MAJOR EXPANSION TO LUXURY RETAIL DESTINATION
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Summer 2018 | simonsgroup.com
/simons-group-ltd | @simons_group | facebook.com/SimonsGroupLtd
| CONSTRUCTION / RETAIL
MAJOR EXPANSION
TO LUXURY RETAIL
DESTINATION
As home to more than 130 needed to reach completion within a
world-renowned brands, Bicester 60-week timeframe.
Village designer outlet has a
reputation for being the luxury The scheme involved demolition of an
destination for discerning existing Tesco supermarket to make
shoppers across the UK. Said way for the new additions and a new,
to be the most popular tourist temporary access road was created
attraction in the country (coming to reduce the impact on the day to
second only to Buckingham day operations of the outlet. Bespoke
Palace), it attracts a huge volume hoarding was erected, resembling
of visitors every day. a traditional brick wall, to separate
the working site from visitors to the
A major extension to the Village was existing retail units. Simons also
completed by Simons in October accommodated the fit-out operation
2017 - a project which will be hailed while completing its own works.
as a tremendous success for many
years to come. Value Retail, owners of The end result at this quality,
Bicester Village and a new customer signature development is one of which
for Simons, required an additional the team is justifiably proud. The new
31 new retail units, 440 car parking units opened on time and to the full
spaces, new toilets and refurbishment satisfaction of the customer.
of two existing units. The project
HIGH END FIT-OUT FOR | CONSTRUCTION / RETAIL
NEW FENWICK STORE
Simons’ expertise in delivering Bracknell’s Lexicon centre opened its
high-end retail projects was doors in September 2017, boasting
demonstrated with a stunning the 80,000 sq ft Fenwick store with
fit-out of a brand new Fenwick luxury fashion, beauty, childrenswear
store in Bracknell. and homeware and relaxation
provided by Fuego. A mediterranean
As part of a town centre regeneration wine bar and restaurant with external
project, the Lexicon Shopping Centre terrance seating completed the visitor
was hailed as the new jewel in the experience. The store boasts high-end
crown for Bracknell, not least because fixtures and fittings, feature lighting,
of the introduction of the prestigious all of which go hand in hand with the
Fenwick name. quality synonymous with the Fenwick
brand name.
This was the second scheme the
Simons team has completed for
Fenwick having delivered a project at
the Brent Cross Shopping Centre.
SIMONS GROUP
UPDATE FROM
Irrespective of how well a project is
perceived to have been delivered,
an important part of Simons’ way
TOM ROBINSON, of working is our learning. We see
this not only as a way of continuous
CHIEF EXECUTIVE improvement in our service offering,
but also an important value-
added component of our offering
Welcome to Customer Focus. capture Simons’ values of having to customers and other project
Our newsletter aims to give the right people doing the right stakeholders. We always ensure that
our customers and all our things; creating relationships that full project close-outs take place and
stakeholders a snapshot of what count; being performance driven; we ensure, as far as we can, that all
we are currently doing to deliver operating in a safe and healthy way parties are involved. We are always
property solutions across the and contributing positively to the open to sharing our learning too.
Simons Group, using the skills of communities in which we work. Please feel free to get in touch if you
our Construction, Developments want to know more.
and Design businesses. Our project news not only reflects
the skills of our Construction, Coal Pension Properties Distribution In addition to our commitment to
I am conscious that even as Simons’ Developments and Design facility in Basildon. Our health learning and improvement, we are
people, we can lose sight of the businesses but also emphasises our and pharmaceutical knowledge is always seeking to strengthen the
recognised in our ability to deliver team. As well as the development of
breadth, depth and quality of the sector specific understanding and
schemes such as the award-winning our existing people, we strive to bring
projects and services we deliver to capabilities. One area that stands out
Sheffield Children’s Hospital and Circle in new people who fit the Simons’
customers every day and I recognise to me is the core group strength in
Health’s hospital and rehabilitation culture and bring wider market
the importance of reinforcing our retail. The whole group’s competence
facility in Birmingham. experience and understanding to the
capabilities and achievements more in retail underpins our attention to
widely. I am sure that you will range detail, and our ability to understand business. Steve Giles, our Healthcare
Increasingly, we are expanding our
from those who know little about us our customers’ live working Sector Director, who joined us in
property service offering to enhance
to those who have experienced a environments without impacting on January 2018 and Frank Gillespie, our
the value we offer to customers. This
particular skillset or service offering their trading. Whether it’s high quality London-based Development Director,
includes Development Management
and may not be aware of what else fitting-out of Fenwick’s flagship new who joined us in March 2018, are both
as a service rather than just applying
we do. I hope you are pleasantly store in Bracknell; the major extension recent examples of this.
these skills to our own developments.
surprised, or at least learn something of Bicester Village or our remodelling More and more we are seeing
new about us, and that we can do of Queensbury’s Metquarter Shopping Leafing through these pages leaves
mixed-use as the most appropriate
more together as a result. Centre in Liverpool, or our own me feeling very proud of the amazing
development solution and we are
Developments like Chipping Norton blending our skills across sector people Simons has within the
It is really pleasing to read Pippa for M&S, Mountain Warehouse, Pets boundaries taking accommodation business. Proud too of the positive
Burchett’s reference below to our Corner and Costa - our retail know- skills from health into care and private relationships we have with other
“can-do attitude and enthusiasm to how is central to our delivery success. rented and other residential solutions. industry professionals and with our
make suggestions and find solutions”. Equally, bridging the boundaries supply chain partners, with whom we
It’s not the pictures and words within This attention to detail, quality and from retail and leisure into other form great teams and collectively drive
this newsletter that make Simons understanding our customer’s commercial uses, and logistics into the best customer experiences. I hope
the business it is, it’s the culture and business applies equally to our industrial or manufacturing. We you enjoy the read.
behaviour of our people and the other key sectors including logistics expect to share more on this in future
teams we create. I hope you agree projects such as Siemens Global editions.
that the projects on these pages Operations Centre in Lincoln or
CUSTOMER VIEW: PIPPA BURCHETT
Tell us about your role at Legal & for contractors in delivering to quality, What was your first impression
General programme and cost parameters. A of the team?
I provide advice across all investment good contractor will look after and The team is very knowledgeable and
property funds on construction, retain skilled staff. Similar trends are competent, with a clear expertise in
building fabric and services related occurring in consultancy. retail.
matters. This ranges from property
acquisition, health and safety and When did you first get involved What has surprised you most
maintenance to development. The with Simons Group? about working with Simons? Pippa Burchett, Head of Technical
focus of my role is in procuring I had been aware of Simons Group for Not particularly a surprise but a Services, Legal & General
consultants’ professional services many years, then about five years ago very satisfactory aspect is the team’s Investment Management
and construction works to deliver the Julia Loach-Martin started updating “can do” attitude and enthusiasm to
funds’ objectives. me on specific projects and activities make suggestions and find solutions, them to manage the public and tenant
Simons is involved in. After tendering working with the client’s design team interface well, and the occasional
What industry trends have a few projects Simons won and is now to plan ahead and avoid problems. inevitable disruption has been
you noticed over the last 12-24 delivering the Dolphin Centre Poole responsibly responded to.
months? refurbishment. We have also worked Has anything been particularly
A deficit of experienced and skilled alongside Simons during the Fenwick challenging? How would you describe Simons
personnel in construction, not just on fit out in Bracknell, where we are The Centre is virtually fully occupied to others?
the tools but also in site and design landlords. and open to the public every day, but Competent, straightforward and fair
management has lead to difficulties Simons’ experience has enabled to deal with.
2 Customer Focus Summer 2018
WORKING TOGETHER, SHARING SUCCESS
MAKING A STAND AT REGIONAL EVENTS
Our Operations Director for Construction, John Hallam and Pre-
construction Director, Scott Simpson, will be at the REVO Conference
from 18-20 September, at the Manchester Central Convention Complex.
We’re exhibiting at the East The event follows a successful
Midlands Expo on 5 November exhibition earlier this year at Lincoln’s If you’d like to catch up with John or Scott during the conference, get in
in Nottingham, at the East Property & Business Investment touch via email:
Midlands Conference Centre. Show. It was the first outing for our john_hallam@simonsgroup.com
new look exhibition stand and we had scott_simpson@simonsgroup.com
The conference is aimed at anyone plenty of visitors stopping by to watch
working in construction, property, our project drone videos. If you’re
finance, business and investment and attending the East Midlands event in
will be a great opportunity for the November, be sure to come and say
Simons team to meet new contacts hello. We’re on stand G2.
and catch up with familiar faces.
| CONSTRUCTION / LOGISTICS
GRAND OPENING FOR
SIEMENS IN LINCOLN
Completion of a £9.2m expansion The brief was the design and
project for Siemens in Lincoln construction of a new fully fitted out
culminated in a grand opening warehouse facility with an integral
earlier this year. three storey office block. Working
closely with the Siemens’ team, the
Simons’ logistics team secured the project completed in February 2018.
build of this brand new, global service
operations centre after the business Simons’ role in this important project
announced it was investing £35m into for Lincoln was recognised on an
its Lincoln services and purchasing its official ‘opening day’ plaque, unveiled
site at Teal Park in Lincoln. at the grand opening.
HIGH SPEC REFURB FOR | CONSTRUCTION / RETAIL
POOLE SHOPPING CENTRE
Taking customer toilets to a whole new level, these fantastic up-market facilities
are a superb addition to a largescale refurbishment of the Dolphin Shopping
Centre in Poole, due to complete in October this year. As a live trading
environment, most of the works have been carried out in the evenings, including
upgrading the mall entrances and internal mall refurbishments such as new
ceilings, lighting, column claddings, terrazzo flooring, decorations and lighting.
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SIMONS GROUP
STUNNING EXPANSION | CONSTRUCTION / HEALTH
ENHANCES HOSPITAL’S
REPUTATION FOR
WORLD-CLASS CARE
It was a proud day when the Stage two was completion of the
expansion project at Sheffield design by others and full construction
Children’s Hospital was handed of the works.
over to the Trust and, in turn,
to its young patients and their The end result was a stunning
families. The opening of the new three-storey extension with rooftop
wing was reported on the BBC’s plantroom, basement car park and
One Show, with the camera crew service yard and a 72-bedroom, en-
capturing patients’ transition suite inpatient and outpatient facility.
from the old wards to the new. This included consulting rooms,
retail space, MRI shell, pharmacy
The three-year redevelopment and refurbishment of the existing in/
project saw Simons engaged on a outpatient facility. A new reception,
two-stage procurement basis. Stage complete with a giant two-storey play
one involved working collaboratively tube added to the improved user
with the Trust and its design experience. The project also included
team to provide advice on survey the careful deconstruction of a two-
and investigations, buildability, storey building to allow construction
design, specification, programme, of a new building and basement and
methodology, target, cost, risk and to subsequent restoration, using the
formulate the building contract. same stone.
| CONSTRUCTION / HEALTH
SIMONS’ HEALTH TEAM
DELIVERING THE BEST
FOR BIRMINGHAM
Simons has been awarded the Work is already underway on Phase 2,
contract for the second phase a dedicated rehabilitation centre,
of the new Circle Health private which is expected to be complete in
hospital in Birmingham’s medical July next year.
quarter in Edgbaston.
“We are delighted that our relationship
The health team has been on site at with Medical Properties Trust and
the former BBC Pebble Mill studio site, Circle Health is going from strength to
since April last year, building phase 1 strength,” said Simons Chief Executive
of the new, state of the art hospital. Tom Robinson.
This new award brings the total
contract with Medical Properties “Being awarded the next stage in
Trust to £33.5m. this fantastic project is testament
to the progress and quality of work
The hospital is based on an already undertaken on Phase 1. The
expandable model which can be hospital is going to be a great addition
adapted and expanded to meet to Birmingham’s renowned Medical
clinical demand now and in the Quarter and a project of which we will
future. Phase 1, which includes three all be exceptionally proud.”
operating theatres (expandable to
five), an endoscopy procedure room, The completed scheme will be the
and 18 in-patient bedrooms, is due to second largest private hospital in the
complete in April 2019. UK and includes an extra 120 rooms.
4 Customer Focus Summer 2018
WORKING TOGETHER, SHARING SUCCESS
| CONSTRUCTION / LOGISTICS
DISTRIBUTION CENTRE
FOR BASILDON
Simons’ logistics team completed a £6.6m distribution centre in
Basildon earlier this year, for Coal Pension Properties Ltd.
Extending to over 92,000 sq ft, this prestigious scheme on a former
greenfield required an access road to link the development onto
Endeavour Drive.
Boasting four industrial warehouse units, service yard and car parking, receptions
to the ground floor area and office space on the first floor of each unit, this
project is a great example of how the logistics team delivers first class distribution
solution for customers.
STORE HITS THE | CONSTRUCTION / RETAIL
MARK IN GRIMSBY
Thanks to a great job completing At three times its original size, the
the transformation of a Primark store’s design and layout builds on
store in Grimsby, Simons’ retail Primark’s latest contemporary shop fit,
team has been awarded another with 37 fitting tooms, 19 cash desks,
access to free wi-fi and two customer
project with the High Street
‘recharge’ seating areas for enjoyable
giant and will be completing
and convenient shopping.
the fit out of its new store in
Hastings later this year.
“Primark operates 350 stores in eleven
countries – including 183 stores in the
The Grimsby project, which saw the UK and we’re obviously really pleased
team take on the refurbishment of to be working with such a well-known
more than 33,100 sq ft of retail space, retail brand,” said Phil Cartledge,
was handed over to Primark on first Simons Project Director. “After the
inspection, demonstrating the teams’ success of the Grimsby store, we’re
ability to deliver on time and to the now focussed on delivering another
highest of standards. great result for Primark in Hastings.”
M&S RELATIONSHIP
CONTINUES TO GROW
AFTER 270 SUCCESSFUL
PROJECTS
As one of its longest-standing hot on the heels of a successful store
customers, Simons’ relationship opening at Sheffield Norton Park.
with M&S epitomises what the The team is aiming to be on site in
business is about. August for the next M&S convenience
store in East Dulwich – a five-
week scheme delivering a similar
Since 2010, the retail team has
specification store to those at Leeds
delivered more than 270 projects
and Chorlton, namely basket-
for M&S, including 150 café refresh
type shops with high footfall on a
schemes and 16 Foodhalls. Currently significantly reduced footprint.
Simons played an integral role The schemes have been very well
on site in Darlington, the team is The scheme in East Dulwich is part
in the café refresh programme, received by M&S, having had a positive
completing its lastest Foodhall under of a larger development with a
which delivered an astonishing 150 impact on improving trade in existing
the current framework which is due new public library and residential
apartments above. completed schemes since 2017. cafés within stores.
to open at the end of August. This is
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SIMONS GROUP
TRANSFORMATION TAKING
SHAPE AT LIVERPOOL’S
METQUARTER
Simons’ retail team is nearing external façade, with balconied areas
completion of works on a and terraces. The project, for Simons’
significant revamp of Liverpool’s customer Queensberry, also includes
Metquarter shopping centre. a four-screen boutique cinema and
additional restaurant space.
The brief included extensive
remodelling of the centre’s interior Launched in 2006 as a high-end
to extend and open up the available retail destination, Metquarter boasts
space, as well as a comprehensive tenants including Hugo Boss, LK
overhaul of the associated services to Bennett, and Jo Malone.
accommodate the new floorplan.
Shoppers will also enjoy a new
| DEVELOPMENTS
NEW SCHEME UNDERWAY
IN CHIPPING NORTON
After a lengthy but successful community during the pre-
pre - development process, a development period, Simons
great combination of talent Developments handed the baton
in Simons Developments, over to Simons Construction to
Design and Construction teams ensure any impact of works on this
delivered a start on site in beautiful Cotswold market town were
Chipping Norton in April this minimised.
year, fully let and fully funded.
The Simons’ construction
Lettings to M&S, who will provide team is working closely with its
a Foodhall offer, and Mountain neighboroughs, The Holy Trinity
Warehouse, Pets Corner and Costa
make for a great line up. All are
School, to ensure minimal impact
during the summer months. They are JOINT VENTURE FOR
funded by the AH Wilson Trust.
It’s not often a project gets to start
going that extra mile to engage with
staff and pupils and presented all the
children with a Simons branded water
SIMONS AND IDEC GROUPE
Simons and IDEC Groupe have established a Joint Venture to explore
in the middle of the most amazing bottle for their sports day.
construction, development and investment opportunities in the UK
summer for many years, but the
and in Europe.
fantastic weather has helped with Everyone is looking forward to the
a great start to the project on site. successful completion of the project in
The partnership aims to provide a reliable way to add great capability and
Enabling works were cleared and the the autumn.
capacity to both parties, in turn extending their offer and capabilities to
steel frame is now erected.
customers. The JV also means both businesses now have a wider European and
Working closely with the local
UK geographical reach.
6 Customer Focus Summer 2018
WORKING TOGETHER, SHARING SUCCESS
| DEVELOPMENTS
HELPING PROPERTY OWNERS DELIVER
With a track record in services - the key is that we see things proceed, including the relocation of town centres. The team’s experience
development management, our competitors don’t necessarily see. Evesham’s fire station, thus enabling a enables them to manage the risk for
the Simons team’s credentials We are able to unlock value where new 28,500 sq ft Waitrose store. customers, hunting down any possible
are hard to beat. Leading the others didn’t even realise there was risks at an early stage.
Development team is Philip a key!” “We can act as the principle developer
Hodgkinson, Simons Deputy or with landowners through our With the advantage of being a
Chairman, who explains what Recently Simons worked with development management service. business that incorporates design,
makes the Simons offering stand Wychaven District Council after This way we can help them achieve development and construction,
out from the rest… identifying a development opportunity what they want,” says Philip. practical building issues can be
to create a new Waitrose store ironed out long before they become
“We have almost half a century behind in Evesham. Capitalising on its Simons has a reputation for being able problems.
us in successful design, property experience, the team has helped to resolve the often-conflicting needs
development and construction unlock the conditions to enable it to of today’s businesses and historic
| DESIGN | DESIGN
DESIGNS LOOKING GRAND BESPOKE DESIGN FOR
FOR OXFORDSHIRE INNOVATION HUB
HOUSING PROJECT Completed just a couple of
months ago, this 9,100 sqm
bespoke Chemistry Innovation Hub
for the Bio Pharm Innovations Team in
The Simons Design team is which has now been submitted in refurbishment and remodelling Ware, Middlesex.
continuing its work with a tender process. This was the first project demonstrates perfectly
housing developer Sylva Group concept design wholly created by how well the Simons Design team Simons Design provided architectural
in Oxfordshire; a relatively new Simons Design from beginning to understands the requirements services to develop concept, scheme
customer relationship which has end, as previous work was based of its global pharmaceutical and detailed design proposals,
taken the team’s talents in a new on Sylva’s own concepts. It has customer, GlaxoSmithKline. developed in BIM, and provided
and exciting direction. already led to Sylva requesting an technical support throughout the pre-
additional four designs from Simons This particular project, one of many construction and construction phases.
Off the back of the work which has - a great endorsement of the team’s for GSK, involved the remodelling and
been carried out so far, Sylva asked capabilities. refurbishment of existing laboratory
the team to design a show home and write up facilities to form a new,
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SIMONS GROUP
| CONSTRUCTION / RETAIL | DESIGN
RETAIL & LEISURE
A six-screen cinema in the following on from the success of
centre of Stafford along with the Morrisons Kingsmead, Riverside
retail frontage is almost at the development and multi-story car park
finishing line, with handover projects. As well the new cinema,
expected in August. there will be a new M&S, Primark,
Nandos and Frankie & Benny’s for
This is the latest project Simons Stafford’s residents to enjoy.
has undertaken for developers LXB,
| DESIGN
DELIVERING SIMONS DESIGN NAMED
FOR DOMINOS AS BOOTS’ PREFERRED
A new and developing customer relationship since October 2017,
Simons Design is working with both DPGUK and one of its largest
ARCHITECT
franchisees to support its drive for store expansion across the UK. Simons Design’s reputation for large flagship stores and complex
refurbishments has grown fast over the last 18 months, with the team
With 14 site appointments to date, the team’s service offer is very much
being appointed by long-standing customer, Boots, for profile sites in
tailored to suit a ‘cradle to grave’ involvement, from site measured survey and
Nottingham, London, Bradford, Stirling and Cardiff to name a few.
photographic surveys right through to handover. The aim is to secure targeted
units in the most efficient time possible. Simons Design continually works closely
with customers in promoting the use and benefits of BIM in order to improve the Recently confirmed as Boots’ preferred architect for all new store development,
quality of information produced, provided and retained about their Simons Design is providing ongoing feasibility proposals for multiple sites over
estate portfolios. the next few years.
Our Values
Be performance driven
Operate in a safe and healthy way
WANT TO BE PART OF Have the right people doing the right things
THE SIMONS TEAM?
Show relationships count
Simons is always on the look-out for talented people to join its team, from school
leavers, graduates or those looking for career progression or career change,
Simons is dedicated to supporting and developing its team members. If you feel Contribute positively to the communities
you can support the business values and would like to find out more, visit the in which we work
careers page at www.simonsgroup.com/company/careers
Customer Focus Head office For the latest news and projects visit our
Summer 2018 991 Doddington Road website www.simonsgroup.com
Lincoln /simons-group-ltd
Editor: Lisa Evans LN6 3AA
@simons_group
lisa_evans@simonsgroup.com
London office facebook.com/SimonsGroupLtd
© Simons Group 2018 5 Windmill Street
Reg no: 2147887 London
8 Customer Focus Summer 2018
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