LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK - TLILIC0004 BROCHURE NSW 2021

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TLILIC0004

LICENCE TO OPERATE
AN ORDER PICKING
FORKLIFT TRUCK
BROCHURE NSW 2021

RELEASED SEPTEMBER 2021   VERSION 2021NSW01
REVIEW - 6 MONTHS         DOCUMENT UNCONTROLLED WHEN PRINTED
TLILIC0004 LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK                                            NSW BROCHURE

About this Course                                               Work Health and Safety Regulation 2011. This unit is
                                                                based on the licensing requirements of Part 4.5 of the
This unit specifies the skills and knowledge required           Model Work Health and Safety (WHS) Regulations
to operate an order picking forklift truck safely in            and meets Commonwealth, State and Territory
accordance with all relevant legislative requirements.          HRWL requirements.
Competence in this unit alone does not in itself result
in a HRWL licence to operate this plant. For a HRWL             COURSES ON OFFER
to be issued both the training course and the required          Courses available include the Standard, Advanced
assessment must be completed to the required level              and Express Advanced Courses. ALL courses have
(assessment is always included in the price at L4W).            the same outcome. That is, you will receive the same
                                                                licence. Please note that we do not always offer all
Order picking forklift truck means an order picking             options and you should check the website for current
forklift truck where the operator controls are                  offerings.
incorporated with the lifting media and elevate with
the lifting media.                                              The Standard Course is designed for new entrants,
A person performing this work is required to hold an            it is also recommended for all levels of experience
order picking forklift truck High Risk Work Licence             (will help to refresh your skills and knowledge). You
(HRWL).                                                         will only be admitted into the Standard Course if you
                                                                meet the following pre-requisites:
This unit requires a person operating an order picking          • You can read and understand English
forklift truck to:
• plan for the work/task                                        You will receive your materials online on booking
• prepare for the work/task                                     for this course so that you may start reading and
• perform work/task                                             familiarizing yourself with the knowledge required
• pack up                                                       prior to arriving for your course.

Successful completion of this course, offered by Just           The Standard course commences when you book and
Careers Training (RTO 91413) trading as Licences                the time taken to achieve your licence will depend
4 Work, results in a Nationally Recognised High                 on your progress through the course. Typically this
Risk Work Licence (HRWL). This course is designed               course will take up to 40 hours and this includes; 3-4
to develop and confirm the skills and knowledge                 hours of pre-attendance study, two 8-hour days for
required to safely and effectively operate an order             training (some assessment also takes place), some
picking forklift truck - LO. On successful completion           study while you wait for your Final Assessment and
of this course you will be issued with a Statement of           then up to 8 hours for the Final Assessment.
Attainment for the following Unit of Competency;
                                                                The Advanced Course is a condensed course and
TLILIC0004 Licence to operate an order picking                  as such you will only be admitted into the advanced
forklift truck                                                  course if you meet the following pre-requisites:
                                                                • You hold a current LF forklift licence OR
You will also be issued with a Notice of Satisfactory           • You have more than the equivalent of 1 year
Assessment (NSA) , this is an interim licence issued                forklift driving experience in the last 3 years; AND
by the SafeWork NSW Assessor when you pass your                 • You have excellent English reading, writing and
test. This training and assessment is conducted in                  comprehension; AND
line with requirements set out in the Conditions for            • You agree to have the workbook in your pre-
conducting HRW licence assessments in NSW under                     course pack completed before attending for your
the Work Health and Safety Regulation 2011 and the                  scheduled session

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REVIEW - 6 MONTHS                       DOCUMENT UNCONTROLLED WHEN PRINTED                                          OF 6
TLILIC0004 LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK                                            NSW BROCHURE

The Advanced Course commences when you book                         course then you must also complete the Student
and the time taken to achieve your licence will depend              Workbook in your pre-course pack. If you are
on your progress through the course. Typically                      undertaking the Express Advanced course then
this course will take up to 30 - 40 hours and this                  as well as the Student Workbook there is an
includes; 3-4 hours of pre-attendance online study                  additional online quiz which you must complete
and completion of a workbook, one 8- hour day for                   correctly
training (some assessment also takes place), some               •   Attend for your training days/ nights (as per your
study while you wait for your Final Assessment and                  booking). Standard course requires two days
then up to 8 hours for the Final Assessment.                        (or three nights) of attendance to our custom
                                                                    designed training facility. Advanced course
The Express Advanced Course is a condensed                          participants will only need to attend for 1 day
course and as such you will only be admitted into the               (or two nights) of training. Express Advanced
Express Advanced course if you meet the following                   Courses only include 1 night of training
pre-requisites:                                                 •   Once you have met the requirements of the
• You have previously held a licence for both the LF                course (including practice tests) then you will
    and LO forklift truck (in the last 5 years) OR                  be booked in to undertake your SafeWork NSW
• You have 2 years forklift driving experience in the               Assessment on our site. This test takes up to a
    last 3 years; AND                                               full day depending on numbers. Waiting times for
• You have excellent English reading, writing and                   assessment could be up to 10-14 days. This will
    comprehension; AND                                              also allow you to study for your assessment. If you
• You agree to have the workbooks and the online                    need to operate a forklift immediately then we
    quizes completed before attending for your                      can arrange this if you have a suitable workplace.
    scheduled sessions.                                         •   Once you have passed your SafeWork NSW
You will also have to complete a Language Literacy                  test then you will be issued with a Notice of
and Numeracy Assessment on arrival to the training                  Satisfactory Assessment. This document allows
centre.                                                             you to now drive a forklift!
                                                                •   You will need to attend to an Australian Post
The Express Advanced Course commences when                          Office within 60 days to apply for your photo
you book and the time taken to achieve your licence                 licence (fees apply at the post office)
will depend on your progress through the course.                •   You will receive your photo licence in the mail
Typically this course will take up to 20 hours and                  directly from SafeWork NSW
this includes; 3-8 hours of pre-attendance study
and completion of a workbook and quiz, one 3-hour               Please note: Most people will not have any additional
training session(some assessment also takes place),             fees payable if they choose the correct
some study while you wait for your Final Assessment             course. As with all courses, there are terms and
and then up to 8 hours for the Final Assessment.                conditions covering additional training, reassessment,
                                                                and cancellations / rescheduling. Please refer to these
WHAT IS INVOLVED IN GETTING                                     on our website.

A LICENCE?
                                                                If you book into the Advanced/Express Course
•   Book your course online or by calling us on
                                                                (because you meet the pre-requisites) and
    8292 0111
                                                                you do not meet the pre-requisites and / or do not
•   You will receive access to your course by email.
                                                                complete the pre course work
    Contact us if you require print options
                                                                satisfactorily, then you will have to change options
•   Study the pre-course materials to prepare for
                                                                (fees will apply).
    your course. If you are doing the advanced

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REVIEW - 6 MONTHS                       DOCUMENT UNCONTROLLED WHEN PRINTED                                          OF 6
TLILIC0004 LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK                                           NSW BROCHURE

What is covered in                                              •   Traffic management plan procedures and
                                                                    requirements

the course?                                                     •   Typical routine problems encountered operating
                                                                    an order picking forklift truck and equipment, and
KNOWLEDGE                                                           adjustments required for correction
• Australian and industry standards, codes of                   •   Workplace procedures including work plan
  practice and guidelines to safely                                 which may be verbal, documented/written, or
• Operate an order picking forklift truck                           electronically generated
• Appropriate worksite communication protocols                  •   Work area operating surface suitability
• Hazards including all operating surface hazards,              •   Work Health and Safety (WHS) legislative
  traffic including pedestrians, vehicles, other                    obligations and responsibilities
  mobile plant and fixed structures, overhead                   •   Working at height procedures and relevant PPE
  hazards obstacles or obstructions, insufficient
  lighting, and other hazards                                   PERFORMANCE REQUIREMENTS
• Other specific hazards including falling from                 • Applying safe operating procedures for an order
  platform and dangerous goods                                     picking forklift truck
• Impact of the following on the operation of the               • Carrying out pre-start checks, including visual
  order picking forklift truck; loss of control of                 inspection which must
  brakes and/or steering, failure of equipment                  • Conducting and applying risk and hazard
  including hydraulic system                                       assessment strategies
• Order picking forklift truck instability,                     • Confirming and following traffic management plan
  deterioration of operating surface condition,                    procedures relevant to their role in the work area
  overloading, picking and placing of irregular loads           • Conducting operational checks
• Lock out and tag out procedures                               • Clarifying workplan and checking understanding
• Methodology and appropriate mathematical                      • Complying with Commonwealth, State and
  procedures to estimate loads or determination                    Territory Work Health and Safety (WHS)
  from labels, markings or load paperwork                          legislation and regulations
• Manufacturer specifications, instructions and                 • Conducting and monitoring safe order picking
  operator’s manual                                                forklift truck operations
• Order picking forklift truck characteristics and              • Confirming traffic management plan is
  capabilities, manufacturer specifications and                    implemented
  instructions for any attachments                              • Connecting battery to charger and disconnecting
• Problems, and appropriate response procedures                    battery from charger and reconnecting to order
  to unplanned and/or unsafe environmental                         picking forklift truck
  conditions                                                    • Demonstrating understanding of traffic
• Procedures for connecting battery to charger                     management plan
  and disconnecting battery from charger and                    • Ensuring risk control measures within the work
  reconnecting to order picking forklift truck                     area are effective as per workplace procedures
• Procedures for recording, reporting and                       • Inspecting and using relevant safety equipment,
  maintaining workplace records and information                    including safety harness/es
• risk assessment process including hierarchy of                • Energy absorber/s, lanyard/s, anchor point/s
  control                                                       • Identifying, segregating and tagging out defective
• Relevant documentation requirements                              equipment and reporting to authorised person/s
• Risk control measures including barricades and                • Interpreting and confirming relevant
  traffic control                                                  documentation, workplace instructions, safety

RELEASED SEPTEMBER 2021                          VERSION 2021NSW01                                              PAGE 4
REVIEW - 6 MONTHS                       DOCUMENT UNCONTROLLED WHEN PRINTED                                        OF 6
TLILIC0004 LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK                                            NSW BROCHURE

    information, emergency procedures for the work              If you require to operate a forklift truck AFTER
    task and relevant area                                      COMMENCING the course, we will issue
•   Maintaining communication with other workplace              you with an acceptable logbook and training plan.
    personnel through using appropriate worksite
    procedures
                                                                RE ASSESSMENT, COMPLAINTS
•   Positioning the order picking forklift truck for safe
    operation for application of the task, manoeuvring          AND APPEALS
    in the workplace, stability of the order picking            Our trainers have the experiences, abilities and
    forklift truck and the load                                 training to effectively assist you in your course by
•   Recording and maintaining accurate information              providing well designed training and assessment.
    relating to order picking forklift truck operations         During your training you will receive feedback
•   Reporting to relevant person/s on site risk control         about your performance including suggestions where
    measures that are not in place or deficient                 required. You will also be informed if you are doing
•   Safety devices are checked                                  exceptionally well!
•   Securely parking order picking forklift truck and
                                                                During training if you or your trainer feels that you
    isolating in appropriate position to minimise
                                                                require additional support, then there are options to
    possible access by unauthorised person/s
                                                                assist you, i.e. extended duration of your course.
•   Setting up and validating an exclusion zone
•   Shutting down an order picking forklift truck in            After assessment , should your trainer feel that
    accordance with manufacturer specifications and             after training you still require further training (due
    workplace procedures ensuring access ways are               to results of the assessments in your course) or you
    clear                                                       need to be reassessed (there is one assessment
•   Start-up is in accordance with manufacturer                 completed during training and before your SafeWork
    requirements                                                NSW test) you will be informed of your options.
•   Steering, transmission and brake functions
    comply with operating requirements and there                If you fail your licence assessment, reassessment
    are no unusual noises                                       fees and minimum waiting times also apply to
•   Verifying problems and equipment faults, and                reassessment. There are also time limits on
    implementing appropriate response procedures                completing your course. We have an effective appeals
    to unplanned and/or unsafe situations                       procedure, which you can find on our website, if you
•   Working safely at heights using relevant Personal           dispute the assessor’s findings.
    Protective Equipment (PPE) safely and efficiently
                                                                If you have a complaint about the course, our trainer/
                                                                assessors or anything else, then we have an effective
IMPORTANT INFORMATION ABOUT LOGBOOKS
                                                                complaints procedure, which can also be viewed on
If you are already operating a forklift using a logbook,
                                                                our website.
then you may continue practicing the required
skills only once you have enrolled into this course
– however the hours logged prior to enrolling in
our course may not be considered, and the logbook
may not have enough recorded information and
detail; please check with one of our trainers. It is
important to note that operation of a forklift without
commencing a formal course with a RTO is against the
law.

RELEASED SEPTEMBER 2021                          VERSION 2021NSW01                                               PAGE 5
REVIEW - 6 MONTHS                       DOCUMENT UNCONTROLLED WHEN PRINTED                                         OF 6
TLILIC0004 LICENCE TO OPERATE AN ORDER PICKING FORKLIFT TRUCK                                             NSW BROCHURE

Other important information
WHAT DO I NEED TO BRING?                                        ASSESSMENT ONLY
•   Your pre course resources                                   If you have completed and attained a statement
•   If you are accepted as an Advanced Course                   of Attainment from an RTO and are eligible to be
    student then your completed Student Workbook.               assessed or reassessed, then a fee will apply. Please
•   If you are accepted as an Express Advanced                  contact us for requirements
    Course student then your completed Student
    Workbook and online quiz                                    ADDITIONAL TRAINING AND
•   Wear long pants and a long sleeve shirt and                 REFRESHER
    closed shoes (preferable hard caps)                         Practical Training Only - Additional training is
•   Closed Shoes (no thongs) – preferable hard caps.            available at a rate of $50 per half hour. For
    You will not be admitted with open shoes.                   refresher training, contact us.

ENROLMENT                                                       Theory Training – Additional Training will depend on
Enrolling into this course requires that you                    your needs and may attract fees of up to
complete our enrolment form and provide sufficient              $100 for a full day (also includes come practical
identification (see the end of this brochure). Once you         training)
have enrolled, then you will receive access to your
resources.                                                      FURTHER INFORMATION
                                                                For further information about this course, please
FEES, CHARGES, TERMS AND                                        contact Licences 4 Work on (02) 8292 0111 or visit
CONDITIONS                                                      our websites:
Please refer to our website for fees, charges, terms            www.licences4work.com.au
and conditions. An additional $65 (subject to change)           www.licences4worknewcastle.com.au
is payable at the post office for processing your               www.licences4workbrisbane.com.au
licence.                                                        www.licences4workperth.com.au

    Who can do
    this course?
    To participate in this course;
    • You must be at least 17 years of age to
        commence the course;
    • SafeWork NSW assessment (test)
        requires that you are 18 years of age;
    • SafeWork NSW assessment (test)
        requires that you have met all training
        and assessment requirements
    • Have 100 Points of ID – Refer to the
        Required ID fact sheet.

RELEASED SEPTEMBER 2021                          VERSION 2021NSW01                                                 PAGE 6
REVIEW - 6 MONTHS                       DOCUMENT UNCONTROLLED WHEN PRINTED                                           OF 6
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