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INSIGHT
WINTER 2019
Coming!
O rlando is
ce 202 0 in
l Conferen LY 8 -11, 2020
Nationa JU
FREE resources to EXCEL in Church Administration!
Sample Employee Handbook
Download FREE at ChurchEXCEL.ORG
S A V E T H E D A T E S : J U LY 8 - 1 1 , 2 0 2 0 TCN National Conference is a time for church administrative leaders to relax and refresh, to renew and build new friendships, to be challenged by renowned keynote speakers, and to gain information about products and services. Over 60 workshops presented by experienced experts in their fields provide updates and valuable knowledge to make your job easier. Over 100 exhibitors in our trade show provide information on their latest products and services. During the day prior to the evening launch event on July 8th, once again, the conference will offer FastTracks, pre-conference intensive sessions focused on professional network disciplines. Individuals may attend these seminars as stand-alone events or add on to a full conference registration. Participation is for a single focus and moving between network sessions is discouraged. Watch communications and the website for details coming soon.
Find a Job. Fill a Position. Don’t Go It Alone.
Many job seekers and congregations are discovering Job Seeker Benefits
the advantages of searching online for ministry jobs • Free and confidential resumé postings
and candidates to fill them. When it comes to making • Automatic email notifications when new jobs match
career connections in the church environment, the YOUR criteria
mass market approach of the mega job boards or ads • Save up to 100 jobs to a folder in your account
in denominational publications may not be the best • Upload up to 5 career-related documents
way to find what you need. • Assess a commute through Google Maps
There is no need to go it alone. The Church Network Church Benefits
created the Church JobCenter (www.thechurchnet- • Targeted advertising exposure
work.com/jobs) to give church employers seeking • Easy online job listing management
candidates and professionals seeking ministry jobs a • Resumé search included with job posting
better way to find each other. • Automatic email notifications when job seekers
match YOUR criteria
• High member discounts available
Visit today to post your job or resumé.
www.thechurchnetwork.com/jobs
THE CHURCH NETWORK INSIGHT WINTER 2019
3
(800) 898-8085, (972) 699-7555, Fax (972) 699-7617,
each year by the The Church Network, 100 N. Central
The opinions and points of view expressed in articles
Published in March, June, September, and December
in individuals serving Christ through administration
INSIGHT welcomes all material of value to church
INSIGHT
do not necessarily represent those of The Church
of churches and individuals which exists to serve
the Church by advancing professional excellence
A journal of The Church Network,® an association
Expy., Suite 706, Richardson, Texas 75080-5324,
business administration including Letters to the
in this publication are those of the authors and
Editor, news of members, reports on chapters,
100 North Central Expy. • Suite 706
papers on technical items, and book reviews.
(800) 898-8085 • (972) 699-7555
in local churches. The Church Network is the
CEO and Editor: Phill Martin, ACC, CAE, CCA
Richardson,Texas 75080-5324
www.thechurchnetwork.com
professional network for church leaders.
Associate Editor: Ernestine Haas, MAT
Fax (972) 699-7617
All material should be addressed to:
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Solution Focus
Also is Parachurch/Donor Management Focused Solution ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Denomination "Editions" Available ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Non-English Versions (German, Dutch, French, Portuguese, Russian, Spanish, All Listed Here) A S S ■ ■ ■ ■ ■
Multisite Campus Capable ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks Non-Traditional Family Structures/Roles ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Database
Can Track Non-Traditional Genders (Beyond Male/Female) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■
Design: Pat Hardesty
Prints U.S. Postal Bar Codes ■ ■ ▲ ■ ▲ ▲ ■ ▲ ▲ ▲ ■ ■ ■ ▲ ■
Certified Postal CASS and PAVE ■ ■ ▲ ▲ ▲ ▲ ■ ▲ ■ ■ ▲
National Change of Address (NCOA) Updates ■ ■ ■ ▲ ▲ ▲ ▲ ▲ ▲ ■ ■ ▲ ■
Tracks Gifts in Kind (GIK) Contributions ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Gifts in Kind Can Satisfy Pledge without Setting GIK Value ■ ■ ■ ■ ■ ■ ■ ■
Checks Can Be Input via Check21-Compliant Scanner ■ ▲ ■ ▲ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Scanning Checks Once Produces Deposit and Database Entry ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Giving
INSIGHTCONTENTS
Can Store Check and Envelope Images ■ ▲ ▲ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Can Automatically Import Gifts Received Online ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Notifies Contributor if Online Transaction Is Declined by Merchant Account ■ ■ ■ ■ ■ ▲ ▲ ■ ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ▲ ■
Congregants/Donors Can View Check Images Online ▲ ■ ▲ ■ ■
Non-Accounting Features
Statements Can Be Automatically Sent via Email ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks Attendance ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Post Attendance Using Geofencing ■
Security/Check-In Capability ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Network.
Can Check-In via iOS and/or Android Tablets ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Check-In Tracks Allergies, Allowable Check-Out Persons, etc. ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Facilitates Roaming Check-In (like a volunteer in the parking lot with a tablet) ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Volunteer Recruitment Functions (Position Description, Application, etc.) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Assimilation
Has Background Check Interface ■ ■ ■ ■ ▲ ■ ▲ ▲ ■ ■ ■ ■ ▲
Can Set Cautionary “Flags” Based On Behavioral or Legal Issues ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■
Approved Volunteers Can Schedule Themselves for Service ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Approved Volunteers Can Set Unavailable “Blackout” Dates ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Sends Volunteer Commitment Reminders ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■
Track Mission Trips (Pre-Task Checklists, Support, etc.) ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Manages Small Groups ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Facility/Equipment Calendar Scheduler ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■ ■ ▲
Fully Integrates with Cool Solutions Group’s eSpace (www.espace.cool) ■ ■ ■ ■ ■ ■ ■
Facilities and Events
Calendar Scheduler Can Feed Events to Ministry’s Website ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ▲ ■ ■ ■ ■ ▲
Retreat/Event Registration Tracks Outstanding Balances ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Import Registrations Received Online without Manual Entry ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Library Module ■ ■
Fixed Assets Tracking (Inventory, Depreciation, Maintenance) ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■
General Ledger ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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Natural, Hierarchical Chart of Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Dimensional Accounting (versus Natural, Hierarchical Chart of Accounts) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
General Ledger
Automatically Tracks Multiple Fund Balances ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Automatically Balances Funds in Interfund Transactions ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Audit Trail Is Secure and Unalterable (More Than Just Password Protected) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Enter Either Straight Line or Seasonal Budgeting by Account ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Method for Budgeting Capital Expense Items ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Graphic Analysis
PAGE 14
■ ■ ▲ ■ ■ ■ ▲ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounts Payable and/or Bill Pay Integration ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Run as Either Accrual or Cash Basis ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Invoices Can Be Automatically Distributed to Multiple GL Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounts Payable
A Single Check or Check Run Can Post Against Multiple Funds ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounting Features
Can Partial Pay Invoices; Balance Remains Payable with Same Invoice Number ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■
Can Automate Recurring Entries ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Void Checks with Option of Reopening the Invoice ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■
Annual 1096 and 1099s ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Purchase Order Tracking (Authorization, Budget, and GL Interface) ■ ■ ■ ■ ■ ▲ ■ ■ ■
▲
Payroll with Minister's Salary Capabilities (Housing, SECA, etc.) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Allocate a Person’s Payroll and Benefit Costs Across Multiple Departments ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Time
Clock Interface ■ ■ ▲ ■
Payroll ACH Direct Deposit
Payroll/Human Resources
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accrues Vacation and Sick Time by Hours Worked or Pay Period ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Hiring & Termination Process & Documentation with Database-Driven Self-Audit ■ ■
Vacation Request/Scheduler with Schedule View by Department ■ ■ ■ ▲ ■
Tracks and Stores Images of HR Forms ■ ■ ■ ■ ■ ▲ ■
Tracks Employee Discipline Records ■ ■ ▲ ■
State and Federal Tax Tables are Maintained by Solution Provider ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
All Federal and State Payroll Tax Forms ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Workers’ Compensation Audit ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Has an Open API for Custom Integrations ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Create Custom Workflow Pages to Simplify User Experience and Focus ■ ■ ■ ■ ■ ■ ■ ■ ■
Access and Security
Congregant Online Access Can Be Tied to Facebook or Google Credentials ■ ■ ■ ■ ▲ ▲
Congregants/Donors Can Update Their Profile Data ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Congregants Can Set Which of Their Online Data Is Inaccessible by Other Cong. ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Field-Level Access/Entry Security ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
PAGE 12
Maintains Transactional Database of Who Made Changes ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks and Uses People's Preferences for Text Messages, Mail, Email ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■
Can Send Individual Text Messages without Knowing Carrier ▲ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ▲ ▲ ▲ ■ ■ ■
Communication
Can Send Individually-Addressed Mail-Merged Bulk Email ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■
Email Can Have Multiple Attachments ▲ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■
System Integrates with Outlook Contacts and Tasks for Staff Follow-Up ■ ■ ■ ▲ ■
Infrastructure Features
Links to Congregants’ Social Media Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Constant Contact and/or MailChimp Interface ▲ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Mobile & Web
Data Is Accessible in Realtime via iOS and Android Mobile Devices ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Mobile (Responsive Website) Interface ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Mobile App ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Requirements & Capabilities
Multiple Concurrent User Access ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Web Browser Interface ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Church and Donor Management Software Providers 2020
Includes a User-Accessible, Customizable Report System ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Church and Donor Management Software Features Table
Data Is Accessible and Fully Exportable in Multiple Formats ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Excel Pivot Table Interface ■ ■ ■ ▲ ■ ■ ▲ ■ ▲ ▲ ■ ■ ■ ■ ■
Graphics-Capable Dashboard with Drill-Down Capabilities ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Run on Ministry’s Server ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
How Hosted
Can Run Hosted on ChMS Provider’s Server ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Pastor Excel 19: The Fix for Common Errors in Excel
All Data Transmission bet. Church Staff/Cong. & Hosted Database Is Encrypted ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
ChMS Provider’s Hosting Datacenter Is Certified Tier 3 or Higher ■ ■ ■ ■ ■ ■ ▲ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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PAGE 11
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5 Practices for Coaxing Order out of Chaos
Professional Training Seminar Schedule
Working Remotely Technology
PAGE 9
Staff Working Remotely
Editor’s Comments
Jonathan E. Smith
Nick B. Nicholaou
Nick B. Nicholaou
Nick B. Nicholaou
Nick B. Nicholaou
Glenn Wood, CCA
DEPARTMENTS
Advertisers Index
Susan Beaumont
WINTER 2019
BizMembers
ARTICLES
PAGE 6
BizBriefs
4
THE CHURCH NETWORK INSIGHT WINTER 2019
FROM THE EDITOR
As another calendar year ends and we helpful process. I have shared it before, • What compliment would you like to
look to the challenges for a new year, but I invite you to consider it as a have received in 2019?
it is always good to pause and helpful tool. • What compliment would you like to
acknowledge things that were have given in 2019?
“What have you finished, completed,
accomplished. It is an opportunity to • What else do you need to do or say to
and accomplished? If you haven’t made
examine goals that are still in motion. be complete with 2019?
a list in the last year, I would highly
We can consider changes in the past
recommend that you give yourself a CREATING THE NEW YEAR
year, keeping an eye on the new year’s
treat and review the year that just
opportunities. This year brought • What would you like to be your
passed and look forward to the year
significant change for The Church biggest triumph in 2020?
ahead.”
Network. Two long-time staff members • What advice would you like to give
retired, and Darby Staton joined our “When I go through these kinds of yourself in 2020?
staff team. All of us have taken on new questions, I like to consider my • What is the major effort you are
and different responsibilities and focus answers in several areas: Physical, planning to improve your financial
has shifted to different ways of working. Emotional, Mental, Spiritual, Financial, results in 2020?
Also, you can anticipate additional Family, Community Service, and Fun/ • What would you be most happy about
freelance work relationships and focus creativity/recreation.” completing in 2020?
on member engagement. • What major indulgence are you
COMPLETING AND REMEMBERING willing to experience in 2020?
In 2016 I reported a shift as our staff was LAST YEAR • What would you most like to change
working more from multiple locations. • Review the list of all completed about yourself in 2020?
We were creating a more virtual office. projects. • What are you looking forward to
We learned how to work in multiple learning in 2020?
• What was your biggest triumph in
locations, stay connected, and continue 2019? • What do you think your biggest risk
to move the association forward. As will be in 2020?
• What was the smartest decision you
we look to 2020, we plan to become a • What about your work are you
made in 2019?
completely virtual team. There is still most committed to changing and
• What one word best sums up and
much to be done as we digitize history improving in 2020?
describes your 2019 experience?
and documentation. These have been • What is one as yet undeveloped talent
positive changes, and the staff is excited • What was the greatest lesson you
you are willing to explore in 2020?
learned in 2019?
to make this happen. • What brings you the most joy and how
• What was the most loving service you
are you going to do or have more of
We continue to plan an outstanding performed in 2019?
that in 2020?
conference for 2020 and will soon • What is your biggest piece of • Who or what, other than yourself, are
announce dates and locations for our unfinished business in 2019? you most committed to loving and
2021 and 2022 meetings. We will have a • What are you most happy about serving in 2020?
renewed focus on local groups, giving completing in 2019? • What one word would you like to have
energy to better ways to support and
• Who were the three people that had as your theme in 2020?
encourage local leadership and the greatest impact on your life in
participation. 2019? Look forward to connecting and
• What was the biggest risk you took in growing together in the new year.
So as we move into these new
beginnings, it is good to celebrate and 2019?
anticipate. For the last few years, I’ve • What was the biggest surprise in 2019?
found David Allen’s discipline for • What important relationship
looking back and looking forward – a improved the most in 2019?
“We appreciate Salmon Sims Thomas’
industry knowledge of churches and the
thoroughness of their audit. The friendly
staff is always available to answer
questions and willing to meet with our
finance committee.”
Jerry Pattillo
Minister of Administration
Northwest Bible Church
WWW.SSTCPA.COM
As your expert business advisors, we
consistently find ways to protect and promote
your interests. We are passionate about
helping you grow, prosper, and make a
positive impact.
Stay up to date with
the latest info!
www.sstcpa.com/blog
6
THE CHURCH NETWORK INSIGHT WINTER 2019
5 Practices for Coaxing
Order out of Chaos
by Susan Beaumont
CHAOS IS A NATURAL BY-PRODUCT to ignore or resolve. Eventually, the gap (disturbance). To save money, the
OF INNOVATION. INNOVATION HAPPENS disturbance escalates into disruption, congregation has neglected to maintain
BEST IN CONDITIONS OF UPHEAVAL, where it can no longer be ignored. As old its building. Suddenly an antiquated
DISTURBANCE, AND DISSONANCE. processes and structures disintegrate, the boiler explodes, and the church does not
HOWEVER, PEOPLE EXPECT THEIR organization enters into innovation and have the funds to replace it (disruption).
LEADERS TO KEEP THINGS CALM, learning about its new environment. Finally, the congregation acknowledges
PREDICTABLE, AND ORDERLY. HOW DO Eventually comes the emergence of new it cannot afford to stay in the building.
WE COAX ORDER OUT OF CHAOS organizing principles and structures. A buyer is identified, and the
WITHOUT SQUELCHING INNOVATION? Finally, the organization integrates what congregation begins to imagine ministry
is novel into what it knows already – and unencumbered by building ownership.
STAGES OF INNOVATION finds coherence and a fresh identity. They explore various options that involve
rentals, mergers, and new models of
Innovation occurs in predictable stages. For years, a congregation has been church (innovation). After a chaotic year
It begins with a disturbance in the status spending more than it takes in, dipping of waiting for clear direction, leaders
quo, which the organization often tries into its endowment fund to cover the discern a pathway forward (emergence).
7
THE CHURCH NETWORK INSIGHT WINTER 2019
The church chooses to reorganize around FIVE PRACTICES A leader can foster a propensity for action
a house church model (coherence). over inaction by empowering people
A leader cannot control the pace or
to solve problems that they care about,
direction of emergence. However, she
ENGAGING EMERGENCE rather than just asking people to accept
can take purposeful action. A leader can
and occupy positions. Positions people
Emergence, one stage in the innovation attend to all that is arising and coax new
are not interested in can remain vacant.
process, is new order arising out of order out of the chaos – when the group
Old ways of authorizing and deciding
chaos. As people interact in conditions of is ready. Five core leadership practices
must give way to nimbler modes of
upheaval, chaos eventually and naturally support the natural arising of order out
decision making.
yields to order. Organizations gravitate of chaos.
towards order over chaos. A galvanizing An effective leader provides an umbrella
idea or principle is introduced. 1. FOSTER EXPERIMENTS of protection for innovative ideas to
Individuals act and react to the idea germinate and grow before they come
Emergence depends on learning, and
until new structures and processes begin into the central life of the organization.
experiments are a great way to foster
to crystalize. Sometimes ignoring a creative
learning. Running many small
experiments with minimal risk is better experiment for a while is the best way for
Emergence is not a controlled process
than taking on a few big risks. Small a leader to support it. Paying attention
and cannot be imposed by an authority
experiments provide more opportunities too soon may draw too much attention
figure. It is a self-organizing process that
for learning and allow for rapid course to a seedling idea that needs more time
feeds on experimentation, risk taking
corrections. to root.
and learning from failure. It is messy
and anxiety-producing. Emergence does 2. EMBRACE FAILURE
Experimentation happens best when
not begin with the clearly articulated
diverse people frequently encounter one Failing forward is a critical skill in
vision of a leader, followed by the careful
another. A leader can increase the nurturing emergence. Congregations
execution of goals and action plans.
opportunities for people with diverse are biased towards planning and against
The well-meaning leader who steps in
viewpoints to connect and interact, evaluation. We plan, we may act, and
to manage the chaos may inadvertently
eliciting new ways of thinking and then we plan some more. But we do not
squelch innovation.
behaving.
Waiting for order to emerge from chaos is not for
the faint of heart. It requires patience and forbearance –
especially for leaders.
8
THE CHURCH NETWORK INSIGHT WINTER 2019
stop to assess where we have been. When Innovation requires us to learn new It is tempting to respond mainly to
we fail, we put a positive spin on the responses to changing conditions. the initial splash by laying out a clear
failed attempt and move quickly on to the Instead of repeating the past, we iterate. solution to our problems. When that
next action. large discontinuous interruption occurs,
4. NAME WHAT IS ARISING we want to jump on board, announcing
Over time, this creates an allergy to that a new beginning is upon us.
During emergence, we cannot be clear
failure. We fear investing our resources
about outcomes. However, we can
into anything that might fail, and so It is better, though, to pay attention to
remain crystal clear about our intention.
eventually our experiments grind to the ripples for a while before declaring
We can remind people what we are trying
a halt. that a new direction has been found.
to learn. We can talk about what matters
The initial splash muddies the waters
Failure is a necessary consequence of most to us – our core values. We can
with complexity. As the ripples dissipate,
innovation, because failure is always a emphasize what we do know about our
simplicity emerges.
possibility when we are doing something current mission and ministry.
new and unexpected. With every Waiting for order to emerge from chaos
As emergence begins to cohere into
outcome, we learn what does not work, is not for the faint of heart. It requires
something meaningful, we can name
which brings us one step closer to patience and forbearance – especially
what is arising. Naming something is a
discovering what might. of leaders. But we can still lead while
sacred act. Moses stood at the edge of
waiting by remembering the stages of the
3. REPLACE REPETITION WITH the promised land and retold his people’s
innovation process: Nurture a climate of
ITERATION story. He named them as the people of
experimentation and a bias towards
the covenant, God’s chosen nation. He
Repetition and iteration both involve action. Embrace and learn from failure
linked their past with their present and
doing something again and again. and success. Name what is arising. Wait
their future. This is what effective leaders
Repetition is static, we repeat the same for simplicity, while pointing people
do. They tell the story as it unfolds.
action each time in response to a towards the future that is still emerging.
me.
stimulus. If I do X, it will result in Y. 5. WAIT FOR SIMPLICITY ON THE OTHER
Unfortunately, repetition does not yield SIDE OF COMPLEXITY
much learning.
Emergence often involves an intuitive
leap in practice, a major disruption from
Author
Iteration is a kind of repetition in which
each action influences the next. Because the past. Months or years of small
of what we learn, we try something new incremental changes then follow the Susan Beaumont, is a
next time. The new action often rhymes initial disruption, like ripples in a pond consultant, author, coach,
with the last – but with an intentionally after an initial splash. Smaller, incremental and spiritual director.
nuanced difference. We integrate what is changes strengthen the innovation. She can be reached at
novel into what is known. susan@susanbeaumont.com.9
THE CHURCH NETWORK INSIGHT WINTER 2019
Staff Working Remotely
by Nick B. Nicholaou
AN INCREASING NUMBER OF CHURCH It turns out there are some great benefits • Some churches are building new sites
AND MINISTRY STAFF MEMBERS to remote work! Here is a partial list: that have no office space!
ARE WORKING REMOTELY. WHETHER – One example is Community of
AT HOME, A COFFEE SHOP, OR A • Most staff like working at home or
Grace Lutheran Church in Peoria,
COMMUNITY CENTER, FACILITATING wherever they happen to be. I have
AZ where their new site only has
THEIR NEEDS IS BECOMING AN read studies that show that those
office space for a receptionist and a
IMPORTANT PART OF LEADERSHIP who work from home are generally
small meeting room for when staff
POLICY SETTING. WHAT ARE THE PROS happier, less stressed, and are even
want to have an on-site meeting.
AND CONS? AND WHAT TOOLS HELP? willing to work for less pay because of
the value of the benefit. – Another example is The Father’s
WHY IS THIS A GROWING TREND? House in Vacaville, CA where their
With the advent of the laptop computer, • The U.K. Office of National Statistics new church site has no office space,
mobility became possible for those team found in a 2018 study that 30% of staff but they instead leased offices a few
members who had them. As laptops working remotely felt they were more blocks away.
grew even smaller (now referred to as productive.
notebooks and tablets) and more The church benefits a couple of
affordable, even more staff have them. • Being allowed to work remotely important ways:
In fact, so many have notebooks and demonstrates a perceived higher level
of trust in the employee, and that 1. It saves the money that building
tablets that it’s hard to not allow at least
helps too! offices consumes, and instead lets
some remote work.10
the church spend on maximizing with lots of staff working remotely. our clients use one that is fully secure,
THE CHURCH NETWORK INSIGHT WINTER 2019
program space, and Glenn Wood, Seacoast’s pastor of which means that even sensitive issues
administration, said, “Working remotely can be discussed without concern. The
2. As staff needs change over time – and looks different for each organization. server solution is called OpenFire, and
they always do! – the size and layout You have to find what works for you we secure it with what is called an SSL
of the office space can more easily in balancing the ‘freedom’ to work certificate that encrypts it end-to-end.
change without having to turn closets remotely with the need to mentor staff Regardless of where a team member is
and classrooms into offices. and connect on a regular basis. This can working, the IM solution shows their
be especially true when employees are status (busy, available, etc.) and makes
Working remotely is not for everyone, nor new and may not fully understand the them instantly reachable for quick
is it for every role. culture of the organization and what is questions and discussions. It facilitates
expected of them.” “team” for remote users.
My firm’s model has always been for
distributed staff around the country, with Some team members and some roles TEAM MEETINGS ARE A MUST
each team member working from his or need to have on-site hours and duties. To keep communications and efforts
her home. This helps keep our overhead But few staff need to be on-site their well-coordinated, schedule regular
low, which helps us serve The Church entire workweek. meetings. We have a couple of standing
with lower fees. meetings every Monday morning.
WHAT TOOLS HELP? We do it by phone, and sometimes by
The first question I am often asked about Mandating standardized productivity video call. We also have an annual
staff working from home is how I know I and communication tools is essential to retreat where we spend a few days
am getting full-time work done when the manage and coordinate those who work together doing team-building and talking
staff person is not on-site? My answer is remotely. For instance, you may require through issues.
always: “How would you know you that all staff use Microsoft Office Suite
are getting full-time work done when solutions for their productivity tools. Staff working remotely has many benefits
they’re on-site in an office or cubicle? Doing that ensures that staff across all – for the team members and for the
By the output.” It is the same if they are locations can share files and organization. But, as Wood says,
working off-site. One of the functions of collaborate at a high level. Similarly, “Ensuring staff have a good work/life
leadership is setting goals and standards identifying secure email and instant balance is key in any employment
that can be used in determining if work messenger solutions is essential. relationship.”
output is at an acceptable level for all
levels of staff. Wood adds, “Some studies have shown
that staff can view working remotely as
Not everyone is disciplined enough to paid time off. This has led to a disconnect
work from home or in a favorite coffee
shop. We have also found that some
between staff members and their bosses.
You may need to consider establishing
Author
do not like working remotely because some guidelines on how accessible staff Nick Nicholaou is author of
they need hallway conversations to should be when working remotely. Church IT: Strategies and
experience real job satisfaction. And, According to a Cision Study in 2018 – Solutions and is president of
of course, some roles need to stay ‘Initiating an always-reachable policy MBS, an IT consulting firm
on-site (like the accounting functions is an easy way to make sure deadlines specializing in church and
of contribution and deposit entry are met and employees are moving the ministry computer networks, VoIP, and private
and custodial). needle on important tasks.’” cloud hosted services. You can reach Nick at
nickn@mbsinc.com, and may want to check out
Seacoast Community Church in A secure instant messenger (IM) his firm’s website (www.mbsinc.com) and his
Mount Pleasant, SC is a multisite church solution can help in that regard. Most of blog at https://ministry-it.blogspot.com.
The U.K. Office of National Statistics found in a 2018 study that
30% of staff working remotely felt they were more productive.11
THE CHURCH NETWORK INSIGHT WINTER 2019
Working Remotely Technology
by Jonathan E. Smith
MANY THINGS HAVE MADE WORKING Services like Microsoft Office 365 or camaraderie, and accountability are all
REMOTELY A POSSIBILITY, AND Google’s G-Suite. part of working remotely and can often
TECHNOLOGY IS ONE KEY ASPECT. be solved through technological
THE TECHNOLOGY WE USE TO WORK Converging hardware has also made applications. Working remotely is as
REMOTELY INCLUDES BOTH HARDWARE it easier to work remotely. The remote much an individual preference as a
AND SOFTWARE. EMPLOYEES ARE worker and road warrior can now do technological capability. Just because
NO LONGER TIED TO SPECIFIC more with less hardware. My backpack you can, does not mean you should.
APPLICATIONS OR HARDWARE THAT has gotten significantly lighter as I can
CAN ONLY BE FOUND IN A FORMAL, make phone calls, access all software
CONTROLLED OFFICE SETTING. services, find my way, and even take
pictures with 2 devices now, a phone Author
Convergence, or the combining of and tablet. Gone are the days of specific Jonathan Smith is an author,
technologies has also made remote devices for specific functions. conference speaker, and the
workers as efficient as traditional office Director of Technology at
workers. Software suites are cloud-based While technology has enabled and Faith Ministries in Lafayette,
and combine many traditional software empowered the remote worker, there IN. He can be reached at
functions allowing all employees the are still many traditional concerns to jsmith@faithlafayette.org
same services, regardless of location. consider. Environment, communication, and followed on Twitter @JonathanESmith.12
THE CHURCH NETWORK INSIGHT WINTER 2019
Church and Donor
Management Software (ChMS)
by Nick B. Nicholaou more than doubled! Our research this year relationships, spiritual gifts, talents,
found 55 solutions focusing on the church interests, attendance, nursery security,
SOLUTIONS FROM CHURCH AND DONOR and ministry market, of which 35 qualified contributions, fundraising campaigns,
MANAGEMENT SOFTWARE PROVIDERS for this article (requirements include active volunteerism, small groups, and more.
KEEP IMPROVING IN THEIR ABILITY TO marketing, minimum customer growth,
HELP CHURCHES AND MINISTRIES FULFILL and active development of their solution – Church and ministry offices can be
THEIR MISSION! THEIR FEATURES TO and completing the article survey). stressful workplaces because of the many
TRACK AND COMMUNICATE WITH PEOPLE, deadlines that must be met by an
THEIR WEB AND MOBILE DEVICE We always include new providers (those administrative staff that is typically smaller
INTERFACES, AND THEIR POWERFUL three years old or less) to give them a in number than what would be found in
DATABASE TOOLS MAKE THIS CATEGORY chance to build some momentum and a similar-sized secular business. Church
OF SOFTWARE A BIG HELP AND compete with “the big guys.” It also keeps management software, if well written, can
VALUABLE ASSET FOR TODAY’S all of the providers “on their toes” as the be a soothing balm. If it is powerful,
MINISTRIES IN REACHING MANY WITH up-and-comers sometimes develop new capable, fast, and reliable, the ministry
THE GOSPEL AND DISCIPLING THEM. technologies that benefit many churches team can use it to help them get the most
and ministries in new ways. possible work done – efficiently and with
CHURCH SOFTWARE HISTORICAL minimal stress. And if its abilities are broad
PERSPECTIVE WHY CHURCH MANAGEMENT enough, every ministry in the church or
In the mid-1980s the number of these SOFTWARE? ministry can focus on just one database,
programs had grown to 262! Then some The solution providers on the following increasing synergy and minimizing cost.
merged, some consolidated, and some pages meet the sophisticated and complex
went out of business, reducing the needs of churches and ministries. Tracking CHURCH MANAGEMENT SOFTWARE
number to only 34. In the 1990s the more than just simple CRM datasets like DEFINED
Internet made it so easy for those writing names, addresses, and phone numbers, Decades ago Steve Hewitt, then Editor-in-
solutions for their own church to share many of these also help build community Chief of Christian Computing Magazine
them that the number of solutions has and track traditional and modern family (recently re-branded as MinistryTech13
THE CHURCH NETWORK INSIGHT WINTER 2019
Magazine), labeled this software category THE CHMS CHALLENGE update their software. We have trusted
tailored to meet the needs of churches as ChMS is a challenge for many of those the software companies to provide this
Church Management Software, or CMS. who work on church and ministry teams. data accurately; all of the information
There are now a lot of software categories Usually it’s because they haven’t been was provided by them.
abbreviated ‘CMS’, so we now refer to it trained, sparking the concern that the
as ChMS. Parachurch ministries need to ChMS is not simple or intuitive. As The chart uses two symbols:
track similar data, so we invited those mentioned, though, there are too many The ■ symbol indicates features ChMS
solutions into this article too. Following is types of deep data to be simple or
companies provide directly, and
a well-researched list of the leading ChMS intuitive. We’ve added to the feature chart
providers at the time of this writing, with the ability to create custom workflows for The ▲ symbol indicates needs they meet
each stating at the top of the feature chart tasks and roles that help make it simpler through an outside (third party) source.
whether their solution can also meet the and more intuitive. But the key will
needs of parachurch or denominational always be training. We strongly HAPPY HUNTING!
offices. recommend that new team members Shop wisely. We recommend doing your
be trained before being given access to due diligence and checking with current
NOT-FOR-PROFIT ACCOUNTING update the ChMS, and that the solution users of the software you are interested in.
Churches and ministries exist in a unique provider be contracted to come on-site Ask questions like:
accounting niche that most software (and or provide interactive remote training at
even most CPAs!) cannot help with, but • Does the software do what was
least annually.
many ChMS packages can help in this promised?
area. Making ongoing training part of your
•. Is their support team capable and
ChMS strategy will ensure that
available?
One of a ministry’s most vulnerable areas your ChMS investment will last longer
is finance. All too often we hear about and serve your team better. • If you were faced with the same
churches and ministries that have suffered decision today, what would you do
embezzlement by a trusted team member. FEATURE CHART differently?
One of the best protections in an We have tried to give you the most
accounting system is a good audit trail, comprehensive and quickest format Feel free to contact any of the providers
tracking the detail of every transaction possible of those ChMS database and listed. They would love to help you in your
and whose data cannot be altered in any accounting functions ministry teams ministry. Happy hunting!
way. For these reasons, some ChMS request most. We removed features
providers have written their own fully- provided by all ChMS providers to help
integrated accounting system. focus on solutions’ distinct feature sets.
Author
Some churches and ministries want The chart lists solutions by the name Nick Nicholaou is author of
a ChMS that has a fully-integrated their providers use to market them rather Church IT: Strategies and
accounting system, and we list the than by the company name. We include Solutions and is president of
functions they look for in the chart. Others the company name in the section MBS, an IT consulting firm
may not care if the ChMS provider has following the chart in which we give in- specializing in church and
written its own accounting system, and for formation on each provider such as how ministry computer networks, VoIP, and private
them it is good to know that most ChMSes to reach them, how long they have been cloud hosted services. You can reach Nick at
can interface with “third-party” account- making their solutions available, how nickn@mbsinc.com, and may want to check out
ing systems such as those in the chart many organizations they currently serve, his firm’s website (www.mbsinc.com) and his
that only provide non-profit accounting their support hours, and how often they blog at https://ministry-it.blogspot.com.
solutions.
Church management software, if it is powerful. capable, fast, and
reliable, the ministry team can use it to help them get the most
possible work done – efficiently and with minimal stress.Can Run as Either Accrual or Cash Basis ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Invoices Can Be Automatically Distributed to Multiple GL Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounts Payable
A Single Check or Check Run Can Post Against Multiple Funds ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounting Features
Can Partial Pay Invoices; Balance Remains Payable with Same Invoice Number ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■
Can Automate Recurring Entries ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Void Checks with Option of Reopening the Invoice ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■
Annual 1096 and 1099s ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Purchase Order Tracking (Authorization, Budget, and GL Interface) ■ ■ ■ ■ ■ ▲ ■ ■ ■
▲
Payroll with Minister's Salary Capabilities (Housing, SECA, etc.) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Allocate a Person’s Payroll and Benefit Costs Across Multiple Departments ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Time
Clock Interface ■ ■ ▲ ■
Payroll ACH Direct Deposit
Payroll/Human Resources
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accrues Vacation and Sick Time by Hours Worked or Pay Period ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Hiring & Termination Process & Documentation with Database-Driven Self-Audit ■ ■
Vacation Request/Scheduler with Schedule View by Department ■ ■ ■ ▲ ■
Tracks and Stores Images of HR Forms ■ ■ ■ ■ ■ ▲ ■
Tracks Employee Discipline Records ■ ■ ▲ ■
State and Federal Tax Tables are Maintained by Solution Provider ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
All Federal and State Payroll Tax Forms ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Workers’ Compensation Audit ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Has an Open API for Custom Integrations ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Create Custom Workflow Pages to Simplify User Experience and Focus ■ ■ ■ ■ ■ ■ ■ ■ ■
Access and Security
Congregant Online Access Can Be Tied to Facebook or Google Credentials ■ ■ ■ ■ ▲ ▲
Congregants/Donors Can Update Their Profile Data ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Congregants Can Set Which of Their Online Data Is Inaccessible by Other Cong. ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Field-Level Access/Entry Security ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Maintains Transactional Database of Who Made Changes ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks and Uses People's Preferences for Text Messages, Mail, Email ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■
Can Send Individual Text Messages without Knowing Carrier ▲ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ▲ ▲ ▲ ■ ■ ■
Communication
Can Send Individually-Addressed Mail-Merged Bulk Email ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■
Email Can Have Multiple Attachments ▲ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■
System Integrates with Outlook Contacts and Tasks for Staff Follow-Up ■ ■ ■ ▲ ■
Infrastructure Features
Links to Congregants’ Social Media Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Constant Contact and/or MailChimp Interface ▲ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Mobile & Web
Data Is Accessible in Realtime via iOS and Android Mobile Devices ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Mobile (Responsive Website) Interface ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Mobile App ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Requirements & Capabilities
Multiple Concurrent User Access ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Web Browser Interface ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Includes a User-Accessible, Customizable Report System ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Data Is Accessible and Fully Exportable in Multiple Formats ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Excel Pivot Table Interface ■ ■ ■ ▲ ■ ■ ▲ ■ ▲ ▲ ■ ■ ■ ■ ■
Graphics-Capable Dashboard with Drill-Down Capabilities ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Run on Ministry’s Server ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
How Hosted
Can Run Hosted on ChMS Provider’s Server ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
All Data Transmission bet. Church Staff/Cong. & Hosted Database Is Encrypted ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
ChMS Provider’s Hosting Datacenter Is Certified Tier 3 or Higher ■ ■ ■ ■ ■ ■ ▲ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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Solution Focus
Also is Parachurch/Donor Management Focused Solution ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Denomination "Editions" Available ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Non-English Versions (German, Dutch, French, Portuguese, Russian, Spanish, All Listed Here) A S S ■ ■ ■ ■ ■
Multisite Campus Capable ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks Non-Traditional Family Structures/Roles ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Database
Can Track Non-Traditional Genders (Beyond Male/Female) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■
Prints U.S. Postal Bar Codes ■ ■ ▲ ■ ▲ ▲ ■ ▲ ▲ ▲ ■ ■ ■ ▲ ■
Certified Postal CASS and PAVE ■ ■ ▲ ▲ ▲ ▲ ■ ▲ ■ ■ ▲
National Change of Address (NCOA) Updates ■ ■ ■ ▲ ▲ ▲ ▲ ▲ ▲ ■ ■ ▲ ■
Tracks Gifts in Kind (GIK) Contributions ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Gifts in Kind Can Satisfy Pledge without Setting GIK Value ■ ■ ■ ■ ■ ■ ■ ■
Checks Can Be Input via Check21-Compliant Scanner ■ ▲ ■ ▲ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Scanning Checks Once Produces Deposit and Database Entry ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Giving
Can Store Check and Envelope Images ■ ▲ ▲ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■
Can Automatically Import Gifts Received Online ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Notifies Contributor if Online Transaction Is Declined by Merchant Account ■ ■ ■ ■ ■ ▲ ▲ ■ ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ▲ ■ ■ ■ ▲ ■ ▲ ■
Congregants/Donors Can View Check Images Online ▲ ■ ▲ ■ ■
Non-Accounting Features
Statements Can Be Automatically Sent via Email ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Tracks Attendance ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Post Attendance Using Geofencing ■
Security/Check-In Capability ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Can Check-In via iOS and/or Android Tablets ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Check-In Tracks Allergies, Allowable Check-Out Persons, etc. ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Facilitates Roaming Check-In (like a volunteer in the parking lot with a tablet) ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Volunteer Recruitment Functions (Position Description, Application, etc.) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Assimilation
Has Background Check Interface ■ ■ ■ ■ ▲ ■ ▲ ▲ ■ ■ ■ ■ ▲
Can Set Cautionary “Flags” Based On Behavioral or Legal Issues ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■
Approved Volunteers Can Schedule Themselves for Service ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■
Approved Volunteers Can Set Unavailable “Blackout” Dates ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■
Sends Volunteer Commitment Reminders ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■ ■ ▲ ■ ■
Track Mission Trips (Pre-Task Checklists, Support, etc.) ■ ■ ▲ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ■
Manages Small Groups ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Facility/Equipment Calendar Scheduler ■ ■ ■ ■ ■ ▲ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■ ■ ▲
Fully Integrates with Cool Solutions Group’s eSpace (www.espace.cool) ■ ■ ■ ■ ■ ■ ■
Facilities and Events
Calendar Scheduler Can Feed Events to Ministry’s Website ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ▲ ■ ■ ■ ■ ▲
Retreat/Event Registration Tracks Outstanding Balances ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Import Registrations Received Online without Manual Entry ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Library Module ■ ■
Fixed Assets Tracking (Inventory, Depreciation, Maintenance) ■ ■ ■ ■ ▲ ■ ■ ■ ■ ■ ▲ ■
General Ledger ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Natural, Hierarchical Chart of Accounts ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Dimensional Accounting (versus Natural, Hierarchical Chart of Accounts) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
General Ledger
Automatically Tracks Multiple Fund Balances ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Automatically Balances Funds in Interfund Transactions ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Audit Trail Is Secure and Unalterable (More Than Just Password Protected) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Can Enter Either Straight Line or Seasonal Budgeting by Account ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Has Method for Budgeting Capital Expense Items ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ▲ ■ ■
Graphic Analysis ■ ■ ▲ ■ ■ ■ ▲ ▲ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Accounts Payable and/or Bill Pay Integration ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■16
THE CHURCH NETWORK INSIGHT WINTER 2019
Church and Donor Management System Providers 2020
ACS CCIS Shield CMS Church360° ChurchTrac Software
by ACS Technologies by CCIS Church Management by Concordia Technology Solutions, by ChurchTrac Software, Inc.
Phone: 844.467.3256 Software a division of Concordia Phone: 877.704.0222
Email: solutions@acst.com Phone: 800.295.7551 Publishing House Email: support@churchtrac.com
Web: www.acstechnologies.com Email: sales@ccissoftware.com Phone: 800.325.2399 Web: www.churchtrac.com
Company Founded in 1978 Web: www.ccissoftware.com Email: softwaresales@cts.cph.org Company Founded in 2002
Years Marketing ChMS: 40 Company Founded in 1981 Web: www.church360.org Years Marketing ChMS: 15
Ministries/Campuses Currently Years Marketing ChMS: 39 Company Founded in 1869 Ministries/Campuses Currently
Using: 6,427 Ministries/Campuses Currently Years Marketing ChMS: 9 Using: 8,500
Number on Team: 400 Using: 6,800 Ministries/Campuses Currently Number on Team: 9
Support: 9 – 8 M – Th Eastern; Number on Team: 60 Using: 1,250 Support: 8 – 8 Eastern
9 – 6 Fri Support: 8 – 5 Eastern Number on Team: 25 Last Major Release: 10/2019
Last Major Release: 12/2018 Last Major Release: 3/2019 Support: 7:30 – 5 Central Updates per Year: 4
Updates per Year: 8 Updates per Year: 3 Last Major Release: 10/2019
Updates per Year: Ongoing via Web COMS and EFA for Windows
Blackbaud Church Management CDM+ by Specialty Software
by Blackbaud by Suran Systems, Inc. Church MemberLink Phone: 800.568.6350
Phone: 800.443.9441 Phone: 877.891.4236 by CAA Ministries, a division of Email: sales@specialtysoftware.com
Email: solutions@blackbaud.com Email: sales@cdmplus.com CAA Software, Inc. Web: www.specialtysoftware.com
Web: www.blackbaud.com Web: www.cdmplus.com Phone: 706.864.4055 Company Founded in 1984
Company Founded in 1981 Company Founded in 1987 Email: info@caasoftware.com Years Marketing ChMS: 35
Years Marketing ChMS: 2 Years Marketing ChMS: 32 Web: https://churchmemberlink.com Ministries/Campuses Currently
Ministries/Campuses Currently Ministries/Campuses Currently Company Founded in 2004 Using: 6,000
Using: 85 Using: 3,175 Years Marketing ChMS: 10 Number on Team: 5
Number on Team: 500 Number on Team: 25 Ministries/Campuses Currently Support: 9 – 5 Eastern
Support: 8:30 - 8 Eastern; Support: 8:30 – 6 Eastern Using: 100 Last Major Release: 9/2019
24∙7 option Last Major Release: 10/2019 Number on Team: 4 Updates per Year: 4
Last Major Release: 10/2019 Updates per Year: Ongoing via Web Support: 8 – 7 Eastern
Updates per Year: Weekly Last Major Release: 12/2018 Donarius Church Management
Church Community Builder Updates per Year: Ongoing via Web Software
Breeze ChMS by Church Community Builder by Nuverb Systems Inc.
by Breeze Church Management Phone: 719.266.2888 Churchteams Phone: 888.479.4636
Phone: 888.320.6030 Email: sales@churchcommunity by Churchteams.com, Inc. Email: question@nuverb.com
Email: support@breezechms.com builder.com Phone: 817.405.9750 Web: www.donarius.com
Web: www.breezechms.com Web: www.churchcommunity Email: info@churchteams.com Company Founded in 1993
Company Founded in 2013 builder.com Web: hyyps://go.churchteams.com Years Marketing ChMS: 21
Years Marketing ChMS: 6 Company Founded in 1999 Company Founded in 2000 Ministries/Campuses Currently
Ministries/Campuses Currently Years Marketing ChMS: 18 Years Marketing ChMS: 11 Using: 2,430
Using: 6,958 Ministries/Campuses Currently Ministries/Campuses Currently Number on Team: 1
Number on Team: 37 Using: 4,400 Using: 816 Support: 9 – 6 Eastern
Support: 9 – 6 Eastern Number on Team: 110 Number on Team: 8 Last Major Release: 4/2019
Last Major Release: 11/2019 Support: 7 - 6 Mountain Support: 8:30 – 5 Central Updates per Year: 20
Updates per Year: Ongoing via Web Last Major Release: 11/2019 Last Major Release: 10/2019
Updates per Year: Ongoing via web Updates per Year: Ongoing via Web DONATION and ACCOUNTS
CahabaWorks Church Software by Cooperstock Software
by CahabaCreek Software, Church Windows ChurchTools Phone: 416.423.7722
a division of 2AB by Computer Helper Publishing by ChurchTools Innovations GmbH Email: info@software4nonprofits.com
Phone: 205.621.9649 Phone: 800.533.5227 Phone: +49.721.509.9650 Web: www.software4nonprofits.com/
Email: sales@cahabacreek.com Email: sales@churchwindows.com Email: support@churchtools.de chms
Web: www.cahabacreek.com Web: www.churchwindows.com Web: www.church.tools Company Founded in 1999
Company Founded in 1997 Company Founded in 1987 Company Founded in 2015 Years Marketing ChMS: 20
Years Marketing ChMS: 11 Years Marketing ChMS: 32 Years Marketing ChMS: 10 Ministries/Campuses Currently
Ministries/Campuses Currently Ministries/Campuses Currently Ministries/Campuses Currently Using: 4,386
Using: 1,681 Using: 12,000 Using: 1,500 Number on Team: 3
Number on Team: 8 Number on Team: 25 Number on Team: 20 Support: 9 - 9 Eastern
Support: 9 - 4 Central M-Th; Support: 9 – 6 M – Th Eastern; Support: 8 – 6 Central European Last Major Release: 10/2019
Email 24∙7 9 – 5 Fri Last Major Release: 10/2019 Updates per Year: 12
Last Major Release: 12/2018 Last Major Release: 9/2019 Updates per Year: 18
Updates per Year: 4 Updates per Year: 117
THE CHURCH NETWORK INSIGHT WINTER 2019
Excellerate Church Management FellowshipOne Iglesia En Conexion MinistryPlatform
by Micro System Design by FellowshipOne, a division of by JRSoftware by Think Ministry
Phone: 888.371.6878 Ministry Brands Phone: +52.1.664.251.5478 Phone: 678.404.2467
Email: info@excellerate.com Phone: 844.459.8525 Email: info@iglesiaenconexion.com Email: info@thinkministry.com
Web: www.excellerate.com Email: sales@fellowshipone.com Web: www.iglesiaenconexion.com Web: www.ministryplatform.com
Company Founded in 1989 Web: www.fellowshipone.com Company Founded in 1999 Company Founded in 2005
Years Marketing ChMS: 21 Company Founded in 2004 Years Marketing ChMS: 1 Years Marketing ChMS: 12
Ministries/Campuses Currently Years Marketing ChMS: 15 Ministries/Currently Using: 70 Ministries/Campuses Currently
Using: 2,702 Ministries Currently Using: 2,000 Number on Team: 6 Using: 820
Number on Team: 2 Number on Team: 43 Support: 8 – 6 Pacific Number on Team: 20
Support: 9 - 5 Central Support: 7 – 7 Central; 24∙7 option Last Major Release: 1/2019 Support: 8 - 6 Eastern
Last Major Release: 7/2018 Last Major Release: 10/2019 Updates per Year: 10 Last Major Release: 10/2019
Updates per Year: 8 Updates per Year: Ongoing via Web Updates per Year: 8
Iglesia HOY
Faithful Steward FlockBase by JRSoftware Parish Data System (PDS)
by Diakonia LLC by FlockBase Software LLC Phone: +52.1.664.251.5478 by ACS Technologies
Phone: 314.256.9073 Phone: 877.883.5625 Email: info@iglesiahoy.com Phone: 800.736.7425
Email: info@faithfulsteward.com Email: info@flockbase.com Web: www.iglesiahoy.com Email: solutions@acst.com
Web: www.church-software.com Web: www.flockbase.com Company Founded in 1999 Web: www.acstechnologies.com
Company Founded in 1992 Company Founded in 2006 Years Marketing ChMS: 20 Company Founded in 1978
Years Marketing ChMS: 25 Years Marketing ChMS: 13 Ministries Currently Using: 3,460 Years Marketing ChMS: 40
Ministries Currently Using: 1,087 Ministries/Campuses Currently Number on Team: 6 Ministries/Campuses Currently
Number on Team: 3 Using: 4,600 Support: 8 – 6 Pacific Using: 7,450
Support: 9 – 5 Central Number on Team: 4 Last Major Release: 5/2019 Number on Team: 395
Last Major Release: 10/2019 Support: 9 - 5:30 Central Updates per Year: 4 Support: 9 – 8 M–Th Eastern;
Updates per Year: Ongoing via Web Last Major Release: 9/2019 9 – 6 Fri
Updates per Year: 1 Ministry Tracker Last Major Release: 1/2019
FastFund Online by Faithlife Updates per Year: 8
by Araize IconCMO Phone: 855.715.6467
Phone: 866.840.7449, x Sales by Icon Systems, Inc. Email: support@ministrytracker.com ParishSOFT Family Suite
Email: sales@araize.com Phone: 800.596.4266 Web: www.ministrytracker.com by ParishSOFT, a division of
Web: www.araize.com Email: sales@iconcmo.com Company Founded in 2006 Ministry Brands
Company Founded in 1997 Web: www.iconcmo.com Years Marketing ChMS: 14 Phone: 866.930.4774
Years Marketing ChMS: 22 Company Founded in 1992 Ministries/Campuses Currently Email: parishsoftsales@parishsoft.
Ministries/Campuses Currently Years Marketing ChMS: 26 Using: 531 com
Using: 1,350 Ministries Currently Using: 2,500 Number on Team: 4 Web: www.parishsoft.com
Number on Team: 10 Number on Team: 7 Support: 6 - 9 Sun-Sat Pacific Company Founded in 1998
Support: 9 - 5 Eastern Support: 8 – 5 Central Last Major Release: 10/2019 Years Marketing ChMS: 21
Last Major Release: 9/2019 Last Major Release: 8/2019 Updates per Year: Ongoing via Web Ministries/Campuses Currently
Updates per Year: Ongoing via Web Updates per Year: Ongoing via Web Using: 9,900
Number on Team: 65
Support: 8:30 - 7 Eastern
Last Major Release: 10/2019
Updates per Year: Ongoing via Web
Solutions from church and donor management software providers
keep improving in their ability to help churches and ministries
fulfill their mission! Their features to track and communicate with
people, their Web and mobile device interfaces, and their powerful
database tools make this category of software a big help and
valuable asset for today’s ministries in reaching many with the Gospel
and discipling them.You can also read
