Innovate Reconciliation Action Plan Oct 2018 - Oct 2020
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Innovate Reconciliation Action Plan Oct 2018 - Oct 2020
PREAMBLE ABOUT THE COVER
David Jones acknowledges Jeremy Donovan is a master storyteller
Australia’s First Nations peoples, dedicated to sharing the wisdom and
particularly the Traditional knowledge of the oldest living culture on earth.
Custodians of the lands on which
our stores are located, where some A proud Kuku-Yalanji man from Far North
of our products are sourced and the Queensland, Jeremy is a celebrated
communities in which we operate. performer, keynote speaker and artist with
a growing reputation on the world stage.
We pay our respects to their Elders,
past, present and emerging, and Jeremy’s artwork has gained particular
also recognise those Aboriginal and acclaim in the United States and he is
Torres Strait Islander peoples who often described as one of Australia’s most
make an important contribution to collectable young Aboriginal artists.
David Jones’ continued success. His dynamic work is a modern expression of
As one of Australia’s oldest his love of deep-rooted, traditional stories
companies, David Jones has an and is the gateway to connecting with his
important role to play in promoting ancestors.
reconciliation between Australia’s Tasked with visually representing the David
First Nations peoples and the Jones reconciliation journey through his
broader community, to support the traditional art, Jeremy has created a painting Jeremy Donovan,
elimination of discrimination against symbolic of the two values underpinning the Artist and ALNF Ambassador.
Aboriginal and Torres Strait Islander David Jones Reconciliation Action Plan —
peoples and promote increased responsibility and collaboration.
awareness about Aboriginal and
Torres Strait Islander cultures, The hands signify the foundation and history
traditions and stories. of David Jones’ 180-year-old business.
Gold, although not traditionally used in
Aboriginal art, also reflects David Jones’
emphasis on excellence and distinction.
More personally for Jeremy, it’s a reminder
of Cathy Freeman’s momentous gold medal
victory at the 2000 Sydney Olympics — an
historic moment for Australia and, in his view,
for reconciliation.
Mimili Community in the APY Lands of South Australia,
where ALNF is delivering its EL&L program.
MESSAGE FROM MESSAGE FROM
DAVID JONES CEO RECONCILIATION AUSTRALIA
I am pleased to introduce David Jones’s I look forward to working alongside Reconciliation Australia is delighted to We wish David Jones well as it explores
2018 – 2020 Reconciliation Action Plan our team and our partners as we welcome David Jones to the Reconciliation and establishes its own unique approach
(RAP). This is the first RAP for David take these important steps toward Action Plan (RAP) program by formally to reconciliation. We encourage David
Jones and is a significant step in our reconciliation together. endorsing its inaugural Innovate RAP. Jones to embrace this journey with
reconciliation journey. open hearts and minds, to grow from
As a member of the RAP community, the challenges, and to build on its
I believe that we can use our strength as David Jones joins over 1,000 dedicated successes. As the Council for Aboriginal
an iconic Australian company to reduce David Thomas corporate, government, and not-for- Reconciliation reminded the nation in its
the unacceptably wide gap that exists CEO profit organisations that have formally final report:
between Aboriginal and Torres Strait David Jones Pty Limited committed to reconciliation through the
Islander Australians and other Australians. RAP program since its inception in 2006. “Reconciliation is hard work
Our brand and national footprint of stores RAP organisations across Australia are —it’s a long, winding and corrugated road,
provides us with a unique opportunity to turning good intentions into positive not a broad, paved highway. Determination
play a meaningful role in achieving true actions, helping to build higher trust, and effort at all levels of government and
reconciliation. lower prejudice, and pride in Aboriginal in all sections of the community will be
and Torres Strait Islander cultures. essential to make reconciliation a reality.”
As part of this journey we must celebrate
the unique contribution that Aboriginal Reconciliation is no one single issue or On behalf of Reconciliation Australia,
and Torres Strait Islander cultures make agenda. Based on international research I commend David Jones on its first RAP,
to our society today and acknowledge and benchmarking, Reconciliation and look forward to following its ongoing
that our country is made stronger by our Australia defines and measures reconciliation journey.
Aboriginal and Torres Strait Islander roots. reconciliation through five critical
dimensions: race relations; equality and
Our first Reconciliation Action Plan equity, institutional integrity; unity; and
focuses on education. We will achieve our historical acceptance. All sections of the
RAP objectives through supporting our community—governments, civil society,
charity partners in improving educational the private sector, and Aboriginal and Karen Mundine
outcomes for Aboriginal and Torres Strait Torres Strait Islander communities—have a Chief Executive Officer
Islander communities, and educating role to play to progress these dimensions. Reconciliation Australia
our employees and customers on the
significance of Aboriginal and Torres The RAP program provides a framework
Strait Islander cultures, traditions and for organisations to advance reconciliation
stories in a respectful manner. within their spheres of influence. This
Innovate RAP provides David Jones with
the key steps to establish its own unique
approach to reconciliation. Through
implementing an Innovate RAP, David
Jones will develop its approach to driving
reconciliation through its business
activities, services and programs,
and develop mutually beneficial
relationships with Aboriginal and Torres
Strait Islander stakeholders.
OUR BUSINESS
Our vision is to be Australasia’s premium David Jones operates 46 department Since August 2014, David Jones Pty
lifestyle retail destination, bringing the stores in and around Sydney, Melbourne, Limited has been a wholly-owned
best of the world together in one place Brisbane, Adelaide, Perth, Canberra, subsidiary of Woolworths Holdings
underpinned by a strong private label Newcastle and Wollongong. With the Limited (WHL), which is headquartered
and premium food offer. exception of our first international store in South Africa and listed on the
in Wellington (New Zealand) all David Johannesburg Stock Exchange. WHL also
David Jones is uniquely positioned in the Jones stores operate on Aboriginal lands. owns and operates Country Road Group,
Australasian market, with a loyal customer David Jones employs approximately 7,800 comprising Country Road, Mimco, Politix,
base and a range of products and brands people, including 44 employees who Trenery and Witchery, with some functions
across womenswear, menswear and identified as Aboriginal and/or such as the People function servicing both
childrenswear; shoes and accessories; Torres Strait Islander peoples in our first David Jones and Country Road Group.
fragrances and beauty; homewares, diversity survey, conducted in partnership
furniture and appliances; and a growing with Diversity Council of Australia in While this Reconciliation Action Plan
premium food offer. August 2017. outlines David Jones’ commitments for
the period between October 2018 and
Our core focus is to provide our customers The majority of our employees work in October 2020, implementation will be
with exceptional service and experiences, customer-facing positions across our managed by teams from across David
supported by world class systems and stores network, supported by a store Jones and Country Road Group with some
people. To achieve this vision, we need management team in each location and of the initiatives to be implemented across
to: inspire our teams to work together regional support functions. In addition, 80 the Australian business for increased,
and contribute to our collective success; employees work in our Online Fulfilment scale and impact. This plan also serves as
inspire our people by enabling and Centre and warehouse in Western Sydney, the foundation for a future regional plan,
empowering individuals to grow; and and a further 600 people work in our inclusive of WHL Australasia, David Jones
inspire our community by creating positive Support Centre offices, between Sydney’s and Country Road Group.
social impact for a better tomorrow. CBD and suburban Melbourne.
David Jones’ Executive Committee
comprises of our CEO, David Thomas
and his direct reports.
Taken from a visit to see ALNF’s EL&L program in action.
OUR VISION FOR RECONCILIATION
Our vision for reconciliation is a society - Leveraging the power of our brand
with equal access to education and and standing in the community to
employment opportunities for Aboriginal raise awareness about reconciliation
and Torres Strait Islander and non- and connect our customers and
Indigenous peoples. employees with Aboriginal and Torres
Strait Islander cultures, peoples and
We will achieve this vision by: communities, in a culturally-sensitive
manner;
- Establishing formal, mutually beneficial
relationships with First Nations peoples - Providing information to build capacity
of Australia; of our executive and management
teams, to drive more effective
- Recognising the unique contribution engagement with our Aboriginal and
that Aboriginal and Torres Strait Torres Strait Islander customers,
Islander values make to Australian employees and suppliers; and
society. Celebrating the richness and
resilience of Aboriginal and Torres - Ensuring that there are no barriers to
Strait Islander cultures, traditions Aboriginal and Torres Strait Islander
and stories, which pre-date European peoples or businesses seeking to
settlement by millennia; work with David Jones.
The David Jones team participating in
ALNF’s “Literacy is Freedom” campaign.
David Thomas, CEO David Jones with Kenmore Park community in the APY Lands.
OUR RECONCILIATION JOURNEY
As a long-standing member of the The development and implementation To ensure our staff are aware of the
Australian community, David Jones has of our RAP has been integrated into our importance of reconciliation in Australia
both a strong sense of the history we share Good Business Journey: the plan that we held our first National Reconciliation
with the country and the contemporary outlines how we will meet our vision Week (NRW) event at our support centre
values that shape our society today, such to become one of the world’s most to educate our support centre team on
as the federal government’s Closing the responsible retailers. As part of our Good NRW’s purpose and to bring attention to
Gap strategy, constitutional recognition Business Journey, we developed plans some of the inequalities around literacy
for First Nations’ Australians and to continually reduce our environmental levels in Aboriginal and Torres Strait
reconciliation. footprint and create positive change for Islander communities. To ensure the
people working along our supply chain and message was also shared amongst our
Given heightened awareness about these communities impacted by our operations. customers and store team members,
(and other) issues that seek to address We have also increased our investment we had our staff wearing badges during
inequality between Aboriginal and Torres in programs that aim to help David Jones NRW. To raise funds for ALNF we created
Strait Islander peoples and non-Indigenous become more inclusive of people from all a bespoke designed product with 100%
Australians, we recognise that David backgrounds, including Aboriginal and of proceeds being donated, plus donated
Jones has an important role to play in Torres Strait Islander peoples. 20% percent of our book sales from
promoting reconciliation that supports 20 May – 10 June 2018 and we also ran
meaningful change for Australia’s First Launching our Reconciliation Action a customer facing in-store campaign to
Nations’ peoples. We also recognise that Plan is our next step in our reconciliation raise public awareness.
David Jones has a unique opportunity to journey. To date, we have had a 3 year
leverage our brand to establish mutually partnership with the Australian Literacy The 2018 NAIDOC Week theme,
beneficial relationships with Aboriginal and Numeracy Foundation (ALNF) to “Because of her we can” came to life
and Torres Strait Islander peoples in the support Aboriginal and Torres Strait in our two flagship stores where David
communities where we operate and to Islander children and their families. ALNF Jones Emerging Designer, Lyn-Al Young
connect our customers and employees is dedicated to raising language, literacy created bespoke silk hand painted scarves
with First Nations’ communities in a and numeracy standards in Australia, that were sold exclusively in David Jones
culturally-sensitive manner. particularly in Aboriginal and Torres over the NAIDOC Week period. Various
Strait Islander communities. David Jones business units such as merchandise,
This is our first Reconciliation Action Plan is helping ALNF raise funds to expand non-trade procurement, events and PR
(RAP). It has been developed under the some of their programs, including an came together to empower and up skill
guidance of advisors from Aboriginal and Early Language and Literacy Program the emerging designer and on board her
Torres Strait Islander communities, by our for school-age children in Western as a supplier to David Jones.
RAP Steering Committee and reviewed Sydney, Taree and APY Lands. Our
by employees from across the business, CEO and Indigenous Advisor recently David Jones has worked with master
including two employees who identify went to the APY Lands to see firsthand storyteller Jeremy Donovan, a proud
as Aboriginal and/or Torres Strait Islander and understand the contribution ALNF Kuku-Yalanji man from Far North
peoples. Some of these employees have programs are making to the communities Queensland, to help create a traditional
offered feedback and subsequently in the region. artwork that will be used on a David Jones
volunteered to sit on our Gift Card and the front cover of the RAP.
RAP Working Group.
The work is visually representing the David
Jones reconciliation journey. The painting
is symbolic of two values at the centre of
David Jones’ Reconciliation Action Plan
— responsibility and collaboration.
David Jones Emerging Designer, Lyn-Al Young.
Our goal
is to promote
and celebrate
the richness of
Aboriginal and
Torres Strait Islander
cultures,
values and
histories.
OUR TEAM INDIGENOUS ADVISOR
Our RAP has been framed by our RAP Steering Committee, reviewed by our employees David Jones is honoured that - Supporting the RAP Working Group
from across the business and advisors from Aboriginal and Torres Strait Islander Adam Goodes, of Adnyamathanha and with implementation and reporting
communities, and endorsed by David Jones CEO and Executive Committee. Narunnga descent, former Australian of the RAP;
of the Year and David Jones’ Brand
It will be implemented by teams from across David Jones and WHL Australasia under Ambassador, has agreed to act as an - Helping the business to develop
the management of the Head of Strategy and Office of the CEO and the Inclusion and Indigenous Advisor to the business programs that support Aboriginal
Engagement Advisor with support from our RAP Working Group and RAP Champions through the formative stages of our and Torres Strait Islander peoples and
reconciliation journey. businesses; and
The key objective of this engagement is - Representing David Jones in dealings
to build capacity amongst executives, with Aboriginal and Torres Strait
managers and employees across the Islander employees, suppliers,
David Thomas business, by: communities and organisations.
CEO David Jones
- Advising the business in relation to
reconciliation and the RAP;
Indigenous Advisor
- Advising the CEO and the RAP Steering
Committee;
Head of Strategy and RAP Steering
Office of the CEO Committee
Inclusion and Rap Working Group (RWG)
Engagement Advisor and RAP Champions Key Indigenous
Counsellors
Community
Investment Specialist
ALNF’s EL&L program in the classroom at Indulkana Anangu School.
KEY INDIGENOUS
COUNSELLORS
There are a number of external
stakeholders and key representatives
from Aboriginal and Torres Strait Islander
communities and groups that are able
to provide advice on relevant Aboriginal
and Torres Strait Islander affairs. These
stakeholders will support our RAP Steering
Committee and RAP Working Group with
implementation and reporting of our
RAP. It is planned that the Key Indigenous
Counsellors will be drawn from Aboriginal
and Torres Strait Islander external experts
who have assisted David Jones in the
development and planning of its RAP.
RAP STEERING
COMMITTEE
This group comprises of senior executives RAP WORKING GROUP
from across the business, as listed below,
and is responsible for the overall strategic
direction of the RAP. As the Steering
Making sock puppets for AND RAP CHAMPIONS
ALNF’s literacy programs.
Committee is also accountable for
achievement of targets set out on the RAP, This group consists of employees drawn delivery of initiatives that need to be
this group will meet every 4-6 months to from across the business who have escalated to the RAP Steering Committee.
oversee implementation. volunteered to sit on the RAP Working Currently, two Aboriginal and Torres
Group (RWG). The RAP Working Group Strait Islander employees sit on the RAP
- CEO of David Jones reports into the Steering Committee and Working Group but our aim is to increase
- Head of Strategy and Office of the CEO is responsible for supporting, advocating participation from our Aboriginal and
for and engaging with the implementation Torres Strait Islander employees with
- General Manager People David Jones of various elements of the RAP. Members the RWG, in time.
- Retail Director of the RWG will be expected to support
education and awareness campaigns in Members of the RAP working group will
- Regional Head of Sustainability stores and support centre respectively. also be able to nominate themselves to be
part of the RAP champions’ project team
- Regional General Counsel
The group will convene up to six times responsible for engaging staff around
- Regional Head of Corporate a year to review the status of actions, specific projects e.g. the RAP launch and
Communications agree on upcoming priorities and discuss National Reconciliation Week events.
any risks or issues that might impact the
- General Manager of Marketing
OUR RECONCILIATION ACTION PLAN ACTION 3 - Raise internal and external awareness of our RAP to promote reconciliation across our
business and sector.
TIMELINE RESPONSIBILITY DELIVERABLE
Based on the values of our founder and successive custodians of the brand, David Jones has made a
from Oct 2018 Head of Corporate Communications Publish RAP on David Jones’ website.
meaningful contribution to the community since 1838, when our first store opened in Sydney. While the
primary objective of our RAP is to help realise our vision for reconciliation, our RAP will also shape Oct 2018 Head of Strategy & Office of the CEO Launch RAP.
David Jones’ future role in the community. Oct 2018 Head of Strategy & Office of the CEO Mark the launch of our RAP with an event for executives and employees, our RAP Working
Group, representatives from Aboriginal and Torres Strait Islander communities and other
external stakeholders.
from Oct 2018 Head of Strategy & Office of the CEO Promote reconciliation through ongoing active engagement with all stakeholders.
1 RELATIONSHIPS from Oct 2018 Head of Corporate Communications Define key messages and channels to raise awareness of the RAP.
from Oct 2018 Head of Corporate Communications Develop a communications plan that raises awareness about our RAP with employees,
Our goal is to develop and nurture mutually beneficial relationships with Aboriginal and Torres Strait Islander customers, charity partners and other external stakeholders.
communities and organisations, to ensure that our contribution towards reconciliation is made in a culturally-sensitive
manner that helps to create meaningful change.
ACTION 4 - Celebrate and participate in National Reconciliation Week (NRW) by providing opportunities to build
Our relationships with our customers, employees and supply chain partners remain critically important but forming and maintain relationships between Aboriginal and Torres Strait Islander peoples and the broader
constructive relationships with a range of other stakeholders has become increasingly important, given our objective to
become Australasia’s most responsible and sustainable retailer. Australian community.
This requires the establishment of mutually beneficial relationships with a broad cross-section of stakeholders, TIMELINE RESPONSIBILITY DELIVERABLE
including Aboriginal and Torres Strait Islander peoples, communities and organisations.
May 2019, 2020 Inclusion and Engagement Advisor Register David Jones’ in-store events during NRW via Reconciliation Australia’s NRW
These relationships help us to identify opportunities available to David Jones, as well as helping us to understand what website.
David Jones can do to promote the values we share with the community. May 2019, 2020 Inclusion and Engagement Advisor Organise at least one internal event for NRW in-store campaigns.
In this case, establishing mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples and May 2019, 2020 Community Investment Specialist Ensure all representatives from the RWG members and an executive will attend at least one
businesses is intended to benefit the community but also serves to enhance David Jones’ reconciliation journey and, NRW event each year.
consequently, our standing in the community. May 2019, 2020 Community Investment Specialist Provide opportunities for all employees to participate in NRW.
May 2019, 2020 Community Investment Specialist Add NRW to communications plan that promotes events of cultural significance.
May 2019, 2020 Community Investment Specialist Allocate budget, then plan and deploy at least one in-store campaign during NRW each year,
ACTION 1 - RAP Working Group (RWG) actively monitors RAP development to celebrate and raise awareness about NRW with David Jones’ customers and employees.
and implementation of actions, tracking progress and reporting. May 2019, 2020 Community Investment Specialist Support an external NRW event.
May 2019, 2020 Community Investment Specialist Organise at least one internal event for NRW in-store campaigns.
TIMELINE RESPONSIBILITY DELIVERABLE
from Oct 2018 Community Investment Specialist Explore volunteering options to encourage employees to engage with Aboriginal and Torres
Oct 2018 Inclusion and Engagement Advisor RWG oversees the development, endorsement and launch of the RAP. Strait Islander peoples and communities during NRW.
Oct 2018 Inclusion and Engagement Advisor Ensure Aboriginal and Torres Strait Islander peoples are represented on the RWG.
Oct 2018; 2019; Inclusion and Engagement Advisor Meet at least twice per year to monitor and report on RAP implementation.
2020 2 RESPECT
Feb 2019; 2020
Our goal is to promote and celebrate the richness of Aboriginal and Torres Strait Islander cultures, values and
Oct 2018 Inclusion and Engagement Advisor Establish Terms of Reference for the RWG. histories, in a manner that respectfully connects our employees and customers with Aboriginal and
Torres Strait Islander communities.
ACTION 2 - Develop mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples, We believe our business is stronger when we embrace the diverse make-up of our community and promote a more
inclusive environment for our employees and customers. We have an opportunity to use our position in the Australian
communities and organisations to support positive outcomes. community to raise awareness about reconciliation between Aboriginal and Torres Strait Islander peoples and the
broader Australian community, to acknowledge the Traditional Custodians of the lands on which our stores are located,
TIMELINE RESPONSIBILITY DELIVERABLE and to promote and celebrate Aboriginal and Torres Strait Islander cultures, in a respectful manner.
from Oct 2018 RAP Working Group Chairperson Identify land councils and other organisations that represent Aboriginal and Torres Strait
Islander communities where our stores and offices are located.
from Oct 2018 Inclusion and Engagement Advisor Engage with Aboriginal and Torres Strait Islander employees and community groups to ACTION 5 - Engage employees in understanding the significance of Aboriginal and Torres Strait Islander
compile a list of key contacts in Aboriginal and Torres Strait Islander bodies. cultural protocols, such as Welcome to Country and Acknowledgement of Country to ensure there
from Feb 2019 Inclusion and Engagement Advisor Meet with Aboriginal and Torres Strait Islander stakeholders, to develop guiding principles is a shared meaning.
for future engagement.
Feb 2019 Inclusion and Engagement Advisor Develop and commence implementation of an engagement plan to work with our Aboriginal TIMELINE RESPONSIBILITY DELIVERABLE
and Torres Strait Islander stakeholders.
from Oct 2018 RAP Working Group Chairperson Engage with land councils, Aboriginal and Torres Strait Islander bodies and community
Oct 2018 Community Investment Specialist Use existing community relationships to start forming relationships with Aboriginal and representatives to compile information, history and stories about Traditional Custodians in
Torres Strait Islander leaders, land councils and community organisations. each location that David Jones operates, in a culturally sensitive manner.
by Jan 2019 Community Investment Specialist Consider opportunities to improve support of existing charity partners in the Aboriginal and
Torres Strait Islander community, or promote existing partnerships to support our vision for from Oct 2018 Head of Corporate Communications Empower executives and regional managers, who have participated in appropriate training,
reconciliation. to include an Acknowledgement of Country at the start of formal meetings and events if
Jan 2019 Community Investment Specialist Promote these partnerships with internal audiences. they choose to do so.
by Oct 2018 Community Investment Specialist Develop and deploy video of CEO visit with key charity partner ALNF content for from Oct 2018 Inclusion and Engagement Advisor Develop, implement and communicate a cultural protocol document for Welcome to
David Jones’ intranet. Country and Acknowledgement of Country.
May 2019 Community Investment Specialist Develop and deploy at least one customer-facing campaign each year to raise funds and from Oct 2018 Inclusion and Engagement Advisor Develop a list of key contacts for organising a Welcome to Country and maintaining
May 2020 awareness for charity partners such as ALNF- through in-store promotional material and respectful partnerships.
activations, online content, social media content and publicity opportunities.from Oct 2018 General Manager of Public Relations
and Events.
Invite a Traditional Custodian to provide a Welcome to Country at significant events,
including (Fashion Launch).
3 OPPORTUNITIES
Our goal is to ensure that Aboriginal and Torres Strait Islander peoples and businesses have access to the same
from Oct 2018 Corporate Communications Include an Acknowledgement of Country at the commencement of important internal
Specialist and external meetings.
opportunities as non-Indigenous people and businesses.
As a business, we recognise the role we can play in improving employment and career prospects for Aboriginal and
from Oct 2018 Head of Corporate Communications Encourage staff to include an Acknowledgement of Country at the commencement of Torres Strait Islander peoples, and the influence we can exert in ensuring that Aboriginal and Torres Strait Islander
meetings. suppliers have access to our supply chain.
As an iconic Australian brand, we understand the mutual benefit in David Jones being seen as a positive role model
ACTION 6 - Engage employees in cultural learning opportunities to increase understanding and appreciation of as a result of creating opportunities for Aboriginal and Torres Strait Islander peoples and businesses, and promoting
Aboriginal and Torres Strait Islander cultures, histories and achievements. Aboriginal and Torres Strait Islander cultures through our marketing campaigns and events.
Realising these opportunities helps to promote our own values but more importantly, helps to create positive change in
TIMELINE RESPONSIBILITY DELIVERABLE the community through direct employment and the multiplier effect that arises from investing in Aboriginal and Torres
from Mar 2019 Organisational & Development Lead Assess options to include Aboriginal and Torres Strait Islander references and content in a Strait Islander businesses.
cultural awareness training program by collaborating with internal and external Aboriginal
and Torres Strait Islander stakeholders.
from Mar 2019 General Manager People Focus senior leadership training on the richness of Aboriginal and Torres Strait Islander
(David Jones) cultures, traditions and histories, and the strong connections to community.
ACTION 9 - Investigate opportunities to improve and increase Aboriginal and Torres Strait Islander employment
outcomes within our workplace.
from July 2019 General Manager People Develop and implement an Aboriginal and Torres Strait Islander cultural awareness training
(David Jones) strategy for our staff which defines cultural learning needs of employees in all areas of our
business and considers various ways cultural learning can be provided (online, face to face TIMELINE RESPONSIBILITY DELIVERABLE
workshops or cultural immersion). from Oct 2018 Inclusion and Engagement Advisor Capture feedback from Aboriginal and Torres Strait Islander employees to understand
from July 2019 General Manager People Investigate opportunities to work with local Traditional Owners and/or Aboriginal and their current work experience as well as using their feedback to inform future employment
(David Jones) Torres Strait Islander consultants to develop cultural awareness training. opportunities.
from Sep 2019 Inclusion and Engagement Advisor Provide opportunities for RWG members, RAP Champions, HR Managers and other key from Oct 2018 General Manager of People Subject to feedback, implement professional development opportunities to improve
leadership staff to participate in cultural training. (David Jones) the work experience of Aboriginal and Torres Strait Islander employees through the
employment life cycle, to ensure that David Jones is providing a supportive and safe
from Oct 2019 Head of Strategy & Office of the CEO Meet with Executive Committee (David Jones), twice a year to draw awareness to
working environment.
reconciliation, and Aboriginal and Torres Strait Islander cultures, stories and traditions.
from June 2019 Head of Talent Acquisition Subject to feedback, implement opportunities to improve employment prospects for
potential Aboriginal and Torres Strait Islander employees by:
ACTION 7 - Provide opportunities for Aboriginal and Torres Strait Islander employees to engage with their - Advertising relevant vacancies in Aboriginal and Torres Strait Islander channels.
cultures and communities by celebrating NAIDOC Week. - Ensuring existing Aboriginal and Torres Strait Islander employees have access to
information about internal vacancies.
- Establishing relationships with specialist Aboriginal and Torres Strait Islander recruitment
TIMELINE RESPONSIBILITY DELIVERABLE
providers.
May 2019, 2020 Inclusion and Engagement Advisor Review policies and procedures to ensure there are no barriers to employees participating - Providing cultural awareness training for Talent Acquisition, in relation to recruitment of
in NAIDOC Week. Aboriginal and Torres Strait Islander candidates.
July 2019 Community Investment Specialist In consultation with Aboriginal and Torres Strait Islander stakeholders, allocate budget, from Oct 2018 Head of Talent Acquisition Review HR and recruitment procedures and policies to ensure there are no barriers to
July 2020 Inclusion and Engagement Advisor then plan and deploy at least 1 internal event and one external event during NAIDOC Week Aboriginal and Torres Strait Islander candidates and employees participating in our
each year, in-line with annual themes. workplace.
July 2019, 2020 Community Investment Specialist Provide opportunities for Aboriginal and Torres Strait Islander employees to participate from Feb 2019 General Manager of People Develop and implement an Aboriginal and Torres Strait Islander Employment and Retention
with their cultures and communities during NAIDOC Week. (David Jones) Strategy.
July 2019, 2020 Community Investment Specialist Integrate NAIDOC Week into internal communications calendar that promotes events of from March 2019 Inclusion and Engagement Advisor Engage with existing Aboriginal and Torres Strait Islander staff to consult on employment
cultural significance. strategies, including professional development.
from Oct 2019 General Manager People Assess viability of a mentoring program for Aboriginal and Torres Strait Islander employees
(David Jones) with support for employees and managers.
ACTION 8 - Investigate opportunities to demonstrate respect to Aboriginal and Torres Strait Islander peoples in
our offices, retail stores and online store.
TIMELINE RESPONSIBILITY DELIVERABLE
ACTION 10 - I nvestigate opportunities to increase Aboriginal and Torres Strait Islander supplier diversity
within our organisation.
from Feb 2019 Community Investment Specialist Design and display an Acknowledgement of Country plaque in all new and refurbished
stores. TIMELINE RESPONSIBILITY DELIVERABLE
from Feb 2019 General Managers of Merchandise At any event where a flag is flown, ensure the Aboriginal and Torres Strait Islander flags are
from July 2019 Group Head of Non-trade Become member of Supply Nation.
flown.
Procurement (NTP)
by Dec 2018 Community Investment Specialist Launch gift cards showcasing Aboriginal and Torres Strait Islander artwork, with proceeds
from July 2019 Group Head of Non-trade Gain access to Supply Nation database and align suppliers to upcoming procurement
to a charity partner that supports and empowers the Aboriginal and Torres Strait Islander
Procurement (NTP) activities on Annual NTP Category Plan.
community.
from Sep 2019 Group Head of Non-trade Work with Supply Nation to develop a list of Aboriginal and Torres Strait Islander suppliers
from Oct 2018 General Managers of Merchandise Assess viability of launching Aboriginal and Torres Strait Islander products, brands or
Procurement (NTP) that can be used to supplement existing supplier lists, or for one-off or ad-hoc procurement
designers in our range, to celebrate Aboriginal and Torres Strait Islander cultures.
activities.
from Feb 2019 Indigenous Advisor Display Aboriginal and Torres Strait Islander artwork in select management offices or
from Sep 2019 Group Head of Non-trade Develop plan to build capacity of Aboriginal and Torres Strait Islander suppliers, such
General Manager lunchrooms in new or refurbished stores, with signage to acknowledge the story of the
Procurement (NTP) as providing Aboriginal and Torres Strait Islander suppliers with on overview of the NTP
- Visual Merchandising artist and artwork.
process so they are best placed to respond to tender requests.
from Oct 2018 CEO (David Jones) Identify opportunities to integrate Aboriginal and Torres Strait Islander cultures, stories
from Dec 2019 Group Head of Non-trade Join an existing Supply Nation event to provide guidance about NTP process and
Head of Strategy & Office of the CEO and traditions into key strategic projects (eg. Elizabeth Street redevelopment, Head Office
Procurement (NTP) assessment criteria. Assess opportunity to extend to merchandise suppliers for products to
Head of Corporate Communications relocation, website re-platforming).
be sold in store.
from March 2019 Head of Risk and Governance Promote the use of Ethics Hotline to report instances of discrimination against Aboriginal
from Dec 2019 Group Head of Non-trade Determine any specific weighting that might be assigned to Supply Nation suppliers for the
and Torres Strait Islander peoples.
Procurement (NTP) purposes of assessing responses to procurement activities.
from Dec 2019 Group Head of Non-trade Track and report the proportion of David Jones’ contracted expenditure that is provided by
Procurement (NTP) Supply Nation suppliers.from April 2019 Group Head of Non-trade Review and update procurement policies and procedures to ensure that there are no
Procurement (NTP) barriers for procuring goods and services from Aboriginal and Torres Strait Islander owned ACTION 15 - R eport achievements, challenges and learnings to Reconciliation Australia.
businesses
from July 2019 Group Head of Non-trade Start to provide feedback to unsuccessful Aboriginal and Torres Strait Islander suppliers to TIMELINE RESPONSIBILITY DELIVERABLE
Procurement (NTP) help improve responses to future procurement activities.
Sep 2019, 2020 Inclusion and Engagement Advisor Complete and submit the RAP Impact Measurement Questionnaire to Reconciliation
from July 2019 General Managers of Merchandise Use David Jones’ existing guidelines to ensure that product is sourced correctly Australia annually.
from July 2019 General Manager of Marketing Ensure Aboriginal and Torres Strait Islander merchandise is marketed in a culturally-sensitive May 2020 Inclusion and Engagement Advisor Investigate participating in the RAP Barometer.
manner.
from Aug 2019 Group Head of Non-trade Develop and communicate to staff a list of Aboriginal and Torres Strait Islander businesses
Procurement (NTP) that can be used to procure goods and services ACTION 16 - R eview, refresh and update RAP.
from July 2019 Head of Strategy and Office of the Develop at least one commercial relationship with an Aboriginal and/or Torres Strait Islander
CEO owned business TIMELINE RESPONSIBILITY DELIVERABLE
April 2020 Inclusion and Engagement Advisor Liaise with Reconciliation Australia to commence development of a new RAP.
May 2020 Inclusion and Engagement Advisor Send draft RAP to Reconciliation Australia for review and feedback
ACTION 11 - Investigate opportunities for employment and access to further education for Aboriginal and Sep 2020 Inclusion and Engagement Advisor Submit draft RAP to Reconciliation Australia for formal endorsement
Torres Strait Islander peoples.
TIMELINE RESPONSIBILITY DELIVERABLE
from Oct 2018 Community Investment Specialist Consider extending relationship with charity partners that support the Aboriginal and Torres
Strait Islander community, to include additional scholarships, and mentoring opportunities
for Aboriginal and Torres Strait Islander students.
from Oct 2019 Organisational & Development Lead Assess viability of developing Aboriginal and Torres Strait Islander traineeship program or
internship program.
ACTION 12 - Provide opportunities for Aboriginal and Torres Strait Islander people and partners through our brand.
TIMELINE RESPONSIBILITY DELIVERABLE
from Jan 2019 General Manager - Marketing Identify opportunities to integrate Aboriginal and Torres Strait Islander talent (designers,
Communications artists, models) into marketing campaigns and events, for the purposes of promoting
Aboriginal and Torres Strait Islander talent and weaving Aboriginal and Torres Strait Islander
cultures into David Jones’ brand in a culturally sensitive manner.
For example seasonal launch campaigns, catalogues and company owned magazines.
from July 2019 Head of Food Investigate opportunities to stock Aboriginal and Torres Strait Islander brands and products
General Managers of Merchandise in our stores and on-line, as per annual range review.
from July 2019 Head of Food Provide opportunities for Aboriginal and Torres Strait Islander suppliers and designers to
General Managers of Merchandise showcase their ranges to buying teams.
4 GOVERNANCE, TRACKING PROGRESS AND REPORTING
Our goal is to establish a solid baseline and then report how we are tracking against our RAP commitments,
to ensure the same discipline and governance that applies to our Good Business Journey also applies to the
management of our RAP.
ACTION 13 - Establish baseline data.
TIMELINE RESPONSIBILITY DELIVERABLE
Sep 2019 Inclusion and Engagement Advisor Use Diversity Survey to establish baseline data about the number of Aboriginal and Torres
Strait Islander employees.
Sep 2019 Inclusion and Engagement Advisor Use Diversity Survey to determine any differences in level of discrimination or bias against
Aboriginal and Torres Strait Islander employees.
ACTION 14 - Report achievements, challenges and learnings, internally and externally.
TIMELINE RESPONSIBILITY DELIVERABLE
Sep 2019, 2020 Regional Head of Sustainability Publicly report our RAP achievements, challenges and learnings through Woolworths
Holdings’ Sustainability Report.
Sep 2020 Head of Corporate Communications Publish a copy of our RAP and relevant RAP progress on David Jones’ website.
from Oct 2018 Inclusion and Engagement Advisor Provide regular updates on implementation of the RAP to employees in Support Centre and
stores.Innovate Reconciliation Action Plan Oct 2018 - Oct 2020
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