Lotus Connections and Lotus Quickr - Social Computing and Collaboration in action! David Clarke
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®
Lotus Connections and
Lotus Quickr
Social Computing and
Collaboration in action!
David Clarke
Social Computing and Collaboration Specialist
IBM Lotus Software Group
cdavid@ca.ibm.com
© 2007 IBM CorporationWelcome!! What is driving the Lotus software strategy? Overview of Lotus Connections (Social Computing) Overview of Lotus Quickr (Collaboration) Extending Social Computing and Collaboration Services to your existing applications A look into the VERY near future…
The Changing Nature Of Work How can our company foster innovation, so that good ideas don't get buried? How do we help our employees maximize their effectiveness, so we can get the most out of our "human capital"? How do we prepare and embrace the social trends of today's business environment? How can we capture, share, and reuse best practices for our business processes? How can we collaborate with larger communities both internally and externally?
Several Factors Are Influencing Our Strategy Technology savvy generation is entering the workforce The Consumer world and Enterprise world are merging Content includes much richer forms of media Knowledge workers can now assemble “do it yourself” applications. Communities are forming both inside and outside the firewall.
How to find the right people and information
Work environments are more complex
Work environments are more disconnected
More interactions with unknown people
5What does it take to make high-performing teams?
Social networks.
Requires more than just a “way to collaborate”
Critical Success Factors Seekers Contributors
I need someone I am someone
Social Networking
Awareness How do I know who is out there? How can I become more
known?
Competence (Trust) Is this person competent? How can I advertise my
expertise?
Benevolence (Trust) Will this person help me? How can I develop my
reputation as a trusted
partner?
Motivation Am I motivated to work with this Why will I cooperate with this
person? person?
Culture
Access How do I approach this person? Do I want to be approached?
Skills Does the team have the skills necessary to collaborate effectively?
(e.g. technical, communication, people, business, etc)
Collaborative
Tools
Mechanism Do we have a method to collaborate?Don’t make the mistake
of using teamsite tools to
serve
social networking and
community-building
needsEnterprise 2.0: Web2.0 on premise
Service, ON PREMISE COMMUNITY Users add value
not software services mechanisms • Recommendations
• User-driven • Social networking
adoption features
• Value on demand
• Controlled
Web 2.0 • Tagging
• User comments
deployment on ON PREMISE • Community rights
private management
infrastructure
SIMPLE Easy to use,
user interface easy to remix
and data • Responsive UIs (AJAX)
services • Feeds (Atom, RSS)
• Simple extensions
• Mashups (REST APIs)Integration patterns characteristics
Simple
− Easy to learn – HTTP based API with XML, JavaScript™ and HTML
formatted output
− Embraces “Amateur” as well as professional developers
Open
− Access for all users, regardless of client or platform
− Based on Open standards: XML, HTTP, JavaScript, Atom
Extensible
− Leverages open standards extensibility (XML, HTTP, Atom, etc…)
− Can be further extended by IBM®, ISVs, etc…IBM Lotus Social Computing and Collaboration strategy
RSS / MS Windows eForms Rich client Browser Portal Mobile
Atom MS Office
Interaction and client services (online or offline)
Domino Sametime Quickr Connections Portal
Mail, calendaring and Unified communications Collaborative document Social Software for Composite application
collaborative applications and collaboration services management and team Business and integration services
services
Composite application framework
Business process InformationThe Lotus software mission
Empowering
people to be
more effective,
responsive and
innovative in the
context of the
work they do®
Lotus Connections and
Lotus Quickr
A Natural Fit
© 2007 IBM CorporationLotus Connections provides 5 key services
Profiles
Quickly find the people you need by searching across your organization using
keywords that help identify expertise, current projects and responsibilities
Communities
Create, find, join, and work with communities of people who share a common
interest, responsibility, or area of expertise
Blogs
Use a weblog to present your idea and get feedback from others; learn from the
expertise and experience of others who blog
Dogear
Save, organize and share bookmarks; discover bookmarks that have been qualified by
others with similar interests & expertise
Activities
Organize your work, plan next steps, and easily tap your expanding professional
network to help execute your everyday deliverables, faster
13Using Lotus Connections from your daily tools
IBM Lotus Notes IBM Lotus Sametime IBM Lotus Quickr
Powerful activity Activities and Profiles Add page to Activities
sidebar plug-in
Lotus Connections Services
IBM WebSphere® Portal Microsoft Office & Extensibility
Portlet integrates any / Windows Explorer
Browser
all services into portal Upload files to
Bookmarklets
pages / sites Activities, search
Feed readers
profiles, create a blog,
Business card
and make Activity to
Microsoft Outlook Mashups
dos
Coming soon Mobile
REST APIsLotus Quickr provides a universe of
capabilities…
Self-service, customizable team
Library management, check sites with an extensible
in & out, version control, infrastructure (membership
views, security, custom mgmt, search capabilities), that
meta-data for a variety of support a full team lifecycle
business content types
Shared Team
Content Workspaces
Templates for immediate
out-of-the-box value and
Quickr
Content Stores support of common
Wikis
A collection of reusable Business business processes,
Team
collaborative components Blogs templates including Innovation
(libraries, calendars, Place, project & meeting
tasks, blogs, lists, Web management
content authoring...) to
build powerful applications Anywhere,
Workflow
Anytime
Offline services, extranet
Basic workflow for access, versatile portlets, to
notification and approval expand and facilitate
collaboration
Lotus Domino IBM JCR IBM FileNet * IBM CM * Other
* Support planned for a future release of Lotus Quickr; may require separate purchaseConnectors make it natural and easy to participate
Work naturally: New in Lotus Quickr 8.1
Use drag and drop
Lotus Notes 8.0.1
Complex actions
are natively
connector (side-
integrated using shelf)
consistent menus Microsoft Outlook
connector
Saving e-mail body
Work with what to Quickr place
you have: Lotus Symphony*
Lotus Notes 6.5,
7.x
Microsoft Office * Lotus Symphony
XP, 2003, and connectors will be
2007 available from the
Lotus Symphony
Microsoft web site after Lotus
Quickr 8.1 eGA
Windows 2000 &
XP, Microsoft
Vista
Person-to-Person Social File Sharing
Better alternative to sharing Looking ahead
files via mail
Easily share your content
with a specific set of people
Targeted users (“sharees”)
always get the latest, up-to-
date version (unlike in e-mail
threads with attachments)
Flexible browsing
What you shared with others when
What others shared with you when
Whom others shared your files with
More…Lotus Connections and Lotus Quickr
Profiles Communities
Connect team members to
their profiles for expert
location
Bookmarks
Connect places and
communities to support rich
collaboration
Shared Team
Tag content, events,
Content Workspaces
wiki pages, tasks, etc...
Activities
for more accurate
Quickr
searching and retrieval content stores
Wikis
Team Business
Blogs Blogs templates
Add place content to
Anywhere
Workflow an activity
Anytime Grow an activity to a
Complement Lotus place
Quickr contextual team Spawn-off activities
blogs with individual blogs from a placeIntegration Scenario
Communities
Discover a community by:
− Browsing Dogear’ed bookmarks from someone’s Profile
− Joining a Community found with a tag search
− Reading individual Blogs found through the Notes® 8
Feed Reader
Form a team of experts from that community to
get a job done
Activities − Create a Lotus Quickr teamspace to organize the project
Use an Activitiy for each task assigned to team
members
− Sub-teams work with each other using a simple “flow”
tool, not email
− Post task output to QUICKR!!!!Lotus Connections Activities and Lotus Quickr
complementary collaboration tools
Connections Activities Quickr
Focus areas Ad-hoc collaboration Formal collaboration
Personal work management Team management
Unstructured content Content mgmt tools
Typical Short-lived task Permanent or long-term
scenarios Unstructured collaboration / projects
brainstorming Structured, managed project
Collaborative editing of a document with collaboration
a small team Organization and management
Collaborative, templated business tasks of content
Collaborative, templated
business applications
Key Easy to create and tune out activity Rich and scalable
characteristics Easy to add diverse content Large number of pre-built
Easy to set up and manage collaboration tools
Customizable®
Demo!!!
© 2007 IBM Corporation®
A look ahead…to the
near future
© 2007 IBM CorporationPerson-to-Person Social File Sharing Better alternative to sharing Looking ahead files via mail Easily share your content with a specific set of people Targeted users (“sharees”) always get the latest, up-to- date version (unlike in e-mail threads with attachments) Flexible browsing What you shared with others when What others shared with you when Whom others shared your files with More…
Microsoft Outlook 2007 Integration*
Connections
Toolbar for all 5
services
Outlook feed reader
*Coming 1H08
24View Person Card in Microsoft Outlook*
*Coming 1H08
25Add and email to Activities using Microsoft
Outlook*
*Coming 1H08
26Extending the user experience:
Example: Looking ahead
TExample: iPhone access to socially shared content
Example: Looking ahead
TResources
Sign up for Greenhouse!
− http://greenhouse.lotus.com
Lotus Connections Demos!
− Live demo with script: http://docs.dfw.ibm.com/lotusconn/
− Recorded Demo:
http://demos.dfw.ibm.com/on_demand/Demo/IBM_Demo_Lotus_Connections-Oct07.html
Lotus Quickr Demos!
− Recorded demo:
http://demos.dfw.ibm.com/on_demand/Demo/IBM_Demo_Lotus_Quickr-Sep07.html
Product Documentation:
− DeveloperWorks
http://www.ibm.com/developerworks/lotusThank you!!
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