OISE CONTINUING & PROFESSIONAL LEARNING ANNUAL REVIEW 2019-2020 - OISE CPL - University of ...
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OISE CONTINUING
& PROFESSIONAL
LEARNING
ANNUAL REVIEW
_______
2019-2020
OISE CPL
Our 2019-2020 fiscal year concludes much in the way it started – with much energy and
enthusiasm to build better.
We began 2019-2020 by reviewing the breadth of education for sustainable development
research so that we could consider how best to serve and guide educators, and the education
systems in which they work, in creating the required conditions for sustainability and innovation.
We closed our fiscal year experiencing a surge in online learning solutions and a pause in
international work and collaboration. With our services experiencing such a shift, in the last
sixty days of our fiscal, we focused on stabilizing our operations, retaining revenue and
mitigating expense and sustaining our talent.
While our education work may be changing, our commitment to empowering skills, confidence,
and knowledge for those who teach, guide and educate has not.
This Annual Review provides a summary of OISE CPL performance indicators in relation to four
organizational priorities of OISE, University of Toronto:
Prepare learners for Enhance the ability Anticipate, leverage Widen
successful careers of our learners to recent opportunities for
and career meet global developments in participation;
resiliency challenges; develop teaching and configure learning
global learning solutions so that
competencies to technologies wider participation
support lifelong and access are
learning achievable
Throughout this Annual Review, you will see reference to our key performance indicators:
Financial Contribution, Satisfaction, Professional Growth, Availability, and Relevance as well as
to the SDG logos. The SDG logos highlight how our work locally is grounded in equity, diversity
and inclusion while seeking to improve educator well-being, education quality, education work
environments and operations, and education partnerships.
FINANCIAL CONTRIBUTION SATISFACTION
CPL is a cost-recovery and revenue- CPL Learner and Facilitator satisfaction as
generating unit. measured by net-promoter-score.
3.4% - 28% 54 NPS 83 NPS
profit margin decrease in revenue Learner net Facilitator net
achieved above (up 10% for direct promoter score promoter score
unit’s cost enrolment;
down 38% international
services)
OISE CPL ANNUAL REVIEW 2019-2020 2
OISE CPL ANNUAL REVIEW 2019-2020 3
One of the most important aspects of the UN SDGs are their recognition of the important role education plays to mobilize the collaborative action, critical thinking, curiosity, global citizenship, character, and communication needed to tackle socio-economic impediments to creating inclusive prosperity. Implementing strategies to deliver the SDGs will require the commitment, skills and expertise of educators across all sectors of education (PK12, Post-Secondary, Workplaces) globally. We have established early pathways to directly contribute to the targets of 6 SDGs and in 2019-2020, we developed the CPL Professional Learning Framework as a guide for developing our future programming. Below: Rashmi Biswas (OISE Associate) connecting with colleagues from the International Network of Education Institutes (INEI) during a 3-day engagement Toward 2030: Collaboration & Innovation, November 2019. OISE CPL ANNUAL REVIEW 2019-2020 4
PROFESSIONAL GROWTH
Supporting educators’ career pathways and professional growth
6,549
learners
participated in
CPL courses &
6,109 customized
440
enrolled directly participated in
programs.
in our courses customized programs
.
710 community members participated in our Connected Educators webinar series
• 1,269 TEFL Certificates
• 52 ALDP Certificates
• 13 Bereavement Ed Certificates 1,362
• 12 SFBTC Certificates
Certificates of Completion
• 9 Brief Coaching Certificates
• 4 International Ed for IB Certificates
were awarded.
• 3 LXD Certificates
• 3,180 Ontario College of Teachers (OCT)
• 52 Institute for Performance and Learning (IPL) 3,257
• 4 International Baccalaureate Organization (IBO) Records of Learning were
• 12 Canadian Council of Professional Certification issued to apply earned
(CCPC) and Canadian Counselling and PD credits toward further
Psychotherapy Association (CCPA)
accreditation.
• 9 International Coach Federation (ICF) and Canadian
Council of Professional Certification (CCPC)
OISE CPL ANNUAL REVIEW 2019-2020 5
Above: Evelyn Wilson (retired Associate Director, K-12 Learning Solutions) welcoming OISE CPL Associates and
Facilitators to the OISE CPL annual Fall Launch, September 2019.
Our September 2019 Fall Term launched with a focus on the UN SDG framework and a team
conversation about our role as educators and our collective accountability to support the
professional growth and aspirations of our learners and our professional peers. Our
professional team from across K-12, Post-Secondary and Workplace Learning identified mental
health, equity and quality work as key areas of focus.
19 3 156
(new OISE CPL facilitators (Work-Study Students (OISE CPL Facilitators
joined our team) joined our team) welcomed back)
OISE CPL ANNUAL REVIEW 2019-2020 6
AVAILABILITY
Making learning available to educators to widen opportunities
and make participation easier
37,423 teaching hours (that’s equivalent to 1,559 days)
175 144 376 10 19 8
facilitators courses sections programs customized webinars
91% 76% online
15% hybrid
of our programming is
fully or partially online 9% in-person
Top 5 Countries by
number of learners
1. Canada
2. USA
3. China
4. Chile
5. Norway
We were joined
by learners from
80 countries.
107 inbound 36 outbound 5 translated events:
(Delivered in or from OISE) (Delivered offsite) (Arabic, Mandarin, Spanish)
OISE CPL ANNUAL REVIEW 2019-2020 7
InnovED launched in 2019-2020 as an entrepreneurship initiative within the University of Toronto Entrepreneurship ecosystem, comprised of educators driven to guide, teach, serve and lead within systems and sectors that are experiencing unprecedented change. What binds the community is a deep commitment to improving societies through the work of education. With an initial aim of actively listening, learning and discovering the needs of our stakeholders and communities, we effectively commenced our 2019-2020 activities (concept mapping, focus groups, webinars, program mapping, member coaching, industry pitching and mentor recruiting) by incubating InnovED within OISE Research, International & Innovation and OISE Continuing and Professional Learning. Our 2020-2021 focus is to bridge the connection between innovation and sustainability through various aspects of education ‘work’: teaching, learning and research. Below: Dr. Todd Cunningham (OISE, Co-Creator, InnovED) and Elisabeth Rees-Johnstone (OISE Co-Creator, InnovED) at Collision 2019 Toronto Conference, University of Toronto Pavillion, June 2019 OISE CPL ANNUAL REVIEW 2019-2020 8
RELEVANCE
Making learning engagements relevant to current and
emerging education domains/needs
Our programming is aligned to 7 accredited
bodies and in 2019, became a proud member
of the United Nations Sustainable
Development Solutions Network
2 new EduVisits Serving Students Orientation to
Package learning tours for
in Higher Education Human Services
programs & individuals or groups who
want to learn more about the An sector orientation for early A sector orientation for early
1 new course success of Canada’s
education system.
and mid-career professionals
who are new to higher ed.
and mid-career professionals
new to human services.
were developed in
2019-2020
PROGRAM PROGRAM COURSE
Welcomed 4 start-ups to
InnovED; 3 early-stage and 1
4 growth stage
Attendees engaged in
221 webinars, focus group
sessions, learning advisory
conversations
36 Hours of coaching
conversations
OISE CPL ANNUAL REVIEW 2019-2020 9
Above: Michael Cassidy (Associate Director, International & Innovation) in Colombia with UNESCO Knowledge
for Change (K4C), November 2019.
The Knowledge for Change (K4C) Consortium is an initiative of the UNESCO Chair in
Community-Based Research and Social Responsibility in Higher Education, under the joint
directions of Dr. Budd Hall (University of Victoria, Canada) and Dr. Rajesh Tandon (PRIA,
India). A variety of local training hubs have been created under the K4C Consortium to design
and conduct educational programs in order to develop research capacities for the co-creation
of knowledge through collective action by practitioners, community-based researchers,
community groups and academics. In Fall 2019, OISE CPL joined the early development of a
Toronto Hub.
Where in the world … our 1.
2.
Canada (35%)
Asia (25%)
global activities by % of total 3. Middle East (15%)
projects, travel and time 4. South America (15%)
5. Africa (10%)
OISE CPL ANNUAL REVIEW 2019-2020 10PARTNERS & ADVISORS
ON-CAMPUS PARTNERS OFF-CAMPUS PARTNERS
CURRICULUM REVIEW COMMITTEE PROFESSIONAL ADVISORY COMMITTEE
Carol Campbell Shaza Khalil Jennifer Adams Gregory Light
Professor, LHAE OD Consultant, Founder and CEO, Senior Fellow, Searle Center for
OISE, University of Toronto Qatar Foundation Educating Leaders Advancing Learning & Teaching,
Consulting Northwestern University
Josh Cardoz Mary-Catherine Lennon
Principal Learning Strategist Senior Policy Advisor Beverley BIggar Barbara Palmegiani
Swiss VBS PEQAB Founder, Speax Inc. Principal, The CFO Centre
Sarah Craig Valerie Lopes Angela DelZotto Michele Peterson-Badali
Executive Director, Professor, School of Arts & Director, HR Business Associate Dean, Research,
Conference of Independent Science, Seneca College Partner, Telus Corporation International and Innovation,
Schools of Ontario OISE University of Toronto
Kirby Mitchell Agatha DeSantis
Alyssa Filippi Special Education Secondary VP Talent, Indigo Heather Phelps
Instructional Designer, School Itinerary Teacher, Managing Partner, Phelps Group
D2L PDSB Tim Dougan
Director, Client Nancy Teodoro
Jennifer Hamillton Shawn Moynihan Partnerships, HORN Education Partner Lead,
Executive Director, Superintendent, PDSB Microsoft Canada
CACUSS Lauren Friese
Neil Price VP, HR Accelerator, RBC Jenn Turliuk
Martha Jez Associate Dean, School of and Founder, TalentEgg Founder, CEO, Makerkids
Co-founder/CEO, Social & Community Services,
Fair Chance Learning Humber College Kimberly Gibbons Karel Vredenberg
Executive Director, Global Head, Design, IBM
Ontario Council for
International Cooperation
OISE CPL ANNUAL REVIEW 2019-2020 11WITH OISE I CAN Contact us OISE Continuing and Professional Learning University of Toronto 252 Bloor Street W, 5-103 Toronto, ON, M55 1V6 Canada continuinged@oise.utoronto.ca 1-416-978-2474 www.oise.utoronto.ca/cpl
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