MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association

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MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
MEMBERS’ MAGAZINE      NOVEMBER-DECEMBER 2019

  Setting Healthy Boundaries
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
Great news: the alberta Challenge is back again!
      • Your help is vital to keep our applications process open!
      • IF YOU HaVe nOt aLreaDY reGIstereD, tHen DO It nOw!

                                  the ALBERTA CHALLENGE!
                                                        Coming Nov-Dec 2019!

                             nOV 1 – DeC 31, 2019

the alberta Challenge is our annual public fundraising campaign where members of the veterinary community
can join together with animal lovers and businesses across Alberta to provide aid for pets in need.

From November 1 through December 31, 2019, small fundraising events led by veterinary clinics and local
groups/businesses raise public awareness and funding for Tails of Help to fulfill our mission:

Help keep more four-legged members of low income
alberta families healthy and happy for years to come!

In september 2019 tails of Help had to place a temporary
suspension on applications due to running low on funding.

Your support is vital:     this is tails of Help major
fundraising event of the year. Donations made during the
alberta Challenge enable us to keep saving more pets in 2020.

For more information or to order your Free Fundraising Kit,
register to participate in the alberta Challenge today!
Registration still open at tailsofhelp.ca/alberta-challenge
or by email alberta-challenge@tailsofhelp.ca

Scan for more
information:

                                                                             2019 Premier Sponsor
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
Editor’s Notebook

A      n undocumented activity in my role with the

                                                                                                                                                                          30
       association is learning of the passing of ABMVA
members and attending funerals or memorials. While
not always possible, the ABMVA strives to send
representation from the office. As representatives of the

                                                                 Inside this Issue
profession, it is important to recognize the contribution
every member gives to the profession. Sadly, the loss of
some “not very old” members seems to be particularly
heavy this year.                                                 VOL. 21, ISSUE 6
    Two of the funerals that I attended this year were           2019 Registration Day — Calgary...................................................... 10-11
held in rural Alberta for practitioners who had lived in         Meet the ABVMA Team........................................................................... 22
their communities for decades. The amount of people              Echinococcus multilocularis Fact Sheet.............................................. 24-25
in attendance was such that a traditional church setting         Homewood Health Member Assistance Program.............................. 26-27
                                                                 Practice Management — Ransomware: Why You Should Be Scared.28-29
was unable to accommodate the service. Community
                                                                 On the Cover: Focus on Wellness — Setting Healthy Boundaries.... 30-31
centre halls and other large venues were required to             Food Animal Veterinary Medicine — ABVMA Market Research....... 32-35
fit all attendees. During these events, it profoundly            2019 CanWest Veterinary Conference............................................... 40-41
struck me the remarkable influence that veterinary               Welcome to the Profession...................................................................... 46
professionals have on the communities in which we live           ABVMA Student Leadership Awards....................................................... 47
and work.
    I am sure that all of us, in whatever practice type or       REGULAR ARTICLES
                                                                 Editor’s Notebook..................................................................................... 3
species that we are involved, have never sat back and            President’s Report...................................................................................... 4
contemplated the tremendous communal influence                   Registrar’s Report...................................................................................... 5
that we all have on a daily basis. Whatever the                  Council Highlights................................................................................... 6-7
social position that we embrace, or the involvement              Keeping You Current.................................................................................. 8
that we uphold within the community, it does not                 Complaints Director’s Report............................................................. 12-16
go unnoticed. People look up to their veterinary                 Membership Matters.......................................................................... 18-19
                                                                 Go Green................................................................................................. 19
professionals as leaders, educators, experts and, most
                                                                 CVMA Report...................................................................................... 20-21
importantly, as friends. Never underestimate the power           ABVTA News....................................................................................... 36-39
of the influence that you have over your community by            Dean’s Corner (UCVM & WCVM)........................................................ 42-43
virtue of what you do for a living and the services that         Student’s Corner (WCVM & UCVM)................................................... 44-45
you provide.                                                     In Memoriam............................................................................................ 48
    Embrace your communities and the warmth and                  PIPS Tip............................................................................................... 48-49
friendship that they offer. You are appreciated.                 CE Opportunities................................................................................ 49-50
                                                                 Classified Ads...................................................................................... 51-59
                                                                 Advertiser’s Index.................................................................................... 59

                                                                                 The ABVMA Members’ Magazine is a bi-monthly publication of the
              Darrell Dalton, DVM                                                Alberta Veterinary Medical Association delivered free of charge to
                                                                                 members of the ABVMA.
 Registrar, Alberta Veterinary Medical Association

                                                             PRODUCTION
                                                             Editor – Dr. Darrell Dalton                                CONTACT US
                                                             Design, Layout & Printing – Burke Group                    Alberta Veterinary Medical Association
                                                             Communications and Professional                            Bldg. 3, Elm Business Park
                                                             Enhancement – Kathy Naum                                   Suite 104, 9452 – 51 Avenue, NW
                                                                                                                        Edmonton, AB T6E 5A6
                                                             ADVERTISING
                                                             Display Advertising – Sarah Munn                           Phone: 780-489-5007
                                                             Classified Advertising – Mandi Duggan                      Toll-Free: 1-800-404-2862
                                                                                                                        Fax: 780-484-8311
                                                             EDITORIAL POLICY
                                                             The ABVMA Members’ Magazine                                Return Undeliverable
                                                             welcomes article submissions, letters                      Canadian Addresses to:
                                                             to the editor and advertising requests                     Alberta Veterinary Medical Association
                                                             on topics and products related to the                      Suite 104, 9452 – 51 Avenue, NW
                                                             veterinary profession.                                     Edmonton, AB T6E 5A6 Canada
                                                             The editor reserves the right to reject                    Canadian Publication Mail Agreement
                                                             submissions if they do not meet the                        40014637
                                                             ABVMA’s editorial criteria.
                                                             The editor also reserves the right to
                                                             edit submissions (including letters to the
                                                             editor) for clarity, length and correction of
                                                             factual inaccuracies.

                                                                                                                                             WWW.ABVMA.CA                   3
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
President’s Report

                                             LET’S NOT FORGET THE GOOD                              The relationships and friendships I
                                                                                                have developed with my clients has helped
                                             Veterinary medicine is an outstanding              motivate me through tough times. Clients
                                             profession that allows veterinarians and           believe in us, and the most rewarding feeling
                                             registered veterinary technologists (RVTs)         is seeing the positive effect you have made
                                             to save lives and create long-lasting              in someone’s life. For many people, their
                                             relationships. However, difficult days             animals are a part of their family. We, as
                                             dealing with upset clients, saying goodbye         veterinarians, have the gift of giving someone
                                             to terminally ill patients and, at times,          hope and reassurance when they need it
                                             defending the cost of services can make it         the most. We are compassionate people
                                             is easy to forget the reasons why we chose         dedicated to helping animals.
                                             this career. If we take a personal moment              Every veterinarian and veterinary
                                             to consider the wonders of our profession,         technologist joined this profession to make
                                             the positive aspects definitely outnumber          a difference — in an animal’s life, in the
                                             the negatives.                                     owners’ lives and our own lives. Every day
       Lisa Lomsnes, DVM                         At times, I know we all have questioned        we are able to witness the inseparable bond
                                             why we choose this career, but one small           between animals and people. We feel for
     President, Alberta Veterinary           victory makes all the tears and sleepless
         Medical Association                                                                    our clients when that bond is lost and the
                                             nights worth it. We are doing a good job. It       memory of their furry friend is the only
                                             is not an easy job, but it is a job worth doing.   thing they have left. No matter how many
                                             Just take a look at where veterinary medicine      times we experience it, it never gets easier
                                             was in the past and where it is today. No          seeing someone lose their best friend and
                                             matter how big or small are the obstacles we       a part of their family. The truth behind our
                                             face in veterinary medicine, we are the lucky      job is that we witness and feel heartache,
                                             professionals who get to save animals. Every       tragedy, loss and everything else in between.
                                             day we impact lives, not just the lives of our     However, let’s not forget all the good we
                                             four-legged patients, but the lives of our         do and the good we will continue to do! I
                                             clients as well.                                   cannot express it enough how fortunate we
                                                                                                are to be able to do what we do.
                                                                                                    From delivering calves, to a typical
                                                                                                spay, and taking in rescue and surrendered
                                                                                                animals, we fight and speak for those that
                                                                                                cannot speak for themselves. We are the
                                                                                                voice that animals, big and small, depend on.
                                                                                                At times, we are their only hope. Remember,
                                                                                                no number of bad days can replace the
                                                                                                feeling and emotion that overcomes us when
                                                                                                we help those in need, both animals and
                                                                                                people.

              Season’s Greetings
          The ABVMA staff extends best wishes
      to you all for a safe and happy holiday season.
                             Season’s greetings from:

     Dr. Darrell Dalton, Dr. Phil Buote, Dr. Jocelyn Forseille, Ms. Kathy Naum,
    Ms. Lisa Barry, Ms. Mandi Duggan, Margaret Massey, RVT, Ms. Sarah Munn,
                       Desiree Sieben, RVT, Ms. Sandra Ward

4   ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
Registrar’s Report

AS WE APPROACH THE CHRISTMAS                            Homewood Health also offers Life Smart
season, there are also certain annual tasks         Lifestyle and Specialty Counselling. This
that roll out at this time of year. Annual          is a series of work-life services that offer
membership renewals with the ABVMA                  advice from experts, information, coaching
should be in your hands now, or will be very        and resources that you can access and use
shortly. Members are reminded that their            in your own way. Each service has been
annual registration is their responsibility to      developed to allow you to take a proactive
complete and submit. In some situations, the        approach to manage everyday challenges and
employer has agreed to pay the registration         life transitions, and receive information and
fee, but it remains your responsibility to          support that suits your unique situation. For
ensure that the information provided is             the most part, these services are delivered by
current, accurate and provided on time.             telephone and often include an assessment,
    In addition, it is your responsibility to       a personalized package of information and
ensure that your annual dues are paid. Be           useful tools with your best interests in mind.
sure to inform us if you are not renewing,              Lifestyle and Specialty Counselling
otherwise your membership record will show          services include: parenting, childcare and
                                                    eldercare, legal consultation by qualified                 Darrell Dalton, DVM
you as being cancelled by Council for non-
payment. Incomplete registrations or unpaid         lawyers, financial guidance through certified             Registrar, Alberta Veterinary
dues on Jan. 1, 2020, mean that you are not         financial experts, nutritional counselling by                Medical Association
registered with the ABVMA, and therefore            registered dietitians, career counselling that
are not eligible to practice veterinary medicine    also includes pre-retirement and shiftwork
in Alberta, nor are you likely covered by the       guidance provided by career counsellors,
                                                    smoking cessation support as well as a            statistics from the last quarter are published
clinic’s professional liability insurance policy.                                                     on pages 26-27 of this issue.
    Your renewal invoice from the ABVMA             specialized Jumpstart Your Wellness program
                                                    for people with specific health and/or weight         The second part of the Member Wellness
also contains a section where you can donate                                                          Program is the ABVMA Addiction
to the ABVMA Members’ Wellness Fund.                management goals.
                                                        There are also a number of other online       Rehabilitation Program. This portion of the
The ABVMA Member Wellness Program                                                                     Program is funded through donations from
features two distinct parts. The part used most     services available. E-Learning courses: self-
                                                    directed, confidential and interactive online     individual ABVMA members. Members
often is the Homewood Health Member                                                                   suffering from incapacitation due to an
Assistance Program that you are eligible            courses that include printable information,
                                                    quizzes, and exercises on twenty topics           addiction may receive much needed financial
for as a result of your registration with the                                                         assistance from the ABVMA on an interest-
ABVMA. Homewood Health offers Personal              designed to help you take charge of your
                                                    health and well-being. Health & Wellness          free-loan basis for treatment. Addiction
Counselling Services face-to-face, over the                                                           treatment is funded by the generous voluntary
telephone or online to meet each individual         Companion: an online resource of healthcare-
                                                    related materials, which is partnered with        donations of members to this program,
member’s needs. The counsellors are highly                                                            donated primarily at renewal time.
qualified with a minimum of a master’s              the Canadian Medical Association. The
                                                    Health & Wellness Companion contains an               Your donation will help members that
degree, typically in social work or psychology.                                                       currently cannot help themselves. Please
The counselling is based on a short-term            interactive health risk assessment, access to a
                                                    comprehensive library of medical information      consider giving generously to this program
model with a solution-focused approach that                                                           through your annual renewal.
is meant to help people understand their            and can even create a personal health record.
concerns and develop a plan of action to            Busy Family: an online child- and elder-care      To access Homewood Health 24 hours a
address them. This service can be accessed          services locator.                                 day, 7 days a week
24-hours/day, year round.                               All Homewood Health programs are              1-800-663-1142, TTY: 1-888-384-1152
                                                    funded through the general funds of the           International (call collect): 604-689-1717
                                                    ABVMA (your membership dues). Program             www.homewoodhealth.com

OUR VISION                          OUR MISSION
Healthy animals and people          Serving the public by regulating, enhancing and providing leadership in the practice of the profession
in a healthy environment.           of veterinary medicine in Alberta.

OUR VALUES

PROFESSIONALISM                     INTEGRITY                  LEADERSHIP                  INCLUSIVITY                      RESPECT
Demonstrating ethics, fairness,     Exemplifying honesty,      Inspiring a path that is    Fostering a safe, positive and   Interacting with empathy,
responsibility and accountability   trust and transparency     adaptable and visionary     collaborative environment        compassion and dignity

                                                                                                                               WWW.ABVMA.CA        5
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
Council Highlights

    2019 ABVMA Council
Back row, standing (left to right): Dr. Ingrid Hildebrandt, Dr. Baljit Singh, Dr. Colleen Pratt, Mr. Mick Howden, Dr. Pat Burrage, Dr. Keith Lehman, Mr. Ross Plecash, Dr. Louis Kwantes, Dr. Darrell
Dalton, Dr. Chris Belan, Dr. Daren Mandrusiak, Dr. Gurmeet Singh Tuli, Ms. Amanda Barker
Front row, seated (left to right): Dr. Kathy Keil, Ms. Kate Simon, Dr. Kirsten Aarbo, Dr. Lisa Lomsnes, Dr. Kim Romanufa, Ms. Darcie Steffler
Missing from photo: Dr. Douglas Freeman

Sept. 3-4, 2019
Daren Mandrusiak, DVM

Strategic Plan                                                       •    PIPS continues to maintain financial                             Increased UCVM student load
Council started off the meetings with an                                  independence and sustainability                                  A meeting was had with Dr. Dru Marshall,
open discussion on the strategic plan of                             •    Council has approved increased support                           University of Calgary Provost and Vice
the organization, risks presenting to the                                 for Alberta Farm Animal Care (AFAC)                              President (academic), and Dr. Baljit Singh,
profession and how to best address and                               •    a cost of living (COL) increase of 2.8%                          UCVM Dean. Vigorous discussion was
mitigate these risks. Particular focus was                                for the majority of ABVMA fees was                               had in regards to the University of Calgary
spent on how Council can reach out to the                                 approved (some exclusions)                                       and UCVM’s preparedness for an increased
membership for input, particularly rural                             Bylaws                                                                student load, including the availability of
mixed and large animal practices.                                    There was healthy discussion around draft                             funding, brick and mortar facilities, and
National Examining Board                                             bylaw amendments for the upcoming                                     teaching staff. Dr. Marshall and Dr. Singh
Dr. Annabelle Denson presented to Council                            2020 AGM.                                                             assured the membership they are more
on behalf of the National Examining Board.                                                                                                 than prepared for an increased student load
                                                                     Telemedicine in the province                                          to the college and are excited for this next
Presentation and conversation focused on                             Policy review in regards to Council’s position
the veterinary shortage in the province and                                                                                                stage for the UCVM. Discussion included
                                                                     on telemedicine services in the province. In                          how the ABVMA and the university can
recent changes that have been implemented                            particular, Council discussed some of the
successfully to shorten wait times and increase                                                                                            work together to approach the government
                                                                     challenges associated with the establishment                          for continued and increased support for the
preparedness to sit examinations.                                    of a veterinarian-client-patient relationship                         veterinary programs in the province to address
Budget                                                               via telemedicine and the difficulties                                 a workforce shortage.
A substantial amount of time was spent                               associated with out of province professionals
reviewing the upcoming 2020 budget for                               providing these services. A draft policy is                           Olds College
the organization. Some exciting highlights                           being worked on.                                                      Ms. Mary Medinsky, Chair of the school of
included:                                                                                                                                  Animal Science and Horticulture at Olds
                                                                     Specialist recognition of veterinarians                               College, presented to Council on changes
• the ABVMA continues to be in a strong                              and veterinary technologists
    financial position with a conservative and                                                                                             to the Olds College registered veterinary
                                                                     A policy was approved on specialist                                   technologist (RVT) program and the
    balanced budget
                                                                     recognition for veterinarians and veterinary                          increased number of graduates which will
• the Council Audit Committee is pleased
                                                                     technologists in Alberta.                                             help alleviate a shortage of RVTs in the
    with budget clarity and current financial
    statements                                                                                                                             province. The Veterinary Technician National
                                                                                                                                           Examination examination pass rate and

6    ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
2019 Council

retention rates in the program have remained    resolution. Caution was observed among          Bill 31
stable. The expedited program focuses on        most interviewees as to the ramifications       Council received an update from the executive
three consecutive full terms with no summer     that a change to the legislation could bring.   on continued work towards the rescindment
term away from studies.                         Concerns were brought forth as to different     of the VPA amendment in Bill 31.
Member Resolution 19-0I                         areas of the legislation that may have to be
                                                opened to fully achieve this and the possible   Calgary Stampede
The Council Task Force for Member                                                               Council was updated on the success associated
Resolution 19-0I updated Council on             ramifications of such changes. Council is
                                                seeking a legal opinion as to the risk to       with ABVMA government relations at the
recent interviews with the membership                                                           Calgary Stampede with Pam Cholak. This
to inquire as to membership support for         the profession as well as the practicality of
                                                implementing this change.                       work has gone a long way to put Alberta
the resolution. A general interest is noted                                                     veterinarians in the forethought of a new
within the membership for exploring this                                                        government.

                                                DR. DAREN MANDRUSIAK WAS                           Dr. Mandrusiak enjoys giving back to
                                                born and raised in St. Paul, AB. He attended    the community and volunteers as a race
                                                the University of Alberta in Edmonton           veterinarian in sled dog races across Canada
                                                prior to completing his schooling at the        and the United States. He also enjoys
                                                Western College of Veterinary Medicine          volunteering with wildlife rehabilitation in
                                                in Saskatoon, SK. He currently practices at     the Edmonton area.
                                                Park Veterinary Centre in Sherwood Park.
                                                   His professional interests include
                                                dentistry, surgery and exotic animal
                                                medicine (specifically avian, reptile and
                                                amphibian medicine).

      Daren Mandrusiak, DVM
 Member of Council – Edmonton Region

            Notice of the ABVMA Annual General Meeting
        Leadership Weekend and Member Recognition Banquet
                    February 28 to March 1, 2020
        Delta Edmonton South Hotel, 4404 Gateway Blvd, Edmonton, AB
        The Annual General Meeting (AGM) of the Alberta Veterinary Medical Association will take place on Sunday, March
        1, 2020. Members are encouraged to participate in association affairs and are invited to attend the AGM. Breakfast will
        be served at 8:00 a.m. and the meeting will commence at 9:00 a.m.
        The Membership Recognition Banquet will be held on Saturday, February 29, 2020, commencing at 6:00 p.m.
        Complimentary tickets for this event are available to ABVMA members who attend the AGM. Tickets for
        accompanying guests and members who do not attend the AGM may be purchased through the ABVMA office at a cost
        of $70.00 each plus GST. All tickets must be pre-purchased through the ABVMA office no later than January 31, 2020.
        If you would like a ticket for the Membership Recognition Banquet on Saturday evening and/or the AGM on Sunday,
        please contact Mandi Duggan at the ABVMA office, Toll Free: 1-800-404-2862, Phone: (780) 489-5007 Ext. 222,
        Email: mandi.duggan@abvma.ca.

                                                                                                                        WWW.ABVMA.CA           7
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
KEEPING YOU CURRENT
                                              • 18: AR presented lecture at University of        • CM participated in Provincial
    Legend                                      Alberta                                             Communications Meeting
                                              • 20:                                                 teleconference
    R = Registrar
                                                 • R participated in Audit                  •   4:
    DR = Deputy Registrar
                                                    Committee teleconference                     • DR attended Municipalities of Central
    AR = Assistant Registrar
                                                 • R, AR attended meeting with NAIT                 District meeting in Kananaskis
    CM = Communications Manager                     representatives in Edmonton                  • AR attended Member Wellness
                                                 • AR participated in Wellness Webinar              Advisory Committee meeting
Member Engagement                             • 23:
                                                 • DR attended Practice Review Board        •   7:
                                                                                                    in Edmonton

Council election nominations                        meeting in Edmonton                          • R attended AFAC Board Meeting
                                                 • President attended UCVM Awards                   in Lacombe
• Leadership Weekend and the Annual                 in Calgary                                   • AR presented at Read-In Week
  General Meeting will be held Feb. 28 to     • 24: DR participated in Complaint Review             in Edmonton
  March 1, 2020, in Edmonton. Please see        Committee teleconference                    •   8:
  the announcement on page 7 of this issue.   • 24-25:                                           • R, DR participated in Cannabis
                                                 • R presented at Infonex PRO seminar               Working Group teleconference
                                                    in Vancouver                                 • R, DR, AR, CM attended meeting
Association Activities                           • DR attended hearing in Edmonton                  with ABVTA and Pam Cholak,
ABVMA Management and Council                  • 25:                                                 government relations advocate
represented the association through              • AR attended CPSA Radiation               •   9:
numerous activities over the last                   Program meeting in Edmonton                  • R, DR attended meeting and tour with
two months:                                      • CM participated in teleconference                Andre Corbould, Deputy Minister,
SEPTEMBER 2019                                      with Simon Otto regarding One                   Agriculture and Forestry
• 3: President, R, DR, CM attended White            Health Antimicrobial Stewardship             • AR, CM attended Steering
  Coat Ceremony in Calgary                          Conference in Edmonton                          Advisory meeting with Simon Otto
• 3-4: R, DR attended Council Meeting in      • 26-28: Vice President and R attended                regarding One Health Antimicrobial
  Calgary                                       American Association of Veterinary State            Stewardship Conference in Edmonton
• 5: DR participated in Complaint Review        Boards Conference in St. Louis, MO          •   10:
  Committee teleconference                    • 26: AR attended Companion Animal                 • AR attended Food Animal Advisory
• 6-8: President, R attended SVMA               Advisory Committee meeting                          Committee meeting in Edmonton
  Conference and AGM in Regina                  in Edmonton                                      • R participated in Registration Issues in
• 9:                                          • 30: R, AR, CM attended Executive                    Professional Regulation webinar
   • R, AR, CM attended meeting with            Meeting with Simon Otto regarding the       •   15: DR participated in Tails of Help
      ABVTA in Edmonton                         One Health Antimicrobial Stewardship            teleconference
   • R, DR, AR attended Registration            Conference in Edmonton                      •   16: AR attended Human Resources
      Committee meeting in Calgary                                                              Development Advisory Committee
• 10: R, DR, AR, CM attended                  OCTOBER 2019                                  •   17-18: President, Vice President, R, DR,
  Registration Day in Calgary                 • 1:                                              AR attended Council Meeting in Banff
• 11:                                            • R, DR, AR attended Practice              •   19-21: Vice President attended CanWest
   • R, DR, AR attended meeting                     Inspection Practice Standards meeting       Veterinary Conference in Banff
      with Simon Otto regarding One                 in Edmonton                             •   19-22: President, R, DR, AR, CM
      Health Antimicrobial Stewardship           • DR teleconference with Pam Cholak,           attended CanWest Veterinary Conference
      Conference in Edmonton                        government relations advocate               in Banff
   • CM attended Classroom Agriculture           • CM participated in Ag for Life           •   24: DR attended Companion Animal
      Program meeting in Calgary                    Education Update teleconference             Disaster Response Working Group
• 12: R, CM attended Vet West meeting in      • 2: AR presented lecture at UCVM in              meeting in Edmonton
  Edmonton                                      Calgary                                     •   25: AR attended Wildlife and Ecosystem
• 17:                                         • 3:                                              Health Advisory Committee meeting in
   • R, AR participated in teleconference        • DR participated in Complaint Review          Edmonton
      regarding Fair Practices Act                  Committee teleconference                •   28-30: DR attended Canadian Network
      and Regulation                             • DR, AR, CM attended Steering                 of Agencies Regulation Conference in
   • R, CM participated in teleconference           Committee teleconference with               Quebec City
      with Vintage Veterinary Exhibit               Simon Otto regarding the One
      Association                                   Health Antimicrobial Stewardship
                                                    Conference in Edmonton

8    ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
What’s your
vision for the
future of your
business?

3
                          Questions to
                          ask as you enter
                          discussions
                          with potential
                          partners.

                                                                             – Dr. Louis Kwantes, Park Veterinary Centre.
                                                                               Sherwood Park, AB. NVA partner since 2016.

NO.    01                                       NO.    02                                       NO.     03
Is it the right culture                         Are there flexible                              How comprehensive
fit for your team?                              deal structures?                                are the support services?

As you begin considering your options           Because selling your pet hospital is            As you contemplate transitioning
for selling your pet hospital business,         such a personal decision, you’ll want           your business, you’ll want to know
it’s important to find a partner aligned         to understand what types of options             every aspect is covered. Seek out
with your values, respectful of the             are available, and to what level they           a partner with a dedicated
individuality of what you’ve built, and         can tailor the terms to meet your               team seasoned in marketing
equipped to grow your business, while           needs.                                          (including digital advertising
your team and culture remain intact.                                                            and social media strategy),
                                                ASK IF THE BUYER CAN:                           web development and hosting,
Ask around to find out which buyers                                                              client satisfaction surveys, IT, HR,
                                                • Make all cash offers with no
have the best reputation for caring for                                                         accounting, taxes, legal and more.
                                                  finance contingency
pets and the people who love them.
                                                • Offer Joint Venture partnerships
                                                  for growth and flexibility
                                                • Buy the real estate outright or
                                                  lease from you

NVA has over 700 partnerships in the US, Canada, Australia and New Zealand. Our passionate, visionary
local pet resort and hospital leaders embody NVA’s unique entrepreneurial spirit. We’d be more than
happy to talk through your questions and concerns. You can reach us at 888.767.7755 or info@nva.com.
MEMBERS' MAGAZINE Setting Healthy Boundaries - NOVEMBER-DECEMBER 2019 - Alberta Veterinary Medical Association
2019 Registration Day — Calgary

VETERINARIANS AND REGISTERED VETERINARY TECHNOLOGISTS (RVTS) FROM ACROSS THE PROVINCE CAME
together for our biannual ABVMA Registration Day on Sept. 10, 2019, at the Best Western Premier Hotel in Calgary. Following breakfast,
registrants were warmly welcomed by the association’s dignitaries. Much of the day was spent in small group discussions of case scenarios
exploring the various rules and regulations of the Veterinary Profession Act and Regulations, Bylaws, Practice Standards and the complaints
process. And, of course, networking and catching up with old friends, classmates and colleagues during the breaks continues to be an
important part of the day!
   A combined 127 veterinarians and RVTs became members of the veterinary profession in Alberta. Welcome to the profession!

Lisa Lomsnes, DVM
President, Alberta Veterinary Medical Association

VETERINARIANS
Name                            Membership                                       Reg #    Name                              Membership                                      Reg #
                                                                           /Affiliation                                                                               /Affiliation
Dr.   Sivarathy   Amarasinghe   Temporary Registered Veterinarian                3655     Dr.   Jessica     Pang           General Practice Registered Veterinarian         3820
Dr.   Garry       Arvesu        General Practice Registered Veterinarian         3333     Dr.   Laura       Perry          General Practice Registered Veterinarian         3793
Dr.   Joel        Ballard       General Practice Registered Veterinarian         3792     Dr.   Shannon     Phelps         General Practice Registered Veterinarian         3786
Dr.   Michael     Bartsoff      General Practice Registered Veterinarian         3785     Dr.   Melanie     Pinel          General Practice Registered Veterinarian         3706
Dr.   Tayler      Belosowsky    General Practice Registered Veterinarian         3783     Dr.   Alma Laura Ramos Rojas Temporary Registered Veterinarian                    3805
Dr.   Simon       Bourassi      Supervised Limited Practice Registered           3804     Dr.   Luke        Runnion        Time Limited Registered Veterinarian             3724
                                Veterinarian                                              Dr.   Satinder    Saini          General Practice Registered Veterinarian         3811
Dr. Chinna        Chegireddy    General Practice Registered Veterinarian         3714           Pal Singh
    Thirumal                                                                              Dr.   Sherisse    Sakals         General Practice Registered Veterinarian         3309
Dr. Erin          Culligan      General Practice Registered Veterinarian         2339     Dr.   Jodie       Santarossa     General Practice Registered Veterinarian         1933
Dr. Debbie        De Rantere    General Practice Registered Veterinarian         2592     Dr.   Laci        Schmidt        General Practice Registered Veterinarian         3784
Dr. Rebecca       Gilday        General Practice Registered Veterinarian         3799     Dr.   Tanja       Schnabel       General Practice Registered Veterinarian         3795
Dr. Larissa       Goodman       General Practice Registered Veterinarian         3796     Dr.   Sharandeep Sekhon          General Practice Registered Veterinarian         3813
Dr. Jasmine       Grewal        Supervised Limited Practice Registered           3723     Dr.   Kevyn       Smith          General Practice Registered Veterinarian         3797
                                Veterinarian                                              Dr.   Rebecca     Tees           General Practice Registered Veterinarian         3789
Dr. Hanna         Haardt        Supervised Limited Practice Registered           3801     Dr.   Harnarinder Uppal          Temporary Registered Veterinarian                3704
                                Veterinarian                                              Dr.   Thomas      Vadakkethalak- General Practice Registered Veterinarian         3703
Dr. Stephanie     Jaggard       Supervised Limited Practice Registered           3693                       kal Babu
                                Veterinarian                                              Dr.   Natasha     Walzthoni      General Practice Registered Veterinarian         3794
Dr. Claire        Janse Van     General Practice Registered Veterinarian         3807     Dr.   Ian         Warrington     General Practice Registered Veterinarian         3779
                  Rensburg                                                                Dr.   Ellen       Watkiss        General Practice Registered Veterinarian         3726
Dr.   Gerges      Keroles       Temporary Registered Veterinarian                3806     Dr.   Lindsay     Willis         Supervised Limited Practice Registered           3810
Dr.   Lyndsay     Kong          General Practice Registered Veterinarian         3818                                      Veterinarian
Dr.   Gary        Kruger        General Practice Registered Veterinarian         1535     Dr.   Stephanie Wong             General Practice Registered Veterinarian         3778
Dr.   Louise      Lam           General Practice Registered Veterinarian         3808
Dr.   Ashley      Lamond        General Practice Registered Veterinarian         3530     REGISTERED VETERINARY TECHNOLOGISTS
Dr.   Julie       Langeman      General Practice Registered Veterinarian         3727     Name                          Membership                                          Reg #
Dr.   Jeffrey     Lees          General Practice Registered Veterinarian         3780                                                                                 /Affiliation
Dr.   Carolyn     Legge         General Practice Registered Veterinarian         2970     Ms. Andrea       Almhjell     General Practice Registered Veterinary              4032
Dr.   Yiran       Li            General Practice Registered Veterinarian         3787                                   Technologist
Dr.   Amy         Lister        General Practice Registered Veterinarian         3800     Mr. Emil         Aquino       Provisional Veterinary Technologist Member          4033
Dr.   Satwant     Lohat         General Practice Registered Veterinarian         3234     Ms. Shelby       Bennett      Provisional Veterinary Technologist Member          4004
Dr.   Anika       Lohnherr      Supervised Limited Practice Registered           3803     Ms. Reagan       Boucher      General Practice Registered Veterinary              3991
                                Veterinarian                                                                            Technologist
Dr.   Kirklin     Maclise       General Practice Registered Veterinarian         3781     Ms. Nicole       Broussard    General Practice Registered Veterinary              3887
Dr.   Mei         Martin        General Practice Registered Veterinarian         3782                                   Technologist
Dr.   David       McPhee        General Practice Registered Veterinarian         2823     Mr. James        Cazal        General Practice Registered Veterinary              3076
Dr.   Jenna       Meyer         Temporary Registered Veterinarian                3716                                   Technologist
Dr.   Lisa        Millican      General Practice Registered Veterinarian         3788     Ms. Shaelan      Clarkson     General Practice Registered Veterinary              3928
Dr.   Merete      Moeller-      Supervised Limited Practice Registered           3802                                   Technologist
                  Jensen        Veterinarian                                              Ms. Eve          Coers        General Practice Registered Veterinary              4013
Dr. Asel          Murtatha      Supervised Limited Practice Registered           3809                                   Technologist
                                Veterinarian                                              Ms. Valeria      Convey       General Practice Registered Veterinary              4016
Dr. Manvir        Nahal         Supervised Limited Practice Registered           3798                                   Technologist
                                Veterinarian                                              Ms. Emily        Cook         General Practice Registered Veterinary              3904
Dr. Cory          Neumann       General Practice Registered Veterinarian         3791                                   Technologist
Dr. Narges        Nourozieh     Supervised Limited Practice Registered           3712     Ms. Dakota       Creguer-     General Practice Registered Veterinary              4027
                                Veterinarian                                                               Norgate      Technologist
Dr. Omobolaji Ogun              General Practice Registered Veterinarian         3690     Ms. Tiffany      Davis        General Practice Registered Veterinary              3906
Dr. Nallely   Paez Nunez        General Practice Registered Veterinarian         3717                                   Technologist
Dr. Daniel    Pang              Unsupervised Limited Practice Registered         2720     Ms. Sarah        Dawson       General Practice Registered Veterinary              3913
                                Veterinarian                                                                            Technologist

10     ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
Registration Day

Name                      Membership                                      Reg #    Name                       Membership                                         Reg #
                                                                    /Affiliation                                                                           /Affiliation
Ms. Rachel    DeMan    Provisional Veterinary Technologist Member         4020     Ms. Montana Nault          General Practice Registered Veterinary             3998
Ms. Lindsay   Dion     Provisional Veterinary Technologist Member         4010                                Technologist
Ms. Kaytlin   Evans    Provisional Veterinary Technologist Member         3990     Ms. Kristina   Piché       General Practice Registered Veterinary             4000
Ms. Sabrina   Fagan    General Practice Registered Veterinary             4006                                Technologist
                       Technologist                                                Ms. Jessica    Piercey     General Practice Registered Veterinary             4024
Ms. Shaelyn Fate       General Practice Registered Veterinary             3896                                Technologist
                       Technologist                                                Ms. Jory      Pollard      Provisional Veterinary Technologist Member         4021
Ms. Katie     Frost    General Practice Registered Veterinary             3328     Ms. Mackenzie Porrill      General Practice Registered Veterinary             3995
                       Technologist                                                                           Technologist
Ms. Brooke    Fulmore  General Practice Registered Veterinary             3378     Ms. Francesca Pretto       General Practice Registered Veterinary             3910
                       Technologist                                                                           Technologist
Ms. Kelly     Gagnon   Provisional Veterinary Technologist Member         3915     Ms. Meg        Rogers      General Practice Registered Veterinary             3891
Ms. Nicole    Gillette General Practice Registered Veterinary             3909                                Technologist
                       Technologist                                                Ms. Brittney   Stark       General Practice Registered Veterinary             3905
Ms. Alexandra Grove    General Practice Registered Veterinary             3894                                Technologist
                       Technologist                                                Ms. Megan      Storey      General Practice Registered Veterinary             3900
Ms. Kimberly Hately    General Practice Registered Veterinary             3923                                Technologist
                       Technologist                                                Ms. Natalie    Taylor      General Practice Registered Veterinary             4029
Ms. Carley    Hauser   Provisional Veterinary Technologist Member         4030                                Technologist
Ms. Brittany Hicks     Limited Practice Registered Veterinary             3890     Ms. Lisa     Thompson      Provisional Veterinary Technologist Member         4023
                       Technologist                                                Ms. Samantha Thompson      General Practice Registered Veterinary             3917
Ms. Rebecca Johnston   General Practice Registered Veterinary             3889                                Technologist
                       Technologist                                                Ms. Adrianna Tooth         Provisional Veterinary Technologist Member         4022
Ms. Angela    Joseph   General Practice Registered Veterinary             3989     Ms. Lauren   Toth          General Practice Registered Veterinary             3927
                       Technologist                                                                           Technologist
Ms. Veda      Kaczmar  General Practice Registered Veterinary             3992     Ms. Jordyn     Turnquist   General Practice Registered Veterinary             3858
                       Technologist                                                                           Technologist
Ms. Telisa    Kapcsos  General Practice Registered Veterinary             4007     Ms. Alyson     Watters     Provisional Veterinary Technologist Member         4003
                       Technologist                                                Ms. Ashley     Wetzstein   General Practice Registered Veterinary             4012
Ms. Vanessa   Kapusta  General Practice Registered Veterinary             3921                                Technologist
                       Technologist                                                Ms. Ranasinhe Wijethunge   General Practice Registered Veterinary             4014
Ms. Sarah     Karim    Provisional Veterinary Technologist Member         3999                                Technologist
Ms. Julia     Klinger  Provisional Veterinary Technologist Member         4011     Ms. Terri      Wilkinson   General Practice Registered Veterinary              980
Ms. Kimberly Large     General Practice Registered Veterinary             1715                                Technologist
                       Technologist                                                Ms. Madison    Williams    General Practice Registered Veterinary             3994
Ms. Miranda MacDonald General Practice Registered Veterinary              4015                                Technologist
                       Technologist                                                Ms. Kendra     Wilson      General Practice Registered Veterinary             3881
Ms. Taylor    MacPhail Provisional Veterinary Technologist Member         4031                                Technologist
Ms. Hannah Malin       General Practice Registered Veterinary             4002     Ms. Erin       Wozney      General Practice Registered Veterinary             3897
                       Technologist                                                                           Technologist
Ms. Niina     Mihara   General Practice Registered Veterinary             3912     Ms. Kristyn    Wuerstl     General Practice Registered Veterinary             4026
                       Technologist                                                                           Technologist
Ms. Mary Lou Moore     General Practice Registered Veterinary             1067     Ms. Alex       Young       General Practice Registered Veterinary             4017
                       Technologist                                                                           Technologist
Ms. Peggy     Mountjoy General Practice Registered Veterinary              863     Ms. Amber      Zacharias   Provisional Veterinary Technologist Member         3993
                       Technologist                                                Ms. Merisa     Zorzetti    General Practice Registered Veterinary             4005
                                                                                                              Technologist

                                                                                                                                          WWW.ABVMA.CA             11
Complaints Director’s Report

                                       COMPLAINT CASES #18-19 AND                       AGREED FINDINGS OF
                                       #18-20                                           UNPROFESSIONAL CONDUCT:
                                       A letter of complaint was received against a     Professionalism
                                       veterinarian and the permit holder operating
                                                                                        1. That on Sunday, May 27, 2018, the
                                       the veterinary practice where the veterinarian
                                                                                            veterinarian euthanized the cat in error,
                                       was working regarding the unintentional              having misidentified the cat.
                                       euthanasia of a cat.                             Such conduct constitutes unprofessional
                                           The complainant brought her cat to the       conduct pursuant to s. 1(n.1)(i), (ii), (x) and/
                                       veterinary practice for examination because      or (xi) of the Veterinary Profession Act (VPA),
                                       it was limping. At the same time, another        R.S.A. 2000, c. V-2, as amended.
                                       cat presented for urinary tract blockage.
                                       The owners of the cat with the urinary tract
                                                                                        ACKNOWLEDGMENT OF
                                       blockage had consented to euthanasia. The
                                                                                        RESPONSIBILITY:
                                       veterinarian, having misidentified the cat,
          Phil Buote, DVM              euthanized the cat that was presented for the    It is acknowledged by the ABVMA and the
                                       limping instead of the blocked cat.              veterinarian that her conduct as described
     Complaints Director and Deputy                                                     above constitutes unprofessional conduct. The
                                           The complaint was investigated and the
       Registrar, Alberta Veterinary   report of the investigation was reviewed by      veterinarian has accepted responsibility for
          Medical Association          the Complaint Review Committee (CRC).            her conduct pursuant to s. 35.1 of the VPA.
                                       The CRC referred the complaints against          The sanctions set out below are jointly agreed
                                       both the veterinarian and the permit holder      to and based upon, in part, the responsibility
                                       to the Hearings Director for a hearing. The      accepted by the veterinarian.
                                       veterinarian and the responsible veterinarian
                                       and representatives of the permit holder         NO RIGHT TO APPEAL:
                                       entered into consent discussions with the
                                                                                        The ABVMA and the veterinarian agree that
                                       ABVMA. The respective parties provided
                                                                                        there shall be no right of appeal from this
                                       admissions of unprofessional conduct.
                                                                                        Consent Order.
                                           Two hearings were held on May 15,
                                       2019. The Hearing Tribunal accepted the
                                       admissions of unprofessional conduct and         ORDERS AS TO SANCTIONS:
                                       the Consent Orders presented as joint            The Hearing Tribunal orders that the
                                       submissions for both matters.                    appropriate sanctions in the circumstances of
                                                                                        this matter are as follows:
                                       Complaint Case #18-19, the matter                1. A reprimand shall be issued against the
                                       regarding the conduct of the veterinarian:           veterinarian.
                                                                                        2. The veterinarian shall be required to
                                                                                            attend for counselling with a mental
                                       CONSENT ORDER
                                                                                            health practitioner to be approved by the
                                       AGREED STATEMENT OF FACTS:
                                                                                            ABVMA monthly for a period of one
                                       1. At all material times the veterinarian has        year, the specifics of such counselling shall
                                          been a registered veterinarian with the           be established between the practitioner
                                          ABVMA since 1999.                                 and the veterinarian. The mental health
                                       2. At all material times, the veterinarian was       practitioner shall confirm to the ABVMA
                                          employed by the veterinary practice               that the veterinarian is fit to practice
                                          located in Alberta.                               veterinary medicine. No reporting shall be
                                       3. On May 27, 2018, LB brought her                   required by the ABVMA but to confirm
                                          neutered black and white male cat to the          fitness and attendance at the counselling.
                                          veterinary practice because of lameness in        The veterinarian shall be responsible for all
                                          his hind legs.                                    costs associated with the counselling.
                                       4. On May 27, 2018, the cat was                  3. The veterinarian shall pay costs in this
                                          inadvertently euthanized.                         matter of $4,000 within one year of the
                                                                                            date of this order.
                                                                                        4. If the Complaints Director deems there to
                                                                                            be a violation of this order, as unilaterally
                                                                                            deemed by the Complaints Director, the

12   ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
Complaints Director’s Report

   veterinarian shall, upon notice by the          ACKNOWLEDGMENT OF                                      into allegations of unprofessional conduct
   Complaints Director and/or the Registrar,       RESPONSIBILITY:                                        resulting from the breach of this order. The
   be suspended from the practice of                                                                      Complaints Director and/or the Registrar
   veterinary medicine pending a hearing           It is acknowledged by the ABVMA and the                shall maintain this discretion until such
   into allegations of unprofessional conduct      permit holder that their conduct as described          time as all provisions of this order are
   resulting from the breach of this order. The    above constitutes unprofessional conduct. The          satisfied.
   Complaints Director and/or the Registrar        permit holder has accepted responsibility for       7. There shall be publication of this order on
   shall maintain this discretion until such       their conduct pursuant to s. 35.1 of the VPA.          a “without-names” basis.
   time as all provisions of this order            The sanctions set out below are jointly agreed
   are satisfied.                                  to and based upon, in part, the responsibility      COMMENTARY:
5. There shall be publication of this order on     accepted by the permit holder.
   a “without-names” basis.                                                                            These complaint cases deal with what may be
                                                                                                       reasonably described as a medical error with a
Complaint Case #18-20, the matter                  NO RIGHT TO APPEAL:                                 tragic outcome.
regarding the conduct of the permit holder         The ABVMA and the permit holder agree                   It is clear from the investigation, review
operating the veterinary practice:                 that there shall be no right of appeal from this    and findings of the Hearing Tribunal in these
                                                   Consent Order.                                      cases that the veterinarian and the permit
CONSENT ORDER                                                                                          holder share responsibility for the inadvertent
AGREED STATEMENT OF FACTS:                                                                             euthanasia of the cat.
                                                   ORDERS AS TO SANCTIONS:
1. At all material times the permit holder has                                                             It is not uncommon that an investigation
   been approved by the ABVMA since                The Hearing Tribunal orders that the                of the circumstances surrounding a medical
   1981.                                           appropriate sanctions in the circumstances of       error will reveal certain risk factors that
2. At all material times the veterinary            this matter are as follows:                         contributed to the occurrence of the error
   practice was a veterinary hospital located      1. A reprimand shall be issued against the          in addition to the individual medical
   in Alberta.                                         permit holder.                                  professional’s actions.
3. On May 27, 2018, LB brought her                 2. The permit holder shall provide a written            Effective veterinary practice policies
   neutered black and white male cat to the            Standard Operating Procedures (SOP) to
                                                                                                       can minimize certain risk factors and help
   veterinary practice because of lameness in          the Complaints Director for approval
                                                       within 90 days of the date of this order.       minimize the risk of medical errors. For
   his hind legs.
                                                       This SOP shall relate to matters regarding      example, in this case, a practice policy on
4. After being x-rayed, the cat was returned
   to his carrier and placed in a kennel               policy on animal intake and animal              applying a neck band to identify patients
   awaiting further medical treatment. There           identification.                                 may have reduced the likelihood of this
   was no patient ID information on the cat,       3. The permit holder shall complete, at its         medical error.
   his carrier or the kennel door.                     own cost, two hours of additional                   In order to be effective, SOPs and policies
5. As a result of the lack of information              continuing education aimed towards staff        must be documented and periodically
   attached to the cat, he was inadvertently           education and training at the veterinary        reviewed, compulsory for and accepted and
   euthanized, having been mistaken for                practice on practice management                 implemented by all practice staff. Further,
   another cat.                                        regarding following practices and
                                                                                                       veterinary practices must have processes for
                                                       procedures of the permit holder. This
                                                       continuing education shall be facilitated by    verification of compliance and corrective
AGREED FINDINGS OF                                     an outside service provider. All of the         action when necessary.
UNPROFESSIONAL CONDUCT:                                continuing education shall be completed             Effective SOPs and practice policies will
                                                       within six months of the date of this order.    support veterinary healthcare professionals,
Responsible Veterinarian
                                                   4. The permit holder shall pay a fine in the        protect the public interest and health and
1. That the veterinary practice failed to have         sum of $500 relating to failure to              welfare of animals.
    and/or implement appropriate policies and          implement appropriate corporate policy
    procedures to ensure proper identification         payable within six months of the date of        COMPLAINT CASE #18-30
    of all animals under its care, thereby             this order.
    resulting in the inadvertent euthanasia of     5. The permit holder shall pay costs in the         A letter of complaint was received against a
    the cat.                                           amount of $4,000 within six months of           veterinarian regarding the care provided to a
Such conduct constitutes unprofessional                the date of this order.                         dog that was presented for a spay and a dental
conduct pursuant to s. 1(n.1)(i), (ii), (x) and/   6. If the Complaints Director deems there to        procedure and the medical care required
or (xi) of the Veterinary Profession Act (VPA),        be a violation of this order, as unilaterally   for complications that arose following
R.S.A. 2000, c. V-2, as amended.                       deemed by the Complaints Director, the          the procedures.
                                                       permit holder shall, upon notice by the             The complaint was investigated and the
                                                       Complaints Director and/or the Registrar,
                                                                                                       report of the investigation as provided to the
                                                       be suspended from the practice of
                                                       veterinary medicine pending a hearing           Complaint Review Committee (CRC), which

                                                                                                                                CONTINUED ON NEXT PAGE

                                                                                                                               WWW.ABVMA.CA         13
Complaints Director’s Report continued

made a decision to refer the matter to the             complications including vomiting,                  she had trouble breathing, her body was
Hearings Director for a hearing in accordance          bleeding from her surgical site, trembling         cold, she was shaking and the surgical site
with section 33.1 (3)(a) of the Veterinary             and shortness of breath.                           was open, uncovered and continuing
Profession Act (VPA).                              11. On the morning of Saturday, Aug. 11,               to leak.
    The member entered into consent                    2018, CLY returned with the dog to the         21. Subsequently, an associate veterinarian
                                                       veterinary practice. The dog was admitted          attended at the veterinary practice and
negotiations with the ABVMA and
                                                       to the veterinary practice.                        advised that the dog was in heart failure
ultimately provided an admission of                12. During the course of the day of Aug. 11,           and recommended that they attend at an
unprofessional conduct.                                2018, the clients did not receive any              emergency and referral facility for the
    A Consent Order was jointly submitted to           ongoing information until such time as             purposes of having the fluid in the dog’s
the Hearing Tribunal on Aug. 22, 2019, which           CLY called the veterinary practice to              lungs cleared. The veterinary practice was
was accepted.                                          inquire as to the status of the dog. At that       unable to proceed with the procedure as it
                                                       time, CLY was advised that the dog was             was closing at 6 p.m. that day. There was
                                                       improving but she should stay overnight at         no indication of any urgency to the dog's
AGREED STATEMENT OF FACTS:
                                                       the veterinary practice.                           condition.
1. The veterinarian has been a registered          13. Thereafter, CYY attended at the veterinary     22. Thereafter, the dog was taken to the
    veterinarian with the Alberta Veterinary           practice and met with the veterinarian.            emergency and referral facility by friends
    Medical Association (ABVMA) since                  The veterinarian advised that the dog was          of the clients. CYY and CLY attended at
    2009.                                              improving. CYY made specific inquires as           the emergency and referral practice at
2. The veterinarian is the sole shareholder of         to the x-rays and blood tests. The                 approximately 4:30 p.m. (half an hour
    the permit holder who owns the veterinary          veterinarian recommended that the dog be           after waiting to pay the bill at the
    practice.                                          hospitalized. In response to an inquiry            veterinary practice) where she was placed
3. The veterinarian was the responsible                about the dog staying in the facility              on oxygen and the clients were advised she
    veterinarian for the veterinary practice and       without overnight monitoring, the                  was in critical condition with her heart
    provided veterinary medical services to a          veterinarian reported that she was                 having failed. At no time prior to this time
    dog, a nine-year-old intact female                 improving and would be fine.                       were the clients referred to any other
    Schnauzer.                                     14. The dog was not monitored throughout               facility. Resuscitation efforts on the dog
4. The dog was owned by the CYY and                    the evening of Aug. 11, 2018.                      were unsuccessful and she passed away at
    CLY, having been purchased                     15. The dog's condition was not stable during          approximately 4:45 p.m. on Aug. 12, 2018.
    approximately 10 days prior to the events          the evening of Aug. 11, 2018, and
    at issue in this matter.                           Aug. 12, 2018.                                 AGREED FINDINGS OF
5. The dog attended at the veterinary practice     16. The clients did not receive any contact        UNPROFESSIONAL CONDUCT:
    on Friday, Aug. 10, 2018, for the purpose          from the veterinary practice until they
    of a dental surgery and spay. The owners of        contacted the practice for an update at 10     Medical Management
    the dog did not speak to the veterinarian          a.m. on Aug. 12, 2018. At that time, they
    or any registered veterinary technologist          were advised that no veterinarians were        1. That the veterinarian failed to properly
    with respect to the surgical procedures.           available and were advised that the dog           evaluate the dog subsequent to the surgery
    The veterinarian did not obtain consent            was doing better and more alert than the          and/or during her re-attendances at the
    for the purposes of undertaking the dental         day prior.                                        veterinary practice on Aug. 11 and/or Aug.
    surgery and spay on Aug. 10, 2018.             17. At approximately 12 p.m. on Aug. 12,              12, 2018;
6. Prior to undertaking the surgeries, the             2018, the clients were contacted and           Informed Consent
    veterinarian did not properly evaluate             informed by voicemail that the dog was         2. That the veterinarian failed to obtain
    the dog.                                           going into heart failure and inquiring            appropriate informed consent from CYY
7. During the course of the surgery, the               about how they would like to proceed.             and/or CLY for the purposes of
    veterinarian determined that the dog was       18. The clients returned the call to the              undertaking the dental surgery and spay
    pregnant. His office contacted CLY for             veterinary practice and were advised of           on Aug. 10, 2018;
    the purposes of obtaining consent to               possible treatment options including
    continue with the surgery. Consent was             performing further diagnostic testing,         Communication with Clients
    given by CLY to terminate the pregnancy            consulting an emergency and referral           3. That the veterinarian failed to ensure that
    and continue with the spay.                        practice and chronic medication.                  the clients CYY and CLY were properly
8. During the course of the surgery,               19. The critical nature of the dog’s condition        advised of the status of the dog’s well-
    insufficient medical records were created          was not communicated in any manner to             being on Aug. 10, 11, and/or 12, 2018;
    with respect to the dental procedure or            the clients.                                   4. That the veterinarian failed to be candid
    extractions undertaken.                        20. CYY and CLY attended at the veterinary            with the clients when they advised CYY
9. On the evening of Aug. 10, 2018, CLY                practice at approximately 1:45 p.m. on            and/or CLY that the dog was stable when
    attended at the veterinary practice to pick        Aug. 12, 2018. At that time, all                  in fact that was not so on Aug. 11, 2018;
    up the dog at approximately 5:30 p.m.              veterinarians were absent from the practice    5. That the veterinarian failed to ensure that
10. During the course of the evening on Aug.           as they were attending a birthday party for       a protocol was in place for the proper
    10, 2018, and the early morning of Aug.            the veterinarian’s child. While the clients       communication to the owners of the dog
    11, 2018, the dog suffered post-operative          remained with the dog they noticed that           regarding her health status and condition;

14   ABVMA MEMBERS’ MAGAZINE | NOVEMBER-DECEMBER 2019
Complaints Director’s Report continued

Hospitalization                                        order the following continuing                  Mar. 20, 2017, the complainant submitted
                                                       education obligations:                          an additional letter of complaint regarding
6. That the veterinarian failed to ensure the        i. An additional 10 hours of continuing           the technologist involved in the case. The
   proper medical management of the dog                   education in small animal medicine to
   while hospitalized, specifically that she                                                           investigation was delayed as the investigator
                                                          be approved by the Complaints                dealt with procedural matters related to the
   was not properly monitored on Aug. 11,                 Director;
   2018 overnight;                                                                                     additional letter of complaint.
                                                     ii. An additional 10 hours of continuing
7. That the veterinarian failed to ensure                 education in communication;                      The investigation was completed and the
   proper monitoring on the dog when the             iii. Successful completion of the                 report of the investigation was reviewed by
   dog was not in a stable condition on Aug.              Professional Ethics Course with ProBE        the Complaint Review Committee (CRC) on
   11 and/or 12, 2018;                                    Ethics Program within one year of the        Sept. 14, 2017.
Responsible Veterinarian                                  date of this order;                              The CRC made a decision to refer a
                                                   3. The veterinarian shall pay fines in the          number of the issues raised in the complaint
8. That the veterinarian failed to take
                                                       amount of $5,000 within six months of           against the veterinarian for a hearing. The
   responsibility for the medical management
                                                       the date of this order.                         other issues raised in the letter of complaint
   and care of the dog after undertaking the
                                                   4. The veterinarian shall pay costs of this         were dismissed. The CRC made a decision to
   surgery on Aug. 10, 2018;
                                                       matter in the amount of $8,000 within 90        dismiss the complaint against the veterinary
9. That the veterinarian failed to take
                                                       days of this order.
   responsibility for the care of the dog when                                                         technologist.
                                                   5. If the Complaints Director deems there to
   her condition was declining during her                                                                  The complainants were provided
                                                       be a violation of this order, as unilaterally
   course of treatment;                                                                                reasons for dismissal of those aspects of
                                                       deemed by the Complaints Director, the
Failure to Refer                                       veterinarian shall, upon notice by the          their complaint that were dismissed by the
10. That the veterinarian failed to refer the          Complaints Director and/or the Registrar,       CRC. The complainants were provided the
    dog to another 24-hour emergency clinic            be suspended from the practice of               opportunity to request a review of the CRC
    for proper monitoring and/or care;                 veterinary medicine pending a hearing           decision to dismiss those issues in accordance
                                                       into allegations of unprofessional conduct      with the Veterinary Profession Act (VPA), sec
Medical Records                                        resulting from the breach of this order. The    34. The complainants requested a review of
11. That the veterinarian failed to create or          Complaints Director and/or the Registrar        the decision to dismiss which was undertaken
    maintain appropriate medical records with          shall maintain this discretion until such
                                                                                                       by a Committee of Council (COC). Council
    respect to the dog;                                time as all provisions of this order are
                                                       satisfied.                                      upheld the CRC decision to dismiss those
12. That the veterinarian failed to create or
    maintain appropriate anesthetic records        6. There shall be publication of this order on      matters and issued their written decision on
    with respect to the dog’s surgery,                 a “without-names” basis.                        Dec. 8, 2018.
    specifically with respect to the dental        7. The veterinarian shall be restricted from            The veterinarian entered into consent
    surgery and extractions undertaken and             supervising any veterinarian (including         negotiations on the matters that were referred
    the spay was of a part-term pregnant dog.          students) until such time as the as the         to a hearing. The member made admissions of
                                                       provisions of this order and orders rising      unprofessional conduct on three allegations of
                                                       from the previous disciplinary matter           unprofessional conduct.
ACKNOWLEGEMENT OF
                                                       are satisfied.
RESPONSIBILITY                                                                                             The hearing into the matters that were
                                                                                                       referred for a hearing, which had been held
It is acknowledged by the ABVMA and the            COMPLAINT CASE #16-21                               in abeyance until such time as the Council
veterinarian that his conduct as described
                                                   A letter of complaint was received Oct. 4,          review was completed.
above constitutes unprofessional conduct. The
                                                   2016, regarding the care of a dog with a                A hearing was held on June 24, 2019.
veterinarian has accepted responsibility for his
conduct pursuant to section 35.1 of the VPA.       mass that had been referred for diagnosis
                                                   and treatment that was undertaken between           CONSENT ORDER
                                                   Aug. 30 and Sept. 12, 2016.                         AGREED STATEMENT OF FACTS:
SANCTIONS OF THE HEARING                               The complainant raised numerous
TRIBUNAL                                                                                               1. At all material times the veterinarian has
                                                   concerns regarding the diagnostics including           been a registered veterinarian with the
As a result of the findings of the Hearing         diagnostic imaging, biopsy, prescriptions,             Alberta Veterinary Medical Association
Tribunal with respect to allegations of            costs, informed consent, monitoring of                 (ABVMA) since 2015.
unprofessional conduct, the Hearing Tribunal       anesthesia and communication of diagnostic          2. At all material times, the veterinarian was
makes the following orders in accordance           test results.                                          employed by a certified and inspected
with s. 41.1 of the VPA.                               These concerns were related to the                 veterinary practice entity located
1. A reprimand shall be issued against             presence of a mass on their dog which                  in Alberta.
   the veterinarian.                               presented as an emergency following a               3. On Aug. 30, 2016, the dog, a 12-year-old
2. The veterinarian should be required to                                                                 neutered male black Labrador retriever
                                                   two-week history of progressive disease.
   successfully complete, at his own cost,                                                                was seen by the veterinarian who
                                                       The complaint was investigated, and                performed a physical examination and
   within six months from the date of this
                                                   several months into the investigation on
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