Information supplemental to 2021 Integrated Report

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Information supplemental to 2021 Integrated Report
Information
supplemental
to 2021
Integrated
Report
Information supplemental to 2021 Integrated Report
ENABLING SMARTER FARMING FOR A BETTER NEW ZEALAND

                        This supplemental information document acts as
                        a companion to 2021’s Integrated Report and full
                        financial accounts found in the Annual Report which
                        are both online.
                        It contains standard terms, extra background and
                        some details for reference value.

                        Stakeholder engagement           1
                        Materiality                      3
                        Governance                      4
                        Board                           6
                        Leadership Team                 8
                        Community support               10
                        Glossary                        11
                        Sustainable development goals   18
                        Carbon Footprint diagram        22

Information supplemental to 2021 Integrated Report
Information supplemental to 2021 Integrated Report
1                        STAKEHOLDER ENGAGEMENT

Listening to stakeholders over several years has led to a better understanding of how
they like to engage with us and what matters to them. This is changing quickly after
Covid-19 and more engagement will be vital in a volatile world.

     CUSTOMERS &                         OUR PEOPLE              SUPPLY & RESEARCH                    COMMUNITIES                  REGULATORS
    SHAREHOLDERS                                                     PARTNERS

                                                                             GOAL

    To put the customer            Enabled people,               To develop long-term            To lead in the field of sustainability: clearly
    at the centre of               doing their best work         relationships based on          positioned as a key player in solutions to
    everything we do               together                      integrity and trust             environmental concerns and consistently
                                                                                                 extending our social licence to operate
                                                                      HOW WE ENGAGE

    ■    In person with           ■    Regular direct          ■    Direct multi-level        ■    Formal site-specific   ■    Direct engagement
          tailored advice from           engagement with               relationships with              engagement with              with central and
          our field-based                and by managers.              upstream and                    surrounding                  local government at
          team.                    ■    Continuous                    downstream suppliers.           communities.                 multiple levels from
    ■    Accessible,                    employee listening      ■    Regular visits with       ■    Open days.                   Chief Executive to
          personalised remote            and engagement                and by our suppliers,                                        policy and
                                                                                                 ■    ‘Lend a Hand’ day
          advice from                    surveys.                      taking advantage of                                          compliance teams.
                                                                                                       one day a year for
          customer service         ■    Staff and team                technology where we             all staff members to
                                                                                                                              ■    Participation in
          teams.                         events.                       can.                            volunteer in their           Council-led
         Annual customer                                             Collaboration on                communities.                 stakeholder groups
                                        Social events and
    ■                                                            ■
                                   ■

          satisfaction surveys.                                        sustainability with                                          sharing knowledge
                                         social clubs.                                           ■    Social media
                                                                       suppliers.                                                   and influencing
    ■    Field days, shows             Induction, training                                           channels.
                                                                                                                                    policy direction as it
                                   ■

          and events                     and specialist
                                                                 ■    Supplier evaluation            Community based              relates to farming
                                                                                                 ■

          showcasing new                 workshops.                    and feedback surveys.           surveys to measure           and our own
          products and                                                Collaboration with              our environmental
                                        Integrated report                                                                          operations.
                                                                 ■
                                   ■
          services.                                                    leaders at agri-science         performance
                                         and other                                                                            ■    Submissions on
    ■    Annual General                 roadshows.                    institutions.                   against regulations
                                                                                                                                    new policy and
          Meeting and                                        Work on and support a                    (as required by
                                        Enablers’ Group                                                                            guidance.
                                                                 ■
                                   ■
          shareholder get                                     wide range of research                   consents).
                                         (regular meetings of
          togethers.                                          projects to enable                      Local community
                                         direct reports to the
                                                                                                 ■

                                         Leadership Team).    smarter farming.                         groups and schools
                                   ■ 
                                                           ■ Active membership of                     where possible such
                                     Leadership Team live
                                                              industry bodies.                         as supporting
                                     virtual Q&A sessions.
                                                                                                       fundraising and
                                   ■    Yammer (internal                                              programmes.
                                         social media).

Information supplemental to 2021 Integrated Report
Information supplemental to 2021 Integrated Report
2

STAKEHOLDER ENGAGEMENT — Continued

     CUSTOMERS &                         OUR PEOPLE               SUPPLY & RESEARCH                   COMMUNITIES                   REGULATORS
    SHAREHOLDERS                                                      PARTNERS

                                                                NEEDS AND EXPECTATIONS

 ■    Consistent, timely          ■    Meaningful work.         ■    Robust and reliable      ■    Health, safety and     ■    Effective
       delivery of quality         ■    Opportunities for              supply chain.                  environmentally              management of
       products, services                growth.                  ■    Long-term trusted              conscious                    legislative
       and experiences.                                                 relationships with             operations.                  requirements, in
                                   ■    Positive leadership.
 ■    Easy access to                                                   mutual benefit.          ■    Social development           particular health and
                                   ■    Safe and sustainable                                                                       safety,
       customised,                                                     Loyal, committed               - employment,
                                         environment.
                                                                  ■

       up-to-date and                                                                                  investment,                  environmental and
                                                                        customer.
       informed farm
                                   ■    Inclusive culture.                                            development and              labour requirements.
                                                                  ■    Values alignment.
       solutions and                                                                                   learning               ■    Farm compliance for
       services.
                                                                  ■    Foundation of research         opportunities.               nutrient traceability,
                                                                        engagements is robust                                       nitrogen use and
 ■    Innovative tools,                                                                         ■    Respond to incidents
                                                                        science.                                                    consent compliance.
       solutions and                                                                                   and complaints
       products for
                                                                  ■    Collaborative industry         quickly and            ■    Positive and
       financially and                                                  solutions                      responsibly.                 proactive
       environmentally                                                                           ■    Positive transparent         relationship.
       sustainable farming.                                                                            relationship.          ■    Contribute to
 ■    Trusted, long-term                                                                        ■    Transparency in              relevant calls for
       relationships.                                                                                  reporting.                   submissions.
                                                                                                 ■    Respect for cultural
                                                                                                                              ■    Publicly reported
                                                                                                       views                        carbon footprint.

                                                                           RESPONSE

 We offer a wide                   We choose the right            We build long-term             We appreciate our            We ensure our
 breadth of service and            people, keep them safe         relationships based on         licence to operate and       operations are
 integration to farmers            and support them to            integrity and mutual trust.    continually seek ways        compliant, work
 across all aspects of             be their best.                 This ensures that              to better care for and       towards best practice,
 the farming operation.                                           Ravensdown is provided         have a positive impact       contribute to new
                                                                  with superior products         on the communities           legislation and ensure
                                                                  and services as well as        and environment in           compliant practices
                                                                  ongoing development of         which we operate,            for all our
                                                                  exclusive and innovative       while making a positive      stakeholders.
                                                                  solutions for the benefit      contribution to New
                                                                  of New Zealand farmers.        Zealand development.

Information supplemental to 2021 Integrated Report
Information supplemental to 2021 Integrated Report
3                       MATERIALITY

                        Listening to feedback
                        By remaining approachable and through constant engagement,
                        we identify what matters to stakeholders.

                        Engaging on water                                    implications for farmers. Staff receive quarterly
                        Water quality remains of interest to a wide          updates on our sustainability performance and
                        variety of stakeholders and we continue a            our current projects and have full access to a
                        massive amount of consultation around                Sustainability Portal for submitting ideas,
                        emerging regulatory frameworks.                      accessing resources and asking questions.
                           Ravensdown staff engage extensively with
                                                                             Engaging on Western Sahara
                        regional councils catchment groups and iwi
                                                                             Phosphate rock is sourced from Western
                        throughout New Zealand. We frequently make
                                                                             Sahara via our supply partner OCP whose
                        submissions on behalf of shareholders – ensuring
                                                                             sustainability performance is world-leading. The
                        their interests are represented and that
                                                                             risk to New Zealand of disruption to supplies from
                        impending rule changes are workable and based
                                                                             OCP are significant as Morocco controls 70% of
                        on the latest scientific evidence. We also seek to
                                                                             all the world’s commercially available phosphate
                        have operative plans that can be reasonably
                                                                             reserves. As the agsector has exposure to this
                        implemented by farmers. Engagement takes
                                                                             risk, the industry communicates with sector
                        place across multiple levels – including council
                                                                             stakeholders so that a co-ordinated approach
                        chief executive, sector director, policy, consents
                                                                             is agreed.
                        and compliance personnel.
                                                                                 Engagement with OCP is extensive and
                           Our shareholders benefit from our staff having
                                                                             includes due diligence organised through the
                        a sound understanding of the regulations and
                                                                             Fertiliser Association of New Zealand as this is
                        being able to translate them into plain language
                                                                             an industry issue. We remain confident that
                        for on-farm actions. Councils also benefitted
                                                                             OCP is conducting itself in line with the UN
                        from our field-based teams’ ability to help them
                                                                             expectations of trading with territories where
                        implement their regulations.
                                                                             sovereignty is undecided.
                        Engaging on climate                                      Briefings about the importance of and
                        As the most serious long-term issue all businesses   progress on the topic are sent to a variety of
                        face, climate change is of interest to many of our   political representatives and policymakers.
                        key stakeholder groups. We support New               Media are updated via briefings and interviews
                        Zealand’s ambition to reduce emissions in line       and information about shipments is transparently
                        with the Paris Agreement with cross-party            available on our website. In any protest scenario,
                        agreement on enduring greenhouse gas targets.        open communication channels are maintained
                           We collaborate with other sector leaders on       with the relevant activists and our differences
                        how to achieve these.                                of opinion are acknowledged.
                           We meet our obligations under the Climate             We continue to receive fantastic support
                        Leaders Coalition to measure and publicly report     from these stakeholders leading up to and
                        our GHG, we work with our suppliers to reduce        during the vessel discharge process.
                        their emissions as well.                                 Shareholders are informed although minimal
                           Ravensdown invests in training and                interest is shown in the topic.
                        certification of its advisors on climate change

Information supplemental to 2021 Integrated Report
Information supplemental to 2021 Integrated Report
4                       GOVERNANCE

                         Creation and
                         preservation of value
                        Ravensdown’s governance structure is set up to promote accountability and to
                        support its ability to create value in the short, medium and long term. Ravensdown’s
                        governance provides insight on strategy implementation and direction, while supporting
                        ethical, lawful, sustainable and responsible behaviour throughout the business.

                        Code of Business Conduct and Ethics                  Fraud Policy
                        The Board of Directors has developed a               Ravensdown has a philosophy of “zero tolerance”
                        Code of Business Conduct and Ethics to give          towards fraud, both inside and outside the
                        effect to Ravensdown’s core values and to guide      company. We value the integrity of our staff and
                        all employees and directors in our relationships     recognise that they have a key role to play in the
                        with our stakeholders.                               prevention, detection and reporting of fraud. We
                                                                             therefore ask them to be vigilant at all times and
                        Company Values                                       to report any concerns they may have at the
                        The code requires that our decisions and personal    earliest opportunity. We are committed to
                        behaviour will at all times be consistent with       creating and maintaining an honest, open and
                        Ravensdown’s core values of:                         well-intentioned working environment where
                        ■ Successful co-operative – we put the customer      people are confident to raise their concerns
                          at the centre of everything we do.                 without fear of reprisal on a confidential basis.
                        ■ Empowered people – we choose the best              All reported cases of fraud will be investigated.
                          people, keep them safe, and enable them
                          to do their best.                                  Conflict of interest/ Related party
                        ■ Enduring relationships – we develop long-term      transactions
                          relationships based on integrity and trust.        Like most co-operative companies, Ravensdown
                        ■ Environmental leadership – we strive to lead       has frequent transactions with its farming
                          in the field of sustainability.                    directors in the ordinary course of business. All
                        ■ Driving Innovation – we drive the business         transactions are conducted on commercial terms.
                          forward by finding better solutions.               A Conflict of Interest Policy ensures that any real
                        These values mean that we will:                      or perceived conflicts related to staff members
                        ■ Act honestly and fairly with due skill, care       are managed at arm’s length.
                          and diligence in the interests of all of our
                          stakeholders.                                      Protected Disclosures Policy
                        ■ Demonstrate respect for key moral principles       Ravensdown is committed to providing a
                          including diversity, individual rights, equality   transparent accountable organisation and staff
                          and dignity.                                       are encouraged to have the responsibility to
                        ■ Value personal and professional integrity,         report any known or suspected wrongdoing
                          trustworthiness and competence.                    within the company. Employees are encouraged
                                                                             to report this to their managers, or directly to the
                                                                             Chief Executive Officer. A 24/7 independent
                                                                             anonymous Ethics Hotline is also available where
                                                                             confidential information can be reported.
                                                                             Ravensdown is committed to the protection of
                                                                             genuine whistle-blowers against action taken in
                                                                             reprisal for the making of protected disclosures.

Information supplemental to 2021 Integrated Report
Information supplemental to 2021 Integrated Report
5

GOVERNANCE — Continued

                        Diversity and Inclusion Policy                       Integrated Reporting
                        Ravensdown values and understands the                The Board delegated oversight and responsibility
                        importance of an inclusive workplace with            for the Integrated Reporting process to the Audit
                        diversity of thought, opinion and background.        and Risk Committee. Progress is monitored at the
                        Our diversity commitment is about welcoming          Audit and Risk Committee meetings. An
                        and respecting these differences and treating        Integrated Thinking Team has been established to
                        individuals equally, embedding this as part of our   promote and embed integrated thinking in the
                        organisational culture. We aim to promote and        business. The team is chaired by the Chief
                        sustain a sense of belonging; valuing and            Financial Officer. Limited external assurance is
                        practising respect for the talents, beliefs,         obtained for the Ravensdown Greenhouse Gas
                        backgrounds and ways of living of all employees,     Inventory. The rest of the non-financial
                        candidates, customers and suppliers. We are          performance measures are internally assured.
                        committed to ensuring all employees have access
                        to equal opportunities at all stages of the
                        employee experience.

                        Risk Identification and Management
                        The company has a comprehensive risk
                        management framework to identify, assess and
                        monitor new and existing risks. Annual risk
                        updates are performed, and risk improvement
                        plans created and acted on. The Chief Executive
                        Officer and the leadership team are required to
                        report to the Board and Audit & Risk Committee
                        on high risks affecting the business and to
                        develop strategies to mitigate these risks.
                        Additionally, management is responsible for
                        ensuring an appropriate insurance programme is
                        in place and reviewed annually.

                                                                                                              We put the
                                                                                                            customer at the
                                                                                                            centre of everything
                                                                                                            we do.

Information supplemental to 2021 Integrated Report
6                       BOARD

                         Deep understanding
                         and knowledge
                        As the board, we focus on good governance and oversight – setting the strategic course
                        so the leadership team is clear on direction.

                         From left to right.

                         Back row                      Front row
                         Peter Moynihan                Jacqueline Rowarth
                         Jason Dale                    Nicola Hyslop
                         John Henderson — Chair        Jane Montgomery
                         David Biland
                         Bruce Wills

Information supplemental to 2021 Integrated Report
7

BOARD — Continued

                        John Henderson                                       Bruce Wills
                        LLB                                                  B. Ag. Com
                        Chair                                                Bruce farms in Hawke’s Bay and has been on the
                        John runs a 22,000 stock unit sheep and              Board since 2015. Bruce holds a wide range of
                        beef breeding and finishing operation, has been      governance positions, particularly in the science
                        on the Board since 2004 and has been Chair since     and environmental areas. He previously spent six
                        February 2014. As well as running a legal practice   years on the Federated Farmers Board and was
                        in Marton, John spent many years as a director of    National President from 2011 to 2014.
                        RACE Incorporated and of a number of farming
                        and agricultural companies in NZ and overseas.
                                                                             Dr. Jacqueline Rowarth
                                                                             PhD, B.Ag.Sc, (Hons), IoD Company Director’s Certificate
                        David Biland                                         Jacqueline is part owner of a high-producing dairy
                        (Appointed) B.Ag.Sc, Dip Hort Sci,                   farm in Waikato with associated deer and maize
                        IoD Company Director’s Certificate                   blocks. She has been on the board since 2019 and
                        Deputy Chair                                         is also currently a director of DairyNZ. She was
                        David has been on the board since 2019.              formerly Chief Scientist at the Environmental
                        He has held several international management         Protection Authority.
                        and governance roles, including with
                        New Zealand company Argenta and animal
                        health multinational Merial.                         Nicola Hyslop
                                                                             B.Ag.Sc (Hons), IoD Company Director’s Certificate
                                                                             Nicola farms a sheep, beef and arable operation
                        Jason Dale                                           outside of Timaru and has been on the board
                        (Appointed) B. Com FCA                               since 2019. She has been a registered farm
                        Jason is CFO of NZ Steel and a Fellow of             management consultant for 20 years and has
                        Chartered Accountants Australia and New              enjoyed governance roles with Opuha Water,
                        Zealand and has been on the Board since 2014.        Irrigation New Zealand and Beef & Lamb New
                        He is currently Chairman of Crest Commercial         Zealand.
                        Cleaning Limited and former Chair of the Audit
                        Committees for Taranaki Investments
                        Management Limited and LIC. He is the former         Jane Montgomery
                        CFO of large listed and unlisted companies such      LLB (Hons), CMInstD

                        as EROAD, Auckland Airport, PGG Wrightson            Jane owns a farm in North Canterbury and has
                        and Fonterra Ingredients.                            been on the board since 2020. She is an
                                                                             intellectual property lawyer, previously an
                                                                             associate director with AgResearch and a former
                        Peter Moynihan                                       chair of the audit and risk committee for the JR
                        B. Ag. Sc                                            McKenzie Trust.
                        Peter owns a 190ha dairy farm located at
                        Northope, has farming interests in Lochiel and
                        Lorneville and has been on the Board since 2013.
                        Peter is an Agribusiness Regional Manager for a
                        prominent bank and has been through the
                        Fonterra Governance Development Programme.

Information supplemental to 2021 Integrated Report
8                       LEADERSHIP TEAM

                         Optimistic about
                         the future
                        As the leadership team, we see our role as maintaining a positive culture at Ravensdown
                        while ensuring the organisation remains agile as it faces multiple opportunities and challenges.

                         From left to right.

                         Back row                                        Front row
                         Mike Manning — GM Innovation and Strategy       Bryan Inch — GM Customer Relationships
                         Mike Whitty — GM Supply Chain                   Katrina Benedetti Forastieri — GM Culture and People
                         Garry Diack — Chief Executive                   Sean Connolly — Chief Financial Officer
                         Mark McAtamney — Chief Information Officer
                         Stephen Esposito — GM Operations

Information supplemental to 2021 Integrated Report
9

LEADERSHIP TEAM — Continued

                        Garry Diack                                       Mark McAtamney
                        MA (Hons)                                         B. Com
                        CEO                                               Chief Information Officer
                        Garry joined Ravensdown in 2021 and has           Mark started with Ravensdown in 2001 and
                        over 30 years’ experience in improving            has been CIO since 2005.
                        corporate performance, effective governance
                        and driving growth. He was formerly CEO of
                        Tait Communications.                              Mike Whitty
                                                                          B. Com. Ag, C.A
                                                                          General Manager Supply Chain
                        Stephen Esposito                                  Mike started with Ravensdown in 1997 and has
                        M. A. Sc. (Civ Eng), P. Eng.                      held a variety of roles in finance, sales, marketing,
                        General Manager Operations                        manufacturing and now the supply chain.
                        Stephen is a professional engineer and
                        joined Ravensdown in 2018 after 20 years of
                        international experience in operations, risk
                        management and strategy development.

                        Bryan Inch
                        B. Ag. Sc
                        General Manager Customer Relationships
                        Bryan started with Ravensdown in early 2014
                        and was previously CEO of Canterbury Building
                        Society and held senior roles with Rabobank.

                        Mike Manning
                        B. Ag. Sc, CP Ag
                        General Manager Innovation and Strategy
                        Mike started with Ravensdown in 1981 and has
                        held a variety of roles in regional management,
                        marketing, sales, supply and R&D.

                        Sean Connolly
                        B. Com, C.A
                        Chief Financial Officer
                        Sean started with Ravensdown in 2004
                        and has been CFO since 2005.

                        Katrina Benedetti Forastieri
                        M.Sc (Hons), Dip. Ind. Org. Psyc, Regd. Psyc
                        General Manager Culture and People
                        Katrina joined Ravensdown in 2018 with
                        over 20 years’ experience in Human Resources
                        and Organisation Development.

Information supplemental to 2021 Integrated Report
10                      COMMUNITY SUPPORT

                         Part of the
                         rural landscape

                        Through our sponsorship programme,              Hundreds of local causes are supported through
                        Ravensdown makes a significant contribution     funding or volunteering. As well as collaborating
                        to capacity building and therefore improving    with Lincoln and Massey universities, primary
                        resilience and sustainability in the farming    sponsorship partners include
                        community.                                      ■   New Zealand Dairy Industry Awards (NZDIA)
                        Over $20,000 is set aside annually to           ■   New Zealand Young Farmers
                        support young people studying towards careers   ■   Agri-Women’s Development Trust (AWDT)
                        in agriculture.
                                                                        ■   Primary Industry Summit (PINZ)
                                                                        ■   New Zealand Groundspreaders’ Association
                                                                        ■   Pasture Summit
                                                                        ■   South Island Dairy Event
                                                                        ■   Canterbury West Coast Air Rescue
                                                                        ■   House of Science, science in
                                                                            schools programme
                                                                        ■   Foundation for Arable Research.

                                                                                                             Sponsoring
                                                                                                           and supporting
                                                                                                           community causes
                                                                                                           throughout the
                                                                                                           country.

Information supplemental to 2021 Integrated Report
11                      GLOSSARY OF TERMS

                        Aerowork                                               and comply with emerging regulations. Testing
                        Aerowork is a wholly owned subsidiary of               through ARL remains important to give science-
                        Ravensdown, operates a fleet of 12 fixed wing          based advice to customers.
                        aircraft across the country and is headquartered
                                                                               Cadmium management
                        in Whanganui. The Cresco topdressing aircraft
                                                                               Cadmium naturally occurs as a trace impurity in
                        have the ability to carry up to 2,000kg loads of
                                                                               phosphate rock. Evidence to date indicates that
                        fertiliser to hilly terrain. Much of New Zealand’s
                                                                               cadmium in New Zealand soils poses little concern,
                        pasture-growing soils tend to be deficient in
                                                                               but it needs to be managed over the long term.
                        sulphur and phosphate, so aerial spreading is
                                                                               Up until the 1990s, the phosphate rock source
                        both unusual in the world and vital to the country.
                                                                               (Nauru and Christmas Islands) were much higher
                        Agronomy Plans                                         in cadmium than in the current rocks used to
                        Agronomy Plans ensure the customer is getting          manufacture superphosphate. As a result, specific
                        the best advice to make decisions about timing,        areas with a long history of phosphate application
                        location and quantity of nutrients, what kind of       including the Waikato, Taranaki and Bay of Plenty
                        seed to sow and any agrochemicals needed.              do need monitoring and management which can
                        This advice provides an improved outcome for           include the supply of a lower cadmium products.
                        the health of the plant, soil, livestock and              Through the Fertiliser Association of
                        environment on an ongoing basis.                       New Zealand, a maximum limit was identified
                           The plans can act as evidence supporting a          and has been monitored since 1997. For the past
                        stronger story about the farm and the produce          decade, Ravensdown has been consistently
                        grown on it. Ordering nutrients directly from          lower than this limit of 280mg Cd/kg P by a
                        the plan gives farmers more control as they can        significant margin.
                        be assured, they are organising the right rate of
                                                                               Carbon Footprint
                        the right product for the right place.
                                                                               Every company has a responsibility to take action
                        AirScan                                                against climate change. Since Ravensdown first
                        Airscan® is the service resulting from the Primary     reported its carbon footprint, the carbon
                        Growth Partnership programme “Pioneering to            footprinting methodology in 2018 has matured
                        Precision”. The PGP programme takes aerial             resulting in more robust data, ease in collecting
                        fertiliser application from pioneering to precision    and calculating the footprint, accuracy in results
                        by enabling the detailed nutrient requirements of      and more in-depth analysis of performance. We
                        hill country farms to be identified through remote     now calculate and report the following emissions,
                                                                               ■ Scope 1: sources owned by company.
                        sensing technology which then helps ensure that
                                                                               ■ Scope 2: purchased electricity.
                        the right amount of fertiliser is applied precisely
                                                                               ■ Scope 3: sources not owned or directly
                        as needed for optimal pasture and stock growth.
                                                                                  controlled (https://ghgprotocol.org/
                        ARL Testing                                               corporate-standard).
                        Ravensdown uses soil tests to understand soil          Limited assurance for our GHG emissions
                        fertility and advise farmers about the best            inventory has been provided by EY. Their
                        combination of nutrients and what amounts              statement is available at https://
                        should be applied to different parts of their farm.    integratedreporting.ravensdown.co.nz/
                           The correct amount and application of nutrients
                        ensures farmers are able to optimise soil fertility,
                        balance the demands for feed and ensure they
                        are operating to reduce possible environmental
                        impacts. Through performing soil and water tests
                        farmers seek more data about their nutrient
                        needs in order to improve their farming practice

Information supplemental to 2021 Integrated Report
12

GLOSSARY OF TERMS — Continued

                        C-Dax                                                   Cropmark
                        C-Dax is a wholly owned subsidiary of                   In 2011 Ravensdown formed a partnership
                        Ravensdown and is a manufacturer of spraying,           with Rolleston-based Cropmark Seeds to provide
                        spreading and pasture measurement                       shareholders with access to high-performing
                        technologies. The company employs a team of             cultivars. The company breeds and supplies
                        23 and is headquartered in Palmerston North.            seeds that deliver improved yield, greater
                        The technology integrates with HawkEye for an           nutritional values and disease resistance, coupled
                        integrated and insightful view of on-farm actions.      with the ability to provide more quality forage
                        The latest robotic innovation can scan for safety       when most needed.
                        issues and measure pasture response.
                                                                                Employee engagement
                        ClearTech                                               Employee engagement is an outcome of
                        ClearTech® is a dairy effluent treatment                employee experience. Engaged employees
                        system developed to help farmers reduce the             have a genuine commitment and passion for the
                        environmental risks from land application of            business goals and ultimately want their efforts
                        effluent and to safely recycle water to wash            to make a positive difference to our stakeholders
                        the dairy yard.                                         and New Zealand as a whole.
                           ClearTech® reduces the risk of a dairy farmer
                        breaching a consent – particularly when wet             HawkEye
                        weather is both filling the pond and preventing         Use of mapping technology enables efficient
                        effluent application.                                   nutrient management with accurate, easy-to-
                           The latest research focuses on the ClearTech         understand records of paddock activity and
                        lysimeter trials and the benefits of applying           easy time-saving ordering. With software
                        clarified water and/or treated effluent versus          developments reducing the time taken, farmers
                        untreated effluent. The focus is on reduced             are freed up to spend more time on the farm.
                        E. coli in clarified water (for washing the yard and/   Ravensdown’s mapping technology has shifted
                        or irrigation), reduced potential for E.coli leaching   from Smart Maps to HawkEye. HawkEye
                        into drinking water and/or underground aquifers,        improvements during the year have included
                        plus reduced nitrates and phosphates into               fertiliser ordering from the map, feature and
                        waterways which in turn can support reduced             hazard identification and an app so that it is now
                        algal growth and improve water quality. By              mobile friendly. Most importantly, the data is
                        reusing and recycling water, the effluent storage       owned by the farmer and the farmer is in control
                        capacity is greatly extended.                           of their information.
                                                                                   Organising ordering and spreading through
                        Compressive strength                                    one automated tool ensures complete accuracy
                        Granule compressive strength offers agronomic           as no manual intervention is needed. This
                        and environmental benefits helping ensure the           safeguards against any double ups or errors that
                        right nutrients are applied in the right place.         have the potential to result in over-application.
                        Ravensdown’s goal is to increase the compressive           The design and continual improvement of the
                        strength of our manufactured superphosphate             market-leading software is based on feedback
                        and maintain granular integrity. Increased              from users. All of these changes are focused on
                        compressive strength means the fertiliser               improving the customer experience as we
                        granules break down less during handling and            continue to develop technology to enable users
                        blending. This means less dust and better, more         to make informed decisions with accurate,
                        precise spread during application.                      timely information.

Information supplemental to 2021 Integrated Report
13

GLOSSARY OF TERMS — Continued

                        Quality testing

                                          QUALITY TESTING       WHY

                                          Product Size          The ideal sized granule will improve coverage and spreading
                                                                efficiency and reduce dust. We have set a target particle sizing
                                                                band for each product (superphosphate: 1.0mm to 5.6 mm and
                                                                urea: 2.0mm to 4.8mm). We achieve this through our
                                                                manufacturing process and care in handling.
                             Fertiliser

                                          Chemical Quality      Our products must meet their respective chemical content
                                                                requirements to meet Fertmark standards. For example,
                                                                superphosphate is measured for phosphorus and sulphate-
                                                                sulphur and moisture content.

                                          Cadmium               Cadmium mg/kg of phosphorus must be less than 280.

                                          Size Fraction         To be agronomically effective Aglime should contain a particle size
                                                                fraction of 50% below 0.5mm to be immediately correct soil pH
                                                                and 95% below 2.00mm to provide ongoing neutralisation over a
                                                                medium timeframe. Fertmark sets and monitors these standards
                                                                and all of Ravensdown’s Aglime is Fertmark certified. We achieve
                                                                this through screening and high process control standards.
                             Aglime

                                          Moisture              Correct product moisture content supports good physical
                                                                handling properties and is monitored and reported on the
                                                                Fertmark reporting system.

                                          Neutralising factor   The Calcium Carbonate in Aglime determines the level of
                                                                active neutralising value. All our Aglime quarries have a
                                                                registered neutralising value tested, confirmed and reported
                                                                through Fertmark.

                        IntelliSpread                                           Low risk imports and bulk vessel quality
                        Ravensdown’s IntelliSpread® precision aerial            The “Low Risk” measure is bulk shipments
                        application system enables a prescription map           imported under the Ravensdown Fertiliser
                        to be loaded into a topdressing aircraft’s GPS.         Imports System. This system is approved by
                        The GPS then communicates with a computer               MPI and is a robust system consisting of
                        which controls the opening and closing of hopper        independent audits, rigorous supplier facility,
                        doors. The doors are automatically operated with        vessel and product inspections and sampling and
                        the added benefit of not distracting the pilot to       testing of products. This ensures high quality
                        enable fertiliser to be applied where it is needed      product and that biosecurity risk is mitigated.
                        and at the rate required.                                  Purchases from a non-preferred supplier
                           Farmers can trust their fertiliser investment is     do not qualify under our low-risk import system.
                        applied as intended with proof of release records       Being a non-preferred supplier does not mean
                        available. Technology-enabled aircraft allow            we have increased the biosecurity risk to
                        fertiliser plans to be accurately delivered by          New Zealand. From time to time, as we assess
                        electronic instruction.                                 new supply sources, we will import product
                                                                                from a “supplier under trial”, in which case we

Information supplemental to 2021 Integrated Report
14

GLOSSARY OF TERMS — Continued

                        have yet to audit their offshore facilities.          Nitrification inhibitors
                        Normal MPI border inspections are carried             Nitrification inhibitors (NIs) slow the microbial
                        out on these shipments to ensure there is no          conversion of ammonium-N to nitrate-N thereby
                        risk to New Zealand’s flora and fauna.                reducing the risk of loss through leaching and so
                                                                              increased the nitrogen use efficiency of nitrogen
                        LUCI-Ag
                                                                              fertilisers.
                        LUCI-Ag (Land Utilisation and Capacity Indicator)
                        is a decision support tool developed exclusively      Nitrogen and phosphorus use efficiency
                        for Ravensdown by researchers at Victoria             Ravensdown focuses on research and
                        University of Wellington (VUW). The tool              development to provide innovative products and/
                        investigates current on-farm P & N losses and         or services which aim to reduce or mitigate N and
                        identifies nutrient hotspots on spatially detailed    P losses from our shareholders’ farms.  As well as
                        maps. This enables mitigations specific to a farm’s   financial impacts for the farmers, losses of N as
                        management and biophysical environment to be          nitrous oxide to the atmosphere impacts on
                        explored and ranked according to effectiveness,       greenhouse gas emissions.
                        prior to taking action and financial outlay.             Agricultural systems can be ‘leaky’ with respect
                            LUCI-Ag enables farmers to identify and target    to nutrient losses. Nitrogen (N) and phosphorus
                        nutrient hotspots on their farm in more spatial       (P) are essential plant and animal nutrients which
                        detail than other nutrient models. In addition, it    are added mainly as fertiliser. Direct losses from
                        links on-farm management and mitigations to           fertilisers are small if good management practices
                        in-stream water quality via an innovative             are used by farmers. However, N can be lost by
                        hydrological model. This means the effects of         leaching and atmospheric loss from animal urine
                        current and future mitigation options can be          patches and fertiliser. Most P is attached to fine
                        explored in terms of estimated in-stream nutrient     clays. The particles to which the P is attached can
                        reductions at a catchment level.                      be transported across the landscape in surface
                                                                              runoff.
                        Net promoter score
                                                                                 As N and P loss affects receiving water quality,
                        Net Promoter Score® is a measure of customer
                                                                              new technologies to reduce N and P loss may
                        loyalty and is an absolute number between
                                                                              enable our shareholders to continue their ability
                        –100 and +100 based on how likely you are to
                                                                              to farm in the face of increasing regulatory
                        recommend Ravensdown to a friend or colleague.
                                                                              requirements around nutrient externalities.

                                                                                                                  Pasture-based
                                                                                                               systems mean
                                                                                                               losses and N and
                                                                                                               P that need to be
                                                                                                               minimised.

Information supplemental to 2021 Integrated Report
15

GLOSSARY OF TERMS — Continued

                        Nutrients
                        Without the kind of fertilisers that companies like Ravensdown supply, world
                        production of food is estimated to be about halved. These fertilisers deliver essential
                        nutrients to nourish the soil and plants.

                                                                        19 PLANT NUTRIENTS
                                                                          FOR IMPROVING AND PROTECTING PLANT HEALTH
                           Plants use minerals present in the soil and water in order to grow and flourish. Just like with humans, if they don’t get enough of these nutrients it can seriously affect their health.
                                    Ensuring proper plant nutrition by using fertilizers (organic and mineral) to supplement the nutrients already available in the soil is essential for plant health.
                                                                         Here’s a look at 19 nutrients than can benefit plant health (in addition to improving yields):

                                     NITROGEN
                          Nitrogen is an essential component of
                                                                                                                                                                                                                     IODINE
                                                                                                                                                                                                        Iodine has been found to be associated
                         amino acids for building proteins, nucleic                                                                                                                                    with enzymes in plants. Research suggests
                         acids and chlorophyll which converts the                                                                                                                                     that it is important for biological processes
                          sun’s energy into sugars. It is vital for                                                                                                                                   such as photosynthesis, energy metabolism
                          plant metabolism, growth and health.                                                                                                                                          and calcium-signaling. Iodine deficiency
                                                                                                                                                                                                           delays flowering and disrupts root,
                                                                                                                                                                                                           leaf and fruit development as well

                                   PHOSPHORUS
                                                                                                                                                                                                          as plants’ environmental and climatic
                                                                                                                                                                                                                     stress defenses.
                          Phosphorus is vital for energy storage
                          and transfer and membrane integrity
                         in plants. Particularly important in early
                            growth stages, it promotes tillering,
                            root development, early flowering
                                                                                                                                                                                                                     SODIUM
                                                                                                                                                                                                               Sodium is essential in transporting
                                       and ripening.                                                                                                                                                             CO2 during photosynthesis for
                                                                                                                                                                                                                  a limited number of plants.
                                                                                                                                                                                                                   For other plant species,

                                        COBALT
                                                                                                                                                                                                                  because it is chemically and
                                                                                                                                                                                                                structurally very similar to
                                                                                                                                                                                                                potassium, it can also fulfill
                        Cobalt is an essential component of some                                                                                                                                            many of the roles played by
                         enzymes and co-enzymes that can affect                                                                                                                                          potassium, including metabolic ones.
                          the growth and metabolism of plants. It
                         is also necessary for nitrogen (N) fixation

                                                                                                                                                                                                                      COPPER
                        which occurs within the nodules of legumes.
                             Cobalt can increase seeds’ drought
                             tolerance and reduce plant stress.
                                                                                                                                                                                                       Copper plays a key role in nitrogen and
                                                                                                                                                                                                       hormone metabolism and is needed for
                                                                                                                                                                                                       many enzyme activities in plants, as well

                                    POTASSIUM
                                                                                                                                                                                                       as for chlorophyll and seed production.
                                                                                                                                                                                                        Deficiencies can lead to crop failure
                                                                                                                                                                                                       and increased susceptibility to diseases
                             Potassium has major functions in
                                                                                                                                                                                                                    such as ergot.
                           enzyme activation, transpiration and
                              the transport of assimilates (the

                                                                                                                                                                                                                       IRON
                               products of photosynthesis). It
                            helps plants to retain water during
                           droughts, provides strength to plant
                          cell walls and decreases susceptibility                                                                                                                                      Iron is another essential component for
                                   to diseases and insects.                                                                                                                                              creating chlorophyll and also serves

                                                                                                SULPHUR
                                                                                                                                                                                                        as a catalyst for cell division which is
                                                                                                                                                                                                         central to plant growth. Many plants
                                                                                                                                                                                                       also use iron for their enzyme functions.

                                      CALCIUM
                                                                                      Sulphur is integral to all living plant                                                                          A lack of iron results in yellowing leaves
                                                                                    cells and helps to produce amino acids                                                                               and poor fruit quality and quantity.
                                                                                       involved in chlorophyll production,
                          Calcium is needed for biomembrane                           proteins and vitamins. It contributes
                             maintenance. It helps in cell wall

                                                                                                                                                                                                                 MANGANESE
                                                                                     to plant growth and seed formation,
                         stabilization as an enzyme activator, in                    improves winter hardiness and helps
                         osmoregulation and in the cation-anion                               plants resist diseases.
                         balance and thus also plays important                                                                                                                                         Manganese plays a key role in a variety
                            roles in resistance to diseases and                                                                                                                                       of plant functions including photosynthesis,
                             abiotic stresses such as drought,                                                                                                                                            enzyme activation, respiration and
                                       heat and cold.                                                                                                                                                   nitrogen assimilation. Deficiencies can
                                                                                                                                                                                                      cause weaker structural resistance against
                                                                                                                                                                                                       pathogens and less tolerance to drought
                                                                                                                                                                                                                    and heat stress.
                                  MAGNESIUM
                                                                                                                                                                                                                    SILICON
                          Magnesium is central to the production
                             of chlorophyll which is needed for
                          photosynthesis and healthy green leaf
                            tissue. It reduces crop stress caused                                                                                                                                            Silicon increases plant vigor and
                              by exposure to the sun and high                                                                                                                                             improves tolerance to abiotic stresses
                          temperatures, while a deficit can often                                                                                                                                      such as drought, salinity or heavy metals.
                                    cause stunted growth.                                                                                                                                              It enhances plant cell walls’ strength and
                                                                                                                                                                                                         structure, increasing resistance to plant
                                                                                                                                                                                                        diseases and insect pests. Good silicon
                                                                                                                                                                                                         nutrition stimulates photosynthesis and

                                        BORON
                                                                                                                                                                                                                 improves grain production.

                          Boron is required for cell wall synthesis

                                                                                                                                                                                                               MOLYBDENUM
                           and cell expansion. Boron deficiency
                            disrupts reproductive growth, shoot

                                                                                                                                                                   SELENIUM
                           and root growth and pollen viability
                            and hence influences seed set and                                                                                                                                             Molybdenum is used by plants to
                            yield. A lack of boron can result in                                                                                                                                          reduce nitrates into usable forms
                            deformed leaves and poor quality                                                                                                  Because selenium is chemically             and for biological nitrogen fixation
                                   of harvested product.                                                                                                  similar to sulphur, it is taken up inside         by certain species. Insufficient
                                                                                                                                                              plants via sulphur transporters             molybdenum means some plants
                                                                                                                                                            inside the roots. Studies show that           can’t fix nitrogen from the air to
                                                                                                                                                             selenium improves plant growth                make proteins and can hinder

                                     CHLORINE
                            Chlorine improves plant productivity,
                                                                                  NICKEL
                                                                          Nickel is important in plant seed
                                                                                                                                   ZINC
                                                                                                                          Zinc participates in chlorophyll
                                                                                                                                                                and increases tolerance to
                                                                                                                                                                biotic and abiotic stresses.
                                                                                                                                                                                                                normal plant growth.

                            plays a role in photosynthesis and is      germination, photosynthesis, enzyme           formation, is needed to activate many
                          needed for osmosis and ionic balance.         functions and nitrogen metabolism.            enzymes in plants and is needed for
                         It can help to minimize water loss during      A deficiency affects plant growth,            plant immune responses. As a result,
                             stressful dry periods and enhance           antioxidant systems and response              it is important for increasing plant
                                      disease resistance.                              to stress.                       resistance to diseases and pests.

Information supplemental to 2021 Integrated Report
16

GLOSSARY OF TERMS — Continued

                        Nutrient Management Certification                   Proof of Placement
                        The certification is part of an industry wide       The use of GPS-enabled technology enables
                        programme targeted at those who provide             us to place nutrients exactly where they are
                        nutrient management advice to ensure farmers        needed. This relies on the correct calibration
                        receive advice of the highest standard. Relevant    of the spreader which is assured when using
                        qualifications and experience are essential.        a Spreadmark certified spreader. For aerial
                        Once certified, advisers need to undertake          application this means use of aircraft equipped
                        continuing professional development each year       with variable rate application technology such
                        including an exam.                                  as IntelliSpread. Accurate maps enable farmers
                                                                            to track nutrient application and to increase the
                                                                            total traceability of nutrient applied.

                                                                            Spreading and quality standards
                                                                            The Fertmark programme was set up in 1992
                                                                            to give New Zealand farmers confidence in the
                                                                            chemical quality of fertiliser, lime and associated
                                                                            claims. The scheme is managed and annually
                        Potential Mineralisable                             reviewed by the farmer-controlled Fertiliser
                        Nitrogen (PMN) test                                 Quality Council. The registered products are
                                                                            independently audited every six months, with
                        Ravensdown is a founder and co-funder of
                                                                            audit samples compared with Ravensdown’s
                        the Sustainable Food and Fibre Futures project
                                                                            own internal quality control results.
                        to develop a faster and more accurate test for
                                                                            Ravensdown groundspreading joint ventures are
                        nitrogen available to the plant. The new
                                                                            all registered with Spreadmark which is a
                        (Potential Mineralisable Nitrogen) test method
                                                                            placement assurance programme.
                        will deliver faster insights to arable and
                        horticultural customers so as to avoid potential    Superphosphate
                        over-application of N and optimise nitrogen
                                                                            Fossilised fishbones and teeth (phosphate
                        provision to achieve yield targets.
                                                                            rock) can be treated with sulphuric acid so that
                           Work is continuing with other sector partners
                                                                            it becomes soluble and more readily available
                        which aims to test and validate these predictions
                                                                            to plants. The output of this process is
                        under a wide range of soils, crops and climatic
                                                                            superphosphate which has been used in
                        conditions. Other project and co-founders
                                                                            New Zealand since the late 1800s. The efficacy
                        include: MPI, FAR, HortNZ’s Vegetable Research
                                                                            of the granules has been researched in the
                        & Innovation Board, Environment Canterbury,
                                                                            longest running farm trial in New Zealand at
                        Waikato and Hawke’s Bay regional councils,
                                                                            Winchmore farms. Granules need to be
                        ARL, Hill Laboratories and Eurofins.
                                                                            carefully manufactured so they can be more
                        Primary Growth Partnership                          precisely applied.
                        The PGP programme is a collaboration between
                        Ministry for Primary Industries and Ravensdown
                        as investment partners. The two main research
                        contractors are Massey University and
                        AgResearch. The government has replaced the
                        PGP model and framework with the Sustainable
                        Food and Fibre Futures fund.

Information supplemental to 2021 Integrated Report
17

GLOSSARY OF TERMS — Continued

                        Supply contracts                                    XC-10
                        Ravensdown has many long-term relationships         An XC-10 control unit sits in the cab of a
                        based on integrity and trust to ensure we get       groundspreading truck or cockpit of an
                        the best value for our spend. “Spend under          Aerowork topdressing aircraft and automates
                        management” is the percentage of our total direct   the application of fertiliser. A wirelessly
                        spend with preferred suppliers that are actively    uploaded map directs the rate and location of
                        managed. This indicator shows how:                  application then connects to mapping systems
                        ■ We capture value through collaboration with       such as HawkEye for proof of placement and to
                           the best suppliers.                              demonstrate compliance.
                        ■ Product quality is uppermost in commercial

                           discussions.
                        ■ Risks are managed.

                        ■ Positive commercial outcomes are achieved.

                        ■ We ensure continuity of supply in challenging

                           times.

                        Urease inhibitors
                        Urease inhibitors are applied as coatings on
                        a urea granule and block the activity of the
                        enzyme urease which is naturally found in soil.
                        This enzyme will break urea into ammonium
                        and nitrogen can be volatilised or lost to the
                        atmosphere in the form of ammonia and
                        ultimately nitrous oxide which is a potent
                        greenhouse gas. The models of the Climate
                        Change Commission’s guidance to government
                        (May 2021) were based on the assumption that
                        100% of all urea is coated in UIs by 2030.

                                                                                                             Long-term supply
                                                                                                          contracts reduce risk
                                                                                                          of disruption.

Information supplemental to 2021 Integrated Report
18                      SUSTAINABLE DEVELOPMENT GOALS

                        The United Nations Sustainable Development Goals are a blueprint for a more
                        sustainable world. Each year, Ravensdown measures and reflects on its contribution
                        to the specific targets under the eight goals below where we feel we can have
                        the most impact.

                                                 Zero Hunger
                                                 Agricultural area under productive and sustainable agriculture
                                                 ■   With competing pressure for land           hectares of farmland have fertiliser
                                                     use such as for housing, optimising        applied using proof of placement
                                                     productivity per hectare is                technology to ensure that it ends up
                                                     paramount. Without fertiliser              where it should.
                                                     New Zealand would be able to           ■   Despite Covid-19 restrictions, there
                                                     support less than half, and possibly       has been significant investment
                                                     as low as 25%, of the food produced.       through our sponsorship programme
                                                 ■   Soil testing prior to fertiliser           to build capacity and resilience in the
                                                     application increased by 36% as            farming community e.g. South Island
                                                     customers measure nitrogen                 Dairy Event, Lincoln University Focus
                                                     efficiency more closely, and 6% more       Farm Day, Young Farmer Competition,
                                                     agronomy plans were delivered.             Groundspreading, Arable Research
                                                 ■   4,759 customers are using the              and Primary Industries annual
                                                     HawkEye mapping system for                 conferences, Horticultural Field Days
                                                     ordering and GPS-logging nutrient          and Waipaoa Station Farm
                                                     application. In 2020, 820,000              Cadet Training Trust.

                                                 Clean Water
                                                 Waterbodies with good ambient water quality
                                                 ■   Investment in the New Plymouth         ■   The ground-breaking ClearTech water
                                                     stormwater discharge system                treatment system has now been
                                                     resulted in improved water quality         implemented in six commercial dairy
                                                     and consistent compliance with             farm applications and four livestock
                                                     resource consent conditions.               truck washing applications. Over a
                                                 ■   The intake system at Severn St             single year, these systems saved
                                                     (Napier) store was upgraded to             12,229,803L of fresh water,
                                                     improve safety and efficiency as           equivalent to the daily use of 53,876
                                                     well as environmental outcomes.            New Zealanders.
                                                 ■   Dunedin yard was surfaced to           ■   Submissions were made to
                                                     reduce nutrients in stormwater.            government to guide and enhance
                                                 ■   Improvements in stormwater                 the direction Aotearoa takes to
                                                     management at Gisborne Store               improve freshwater quality.
                                                     received positive regional council     ■   Ravensdown signed the Christchurch
                                                     feedback.                                  Waterways Partnership along with
                                                                                                42 other interested parties.

Information supplemental to 2021 Integrated Report
19

SUSTAINABLE DEVELOPMENT GOALS — Continued

                                                 ■   The new multi-million dollar             ■   ‘Pioneering to Precision’ programme to
                                                     stormwater solution was completed            develop computer-controlled aircraft
                                                     at the Christchurch site.                    doors which adjust twice as fast for
                                                 ■   16,588 hours of dedicated                    precision application and avoidance of
                                                     environmental advice was provided            environmentally sensitive areas.
                                                     to farmers by Ravensdown’s               ■   A recognised qualification was
                                                     environmental consultancy.                   developed in conjunction with Massey
                                                 ■   46 new Farm Environmental Plans              University to address the need for
                                                     covering 25,910 ha were completed            farm professionals to understand the
                                                     to prepare farmers for increased             emerging requirements of increased
                                                     formal environmental obligations.            farm environmental planning.
                                                 ■   Research collaboration began into        ■   38 staff were upskilled on carbon
                                                     quicker, more accurate testing of soil       emissions management and Farm
                                                     nitrogen available to the plant to           Environmental Planning so that all
                                                     improve nitrogen application                 customer-facing staff deliver
                                                     precision and reduce risk of losses to       consistent, high level advice. This
                                                     waterways.                                   year, industry figures show the supply
                                                                                                  of manufactured nitrogen fertiliser
                                                                                                  decreased by 8%.

                                                 Decent Work & Economic Growth
                                                 Fair, diverse and safe employment & development opportunities
                                                 ■   Complete replacement of our hazard       ■   Sponsored ten participants in
                                                     and incident management platform             the Emerging Leaders Programme
                                                     with a bespoke tool to simplify              (NZ Institute of Management
                                                     reporting, improve accessibility             & Leadership) and Next Level
                                                     and improve responsiveness.                  Leadership
                                                 ■   Training on coping with stress and           (Agri Women’s Development Trust).
                                                     uncertainty in challenging times         ■   Financial wellbeing webinars were
                                                     provided to 105 Ravensdown staff.            attended by 109 Ravensdown staff
                                                 ■   Four young people completed our              and their whānau.
                                                     graduate development programme           ■   A new Flexible Working Policy
                                                     and entered the workforce.                   was developed and implemented.

                                                 Industry, Innovation & Infrastructure
                                                 Manufacturing efficiency, CO2 intensity, research & development
                                                 ■   Reduced coal use by 22% through          ■   More than doubled the movement
                                                     enhanced mine planning, new                  of product via coastal shipping, taking
                                                     technology such as moisture meters           trucks off the road and reducing
                                                     and progressed along our pathway             diesel emissions.
                                                     to phase out coal and introduce          ■   Geraldine primary crusher was
                                                     alternative fuels in operational             replaced to meet increased demand
                                                     applications with trials and technical       at lower cost and with reduced fuel
                                                     investigations into renewable fuels.         use and emissions.
                                                 ■   Committed to replacing our large         ■   Undertook Supreme Quarry electrical
                                                     fleet of diesel-powered forklifts with       upgrade leading to increased
                                                     electric and sought a supplier               efficiency and automation.
                                                     partnership to assist with this.

Information supplemental to 2021 Integrated Report
20

SUSTAINABLE DEVELOPMENT GOALS — Continued

                                                 ■   Dunedin Dynamic Separator Mill           ■   Continued investment and
                                                     project improved processing capability       development of coated nitrogen
                                                     and reduced operational costs.               products to ultimately reduce
                                                 ■   Began a research collaboration               greenhouse gas volatilisation.
                                                     investigating plant availability of      ■   Developed and trialled a sustainability
                                                     nitrogen and will complete the Primary       assessment tool for capital
                                                     Growth Partnership to transform aerial       investments.
                                                     spreading with computer-aided
                                                     accuracy (see also SDG 6).

                                                 Sustainable Communities
                                                 Preserving natural & cultural heritage, minimising dust & waste
                                                 ■ Our biosecurity programme                  group or cause of their choice.
                                                   (Ravensdown Fertiliser Imports             This year 442 hours of staff time
                                                   System) for importing bulk vessel          was spent Lending a Hand.
                                                   fertiliser proved its worth as our       ■ The despatch area at McNab

                                                   assessments highlighted risks which        Store was fully enclosed to reduce
                                                   required cargo to be rejected at the       fugitive dust and improve processing
                                                   origin port.                               capability.
                                                 ■ Cultural Competency workshops            ■ Investment in dust control continued

                                                   were held to upskill senior leaders in     with new dust curtains at Seadown
                                                   our Operations division to better          and New Plymouth stores.
                                                   understand manawhena.                    ■ Gisborne Store was re-clad as part
                                                 ■ Each manufacturing site undertook a        of the ten-year asbestos removal
                                                   stakeholder identification and             programme being progressively
                                                   engagement planning exercise and           implemented across the building
                                                   established or enhanced their              stock to improve safety. To date we
                                                   community liaison.                         have spent $14.2 million out of a
                                                 ■ Staff are granted one day a year to        planned $24m.
                                                   assist a community or environmental

                                                 Responsible Consumption
                                                 Sustainable procurement and responsible waste disposal
                                                 ■   The new Supplier Sustainability          ■   Continued support of AgRecovery
                                                     Survey was completed by 37 key               events for recovering plastic from
                                                     suppliers with an average score of           farms for recycling, recovering an
                                                     80% and we began evaluating                  additional 6,200kg of bulk
                                                     suppliers on sustainability                  fertiliser bags.
                                                     performance and recognising and          ■   Contributed to the industry advisory
                                                     supporting their improvements.               group working with the Ministry for
                                                 ■   Through our own takeback scheme              the Environment on a comprehensive
                                                     we recovered 114.6 tonnes of used            regulated product stewardship
                                                     packaging for recycling. We also             scheme to manage farm plastic
                                                     continue to look for reduction and           responsibly.
                                                     reuse options, recognising that
                                                     recycling alone does not achieve
                                                     circular economy.

Information supplemental to 2021 Integrated Report
21

SUSTAINABLE DEVELOPMENT GOALS — Continued

                                                 Climate Action
                                                 Climate change mitigation, adaptation and capacity building
                                                 ■   Implemented carbon reduction            ■   Submitted to the Climate Change
                                                     roadmaps for the most carbon                Commission to support and enhance
                                                     intensive parts of the business.            the direction New Zealand takes in
                                                 ■   Workshops assessed our level of             response to climate change.
                                                     physical and transitional climate       ■   Collaborated with leading businesses
                                                     risk and to better understand               on our collective response to climate
                                                     contributing factors and mitigation         change and sustainability through
                                                     measures.                                   membership of the Sustainable
                                                 ■   Training on climate change reached          Business Council, Climate Leaders
                                                     204 staff and our staff-wide carbon         Coalition, Aotearoa Circle and the
                                                     footprint webinar was attended              International Fertiliser Association
                                                     by 150.                                     Sustainability Working Group.

                                                 Life on Land
                                                 Preserving biodiversity
                                                 ■   Using our newest technology for         ■   Financial and in-kind support was
                                                     aerial fertiliser application, 47,655       provided to community groups
                                                     hectares of sensitive areas were able       looking to achieve habitat restoration
                                                     to be excluded.                             and other biodiversity outcomes.
                                                 ■   All superphosphate products             ■   7,317 hours of training undertaken by
                                                     leaving the factory were below the          on farm teams, largely on
                                                     industry-set limit of 280mg cadmium         environmental planning and best
                                                     per kg to prevent increased heavy           practice.
                                                     metals in soil.

Information supplemental to 2021 Integrated Report
22                             FOOTPRINT DIAGRAM

     Ravensdown 2020 Greenhouse Gas Inventory
     All totals represented as tonnes of carbon dioxide equivalent

                                                                     Upstream                                     Core                                    Downstream
                                                                                                                                       Aerial
                                                                                                                                     Spreading

                                                                                                                                     4,269
                                                                                                                                                                                  Air travel

                                                                                                                                                                                   239

                                                                                                                                            Electricity
                                                                                                  Manufacturing    Lime

         Coastal
                                                                                                    process       drying
                                                                                                                                             1,528
                                                                                                                                             1,374
        shipping                                                                                      941         2,605
         448                                                                                                                                               Waste
                                                                                   Mobile plant

                                                                                                                                                           238
                                                                                     3,112                                                                         Distribution

                   Shipping                                                                                                                                        26,787
                                                                                                                                                                                          GHG loss
                                                                                                                                                                                       from fertiliser
                 80,346
                                                                                                                           Vehicle                                                    1,165,593
                                                                                                                                                                                      1,163,593
                                                                                                                            fleet

                                                                                                                           1,312
                                                                                                                           1,412

                                                                        Delivery
                                                                       from port

                                                                       2,629
ravensdown.co.nz

Enabling smarter farming for a better New Zealand —
Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa
Supplementary information available on integratedreporting.ravensdown.co.nz
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