Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021

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Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Introduction to Local SEO
#AskAnicca
By Sukhjinder Singh
February 2021
Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Contents

•   About Me
•   What is local SEO
•   Local SEO Ranking Factors
•   Google My Business
•   Link Signals
•   On-Page Signals
•   Citations
•   Reviews
•   Local Service Ads

                                #ASKANICCA
Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
About me
           • Head of SEO at Anicca
           • Doing SEO for 11+ years
           • Specialise in:
              • Technical SEO and website launches
              • International SEO
              • Lead generation and ecommerce SEO
           • Obsessed with Fitbit/Strava, and annoying
             on Instagram

                                             #ASKANICCA
Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
What is local SEO?
Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
What is Local SEO?

Making your local business (restaurant, garage etc) a trusted and useful local
search result, in order for it to rank for local searches (like “plumber in Leicester”
or “plumber near me”).

This is done through specific on-page, off-page and technical SEO tasks.

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Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Why is local SEO important?

According to Google:

     • 46% of queries have a local intent

     • 29% of search results contain a local pack

     • 76% of people who conduct a local search on their smartphone visit a
       physical place within 24 hours and 28% of those searches result in a
       purchase

This means that there is a huge opportunity for local businesses to get in front of
new customers.

  Source: https://www.thinkwithgoogle.com/consumer-insights/consumer-trends/local-search-conversion-statistics/

                                                                                                        #ASKANICCA
Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Searching for ‘vegan food Leicester’
                                            Trusted
                                            directories
This type of search will bring up trusted
local directories (and other vendors)
and the ‘local pack’ - which are             Local Pack
specific local listings.

This will also bring up local organic
results for websites (further down) who
are optimising content for ‘Leicester’-
based keywords.                               Organic
                                              Results
To get into the organic results you
don’t actually have to be located in
Leicester!

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Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Searching for ‘vegan food near me’
                                            Trusted
If I add “near me” (I’m based in            directories
Leicestershire), I will get more local
listings for businesses close to me,
rather than in the city centre.              Local Pack
This is because Google has used my
current location (Wi-Fi location) in
Leicestershire to show me results closer,
whilst also showing organic results for
those optimised for Leicester /               Organic
Leicestershire still.                         Results

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Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Searching for ‘vegan food near me’
(on mobile)                    Trusted
                                             directories
If I search on mobile, I will get even
more local results.
                                             Local Pack
That’s because Google is using my GPS
location (provides more accurate
location data) and its using my search
and visit history amongst other sources
(its finding out if I searched for/visited
                                             Organic
any of these restaurants before).
                                             Results

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Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
Local SEO Ranking Factors
Local SEO Ranking Factors

Google uses hundreds of rankings signals in
it’s algorithm, but for local SEO there are
specific ones we can work on to help
achieve local rankings in both the organic
and local results:

•    Google My Business Signals
•    Link Signals
•    On-Page Signals (Keywords, NAP details)
•    Citations
•    Reviews

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Google My Business
Google My Business

For any local business, a Google My Business profile is
essential.

A Google My business account will allow you to get
exposure in Google Maps and also the organic results –
even if you don’t have a website!

Your Google My Business profile allows you to input your
Address, contact details, links to a website, Google Posts
and also allows customers to leave a review.

                                                             #ASKANICCA
Homework: Update your hours

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Homework: Use ‘temporarily closed’ update

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Homework: Use ‘COVID-19 Update’
                The COVID-19 update will stay pinned above other posts

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Homework: Use ‘Offers’

                         academy.anicca.co.uk

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Homework: Respond to ‘Reviews’
•   Reviews are a rankings signal and
    visual trust signal to users
•   Customers can leave reviews, which
    will populate an aggregate star rating
    for you in the search results
•   You can respond to reviews in this
    tool, and its important to do this to
    mitigate any negative reviews but
    also to engage with customers on the
    positive ones – building your returning
    customers
•   More on reviews later

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Link Signals

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Link Signals
•   Links are a ranking factor for both
    traditional and local SEO rankings
•   A link acts as a recommendation from
    one website to another, something that
    Google takes in to account
•   If website A links to website B, then
    website B gains a bit of authority (or ‘link
    juice’)
•   This allows website B to rank a bit higher
    now that Google has taken this
    ‘recommendation’ (link) into account

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Link Signals
•   Links comes in various types, and whilst
    it is typically more difficult to earn links
    when you’re a small local business it is
    still possible
•   If you have / do any of the following
    things, you could earn links
     •   Work with charities
     •   Provide free services for residents of the
         local area
     •   Sponsor local sports teams
     •   Stock different brands on your website
     •   Partner with other organisations such as
         schools / universities

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On-Page Signals

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On-Page Signals
CTR and rankings

                     tag

                    URL (web address)

                     description                       •   On-Page signals are another vital signal
                                                                 to Google when deciding which
                                            tags        websites to show in the search results
                    Page body content
                    ____________________                     •   This is also something you can easily
                                            tags
                    ____________________                         have a direct impact on
                    ____________________
Rankings

                    ____________________                     •   On-Page optimisation is essentially
                    ____________________       Image             ensuring you’re mentioning your target
                    ____________________                         services and keyphrases within the
                    ____________________                         content of the website so Google can
                    ____________________                         easily identify the topic of the page
                    ____________________
                                           Image ALT=“tag”

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Homework: Optimise your pages
CTR and rankings

                     tag – include keyword and brand

                    URL (web address)

                     description – include keyword, CTA,
                    USPs and brand
                                                                    The main heading, it should describe the overall
                                                   tags    page and include the keyword.
                    Page body content
                    ____________________                            The secondary heading, it should describe the sub-
                    ____________________           tags    topic.
                    ____________________                            This needs to be engaging and should contain
 Rankings

                    ____________________                            keywords and phrases naturally, providing a call to
                    ____________________                Image       action for the page.
                    ____________________                            Relevant, complementary image that’s useful to the
                    ____________________                            user experience and topic discussed.
                    ____________________
                    ____________________
                                                                    Used to describe the image, used by sight-impaired
                                                  Image ALT=“tag”   users and Google when it is crawling the page.

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Citations

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Citations
•   As well as links, citations are another
    important factor in local ranking
•   Citations are references to your
    business and service/products you sell,
    and if implemented correctly can act
    like links
•   They are typically found on local
    business directories such as Yell, Yelp,
    Foursquare etc..
•   Some citations will contain links back
    to your website, but some will just
    include your business details, this is why
    it is vital that your NAP details are
    consistent (Name, Address, Phone etc)

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Different Types of Citations
•   General business directories – Yell.com
•   Industry, niche or sector specific
    directories – Home.co.uk
•   Professional Bodies / Organisations –
    NAEA Property Mark
•   Local newspaper and press websites –
    Leicester Mercury Business Directory
•   Local themed blogs and website for
    events and interests – Why Leicester
•   Social Profiles
    (Twitter, Facebook, YouTube)

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Homework: Finding Citations
                                                  Option 2
Option 1                                          • Do it manually - search for “best local
• Use an automated tool like Bright                 directory websites for uk” or “(location)
  Local                                             directory” and you’ll be shown a lists with
                                                    directories
Benefits
• Your NAP details will be uploaded               Benefits
  consistently.                                   • If you are a small business with a modest or
• This saves time because it eradicates             you have no marketing budget then
  the need to source and submit your                manual submissions is your best option
  business to those websites.
• With certain tools, you can also pick           •   You should be able to submit around 10
  the websites you’d like to be listed on             listings in a couple of hours. You can also
  and the sites suggested will also cater             check the websites and ensure that they
  to your geographical location as well               are appropriate for your business e.g. you
  as industry                                         wouldn’t want your restaurant listed in a
                                                      plumber directory

           A resource to get you started: https://www.brightlocal.com/uk-citation-sites/
                                                                                           #ASKANICCA
Reviews

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Reviews
•   Google considers your reviews when
    deciding where to rank you
•   Authentic reviews are essential (its easy to
    spot a fake!)
•   You should aim to respond to all reviews.
    Either to thank the customer or address any
    negative feedback
•   Don’t just rely on Google. Google will pull in
    ‘reviews from the web’, from:
      • Facebook
      • Reviews.co.uk
      • TrustPilot, and many more!
•   Having multiple places for users to engage
    with you further bolsters Google’s trust in your
    brand

                                                       #ASKANICCA
What’s New

             #ASKANICCA
Local Service Ads
•   Towards the end of 2020 Google rolled out its local
    service ads to the UK

•   This is a pay-per-lead programme where a business
    only pays if a customer calls, messages or leaves a
    voicemail

•   LSAs outrank other ads and everything else on the
    page

•   As it becomes more popular, categories will
    become much more competitive, so it’s worth
    getting ahead of the competition on this

                                                          #ASKANICCA
Local Service Ads
•   If you qualify and pass the background checks
    (typically a few weeks for approval) then having the
    ‘Google Guarantee’ means Google will refund
    customers who are unhappy (up to £1500)

•   The featured home services categories include
    Appliance Repair, Carpet Cleaning, Electricians,
    Garage Door Installation and Repair, House Cleaning,
    Lawn Care, Movers, Pest Control, Plumbers, Roofers,
    Water Damage Restoration, Window Cleaning,
    Window Repair, Junk Removal and Tree Service.

•   Find out more:
    https://ads.google.com/intl/en_uk/local-services-ads/

                                                            #ASKANICCA
Thank you
Any Questions?
Sukhjinder Singh
  /SukhSingh84        #AskAnicca
  sukh@anicca.co.uk
  @SukhSingh84

                                                                    #ASKANICCA
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