Innovation for life ASEAN cities powered by the cloud
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Innovation for life ASEAN cities powered by the cloud
Cloud innovation:
Helping rapidly growing cities
achieve their vision
Cities in the ASEAN region tap on cloud technology to improve citizens’ lives.
The urban population of ASEAN1 is expected to increase from 294.4 million in 2014 to 507.7 million in 2050.
Such a rapid expansion requires smart technologies to navigate new challenges, including a fast-evolving
landscape, environmental crises, and even a major pandemic.
Amazon Web Services (AWS) supports these Southeast Asian cities to become smart, sustainable, and innovative.
Local governments, education institutions, healthcare organisations, and nonprofits use the AWS Cloud to
efficiently scale essential and citizen services while enjoying secure and cost-saving infrastructure. These cities
can act swiftly and decisively while navigating the new normal.
AWS and Intel share a passion for innovation. Together, we developed a variety of resources and technologies for high
performance computing, big data, artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT).
This eBook samples how AWS spurs cities to grow and develop even faster. We can achieve even more by
working with your ideas and vision.
1
United Nations, “World Urbanization Prospects”, 2014
Where will you go? Connectivity: Driving urban development Public safety: Protecting your city and community Environment and energy: Living sustainably Citizen services: Supporting your citizens Navigating the new normal Meet the technology trailblazers Technology that enables your vision Our global infrastructure
Connectivity:
Driving urban development Why do we share open data in
the cloud? It’s an idea that dates
back more than half a century.
The AWS Cloud can help cities implement smart transportation and
Find out why
communication systems that use data, applications, and technology
to help citizens stay connected with one another.
Keeping Singapore moving Predicting a city’s
public transit needs
AWS provided the Land Transport Authority (LTA),
Singapore, a secure solution with a fast roll-out time From 2018 to 2019, Transport for NSW served Siemens Mobility improving
to transport 2.2 million users a day. LTA is able to track 424 million train passengers and 349 million bus rail customer satisfaction
and respond quickly to customer feedback while not passengers. The Opal Analytics Platform tracks
having to worry about disaster recovery. and predicts passenger flow across the large city’s The open ecosystem Siemens Mobility helps rail
various public transport modes. Commuters can operators avoid downtime by 30-50 percent and
check the status and capacity of ferries, motor lines, unplanned maintenance by more than 30 percent,
buses, and light rail. Furthermore, passengers can increasing customer satisfaction. At the same time,
use the RFID transport card, a credit or debit card, the system is able to cut maintenance costs and
Learn more or any linked device to access transport services. emergency consumption by 10-15 percent.
Learn more Learn moreConnectivity:
Driving urban development
A smoother Lighting up the world A new era of mobile
parking experience connectivity
Philips City Touch provides connected lighting
ParKam has helped to solve the growing services for cities across the world. More than Verizon is the first company to provide
problem of parking in busy metropolitan areas. 600 municipalities and mega cities such as 5G network edge computing with AWS
The solution detects parking spots in cities Jakarta, Semarang, and Melaka manage their Wavelength, which is being piloted with
with live processing and real-time display of street lighting with City Touch, which uses the customers in Chicago. Developers can
available parking spots. Built on AWS, these cloud to manage and plan public lighting. create and deploy ultra low-latency
are all accomplished on ParKam’s mobile applications such as gaming and machine
application with no downtime. learning (ML) to mobile devices.
Watch now Watch now Learn morePublic safety:
Protecting your city and community
AWS and our partner community help public safety and justice agencies modernise
their systems. From emergency services to public warning systems and solving crime,
these services protect and keep citizens safe.
Cambodia's early flood Automating and scaling call Scaling up accurate detection
warning system centre services in Los Angeles to keep citizens safe
The nonprofit organisation People in Need is The Los Angeles County Internal Services Bigmate’s new system, Thermy, keeps
using AWS to scale an early warning system in Department provides services for more than 10 workplaces, malls, and large-scale events safe
Cambodia. It alerts its 400,000 subscribers when million residents and 110,000 employees. After by detecting people with elevated temperatures.
floods threaten and can scale to reach out to launching on Amazon Connect, the call centre During the COVID-19 pandemic, Bigmate was
more citizens, preventing loss of lives. has seen a 17 percent reduction in calls with the able to expedite the system’s development on
help of automated assistance, with 60% cost AWS from months to a mere two weeks to meet
savings. the demand for this technology.
Learn more Learn more Learn moreEnvironment and energy: Living sustainably Cloud technology solutions can sustainably harness the power of nature and improve quality of life. Crowd-sourced flood Smart waste One-stop database information in real time management in Newport for rice research University of Wollongong’s With IoT-connected receptacles, The International Rice Research Institute (IRRI) PetaJakarta is a platform that provides the City of Newport is now able to is a nonprofit organisation that develops rice communities with real-time, crowd- provide more cost-effective waste varieties that can withstand environmental sourced flood information through management for its citizens. With data events and diseases. IRRI combined important its Internet of Things (IoT) water level on how full the waste receptacles are, research and rice statistics into a one-stop sensors. It uses solar power and power the city can better plan for when to accessible database with a displayable management to make the sensors service them, improving quality of life. dashboard. The research institute has cut suitable for long-term, wide-scale technology infrastructure costs by 30 percent deployment in Jakarta and other cities. with AWS. Learn more Learn more Learn more
Citizen services:
Supporting your citizens
The cloud helps to efficiently scale government services to your citizens while keeping data safe and secure.
Reliable, scalable services Smart call centre solution Unemployment support
for Selangor citizens increasing quality of for West Virginia
customer service
The Smart Selangor Delivery Unit The West Virginia Office of Technology
(SSDU)’s Citizens E-Payment Platform As the world’s largest submarine unemployment insurance call centre uses
(CEPat) allows four million Malaysians sandwich chain with a correspondingly Amazon Connect to process over 60,000
to use a single window for accessing large volume of calls to manage, phone calls in one day instead of the previous
paid government services. The platform Subway uses Amazon Connect for their 70,000 in a week. When the city’s essential
also caters for inter ewallet transactions call centre solution. Instead of keeping services had to be shut down during the
and a government marketplace that will customers waiting on the phone, the COVID-19 pandemic, thousands of residents
drive the cashless economy in the city. franchise offers callbacks, realising were put out of work, which accelerated the
significant time and cost savings. demand to manage a high volume of calls.
Watch now Learn more Learn moreNavigating the new normal
Environmental disruption and a pandemic have changed the mindsets of our customers and the way
they operate. Telehealth services include medical consultation digitally and remotely whereas remote
learning provides students with an education anytime, anywhere. These digital solutions help local
governments, education institutions, healthcare organisations, and nonprofits adapt to the new
landscape, with AWS providing the scalability and security to propel these services.
Providing Thai citizens Bringing telehealth Keeping aged care
with on-demand, mobile- accessibility to a running in times of need
based healthcare million patients
With AWS remote work and learning
The healthcare startup, Doctor Raksa, Doctor Anywhere is a Singapore-based solutions such as Amazon Connect
aims to revolutionise the healthcare telehealth startup that serves patients in and Amazon Chime, Western-Australia
industry in Thailand by offering citizens Singapore, Vietnam, and Thailand. They based Juniper continues to support
access to affordable, convenient, and deliver quality, accessible, and affordable their aged care facilities and help
on-demand mobile-based healthcare. healthcare services online and offline, their residents and employees stay
including teleconsultations and in-home visits. connected even through a pandemic.
Learn more Learn more Learn moreNavigating the new normal Consistency and scalability in Unified online learning platform delivering education for Singapore polytechnics As the largest university from the Philippines, Polymall provides high quality online learning AMA Education runs their online curriculum on content shared across all five polytechnics in AWS for 50,000 students. By scaling on AWS, Singapore. The remote learning resources allow AMA can provide remote learning for many students to access courses on any device beyond students, including cross-enrollees from other the classroom for an engaging online learning schools, Overseas Filipino Workers (OFWs) experience. The one-stop portal supports 100,000 for continuing education, and Professional students with 15,000 daily users. Regulatory Commission (PRC) for citizens reviewing to get professional licensure. Learn more
Meet the technology trailblazers
These five visionary cities use the cloud to improve life for their citizens. Remember: When it comes to
public sector innovation, there’s no limit to what’s possible, no matter where you are in the world.
Selangor West Java
The Smart Selangor Delivery Unit (SSDU)’s Kominfo is tasked to digitally transform
Citizens E-Payment Platform (CEPat) allows the populous West Java province of 50
four million Malaysians to use a single million residents. With AWS, Kominfo
window for accessing paid government can serve the needs of the public faster,
services. The platform consolidates multiple channelling more resources towards
e-payment channels and 46 e-wallets, which delivering content and services for the
will drive the cashless economy in the city. community, rather than infrastructure.
Learn more
City of Newport City of Darwin
Newport deployed IoT-based projects as With the Open Community Data Exchange
part of its smart city vision to improve Platform and an ecosystem of organisations, the
quality of life. With IoT-connected sensors, City of Darwin is able to collaborate with other
the city is able to sample air quality to public and private organisations to make better
look into pollution levels, monitor water decisions for the city and foster innovation. AWS
levels and blockage with IoT sensors to services provide the security, scalability, and
prevent flooding, as well as detect waste collaborative capabilities to develop a data culture.
management servicing requirements.
Learn more
It’s time to transform your city. Visit our innovation hub today. Visit nowTechnology that enables your vision
The technology in this space is evolving Ideas need not be expensive, either. The City
faster than ever before. This evolution of Cagliari in Italy built a robust solution
helps forward-thinking organisations, and supported by AWS to give citizens real-time
those within them, deliver breakthrough and resilient online access to local election
and cloud-connected ideas. By working in results. They deployed the program from
the cloud, organisations are revolutionising scratch within 20 days of the election,
cities across the world, improving the lives supporting over seven million requests (more
of citizens, and the communities they live than 200 per second), all for a total cost of
in. And not just in isolation. €125.
One idea in India, for example, demonstrates There really has never been a better time to
the scale of ambition out there. The Ministry of harness the power of IoT, open data, ML, and
Housing and Urban Affairs (MoHUA) launched more, to realise your vision, supported by the
its Smart Cities Mission (SCM) with the goal AWS Cloud.
to develop 100 smart cities, using a central
Your time is now.
platform hosted on AWS. The platform helps
analyse both real-time and archival data to
deliver actionable insights for cities, from up to
half a million datasets.Our global infrastructure
The AWS Global Cloud Infrastructure is the most secure, extensive, and reliable cloud
computing environment anywhere, on and off the planet. AWS provides you the
cloud infrastructure where and when you need it.
AWS and Intel share a passion for innovation. Together, we developed a variety of
resources and technologies for high performance computing, big data, AI, ML, and
IoT. Intel® Xeon® Scalable processor families are the foundation of new services
being deployed by AWS. AWS instances based on Intel® processors are ready to
serve unique and innovative new workloads that demand better data protection,
faster processing of greater data volumes, and service flexibility without a hit to
performance.
These processors feature Intel® Advanced Vector Extension 512 (Intel® AVX-512),
which offers accelerated application performance 2x better than previous generation
technologies. These processors also feature Intel® Trusted Execution Technology
(Intel® TXT), which is Intel’s technology for establishing more secure platforms.
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Explore more stories in ASEAN your level of preparedness for a
smooth transition to the cloud.
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