Issue 43 |April 2019 - Cheque & Credit Clearing Company

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Issue 43 |April 2019 - Cheque & Credit Clearing Company
Issue 43 |April 2019

                                            Review of 2018
Welcome to edition 43 of
ChequeMate. 2018 has been
a year of change for the
Cheque and Credit Clearing
Company so, in this edition,
we look back at the part we
played in the UK payments
market, the rollout of the
Image Clearing System and
the latest news on Pay.UK
and the NPA Programme.

In 2018 the C&CCC played an               and measured way, but also at         All participants in the Image
important role in the UK payments         different speeds, so it is prudent    Clearing System both clear and
market, with 346 million cheques          that the rollout continues into       settle themselves for the cheques
used for payments and to acquire          2019. As at the end of quarter        they issue, just as participants
cash totalling a value of £442 billion.   one, we are pleased to report         always did in the paper clearings.
Of these:                                 good progress. Customers are          Over time we expect to have more
• 235 million cheques were cleared       not being disadvantaged during        participants, including those that
   in Great Britain through the paper     this time – they can continue to      only clear their cheques (as switch
   clearing system and 19 million         write, receive and pay in cheques     participants, connecting directly
   cheques were cleared through           with confidence. Until the rollout    into the system) whilst seeking a
   the UK-wide Image Clearing             is complete, the image-based          commercial arrangement with a
   System; with both these systems        clearing system is operating in       settlement participant to settle the
   being managed by the C&CCC.            parallel with the long-established    cheques they have issued on their
• 81 million cheques were                paper-based clearing system           behalf. In addition, participants
   processed within the banks             so customers can continue to          don’t have to be banks or building
   themselves in Britain.                 use cheques seamlessly and            societies, they can be non-bank
•11 million cheques were cleared         without detriment.                    payment service providers -
  either by the Belfast Bankers’                                                paving the way for the payments
  Clearing Company or stayed              More participants                     revolution of the 21st century.
  for processing within the banks         It is now easier for challenger and
  themselves in Northern Ireland.                                               Closure of the euro clearing
                                          small banks to participate in the
                                          cheque clearing process and the       Following significant decline in
Cheque imaging                            Image Clearing System has UK-         volumes over the past few years,
Also during 2018, the rollout             wide coverage (rather than Great      the euro clearing system – used to
of cheque imaging gathered                Britain only). Easier access means    clear euro-denominated cheques
pace, with increasing numbers             that for the first time the cheque    issued by UK banks - was closed on
of cheques being cleared using            clearings have new participants.      10 September last year.
the new system and more and               At the time of its launch in
more customers benefitting from           October 2017 there were 17            The British euro cheque clearing
the faster timescale. Getting the         participants in the Image Clearing    system was established in 1999 to
introduction of the image-based           System - more cheque clearers         coincide with the launch of the
clearing right - i.e. with minimal        than at any time since the second     euro, with euro cheques used mostly
customer detriment - is the               half of the nineteenth century        by businesses. Annual clearing
industry’s key objective. This            – and then, on 31 July 2018,          volumes for euro cheques peaked
means organisations are                   the Access Bank joined as our         in 2003 at 729,000 and have
implementing in a considered              eighteenth participant.               declined every year since then.
Issue 43 |April 2019 - Cheque & Credit Clearing Company
Closure of the euro clearing continued . . .
 By 2015 volumes had dropped            systems – the C&CCC, Bacs and          systems, enabling new services to
 to less than 90,000 and, after the     Faster Payments – into Pay.UK, the     be developed by these providers
 UK’s European Union membership         new payment system operator.           for the benefit of end users,
 referendum in June 2016, the                                                  including anyone who regularly
 rate of decline accelerated even       Pay.UK has been set up as              uses cheques.
 faster. In 2017 just short of 55,000   independent of the banks that
 were cleared, a 32% decrease           have always owned the retail           It means that after nearly 200
 from the year before.                  payments systems. Instead of           years since the first permanent
                                        shareholders, it has Guarantors.       committee of clearing bankers
 Customers will still be able to use    Its Board reflects the experience       was formed in 1821 to regulate
 euro cheques as it is only the         needed for the establishment           the clearings, 2018 marked
 clearing system that has closed.       of the new payment system              the last year of the cheque
 Since 10 September 2018 euro           operator, providing a strong           clearings being managed by
 cheques have been processed            foundation for the future.             a bespoke entity.
 by means of direct exchange
 and settlement between the             One of the objectives of the           It is not the end though – the spirit
 relevant banks.                        consolidation is to make it easier     of continuous improvement and
                                        for banks, fintech firms and other     innovation in payments signals
 A new beginning                        payment service providers to           a new beginning. Cheques may
                                        enter the market and compete           be more than 350 years old but
 In July 2017, the Competition
                                        effectively. In addition, any          they continue to play a vital
 and Markets Authority gave its
                                        strategic innovations can be           role within the ever-evolving
 approval to consolidating the UK’s
                                        co-ordinated across payment            payments landscape.
 three regulated retail payment

New blogs published                        Industry teams join Pay.UK
Since April 2017, the C&CCC has
been publishing blogs on a section
of its website called ‘Reality
Cheque’. It brings together stories
about the role cheques play in
people’s lives, the latest research
on cheque usage and the benefits
of cheque imaging.
                                        1 March 2019 marked the date            family; a family that is now rich
The blogs, written by a variety         when Pay.UK became the formal           with talent and expertise from all
of individuals, businesses and          home for the skilled people within      parts of retail payment operations.
charities, help to ensure that          the Cheque and Credit Clearing          With this expert team now officially
discussions around the role             Company, as well as those within        in place, we’re even better
cheques play in the payments            Bacs and Faster Payments.               placed to maintain, develop,
landscape are complemented                                                      and guard the payment systems
by personal stories about how           This was the final stage of bringing    and standards which are the
important cheques are to different      these important payment services        lifeblood of the UK economy.
customer segments.                      together under the Pay.UK               For those we work with, rest
                                        roof, and follows on from the           assured it is very much business
Contributions to date have              announcement of the company’s           as usual across all areas of the
included submissions from the           new name in October 2018.               organisation and our stakeholders
Charity Finance Group, the TALL         Importantly, there will be no           should continue to reach out to
Group of Companies and the              discernible difference for              their contacts as normal.”
Canal and River Trust. These            participants, service users, and
and all other blogs can be read         end users other than a new email        Every day, individuals and
in full at www.chequeandcredit.         address for staff within these          businesses use the services
co.uk/information-hub/news-and-         organisations: firstname.surname@       provided by Pay.UK to receive
events/blog.                            wearepay.uk.                            or pay salaries, settle bills, and
                                                                                make online and mobile banking
We are also on the lookout for          Paul Horlock, CEO of Pay.UK, said:      payments – more than £7 trillion
new contributors to our blog            “While teams have already been          moved through Bacs Direct
section. If you would like to           working together for some time,         Credit, Direct Debit, Faster
provide something for this section,     we’re really pleased to formally        Payments, Paym, and cheques
you can get in touch with us at:        welcome everyone to the Pay.UK          in 2018.
info@chequeandcredit.co.uk.
Issue 43 |April 2019 - Cheque & Credit Clearing Company
The payments industry needs you!
Have you ever wanted to have           Search for new Guarantors              could be a bank or building
an influence on transforming the       is underway                            society, a body that represents
way that payments are delivered                                               consumer interests or the interests
                                       Pay.UK is currently inviting
in the UK? Do you want a platform                                             of SMEs, a corporate, a utility
                                       applications from organisations to
where your voice will be heard?                                               company, a public sector body,
                                       become Guarantors, with the aim
Would you be interested in an                                                 a fintech, a software provider or a
                                       of building up a balanced and
opportunity to assist Pay.UK in                                               payments processor.
                                       representative group of Guarantors.
achieving its vision of becoming
                                       We want our stakeholders to
the leading retail payments                                                   Why become a Guarantor?
                                       influence all areas that we are
authority, delivering best-in-class                                           Guarantors have the power to
                                       responsible for and, by becoming a
infrastructure and standards                                                  help shape the future of payments
                                       Guarantor, your voice will be heard
for the benefit of people                                                     for the benefit of everyone by:
                                       and your contribution will count.
everywhere?                                                                   •h olding Pay.UK accountable
                                       Why does Pay.UK have                   •p roposing new Board members
Our core purpose is to support a                                              •c onfirming or rejecting the
vibrant UK economy, enabling a         Guarantors?                              reappointment of existing Board
globally competitive payments          Pay.UK is a company limited by           members
industry through the provision         guarantee and Guarantors are           •a ttending and voting at Pay.UK’s
of robust, resilient, collaborative    the ‘owners’ of such a type of           annual general meeting; and
retail payment services, and rules     company. A company limited             •c onfirming Pay.UK’s auditors.
and standards for the benefit          by guarantee is a legal entity
of everyone. We will do this by        separate from the people involved      In addition Guarantors will have
driving greater participation and      in it. We don’t have shareholders      the opportunity to:
involvement in payments, so            and we do not distribute profit,       •a  ttend meetings with the Senior
that payment service providers         so any profit we do make will be         Independent Director, as the
compete and develop innovative         ploughed back into the business.         appointed Guarantor liaison
solutions that respond to customer                                              point for the Board of Directors
needs, driving better service and      Who can become a                       •p    articipate in Pay.UK’s ongoing
value for end users.
                                       Guarantor?                               programme of Guarantor
                                       We are looking for a group               relations, and
One of the ways that organisations                                            • receive a half yearly
can get involved to help support       of Guarantors made up of
                                       representatives from organisations       communication from the Chair
this purpose is to become one of                                                and Chief Executive Officer
our Guarantors.                        that are involved in the UK’s
                                       payments ecosystem. So you               updating on the progress of Pay.UK.

                                                                              What is the extent of a
                                                                              Guarantor’s commitment?
Imaging - when will the money be mine clarification                           If an organisation decides to apply
                                                                              to become a Guarantor there is
With full migration to cheque         the cheque is paid in – for             no financial commitment upfront
imaging getting ever closer, it       example: over the counter,              and, in the unlikely event of Pay.UK
is appropriate to reiterate the       by post, through an ATM or              being wound up, the liability of a
central message to cheque users       by mobile banking app or                Guarantor is limited to £1. We are
regarding: ‘if a cheque I pay             desktop scanner linked to           funded by the participants in our
in is processed as an                         online banking.                 retail payments systems, not by
image, when will the                                                          our Guarantors.
money be mine?’                                     If a customer pays
                                                      a cheque in at a        The time commitment is not
If a customer pays                                     Post Office, the       overwhelming and you don’t have
in a cheque on a                                       above timescale will   to be based in London – we are
weekday (before                                       increase by at least    looking for Guarantors from all
their bank or building                               one additional day.      over the UK.
society’s advertised                               This is because the
cut-off time) they will be                       Post Office is not a bank    How do I find out more?
able to withdraw the funds                   and the cheque has to be         If you would like to learn more
by 23.59 on the next weekday          sent by the Post Office to the          about how your organisation
(bank holidays excluded and           customer’s bank. Once received          could become a Guarantor of
provided the cheque doesn’t           by the customer’s bank the              Pay.UK, please contact us on
bounce). The advertised cut-off       cheque will then be processed           enquiries@wearepay.uk or simply
time will vary from bank to bank      in line with the image-based            download an application pack
and building society to building      cheque clearing timescales              from: www.wearepay.uk/who-we-
society and according to how          highlighted above.                      are/guarantors/.
Issue 43 |April 2019 - Cheque & Credit Clearing Company
Social media                             NPA Programme update
                                        In October 2018, Pay.UK published a ‘Strategic Partner Procurement
                                        Prospectus’ with the aim of appointing a strategic partner to help
                                        define, deliver and operate an evolving world-class payments
                                        infrastructure for the UK. Known as the New Payments Architecture
                                        (NPA), the new infrastructure will safely and securely process trillions
                                        of pounds worth of payments every year.

                                        The NPA will be a new conceptual model
                                        for payments in the UK and will take over
                                                                                                    Enablin
                                        the processing of Bacs, Faster Payments                    UK econg a vibrant
                                        and, potentially, cheque payments. The                     Strateg omy:
                                                                                                          ic
                                        successful partner will be responsible for                Procure Partner
                                                                                                  Prospe ment
                                        the design and build of the clearing and                         ctus
                                        settlement layer of the NPA, which includes
Our website and social media            the provision of hardware, software,
channels continue to be important       secure communications and security
platforms for our communications        standards and operating environments.
programme, enabling us to
reach out to a wide range of            In December 2018 a Pre-Qualification
stakeholders.                           Questionnaire (PQQ) was issued to
                                        potential suppliers and, in April 2019,
In 2018 our website was visited         the next stage of the process will begin with the
by more than 265,000 people,            issuance of a Request for Information (RFI) to suppliers qualifying
which was a 10 per cent increase        post-PQQ. The intention is to select a strategic partner in Q2 2020.
on 2017. The site was visited most
often from people located in the
UK, the USA and India, and the
most popular download from
                                       Sale of base stock to business customers
the site was the ‘New Cheque
                                       With the implementation of the Image Clearing System well
Clearing Process’ infographic,
                                       underway, we are aware that a large number of corporate
which explains how cheques
                                       customers are not personalising and encoding cheques in
are cleared through the Image
                                       accordance with the requirements of Standard 3. The C&CCC
Clearing System. The most
                                       requests printers to be mindful of the rules regarding the sale of base
popular video on our YouTube
                                       stock to business customers, which is detailed in section 3.4.3 of the
channel is the ‘How Cheques
                                       CPAS Rules and Operating Regulations. Cheques must be printed in
Clear’ animation, which has been
                                       accordance with these rules and regulations.
watched by more than 33,000
people since it was uploaded.
                                       If any printer is made aware of issues with poor corporate printing
                                       or would like more information on the issues we are seeing, please
Details of how to access all of our
                                       inform the C&CCC Company Office via the CPAS Helpdesk’s new
social media channels can be
                                       email address, which is: cpashelpdesk@wearepay.uk.
found at the end of this newsletter.

Payment stats
A range of statistical payment
                                                            Issue 43 | April 2019
information is available to view
on the Cheque and Credit
website. The Annual Summary
of Payment Statistics, Quarterly           There are a number of ways you can keep up to date on the progress of the
Payments Statistics Report                 new cheque imaging system. Cheque Mate is one way of catching up on
for Q4 2018 and March 2019                 the news, but the C&CCC website is also a good source of information.
Monthly Payments Statistics                • General enquiries: questions@wearepay.uk
Report have all been recently              • Media enquiries: press@wearepay.uk
published on our website at:               • Web: www.chequeandcredit.co.uk
www.chequeandcredit.co.uk/
                                           • Web: www.wearepay.uk
information-hub/facts-and-
                                           • Twitter: @chequeandcredit.co.uk
figures/payment-statistics.
                                           • LinkedIn: www.linkedin.com/company/cheque-and-
                                             credit-clearing-company
                                           • YouTube: www.youtube.com/user/chequeandcredit/videos
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