One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO

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One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Welcoming Investors, Keeping You Safe
   One Stop Centre for
   Business Travellers

         Sivasuriyamoorthy Sundara Raja
              Investment Promotion

                              A presentation for

                                            @officialMIDA
                          c              www.mida.gov.my
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Challenges Faced

          Malaysia GDP                  Unemployment Rate             Investment Projects
       Gross Domestic Product           Unemployment rate rose at    Getting approved projects
        performance for 2020            4.9% in January 2021 which         off the ground
           declined 5.6%.               represents around 782,500            2018-2019
                                          unemployed persons in      241 Manufacturing Projects
    This is influenced by the fall of             Malaysia                FDI:RM52.7 Billion
     all economic sectors due to                                                2020
      MCO and the influence of                                       436 Manufacturing Projects
             external factors.                                           FDI: RM56.6 Billion

      IMF has forecasted 6.5%                                               New Projects
           growth for 2021                                            Source:
                                                                        LeadsDOSM
                                                                              : RM89.4 Billion
                                                                       Pipeline: RM47.7 Billion

                                                                                                  2
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
One Stop Centre
for Business Travellers
        [To do business amid pandemic]
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Structure of OSC

  Evaluates and considers applications     Facilitates the incoming Short Term       Containing information and
  for Long Term Business Travellers and        Business Traveller’s entry to      advisory services to facilitate the
   Short Term Business Travellers within     Malaysia at the Kuala Lumpur             entry of Business Travellers.
          three (3) working days               International Airport (KLIA)      URL: http://safetravel.mida.gov.my/

                                                                                                                        4
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Status of Implementation

     OSC Committee               Website                 BTC

    MyEntry-MIDA System   Dedicated Microsite     Business Lounge

        Live since            Live since         Fully operational by
      3rdMarch 2021        3rd March 2021         14 March 2021 to
                                                welcome the arrival of
                                                Short Term Business
                                                      Travellers

                                                                         5
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Types of Business Travellers
                                                                             New Category

                Long Term Stay                             Short Term Stay (14 Days and Less)

MY ENTRY SYSTEM                                                MIDA-MY ENTRY SYSTEM

•   Frequent Foreign Business Travellers (Exit Return)     •    Potential Investors
•   New and Existing Expatriates (Stranded Abroad)         •    Existing Investors (Chairman/Board members/etc)
•   Foreign Technical Experts (PVP)                        •    Technical Experts
                                                           •    Business Customers

MY TRAVEL PASS SYSTEM
•   Social Visit Pass Holders (15-90 days)
•   Frequent Malaysian Business Travellers (Exit Return)
•   Permanent Resident Pass Holders (PR)
•   Malaysia My2nd Home Social Visit Pass Holders
    (MM2H)

                                                                                                              6
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Business Travellers Entry Mechanism
                                       Submit business travel application and daily itinerary plan to
                                         One Stop Centre. Specify Short Term and Long Term stay.
                                                                                                                             National Disaster Command
 Business Travellers
                                                                                                                                  Centre (NADMA)
    Centre (BTC)                                                                                                                     Procedures
                                                             APPLICATION APPROVED
                                                             (Decision within 3 working days)
       SHORT TERM                                                                                                                   LONG TERM
     (14 days or less)                                                                                                           (More than 14 days)
 Exemption from quarantine                                            1st PCR test                                                 With quarantine

                                              Day 1              3 days prior to departure at                    Day 1
                                                      +ve              home country.            +ve                      Upon arrival at KLIA. Stay at
        Upon arrival at BTC, KLIA.     2ndTest:                                                          2nd Test:
                                                                                                                         designated quarantine centres or
  Stay at BTC until result is known      PCR                                                              PCR or
                                                                                                                         Premium Hotel (under NADMA)
                                                                                                         RTK-Ag

 • Must follow all health                                                Transfer to            Quarantine
   site SOPs.                                                             hospital              for 7 or 10
 • Will be accompanied                                                                             days
                                                                                                                                   Follow the current
   by Liaison officer.
                                                                                                                Day 5 or 8         NADMA’s process flow,
 • No deviations to
                                                                                                +ve                                procedures and
   approved itinerary                                                                                   3rd test:                  regulations
   allowed.                                                                                             RTK-Ag
                                             3 Days before        National SOPs apply
                                             departure
     Only allowed to board flight if                              • MySejahtera
   negative. Costs to be absorbed      3rd Test:      +ve         • Masks                               Free
      by investor and not covered        PCR                      • Safe distancing                   movement
              under BTC charges.                                  • Hand hygiene
                                                                                                                                                            7
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Process Flow of Business Travellers Centre (BTC)
   Arrival RT-PCR                                                                                                                                          Holding Area

                                                                                                                                        4       Those with fever (>=37.5) or
                                     Temperature       Escorted to waiting   Proceed to registration                                           with symptoms will be isolated
                                     scanning and       area and update      counter for documents           Register Passenger Info,           to be brought to the holding
                                  MySejahtera check-    MySejahtera risk          verification              verify myPASS Voucher ID,                   area in BTC
                                    in at the health         status                                         print registry information for
                                   lounge entrance                                                            passenger and NADMA
                              2                         3                    5                                       references

                                                                                                                                                       Seated at restricted area for
           1                                                                                                  6                                7          specimen collection
  Exiting Plane
   (escorted to
  Health Lounge)

                                       Negative
   To proceed to
                                                                                                                                                             Rest & Relax to enjoy
      Special                                                                                                                                      8         the lounge amenities
  Immigration lane                                                               Internal COVID-19 Test Lab
     and Hotel
                                        11                                                                               9
                                                                                       10
                                                              Data consolidated
MOH to escort Business                                   in Cloud, where test result        Hardcopy and Digital
                                                                                                                       Test Result Approval,
Travellers to University of                                  verification is made           copy of the certificate
 Malaya Medical Centre
                                                                                                                          and Data Entry
                                        Positive           available for authorities          will be generated
         (UMMC)                                                                                                                                                                        8
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
Process Flow for Short Term Business Travellers at KLIA
              ARRIVAL
                                                                                   Arrival at Arrival Gate / Border Checkpoint                TEAM 1
                                                                                                                                       Duty officer will meet
 BTC                                                                                                                                   and greet the Business
                                                                                                                                             Travellers
                Dedicated Hospital i.e                                                             Health screening

                                                      BUSINESS TRAVELLER CENTER
                       UMMC                                                       Symptomatic
                                                                                                                    Non Symptomatic
                                                                                            Registration & Document
                                                                                              Verification Process

                                                                                                         COVID-19                        RT-PCR Test

                                                                                                                                                                  Within 3 Hours
                                                                                                           Test
                                                                                                                                           Sample taken will be
                                                                                                                                               tested at the
                                                                                                                                           dedicated laboratory
               BTC to arrange                                                                                                                     at BTC
               transportation                                                               POSITIVE                    NEGATIVE
                to Dedicated                                                                 COVID                       COVID        RT- PCR Test Result                          4 Hours
                  Hospital

                                                                                                         Immigration

                                                                                                       Luggage Pick Up

                                                                                                        Customs Check

                                                                                                         Arrival Hall                          TEAM 2
                                                                                                                                         Liaison Officer will
                                                                                                                                        accompany Business
                                    Note:
                                    Public transportation via                                                                          Travellers throughout
                                    air, land and sea is not
                                                                                        Proceed with the Itinerary via Road                 the itinerary
                                    allowed                                             Transportation arranged by sponsor

             DEPARTURE
                                                                                                         COVID-19                        PCR Test
                                                                                                           Test
               BTC to arrange            COVID-19 test to be taken 3 days
                                         prior to departure
               transportation
                to Dedicated
                                                                                             POSITIVE                   NEGATIVE
                  Hospital                                                                                                            PCR Test Result
                                                                                              COVID                      COVID

                                                                                                         Departure                                                                           9
One Stop Centre for Business Travellers - Welcoming Investors, Keeping You Safe - WKO
OSC Committee

    Long Term Business Travellers   Short Term Business Travellers

          10,942                              687

                                                                     10
Payments
Cost Involved for Short Term Business Travellers
A. Services at Business Travelers Centre (BTC)
A.                   Services                                 Charges (RM)
1.   Business Travellers Centre
     -   Swab Test upon arrival                               870 per person
     -   Usage of Business Lounge
     -   Food & beverages

B. Costs for Liaison Officer
B.            Services      Charges (RM)                                       Remarks
1.   Daily Allowance                250    per pax per day

2.   Flight                         400    per one-way trip      Peninsular Malaysia (SM)
                                    900    per one-way trip      Sabah & Sarawak (SS)
3.   Accommodation                  300    per night             Only applicable for outside
4.   Meal Allowance                 50     per day               Selangor and Putrajaya

5    PCR Test                       350                          Absorbed by the Malaysian
                                                                 Government

                                                                                               12
Outstation – 1 Business Traveller
Cost - Simulation I                                        OPTION I
                                                           Outside Klang Valley-Peninsular (4 days)        RM
                                                           Covid test and usage of BTC                     870.00
        Local Travelling – 1 Business Traveller
                                                           LO-Daily Allowance(4 days)                     1,000.00
 OPTION 1                                                  LO-Accommodation (3 nights)                     900.00
Klang Valley (4 days)                         RM           LO-Meal allowance (4 days)                      200.00
Covid test and usage of BTC                   870.00       Total                                          2,970.00
LO-Daily Allowance (4 days package)          1,000.00      OPTION II
Total                                       1,870.00       Outside Klang Valley - Sabah / Sarawak          RM
                                                           (4 days)
OPTION II
                                                           Covid test and usage of BTC                     870.00
Klang Valley (14 days)                        RM
                                                           LO-Daily Allowance (4 days)                    1,000.00
Covid test and usage of BTC                       870.00
                                                           LO-Flight & Accommodation (3 nights)           2,700.00
LO -Daily Allowance (14 days)                3,500.00
                                                           LO-Meal allowance (4 days)                      200.00
Total                                        4,370.00
                                                           Total                                          4,770.00
Outstation – 3 People
Cost - Simulation II                                 OPTION 1
                                                     Outside Klang Valley – Peninsular (4 days)   RM
            Local Travelling – 3 People              Covid test and usage of BTC                  2,610.00
                                                     LO-Daily Allowance(4 days)                   1,000.00
OPTION 1
                                                     LO-Accommodation (3 nights)                   900.00
Klang Valley (4 days)                     RM
                                                     LO-Meal allowance (4 days)                    200.00
Covid test and usage of BTC               2,610.00
                                                     Total                                        4,710.00
LO-Daily Allowance (4 days)               1,000.00
Total                                     3,610.00
                                                     OPTION II
                                                     Outside Klang Valley - Sabah / Sarawak       RM
                                                     (4 days)
OPTION II                                            Covid test and usage of BTC                  2,610.00
Klang Valley (14 days)                    RM         LO-Daily Allowance(4 days)                   1,000.00
Covid test and usage of BTC               2,610.00   LO-Flight & Accommodation (3 nights)         2,700.00
LO-Daily Allowance (14 days)              3,500.00   LO-Meal allowance (4 days)                    200.00
Total                                     6,110.00   Total                                        6,510.00
Cost Per Entry with Mandatory Quarantine in Klang
 Valley, Malaysia

            Details                      7-Days Quarantine                         10-Days Quarantine
                                   Basic (RM)        Premium* (RM)          Basic (RM)        Premium (RM)
Quarantine Station Cost               1,050           1,750 - 3,150             1,500          2,500 - 4,500
Operational Cost                      2,600                2,600                2,600                 2,600
             Total                    3,650           4,350 - 5,750             4,100          5,100 - 7,100

Note:
* Lowest Premium Cost Hotel : RM250 per night (Excluding Transportation charges from KLIA to Hotel)
The mandatory quarantine period has been increased to 14 days effective April 24, 2021

                                                                                                               15
Safe Travel Website
OSC Website
safetravel.mida.gov.my

                         17
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A. Checklist of documents and information that need to be submitted for application approval:

1.    Invitation letter from sponsor (Ministry/Agency/Company registered in Malaysia)
2.    Detailed Itinerary (download the standard template itinerary from Safe Travel website)
3.    Flight Booking itinerary
4.    Copy of passport (colour) - validity of at least 6 months
5.    Employee confirmation letter for each business travellers. A copy of Employee ID Card will do.
6.    LoU and Indemnity for short term buss travellers (download from Safe Travel website. The applicant has to
      complete the LoU and sign the document before upload onto the system).

B. Checklist of documents the Business Traveler needs to bring along at BTC:

1.    Invitation Letter from Sponsor (Ministry / Government Agency / companies registered in Malaysia)
2.    Approval Letter from the State Government of Sabah/Sarawak for entry to Sabah/Sarawak (if applicable).
3.    Approved detailed itinerary.
4.    Confirmed flight ticket (ETA and ETD).
5.    Passport with validity period six (6) months and above.
6.    Entry Permission Approval Letter.
7.    Visa from the Malaysian Embassy / High Commission or Consulate General (if applicable).
8.    Complete Letter of Understanding (LoU) and Indemnity for Short Term Business Traveller.
9.    Receipt of payment of the charges for BTC Services.
10.   Computer generated Negative COVID-19 PCR test result. The Business Traveller is COMPULSORY to undertake
      PCR COVID-19 Test at their accredited lab within three (3) days prior to departure from home country and obtain
      certificate of having tested negative.

                                                                                                                        19
Business Travellers Centre
                   @ KLIA
21
22
23
24
Arrival of Short Term
  Business Travelers
Registration

               26
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“My co-worker and I where the first
passenger arriving at KLIA using the MIDA
short term travel process which doesn't not
require you to quarantine but you have to
do a pre departure Covid test and one upon
arrival. You also get a MIDA liaison assigned
which escorts you during your visit.

I must say the arrival process was very well
organized and everybody was super
friendly, we even got to hang our at a
lounge where we go internet, tv and food
while waiting for the results. Great job
Malaysian government!

If somebody has any question feel free to
contact me.”                                    28
Scandinavian IBS
                   “Thank you!
                   Really smooth process,
                   now we are eager to
                   invest.”

                                            29
“I’m so very impressed with the
MIDA setup here at KLIA. It’s
probably the most impressive
compared to any countries. I
will invite my board member
from Germany. Thanks for
setting it up.

Your staff are amazing!,

                                  30
Projects Facilitated for
Short Term Business Travellers

  33 PROJECTS          USD26.1 Billion

                                         31
Thank You

                                                        MIDA Sentral
                   No.5, Jalan Stesen Sentral , Kuala Lumpur Sentral
                                      50470 Kuala Lumpur, Malaysia
Tel: 603 2267 3633 Fax: 603 2274 7970 investmalaysia@mida.gov.my
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