ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group

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ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
ISSUE 4
MARCH 2021
www.tsebo.com
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
COVID-19
A LE S S ON I N B US I N E S S AGI LITY
BY W Y N A N D L O U W

Food plays a vital role in health and
wellbeing, so when businesses
shut down their canteens and
restaurants as a result of lockdown
restrictions, Wynand Louw, CEO
Catering for the Tsebo Solutions
Group and his team applied
innovation, commitment and
communication to ensure
business continuity.

02   THE ALCHEMY OF FOOD | MARCH 2021
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
From the Bubonic Plague to Ebola, pandemics have
had massive historical impact on how societies
function. COVID-19 is no different and as corporates
attempt to stabilise business in the aftershock of the
first and second waves of infection, we are only now
getting a glimpse of the more permanent changes
this pandemic will bring about.

While many companies and individuals who were
able to work and connect digitally adapted quickly to
work-from-home, it has raised questions around the
function of the physical workplace in a post-pandemic
future.

What is the role of the office in terms of creating a
business culture and offering a place of belonging?
How does it enhance productivity? In terms of
catering, how do we continue to share and enjoy
meals while social distancing? And, with an increased
emphasis on safety, how do we ensure that best
practice around preparation and presentation of food
is transparent?

These are questions that weigh on the mind of
Wynand Louw, CEO Catering for the Tsebo Solutions
Group, as the multinational organisation considers
the protocols and practicality of returning its
workforce to a more ‘normalised’ work environment.

On the one hand, the office provides a space that
supports an organisation’s culture by allowing
people to come together to collaborate and build
relationships. It fosters mentorship, learning,
development and creativity and provides a productive
environment for staff to work in. Eating together in
canteens or pause areas and celebrating at work
functions is an important and enjoyable part of
workplace culture.

On the other, lockdown has proved that it is possible
to create collaborative and productive online
environments that reduce commute time and offer
staff increased flexibility to work around their personal
and family obligations.

“The one thing we have done from the start is to be
pedantic about staying up to date with changing
government regulations. How and at what rate
we return to work is very much dictated by these
regulations,” Louw says.

The task now is to manage productivity across
multiple operations and determine how best to
schedule teams at home and in the office.

   MARCH 2021 | THE ALCHEMY OF FOOD                03
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
04   THE ALCHEMY OF FOOD | MARCH 2021
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
Increased flexibility
According to Louw, it’s a matter of adopting a different    Innovation
organisational approach that allows more flexibility.
The likelihood of staff becoming infected with the          Aside from providing nourishment to
coronavirus or having to self-isolate after coming          maintain physical health, food can have a
into contact with an infected person is a reality that      positive impact on mental health. Enjoying
Louw and his team have managed by training up a             a tasty and well-presented meal is one
pool of replacement staff who can be reallocated if         of life’s simple pleasures and ‘breaking
an employee becomes unavailable. The same applies           bread’ together has long been a symbol of
to staff with co-morbidities, which place them at           togetherness and community.
high risk, and should therefore rather work from
home. Social distancing at meetings can be achieved         So, at a time when many companies closed
by establishing protocols, such as who needs to be          their canteens and postponed live events as
physically present and who can attend online.               a result of lockdown restrictions, the Tsebo
                                                            Catering division had to flex its creative
“As organisations seek to maintain productivity and         muscle to ensure everyone could still enjoy
reduce illness among staff, we have to ensure that          good food that was safely prepared with love
the office is a safe environment through regular            whether they were at home, in hospital or at
cleaning and sanitation. Communal kitchen areas             a formal place of work.
need to be managed and food and beverages
should be individually packaged to prevent cross            Among these were the rapid
contamination,” says Louw.                                  implementation of an App ordering and
                                                            delivery service; the provision of take-home
                                                            meals; as well as home replacement meals.
Communication                                               The latter can be delivered to individual
                                                            customers and team members at our client
Key to creating an anxiety-free environment is              sites.
regular communication around the measures
the organisation is taking to minimise the impact           They even created It’s Boxed and Pack’d
and potential spread of COVID-19. In fact, good             – a pre-packed meal function solution for
communication has been essential to ensuring                companies to enjoy a socially distanced
continuity across all aspects of the business, both         meal at meetings and events.
internally and externally.
                                                            While Covid-19 has wreaked havoc across
“At Tsebo we hold multiple ‘communication tea               businesses’ landscapes and our economy,
sessions’ among small groups of staff to maintain and       Louw believes it has also provided a valuable
enhance the culture, but also to ensure that they are       lesson in agility and the need to work
getting the correct messaging around best global            together.
practices to keep themselves and their loved ones
healthy and safe,” says Louw.                               “Let’s develop, share and learn from each
                                                            other in collaboration,” he says. “Our chefs,
As CEO of a sector that was immediately and                 marketing team, dietitians, health and safety
dramatically affected by closures as a result of the        specialists and operations teams have done
Level 5 lockdown, Louw and his team had to be               ground-breaking research. They developed
quick on their feet to mitigate losses and ensure           world-class solutions to keep our customers
business continuity. This included establishing             nourished, and they contributed to uplifting
open communication with clients as well as with             our economy. We have learnt a lot in
the suppliers of goods and services to ensure best          the past 12 months and I believe we will
practices were shared and implemented.                      continue to learn if we stay open to it.”

“We found that many of our practices were
adopted by clients, and we communicated to find
better solutions for them. All of which has actually
strengthened our partnerships and relationships – we
are all in this together,” says Louw.

                                                           MARCH 2021 | THE ALCHEMY OF FOOD                05
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
LEVEL 1
B-BBEE
R AT I N G                           ACHIEVED!
BY E L A N I E K R U G E R

In line with its strategy to transform
business through equitable
ownership, enterprise development,
socio-economic development and
preferential procurement, Tsebo
Solutions Group is pleased to
announce that we have once again
achieved a Level 1 B-BBEE rating,
providing procurement recognition
for customers of 135 percent of spend
with the Group.

                                                   As a qualified accredited training institution that
                                                   provides training and SMME supplier development
   We have increased our black ownership to        we are a natural partner to integrate small businesses
   54.42%, and our black women ownership to        from communities into our operations and provide
   45.63%.                                         quality assurance function as well as our basic
                                                   services.
   We are one of the few businesses in our
   sector who has a black owned status and         We strive to create sustainable growth and
   black women owned status with these             development in Africa through our initiatives, we
   percentages, thereby providing numerous         realise that investing in the people is one of the most
   procurement recognition benefits to our         important building blocks in achieving sustainable
   clients and potentially three times the score   development.
   (BO/BWO, Preferential procurement spend
   with QSE & EMEs) because of our B-BBEE          Tsebo has been able to implement initiatives that
   Level 1 status.                                 have had a positive social impact and believe that we
                                                   are on the right course in creating meaningful futures
                                                   for generations to come.

06    THE ALCHEMY OF FOOD | MARCH 2021
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
TSEBO'S
TRANSFORMATION
JOURNEY
1983

        First affirmative action programme launched

                                                    1983
  We sponsor SA chefs to develop black chefs
1995

        We win the Black Management Forum
        Progressive Company award
                                                    1996

       Conclude our first B-BBEE transition with
                                          Nozala
2007

        Achieve Level 3 B-BEE status
                                                    2009

                   Achieve Level 2 B-BEE status

        Reach 94.21 out of 100 points achieving one
2010

        of the highest Level 2 industry scores for a
        company our size
                                                    2015

                 First large corporate to achieve
                             Level 1 B-BEE status
2016

        Black women ownership of 37.91%

                                                            “Local development
                                                           is ingrained in the
                                                    2018

        Increase our black women ownership to
                                      43.03%

                                                           company’s DNA and
2019

                                                           we are committed
        Increase our black women ownership to 44%

                                                           to transformation in
                                                    2020

  Increase our black ownership to 54.42% and

                                                           Africa.”
           black women ownership to 45.63%

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ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
FOOD & BEVERAGE
  TRENDS 21 - 22
   Reference: https://thefoodpeople.co.uk/infographics/hot-trends-2021

                                                      MINI SPLURGE

                                                      Consumers might be feeling
                                                      the pinch, but they still want
                                                      to treat themselves with little
                                                      touches of edible luxury.
                                                      Indeed, affordable treats are
                                                      even more in demands. It’s all
                                                      about upgrades versus going
                                                      overboard; quality versus
                                                      quantity e.g., artisan butter,
                                                      single origin coffee, craft gin.

LOCALISM

Restrictions on movement
have hastened a return back
to supporting and eating local
– from foraging to vertical
farming. Consumers have been
forced to recentre within their
locality, and town planning is
beginning to change to reflect
this.

                                                                                         COMFORT CARBS

                                                                                         A tough year means
                                                                                         consumers opt for cosy and
                                                                                         comfortable – from ‘cottage
                                                                                         core’ aesthetics, to cardigans
                                                                                         and slippers. In the kitchen
                                                                                         this translates as slow cookers,
                                                                                         crockpots and stews along
                                                                                         with artisan bread, fresh milled
                                                                                         flour, homemade pizza and
                                                                                         pasta and noodle dishes from
                                                                                         around the word.

   08       THE ALCHEMY OF FOOD | MARCH 2021
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
DIGI HEALTH

                                    From smart watches (and
                                    rings!) to personalised nutrition
                                    Apps … the health world
                                    has gone truly digital. ‘Next
                                    generation’ health technology
                                    goes beyond general wellbeing,
                                    targeting specific maladies
                                    without the need for doctors or
                                    cumbersome equipment.

GOURMET ALFRESCO                                                          FROZEN

Consumers have taken                                                      Already in strong growth, the
the opportunity to upskill                                                frozen sector renaissance
themselves – and they’re not                                              continues. Consumers of all
just doing it in the kitchen.                                             ages are being enticed by
They’re eating, cooking,                                                  the taste, health and budget
cultivating and picnicking                                                credentials. It isn’t just frozen
outside, often in very fancy ways                                         peas and fish fingers winning
– think outdoor pizza ovens and                                           them round either – there’s
fire pits, vegetable gardens and                                          been fast paced gastro
tablescape picnics.                                                       innovation.

SUPER GUT                           ADDED EXTRAS                          LIGHTEN UP

Gut health gains even more          There’s room to grow yet in the       The current crisis has made
traction as we learn more           functional product sphere as          weight management a priority.
about the link between our          consumers look for convenient         Trending programmes this
guts, immune function and           and affordable ways to ‘boost’        year include intermittent
mental health. Given the            their health. In terms of which       fasting, low carb/high protein
importance of the latter two        ‘added extras’ they’re seeking        ketogenic diets. DNA diets and
this year, expect to see plenty     out the pandemic has pushed           the Sirtfood approach. But the
more innovation in the likes of     ‘immune boosting’ ingredients         main focus is on healthy, long-
kombucha, kefir and pre- and        to the top of the pile.               term solutions and exercise.
probiotics.

                                                          MARCH 2021 | THE ALCHEMY OF FOOD         09
ISSUE 4 MARCH 2021 www.tsebo.com - Tsebo Solutions Group
PANTRY

                                  Lockdown forced consumers to
                                  rethink the pantry, which went
                                  from afterthought to treasure
                                  trove. There’s newfound love
                                  for tinned staples (beans, pasta
                                  and beyond) and growing
                                  interest in new wave, premium
                                  ambient products, including
                                  global ingredients (miso, yuzu,
                                  tahini).

BRAND IDENTITY                                                       STELLAR SEAFOOD

The ‘great pause’ highlighted                                        Look to cut down on meat,
inequalities. With the                                               fish is getting a fresh look.
support of Gen Z consumers,                                          There’s premiumisation in the
corporations and brands are                                          tinned and frozen categories,
working to be more inclusive.                                        ‘seacuterie’ and plenty in
They’re coming out in support                                        between. The likes of lobster
of Black Lives Matter and                                            are popular, but lesser-known
LGBTQ especially, giving                                             varieties are getting attention
minority culture and talent a                                        too.
change to shine.

GET THIRFTY                                                          STREATERIES

Thrift is rising for both cost                                       With everyone keen to stay
and environmental reasons.                                           outdoors, restaurants and bars
Consumers are reducing                                               are ‘taking it to the streets’
or upcycling food waste at                                           with all manner of street and
home and taking a ‘make do                                           burb-side dining options.
and mend’ approach. They’re                                          Pavements filled up with pop
growing their own and cooking                                        up terraces and street vendors
from scratch – from garden                                           and it looks set to continue
chicken coops to homemade                                            through the colder months.
sourdough starter.

                                                                     FIRED UP

                                                                     Cooks are getting even more
                                                                     creative in the fire cooking
                                                                     sphere – from experimenting
                                                                     with types of wood, and smoke
                                                                     (olive, chestnuts, hickory,
                                                                     maple, oak and more) to
                                                                     layering the ‘fire flavours’ over
                                                                     each other (think charred steak
                                                                     with blistered tomatoes and
                                                                     smoked hollandaise sauce),
                                                                     and embracing global grill

   10     THE ALCHEMY OF FOOD | MARCH 2021                           techniques (e.g., Japanese,
                                                                     Korean and Thai BBQ) to the
                                                                     cooking desserts.
HEAD SPACE                                          CONTACTLESS

Mental health was already                           The laser focus on hygiene
a pressing issue, and the                           has given tech-led contactless
pandemic moved it even                              interactions a boost in retail
higher up the agenda.                               and foodservice. Touch-to-pay,
Consumers are looking for                           digital wallets, contactless
practical solutions to help                         delivery, robots, automation
them on their journey to                            and vending have all come
mental wellbeing – yoga,                            into their own. Vending gets
meditation, adaptogens, CBD                         gastro, as well as helping those
and more.                                           in need.

PLANTS PLEASE

Though demand for plant-
based alternatives that are ‘just
like meat’ continues. There is
now a counter balance, with
some consumers seeking
out dishes that champion
vegetables front and centre
(rather than mimic meat) and
products with short, identifiable
and ‘natural’ ingredients lists.

                                                    I CAN COOK

                                                    The kitchen has provided
                                                    entertainment, therapy, (for
                                                    both you and the kids) and
                                                    tasty meals when dining out
                                                    has been difficult. Whatever
                                                    your level of skill, there’s a good
                                                    change it’s higher now than
                                                    pre-pandemic with the help of
                                                    takeaways, meal kits and cook-
                                                    alongs.

TO YOUR DOOR

The pandemic has accelerated
the surge in dark kitchens and
delivery only models (ghost
kitchens) as businesses look to
reduce cost and risk. Today’s
consumer expects prefer to
get anything (and everything)
delivered – and fast. We aren’t
just taking groceries and
Friday night takeout, but kits
and subscriptions for every
occasion – from afternoon tea
to crazy shakes.
                                    MARCH 2021 | THE ALCHEMY OF FOOD           11
PLANETARY
H E A L T H                             D I E T
BY H E L E E N D R E Y E R ( R D )

12   THE ALCHEMY OF FOOD | MARCH 2021
The Planetary Health Diet
is a flexitarian diet that is
largely plant based, but it can
optionally include modest
amounts of fish, meat and
dairy products.

Plant based eating implies eating
plants whole or minimally processed.

Human actions release greenhouse gases that lead
to global warming. Some gases occur naturally, but
human activity increases more carbon dioxide (CO²),
nitrous oxide, methane and fluorinated gases. Carbon
dioxide is responsible for 64 percent of man-made
global warming. Livestock farming that does not take
the holistic cycle of life and the health of the planet
into account may contribute to rising emissions.
Cattle and sheep produce large amounts of methane
when they digest their food.

A cow eats 50 kilogram of grass per day, releasing 350
litres methane per day and 1500 litres carbon dioxide.

Protect the environment by focussing more on
plant foods than on those from animals. Diets and
food production must radically change to improve
the health of all creatures, and avoid potentially
catastrophic damage to the planet. Beef and lamb
have the highest global warming potential per
kilogram, comparing to bread, fruits and potatoes
that are among the lowest values measured.

References:
1.   Lancet 2019. Volume 393, Issue 10170, p. 386 – 387, Feb 02, 2019
2.   Lancet. 2018; Volume 392; 1923 – 1994

     MARCH 2021 | THE ALCHEMY OF FOOD                              13
THE SOUTH AFRICAN
FOOD-BASED DIETARY
GUIDELINES (SAFBDG)
F O R A D U LT S A N D C H I L D R E N
FIVE YEARS AND OLDER

References:
1.   The National Department of Health: www.health.gov.za
2.   The Association for Dietetics in South Africa (ADSA): www.adsa.org.za
3.   Image source: www.nestle-esar.com

14         THE ALCHEMY OF FOOD | MARCH 2021
F O O D   P Y R A M I D

            MARCH 2021 | THE ALCHEMY OF FOOD   15
PLANT-BASED
PROTEIN SOURCES
                                                            S OY

              Firm tofu                          Edamame beans                      Tempeh
          Soybean curds:                           Immature soy bean:          Fermented soy beans:
       10 g protein per cup                     8.5 g protein per half cup    15 g protein per half cup

                                               T R E E              N U T S

              Almonds                                   Pistachios                   Pecans
          6.4 g protein per                            5.5 g protein per          2.7 g protein per
            30 g serving                                 30 g serving               30 g serving

References:
•   www.wholegraincouncil.org
•   Don’t give up on grains – Harvard Health
•   www.helth.harvard.edu/staying-healthy/donot-give-up-on-grains

16       THE ALCHEMY OF FOOD | MARCH 2021
MARCH 2021 | THE ALCHEMY OF FOOD   17
PLANT-BASED
PROTEIN SOURCES
C E R E A L S
Wheat, rice, barley, rye, maize, oats, bulgur wheat and spelt.

M I N O R             C E R E A L S
Millet, sorghum, teff, triticale, canary grass, Job’s tears and fonio.

P S E U D O                C E R E A L S
Amaranth, buckwheat, quinoa and wild rice.

18    THE ALCHEMY OF FOOD | MARCH 2021
L E G U M E S
Soybeans, peanuts, fresh peas and fresh green beans.

P U L S E S
Dry beans, dry peas, chickpeas and lentils.

S E E D S
Hemp seeds, chia seeds, sunflower seeds and flax seeds.

                                              MARCH 2021 | THE ALCHEMY OF FOOD   19
THE

                            VEGA N                       KIT CHEN

  Building a buddha bowl
                                             A                                 B
        1               2                    Herbs and spices                  Condiments and dressings

                                             ■   Fresh herbs                   ■    Chutney
                 A      B                    ■   Garlic                        ■    Pesto
                                             ■   Nuts                          ■    Tapenade
                                             ■   Seeds                         ■    Mayonnaise

       4                3
                                             ■   Spices                        ■    Vinaigrette
                                             ■   Nutritional yeast             ■    Acids
                                             ■   Ground flax meal              ■    Salt

1. Proteins             2. Starch                     3. Fruit & Veg               4. Greens

Legumes and pulses      Whole grains                  Non-starchy vegetables       Sprouts
■ Dried beans           ■ Brown and wild rice         ■ Cauliflower                ■ Alfalfa
■ Peas                  ■ Quinoa                      ■ Broccoli                   ■ Buckwheat
■ Lentils               ■ Millet                      ■ Asparagus                  ■ Fenugreek
                        ■ Oats                        ■ Brussel sprouts            ■ Sunflower
Nuts and seeds          ■ Buckwheat                   ■ Onions                     ■ Beans
                        ■ Bulgar wheat                ■ Mushrooms
Concentrated proteins   ■ Barley                      ■ Snow peas                  Delicate greens
■ Faux meat                                           ■ Fennel                     ■ Lettuces
■ Tempeh                Starchy vegetables                                         ■ Rocket
■ Tofu                  ■ Potatoes                    Non-sweet fruit              ■ Coriander
                        ■ Sweet potatoes              ■ Avocado
                        ■ Butternut                   ■ Bell peppers               Dark greens
                                                      ■ Eggplant                   ■ Cabbage
                        Pasta and noodles             ■ Tomatoes                   ■ Kale and collards
                                                      ■ Baby marrow                ■ Spinach

20     THE ALCHEMY OF FOOD | MARCH 2021
MARCH 2021 | THE ALCHEMY OF FOOD   21
THE          VEGAN                      KIT CHEN

Lentils are an excellent source of B
vitamins, iron, magnesium, potassium
and zinc. They're also a great source of
plant-based protein and fiber.

22   THE ALCHEMY OF FOOD | MARCH 2021
Recipe
Ingredients
375 ml   Dried lentils, green or brown
12.5 ml  Olive oil
1        Onion (medium, chopped)
3 cloves Garlic (minced)
2 stalks Celery (chopped)
5 ml 		Italian seasoning
2.5 ml		Paprika (ground)
2.5 ml 		Cumin
5 ml     Thyme (dried)
1 can 		Tomatoes
1 can 		Tomato paste
2 		Carrots (medium, diced)
1 		Potato (medium, diced)
1 ½ L 		Vegetable broth
1 		Bay leaf
1 ml		Cayenne pepper
TT		Salt and pepper

Method
1. Heat oil in a saucepan over medium heat and fry
   onions. Add garlic.

2. Add celery, Italian seasoning, paprika, cumin and
   thyme.

3. Add lentils, tomatoes, tomato paste, carrots,
   potatoes, bay leaf and vegetable broth.

4. Bring to boil, reduce heat and simmer for about
   40 minutes or until stew has reached the desired
   texture.

5. Remove bay leaf, season with salt and pepper and
   serve.

   MARCH 2021 | THE ALCHEMY OF FOOD                23
THE TSEBO

A        H U B            O F         C R E AT I V I T Y !
BY C H E F N I C K M A D H U R A

    Introducing our Idea Lab, live streaming of:

    ■   Webcast and webinars
    ■   Sales presentations and client hosting
    ■   Food and coffee photo shoots
    ■   Virtual education
    ■   Supplier demonstrations
    ■   Virtual food and concept demonstrations
    ■   Team building

24      THE ALCHEMY OF FOOD | MARCH 2021
MARCH 2021 | THE ALCHEMY OF FOOD   25
TSEB O ENSURES THAT FO OD REMA INS HEA LTH Y
     THROUGH MORE THA N JUST QUA LITY INGREDIENTS.

As a result of our strict health
and safety requirements
already implemented, Tsebo
Catering Solutions was able
to seamlessly transition to
COVID-19 protocols and
ensured that clients continue
to enjoy quality meals and
high standards of service.

According to the World Health Organisation,
about six million people fall sick each year after
eating contaminated foods that contain foodborne
pathogens such as bacteria, viruses, parasites and
even chemical substances. Foodborne salmonella
and Escherichia coli (E. coli) infection affect millions of
people but can be prevented by following food safety
guidelines. The most important guideline is to ensure
that hot food is kept hot and cold food is kept cold.
Food safety is an increasingly important public health
issue. Governments across the globe intensify their
efforts to improve it in response to an increasing
number of food safety problems and rising consumer
concerns.

Tsebo Catering Solutions is committed to providing
food that is safe, wholesome and of an excellent
quality to meet the expectations of our clients and
customers.

26      THE ALCHEMY OF FOOD | MARCH 2021
To ensure the hygiene and safety of all the food we
prepare, Tsebo Catering Solutions implements good
manufacturing practices (GMPs) in each unit. The
GMPs are based on Regulation 918 of the Health Act
(Act 61 of 2003), SANS 049 and the Fedics Hygiene
& Food Safety Policies & Procedures and include the
following requirements:

■ To comply with all appropriate food safety
  legislation for the preparation of food.
■ To ensure that food preparation is conducted in
  clean and hygienic facilities that do not expose
  food products to contamination.
■ To ensure detailed specifications for products and
  processes including raw materials, packaging,
  storage, handling, preparation and the dispatch of
  the finished product.
■ To enforce hygiene standards for personnel, the
  environment and equipment.
■ To identify biological, chemical, physical and
  allergen hazards that may compromise the
  safety of the finished product, and ensure the
  implementation of measures to eliminate, as far as
  possible, these hazards.
■ To conduct regular shelf-life evaluation and
  confirmation.
■ To control temperature during storage, handling
  and preparation.
■ To ensure product and ingredient traceability.
■ To ensure records are maintained as part of the
  hygiene-monitoring programme to demonstrate
  due diligence.
■ To maintain and monitor standards for equipment
  hygiene, using cleaning schedules and procedures
  for sanitation, where appropriate, to achieve
  regular and effective sanitation.
■ To wear protective clothing in all food production
  areas and ensure the highest standards of
  personnel hygiene are practiced.
■ To monitor customer and consumer complaints.
■ To report and investigate any known incidents to
  improve practices that will prevent reoccurrence.
■ To maintain a strict policy regarding the
  purchasing of safe raw materials from approved
  suppliers.
■ To provide information and training to all staff,
  presenting formal courses and on-the-job training
  to competently prepare food in accordance with
  company hygiene and food safety standards and
  procedures.
■ To provide ongoing training and development of
  managers and supervisors in food safety skills and
  practices.
■ To make use of an independent hygiene audit
  programme to ensure compliance with company
  standards and procedures as well as relevant
  legislation requirements.

   MARCH 2021 | THE ALCHEMY OF FOOD            27
Tsebo Catering Solutions constantly reviews
 food safety standards and procedures in
 accordance with the respective legislative
 requirements to ensure that we remain
 up to date. In this way we can meet the
 expectations of our clients and customers
 and demonstrate that all reasonable
 precautions have been taken, and due
 diligence exercised, during food preparation.

 Food safety during COVID-19

 Tsebo’s stringent food safety protocols
 and policies meant that the transition to
 COVID-19 regulations were seamless – as
 we already met, and in some instances
 exceeded, the stipulated requirements. Our
 units are equipped with sanitiser at all entry
 points and frequent hand washing, ongoing
 wiping and cleaning of workstations, and
 controlled entry screening are all strictly
 enforced.

28   THE ALCHEMY OF FOOD | MARCH 2021
Social distancing posed an initial challenge, as it
meant that the number of staff in the kitchen had to
be limited, which could result in a delay in the food
production processes. However, the management
team developed a Covid-19 Risk Assessment Protocol
that highlighted areas of concern and we were able
to implement our Workplace Plan that allowed
for phased return-to-work prior to our offices and
catering units reopening for business. The plan
includes:

■ Procedures for the compulsory screening of all
  persons entering our offices, operational units and
  sites as well as a procedure for the safe evacuation
  of employees who show symptoms of Covid-19.
■ Details of the employees permitted to return to the
  workplace and phasing in of those employees.
■ Staggered working hours and shifts, where
  possible, to limit the risk of congestion in public
  transport and the workplace.
■ The Group’s COVID-19 Compliance Officer details
  health and hygiene protocols.
■ Disinfection of all work surfaces and equipment
  before work begins, during the working period and
  after work ends.
■ Provision of hand sanitisers at entrance and exit
  points and bathroom facilities for employees to
  use.
■ Provision of personal protective equipment (PPE)
  for employees in line with Covid-19 guidelines.
■ Ensuring that social distancing measures are
  enforced.
■ Biometric systems have been either disabled or
  made Covid-19 proof.
■ Referring employees who screen positive for
  Covid-19 for medical examination or testing where
  necessary.
■ The implementation of a Vulnerable Employees
  Policy.
■ Continued training and education of employees
  around Covid-19 best practice.

While it has been a learning curve for all involved, we
are pleased to note that through strict adherence to
the food safety and Covid-19 protocols we have been
able to ensure that our staff return home safely to
their families, and that we continue to provide our
clients with the highest levels of food quality and
service.

   MARCH 2021 | THE ALCHEMY OF FOOD               29
RAND
RAND SAVERS
                                m a ke a m eal of it

SAVERS                  p owere d by Ts A f rika
                                   Whether you choose to run on dunkin or dive right
                                   in, these delicious meals will fit your lifestyle and your
                                   pocket too. Moya is a new line included on the menu
                                   that speaks of solid value. Highly filling meals offered
                                   at R20. Five set meal choices will feature on the weekly
                                   menu to ensure consistency and availability.

             THE OFFERING
          protein                         breading                       battered
        1 ½ chicken wings                      Plain                       Crispy batter
           1 drumstick                        Peri-peri                     Buttermilk
       120 g chicken strips                Lemon & Herb
       120 g chicken livers                    BBQ
     1 ½ (3)chicken lollipops              Southern Fried

     condiments                             sauces                         starch
       Crispy fried onions                 Peri-peri sauce               300 g pap or rice
      Battered onion rings               Creamy herb sauce
              Salsa                   Sweet soy dunking sauce
                                      Pepper and chicken gravy

30    THE ALCHEMY OF FOOD | MARCH 2021
THE MENU
Golden crumbed chicken wings          Battered chicken strip dunker        Chicken drums coated in a crispy
served with choice of pap or rice,    served with steamed rice, spicy      fried batter served with choice of
pepper gravy.                         ginger-soy glaze sesame sprinkle     pap or rice, BBQ gravy coriander
                                      and fresh coriander.                 salsa.
Crumbed chicken drums served
with choice of pap or rice, chicken   Golden crumbed chicken drums         Peri-peri crumbed chicken livers
gravy.                                served with choice of pap or rice,   served with choice of pap or rice,
                                      chicken gravy.                       peri-peri sauce with crispy fried
Southern fried chicken livers                                              onion rings.
served with choice of pap or rice,    Lemon and herb crumbed
gravy and crispy fried onions.        chicken livers served with choice    Crumbed chicken drums served
                                      of pap or rice, creamy herb sauce,   with choice of pap or rice, chicken
Spicy peri-peri crumbed chicken       herbed salsa.                        gravy.
drums served with choice of pap
or rice, peri-peri sauce.             Peri-peri crumbed chicken wings      Battered chicken lollipops served
                                      served with choice of pap or rice,   with choice of pap or rice with
Lemon and herb crumbed                peri-peri sauce with crispy fried    dunking sauce coriander salsa.
chicken wings served with choice      onion rings.
of pap or rice, creamy herb sauce.                                         Southern fried chicken drums
                                      Golden crumbed chicken drums         served with choice of pap or rice,
Golden crumbed chicken strips         served with choice of pap or rice,   gravy and corn salsa.
served with choice of pap or rice,    chicken gravy, crispy fried onion
chicken gravy and corn salsa.         ring topper.                         Golden crumbed chicken livers
                                                                           with pap or rice, crispy onion
Crumbed BBQ marinated chicken         Southern fried chicken strips        toppings.
drums served with choice of           served with choice of pap or rice,
pap or rice, gravy and spicy salsa    gravy and crispy fried onions.
topper.

                                                             MARCH 2021 | THE ALCHEMY OF FOOD                   31
THE RECIPES
             chicken wings                                         buttermilk f ried
                  12 chicken wings                                           MARINADE
                     ⅓ cup flour
                      ½ tsp salt                                   8 chicken quarters cut into half
               1 ½ cup breadcrumbs                                           1 tsp paprika
                        2 eggs                                        ½ tsp chopped rosemary
                     3 Tbsp milk                                       ½ tsp chopped thyme
                        Spices                                    ¼ tsp cayenne pepper (optional)
                          Oil                                     Chopped garlic and grated onion
                                                                          Salt, black pepper
  Remove any loose skin and discard. Leave the                            2 cups buttermilk
   remaining skin on. Rinse chicken then steam
  till cooked through. Marinate chicken in fridge                        SEASONED FLOUR
 overnight with desired flavours. In a two mixing
 bowl add breadcrumbs and flavoured and well-                               2 cups flour
 seasoned flour. In another bowl, whisk together                              1 tsp salt
    eggs and milk until frothy. Remove chicken                             ½ tsp paprika
 from the refrigerator. Flower dust chicken then                       ½ tsp cayenne pepper
 dip in the egg mixture, roll in the breadcrumbs                        ½ tsp chicken spice
     until well coated. Repeat the process. Heat                           Oil for frying
     oil to 190 °C. Deep-fry chicken until golden
    brown. Remove chicken from the fryer onto                Toss together chicken pieces with marinade
     paper towels to absorb any excess oil, serve            ingredients and coat. Stir in buttermilk until
                      immediately.                          chicken is coated. Refrigerate for 6 hours. In a
                                                            bowl prepare seasoned flour. Remove chicken
                                                           from the buttermilk and coat each piece in the
                                                          seasoned flour. Shake off any excess and transfer
                                                            to a tray. Heat oil to 175 °C. Add all the chicken
            southern f ried                               and cook for 20 to 25 minutes. Remove from the
                                                           fryer onto paper towels to absorb any excess oil,
                  1 kg chicken livers                                      serve immediately.
                        2 eggs
                      1 cup milk
                     2 cups flour
                1 Tbsp garlic powder
              Salt and pepper to taste                            ginger-soy sauce
                          Oil
                                                                              1 cup water
  Place the chicken livers in a colander, and rinse               1 cup thin-sliced ginger, peeled
 with water. Drain the livers well. Whisk together                      1 tsp chopped garlic
    the egg and milk in a shallow bowl until well                          3 Tbsp soy sauce
     blended. Make your Southern Fry flour mix.                         ½ cup brown sugar
  Heat oil to 190 °C. Place the chicken livers in the                       ¼ cup vinegar
    bowl of egg and milk mixture and coat each                                  1 tsp chili
 liver. Place the livers, one at a time, into the flour       Toasted sesame seeds or fresh coriander
  mixture, and coat each liver completely. Gently
  place the coated livers, a few at a time, into the         In a small saucepan, add the water, ginger,
  hot oil. Cover the fryer with a perforated tray to      garlic, soy sauce, vinegar, and sugar and bring to
  avoid getting burned by spatters of oil that will        a boil. Then add the chili and reduce by a third.
  pop out as the livers fry. Deep fry the livers until              Thicken with a little corn-starch.
 crisp and golden brown, 5 to 6 minutes. Remove
  from the fryer onto paper towels to absorb any
            excess oil, serve immediately.

32   THE ALCHEMY OF FOOD | MARCH 2021
THE RECIPES
        crispy onion rings
                   1 large onion
                    2 cups flour
                     1 Tbsp salt
                   1 tsp paprika
                         Oil

Combine flour, salt, and paprika in a large bowl.
 Slice onion very thinly with a sharp knife. Heat
  oil to 190 °C. Lightly coat onion rings in flour
  mixture. Shake off excess flour. Fry onions in
batches, about 1 minute or until golden brown,
               drain on paper towel.

                     salsa                                            onion rings
                FINELY CHOPPED                          1 large onion, cut into 1 cm slices, rings separated
                                                                              1 cup flour
                      1 onion                                         1 ½ tsp baking powder
                   1 tsp garlic                                       180 ml sparkling water
                   2 tomatoes                                           Oil, for deep frying
                       1 chili                                           Salt and pepper
        Fresh coriander or Italian parsley
                1 ½ tsp vinegar                          Heat oil to 190 °C. Prepare flower mix by sifting
                    1 Tbsp oil                          dry ingredients together then whisk in sparkling
                Salt and pepper                            water to form a smooth batter. Coat a small
                                                           batch of onion rings in the batter and then
 Mix salsa vegetables. Refrigerate for at least 2         carefully lower into the hot oil to fry for 3 to 4
          hours to blend the flavours.                  minutes or until crisp and golden. Remove from
                                                        the fryer onto paper towels to absorb any excess
                                                                       oil, serve immediately.

                bechamel
                 50 g butter                                         crispy batter
                  50 g flour
                  2 litre milk                                             1 cup flour
   Bouguet Garni (onion, cloves and bay leaf,                       1 ½ tsp baking powder
            thyme and parsley)                                              1 tsp salt
         Salt, pepper and nutmeg                                         ½ tsp pepper
                                                                              1 egg
 Melt the butter in a heavy-bottomed saucepan.                            1 cup water
Stir in the flour and cook, stirring constantly until      ½ cup seasoned flour for coating chicken
the paste cooks and bubbles a bit, but don't let it           Oil (for deep frying in deep fryer)
 brown (about 2 minutes). Cool mixture. Add the
 hot milk, continue to stir as the sauce thickens.        Sift together flour, baking powder, salt, and
      Bring it to a boil. Simmer for 20 minutes.        pepper. Whisk egg and water in a medium bowl.
                                                          Whisk in flour mix. Let the batter sit for a few
                                                                            minutes.

                                                        MARCH 2021 | THE ALCHEMY OF FOOD                  33
CLINIX’S
F I N E ST                                               Outreach
                                                         Children's Programme:
Five head chefs from the Clinix group                    Villa of Hope
are now proud members of the Chef’s
Association. Lead by Executive Chef
Chris Sean, this dynamic team is firmly
“putting food back on to the agenda” in
the Healthwise segment

From left to right: Gift Mokibelo (Botshelong Clinix),
Rapelang Elekwang (Naledi Clinix), Chris Seane
(Executive Chef Clinix), Themba Mphuthi (Solomon
stix Morewa Clinix), Shepard Chauke (Dr SK Matseke
Memorial Clinix) and Nthabiseng Julia (Naledi Clinix)

34      THE ALCHEMY OF FOOD | MARCH 2021
WHAT OUR
     CLIENTS SAY
MORNINGSIDE
MEDICLINIC                                                     Lotus Live-in Care
Ms Vallabh - “For the past three and a half months, I've
been a 'resident' in-patient at Mediclinic Morningside,
                                                               (East London)
having lost most of my small intestine, countless
complications and a very special restrictive diet.
Between my doctors and dietitians, the hospital
kitchen team has had to accommodate a very specific
and controlled diet, both time sensitive and content
wise, and they did not fail to deliver once! In fact,
each person on their team has gone out of their way
to lift my spirits, encourage and support me with
extra special meals prepared most delightfully. Full of
colour and variety...in fact more gourmet than I feel
worthy of. I feel like a guest in a 5-star hotel, instead of
a high maintenance patient. They are truly amazing.
Strangers who've taken the time and TLC to bring
colour, nourishment and uplift my stay while I recover.
Surely this is way beyond the call of duty, yet always
with a smile and so many kind gestures and words.
I cannot thank you all enough, Angelique, Zandile,
Saneh, Thulani, Andile....too many to mention! You are
SO appreciated and such an inspiration, especially
during these challenging times. May God bless each
one of you in a special way, may you never tire of
doing so much MORE for others.”

                                                                MARCH 2021 | THE ALCHEMY OF FOOD   35
TH E LA ST WO R D

BY K E S H N I D E A C O N

The cruelty of the global pandemic seems limitless.
So many broken promises, broken connections,
broken hearts.

Dealing with the loss of a loved one at any time is distressing.
Losing someone during the coronavirus pandemic, whether
to COVID-19 or to other causes, is challenging. Our heartfelt
condolences go out to all our employees, clients and
suppliers who have lost loved ones.

With 2020 behind us, we look forward to 2021 with great
expectation and hope for a healthier and more equitable
future for our community.

These challenges will continue into 2021 and beyond.
But because of these challenges, we are stronger
and more resilient, and more than ever, we are
resolved to stand with community, to do our part
to strengthen social safety networks, and to
inspire hope and healing in all that we do.

As we embark on this new year, we remain
on mission and on purpose to serve our
community.

36    THE ALCHEMY OF FOOD | MARCH 2021
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