Operational Plan 2019- 2020 Swansea Bay Community Health Council April 2019
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Operational Plan 2019-2020 Swansea Bay Community Health Council
Operational Plan 2019-
2020
Swansea Bay
Community Health Council
April 2019
1Operational Plan 2019-2020 Swansea Bay Community Health Council
2Operational Plan 2019-2020 Swansea Bay Community Health Council
Contents
Chair’s Introduction ........................................................ 4
About our Community Health Council ............................... 5
Our Strategic Framework 2017 - 2020 .............................. 5
Our equality objectives ................................................... 6
Resources – Our people .................................................. 7
Making a difference through our activities ......................... 8
Deciding what we do and how to do it ............................... 9
How we work with others and why .................................. 11
Our local themes and priorities in 2019/2020 .................. 13
National Themes .......................................................... 18
Complaints advocacy .................................................... 19
Responding to change proposals .................................... 20
Scrutiny & Engagement ................................................ 20
Developing ourselves to deliver effectively ...................... 24
How to get involved ...................................................... 24
How to contact us ........................................................ 26
Appendix 1 ................................................................ 27
Full Council Membership 2019 - 2020 ........................... 27
Appendix 2 ................................................................ 28
CHC Representation on NHS Committees and Groups ..... 28
Appendix 3 ................................................................ 30
Community Health Council Posts .................................. 30
Appendix 4 ................................................................ 31
Finance ..................................................................... 31
3Operational Plan 2019-2020 Swansea Bay Community Health Council
Chair’s Introduction
This year we have continued to ensure that our operational plan has
been informed by the widest possible number of people. We have
listened to local people and to community groups across Neath Port
Talbot and Swansea to ensure our focus is on the things that truly
matter most to those whose interests we represent.
We have set a challenging programme of activities, one that we
cannot deliver alone. We hope that many people reading this
operational plan will have something to contribute either as an
individual or as part of a local group or organisation.
We know that the year ahead will be an important one for our NHS
services. From 1 April 2019 Bridgend will become part of Cwm Taf
Morgannwg Health Board, which means that we will relinquish
responsibility for scrutinizing health services in the Bridgend area
to our colleagues in Cwm Taf Morgannwg CHC. We will also hear
more about the development of regional services like Major
Trauma and Thoracic Surgery and see more collaboration between
Swansea Bay University Health Board and Hywel Dda Health
Board.
Our health board continues to review how services are delivered
locally. In addition to the activities described below we will work with
the health board and others as they involve and engage patients and
the public in discussions about how services should develop to meet
the needs of our communities.
I hope that you will continue to show an interest in our activities,
share your views and experiences and help us hear from more
people, to ensure that everyone has the opportunity to drive
improvement and influence developments in our NHS.
Brian Moon
Chair, Swansea Bay Community Health Council (SB CHC)
Operational Plan 2018-2019 Abertawe Bro Morgannwg Community Health Council 4
4Operational Plan 2019-2020 Swansea Bay Community Health Council
About our Community Health Council
OUR VISION
People in Neath Port Talbot and Swansea know that they can
share their views and experiences of the NHS and in doing so,
can have a real influence on the shape of healthcare services.
People understand and value the role played by Swansea Bay
CHC in supporting them to be heard and in representing the
collective interests of patients and the public.
Our Strategic Framework 2017 - 2020
In order to make our vision a reality, the CHC movement in
Wales agreed a strategic framework incorporating five key
priorities for a three year period. These priorities underpin all our
planned activities for 2019-2020. They are:
▪ Making every voice count
▪ Improving our influence and reputation
▪ Building and developing an effective learning and
values based culture
▪ Valuing our members and staff, and
▪ Strengthening our national voice
5Operational Plan 2019-2020 Swansea Bay Community Health Council
Our equality objectives
To help us deliver our five key priorities, we have also identified
these equality objectives:
▪ We will work with others to find better ways to hear from
everyone, including those who are in the most vulnerable
situations and those whose voice might not otherwise be heard.
▪ We will adapt our approaches to reach those whose care is
delivered out of hospital, and develop our resources and
advocacy service to ensure that they are widely accessible,
available and relevant.
▪ We will develop our plans with the public and with our partners
so that they focus on the things that matter most and have the
best chance of making a difference.
▪ We will build on our existing partnerships, and forge new ones,
where working together increased our chances of making a
difference.
▪ Our membership needs to reflect the diversity within the
communities in which they live. We will routinely monitor our
membership and develop targeted and more inclusive ways to
attract new members.
6Operational Plan 2019-2020 Swansea Bay Community Health Council
Resources – Our people
MEMBERS
Swansea Bay CHC is made up of 24 members, local people who
volunteer their time to lead our work and undertake activity on
our behalf. Our members are appointed in accordance with our
regulations: 12 Welsh Government appointments, 6 Local
Authority nominations and 6 members drawn from the 3rd
Sector. We also have the ability to co-opt members from our
communities to support our work. We currently have 3 co-opted
members. A full list of our members is provided at appendix 1.
STAFF
Swansea Bay CHC has a small team of paid staff whose role is
to support our members and to deliver the advocacy function. A
full list of our staff is provided at appendix 3.
OUR GOVERNANCE
The way in which we organise ourselves to carry out our activities is
set out in regulations passed by the National Assembly for Wales. The
activities we carry out on your behalf are co-ordinated and overseen
by 2 local committees, Neath Port Talbot and Swansea. These 2
committees make up our Full Council.
We are led by an Executive Committee which is ultimately
responsible for what we do and how we do it.
You can find out more about how we organise ourselves on
our website, including details of our meetings. Day to day and
operational management is the responsibility of our Chief Officer.
Swansea Bay CHC is one of 7 CHCs in Wales and all are
overseen by the CHC Board. The CHC Board has a specific
responsibility to set national standards for all CHC activities
and to monitor and manage performance against these
standards.
The standards set out what level of service you can expect from
Swansea Bay CHC as we carry out our activities on your behalf.
7Operational Plan 2019-2020 Swansea Bay Community Health Council
Making a difference through our activities
CHCs have four main functions. These can be described as:
▪ Systematically visiting and scrutinising local health services
▪ Continuously engaging with the communities we
represent and the health service providers serving those
communities
▪ Representing the interests of patients and the public in
the planning and agreement of NHS service changes
▪ Enabling users of the NHS to raise concerns about the services
they receive through an Independent Complaints Advocacy
Service
8Operational Plan 2019-2020 Swansea Bay Community Health Council
Deciding what we do and how to do it
In deciding our activities for 2019/2020 we asked people to tell
us what mattered most to them about NHS services in Neath Port
Talbot and Swansea. We did this by speaking to people directly at
a range of local events; via social media and through our website
and newsletter.
Alongside this, we also considered evidence from a range of sources:
▪ Published information including: Health Board and Welsh
Ambulance Services Trust Performance Reports, Referral to
Treatment Times, Patient Experience Reports & planning
documents
▪ Issues raised and considered by CHC committees
▪ Issues identified by CHC visits
▪ Issues raised by cases supported through our complaints
advocacy service
▪ Wider patient feedback and concerns information from the
health board
▪ Information we receive from partner organisations or the
outcomes from other review work
In▪planning and prioritising our activity across our functions we
used the following principles:
▪ Recognise and develop opportunities to promote equality and
diversity, contributing to the delivery of the annual equality
objectives as set out in the annual equality plan for CHCs
▪ Recognise and develop opportunities to take forward the
priorities identified in the strategic framework for CHCs
▪ Focus our activity where we are best placed to make a
difference for patients and the public
▪ Recognise where others are better placed to act and refer or
coordinate as appropriate
▪ Work collaboratively wherever there is added value in doing so
9Operational Plan 2019-2020 Swansea Bay Community Health Council
▪ Invest our resources wisely; acting in proportion to the issue
and balancing activity across our statutory functions
▪ Seek to widen our engagement to build the evidence base on
which to deliver robust representation and scrutiny of the NHS
▪ Leave capacity to respond effectively to developments, issues
and challenges as they arise in year and to fulfill our statutory
responsibility to engage with the NHS where change is proposed
10Operational Plan 2019-2020 Swansea Bay Community Health Council
How we work with others and why
CHCs have a responsibility to systematically scrutinise the NHS.
We do this in a variety of ways including looking at information
about NHS services and asking questions of NHS leaders.
CHC scrutiny activity includes undertaking a programme of visits
to NHS services to see how health care is being delivered and to
ask patients, family and carers about their experience.
We recognise that others have a role to play in scrutinising the
NHS and that the interests of patients and the public can best be
served when we work in partnership to avoid duplication and add
value.
In delivering our activities we will seek to work with others
who share our priorities, ensuring that in doing so we do not
compromise our independence or ability to act solely in the
interests of patients and the public.
In order to properly represent your views, we need to routinely
and regularly engage with you directly, through community groups
and third sector organisations and jointly with the NHS to find out
what you think about NHS services.
We recognise the importance of working with 3rd sector and
community partners to extend our reach within the communities
we represent. We will continue to build partnerships that extend
our reach. We will ensure that all sections of our community have
a voice in the design and delivery of health services and access to
support to raise concerns if they have them.
11Operational Plan 2019-2020 Swansea Bay Community Health Council
DURING 2019/2020 WE WILL FOCUS SPECIFICALLY ON
WORKING WITH PARTNERS TO HEAR ABOUT:
Access to NHS services in Neath Port Talbot and Swansea
for people with physical and sensory impairment
Young people’s and children’s experience of NHS services in
Neath Port Talbot and Swansea
How well NHS dental services serve the people of Neath Port
Talbot and Swansea
How NHS services in Neath Port Talbot and Swansea can
better meet the needs of transgender people
Mental health services for young people in secondary and
community settings
Ophthalmic services for people with particular ophthalmic
conditions
12Operational Plan 2019-2020 Swansea Bay Community Health Council
Our local themes and priorities in 2019/2020
SCRUTINY AND ENGAGEMENT
During 2019/2020 we will deliver a programme of engagement
and scrutiny activity in support of a number of local priorities.
Please note; due to internal pressures, some of these priorities
from 2018/2019 have been carried forward to our plans for
2019/2020:
Access to services for people with physical and sensory
impairment
Link with the disability forum to identify any ongoing work in this
area, share information and avoid duplication.
Work with the disability forum and relevant 3rd Sector/community
groups to seek feedback from people about their experience of
accessing local services.
Collect feedback from patients at hearing aid clinics about any
delays in treatment.
Healthcare services in prison
Continue to liaise with those involved in prison inspection to
identify any ongoing work in this area and any specific issues
identified. Undertake group meetings with the prisoners to
gather their experiences.
Availability of NHS dentists
Map current NHS provision to identify any potential gaps and
target engagement with specific geographical communities.
Engage with people across the Swansea Bay University Health
Board footprint about access to, and experience of NHS
dentists and Out of Hours dental provision.
Children & Young People
Speak to Swansea Bay University Health Board youth forum and
13Operational Plan 2019-2020 Swansea Bay Community Health Council
relevant youth and community groups to help scope activity.
Engagement to take place over the summer including at events
for children and young people and visits to relevant clinical areas
to hear about young people’s experience of NHS services.
Transgender Services / Gender Equality
Engagement to find out what the NHS could do to better
support transgender people living in Neath Port Talbot and
Swansea.
Late cancellation of Trauma and Orthopaedics operations
Liaise with those involved in waiting list times and alternative
procedures being put in place to alleviate the impact of
cancellation for the patient and the use of surgeon’s time when
these procedures are cancelled.
Mental Health Services:
PTSD
Scrutiny via the Mental Health and Learning Disability Sub Group.
Seek information as to the reasons patients receive long delays
in accessing services/counseling.
CAMHS
Continue to scrutinise via the Mental Health and Learning
Disability Sub Group including seeking information and assurance
on timely access to treatment and how parents are kept informed
of the next treatment stages for their child.
Seek feedback from Swansea Bay University Health Board on
transition services for young people between the ages of 18 – 25
years.
Community CAMHS
Scrutiny via the Mental Health and Learning Disability Sub Group
including seeking information on waiting times for non-residential
CAHMS.
Engage with services i.e Trehafod to gather feedback from those
who use the service and their families.
14Operational Plan 2019-2020 Swansea Bay Community Health Council
Discharge policies and arrangements
We will routinely seek information on delayed transfers of care
from our hospitals around:
1. Patients who are being discharged from hospital without an
effective package of care
2. Patients being discharged at odd times of the day
3. Patients being discharged where there is no family support
4. Patients being discharged with a lack of knowledge on how
to access support.
Breastfeeding support for new mothers
Engage with breast feeding support groups to help scope activity.
Seek information from the Health Board to identify the approach
taken in Swansea Bay University Heath Board to support new
mothers with breast feeding.
GP Triage systems and arrangements
We will continue to work with the Health Board through the GP
Access and Sustainability Forum to scrutinise GP services and
represent the interests of patients and the public. We will
monitor GP surgeries and collect feedback from patients about
their experiences of GP Triage systems.
GP photo consultation and diagnosis
We will continue to work with the Health Board through the GP
Access and Sustainability Forum to scrutinise GP services and
represent the interests of patients and the public. We will
monitor GP surgeries and seek feedback on the use of photo
diagnosis at GP surgeries. How often is this method used and
under what circumstances.
GP referral to alternative services
We will continue to work with the Health Board through the GP
Access and Sustainability Forum to scrutinise GP services and
represent the interests of patients and the public. We will seek
feedback from Primary Care on the take up of the ‘Common
Ailment Scheme.’ We will seek clarity on whether treatment is
delayed when patients are referred to other services i.e opticians
15Operational Plan 2019-2020 Swansea Bay Community Health Council
before being transferred back to the GP for secondary care
referral.
Secondary Care Ophthalmic Services
Engage with patients at Outpatient clinics to gather feedback on
the service provided through Swansea Bay University Health
Board. Map provision of services locally and what treatments
patients travel out of area to receive.
Collect feedback from patients receiving treatment for particular
ophthalmic services such as AMD.
Telephone and Entertainment systems
Map patient entertainment and payphone systems fitted in
hospitals within Swansea Bay University Health Board. Do
patients pay to view a television?
We will continue to routinely scrutinise the performance of Swansea
Bay University Health Board (SB UHB) by attending and
representing the interests of patients and the public at the following
Health Board (HB) committee meetings:
▪ SBU Health Board (SBUHB).
▪ SBUHB wide Quality & Safety Committee.
▪ SBUHB Infection Prevention and Control Group.
▪ SBUHB Food Service and Nutrition Development Group.
▪ Local Dental Committee (LDC).
▪ SBUHB Primary Care Access and Sustainability Forum.
▪ SBUHB Morriston Sustainable Transport Group.
▪ SBUHB Singleton Sustainable Transport Group.
▪ SBUHB NPT Delivery Unit: Stakeholder Reference Group.
▪ SBUHB NPT Delivery Unit: Management and Delivery Unit.
▪ SBUHB NPT Prudent Board.
▪ Singleton Hospital Services Delivery Unit Board.
16Operational Plan 2019-2020 Swansea Bay Community Health Council
▪ SCVS Mental Health Forum.
▪ Bay Health Patient and Carer Participation Group.
▪ Health and Wellbeing Centre Steering Group (ARCH - Swansea)
▪ Health and Wellbeing Centre Steering Group (ARCH – Neath)
▪ End of life Strategic Group
▪ SBUHB Recovery and Sustainability Group
Seeking regular reports and representation from the health board
and other NHS organisations (including Welsh Ambulance Service
Trust) at our local committee and executive committee meetings
on issues, challenges and developments impacting on NHS
services in our region.
We will also visit NHS services in response to information gathered
in the year.
17Operational Plan 2019-2020 Swansea Bay Community Health Council
National Themes
CHCs work together to drive improvement and influence policy
on a national basis. We do so wherever our planning processes
identify shared priorities and issues that affect people across
Wales, and where working together will maximise our impact.
During the year, people across Wales have told CHCs the things
they are worried most about.
IN RESPONSE, DURING 2019/2020 WE WILL WORK TOGETHER
AND WITH OTHERS TO LOOK AT:
Ophthalmology
Orthodontics
Cancer Pathways
General Practice (GP) sustainability
Mental Health
18Operational Plan 2019-2020 Swansea Bay Community Health Council
Complaints advocacy
We have a statutory duty to provide an independent complaints
advocacy service to support anyone living in their area to raise a
concern about NHS services.
Advocacy is about helping people to be heard. Our independent
complaints advocacy service is there to help and support people to
ensure that their experiences and concerns are not only listened
to but are acted upon.
Our independent complaints advocacy service offers confidential
support, advice and guidance for people who want to raise a
concern about any NHS provider. Our advocates aim to:
▪ Enable patients, carers and relatives to access information
about their concerns and to offer advice on the options
available;
▪ Support patients to put forward their concerns and complaints
to the NHS for investigation.
Our independent complaints advocacy service is provided in a
friendly, confidential and supportive manner, encouraging the NHS
to learn from individual patient experience to improve the service
overall.
In developing our work programme we are committed to maintain
a programme of continuous improvement within the service which
consistently delivers excellent feedback from those who use it.
DURING 2019/2020 WE WILL DEVELOP OUR SERVICE
FURTHER BY:
▪ Increasing our outreach activities.
▪ Developing our approach to peer review, including building in
routine opportunities for informal peer support.
19Operational Plan 2019-2020 Swansea Bay Community Health Council
Responding to change proposals
In order that local health services meet the existing and future
needs of their population and communities, it is essential that they
are planned, designed and developed together with local people,
from the start. CHC’s have a specific responsibility to engage with
the NHS whenever service change is proposed.
Our role is to represent interests of public and patients and
ensuring that NHS organisations engage or consult as appropriate
with those affected.
DURING 2019/2020 WE WILL:
▪ Meet every two months with the Health Board through the
Service Planning Committee to consider proposed changes and
scrutinise plans for engagement.
▪ Work with the Health Board where appropriate to engage with
the public and patients in relation to proposed changes.
▪ Respond as appropriate to consultations regarding proposed
changes.
▪ Scrutinise change proposals and processes generated by or on
behalf of the NHS locally to ensure that patients and the public
are engaged and consulted as appropriate.
20Operational Plan 2019-2020 Swansea Bay Community Health Council
Scrutiny and engagement
In the year ahead, we will identify opportunities and seek to
work with our partners to deliver a programme of targeted
scrutiny and engagement activity in support of our local themes
and priorities. This will include visits to hear from people whilst
they are accessing NHS services.
OUR ACTIVITIES WILL INCLUDE HEARING ABOUT:
▪ Access to services for people with physical and sensory
impairment
▪ Healthcare services for people in prison
▪ Availability of NHS dentists
▪ Children and young people
▪ Services for transgender people
▪ Late cancellation of Trauma and Orthopaedics operations
▪ Discharge policies and arrangements
▪ Breastfeeding support for new mothers
▪ CAMHS
▪ Community CAMHS
▪ PTSD
▪ GP triage systems and arrangements
▪ GP photo consultation and diagnosis
▪ GP referral to alternative services
▪ Secondary Care Ophthalmic Services
▪ Telephone and Entertainment systems in our hospitals
In all of these activities we will take the opportunity to hear
about how well the NHS communicates with people and the
information is provides.
21Operational Plan 2019-2020 Swansea Bay Community Health Council
NHS bodies have establised a wide range of committees and
working groups to develop plans, monitor progress and scrutinise
performance across all aspects of NHS care.
Throughout the year, our members and staff will attend many of
these committees and groups to represent your interests,
providing constructive challenge and stimulating debate on the
things that matter most to you.
The NHS committees and groups we will be involved in during
2019/2020 are set out at appendix 2.
Our CHC’s local committees provide a regular opportunity to
consider the development and delivery of NHS services within our
individual counties of Swansea and Neath Port Talbot.
Rountinely attended by county based NHS managers and
representatives from the Welsh Ambulance Service Trust (WAST),
these meetings will provide an ideal opportunity for people to
hear about key issues affecting local NHS service throughout the
year.
DURING 2019/2020 WE WILL DEVELOP OUR SERVICE FURTHER BY:
▪ Continuing to strengthen our information sharing and
reporting to support wider CHC activities
▪ Routinely raising awareness of our complaints advocacy
service through CHC members’ local community networks.
▪ Developing our approach to peer review.
▪ Building our arrangements to inform regular updates with key
partners, including the Public Services Ombudsman for Wales
(PSOW) and Healthcare Inspectorate Wales (HIW).
22Operational Plan 2019-2020 Swansea Bay Community Health Council
Responding to matters as they arise
Because our volunteer members live within the communities they
represent, we are often able to listen to local concerns and issues
as they arise so that we can respond quickly and appropriately.
Some people who contact us need the on-going support of our
complaints advocacy service. Others may have a specific matter
that can be addressed immediately. We have developed good
relationships with the NHS so that we can help resolve problems
where possible at an early stage.
Sometimes a matter raised with us will need further action,
perhaps by finding out more from our health, through scrutiny at
our CHC committee meetings, or by carrying out a visit to see if a
concern raised with us is shared by others.
DURING 2019/2020 WE WILL:
▪ Continue to respond to enquiries and correspondence from
individual members of the public or others about NHS matters.
▪ Where appropriate, respond to requests to provide feedback
and information about NHS services, e.g., through calls for
evidence or consultations.
23Operational Plan 2019-2020 Swansea Bay Community Health Council
Developing ourselves to deliver effectively
We have identified a range of measures which will help us to
improve our performance against the National Standards for
CHCs, across our four statutory functions.
DURING 2019/2020 WE WILL:
▪ Continue to build links with 3rd and community sectors.
▪ Develop a more robust approach to evaluating activities.
▪ Increased member development opportunities.
▪ Develop our ways of working in relation to duties under
information governance and equality legislation.
How to get involved in our activities or find
out how we are getting on with delivering
our plan
We are always keen to hear from anyone who wants to share their
views and experiences of NHS services. You can contact us using
any of the details included at the end of this plan. You can also tell
us if you would like us to include you on our distribution list for
surveys and updates.
If you are part of a group or organisation and would like to work
with us on any of our activities we would love to hear from you.
We are also happy to come and hear from any groups who have a
story to share about any aspect of NHS services
We publish a calendar of meetings on our website so that you can
see when and where we will be discussing key issues affecting
NHS services. Our committee meetings are held in public so you
are welcome to attend. Please let us know if you would like to
receive a set of committee papers in advance.
We will publish all our reports on our website. We publish a monthly
brief that tells you what we have been doing, what we have said in
our reports and committees and how the health board has
responded.
24Operational Plan 2019-2020 Swansea Bay Community Health Council
We publish a newsletter 3 times a year which gives more detail
about our upcoming activities and the impact we have made.
We are active on twitter and this year will be building a presence
on Facebook and Instagram.
We publish an annual report which gives a full account of the work
we have done and how it made a difference.
And… we are always looking for new members! The vast
majority of our work is undertaken by local volunteers who have
an interest in helping their communities to have a say in how their
NHS is designed and delivered. If you could spare some time over
3-5 days a month please get in touch.
THIS PLAN IS A WORKING DOCUMENT. OUR STATUTORY
FUNCTIONS REQUIRE US TO RESPOND DURING THE YEAR
TO ISSUES AND CHANGE PROPOSALS AS THEY ARISE. THIS
MAY REQUIRE US TO REVISE OUR PRIORITIES OR
AMEND OUR PLANNED ACTIVITIES.
25Operational Plan 2019-2020 Swansea Bay Community Health Council
How to contact us:
Swansea Bay Community Health Council, First Floor,
Cimla Health and Social Care Centre, Cimla, Neath
SA11 3SU
01639 683490
office.SB@waleschc.org.uk
www.communityhealthcouncils.org.uk/SB
@SBCHC
ACCESSIBLE FORMATS
If you would like this publication in an alternative format and/or
language, please contact us. You can download it from our website
or ask for a copy by contacting our office (contact details above).
26Operational Plan 2019-2020 Swansea Bay Community Health Council
Appendix 1
Full Council Membership 2019 - 2020
LOCAL AUTHORITY WELSH GOVERNMENT
Cllr Angharad Aubrey Andrew Jenkins
Cllr Sharon Freeguard Bethan Bowyer
Cllr Carolyn Edwards Brian Moon
Cllr Hazel Morris Hugh Pattrick
Cllr Elliott King Margaret Price
Cllr Mo Sykes John Dyer
David Barton
Joan Ann Henry
Wendy Lloyd Davies
VOLUNTARY ORGANISATIONS CO-OPTED MEMBERS
Farida Patel Elisabeth Thomas
Dana Evans
Tyrone Lewis
Ann Spinks
27Operational Plan 2019-2020 Swansea Bay Community Health Council
Appendix 2
CHC Representation on NHS Committees and Groups
Name of Committee/Group Representative
ABMU Health Board Brian Moon
ABMU Health Board Wide Quality & Safety Brian Moon
Committee
ABMU Health Board Infection & Prevention Joan Ann Henry
Control Group
ABMU Health Board Food Service & Margaret Price
Nutrition Development Group
ABMU Health Board Nutrition Steering Margaret Price
Group
ABMU Health Board Primary Care Access & Vacant
Sustainability Forum
ABMU Health Board NPT Management & Hugh Pattrick
Delivery Unit
Singleton Hospital Services & Delivery Unit Tyrone Lewis
Board
ABMU Health Board Recovery & Sue Evans
Sustainability Group
Maternity Services Liaison Committee Margaret Price
ABMU Health Board Stakeholder Reference Victoria Davies
Group
Health Social Care & Wellbeing Network Victoria Davies
28Operational Plan 2019-2020 Swansea Bay Community Health Council
29Operational Plan 2019-2020 Swansea Bay Community Health Council
Appendix 3
Community Health Council Posts
Position Title Hours worked
per week
Complaints Advocacy Officer 65.5
Complaints Advocacy Support 34
Business Manager 37.5
Administrative Assistant 30
Scrutiny Officer 37.5
Chief Officer 37.5
Deputy Chief Officer 37.5
PPE Officer 37.5
30Operational Plan 2019-2020 Swansea Bay Community Health Council
Appendix 4
Finance
How we spend our allocation:
Budget
Fixed Costs £419,659
£21,053
Variable Costs
£440,712.00
Overall Allocation
These figures are estimates and subject to change.
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