LEADING WITH EMOTIONAL INTELLIGENCE + RESILIENCE TRAINING 2021
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LEADING WITH
EMOTIONAL
INTELLIGENCE
+ RESILIENCE
TRAINING 2021
Use Emotional Intelligence to further your career
Brisbane: 16th June
Sydney: 18th June
Canberra: 21st June
Melbourne: 22nd June
Adelaide: 23rd June
Perth: 25th June
Online: 28th June
About this Online Masterclass
A solid understanding of Emotional Intelligence is a core competency for today’s corporate leaders. Those with
a high ‘EQ’ are able to discern what drives the behaviour of others, being better equipped to lead and drive
improved performance in their teams, divisions and companies.
Foundations Of Emotional Intelligence will give you the tools to understand why emotions are integral to how you
interact within the workplace. You will correctly perceive think about, understand and manage emotions in both
yourself and others. Emotionally intelligent leaders perform, inspire and communicate more effectively than those
who are not.Facilitated by our incredible facilitator
PETER SMITH, Behavioural Change Expert, CorporateTrainer.com
Peter Smith is a behaviour change expert. Individuals and organisations rely on him to help them get better
results in their business.
Peter is a master facilitator and coach who works at the intersection of neuroscience, emotional intelligence
and learning design; the place where behaviour changes. He believes in doing the work that matters. This means
being real, authentic and responsible for the world around you. He believes business and how people organise
themselves around their work, is changing in terms of engagement and accountability.
As business models change no longer is it enough to look after the shareholder and the stakeholder.
Organisations must take care of the community and the social and environmental impact of their actions.
Purpose before profit is often the most effective way of actually making a profit.
If you want problems solved, you want better decisions made – faster, and you want people to collaborate, to be
smart, and creative - That’s what Peter can help you do. When that happens, you and your team get the results
you’re after, and find a way to stay sane in the process.
Key Benefits Of Attending
Understand emotions to improve performance Become aware of the importance of non-
in yourself and others verbal communication
Build solid relationships through emotional
Maintain an effective impact on others
tools and influence effectively
Recognising emotional triggers in yourself and Improve observation skills to increase the skills
others of emotional intelligence
Understanding the physiological responses to Manage your emotions, even in stressful
stress situations with difficult people
Developing strategies to communicate more
effectively
Who Should Attend
This one day workshop is useful for all those who lead or work with other people regardless of the size of the organisation. This
includes:
• CEOs, middle management, line managers and supervisors
• HR and personnel managers
• All levels of general, operations, administration and sales management Anyone
• Project managers and team leaders
• Sales and Customer Services Personnel
• Those new to management positions
• All those in a professional setting who aim to improve their assertive communication skills
info@theleadershipintstitute.com.au | (02) 8294 2044 www.theleadershipinstitute.com.auPhysical Course Logistics:
BRISBANE: 16TH JUNE SYDNEY: 18TH JUNE CANBERRA: 21ST JUNE
Cliftons Brisbane Cliftons Sydney Cliftons Canberra
3/288 Edward St, Brisbane City 60 Margaret Street, Sydney 2/10 Moore St, Canberra
QLD 4000 NSW, ACT 2601
MELBOURNE: 22ND JUNE ADELAIDE: 23RD JUNE PERTH: 25TH JUNE
Cliftons Melbourne Cliftons Adelaide, Cliftons Perth, Parmelia House,
1/440 Collins St, Melbourne 1/80 King William St, 191 St Georges Terrace,
VIC 3000 Adelaide SA 5000 Perth WA 6000
Running events in ‘Covid Normal’
We’re all super excited to be delivering physical events again – kicking off with our training host of masterclasses
and training courses.
Safety is of course a priority as we come into Covid Normal. So that you can feel safe and confident in attending
our physical courses, we will be implementing the below precautions at all of our events.
Contact tracing. We will be integrating our
Clear signage at venue registration process with contract tracing system
each state and territory has implemented.
Social distancing as per government
recommendations and incorporated into seating COVID-19 Safe catering
plans
Temperature checks at venue. Hygiene facilities provided throughout
In accordance with government advice and the event
guidelines, we will be conducting temperature
checks at entry.
Online Course Logistics:
28TH JUNE 2021
Join us while we deliver 21st century solutions for 21st century events!
What you’ll need for the best experience
Computer and stable Quiet Room or office Webcam enabled Headphones with Compatibility with
internet connection recommended computer (we want microphone to the Zoom or Webex
you to turn your network and ask conferencing
camera on!) questions verbally platforms
info@theleadershipintstitute.com.au | (02) 8294 2044 www.theleadershipinstitute.com.auMASTERCLASS AGENDA
8:30AM: REGISTRATION | 9:00AM: START
> SESSION 1:
An Introduction to Emotional Intelligence
• Recognise the importance of emotional intelligence in the workplace
• Review the Mayer, Salovey and Caruso Four branch model of emotional intelligence
> SESSION 2:
Perceiving emotions in both the self and others
• Accurately perceive one’s own and others emotions to make the right responses at the right time
• Correctly perceive non-verbal as well as verbal cues
• Nonverbal emotional responses include:
- Changes in breathing pattern
- Facial expressions
- Posture
- Vocalisations
- Head and eye movement Muscle contractions
> SESSION 3:
Using emotion to facilitate thought
• Understanding how emotions can change the way people think
• How to use positive thoughts to assist:
- Effective problem-solving Reasoning
- Decision making
- Creative endeavors
- Thoughts can be disrupted by stressful events
• Implementing skills that are required to re-prioritise what is important in your work and personal life
> SESSION 4:
Understand emotion in yourself and others
• Understanding primary emotions and the essentials to emotional intelligence
- Learning the prerequisites to self-control and anger management
- Preventing frustrations and rage intensification
• Understanding the emotions of others is vital for empathetic interaction
> SESSION 5:
Managing emotions in yourself and others
• Understanding the significant relationship that exists between the ability to manage emotions and the quality of
workplace interactions
• Preventing the ignorance of feelings approach to management of emotions
- Preventing the problems associated with not being able to problem solve due to a lack of emotional awareness
• The amygdala – making it work for you, not against you
- Assigning emotional significance to that which is being experienced
- Understanding that the amygdala can be described as the brain’s memory bank or storeroom, collating sights and
sounds, hopes and fears, pain and joy, frustrations and triumphs and assessing them as a threat or opportunity.
- Making this work in the present moment and then beyond past experiences of return
- Head and eye movement Muscle contractions
5:30PM: CLOSE OF TRAINING COURSE
For the in person training courses, lunch, morning and afternoon tea will be provided for all attendees. Morning tea will be at 10:30am,
lunch will be at 12:30pm afternoon tea will be at 3:30pm. Please let The Leadership Institute know if you have any dietary requirements a
minimum of 5 working days before the event.
info@theleadershipintstitute.com.au | (02) 8294 2044 www.theleadershipinstitute.com.auPricing
PLEASE NOTE: PRICES EXCLUDE GST
FIRST IN EARLY BIRD STANDARD
Register and pay before Register and pay before Register and pay after
26th March 2021 23rd April 2021 23rd April 2021
BRISBANE: 10TH MAY $999 $1,099 $1,199
SYDNEY: 12TH MAY $999 $1,099 $1,199
CANBERRA: 14TH MAY $999 $1,099 $1,199
ADELAIDE: 18TH MAY $999 $1,099 $1,199
MELBOURNE: 17TH MAY $999 $1,099 $1,199
PERTH: 25TH MAY $999 $1,099 $1,199
ONLINE: 27TH MAY $799 $799 $799
CLICK HERE TO BOOK NOW
Group Discounts
Looking to send more than 1 team member? Interested in bringing a colleague along? Learning is always better when done in
teams (and your company gains more value too!) Take advantage of our group discounts:
• Register 3 attendees and get a 5% discount
• Register 4-5 attendees and get a 10% discount
• Register 6 or more and get a 15% discount
Terms and Conditions
CHANGES TO EVENTS (COVID – 19 & BEYOND) It is not possible for multiple people to attend within any day of the event on a single
Many events this year have inevitably been postponed or cancelled due to State and registration. Split tickets, i.e. a different person attending each day of the event, can be
Federal Government mandated shutdowns. We are doing our best to ensure that these arranged. Please call or email us to arrange the details.
events will go ahead on postponed dates and via livestreaming mechanisms. In the event
that your registration or participation in an event has been postponed, The Leadership If an event is cancelled or rescheduled, TLI will ensure all stakeholders are contacted. If an
Institute offers flexible tickets and credit notes to all clients that have been impacted. event is cancelled or you are unable to attend the rescheduled event, you will be issued
Given the financial and economic impact of COVID – 19, TLI is unable to offer a financial with a credit note valid for use towards any future TLI event held in the twelve months
refund for events that have been affected by COVID – 19. following date of issuance.
A tremendous amount of effort is spent to ensure all of TLI events proceed as originally CREDIT NOTES
marketed. It is with regret that circumstances beyond TLI control can prevent this from In the event of issuance of credit notes, holders are entitled to use this credit towards ANY
happening. As such, TLI reserves the right to change the speaker and/or agenda details TLI event which can accommodate additional delegates. Credit notes must be used within
at any time throughout the marketing lifecycle of an event. TLI will diligently minimise 12 months from the date of issue to avoid expiry.
the risks of changes to any event and will always ensure events deliver the content that
is advertised. TLI will notify all participants of any changes in a timely manner leading up CUSTOMER PRIVACY
to an event. TLI takes diligent action to ensure all client details are protected. Furthermore, we respect
our customer’s right to ‘opt out’ of our various promotional activities for relevant, upcoming
CANCELLATION POLICY events. If you do not want to receive further information about our upcoming conferences,
If you are unable to attend an event, TLI accepts substituted attendees in your place at no training courses and learning experiences, please email us at info@theleadershipinstitute.
additional cost. Please advise us of any substitutions as soon as possible. Alternatively, com.au
you may transfer your registration to another event run by TLI.
ONCE YOU ARE REGISTERED, WHAT IS THE NEXT STEP?
Cancelled registrations must be emailed to info@theleadershipinstitute.com.au as soon When you have registered for an event, and that registration has been received by TLI, you
as possible. A credit note will be issued valid for use towards any future event within will be sent a confirmation email. This will include your invoice and any relevant information
the following 12 months following date of issuance. Cancellation notifications received regarding the event you are registered for. TLI will regularly keep you updated regarding
less than 14 days from the event running will receive a credit note to the value of the the events for which you have registered. If you require any further information visit our
registration fee less a service fee of $300. website at: info@theleadershipinstitute.com.au or call us on (02) 8294 2044.
The Leadership Institute does not provide refunds for cancellation.
info@theleadershipintstitute.com.au | (02) 8294 2044 www.theleadershipinstitute.com.auYou can also read
