The Loop Keeping you in it - Pukekohe Business Association
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
The Loop
Keeping you in it April 2019
Contents
2 PRESIDENTS REPORT /
NEW MEMBERS / COMMITTEE
PROFILE
3 PBA OFFICE REPORT
4 PBA 2019 ANNUAL SURVEY
5 BUSINESS FEATURE
6 FIRE REPORT / POLICE REPORT
7 SCHOOL HOLIDAYS IN THE
SQUARE
8 KEY DATES / CONTACT DETAILS
We will remember them
The Pukekohe President’s Report
Business Association With the devastating incident which
overtook Christchurch last month, it brings
The new financial year brings with it
some usual changes, minimum wage
welcomes our up the thought of contingency plans we increases and payday filing. Apart from
should all have for our businesses and also those changes, it is business as usual. If
new members for the Pukekohe Business Association you think back to where your business was
Welcome to HLS Limited
(PBA) to have too in order to help our positioned 5 years ago, it is incredible to
HLS Limited is a Company dedicated to the future. businesses if any unusual activity should think of the impact the community growth
Your one stop shop for Solar Power Systems and happen in our business community. Our has had on all of our local businesses. And
Energy Efficient Healthy Home solutions, Heat Pumps thoughts and prayers are still with all of with so much more growth to come in our
and Air Conditioning.
those affected by this act of terror. community, the benefits to businesses will
You can find them at: be exponential.
A: 4d Harris Street, Pukekohe With Kendyl in the office full time from this
W: www.hls.nz month, the PBA team have a full calendar Keep an eye out for the Auckland Council
P: 027 272 1827 of events for the rest of the year and proposal to lower the speed around
beyond. Keep an eye out for the events Auckland, this could affect traffic flow to
Welcome to elocal both community and business oriented. and around your business. Some speeds
elocal is a proudly independent, NZ-owned and Remember to get your business involved around certain Auckland central shopping
operated publishing company, dedicated to high-
quality local content – celebrating the people and
with the annual business awards, this areas are looking to lower to around 30kms/
businesses that make our communities great, while is a great way to get enthusiastic about hour. On the bright side, if you
tackling the social and political issues that affect our business. have a great shop frontage,
communities. this could work in your favour!
You can find them at: "Success is not final; failure is not fatal: It
A: 64 Edinburgh St, Pukekohe is the courage to continue that counts." Heather Withers
W: www.elocal.co.nz
P: 0800 00 27 60
-- Winston S. Churchill President
Welcome to Lavish Lashes
Lavish Lashes Beauty Salon, specialises in eyelash
extensions, Eyebrow microblading, Henna Brow and
spray tanning.
Your Governing Committee
You can find them at: Philippa O'Mara, Engine Room Chartered Accountants
A: 7 Seddon Lane, Pukekohe
W: www.lavishlashesakl.com Business Location: 217 King Street, above Franklin County News and
P: 021 0249 1405 the PBA!
Tell us about your business: We are Chartered Accountants and
Welcome to Inta-Ag Limited Business Specialists. We’ve been in Pukekohe for nearly 18 years,
Inta-Ag Limited Inta-Ag Limited, previously known as
Pukekohe Growers supplies Ltd, was formed in 1988 to
formerly as Diva Business Solutions, and we have a second office in
service the Pukekohe and Waikato districts, offering Tauranga. Our team are passionate about helping businesses improve
advice and solutions on all aspects of vegetable crop their performance by helping business owners understand the
production. numbers, grow profits and provide a roadmap to get to their business
You can find them at: goals faster.
A: 45 Kitchener Rd, Pukekohe
W: www.inta-ag.co.nz We were one of the original Xero founding partners and still believe it’s given New
P: 09 237 4030 Zealand businesses the best in financial management. We are truly 100% Xero, preparing
management and annual accounts inside the same system that our clients use to run their
Welcome to Claire McArthur - Personalised businesses.
Mortgages Ltd What are your hobbies? In my spare time you’ll find me at the gym, walking with or without
Claire McArthur- Personalised Mortgages Ltd is your
local and experienced personal home loan, investment
the dog, officiating at swim meets, anything that gets me outside. I also love a good book.
and business lending specialist. What’s an interesting fact about yourself? I have the same (small) size feet as Kendyl so
You can find them at: you might find us at Footloose fighting over the last pair of 36s!
A: Professional House, 16 Seddon St, Pukekohe
W: www.personalisedmortgages.co.nz
What’s your favourite saying? Paying it forward
P: 0210 200 0177 Final Comments: My business partner, Margaret Holmes, had been a part of the PBA for
so long that I waited a year after her retirement from the committee before putting my
hand up. I wasn’t expecting to be given the
Treasurer role straight away but it means
Welcome to New Owners
I’m really involved in the organisation. We Disclaimer
have an awesome and motivated group Whilst every effort has been made to provide
Welcome to Sundany, New owner at Danny’s Kiwi and I’m excited to see how the association valuable, useful information in this publication, the
Bakery. and Pukekohe develops now that Kendyl Business Association accepts no responsibility or
Welcome to Tashin, New owner of Paasha Turkish has returned from parental leave. any form of liability from reliance upon or use of
Café and Takeaway. its contents. Any suggestions should be considered
Welcome to Minesh, New owner of Hell Pizza (Note: If you would like to become part of the carefully within your own particular circumstances,
Pukekohe committee, please phone the office to make further as they are intended as general information only.
Welcome to Sunny and Dolly, New owners of The enquiries.)
Coffee Club Pukekohe.
Proudly printed by
2
PBA Office Report Here’s what the Business Association team have been up to…
Christchurch School Holidays in the Square
Following recent events in Christchurch, we We’ve got school holiday entertainment covered! Bring the kids down
express our heartfelt sorrow for all who have to the Pukekohe Town Square from the 15th - 18th of April between
been affected. If you or anyone else needs 10am-2pm for a week of fun and FREE activities, including: Rock
support or guidance there are a number of free climbing wall, Bouncy castle, Face painting, Arts and Craft station,
phone services available for assistance: Pukekohe Police crime scene car, Scavenger Hunt where participants
Lifeline - 0800 543 354 or text HELP to 4357, will go into the draw to win 1 of 2 Easter baskets worth $100 each,
Samaritans - 0800 726 666 (available 24/7), Blueliners DJ and we might even get a visit from the Counties
Manukau Police horse patrol!
Youthline - 0800 376 633 (available 24/7) or free text 234.
WIN $500* with the Shop Local Voucher Booklet
Congratulations to Chenay and Tim
The Shop Local Voucher Booklet is
Our warmest congratulations to back for 2019 and is full of fantastic
Chenay and Tim who were married on deals from 48 local businesses!
the 9th of March. We were overjoyed
Remember, every voucher you
to be a part of their special day and
redeem puts you in the draw to WIN
wish them lots of happiness for their
$500 so it really does pay to shop
future.
local!
Business Awards
Pick up your booklet from
Keep an eye on our Facebook page our office at 217 King St, from
for the launch of the Best in Business participating businesses or
Awards 2019 on the 15th April. The access the vouchers online at
Business Association would like www.shoplocalpukekohe.co.nz
to thank our confirmed sponsors;
*T’s & C’s Apply
ANZ, Execam, Carters, Engine Room and Franklin Law. If you
are interested in becoming a sponsor of the awards please email Keep an eye on our Facebook page to win!
kendyl@pukekohe.org.nz for more information. With Easter just around the corner, we have some awesome
Based on feedback from past nominees, we have made several giveaways in the pipeline - like an Easter hamper worth around $200!
changes to the format of this year’s awards including changing the
submission process to make it easier. We have also changed one of
our special prizes that are announced on the awards night.
Nominees will have the opportunity this year, to attend a
congratulatory nominees information evening hosted by ANZ
before deciding if they wish to continue the awards process.
There is much more information to come so please keep an eye
on our member emails and Facebook page. Don’t forget, it is free
to nominate, you may nominate your own business and you can
nominate anonymously. The Business Awards are a great way to
be recognised for the hard work you put in to your business with
multiple opportunities for free publicity and networking, as well
as giving you the chance to both reflect on your business and look
forward.
We look forward to receiving the nominations.
Members Survey - Win a $100 voucher
The Pukekohe Business Association's Annual survey is still open.
This is your chance to give us feedback on the activities the PBA are
currently undertaking, and if you have any additional ideas for the
2019/2020 business plan.
You can find a copy of our survey on page 7 of this month’s Loop. All
returned surveys will go into the draw to win a $100 voucher!
Kendyl, Shawna & Chenay
PBA Office
3
WIN a Pukekohe Business Association
$10e0r! 2019 Annual Survey
vouch Our members are very important to us. We value your feedback on how we are doing and how we can deliver
more for you. All individual responses will be kept confidential to the Business Association. This survey should
take no longer than 5 minutes.
Please send completed surveys to info@pukekohe.org.nz or post to P.O Box 1240, Pukekohe.
1. How long have you been a member of the Pukekohe 8. We are proposing the following new initiatives. Please
Business Association (PBA)? rank them (1-7) in order of importance. Please note these
________________________________________________________ are not confirmed but we would like your feedback when determining.
2. Please advise your business sector. i.e; industrial. Security Patrol More sponsorship (events,
groups such as Community
________________________________________________________ Town Beautification such as Patrol)
murals
3. Would you be interested in being part of our governing More promotional materials
committee - determining the direction of the PBA? Industrial Businesses survey about Pukekohe (billboard,
________________________________________________________ of needs videos, advertising)
More events (such as
4. Have you participated in any events or initiatives More promotional materials
holiday Promotions)
organised, sponsored or supported by us over the last about the PBA (member
12 months? e.g. Business After 5, AGM, Business Awards, packs, information booklet)
Pukekohe Christmas Parade, Shop Local Voucher booklet, 9. Do you have any additional ideas for future initiatives of
Shop to Win promotion, Facebook giveaways, V8 window dressing,
Scavenger Hunt etc... the Business Association?
________________________________________________________ ________________________________________________________
________________________________________________________ ________________________________________________________
________________________________________________________
5. Please rank (1-9) which current PBA initiatives are most
valuable to your business ________________________________________________________
Security (eg CCTV Subsidy, Business Support (Subsidies, 10. Do you feel we add value to... (Select for Yes)
Advocacy) information)
Pukekohe Your business
Networking Advocacy
If we don't add value - how could we add value?
Events (eg Business Awards) Communication to ________________________________________________________
members (Mass email,
Promotions (eg Shop to Loop, Facebook) ________________________________________________________
Win, Facebook giveaways, ________________________________________________________
Scavenger hunt, Voucher Sponsorship (eg Christmas
Booklet) Parade) ________________________________________________________
Advertising (eg Radio, 11. Overall, how satisfied are you with the PBA?
Where to Eat guide)
6. How could we improve the lowest ranked initiative? Very satisfied Somewhat dissatisfied
________________________________________________________ Somewhat satisfied Very dissatisfied
________________________________________________________ Neither satisfied nor
________________________________________________________ dissatisfied
________________________________________________________ Please explain your choice
________________________________________________________ ________________________________________________________
________________________________________________________
7. Which of the following do you regularly read or engage
with? ________________________________________________________
Loop Monthly Newsletter PBA Facebook Page 12. If you would like to enter the prize draw, please leave
Mass email PBA Instagram your email:
________________________________________________________
PBA Website
4Business Feature - The Coffee Club Pukekohe
Interview with The Coffee Club
Pukekohe
1. How long has your business been in
Pukekohe?
The Coffee Club Pukekohe has been in
Pukekohe for quite some time now but
we as the new owners only took over in
November 2018.
2. What is your favourite part of your
job?
I’ve been in customer service based
jobs for over 20 years and the main
thing to me is getting to meet people
new/old and giving them the best
service we can offer.
3. What keeps you motivated?
What keeps me motivated is my
passion for customer service. I’ve
been in a customer service/retail
environment much before I came to
New Zealand. The desire to provide
customer satisfaction and helping
a business grow and being able to
Good Food, Great Service, and Excellent Coffee provide for my family.
4. What do you like most about
Sunny and Dolly, are the new owners of The Coffee Club Pukekohe and are the Directors of Pukekohe?
‘Kaamra Enterprises Ltd’ . What I like about Pukekohe is the
Bhupinder Singh ’Sunny’: Born and brought up in India, Sunny came to New Zealand more than nature and atmosphere and the love
seventeen years ago. He made the choice to grow his family in a new lifestyle with many dreams everyone shares. Everyone that I’ve
and ambitions. had the chance to meet is so humble
and accepting and that just makes you
Inderpreet Kaur ’Dolly’: After studying pharmacy and then helping Sunny run his business, Dolly feel welcome.
came to New Zealand, to fulfil her dream of becoming a teacher and giving back to children in 5. What would you most like to see
the way she felt best. change in Pukekohe?
Back in India, the couple owned and operated their own successful business for 11 years. That Better transportation options and
passion motivated them to dream of having their own business here in New Zealand. a bigger business hub to meet the
consumer needs
After a lot of exploration, at last, they were given the golden opportunity to run a franchised cafè 6. How do you think Aucklander’s
– The Coffee Club. The Coffee Club Pukekohe was established in 2014 and has over sixty stores perceive Pukekohe?
New Zealand wide. Aucklander’s perceive Pukekohe as the
Sunny and Dolly often use to come to Pukekohe to visit their son who works locally. They loved place of farmers and V8’s
the atmosphere and the vibe they used to get and when they were offered the chance to run 7. Where might we find you after work?
a local cafè they were quick to take the opportunity. Both feel extremely grateful to meet the Family means a lot to me and so I love
lovely people of Pukekohe and feel very welcomed by them. spending quality time with them and
my two cats – Bella & Poochi.
The Coffee Club offers a wide range of delicious foods that would appeal to all, Including Vegan, 8. What is something people may not
Vegetarian, Meat lovers and Kids. The menu includes all-day breakfast, Classic favourites, many know about you or your business?
burgers & sandwiches, salads, apart from that a very new drinks menu, kid’s meals, sweet The Coffee Club was established in
indulgence, and savoury. The Coffee Club Pukekohe is also a licensed premise. 1989, is one of the fastest growing
The Coffee Club Pukekohe has seating for approximately franchises internationally and in New
100 people including indoor and outdoor. We offer catering Zealand
options too. 9. Anything you would like to add?
The Coffee Club Pukekohe also
Sunny is currently spending most of his days managing the provides catering options and we can
front of house and kitchen staff and together with their also host meetings, business parties
wonderful staff, they will do their best to provide customers and other functions. Come in to say hi
with excellent food, coffees and drinks. and bring in your copy of this months
‘The Loop’ to get 10% off your order(s)
“Where will I meet you?” - The Coffee Club, Pukekohe.
5Preventing Rubbish Fires and Arson
If your business or property is targeted by arson, you might suffer Storing rubbish
significant financial loss and people's lives may be placed at risk. • Locate bins away from your building.
Many arsons are opportunistic, with people lighting rubbish, • Store flammable waste in metal rubbish containers with self-
recycling paper and other easily ignitable items that are close to closing lids.
buildings. Some simple steps can help reduce the likelihood of your • Some products and materials need to be stored outside. Limit
property or business being affected by arson. the pile size and keep them well away from buildings both
inside and outside any boundary fences.
Security and public access
• Define safe designated smoking areas for staff or tenants.
• Limit public access to your building and yards.
• Lock bin lids when you’re not using them.
• Install and maintain adequate perimeter fencing so you can • Arrange to have waste collected weekly to reduce rubbish on
lock and secure the property at night. site at weekends.
• Install and maintain security lighting and surveillance
equipment.
• Remove materials that can be used to set fires from outside
the property.
• Install or increase security lights.
• Involve the community. Ask neighbours to keep an eye on
your property and alert the Police if they see any suspicious
behaviour.
How to deal with aggressive and abusive customers
The New Zealand Police have a “Business Crime Prevention Guide” that is full of helpful tips and guidelines for all things “Crime Prevention” for
your business. Below is an extract from the Business Crime Prevention Guide. These guides are available from our office and can be downloaded
from www.police.govt.nz/safety/business-crime-prevention.pdf
How to deal with aggressive and abusive customers If your attempts to neutralise the situation fail:
Customers who become aggressive or abusive are generally not • Ask the person not to be aggressive or abusive.
angry with you personally, but are angry at the lack of perceived • If your request is ignored, politely but firmly ask the person to
customer service from your business, or that the sold product has leave the store.
not met their requirements. Customers who make a complaint • If the person refuses to leave the store, call 111 and ask for
often put forward their point of view with a prepared speech. police.
Give them the opportunity to make their statement without • If you are alone in the store, stay in public view.
interruption. This will allow them to vent their anger. Interrupting • If you cannot call police from a position of public view, move
them or trying to defend your position may provoke the person to to the shop entrance and ask someone else to call the police.
become more abusive or aggressive. The customer will be more • Do not argue with the customer and never turn your back on
approachable to engage in conversation once their initial anger them.
has passed. Try to remain calm, polite and attentive, regardless • If possible, ensure you have someone else with you, or that
of the customer's anger. Displaying appropriate behaviour to an someone can see what is happening.
aggressive person may influence them to calm down and behave • Do not try to touch the person or escort them out of the store.
normally. Deal with the customer's concerns objectively, and you
• If the customer assaults you, ask staff members and other
will find the aggression is likely to decrease. customers to take note of the person's actions and appearance.
6School Holidays
in the square
April 15th - 18th | 10am - 2pm
Pukekohe Town Square, King St
Blueliners Entertainment DJ
Arts and Craft Face pain
t
Scavenger Hunt
Bouncy castle
Plus loads more!
climbing wall
GREAT PRIZES
up for grabs! FREE ACTIVITIES!
www.pukekohe.org.nz
7Administration PUKEKOHE
Manager: (Parental Leave) Promotions Co-ordinator: Administration Co-ordinator: BUSINESS ASSOCIATION
info@pukekohe.org.nz
Kendyl Chenay Shawna
www.pukekohe.org.nz
Sullivan Graham Coleman
@pukekoheba
09 910 0137 09 910 0137 09 910 0137
Pukekohe Business Association
Business Association Community Key Dates
Event and Promotional Calendar Saturday 30th March - Pukekohe Performing Arts presents - Chicago
Saturday 13th April 2 Harrington Ave, Pukekohe
3pm - 5.30pm www.pukekoheperformingarts.org.nz
1st April- 31st May Shop Local Voucher Booklet Promotion 8pm - 10.30pm
Win $500 for Shopping Local
www.shoplocalpukekohe.org.nz Wednesday, 3rd April National Advanced Driver's School
Tuesday, 6th April Pukekohe Park
8.30 am - 4 pm www.pukekohepark.co.nz
Monday, 15th - School Holidays in the Square
Pukekohe Town Square Sunday 7th April Family Fun Day at the Races
Thursday 18th April Pukekohe Park
www.pukekohe.org.nz 11am - 6pm
www.pukekohepark.co.nz
Friday, 12th April Farmstrong Comedy Night Show
Monday, 15th April Launch of Best in Business Awards 7.00 pm-9.00 pm Pukekohe Town Hall, Massey Avenue, Pukekohe
(See Franklin County News, Website, Member emails www.eventbrite.com
for more details) Sunday 14th April Pukekohe Park Wedding Expo
10am - 3pm Pukekohe Park
www.pukekoheparkco.nz
Tuesday, 16th April PBA Committee Meeting
Thursday, 4th,11th, Thursday Quiz Night at The Longkeeper
18th,25th April 249 King Street, Pukekohe East
www.facebook.com/thelongkeeper
Friday, 19th April Good Friday 7.00 pm- 9.00 pm
Friday 19th - Monday Easter Weekend
22nd April
Monday, 22nd April Easter Monday Public Holiday
Wednesday 25th April ANZAC Day
Wednesday, 25th ANZAC Day Public Holiday
April Wednesday, 25th April ANZAC Day Dawn Parade
5.50 am-6.00 am Fall in at Cnr Roulston St and MasseyAve
Sunday, 12th May Mothers Day Wednesday, 25th April ANZAC Day Civil Service
11.00am Pukekohe War Memorial Town Hall
Monday, 13th May Nominations Close for Best in Business Awards For more details on any of these events visit www.pukekohe.org.nz/events
Thursday, 16th May Best in Business nominations info evening
(Hosted by ANZ Bank)
Thursday, 30th May Public voting opens for BIB People’s choice award
Monday, 3rd June Queen’s Birthday
Friday, 1st July Public voting closes for BIB People’s choice award
Saturday, 27th July Best In Business Awards evening
If you would like us to promote your own business networking opportunity on this
calendar, please contact us at the office. We aim to connect more of our members with
opportunities to upskill, learn new ways of thinking and find new ways of doing business.
Committee
President: Vice President: Treasurer: Local Board Representative:
Heather Withers Damian Walworth Philippa O'Mara Alan Cole
09 238 8354 09 887 2057 09 238 5939 Franklin Local
Classic Auto Body Panel & Paint DW Homes Engine Room Chartered Accountants Board
Committee Members:
Jacqui Church Marie Peters Donna Vincent Rupert Ross Interested in joining our Committee?
We currently have vacancies on our committee.
021 869 976 09 973 0979 09 238 0750 09 238 1951 Call us today to find out how you can be involved
GreatGoods Ltd Quinovic Pukekohe Workz4U Ltd Vibra Train in making a difference to the business community.
8You can also read
