Maroondah City Council Council Plan 2017-2021
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Maroondah City Council Council Plan 2017-2021
Council Plan 2017-2021 2 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021
Welcome to the
Council Plan 2017-2021
The Council Plan 2017-2021 is Maroondah
City Council’s medium-term strategic
document that sets key directions and
priority actions to work towards the
long-term community vision outlined in
Maroondah 2040: Our future together.
The Council Plan plays a vital role in Each year, Council undertakes a revision of
shaping Maroondah’s future over a four the four-year Council Plan. This helps to
year period. It identifies both challenges ensure that the Council Plan continues to
and opportunities for our community at be aligned with Maroondah 2040: Our
local and regional levels within the context future together, and is responsive to
of Maroondah 2040: Our future together. It emerging community needs and
also forms the basis for Council to make aspirations. The annual review also helps to
decisions regarding resources and priorities ensure that all Council service planning,
in response to community needs and strategies, policies and processes take their
aspirations. lead from the key directions outlined within
the Council Plan.
The Council Plan is implemented through a
service delivery planning process, and
outcomes are measured and reported
regularly. Achievements are reported back
to Council and the community through the
Maroondah City Council Annual Report at
the end of each financial year.
Front cover - Ringwood Lake Park playground redevelopment consultation
Inside front cover - One million stars display at Realm
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 3
Council Plan 2017-2021
Contents
Message from the Mayor and Chief Executive Officer 5
Maroondah at a glance 6
Our City 8
Our Council 13
Our Vision 20
Our Commitments 27
A safe healthy and active community 28
A prosperous and learning community 32
A vibrant and culturally rich community 36
A clean, green and sustainable community 40
An accessible and connected community 44
An attractive, thriving and well-built community 48
An inclusive and diverse community 52
A well governed and empowered community 56
Our integrated service delivery 60
Our priority actions 62
Our organisational scorecard 70
Strategic Resource Plan 72
Glossary of terms 90
4 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021
Message from the Mayor
and Chief Executive Officer
On behalf of Maroondah City Council, we are
pleased to present the Maroondah City
Council Plan 2017-2021 to the
Maroondah community.
The community’s vision as outlined in
Maroondah 2040: Our future together is the
foundation from which Council shapes its
long term plans for the municipality.
Following extensive community and key
stakeholder consultation this long term
vision for the future of Maroondah was
adopted in late 2014.
This new four year Council Plan has been
developed based on the community
directions in Maroondah 2040 and a range
of community consultation activities • Undertake a municipal wide review of
undertaken in recent months. Council’s neighbourhood character and
heritage controls; and finalise the
The Council Plan plays a vital role in shaping Maroondah Vegetation Review
the future for Maroondah over the next four
• Work in partnership to implement
years, and lists the major activities to be
intersection improvement works at the
undertaken to ensure the work and priorities
corner of Maroondah Highway and
set by Council align with the community’s
Dorset Road in Croydon North.
vision. It also highlights the key directions
which underpin the planning and budget • Commence the Karralyka redevelopment
blueprints for the Maroondah community. The Council Plan includes a Strategic
The community aspirations and 74 priority Resource Plan which notes the linkages
actions are grouped into eight broad between Council’s Strategic objectives and
outcome areas providing the structure for the actions and service delivery to the
Council Plan. Significant projects identified community. The Plan also documents the
for delivery across the four years include: physical, human, and financial resources
required by Council.
• Complete the design, undertake
operational readiness planning, and The years ahead are full of energy and
construct the new HE Parker Multi Sports promise for Council and the community, as
Complex in Heathmont we work together to create a City that will
be an exciting and sustainable place to live,
• Implement the Croydon Civic Masterplan
work and visit.
and commence the redevelopment of the
precinct
• Create a new Croydon Town Square and
advocate for the grade separation of the
level crossing at Coolstore Road, Croydon Cr Tony Dib JP Steve Kozlowski
Mayor CEO
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 5
Council Plan 2017-2021
Maroondah at a glance
Maroondah is home to...
44,227
households
21
113,994 9000 neighbourhood
businesses shopping
people centres
We provide...
133 3
playgrounds aquatic centres
3 2
skate parks golf courses
3 450
arts & cultural parks &
centres reserves
2 48
libraries sporting
ovals
6 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021
767kms
We maintain... of stormwater
drainage pipes
28,000
signs
35kms 625kms
of shared trails of footpaths
478kms 70,000
of local
street trees
roads
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 7
Council Plan 2017-2021
Our City
The City of Maroondah covers a land area of Our sustainable transport links continue to
61.4 square kilometres in Melbourne’s outer expand, with on-road cycling paths and
east, 22 kilometres from the Central 35km of shared trails, including the Mullum
Business District (CBD). The area is a Mullum Creek Trail, the EastLink Trail,
substantially developed peri-urban Taralla Creek Trail and the Dandenong
residential municipality, with an estimated Creek Trail.
population of 113,944 residents and 44,227
households with an average of 2.58 people
per household.
The City of Maroondah includes the suburbs
of Bayswater North, Croydon, Croydon Hills,
Croydon North, Croydon South, Heathmont,
Kilsyth South, Ringwood, Ringwood East,
Ringwood North and Warranwood. The City
also includes small sections of Kilsyth, Park
Orchards, Vermont and Wonga Park.
With little remaining land available for
greenfield residential development, future
population growth will be mainly stimulated
by housing consolidation and medium
density development.
Maroondah has the strategic advantage of
being located at the north-eastern junction
of the Eastern Freeway - EastLink corridor.
There are two train lines and a large number
of bus routes linking the City with other
regions.
Location of the City of Maroondah
Aerial view of Aquanation, looking south
8 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021
Our history
The first settlers to the area prior to The proclamation in 1924 of the Borough of
European colonisation were the Wurundjeri Ringwood coincided with the electrification
people of the Kulin nation approximately of the railway line, encouraging township
40,000 years ago. The territory of the development and subdivision. Electric trains
Wurundjeri lies within the inner city of were in service between Ringwood and
Melbourne and extends north to the Great Croydon in 1924 and were extended to
Dividing Ranges, east to Mt Baw Baw, south Lilydale in 1925.
to Mordialloc Creek and west to Werribee
During its early days, Croydon was part of
River.
the Shire of Lillydale’s South-West Riding.
European settlers arrived in the 1830’s and Unlike some neighbouring towns, it had not
commenced using the land for grazing been planned and proclaimed a town by the
cattle. The original Ringwood village Department of Crown Lands and Survey,
emerged in the mid to late 19th century, but resulted from the private subdivision of
following the initial sale of land and the crown land in the Parishes of Warrandyte,
local proliferation of grazing, fruit growing, Mooroolbark and Ringwood. Severance of
antimony mining and brick making Croydon from Lillydale Shire was requested
activities. in 1957 since it was the most densely
populated part of the Shire. The Shire of
The first constructed road through the area
Croydon was declared in 1961.
led to Mount Dandenong and was known as
Sawmill Road, then Oxford Road, then Considerable suburban expansion during
finally given its current name of Mount the post-war period gave rise to the
Dandenong Road. The area became better declaration of the City of Ringwood in 1960
known as it was used by bullock teams and formal recognition as part of the
heading for the gold fields in Woods Point broader metropolitan region. Eastland was
and the Great Dividing Range. established in 1967 as a major ‘new format’
retail centre. In 1971, the City of Croydon
The railway line from Melbourne
was declared, reflecting increased
commenced its eastward development in
residential development and population
1861 extending to Lilydale through
growth in this area.
Ringwood and Croydon in December 1882.
This resulted in a consolidation of township Maroondah City Council was formed on 15
facilities, including the provision of local December 1994 by the amalgamation of the
churches, banks and schools to former Cities of Croydon and Ringwood,
accommodate a growing population. The and parts of the former Shire of Lillydale
line to Ferntree Gully followed soon and the former City of Doncaster and
afterwards. Templestowe. The term ‘Maroondah’ is
named after an aboriginal word meaning
’leaf’ which symbolises the green
environment of the city.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 9
Council Plan 2017-2021
Our community
Maroondah has an estimated population of Burma, China, Malaysia, India, Thailand and
113,944 residents and 44,227 households Iran. Maroondah is now home to the largest
with a similar age structure to the State’s Burmese community in Melbourne’s eastern
average. region.
Compared with metropolitan Melbourne, There is a strong sense of community
Maroondah has a slightly higher proportion participation within Maroondah embodied
of residents aged between 45 to 69 years by a large number of committed volunteers.
and a lower proportion of residents aged More than two thirds of parents in
between 20 to 35 years. Maroondah are actively involved in their
local schools and one third of Maroondah’s
Cultural diversity in Maroondah is
residents are members of organised
increasing, with the highest numbers of
community groups.
recent overseas immigrants arriving from
Children’s Week Fun Day
10 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Our environment Our economy
Maroondah has 42 bushland reserves that Almost 9,000 businesses operate within the
offer residents and visitors the enjoyment of City with small business comprising over 96
wildflowers, wildlife, bush walks and percent of these organisations. The majority
wetlands. There are more than 750,000 of businesses are in the construction,
trees (mostly native species) in parks and property and business services, finance and
reserves providing shade and shelter, insurance, retail trade and manufacturing
helping to control water runoff, evaporation sectors.
and erosion and providing a home for
The largest industry employers are the
wildlife. During 2015/16, Council planted
manufacturing, retail trade and health care
over 3,000 additional street trees and over
sectors. In total, businesses in Maroondah
20,000 trees and plants in parks and
provide employment for 35,898 people and
reserves in conjunction with Friends Groups.
the municipality has a gross regional
There are many areas of recreational open product (GRP) of $5.12 billion.
space in Maroondah. The City has 450 parks
Maroondah has two major retail centres at
and reserves with 48 sports ovals. Open
Croydon and Ringwood, with Ringwood
space areas include two golf courses, 128
being one of the largest in Melbourne. In
public playgrounds, three skate areas, three
addition, a range of key service and retail
BMX dirt jump sites and fives outdoor
precincts are clustered along the
exercise equipment locations.
Maroondah Highway corridor and 21
Maroondah’s residents and businesses are neighbourhood shopping centres are
great recyclers: over 24,260 tonnes of spread throughout the municipality.
recycling and green waste diverted from
Maroondah is well positioned to take
landfill in 2015/16. Maroondah has one of
advantage of Victoria’s future growth.
the highest diversion rates amongst
Ringwood is identified as a Metropolitan
Victoria’s 79 Councils.
Activity Centre within Plan Melbourne, the
Victorian Government’s metropolitan
planning strategy. Croydon is also identified
as a key activity centre with concentrated
retail opportunities and medium density
housing development continuing to
strengthen its thriving town centre.
The Bayswater North Employment Precinct
is a major industrial and economic hub
where many national and international firms
have established their headquarters. The
area offers diverse and flexible business
accommodation with strategic access to
EastLink, the Eastern Freeway and other
major arterial roads.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 11Council Plan 2017-2021
The Realm facade as seen from Town Square
12 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Our Council
Our Maroondah
Community
The role of Council
Service delivery Advocacy Facilitation
The Victorian Constitution Act 1975, Section At Maroondah City Council, our role is to:
64A(1) provides for “a system of local
• Deliver services that meet the needs and
government consisting of democratically
expectations of the Maroondah
elected Councils having the function and
community.
powers that the Parliament considers
necessary to ensure the peace, order and • Advocate on behalf of community needs
good government of each municipal to other levels of Government.
district.” • Facilitate the delivery of outcomes by
working in partnership with residents,
The role of a Council is defined in the Local
businesses, community organisations and
Government Act 1989 which formalises a
key stakeholders.
Council’s legal status, purpose and
objectives, delegates Council with specific Over 120 different services are offered by
functions and powers, and imposes Council Council including: aged and disability care,
with various duties. business development, community planning
and development, youth services,
infrastructure maintenance and renewal,
leisure facilities, maternal and child health,
parks and reserves, planning and building,
and waste and recycling.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 13Council Plan 2017-2021
Our Councillors and Wards
The municipality is divided into three wards: An open invitation
Arrabri, Mullum and Wyreena. Each ward is Council meets on the third Monday of each
represented by three Councillors. month and meetings are open to the public.
Councillors are responsible for the Meeting dates may change if the meeting
stewardship and governance of Council. falls on a public holiday. Council is generally
in recess in January.
The nine Councillors are the elected
representatives of all residents and At the meetings, Councillors are responsible
ratepayers across the City. for making decisions about policy and local
issues ensuring efficient operation of
Section 65 of the Local Government Act services within Maroondah.
1989, defines the role of a Councillor:
• to participate in the decision-making of
the Council;
• to represent the local community in that
decision-making; and
• to contribute to the strategic direction of
the Council through the development
and review of key strategic documents of
the Council, including the Council Plan.
14 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Arrabri Ward Councillors
Cr Tony Dib JP Cr Paul Macdonald Cr Kylie Spears
Mayor Mobile: 0436 001 760; Mobile: 0436 003 660
Mobile: 0438 515 089; paul.macdonald@ kylie.spears@
tony.dib@ maroondah.vic.gov.au maroondah.vic.gov.au
maroondah.vic.gov.au Elected in October 2016 Elected in October 2016
Sworn in February 2010
Mullum Ward Councillors
Cr Nora Lamont Cr Samantha Marks Cr Mike Symon
Deputy Mayor Mobile: 0408 145 110 Mobile: 0436 002 080
Mobile: 0428 394 581 samantha.marks@ mike.symon@
nora.lamont@ maroondah.vic.gov.au maroondah.vic.gov.au
maroondah.vic.gov.au First elected November 2012 Elected October 2016
First elected November 2008
Wyreena Ward Councillors
Cr Marijke Graham Cr Michael Macdonald Cr Rob Steane
Mobile: 0418 109 015 Mobile: 0436 001 852 Mobile: 0407 519 986
marijke.graham@ michael.macdonald@ rob.steane@
maroondah.vic.gov.au maroondah.vic.gov.au maroondah.vic.gov.au
Elected October 2016 Elected October 2016 First elected November 2008
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 15Council Plan 2017-2021
Councillors representation
There are two types of committees External committees provide Council with
requiring formal Council representation, the opportunity to advocate on behalf of
internal and external. the local community on a broad range of
issues.
Internal committees have been initiated by
Council. They typically consider in-depth Committee representation is reviewed on
issues that are related to Council policy or an annual basis and coincides with the
activities. Their primary purpose is to advise election of the Mayor. Convention indicates
Council on various issues. An extension of that where the Mayor is a member of an
these committees has been the internal committee of Council he or she
development of internal committees with a would automatically act as chairperson,
large degree of community representation. unless he or she relinquishes that role. In
accordance with good governance practice,
External committees are outside the control
the Mayor may exercise the option to
of Council as they operate under their own
attend any committee in an ex-officio
charter and determine their own
capacity if he or she is not a specific
procedures, policies and practices. In these
member of a committee.
instances, Council involvement is to
participate and influence the activities of
those external committees where those
activities are in Maroondah’s interest.
Council committees
Council committee Council representatives
(November 2016 to November 2017)
Audit and Risk Advisory Committee The Mayor of the Day and Cr Symon
Disability Advisory Committee Cr Lamont and Cr Spears
Substitute representative - Program
Manager Community Planning and
Development
Maroondah Business Advisory Committee Cr Lamont, Cr Spears and Cr Steane
Maroondah City of Wellbeing Steering Cr Marks and Cr Graham
Committee
Substitute representative - Manager
Integrated Planning
Maroondah Community Safety Committee Cr Lamont, Cr Steane and Cr Paul
Macdonald
Substitute representative - Community
Safety Officer
Maroondah Partners in Community Cr Marks and Cr Graham
Wellbeing Committee
Substitute representative - Social Planning
and Development Officer and/or Program
Manager Community Planning and
Development
Maroondah Environment Advisory Cr Marks, Cr Graham and Cr Paul
Committee Macdonald
16 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021External committees
External committee Council representatives
(November 2016 to November 2017)
Eastern Affordable Housing Alliance Cr Paul Macdonald
Substitute representative - Program
Manager Community Planning and
Development and/or Manager Integrated
Planning
Eastern Regional Group - The Mayor of the Day and the Chief
Mayors and CEO’s Executive Officer
Eastern Regional Libraries Corporation Cr Paul Macdonald and Cr Spears
Substitute representative - Cr Graham and
Director Corporate Services (or nominee)
and Manager Revenue, Property and
Customer Service
Eastern Alliance for Greenhouse Action Cr Graham
Substitute representative - Director
Planning and Community and/or Manager
Integrated Planning
Eastern Transport Coalition Cr Michael Macdonald
Substitute representative - Cr Spears and
the Strategic and Transport Planner and/or
Team Leader Strategic Planning and
Sustainability
Metropolitan Local Governments’ Waste Cr Michael Macdonald
Forum
Substitute representative - Director
Corporate Services, Finance Project
Accountant and Waste Management
Coordinator
Municipal Association of Victoria Cr Symon
National Local Government Drug and Cr Steane
Alcohol Advisory Committee
Substitute representative - Cr Paul
Macdonald
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 17Council Plan 2017-2021
The Council organisation Performance and values
Maroondah City Council is led by the Chief Councillors review the performance of the
Executive Officer and three Directors who CEO whilst the CEO reviews the
form the Corporate Management Team performance of Directors and Service Area
(CMT). CMT meets on a weekly basis to Managers. Employee activities are strongly
oversee and manage the operations of guided by Council’s four values of
Council, discuss forthcoming Council Cooperation, Commitment, Communication,
agendas and discuss strategic and policy and Continuous Improvement and
issues. Members of CMT attend all Council Innovation.
meetings to provide information and advice
These values guide the behaviour of
enabling the Council to make informed
employees and service areas across the
decisions.
organisation, contributing to Council’s
CMT is supported by Service Area Managers ability to meet community needs and
and employees with specialist skills to expectations.
develop, implement, manage and deliver
the operational, service and administrative
activities required to meet the needs and
expectations of the community. Your rates and charges
The Chief Executive Officer, Directors and at work
Service Area Managers are employed under
fixed-term employment contracts and their The diagram below outlines how
performance is measured and reviewed Maroondah City Council allocates resources
annually against key performance for the provision of a broad range of
indicators. services to the community. It shows how
much is allocated to each area for every
$100 that Council spends.
Leisure & Capital Transport
Culture Works & Access
$23.25 $23.21 $18.14 $16.04 $11.48 $7.88
Community City
$24.27 $23.97 $16.74 $15.73
Support $11.29 $8.00
Development
Environment
18 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Council’s organisational structure
The following organisation chart details the structure of Maroondah City Council
as at 30 June 2017.
Steve Kozlowski
Communications and Engagement
Sherryn Dunshea
Operations, Planning and
Corporate Services
Infrastructure and Leisure Community
Director Acting Director Director
Marianne Di Giallonardo Adam Todorov Phil Turner
Finance and Governance Assets Business & Development
Tony Rocca Steve McIntosh (Acting) Chris Zidak
- Contracts and Purchasing - Asset Management - Business Support
- Financial Services - Facilities - Realm Coordination and
- Governance Ringwood Metropolitan Activity
- Risk Management Centre
- Waste Management Engineering and
Building Services Community Services
Human Resources Andrew Taylor Wendy King
Dianne Vrahnas - Building Services - Aged and Disability Services
- Engineering Services - Arts and Cultural Development
- Learning and Development
- Recruitment - Maternal and Child Health
- Youth and Children's Services
Leisure
- Workforce Relations - Wyreena Community Arts Centre
Tim Cocks
- Aquahub
Information Technology - Aquanation Integrated Planning
Les Schneider - Croydon Memorial Pool Grant Meyer
- Geographical Information - Dorset Golf - Community Planning
Systems - Karralyka and Development
- IT Applications - Maroondah Federation Estate - Council Planning
- IT Infrastructure - Ringwood Golf - Strategic Planning and
- Sports and Recreation Sustainability
Revenue, Property and - The Rings
Customer Service Planning, Health and
Dale Muir Local Laws
Operations Andrew Fuaux
- Customer Service Vincent King - Community Health and
- Libraries Emergency Management
- Bushland and Weed
- Revenue and Property - Local Laws
Management
- Construction Maintenance - Statutory Planning
- Logistics
- Tree and Park Maintenance
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 19Council Plan 2017-2021
Our Vision
Maroondah will be a vibrant and diverse
city with a healthy and active community,
living in green and leafy neighbourhoods
which are connected to thriving and
accessible activity centres contributing
to a prosperous economy within a safe,
inclusive and sustainable environment.
20 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Our future outcomes
Over a two year period, Council worked with the community to develop a vision for the
future of Maroondah which was adopted in June 2014. Maroondah 2040: Our future
together identifies a range of preferred outcomes for the community looking ahead to the
year 2040. The community’s future vision is:
A safe, healthy and active community An accessible and connected community
In 2040, Maroondah is a safe, healthy and In 2040, Maroondah is an accessible
active community with local opportunities community for all ages and abilities with
provided for people of all ages and abilities walkable neighbourhoods, effective on and
to have high levels of social, emotional and off-road transport networks, and access to
physical wellbeing. a range of sustainable transport options.
A prosperous and learning community An attractive, thriving and well built
In 2040, Maroondah is a thriving centre of community
economic activity and opportunity within In 2040, Maroondah is an attractive
the eastern region where the sustainability community with high quality urban form
and growth of local businesses is and infrastructure that meets the needs and
supported. All community members, aspirations of all ages and abilities. A
groups, education providers and local diverse range of housing options are
businesses have access to a wide range of available and thriving activity centres
quality learning resources and facilities. provide a broad range of facilities and
services to meet community needs. The
A vibrant and culturally rich community character of local neighbourhoods
In 2040, Maroondah is a creative continues to be maintained while also
cosmopolitan community recognised for its accommodating population growth.
celebration and promotion of arts and
culture. There are a broad range of An inclusive and diverse community
engaging entertainment options, diverse In 2040, Maroondah is an inclusive
cultural activities and the creation and community where social connections are
display of contemporary and traditional strong across generations and diversity is
forms of art. embraced and celebrated
A clean, green and sustainable community A well governed and empowered
In 2040, Maroondah is a leafy green community
community with high levels of waste In 2040, Maroondah is an effectively
diversion and sustainable approaches to empowered community that is actively
infrastructure development, urban design engaged in Council decision making
and management of natural resources. Our through processes that ensure their voice is
community is resilient and has the heard and considered. Council provides
knowledge, capacity and resources to make strong and responsive leadership, ensures
sustainable lifestyle choices transparent processes and works with the
community to advocate and champion their
needs.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 21Council Plan 2017-2021
Organisational vision Our Mission
In working towards the achievement of the Maroondah City Council will be an effective
Maroondah 2040 Community Vision, and dynamic leader, working in partnership
Maroondah City Council should be an with the community, business and other
organisation that: spheres of government to foster quality,
accessible and sustainable lifestyles for the
• Applies best practice in all that we do.
community.
We should be aware of how other
organisations conduct their business and
ensure we adopt the most practicable
approaches/methods that are possible.
• Is a recognised leader in the local Our Values
government sector. We should strive to
set an example to others in innovation, Values are important and enduring beliefs
service delivery, governance, or ideas shared by members of a workplace
performance and advocacy. about what is good or desirable. They exert
major influences on the behaviour of an
• Easily retains and attracts high quality
individual and serve as broad base
staff. We should ensure that our
guidelines in all workplace cultures.
reputation and staff practices are second
to none. Our core values at Maroondah City Council
• Fosters continuous improvement and are:
innovation. We should encourage new Co-operation
ideas and changes to processes that are
capable of improving our efficiency and Working together and sharing knowledge
effectiveness in service delivery and to achieve common goals and agreed
outcomes. outcomes.
• Is transformational. We should Commitment
acknowledge that by striving to meet the Leading by example to achieve the best
aspirations of Maroondah 2040, our result for the organisation and the
organisation's work will change the look community
and feel of the Maroondah community.
Communication
• Is nimble, flexible and sustainable. We
should ensure that we are proactive in Sharing information and ideas at all levels,
identifying and planning for change and the Council and the community.
implement actions that endure. Continuous Improvement and Innovation
• Is outwardly focused. We should focus
on community outcomes, working Consistently finding better ways of
together in partnership with State and delivering service and value
Regional bodies, local stakeholders and
the Maroondah Community.
22 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021How we plan
Council’s strategic documents are linked to These strategic documents in turn guide
an Integrated Planning Framework. The internal service delivery plans that identify
Framework seeks to ensure Council’s service delivery activities and projects to be
activities and resources are aligned in order undertaken by Council to meet community
to meet the aspirations, needs and needs and expectations.
expectations of the Maroondah community.
The Framework includes a number of other
The Maroondah 2040 Community Vision key planning documents, the Long Term
and the Council Plan 2017-2021, along with Financial Strategy and Annual Budget, as
associated legislation and regulatory well as a range of supporting strategies and
requirements provide the direction for policies adopted by Council.
Council strategy, policies, plans and service
All community focused plans, strategies and
delivery.
policies have been formally adopted by
Council and can be accessed via Council’s
website.
Council Plan
and Long Term
Financial Strategy
Legislated
Strategies
and Plans
Council Policies,
Strategies and Plans
Service Delivery Plans and Annual Budget
Individual Work Plans (RADAR)
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 23Council Plan 2017-2021
Maroondah 2040 Other major plans
Council’s Integrated Planning Framework is In addition to Maroondah 2040: Our future
underpinned by the shared long term together and the Council Plan 2017-2021,
community vision outlined in Maroondah there are a range of other strategic
2040: Our future together. documents that have a significant influence
on Council service delivery and the
The aspirations and priorities for the future
Maroondah community.
have been grouped into eight broad
outcomes. These include:
Under each of these outcomes, a range of • The Municipal Strategic Statement
key directions have been identified that are provides a clear, concise statement of
high level strategies aimed at guiding the land use issues and directions, and
activities of Council and the community in outlines a vision for the future
working toward the achievement of the development of the municipality.
vision. • The Maroondah Health and Wellbeing
Plan provides directions and guidelines
for working towards the improved health
Council Plan and wellbeing of the Maroondah
community.
From Maroondah 2040: Our future together
• The Municipal Emergency Management
evolves a four year Council Plan that
Plan addresses the prevention of,
establishes Council’s medium-term key
response to and recovery from
directions (strategies) and resourcing to
emergencies within the municipality of
deliver on the outcomes identified within
Maroondah.
the vision.
There are also many other strategies and
The Council Plan outlines the role of Council plans that contribute to the delivery of
in delivering on the Maroondah 2040 outcomes and key directions within
community vision. It also articulates the Maroondah 2040: Our future together and
mission statement and the core values of the Council Plan 2017-2021.
Council.
24 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Service Delivery Plans Key Principles
The provision of strategic direction through Best Value
Maroondah 2040: Our future together, the
Best Value is a commitment from
Council Plan 2017-2021, and the Long Term
Maroondah City Council to provide the best
Financial Strategy set the direction for
value for the resources we use and the best
detailed service delivery plans across each
possible service for our community.
of Council’s service areas. These plans are
Maroondah City Council is required by the
reviewed annually to meet community
Local Government Act 1989 to consider
needs and expectations.
Best Value principles when planning,
implementing and reviewing services.
Long Term Financial Strategy Maroondah City Council applies these
principles to continuously improve its
strategic and service planning as well as its
The Long Term Financial Strategy takes the
service delivery.
outcome areas and key directions as
specified in the Council Plan 2017-2021 and Charter of Human Rights
expresses them in financial terms over a Council recognises and protects the rights,
rolling 10 year period. interests and responsibilities of individuals,
the community, and public bodies in the
City of Maroondah in accordance with the
Annual Budget Charter of Human Rights and
Responsibilities. Council’s strategies,
The Annual Budget documents the financial policies and decision-making procedures
and non financial resources required by are compatible with the Charter of Human
Council to implement the outcome areas, Rights. Council aims to ensure that it
key directions and priority actions identified pursues a human rights approach across all
in the Council Plan 2017-2021. areas of Council activity.
Community consultation is conducted on
Risk Management
the draft Annual Budget and feedback is
considered before Council adopts the final Council continues to build upon its culture
budget. of risk management as an integral part of
corporate governance and operations,
developing strategies and systems to
minimise risks. This ensures sustainable
delivery of services and amenities enjoyed
by ratepayers, residents and visitors. The
identification and management of risk will
continue to be undertaken in a systematic
process, implementing the principles set out
in the Australian Standards for risk
management AS/NZS ISO 31000:2009. The
Maroondah City Council Strategic Risk
Management Plan and Policy provide the
framework for this to be achieved.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 25Council Plan 2017-2021
Community Engagement
Council is committed to engaging with its others are focused on community
community in a meaningful, accountable, strengthening (or capacity building). Often
responsive and equitable way. Maroondah’s engagement processes support two or all
Community Engagement Policy 2015 is a three of these objectives.
formal expression of Council’s commitment
Council’s Community Engagement Policy is
to engaging the Maroondah community
built upon a set of commitments that guide
through the use of appropriate, effective
the planning, development, implementation,
and inclusive practices.
evaluation and continuous improvement of
The Policy outlines Council’s position, role community engagement processes
and commitments to ensure community undertaken by Council. These commitments
engagement is integrated into Council are based on core values identified by the
activities to support decision making, build International Association for Public
relationships and strengthen communities. Participation and will be undertaken in
The Policy also seeks to improve Council’s accordance with Council’s Privacy Policy.
engagement processes and outcomes
The Local Government Act 1989 (the Act)
through encouraging a consistent approach
and a range of other legislation set out
and continual learning through evaluation,
minimum requirements for some specific
and through expanding the range of
consultations. The preparation and
engagement methods used.
adoption processes for both the Council
Community engagement is defined as the Plan and the Annual Budget are subject to
range of opportunities for public compliance with Section 223 of the Act. In
involvement in Council decision-making, many instances Council will go above and
relationship building and community beyond the minimum requirements of the
strengthening. Community engagement is Act to gain a strong understanding of our
achieved when the community is, and feels, community’s wants and needs to ensure we
part of a process. are achieving the best possible outcomes
for our community.
Some community engagement processes
are undertaken to support decision making,
some are about relationship building whilst
Maroondah Seniors Week Expo at Karralyka
26 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Our Commitments
The Council Plan is divided into eight future outcome areas, each with a set of four-year
key directions (strategies), annual priority actions, strategic indicators and supporting
strategies and plans. The priority actions identified work towards the achievement of the
key directions, and ultimately toward the outcomes and vision outlined in Maroondah
2040: Our future together. A range of Council activities linked to these key directions and
Council Plan priority actions are reported in Council’s Annual Report.
For each of the eight Maroondah 2040 outcome areas within the Council Plan 2017-2021,
there is:
The vision
Describes where the community would like the municipality to be by
the year 2040 in relation to this future outcome.
Key Directions
Identifies key Council strategies over the four-year term of the
Council Plan that work towards the achievement of preferred future
outcomes identified in Maroondah 2040: Our future together
Priority Actions
Highlights priority activities to be undertaken by Council over the 2017-2021
period that will contribute to the achievement of the preferred outcome
outlined in Maroondah 2040: Our future together.
Council Plan Indicators
List a number of Council driven performance measures that help monitor
progress made towards the achievement of Maroondah 2040 preferred
outcomes and Council Plan key directions over the 2017-2021 period.
Supporting policies, strategies and plans
These supporting policies, strategies and plans contribute to the
delivery of preferred outcomes outlined within the Maroondah 2040
Community Vision and the Council Plan.
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 27Council Plan 2017-2021
Health and fitness station at a local park
A safe, healthy and active
community
In the year 2040, Maroondah will be a safe, healthy and active community with local
opportunities provided for people of all ages and abilities to have high levels of social,
emotional and physical wellbeing.
Key Directions 2017–2021
A safe community A healthy community
1.1 - Work in partnership to address 1.5 - Facilitate the provision of affordable,
community safety issues, with a focus on accessible and responsive services,
activity centres, public spaces, roads and resources and initiatives that support the
public transport physical and mental health and wellbeing of
the community
1.2 - Plan and advocate for the application
of community safety principles that 1.6 - Actively promote health and wellbeing
facilitate a safe built environment principles and initiatives within the
community
1.3 - Promote and facilitate safer cultures
relating to issues of alcohol, drugs, tobacco, 1.7 - Support the establishment of an
gambling, child abuse and family violence integrated regional health precinct
1.4 - Encourage and support the 1.8 - Advocate for the increased provision of
implementation of initiatives and programs affordable primary, allied and specialist
aimed at improving the actual and treatment services and facilities
perceived safety of the community
1.9 - Facilitate development of integrated
health and community service hubs within
neighbourhood centres in partnership with
key service providers
1.10 - Embrace a preventative evidence-
based approach to addressing issues of
chronic and communicable disease, food
safety, and public health
28 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Key Directions 2017–2021 Council Plan Indicators
A healthy community • Participation in the Maternal and Child
Health service
1.11 - Work in partnership to address and
promote awareness of mental health issues • Number of visits to aquatic facilities per
within the community head of municipal population
• Community satisfaction with recreation
1.12 - Apply healthy by design principles in
facilities
planning for the development and
revitalisation of activity centres and public • Customer satisfaction with Children’s
spaces. Services Programs
• Participant satisfaction with Youth
1.13 - Plan and advocate for the provision of
Services Programs
leading edge facilities and services to
support the needs of an ageing population • Percentage of required food safety
assessments undertaken
1.14 - Ensure that all young people and their
families in Maroondah have access to
affordable childcare, education, health and Supporting policies,
leisure services
strategies and plans
1.15 - Advocate and promote the increased
provision of affordable housing options in • Children’s Plan 2015-2019
accessible locations
• Community Wellbeing Plan 2013-2017
1.16 - Advocate for the development of an (incl. Municipal Public Health Plan)
equitable and sustainable regionally- (currently under review)
sourced healthy food system • Domestic Animal Management Plan
1.17 - Promote healthy eating and physical 2017-2021
activity by supporting education initiatives • Gaming Policy 2007
and providing a diverse range of accessible
• Melbourne East Sports and Recreation
open spaces, and recreation facilities and
Strategy 2016
services
• Open Space Policy 2016
An active community • Open Space Strategy 2016
1.18 - Enhance and maintain an integrated • Physical Activity Strategy 2015-2019
and connected network of passive and
• Youth Strategy 2017-2021
active open space to promote community
health and wellbeing
1.19 - Provide a range of integrated
recreation and leisure facilities that meet
the needs of all ages and abilities
1.20 - Enhance Maroondah’s state of the art
sporting precincts to cater for a wide range
of recreational pursuits
1.21 - Support and empower local
community groups, sporting clubs and
special interest groups across Maroondah
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 29Council Plan 2017-2021
A safe, healthy and active
community
Priority actions 2017-2021
Council Plan Priority Actions 17/18 18/19 19/20 20/21
Commence construction of the the $2.5m Jubilee Sporting
Pavilion redevelopment ** Subject to external funding •
Commence construction of the $2.0m HE Parker Sporting
Pavilion redevelopment •
Develop a Gender Equity Policy/Statement
•
Finalise a new Gaming Policy and commence preparation of
a planning scheme amendment to incorporate the policy into
the Maroondah Planning scheme
• •
Complete the design works, undertake operational readiness
planning and construct the $13.5m HE Parker Multi Sports
Complex
• •
Undertake works to implement CCTV in Croydon Town
Centre, including detailed design and documentation, along
with the supply and installation of cameras
• •
Prepare and commence implementation of a new Maroondah
Health and Wellbeing Plan 2017-2021 •
Commence sportsfield reconstruction works at Jubilee Park
in Ringwood •
Commence construction of the $2.5m Silcock Sporting
Pavilion redevelopment in Croydon •
Participate in the South East Melbourne Council’s Alliance
(SEMCA) Alcohol Density Project to strengthen decision
making capabilities for packaged liquor outlets
•
Undertake sportsfield reconstruction works at Quambee
Reserve No.1 Oval in Ringwood North •
Commence construction of the $1.6m Springfield Sporting
Pavilion redevelopment ** Subject to external funding •
Commence construction of the $1m Dorset Sporting Pavilion
Redevelopment •
Facilitate implementation of the Croydon Civic Masterplan
•
Complete the Proclamation Park Sporting Pavillion
redevelopment •
Commence development of a Youth Strategy 2021-2024
•
Undertake an investigation into additional synthetic surfaces
for sportsfields in Maroondah •
30 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Aquanation gym MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 31
Council Plan 2017-2021
Women on the Go Event
A prosperous and learning
community
In the year 2040, Maroondah will be a thriving centre of economic activity and
opportunity within the eastern region where the sustainability and growth of local
businesses is supported. All community members, groups, education providers and local
businesses have access to a wide range of quality learning resources and facilities.
Key Directions 2017–2021
A properous community
2.1 - Advocate, promote and market key 2.6 - Work in partnership to promote local
business opportunities and the competitive employment opportunities for marginalised
strengths of the municipality and disadvantaged population groups
2.2 - Promote and leverage the strategic 2.7 - Embrace a place-based approach to
location of Ringwood as the Metropolitan the development and revitalisation of
Activity Centre for the outer eastern region neighbourhood centres that provide
opportunities for local business and places
2.3 - Promote the diversification and
for social connection and interaction
localisation of Maroondah’s economy to
stimulate job growth and encourage the 2.8 - Seek increased investment in targeted
community to work and live locally industries, including advanced
manufacturing and associated supply
2.4 - Provide support to small and medium
chains
enterprises to help them fulfil their potential
and be successful 2.9 - Embrace the full potential of a new
digital economy and encourage
2.5 - Establish a business resource hub to
participation and collaboration by residents,
empower local business, encourage
businesses, health and community services
innovation and support alternative modes
and education sectors
of employment
2.10 - Identify and facilitate development of
under-utilised key urban renewal sites along
transit corridors
32 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Key Directions 2017–2021 Key Directions 2017–2021
A prosperous community A learning community
2.11 - Facilitate, support and encourage 2.21 - Help local businesses to position
initiatives that increase education, training themselves and embrace the requirements
and employment opportunities for children, of a low carbon economy
youth and young adults
2.22 - Work in partnership to encourage and
2.12 - Broker community-government- support young people to remain engaged in
business partnerships that build social education and training, and promote links
capital, create community connections and to employment
foster a culture of corporate social
2.23 - Facilitate connections between
responsibility
education providers, businesses and the
2.13 - Facilitate business-business broader community to support employment
partnerships that advance collaboration, pathways, intergenerational connections
peer support, mentoring, training and knowledge transfer
opportunities and knowledge sharing
2.14 - Facilitate the enhancement and
revitalisation of industrial and commercial
Council Plan Indicators
precincts that maximise investment,
• Proportion of active library members in
promote diverse job opportunities and
municipality
provide for value adding industries
• Business participation in Bizhub Business
A learning community Development Program
2.15 - Facilitate and encourage the provision • Positive improvement in business skills/
of world-class life-long learning performance through Bizhub Business
opportunities in Maroondah, from early Development Program
learning through to adult and tertiary levels
2.16 - Advocate for and encourage
increased access to and participation in Supporting policies,
tertiary education strategies and plans
2.17 - Facilitate and encourage places,
spaces and programming that provide for a • Bayswater / Bayswater North Industrial
third place of community connection Precinct Strategy 2015
beyond home and work. • Melbourne East Regional Plan 2020
2.18 - Advocate for and adopt the rollout of • Ringwood Metropolitan Activity Centre
high speed broadband to all Masterplan (under development)
neighbourhoods and encourage take-up by • Street Activities Policy 2014
businesses, services, education providers
and households
2.19 - Advocate for and support a
coordinated, integrated and evidence based
approach to addressing skill shortages for
local businesses
2.20 - Encourage lifelong learning
opportunities that support mature age and
retired people to participate in the
workforce, learn new skills and build
community connections
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 33Council Plan 2017-2021
A prosperous and learning
community
Priority actions 2017-2021
Council Plan Priority Actions 17/18 18/19 19/20 20/21
Undertake pedestrian and vehicle access improvement
works at Heathmont Shopping Precinct - Canterbury Road,
Heathmont
•
Commence Regional Service Partnerships at Realm
•
Work in partnership to finalise development of the
Ringwood Metropolitan Activity Centre Masterplan •
Work in partnership to implement the Bayswater /
Bayswater North Industrial Precinct Strategy • •
Improve carparking in the Heathmont and Ringwood East
neighbourhood centres •
Deliver the Croydon Library Integrated Customer Service
Project •
Plan for carparking improvements in the Ringwood
Metropolitan Activity Centre and the Croydon Activity
Centre
•
Commence carparking improvement works in the Croydon
Activity Centre •
Commence carparking improvement works in the
Ringwood Metropolitan Activity Centre •
Work in partnership to facilitate appropriate development
within the Ringwood Metropolitan Activity Centre and
Croydon Activity Centre
• • • •
34 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Aerial view of Ringwood Clocktower looking west MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 35
Council Plan 2017-2021
Ringwood Town Square
A vibrant and culturally rich
community
In the year 2040, Maroondah will be a creative cosmopolitan community recognised for its
celebration and promotion of arts and culture. There will be a broad range of engaging
entertainment options, diverse cultural activities and the creation and display of traditional
and contemporary forms of art.
Key Directions 2017–2021
A vibrant and culturally rich community
3.1 - Facilitate the establishment and 3.9 - Broker partnerships and relationships
consolidation of cosmopolitan food, dining to better connect local artists and the
and cultural precincts in key activity centres broader community
3.2 - Provide a diverse range of engaging 3.10 - Encourage a range of temporary and
entertainment spaces, events and activities permanent public art that celebrates the
unique characteristics of Maroondah
3.3 - Support festivals and events that
including our history, cultural diversity,
celebrate local arts, diversity and produce
environment and future aspirations
3.4 - Promote innovative, contemporary
3.11 - Advocate for and value the
and socially engaged arts practice
contribution of the arts in supporting
3.5 - Support and celebrate the unique thriving neighbourhoods and vibrant
cultures of emerging communities in activity centres
Maroondah
3.12 - Encourage community-business
3.6 - Promote, celebrate and recognise our partnerships that support local artists
indigenous arts and culture
3.13 - Utilise emerging technologies and
3.7 - Encourage artistic expression and online mediums to promote emerging and
community participation in the arts established artists and arts practice
3.8 - Promote opportunities and spaces for
artists to create and display their work
36 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Council Plan Indicators Supporting policies,
strategies and plans
• Community satisfaction with arts centres
and libraries • Arts and Cultural Development Strategy
• Proportion of households who engaged 2014-2018
in one or more arts and cultural activities • Public Art Policy 2015
over the last 12 months
• Number of community members involved
in classes at Wyreena Community Arts
Centre
Public art
installation in Town
Park, Croydon
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 37Council Plan 2017-2021
A vibrant and culturally rich
community
Priority actions 2017-2021
Council Plan Priority Actions 17/18 18/19 19/20 20/21
Create a new Croydon Town Square, including community
engagement, completion of detailed design and
construction
• • •
Implement innovative and engaging arts events and
outcomes in Ringwood Town Square arts precinct • •
Commence development of an Arts and Cultural
Development Strategy 2018-2022 •
Commence the $10m Karralyka redevelopment
** Subject to funding •
Karralyka, Ringwood East
38 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021Artist impression of new Croydon Town Square
VIEW 1
MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021 39Council Plan 2017-2021
Planting trees in our bushland reserves
A clean, green and
sustainable community
In the year 2040, Maroondah will be a leafy green community with high levels of waste
diversion and sustainable approaches to infrastructure development, urban design and
management of natural resources. Our community is resilient and has the knowledge,
capacity and resources to make sustainable lifestyle choices.
Key Directions 2017–2021
A clean community A clean community
4.1 - Ensure the long-term protection and 4.5 - Enhance Maroondah’s parklands,
rehabilitation of the city’s waterways and bushlands, gardens and open spaces
wetlands to improve water quality and
4.6 - Protect and restore biodiversity and
streamflow
native habitat for local plants and animals
4.2 - Provide leadership and adopt on public and private land
sustainable innovative approaches to limit
4.7 - Preserve and enhance Maroondah’s
consumption, prevent litter, reduce waste
canopy vegetation
to landfill and encourage reuse and
recycling of resources 4.8 - Create and foster a culture within our
community that is committed to protecting
4.3 - Build the capacity of households and
the unique features of Maroondah’s
businesses to behave more sustainably,
landscape, including our ridgelines,
reduce waste and minimise consumption of
waterways, canopy vegetation, green open
natural resources
space and bushland reserves
4.4 - Work in partnership to improve air
4.9 - Work in partnership with local
quality by enhancing vegetation and
communities to encourage thriving
encouraging use of sustainable transport
community gardens and promote
modes
sustainably grown local produce
40 MAROONDAH CITY COUNCIL - COUNCIL PLAN 2017-2021You can also read
