . . . . . 20
Express does not necessarily constitute Create an Enduring Risk Management Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
endorsement by IPGA of the products or
services advertised.
DEPARTMENTS
All written contributions, comments and From the President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
inquiries for advertising should be sent to
the editor at the address above. From the Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Featured Marketer: Harvest Land Co-op . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PROPANE EXPRESS
is published biannually by Innovative Featured Supplier: Dealers LP Equipment Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Publishing for the Indiana Propane Code Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Gas Association.
Member Roster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EDITOR
Matt Solak
CREATIVE DESIGN AND PUBLISHER ADVERTISERS
Innovative Publishing Alliance Energy Services.............................................22 IPS Equipment Inc.......................................................22
www.alliancec3.com www.whyips.com
MEMBER
NPGA – National Propane Gas Association Bergquist Inc................................................................30 J-M Transports Inc.......................................................30
www.bergquistinc.com www.jmtransports.com
BLT Tanks.....................................................................19 KJK Management/Energy Force................................29
Propane Express is published by www.blttanks.com www.energy-force.com
Innovative Publishing
CHS................................................................................. 4 Mississippi Tank Company.........................................21
10629 Henning Way, Suite 8 www.chsinc.com www.mstank.com
Louisville, KY 40241
844.423.7272 Crestwood Services LLC.............................................17 Overpeck Transport Co...............................................30
www.crestwoodlp.com www.overpeckgas.com
Innovative Publishing specializes in Dealers LP Equipment Co. Inc...................................11 Phoenix Industries.......................................................15
association communications and www.dealerslp.com www.phoenixdottank.com
messaging. Please direct inquiries to Aran
Jackson at aran@innovativepublishing.com. Federated Mutual Insurance Co................................... 7 Ray Murray Inc.............................................................21
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Published June 2020
Franger Gas................................................................... 9 Signature Truck Systems.............................................. 2
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Gas Equipment Co. Inc...............................................13 Smith Gas Liquids Co..................................................31
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H & H Sales Co. Inc.....................................................30
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Indiana Propane Gas Association 3
LEADING PROPANE
SOLUTIONS
AND DRIVING SUCCESS
FOR YOUR BUSINESS.
At CHS, our priority is supplying your propane needs
today and tomorrow. With extensive assets and terminals
throughout the supply chain, we have the network to meet
your demands. Plus, our industry-leading online supply tools
and risk management programs are more valuable than ever.
That’s how we build long-term relationships to meet your
propane needs.
Visit CHSpropaneinsights.com, contact
Eric Brandt at eric.brandt@chsinc.com or call
866-839-7145 to start planning your supply
needs today.
© 2020 CHS Inc.
From the President
EXECUTIVE COMMITTEE
PRESIDENT
John Schroering
Seize the Moment
Southern Indiana Propane
VICE PRESIDENT
Mike Hayden
Co-Alliance
John Schroering
SECRETARY/TREASURER President
Brian Donahue
Donahue Gas Inc. Greetings everyone,
IMMEDIATE PAST PRESIDENT
Scott Earl
We can all find article upon article about the impact of the virus this spring. To say that the first half of this
Shelby Bottled Gas year has been interesting is a gross understatement. 2020 has presented many unexpected challenges. At
the same time, I believe that this is also opening a door for our industry to seize the moment to market our
NPGA STATE DIRECTOR benefits. As an energy “utility” supplier, our industry was classified as essential businesses that continued
Dan Overpeck to operate through the lockdown. In case there was any doubt, we now know we are an essential utility.
Overpeck Gas The definition of “utility” per Dictionary.com is, “The state or quality of being useful; ... a public service,
as a telephone or electric light system, a street car or railroad line.” I have spent 25 years serving as a Board
BOARD OF DIRECTORS member for a rural water utility, and there are many similarities in comparison to the challenges we face as
propane marketers. Other than the fact that we convey our product to its final destination using delivery
Dave Auxier trucks instead of cross-country “arterial” mains, we are very much the same. For propane, our versatility
Bulk Truck & Transport is our attribute.
Gina Canady There is a growing trend of people losing confidence in “arterial” utilities to provide 100 percent of their
Bolinger’s Propane needs, 100 percent of the time. More than ever, people are considering “off the grid” sources of energy
Trebby Catron
and water to liberate themselves from major utilities. Perhaps recent events support this belief more than
Bergquist ever. Propane is the perfect solution. Unlike other utilities, propane allows customers to purchase all of
their annual energy needs at opportune times and receive them as a delivery. Unlike other utilities, we have
Jason Carr practical aboveground and underground storage solutions that ensure customers have an economical op-
Dealers LP tion that meets their needs. Other energies pale in comparison to propane’s versatility and efficiency as a
clean energy. All of the above make propane the No. 1 choice for our energy needs, and there is no better
Ben Franger time to market its advantages.
Franger Gas
Charley Hutchins Stay safe,
Sagamore Gas & Appliance
John Schroering
Mike McLeod
Hicksgas
Roger Thayer
Columbus Silgas Inc.
Shane Young
Harvest Land Co-op Inc.
Indiana Propane Gas Association 5
From the Executive Director
Looking Forward
It has been quite the year for everyone to say the least. First and foremost, I hope
everyone is healthy and safe.
Matt Solak
Executive Director
This has been a very difficult time for all of us, and work. As for me, I know I have had enough would point out that IPGA held its second
whether it be the closure of schools, health risks Zoom meetings and conference calls to last me the annual Legislative Day at the Indiana State-
associated with COVID-19, or the economic rest of my professional career. As we continue to house this past January. There are pictures
fallout many are facing. We have all been im- move back to normal, I truly hope this will allow us and a brief write-up in this journal, in case
pacted in some way due to the pandemic. I am all to reengage with each other on a personal level you missed it in our e-newsletter, Propane
impressed by you, members and the propane in- and reengage in our communities. Dispatch. I appreciate everyone who partici-
dustry, as we continue to deliver for our custom- pated in the event, and I would encourage
ers during this time of crisis. Although it comes I am extremely disappointed that the first joint those who have not yet attended to look at
with additional risks and challenges, I am proud Great Lakes Propane Convention is not able to some of the pictures and see what a great
that our industry can demonstrate its impor- take place in July. I am also extremely hopeful that success it was. I hope you will consider at-
tance to American businesses, families and farm- we will be able to come together for our yearly tending in 2021 and advocate for the pro-
ers. Speaking with my own friends and families town hall meetings this October. The town halls pane industry with state lawmakers.
who have spent weeks under “stay-at-home” are scheduled for October 5-7, 2020. Meetings
orders, I have heard of their simple joy in just will again be held in Winona Lake, Jasper and In- As always, I welcome members to continue to
being able to fire up the propane grill to spend dianapolis. Details and registration can be found reflect on the association and provide me with
time outdoors cooking dinner. I know I myself on the website at www.indianapropane.com. feedback, thoughts and ideas about how we can
have found this normal activity that much more There will be many updates to come, but I can- strengthen IPGA.
enjoyable and a time for self-reflection. not help looking forward to July 2021, when we
can join together at French Lick Resort for the Once again, I am proud to serve as your execu-
I am sure you have all seen on the news the IPGA Summer Convention. tive director, and I look forward to seeing ev-
ideas of life “before COVID-19” and life “after eryone again soon. If you have any questions or
COVID-19.” Many in the media have discussed Finally, although the much of the year has concerns, please do not hesitate to contact me at
how this pandemic will forever change how we live been upended because of COVID-19, I matt@kdafirm.com or (317) 655-4444.
Executive Director Financial Director Director of Regulatory and
Matt Solak Denise Stone Legislative Affairs
matt@kdafirm.com denise@kdafirm.com Brad Baughn
bbaughn@infoodandfuel.org
Deputy Executive Director Membership Services Director
Derek Dalling Michelle Dishaw Creative & Communications
derek@kdafirm.com michelle@kdafirm.com Director
Staff Director of Events Administrative Assistant
Melissa Travis
melissa@kdafirm.com
Lauren Washburn Trina Miller
lauren@kdafirm.com trina@kdafirm.com
6 Propane Express
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IPGA and NPGA 2020-2021 Calendar
Board Meeting IPGA Town Hall Indiana State Capitol Day
July 28, 2020 October 7, 2020 Date: TBD, February 2021
11:30 a.m.-2:30 p.m. 6-8 p.m. Indianapolis, IN
The Bridgewater Club Location: TBD
Carmel, IN Indianapolis, IN NPGA Southeastern Convention
April 10-12, 2021
IPGA Town Hall NPGA Board of Directors Meeting Atlanta, GA
October 5, 2020 September 27-29, 2020
6-8 p.m. Fort Lauderdale, FL IPGA Summer Convention
The Boat House June 23-25, 2021
Winona Lake, IN Fall/Winter IPGA Committee and French Lick, IN
Membership Meetings
IPGA Town Hall Date: TBD
October 6, 2020 10 a.m.-3 p.m.
6-8 p.m. Location: TBD
Schnitzelbank
Jasper, IN
rescheduled
JULY 2022
2020
EMPLOYEE
GRAND RAPIDS,
TRAINING M I C H I G A N
CETP & Non-Certified
Courses starting in August in:
Fort Wayne | Jasper | Kokomo
Visit indianapropane.com for the most current
schedule
8 and registration. Check for updates at indianapropane.com.
Propane Express
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Success at the Statehouse
For the second year, IPGA held a Legislative Day plays a significant role in a cleaner and greener e specially those who are unable to participate
at the Indiana Statehouse, bringing together a environment in Indiana. Propane industry mem- in a site visit in their district. If you don’t
few dozen propane industry members to meet bers found this event helpful, as it allowed more have a relationship with your state legisla-
with nearly 200 Indiana legislators and staff. members to connect to more legislators in an envi- tor or if your state association doesn’t host
ronment in which the legislators are comfortable. a state capitol day, NPGA will help you and
IPGA, led by President John Schroering, hosted your association plan an event and provide
a luncheon in the historic Indiana Statehouse State capitol events provide an opportuni- resources to use when you meet with state or
atrium, sharing information on how propane ty to develop relationships with legislators, local legislators.
10 Propane ExpressYour Single Source for All Your
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Dothan, AL Pomona, CA Davenport, IA Louisville, KY
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Jackson, MS Hickory, NC Memphis, TN
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dealerslp.com / remichel.com
Indiana Propane Gas Association 11INDIANA
LEGISLATIVE
UPDATE
by Brad Baughn, Director of Legislative and Regulatory Affairs
The Indiana General Health Matters r equirements applicable to a PBM. Other require-
Assembly adjourned sine HB1004 Health Matters (Smaltz) is an omnibus ments include maximum allowable costs (MAC)
die the early morning of medical health care bill. The bill gives Hoosiers pricing enforcements and penalties to be enforced
March 13, 2020, bring- the ability to determine the cost for medical by the commissioner. There is also a provision
ing an end to this year’s services by requiring a health practitioner to pro- allowing trade secrets to be protected by defining
“short” legislative session. vide a patient a good faith estimate at the request all data collected by the commissioner as confi-
Lawmakers tackled a num- of the patient. The bill also requires a provider to dential and thus an industry/trade secret.
ber of key issues this year, receive approval from a patient to charge more
ranging from health care costs, to energy than the allowable “individual’s network plan Utility Matters
needs, to transportation and infrastructure rate” for services provided by out-of-network HB1131 Utility Matters (Pressel) changes Indiana
issues. And as is usually the case, many of providers but does not define what that rate is. law so that a water or wastewater utility organized
these matters were not finalized until the last This bill also includes changes to physician non- as a legal entity after June 30, 2018, is subject to
hours of the session. compete contracts as passed in HB1115. jurisdiction of the utility regulatory commission
(IURC) for a period of 10 years from the date of
The final days of the 2020 session also ushered SB5 Health Provider Contracts (Charbonneau) organization as a legal entity; allows the IURC
in a new era of leadership in the Indiana House, passed the Senate by a vote of 48-0 in a concur- to consider including any cost differential of an
as Rep. Todd Huston was sworn in as the new rence vote with the House amendments. The offered utility’s property as part of the acquiring
speaker of the House of Representatives on bill requires the publication of costs of health utility’s rate base; and raises the number of cus-
Monday, March 9, 2020. Rep. Huston replaces care services and the creation of an all payer tomers of a “small utility” under offered utility
Rep. Brian Bosma, who is retiring after a claims database tracking costs. statute from 5,000 to 8,000. The bill passed the
34-year career in the Legislature. Senate by a vote of 41-6 and the House 92-0.
SB241 Pharmacy Benefit Managers (Brown)
The House introduced 451 bills this session, passed the Senate by a vote of 49-0 and the House HB1414 Electric Generation (Soliday) passed
and 89 of them are eligible to become law. The by a vote of 91-0. The bill requires Pharmacy the House 55-38 and the Senate 28-21. The
Senate introduced 452 bills, and 79 passed. Benefit Managers (PBMs) to be licensed. The bill final version is a hybrid of the House and Senate
now also includes the language from HB1042 bills, leaving out a provision from the House
Highlights regarding several of the bills enacted Pharmacy Benefit Mangers (Davisson) as it left that would have allowed utilities to keep up to
by the Legislature during the last few days of the Senate, which requires the Department of 90 days of fuel supply on site, but extending the
the session can be found below. Additionally, Insurance (DOI) to license PBMs and make sunset provision back to 2021 and keeping other
for up-to-date information on the novel coro- sure there is no barrier to entry in the indus- House language adding layers to the coal plant
navirus (COVID-19), the State Department of try, along with language detailing that the retirement process. Utilities must give the IURC
Health has created an information resource on DOI Commissioner may adopt rules to speci- at least three years’ notice before retiring a legacy
their page at www.in.gov/isdh. fy licensure, financial standards and reporting resource and may not retire or otherwise transfer
12 Propane Expressthe ownership of a reliable capacity resource HB1279 Local Transportation Projects number of local ordinances across the state, as
without receiving regulatory approval. The bill (Soliday) had started as a bill affecting only it prevents all municipalities from regulating
also keeps in language setting state grant money mass transit in northwestern Indiana but was any aspect of landlord-tenant relationships. The
aside for coal workers who have lost their jobs. amended in the Senate to include clawback bill would nullify a recently passed Indianapolis
provisions if IndyGo does not meet certain fun- ordinance requiring landlords to give tenants
SB229 Maintenance of Regulated Drains draising requirements. The fundraising require- a notice of their rights and responsibilities and
(Spartz) states that a permit is not required ment was included in a law passed a few years appropriates $250,000 to help give tenants legal
from the Indiana Department of Environmental ago allowing the creation of the rapid transit aid. In the ordinance, a landlord who fails to
Management for the reconstruction or mainte- system, but it contained no penalty for failure disclose the tenant’s rights could face a $500
nance of a regulated drain for purposes of the law to raise the funds. A Senate amendment to fine. The bill would also provide protections
concerning state regulated wetlands, if the recon- HB1279 required IndyGo to raise 10 percent of for tenants from retaliation from landlords. The
struction or maintenance of a regulated drain their operating funds from private sources this city’s ordinance does this as well, with city offi-
occurs within an existing regulated drainage ease- year or lose 10 percent of their operating funds cials saying their version has stronger protections
ment under the drainage law. The bill passed the for the transit system while also barring them against retaliation.
House by a vote of 55-29 and the Senate 32-17. from future expansion of the transit system. Key
lawmakers had apparently reached an agreement SB178 Various Election Matters (Walker) failed
Transportation Matters in the last days of session to phase-in the require- to receive a vote on the final day of session
HB1070 Distracted Driving (Sullivan) would ment to generate private funding, and while the despite intense negotiations between confer-
prohibit Hoosiers from holding and using their Senate passed the compromise with a 46-3 vote, ees. The bill stated that if an individual who
cellphones while operating a vehicle. There are the House did not vote on the conference com- holds the office of attorney general is disbarred
some exemptions for emergency use included in mittee report before adjourning sine die. in Indiana or suspended from the practice of law
the bill, and it allows an individual to use their in Indiana for 30 or more days or at any time
phone in coordination with hands-free technology. Other Legislation during the five years before taking office, the
A late change to the bill also prohibits the Bureau SB148 Zoning and Housing Matters (Doriot) individual forfeits the office and a vacancy in the
of Motor Vehicles from assessing points to a driver’s passed the Senate by a vote of 29-19 and the office exists. Despite support from the House
record for a violation of this statute within the first House 64-32. The controversial landlord-tenant Republicans and Gov. Holcomb, the Senate
year, thus providing sufficient time to educate the language previously amended into another bill Republicans would not agree to the measure
public without onerous penalties. The bill passed was moved here during the conference com- — perhaps after the House killed the Senate
the Senate by a vote of 49-1 and the House 81-11. mittee process. The bill preempts an unknown Majority-backed IndyGo language.
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(800) 643-8222 (800) 821-0631 (800) 368-4013 (800) 423-4685
www.gasequipment.com Gas Equipment Co. TV - www.youtube.com/gasequipmenttv Mike Fisher Steve Garrett
Indiana Propane Gas Association 13FEATURED MARKETER
Harvest Land Co-op
A Purpose of Cultivating Communities
Years ago — we’re talking long before weather maps were kept on cell phones in pockets — folks relied on working
together to defend their land, hunt, produce and gather food, and create shelters and clothing.
It was their cooperative spirit, one that encour- expand into this size, while remaining the local, Participants rotate throughout our business divi-
aged working together to achieve a common farmer-owned cooperative we were created to be. sions to learn more about each: learning about
goal, that allowed the people to create more, sup- propane safety to provide home heat; delivering
port larger groups and elevate success as culture While our purpose has shifted away from seed fuel to farms and commercial accounts; learning
evolved. It was through information sharing that potatoes in the last 90 years, we still focus greatly the value in marketing in our grain division;
early societies were able to triumph through the on cultivating communities and people. and diving into all aspects of supplying fertil-
most arduous times. izer, crop protection, seed and custom applica-
As our cooperative business evolves, we rec- tion through the knowledgeable staff in our
At Harvest Land Co-op, we’ve never forgotten ognize the need to invest in our greatest asset: agronomy department.
that cooperative spirit. In fact, it’s the very fabric our employees. With nearly one-third of our
of our business. employee group retiring in the next 10 years, Our first-ever ACE program participant was
there is immense opportunity for individuals Kyle Baumer, a Centerville, Indiana, native.
Our cooperative is unique from many businesses to advance their careers within our cooperative Kyle was raised on a 400-acre dairy farm, went
in that we are owned by more than 4,800 farmers and gain extensive experience to provide greater on to graduate from Indiana University East and
who have made their homes in Indiana and Ohio. service and value to our members. his career took him far from agriculture. But he
Together, they collaborate for our success by utiliz- became intrigued by the idea of getting back to
ing Harvest Land’s services, sourced products and We believe in hiring attitudes and teaching his rural roots through the ACE program.
expert employees. Continued investment in our skills. If we can find the best people to be a
farmer-owned cooperative ensures the longevity of part of our team, the skill set to do the job well “The greatest advantage going through the
such a system that welcomes and serves so many. will follow. In 2016 we developed a program to ACE program was that I got to work in every
capitalize on talent. segment of our company and learn from
Harvest Land Co-op’s history is a rich one span- people that have been with us for many years,”
ning 90 years. Harvest Land was founded on The ACE (Accelerated Career Excellence) pro- Kyle said. “Also, being able to attend the
March 12, 1930, by a group of farmers in east- gram was developed to prepare employees for leadership and communication courses was
central Indiana as a resource for acquiring seed the increased responsibilities and future demands very self-rewarding.” Harvest Land partnered
potatoes at a fair price. We’ve certainly evolved of an evolving agriculture climate. This program with Purdue University’s Center for Food and
since then, now expanding our portfolio to pro- creates opportunities to provide emerging front Agribusiness and Bayer Crop Science to facili-
viding propane, fuel, lubricants, crop protection runners with a broader perspective of our busi- tate these elite trainings.
and nutrients, precision agronomy services, grain ness, and the more-strategic perspective enables
marketing and livestock feed. them to see our business as a whole — beyond Four years later, Kyle is now our Grain Marketing
specific functions or departments. The ACE Manager and works daily to ensure the success
Today, our business comprises an area that used to program is designed to enable participants to of our farmer members and also help achieve
be home to 19 local co-ops and 14 independent strategically frame their thinking, learn and use Harvest Land’s grain department mission and
energy businesses. Many years of strategic plan- basic cooperative business knowledge and tools goals, which result in outstanding customer ser-
ning and partnering have allowed us to grow and to better serve our members. vice and a profitable grain department.
14 Propane ExpressNot only are we invested in our employee suc- outdoors, promote spiritual healing and wellness The Cultivating Communities program for the
cess, we’re also completely invested in the com- and also instill a sense of belonging in America’s fiscal year ending on August 31, 2019, had
munities in which we work and live. combat wounded. 67 employees provide community service to
various organizations, volunteering more than
Harvest Land partnered with Wounded Warriors “We understand that we can never fully repay 1,800 hours on behalf of Harvest Land. Just a
in Action (WWIA) for the Delivering Honor the men and women who have bravely served few organizations that have benefitted from this
program, where Harvest Land donated three our country, but we honored them by partnering program include various churches, food banks,
cents per gallon of propane sold to Wounded with Wounded Warriors in Action. We strongly 4-H, FFA and volunteer fire departments. We
Warriors in Action, which in turn hosted out- believe in programs such as this one, which truly believe the small towns in which we live
door activities for local wounded veterans. promotes self-confidence and recovery for those and work are American treasures to be preserved
coming home after serving our country. With through service, giving back and supporting those
WWIA is a nonprofit organization, dedicated every propane fill up, we’re proud to ‘Deliver who support us.
to serving our nation’s Purple Heart recipi- Honor’ to our wounded American veterans,”
ents by providing world-class outdoor sporting says Scott Logue, president and CEO of Harvest More and more we recognize the importance
activities. Though headquartered out of Apollo Land Co-op. of the safety of our employees, customers and
Beach, Florida, WWIA serves the entire United communities. In 2019, we donated the propane
States. The goals of WWIA are to increase self- Harvest Land proudly donated $25,000 to and had employees in attendance for propane
reliance, bolster self-confidence, enjoy the great Wounded Warriors in Action as a result of safety trainings for volunteer fire departments in
Delivering Honor throughout the countryside, two different counties. In Wayne County, three
aiding in the mission to help heal the wounds departments participated, and 45 individuals
“With every propane doctors cannot fix. completed the training. In Hancock County,
fill up, we’re proud Our cooperative also encourages employees to
four departments participated, and 38 individu-
als completed the training.
to ‘Deliver Honor’ participate in 8 hours of community service
annually through our Cultivating Communities Harvest Land is proud to continue to invest
to our wounded service program. Once they’ve completed their
hours, Harvest Land makes a $100 contribution
in people and communities and we know the
cooperative spirit was built — and will continue
American veterans.” to the nonprofit organization of their choice. to grow — on the idea of helping others.
PHOENIX INDUSTRIES & APPARATUS, INC.
“WHERE QUALITY WORK IS A HABIT, NOT AN EFFORT”
Propane Trucks • ASME “U”, NBIC “R”, DOT Registered
• Changeovers/ Complete Rebuilds
We can supply or you can supply the truck.
Any size and style tank and any equipment • Tank Testing & Modifications
available. Our standard tank and equipment • Fabrication, Sandblasting & Painting
looks similar to this propane truck. • Meter & Pumping System Repairs
New & Used Tank Truck & Trailer Sales, Service & Parts
PH: (513) 722-1085 or (800) DOT-TANK (368-8265) • WWW.PHOENIXDOTTANK.COM • 6466 SNIDER RD • LOVELAND, OH 45140
Indiana Propane Gas Association 15FEATURED SUPPLIER
Dealers LP
Equipment Company
Founded in 1974, Dealers LP Equipment Company (DLPE) has been a wholesale distributor of propane
equipment, parts and accessories for more than 40 years.
The central distribution facility located in
Memphis, Tennessee, supports a network
Since the acquisition, REM/DLPE
of seven branches located in Davenport,
Iowa; Dothan, Alabama; Hickory, North Carolina; Jackson, Mississippi;
has made a concerted effort to not
Louisville, Kentucky; and Pomona, California. only grow the propane business
In July 2005, R.E. Michel Company LLC (REM) acquired DLPE. among the DLPE branches but to
Based out of Baltimore, Maryland, with a nationwide network of
more than 300 branch locations, R.E. Michel Company is the larg- incorporate the propane product
est privately held HVAC distributor in the United States. Since the
acquisition, REM/DLPE has made a concerted effort to not only offering into the REM branches.
grow the propane business among the DLPE branches but to incor-
porate the propane product offering into the REM branches. To Quality Steel, Empire, Rinnai and Bradford White. Additionally,
date, REM has more than 100 (and counting!) “hybrid” locations REM/DLPE is a master distributor of REGO regulators and is the
across the nation that service both HVAC contractors and propane only coast-to-coast distributor of the REGO product line.
marketers alike.
Training Emphasis: REM/DLPE understands that product train-
Product Alignment: REM and DLPE have positioned themselves ing is critical to both the success and safety of their customers and
with strategic vendor partners from some of the top manufactur- employees. With a team of 20 Technical Service Advisors (TSAs)
ers in the propane industry, including Manchester Tank, Corken, we provide comprehensive training classes on products, safety and
best practices.
Distribution Capabilities: DLPE is supported by a 150,000-square-
foot facility in Memphis, Tennessee, holding more than $5 million
in specialty propane products. REM has an additional 1 million-
square-foot distribution campus holding an excess of $2 million in
our most popular LP items. Between our distribution centers and
local branches, we carry more than $7 million in products to support
our customers. With weekly deliveries to the individual branches, the
products our customers need are where they need them, when they
need them.
Technology Leader: Through the industry-leading websites
www.dealerslp.com and www.remichel.com, customers are able to
check inventory, view pricing and place orders on the go. The ESP
inventory management system is an exclusive program that allows
contractors to manage their inventory and place orders with real
time tracking capabilities all via a mobile app.
Customer First: The REM and DLPE family understands that our
purpose is to serve our customers. We pride ourselves in our ability
to take care of our customers and provide a level of service that is
unmatched in the propane industry.
16 Propane Express® T y l e r. F n t o @ c r e s t w o d l p . c o m
Crestwood
Crestwood Services
Services providescomplete
provides completeMarketing,
Marketing, Call
Calltoday
todayforforhelp
helpwith
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Our Our
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of experienced NGL professionals — with
a proven track record and combined 150+ years of
a proven track record and combined 150+ years of Amanda
Amanda Hartman
Hartman
experience — offers you greater assurance of Amanda Hartman
Director Supply & Marketing - Central
experience
propane—supply
offersandyoucomplete
greaterrisk
assurance
managementof Director Supply & Marketing - Central
D: 816-329-5353
D:Director Supply & Marketing - Central
816-329-5353
C: 913-602-4223
C:D:913-602-4223
816-329-5353
propane supply
services that and complete
increase risk management
your profitability. Amanda.Hartman@crestwoodlp.com
C: 913-602-4223
Amanda.Hartman@crestwoodlp.com
services that increase your profitability. Amanda.Hartman@crestwoodlp.com
Carter
Carter House
House
When you
When you partner
partner with
with Crestwood,
Crestwood, we’ll
we’ll help
help you you Marketing & Asset Manager - Central
D:Carter House
Marketing & Asset Manager - Central
D: 816-329-5367
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develop with Crestwood,
aa comprehensive
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816-289-4470
C: 816-289-4470
D: 816-329-5367
develop a comprehensive
tailored
tailored to your
to businesssupply
your business needs.plan that is
needs. Carter.House@crestwoodlp.com
Carter.House@crestwoodlp.com
C: 816-289-4470
tailored to your business needs. Carter.House@crestwoodlp.com
Tyler
Tyler Fenton
Fenton
Marketing & Asset Manager - Central
®
® Marketing & Asset Manager - Central
D:Tyler
D: Fenton
816-714-5419
816-714-5419
®
C: 515-473-8362
C:Marketing
515-473-8362
& Asset Manager - Central
®
®
Tyler.Fenton@crestwoodlp.com
D: 816-714-5419
Tyler.Fenton@crestwoodlp.com
C: 515-473-8362
® Tyler.Fenton@crestwoodlp.comPLAN AHEAD
Since the Propane Logistics Analysis Network PLAN does not represent supply levels, pricing
(PLAN) launched in late 2019, more than 950 or other market variables, and may be subject
With your help and
wait times have been reported around the country! to error.
continued use, this tool
Before PLAN, there was no centralized tool to
help drivers maximize their hours of service.
PLAN is available online at plan.npga.org and
through an update to the NPGAction app. To
will grow and provide
Recently updated, PLAN displays wait times get the NPGAction app, visit the Apple App timely information
reported by users at terminals around the coun- Store or the Google Play Store.
try. NPGA developed PLAN with the support of to the industry.
NPGA’s Propane Supply & Logistics Committee With your help and continued use, this tool
and with the assistance of industry members and will grow and provide timely information to the PLAN are transport drivers, dispatchers, terminal
state and regional propane associations. industry. Please contact us at plan@npga.org with managers, and wholesale suppliers, but PLAN is
any questions. available for everyone.
PLAN is a crowdsourced online tool, which
means it relies on active user input, especially Propane Logistics Analysis To access PLAN, go to the PLAN tile on the
from drivers, dispatchers, terminal managers Network (PLAN) NPGAction app or visit plan.npga.org
and wholesalers. It takes less than a minute PLAN is a centralized tool to share reported
to submit a wait time. Your use of PLAN will wait times for propane terminals to efficiently The following images are from PLAN as viewed
encourage others to use it too. Please note utilize hours of service. The expected end users of on a mobile device.
HOMEPAGE STATE EMERGENCY DECLARATION LOCATION
» Here the user will choose to search » Choose the state your supply » If there is an emergency declara- » View the recently reported wait
by state or use the device’s location. point is in and then view the ter- tion for a state it will appear in the times and share your wait time.
minals alphabetically. yellow bar.
18 Propane ExpressIncreasing Employee
Retention and Creating
Effective Workplace Culture
Happy Employees Cost Less and Earn More for Your Business
by Adrienne Vititoe
In a world where the dollar is king, businesses everywhere scramble to in- “When an organization fosters relationship- and trust-building behav-
crease productivity and cut costs. Over time, a mantra has developed: The iors, employees focus on the work they were hired to do and produc-
customer comes first. But is this philosophy truly effective? Some com- tivity increases,” according to a Michigan State University Extension
panies are beginning to challenge this idea and suggest that perhaps the article. “When trust is damaged, morale and productivity begin to de-
employee should come first. Here’s why. cline and turnover increases.”
“The higher the turnover in your organization, the more susceptible you’ll be Though the motives for leaving a company are myriad, some common
to increased costs, which makes retention an important focus,” according to themes exist. Employees desire more benefits and opportunities, along
Megan Wells, data journalist and content strategist for DailyPay business blog. with better communication and respect.
The generally accepted figure for turnover costs is 20 percent of an entry-level Specifically, some practical steps to take include:
employee’s salary, meaning if a company loses five recent hires over the course • Consider their point of view. In order to satisfy your employees, you
of a year, it will end up paying an extra salary that year. If they’re losing the must determine what it is they want. Many conflicts can be avoided
same number of personnel with more experience, the expense likely triples. if employers pause to seriously consider how their employees are
affected by decisions at the top.
Average total turnover for U.S. companies in 2016 was about 18 percent, but • Prioritize internal hiring.
the numbers vary widely by industry. According to The Mercatus Center at • Increase wages when possible.
George Mason University, “Voluntary turnover rates in the energy industry • Ensure new hires are trained thoroughly on their job responsibilities
are relatively high compared to other industries, with U.S. companies expe- and the workplace culture.
riencing the highest rates.” • Extend grace when honest mistakes happen.
• Evaluate workload distribution. One person can only do so much.
What can be done about this? First, we must understand the problem, which Employees drowning in projects will likely long for a less stressful
can be challenging, considering the rationales behind leaving a company situation. In the same vein, employees with too little to do will
seem to cover the map. likely become bored and restless.
• Offer positive feedback. Too often only critiques are shared, when
According to www.americanprogress.org, “High quit rates are often due to encouragement would be much more effective.
• When a critique is called for, make sure it is constructive.
workplace policies. … These are jobs that tend to pay low wages and often
Work with the employee to evaluate how he or she can be set up
have little in the way of workplace benefits or policies to help workers address
for success.
conflicts between work and family.”
• Beware of showing favoritism.
According to a study by BambooHR, the top reasons for leaving companies
Implementing these practices should help curb attrition through pro-
within six months were a poor onboarding experience, a lack of clarity sur-
moting strong well-being. “Employees with a strong well-being have 41
rounding job duties and expectations and a less than stellar boss.
percent lower health costs, 35 percent lower turnover and 31 percent
higher productivity,” according to the World Health Organization.
Lack of opportunity for advancement is the No. 1 reason survey respondents
give for leaving a position, according to the Society of Human Resource Man-
Sources:
agement. Employees become especially discouraged when management opts www.americanprogress.org
to hire for mid- and senior-level roles from the outside, especially if they’ve www.bamboohr.com
been with the company for years. www.compforce.typepad.com
business.dailypay.com
www.gomercatus.com
Other studies claim interpersonal trust is a key influencer. Employees
www.mercer.us
who trust their employers and feel trusted by them are more likely to stick www.msue.anr.msu.edu
around than employees who do not. smallbusiness.chron.com
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Indiana Propane Gas Association 21A family of solutions for
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• Propane plant design,
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• Cylinder dispensing • Propane bobtails
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22 Propane ExpressCreate an Enduring Risk
Management Culture
If you aren’t committed to incorporating risk management into the culture of your business, a seemingly small change
can make it all crumble, leaving you without a solid foundation to help you prioritize the safety of your workers. If
you intend to make risk management a core value of your business, your risk management culture needs to be strong
enough to withstand any obstacle.
Personnel Changes Embraced All the Way Up If preventing workplace injuries or accidents
A management change, while significant in When it comes to prioritizing safety, business isn’t a primary and permanent focus, the pos-
many ways, shouldn’t decrease your work- leaders and risk management profession- sibility of letting things slip is very real — and
place-safety results. Consider this story from als agree: It has to start at the top. Business the consequences could be severe.
a real business: owners must believe in the importance of
safety and model the behaviors that will help This article is for general information and risk preven-
The safety manager of a manufacturing opera- keep employees — and by extension, the tion only and should not be considered legal or other
tion retired, taking with him nearly all knowl- expert advice. The recommendations herein may help
business — safe. A positive example from
reduce, but are not guaranteed to eliminate, any or all
edge of the company’s safety program. When leadership will likely be reflected throughout
risk of loss. The information herein may be subject to,
the new safety manager joined months later, the next levels of management and frontline and is not a substitute for, any laws or regulations that
he found elements of the company’s risk man- employees. The influence a well-respected may apply. Qualified counsel should be sought with
agement program missing or lacking. Records, manager has on employee behavior cannot questions specific to your circumstances. © 2020 Fed-
which were all kept on paper, were nowhere to be overstated. erated Mutual Insurance Company.
be found. The new safety manager had the un-
enviable task of rebuilding the program, while
making sure the business’s day-to-day needs
were fulfilled.
To combat the effects of personnel changes, a
business must deliver a consistent and delib-
erate safety message to its employees. Docu-
ments, including processes and records, should
be kept — and backed up — where any mem-
ber of management can access them to ensure
a smooth transition upon the departure of a
safety manager.
New Circumstances
What happens when the rules change? Maybe
regulators have added or modified workplace
safety requirements. Or maybe your business be-
gins using new equipment or offering new prod-
ucts or services to respond to market demands.
A relaxed attitude toward safety won’t help you
keep your workforce informed. Members of a
culture that focuses on risk management readily
adopt and act on new safety measures — some-
times before management even requires them,
because that’s just the way things are done.
Indiana Propane Gas Association 23Code Corner
The Code Corner Will Highlight Relevant Regulations in Either NFPA 54 or NFPA 58
The following regulation is an excerpt from 50 psi (345 kPa), or gas-air mixtures operating • An appliance’s electrical grounding connector is
Chapter 9 of NFPA 54: within the flammable range at pressures over permitted to be used as the bonding means for
10 psi (69 kPa). a listed arc-resistant jacket or coated corrugated
7.2 Installation of Aboveground Piping stainless steel tubing (CSST), and stainless steel
9.6.8 Sediment Trap. Where a sediment trap NFPA 54 addresses the following: smooth wall pipe and tubing products have been
is not incorporated as part of the appliance, • Piping system design, materials, and compo- added as acceptable piping materials.
a sediment trap shall be installed downstream nents, including valves, expansion, and flexibility • The minimum allowed wall thickness of car-
of the appliance shutoff valve as close to the (Chapter 5) bon and stainless steel pipe is revised to Sched-
inlet of the appliance as practical at the time of • Piping sizing for applications via tables and equa- ule 10; however joints on Schedule 10 pipe
appliance installation. The sediment trap shall be tions (Chapter 6) cannot be made with screwed fittings.
either a tee fitting with a capped nipple in the • Installing pipes, outlets, and inside concealed • Press-connect fittings are now an acceptable join-
bottom outlet, or another device recognized as spaces (Chapter 7) ing method for pipe.
an effective sediment trap. Illuminating appliances, • Requirements for process air, installation of ap- • Revisions to the venting requirements include
gas ranges, clothes dryers, decorative appliances for pliances, and safety shutoffs (Chapter 9) requiring listing to the appropriate UL standards
installation in vented fireplaces, gas fireplaces and • Minimum safe performance, general re- for plastic venting materials, factory-built chim-
outdoor cooking appliances shall not be required quirements, and specifications for venting neys, Type B and BW vents, chimney lining sys-
to be so equipped. (Chapter 12) tems, and special gas vents.
• An existing gas appliance installation is required
When to Use NFPA 54 to be inspected for combustion air and venting
NFPA 54, NATIONAL FUEL The exhibit below shows how NFPA 54 interacts code compliance when the building structure
GAS CODE with other requirements. The split (jurisdiction that it is installed in is modified with specific air
What NFPA 54 Covers division) between NFPA 58 and NFPA 54 is infiltration-reducing changes.
NFPA 54, National Fuel Gas Code, is the shown at the point of delivery of a typical propane
American National Standard (ANSI Z223.1) supply. The split between NFPA 54 and federal The text of NFPA 54 should be consulted
that applies to the installation of fuel gas piping pipeline regulations (49 CFR 192) is shown at the for the complete language of these and
systems, equipment, and appliances that are point of the delivery of a typical natural gas supply. other requirements.
supplied with natural gas, manufactured gas, In most cases only one gas supply will serve a
liquefied petroleum gas (LP-Gas) in the vapor building; however, NFPA 54 does not prohibit the Are gas detectors required in spaces where fuel
phase only, LP-Gas-air mixtures, mixtures use of more than one fuel gas in a building. gas piping or appliances are installed?
of these gases, and gas–air mixtures in the NFPA 54 requires combustible gas detectors or
flammable range. FAQs indicators to be used when purging fuel lines
What are some of the major changes to the code or to locate a leak during pressure testing of
The code does not apply to natural gas systems for 2018? new or modified gas piping systems, but they
operating at pressures over 125 psi (862 kPa), Changes for the 2018 edition of NFPA 54 include are not required to be permanently located in
propane systems operating at pressures over the following: any spaces.
Where can information on required clearances
for a specific appliance be found?
Listed appliances have a label attached to the
appliance that describes required clearances. The
manufacturer’s instructions will also have this
information. Chapter 10 of NFPA 54 provides
clearances for many types of unlisted appliances.
When does gas piping need to have a separate
bonding connection?
Gas piping does not require a separate
bonding connection unless one of the
following situations occurs:
• Where there are gas appliances with electrical
connections that are connected to ungrounded
wiring systems (i.e., two-pronged plugs)
24 Propane ExpressThank You, President’s Council
Members, for Your Continued
Support of the Propane Industry!
Crestwood
Amanda Hartman
(816) 329-5353
Fax: (402) 619-5297
• Where there are sources of high-voltage electricity
2440 Pershing Rd., Ste. 600
outside the piping system that could energize the Kansas City, MO 64108
gas piping system (highly unusual or unlikely)
• Where the gas piping material is CSST
Federated Insurance Company
What does NFPA 54 not cover? Ken Deason
NFPA 54 does not apply to portable LP-Gas
appliances and equipment of all types that are not (507) 444-6660
connected to a fixed fuel piping system; LP-Gas 121 East Sq.
installations at utility gas plants; fuel gas piping in
electric utility power plants; gas piping, meters, Owatonna, MN 55060
gas pressure regulators and other appurtenances
used by the serving gas supplier in distribution of
gas, other than undiluted LP-Gas; or construction GROWMARK Energy
of appliances. See 1.1.1.2 of the code for a list of David Speas
applications that NFPA 54 does not cover.
(309) 557-6379
1701 Towanda Ave.
Did You Know? Bloomington, IL 61701
NFPA 54 is not intended to be applied
retroactively, unless the government body Smith Gas Liquids Company
adopting the code requires retroactivity. Any
Steve VanHeck
equipment or system complying with the
code at the time of installation can be main- (616) 786-0001
tained in use as long as the equipment is not Fax: (616) 786-0840
changed significantly.
969 Butternut Dr.
For More Information: Holland, MI 49422
Visit www.nfpa.org/54 for more NFPA 54-related infor-
mation, including free access to the full text of the code.
Visit catalog.nfpa.org/54 to learn more about the
2018 edition of NFPA 54, as well as the National
Fuel Gas Code Handbook, which pairs the complete
code text with exhibits, features, and in-depth ex-
planations of requirements from experts in the field.
Visit community.nfpa.org to learn more from industry
experts and join the conversation on NFPA Xchange™.
Indiana Propane Gas Association 25You can also read
