OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...

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OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
COMMUNITY NEWS FROM NORTH HERTFORDSHIRE DISTRICT COUNCIL

OUTLOOK
CORONAVIRUS SUPPORT   RATCLIFFE PAINTING   SHOP SAFE SHOP LOCAL              CENSUS

SPRING
IS KING
 IN NORTH HERTFORDSHIRE
                                                                  Picture credit: Rob Adds

SPRING
SPRING 2021
            2021                                www.north-herts.gov.uk
                                                                  OUTLOOK                    1
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
FROM THE LEADER
    I wanted to start by saying we know     colleagues in the NHS and the
    you are fed up with being told what     voluntary sector in particular,
    to do and how to live your lives,       in running the vaccination
    we understand… we sometimes             programme has been phenomenal.
    feel that way too. We all want to
                                            But we also see the huge pressure
    see our families, catch up with our
                                            our local NHS services are still
    friends and let grandparents hug
                                            under, at the Lister Hospital and            increasing the pressure on the NHS,
    their grandchildren. We understand
                                            in our other NHS settings. People            as well as potentially putting their
    you want to go back to the office,
                                            catching COVID and becoming                  lives and those of others at risk.
    go out for dinner, or catch up with
                                            seriously ill or sadly dying is no longer
    friends by means other than a
                                            just something you hear about on             If you do need help, please reach
    video call.
                                            the news, it is happening now in             out to us or contact the Herts Help
    The news of vaccinations means          our communities to our mothers,              service by calling 0300 123 4044 or
    there is now real hope on the           daughters, husbands, sons and                email info@hertshelp.net. Stay safe
    horizon and some of you will            grandparents. So please don’t be             and we can look forward to better
    already have received your              tempted to bend the rules, we need           times ahead.
    vaccinations - a truly fantastic        to work together to get through
    milestone in combating this             this. Every person who flexes the            Cllr Martin Stears-Handscomb,
    dreadful virus. The effort by our       rules risks spreading the virus and          Leader of the Council

    In this issue...
    PAGE. 5 Easter recycling
    PAGE. 7 		 Test and Trace support payments                     PAGE. 11 		 Shop Safe Shop local
    PAGE. 9 		 North Herts Museum in lockdown                      PAGE. 12 Grant funding

    CONTACTING NHDC                                           NHDC is committed to equal opportunities and our aim is to
                                                              make our services easy for all residents to use. If English is not
    Most NHDC services can be accessed online.                your first language or you have difficulty reading this document
    Find out the date of your next waste collection,          please contact us to discuss how we may be able to assist you.
    apply for a licence, report an issue, register
                                                              Please call: 01462 474000, or email service@north-herts.gov.uk
    to vote or pay a bill, all through our website:
                                                              Textphone (for textphone users) on: 01462 474800
    www.north-herts.gov.uk
                                                                            OUTLOOK is published by the Communications Team,
                                                                            North Hertfordshire District Council, Council Offices,
                                                                            Gernon Road, Letchworth, SG6 3JF
                                                                            email outlook@north-herts.gov.uk

                                                              © Unless otherwise stated, articles and photography are
                                                              copyright of North Hertfordshire District Council.

                                                              Every care is taken to ensure accuracy, but the publisher or
    OTHER WAYS TO CONTACT US:                                 manager cannot be held responsible for errors or omissions in
    Phone: 01462 474000                                       editorial content.

          www.facebook.com/northhertsDC

                                                                  “      MAKING NORTH HERTFORDSHIRE
                                                                           A VIBRANT PLACE TO LIVE,
                                                                                                               “
           @NorthHertsDC                                                      WORK AND PROSPER

2   OUTLOOK                                      follow us on twitter @NorthHertsDC                                     SPRING 2021
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
Shining a light on Holocaust Memorial Day
27 January marked Holocaust               Individuals from different faiths spoke       create a poster around the
Memorial Day, a day when the world        about what the day means to their             light in the darkness theme and
remembers those lost during the           faith, reflecting on the importance of        Imogen Prosser aged 10 was
Holocaust and other mass genocides.       the day.                                      the winner.

NHDC held a virtual online event          Stories were shared from Jewish               Holocaust Memorial Day is held
to commemorate the day, hosting           families who settled in Letchworth            annually on 27 January, a date
the event on the Council’s YouTube        Garden City before and after the              which marks the anniversary of the
channel. The theme of this year           Second World War and a video                  liberation of Auschwitz-Birkenau,
was ‘Be the light in the darkness’        interview of Ivor Perl, a Holocaust           the largest Nazi death camp.
which encouraged people to not only       survivor who was sent to the
reflect on what happened, but also        Auschwitz death camp aged 12, was             The service can be viewed on
to focus on the ways individuals and      shown.                                        the Council’s YouTube channel:
communities resisted that darkness                                                      www.youtube.com/user/northhertsdc
                                          Secondary school pupils, including
before, during and after genocide.
                                          Seren Prosser aged 12, won an
The event opened with a prayer            NHDC competition asking pupils to
and sermon from Rabbi Alan Garber         write about what being a light in the
of the Shenley United Synagogue,          darkness means to them, and their
focusing on everyone’s ability and        winning entries were read at the
responsibility to be a light in the       service. A competition was also held
darkness during difficult times.          inviting primary school children to

Have you got your
census letter?
                                          Households across Hertfordshire               Local census support centres
                                          are being asked to take part in               will be open while the census
                                          Census 2021.                                  is happening. Staff will offer
                                                                                        help for people who are not
                                                  Census day is on March 21,
                                                                                        confident online, who don’t
                                                    but households will now
                                                                                        have a computer or need help
                                                      be receiving letters with
                                                                                        completing on paper.
                                                        online codes explaining
                                                         how they can                   The census is a once-in-a-decade
                                                          complete their forms.         survey that gives us the most
                                                          If you don’t get one          accurate estimate of all the people
                                                          in the next couple of         and households in England and
   The census is a once-                                  weeks, please get in          Wales. It has been carried out
   in-a-decade survey                                     touch with the census         every decade since 1801, with the
   that gives us the most                                 contact centre. You           exception of 1941.
   accurate estimate                                     can also request a
                                                                                        For more information, and to find
   of all the people                                   paper questionnaire
                                                                                        out how to get help, visit census.
   and households in                                   if you’d prefer to
                                                                                        gov.uk or call the contact centre
   England and Wales.                                     complete your census
                                                                                        on 0800 141 2021.
                                                           that way.

SPRING 2021                           like our Facebook page www.facebook.com/northhertsDC                            OUTLOOK   3
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
ADVERTISEMENT

    WASTE &                                                                                        Help keep
    RECYCLING                                                                                       your bin
                                                                                                   crews safe
    PPE litter a                                                                           To help slow the spread of coronavirus

    growing problem                                                                        and keep you and our collection
                                                                                           workers safe, please remember to:

                                                                                           • Wash your hands before and after
    PPE waste is sadly becoming an increasing problem                                        putting your bins out
    in North Herts, with masks and gloves in particular,                                   • Disinfect your bin handles and lids
    frequently found littered on our streets and in parks
                                                                                           • If you have coronavirus, double
    and public spaces.                                                                       bag and store any used tissues
                                                                                             and PPE for 72 hours before being
    Not only does this blight local areas, but it also risks spreading infection.
                                                                                             put outside for collection.
    Face masks, gloves and other forms of PPE are designed to protect
    people from infection, but poor disposal risks doing the opposite.                     Thank you - together we can help
                                                                                           maintain a good waste and recycling
    We would like to express our gratitude for the magnificent effort of
                                                                                           service for everyone during the
    council waste collection teams during the hugely challenging times
                                                                                           COVID-19 crisis.
    of the past year, and for the vast majority of residents working hard
    to recycle waste and discard PPE responsibly.

    Please be responsible and think carefully about how you manage
    and dispose of your waste, to help our waste collection crews.                         Wash and
    If you need to throw away used face coverings, or PPE you should:
                                                                                           squash your
    • Dispose of them in your purple bin if at home

    • Take them home if there is no litter bin, or if the litter bin is full
                                                                                           recycling waste!
    • Do not put them in a recycling bin, as they cannot be recycled                       With people spending more time at
      through conventional recycling facilities.                                           home during the pandemic, our waste
                                                                                           volumes have also increased, with
                                                                                           extra home deliveries and more home
                                                                                           meals being prepared. To help deal with
                                                                                           extra recycling here are some top tips:

                                                                                           • Scrape out any food remains/
                                                                                             pour away excess liquid from your
                                                                                             recyclable items.
                                                                                           • Give your recyclable items a quick rinse.
                                                                                           • Squash your recyclable items safely,
                                                                                             either with your hands or under
                                                                                             your foot.
                                                                                           • Tear any cardboard boxes into
                                                                                             smaller pieces.
                                                                                           • Once you have put the items into your
                                                                                             grey bin, push down on it all to make
                                                                                             more space. Wash your hands after!

4   OUTLOOK                                           follow us on twitter @NorthHertsDC                                  SPRING 2021
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
RECYCLE EGGSTRA
  WASTE THIS EASTER
Did you know cardboard, moulded plastic packaging
and foil from your chocolate Easter eggs and treats
can all be recycled in your grey recycling bin?
                                                                                       Chocolate
There are plenty of ideas to help you use up any leftovers from
your Easter meals, just take a look at www.lovefoodhatewaste.
                                                                                       fridge cake
com or freeze items for another day. If you still have leftover food                   Why not have a go at this chocolate
to dispose of, make sure it goes into your food waste caddy for                        fridge cake, which is a great way to
composting, to avoid unnecessary waste going to landfill.                              use up leftover chocolate Easter
                                                                                       eggs, and makes a wonderful
                                                                                       afternoon treat! You can use any
                                                                                       plain type of biscuit, and use up
                                                                                       any mixture of nuts or dried
                                                                                       fruit you might have sitting in
                                                                                       your kitchen cupboards. Visit:
                                                                                       www.lovefoodhatewaste.com/recipe/
                                                                                       leftover-chocolate-fridge-cake

                                                                                       Did you know that
                                                                                       your fridge should
                                                                                       be below 5°C?
                                                                                       The average UK fridge temperature is set
                                                                                       at 7°C, which is bad news for milk and
                                                                                       other food items kept in the fridge,
                                    Normal                Revised                      as they can perish quickly when not
                                    Collection            Collection                   stored at the right temperature.
                                    Friday 2 April        Saturday 3 April
                                                                                       Did you know the equivalent of 3.1 million
  Changes to                        Monday 5 April
                                    Tuesday 6 April
                                                          Tuesday 6 April
                                                          Wednesday 7 April
                                                                                       glasses of milk are poured down our

  bin collections                   Wednesday 7 April Thursday 8 April
                                                                                       kitchen sinks every day in the UK? And
                                                                                       that a family of four wastes £70 every
  over Easter                       Thursday 8 April      Friday 9 April               month by chucking food away? What’s
                                                                                       more, the average UK household could
  and May Bank                      Friday 9 April        Saturday 10 April
                                                                                       make seven extra meals every week if it
  Holidays 2021                        All collections will be one day later           said goodbye to unnecessary food waste.
                                       than usual following the early and              The good news is that putting a stop
  A reminder that bin collection       late May Bank Holidays.                         to this is easy. Set your fridge to the
  dates will change over the
                                       To check your collection day visit:             right temperature so that your milk
  Easter break and after the
                                       www.north-herts.gov.uk/home/                    and other food items can last three
  May Bank Holidays.
                                       waste-and-recycling                             days longer. Use Love Food Hate
  Easter bin collections will                                                          Waste’s simple tool to find out how:
  change as follows:                                                                   www.lovefoodhatewaste.com/article/
                                                                                       chill-fridge-out

  SPRING 2021                          like our Facebook page www.facebook.com/northhertsDC                             OUTLOOK     5
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
Council
    supports
    NHS Test
    and Trace
    service
    In recent weeks, NHDC staff and
    Councillors have been assisting the
    NHS and County Test and Trace
    services. Six members of staff and four
    Councillors have volunteered to contact
    residents confirmed as being COVID
    positive, but who have not been reached
    by the national NHS or County Test
    and Trace systems.
    Known as ‘Contact Door Knockers’, the
                                                        Healthy Start Vouchers
    team will carry out at least two home
    visits for each referral within 24 hours
                                                        – don’t miss out
    if necessary. Once contacted, our team              Are you pregnant or do you        The vouchers can be
    advises the resident of the essential               have a child under four?          redeemed at local retailers.
    need to self-isolate, checks their welfare,         Did you know you could be         If you are entitled to Healthy
    making sure they have access to food,               missing out on free fruit and     Start Vouchers you will also get
    medicine or any other essential items               vegetables or milk?               free vitamins designed to help
    and provides contact details for HertsHelp                                            pregnant and breastfeeding
                                                        If you are at least 10 weeks
    - a network of community organisations                                                women and growing children.
                                                        pregnant or have a child
    for access to essential items, if assistance
                                                        under four years old you          To be eligible you should be in
    is needed.
                                                        could be entitled to Healthy      receipt of certain means-tested
    If the team are unable to reach the                 Start Vouchers worth £4.25        benefits. Check your eligibility
    resident, a letter informing them that              per child per week, to spend      on www.gov.uk/healthy-start
    they need to self-isolate and a HertsHelp           on milk, plain fresh and frozen
                                                                                          You can pick up an application
    information leaflet is left, along with a           fruit and vegetables, and
                                                                                          leaflet at your GP’s or baby
    request that they contact the County                instant formula milk. You
                                                                                          clinic. Alternatively you
    Test and Trace call centre.                         can also use them to buy
                                                                                          can phone for a form on
                                                        pulses and canned fruit and       0345 607 6823 or download
    All door knocking visits are carried
                                                        vegetable as long as they         and print one from
    out safely, adhering to social distance
                                                        have no fat, salt, sugar or       www.healthystart.nhs.uk/healthy-
    requirements, and the team wear
                                                        other flavouring added.           start-vouchers/how-to-apply/.
    personal protective equipment. They do
    not enter people’s homes.

                                                        Committee meetings
    Contacting people who are confirmed as
    COVID positive is critical, as is requiring
    them to completely self-isolate for the full
                                                        We are currently live streaming   If you wish to contribute on
    duration of the time they are contagious.
                                                        all of our committee meetings     the items which are tabled for
    It is with the help of these and other
                                                        on the Council’s YouTube          discussion, you can do so via Zoom.
    committed colleagues that we can help
                                                        channel.
    reduce the spread of the virus.                                                       Please check our website for
                                                        We welcome public participation   dates and more information:
    For more information on NHS Test and
                                                        and hope that our meetings        www.north-herts.gov.uk/home/
    Trace go to: www.nhs.uk/conditions/
                                                        are now more accessible to        council-and-democracy/council-
    coronavirus-covid-19/testing-and-tracing/
                                                        residents.                        and-committee-meetings
6   OUTLOOK                                        follow us on twitter @NorthHertsDC                             SPRING 2021
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
Citizens Advice North Hertfordshire
   Concerned                   Wondering which                        Questions                        Need to apply for
   about debts?                benefits you may                       about furlough?                  settled status?
                               be entitled to claim?

Your local independent advice             impact on your mental health and              Later in the year they will be
charity, Citizens Advice North            wellbeing so do get in touch and see          conducting Community Financial
Hertfordshire can help you. They          how they can help.                            Capability Workshops to enable you to:
provide free, confidential and
                                          Their dedicated team are available to         • Reduce your debts
impartial advice on a range of issues,
                                          offer advice and information. You
including benefits, debts, housing,                                                     • Improve your mental and
                                          can contact them on 01462 689801
relationships, employment and                                                             physical wellbeing
                                          email them through the website
consumer problems. As well as a
                                          www.northhertscab.org.uk.                     • Maximise your income
general advice service, they run a
number of specialist services including   Calling all Letchworth residents              • Support your family better
homelessness prevention, energy                                                         • Control your spending
                                          Citizens Advice have just launched
switching, scams awareness, and
                                          a Letchworth Financial Health Project,        • Find the best deals
crisis intervention.
                                          available to all Letchworth Garden
Life is even more complicated than        City residents.                               For more information look out
usual at the moment, and many             This local project aims to improve the        for the Citizens Advice Gazebo in
of us are struggling with reduced         current and future financial education,       the Garden Square Shopping Centre
incomes, job insecurity, relationship     support and wellbeing of our community,       and at the Best Before Café, or
problems, and just how to stay on         working with partners in Letchworth           email letchworthfinancialhealth
top of things. In the last nine months    and identifying new and innovative            @nhdcab.org.uk
their team helped over 4,300 local        ways of delivering money advice.
people with nearly 9,000 issues and                                                     If you would like to support any
gained financial outcomes for them        They have a new team of specialist            aspect of their work, you can find
worth £1.1 million.                       advisers ready to assist with individual      details of volunteering opportunities
                                          confidential advice.                          and/or make a donation by visiting
Over the past 12 months 92% of their                                                    www.northhertscab.org.uk.
clients said they would recommend         If you need advice and support with
them to others and 83% said they          debt or benefits now, call 01462 688014
resolved their problem. Sorting out       or email letchworthdebtandbenefits
practical problems has a positive         @nhdcab.org.uk for assistance.

Test and Trace Support Payment deadline extended
Residents who are financially             The fund, which was originally              self-isolate is also available.
struggling after being asked to           due to close in January, will now           This enables us to support
self-isolate by NHS Test and Trace,       enable more eligible residents to           people who are self-isolating
can now claim financial support           self-isolate without the worry that         but fall outside of the standard
from the Test and Trace Support           they have no money coming in.               scheme.
Payment fund until 31 March 2021.         Applications must be made within
                                          two weeks of the end of the
The Test and Trace Support                                                            To find out more including
                                          isolation period.
Payments are a one-off lump sum                                                       eligibility criteria please go
of £500 per person if they have           A Discretionary Fund for residents          to: www.north-herts.gov.uk/
been asked to self-isolate, can           who do not qualify for the Test             testandtracesupport
prove they cannot work from home          and Trace Support Payment
and are on a related benefit.             but need financial support to

SPRING 2021                           like our Facebook page www.facebook.com/northhertsDC                             OUTLOOK   7
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
Museum
                 bags
                 important
                 painting

    North Hertfordshire Museum has added a new                                                   North Herts Museum
                                                                                                 has the major collection
    oil painting by William Ratcliffe to its collection,                                         of Ratcliffe paintings in
    after being the successful bidder at a London                                                the country, because
    auction last winter.                                                                         he spent much of his
                                                                                                 life in Letchworth, and
    The painting, called The Red Curtain,       in Baldock. Born in Norfolk, Ratcliffe           later lived in Baldock.
    shows a corner of the living room           grew up in industrial Manchester,
    in a house on the Wilbury Road,             where he worked as a wallpaper
    Letchworth Garden City, in 1916.            designer. He moved to the new
    Although Ratcliffe was penniless for        Garden City of Letchworth as a graphic     City architects. Stanley Parker and
    most of his adult life, his oil paintings   designer around 1906, but soon gave        William Ratcliffe were lifelong friends,
    now sell for tens of thousands of           up his job to become a full-time artist.   and Ratcliffe lived with the Parker
    pounds. Thanks to exceptionally             He never managed to sell much, and         family on and off throughout his life.
    generous grants from the                    from the 1920s was too poor to buy         In the years before the First World
    Hertfordshire Heritage Fund, the Arts       much oil paint and canvas, so instead      War the Garden City, with its promise
    Council England/V & A Purchase Grant        spent time painting watercolours.          of a Utopian lifestyle, attracted many
    Fund and the Art Fund, the museum                                                      artists, designers and craft workers.
                                                The Red Curtain shows one end of the
    was able to buy the work.
                                                open-plan living room of the house         When COVID restrictions allow, and
    North Herts Museum has the major            belonging to Stanley Parker, craftsman     the museum reopens, The Red
    collection of Ratcliffe paintings in the    and art teacher at St Christopher          Curtain painting is displayed upstairs in
    country, because he spent much of           School, whose brother Barry was one        the museum’s Terrace Gallery and is
    his life in Letchworth, and later lived     of the original Letchworth Garden          well worth a look.

    Herts Careline - here for people when they need us most
    The Council’s Herts Careline                “Thank you for your care and               up so much I actually cried after they
    community alarm service is making           attention in particular when I had to      left. Loneliness and isolation are hell,
    a huge difference to residents across       call on your services after an accident    but it was lifted briefly. Thank you.”
    the county who rely on their 24/7           and the almost instant attention of        The service has seen in the region of
    community alarm and telecare                a paramedic on the scene was most          150-200 new customers join the service
    service to support them living              efficiently done. All power to your        every month during the pandemic
    independently at home.                      wonderful organisation.”                   restriction period. The service is able
                                                “I wish to express my thanks to the        to offer contactless installations (if
    The control room takes thousands            two engineers who visited me this          requested) – providing equipment to
    of calls from elderly and vulnerable        week to test the battery in my alarm.      the doorstep then guiding the
    people every week, providing                They were the first people I have          resident to set up the equipment via
    emergency medical assistance for            talked to in six months. They were         the telephone from outside.
    those in need. We have received             kind, chatty and have made my              For more information visit
    many wonderful comments from                Christmas. I am alone and isolated,        www.care-line.co.uk or call
    residents and their families:               but the two gentlemen cheered me           0300 999 2 9999.

8   OUTLOOK                                          follow us on twitter @NorthHertsDC                                   SPRING 2021
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
North Herts Museum: busy during lockdown
The North Herts Museum may be               especially for children and families.         Finally, planning for our forthcoming
closed to the public, but staff are         We’ve also been busy creating online          exhibitions is well underway, including
busy behind the scenes, getting on          resources on the museum website,              The Tiger Who Came To Tea this
with projects to improve the service        including quizzes and a scavenger             summer, followed by an exhibition
we give you.                                hunt. Schools who subscribe to the            of Brian Sawford’s superb natural
                                            museum service now have their                 history photographs.
At the beginning of lockdown we             own section of our website, with
uploaded a different photograph of          presentations about the Greeks,
the district each day onto our social       the Fire of London and Florence
media channels. This was hugely             Nightingale, and more to come.
popular, with some images reaching
over 2,500 people. We have also             During the last year, over 1,600
designated Friday as Football Friday,       items have been added to our
when we’re uploading images from            online catalogue, called eHive.
the football collection.                    This is available free for anyone
                                            to look at from home and is well
As well as using Facebook, Twitter          worth exploring. The web address
and Instagram to keep in touch,             is www.ehive.com and if you type
we’ve created our own YouTube               NHerts into the Search box you
channel with a range of videos              will find information on over
about the museum and some videos            3,500 museum objects.

                                            Search
          northhertsmuseum                                                       northhertsmuseum               @nhertsmuseum
                                            ‘North Herts Museum’

                                                                                                                Follow North
                                                                                                                Herts Museu m
Getting the health
help you need
With COVID-19 still dominating              term condition is getting worse, if you
headlines, please remember that             are worried about your child’s health
the NHS is still here for your other        or have a symptom that might be
important health needs. Dr Tara             cancer. If you’re concerned, please
Belcher, a Hitchin GP, explains how         don’t put off seeking help.
to get the help you need this spring.
                                            “When you contact your GP, the team
Tara says: “The NHS is busier than          will ask questions to find out how
ever. GPs have already vaccinated           urgent your health needs are and
                                                                                          symptoms assessed and an
many thousands of patients in the           which clinician would be best placed
                                                                                          appointment made with a doctor or
priority groups against COVID-19, but       to help. This might be a nurse, a
                                                                                          nurse if you need one. NHS 111 is also
we continue to be there for everyone        pharmacist, a GP, or another member
                                                                                          a quick route to mental health help
who needs us for other reasons.             of the team like a social prescriber or
                                                                                          24/7 – just choose option 2 when you
                                            a physiotherapist. If you are calling for
“How you get in touch with our GP                                                         make a call.
                                            a routine issue like a blood pressure
practices may have changed over the
                                            check, we may ask you to wait a few           “Remember that pharmacists are also
past year, but you should still phone
                                            weeks before contacting us again.             medicines experts and popping in for
or go to your practice website if you
                                                                                          a quick chat can be a convenient way
are concerned about your health and         “Don’t forget that NHS 111 is there
                                                                                          to get help with minor illnesses.”
need help. This is important especially     for you too. Visit www.111.nhs.uk or
if your problem is urgent, if your long     call 111 at any time to have your             For more information visit www.nhs.uk

SPRING 2021                             like our Facebook page www.facebook.com/northhertsDC                              OUTLOOK   9
OUTLOOK - SPRING IS KING IN NORTH HERTFORDSHIRE - North Hertfordshire District ...
The coronavirus pandemic has
                                                          had a huge impact on shops,
               Shop                                       pubs and restaurants and NHDC
                                                          is hitting back with its Shop
               safe,                                      Safe, Shop Local campaign.
               Shop
               Local!                         Please support local businesses
                                              during the pandemic by purchasing
                                                                                        8. When you’re making a purchase
                                                                                           use a card and don’t forget to
                                              local goods and services online              bring your own bag
     Launched in January, the campaign        where you can.
     aims to encourage residents to                                                     9. Avoid crowds and if there’s a
     make a pledge to support local           How to shop safely                           queue, call back later
     businesses by shopping online                                                      10. Remember if you have any
                                              1. Make a pledge to support local
     during lockdown.                                                                       COVID-19 symptoms you must
                                                 businesses throughout 2021
                                                                                            self-isolate.
     During the pandemic, towns across
                                              2. Shop online from your local High
     the region from Hitchin to Royston                                                 The Shop Safe, Shop Local campaign
                                                 Street retailer wherever possible
     have worked tirelessly to offer                                                    is part of the North Herts Reopening
     shoppers an online experience.           3. Give yourself a treat and order a      the High Streets Safely Programme.
     Many retailers now offer online             takeaway                               The project is receiving funding from
     shopping; whilst many cafes and                                                    the England European Regional
     restaurants are offering takeaways.      4. When shopping for essential goods      Development Fund as part of the
                                                 and services abide by the physical     European Structural and Investment
     The latest research* reveals that           distancing signage                     Funds Growth Programme 2014-
     for every £1 spent with a local,
                                              5. In-store, wear a face covering at      2020. For more information visit:
     independent business, between
                                                 all times                              www.gov.uk/european-growth-funding.
     50p-70p circulates back into the
                                                                                        *
                                                                                            Independent Retailer Month.
     local economy.
                                              6. Wash your hands and use hand
     By buying your meat from a local            sanitisers if shopping for essential
     butcher or ordering a takeaway              goods
     from a local café or restaurant, you                                                      We all love our high
                                              7. Handle as few things as possible,
     will provide much-needed support                                                          streets, and so we
                                                 only pick-up what you want
     to your local community.                                                                  all need to do our
                                                 to buy
                                                                                               bit to support local
                                                                                               businesses.

     The Healthy Hub Helps out
     Throughout the pandemic many of          increase in individuals and families      Food support networks have also
     our local services have been working     needing support. Local domestic           seen a strain on resources, with many
     hard to support residents with staying   abuse support services have had           people feeling the financial pressure
     safe and well during a challenging       their resources stretched and seen        that this year has brought. The
     year. The North Herts Healthy Hub        an increase in people needing help        Best Before Café have supported the
     were keen to support a couple            with emergency food supplies and          residents of Letchworth and beyond
     of these local services with some        essential welfare items. The              by continuing their food rescue
     essential funding to allow them to       Healthy Hub are working closely           service, which allows individuals to
     keep up their hard work.                 with local domestic abuse support         rescue surplus food which otherwise
                                              specialists Survivors Against Domestic    would be going to landfill. The Healthy
     A shocking rise in domestic abuse
                                              Abuse (SADA), by supporting the           Hub have been able to part fund the
     has been a distressing outcome of
                                              provision of essential fresh food and     fitting of a kitchen, so the Best
     the pandemic and in North Herts
                                              welfare items such as nappies             Before team can continue to
     we have sadly seen a substantial
                                              and sanitary products.                    develop their service.

10   OUTLOOK                                       follow us on twitter @NorthHertsDC                                     SPRING 2021
Are you looking to
                                                                                  let your property?
                                                                                  Do you have property in North Herts that
                                                                                  you wish to rent out? If so, we would love
                                                                                  to hear from you!

                                                                                  Our new scheme for landlords, Lets4U, has
                                                                                  now been operating for several months and

Coronavirus - advice if                                                           many landlords have already successfully
                                                                                  let their properties through the scheme.

your home is a House                                                              The Lets4U scheme was introduced to
                                                                                  make the process of renting your property
in Multiple Occupation                                                            as easy as possible. As a housing team,
                                                                                  we routinely work with many customers
If you live in privately rented      • Keep your room well-ventilated             who are looking to rent privately. This
accommodation and share your                                                      means that we are ideally placed to help
                                     • Wear a face covering in indoor             identify suitable, long term tenants for
home with others, this is viewed
                                       shared areas                               your property. We are able to provide a
as one household with regard
to COVID-19 regulations. When        • Don’t go out to exercise.                  dedicated, personal service, including:
moving into a shared house you
                                     If you don’t know the people you             • Initial affordability assessments to
should self-isolate for 10 days
                                     are living with, or don’t speak the            ensure that prospective tenants are
before you move in, to prevent
                                     same language, please contact                  able to manage the rent and other
the spread of COVID-19 to other
                                     our Environmental Health team by               outgoings
members of the household.
                                     calling 01462 474000 and asking              • Follow up tenant and property check
If there is a COVID-19 case,         for Environmental Health, or email             after three months to ensure the
all the household must follow        Env.health@north-herts.gov.uk                  settling in process has gone well
the Stay at Home guidance
for households with possible         Guidance for landlords and tenants           • Ongoing tenancy support and housing
coronavirus COVID-19 infection,                                                     advice to both tenant and landlord
                                     GOV.UK provides guidance for
to reduce the spread of infection.
                                     landlords and tenants on the                 • Quick turnaround to minimise void periods.
Search ‘Stay at home Guidance’
                                     Coronavirus Act 2020. This
on www.gov.uk for full details.                                                   Where appropriate, we may also be able to
                                     law protects private tenants
If you develop symptoms of           by ensuring landlords provide                help prospective tenants with upfront costs,
COVID-19 or test positive, you       at least six months’ notice of               which will be paid directly to you.
must self-isolate immediately.       intended eviction, except in cases
                                                                                  We provide this service free, at no cost to
You should:                          of anti-social behaviour, false
                                                                                  you. This is because you are helping us to
                                     statement or at least six month’s
• Stay away from other                                                            help our customers find a home.
                                     rent arrears. This applies until
  members of your household,         at least 31 March 2021.                      We also welcome interest from lettings
  especially clinically extremely                                                 agents who would like to work with us.
  vulnerable people                  If you are worried about paying
                                     your rent, or if landlords are               If you would like to find out more, please
• Wherever possible, stay in         concerned for their tenants,                 contact Chloe Brazier on 01462 474288 or
  your own room                      advice is available from:                    email chloe.brazier@north-herts.gov.uk
• Use kitchen / bathroom             • Shelter
  facilities after other members       https://england.shelter.org.
  of your household where              uk/housing_advice/debt_
  possible, then clean                 and_money_problems
                                     • Citizens Advice
• Use separate towels /                www.citizensadvice.org.uk/
  tea towels                           debt-and-money/

SPRING 2021                          like our Facebook page www.facebook.com/northhertsDC                            OUTLOOK     11
Local groups benefit
     from grant funding
     Our Area Committees have been busy granting funding to various local groups
     and community projects. Here’s a roundup of some of the most recent recipients:

                                               £800 to purchase a new set of             of connectedness and balance.
                                               metal goal posts to facilitate games      Working together with the Art
                                               of football.                              Department of Hitchin Boys School to
                                                                                         design the new sculpture, the Hitchin
                                               Knebworth FC received £300 to
                                                                                         Quaker Group will commission Diane
                                               purchase two temporary shelters
                                                                                         Maclean, Hertfordshire based sculptor
                                               for use on match days, as they are
                                                                                         and environmental artist, to create the
                                               currently unable to use the changing
                                                                                         Unity sculpture.
     Letchworth Area Committee                 rooms at the pavilion on Knebworth
                                               Recreation Ground due to social           Royston Area Committee
     Norton Green Care CIC is a Letchworth     distancing restrictions
     based project that supports vulnerable                                              1st Royston Scouts received £796
     and socially excluded people by           Offley Primary School purchased           to help buy eight new tents that will
     getting them involved in gardening.       COVID safe furnishings such as wipe       be used by more than 85 Scouts,
     They recently received £400 for           down large bean bags, pop up tents,       Cubs and Beavers. The tents will be
     the installation of a new shed and        outdoor play equipment and a              used for training experiences during
     portaloo at the site of their gardening   storage shed with a £1,250 grant.         the pandemic, such as learning
     project in Norton Road allotments.        The school run an afterschool club        how to pitch a tent and be used for
     First launched in July 2019, the          which welcomes children from the          camping excursions when COVID
     project gives ongoing long-term           local area.                               restrictions allow.
     support to local residents, helping
                                                                                         7th Barkway Scout Group received
     them overcome social exclusion,
                                                                                         £795 to assist with purchasing tents,
     loneliness, isolation and mental health
                                                                                         lightweight cookers, lanterns, storage
     issues. They also support participants
                                                                                         containers, bush saws and water
     in taking the first steps into paid
                                                                                         containers. The Scouts will be trained
     employment through collaboration
                                                                                         in how to use the equipment ready
     with partner organisations including
                                                                                         for camping excursions during 2021,
     settle Housing Association Tenancy
                                                                                         when coronavirus guidelines allow.
     Support, Job Centre Plus and Create
     Community Networks ‘Foundations 4                                                   Melbourn Area Youth Development
     Work’ programme.                                                                    (MAYD) received £902 to assist with
                                                                                         the costs of running a series of
                                                                                         workshops for young people from
                                                                                         Royston. The funding will enable
                                                                                         MAYD to run two six-week
                                                                                         workshops for young people
                                               Hitchin Area Committee                    aged 13 – 19. Participants
                                                                                         will have the opportunity
                                               The Hitchin Quaker Meeting Peace          to vote on the workshop
     Southern Rural Area                       Garden was granted £2,000 to              themes, including music,
     Committee                                 put towards the cost of a specially       dance, cookery, art,
                                               commissioned stainless steel sculpture    drama and sport.
     FC Comets run youth football teams        called ‘Unity’. The sculpture will
     for ages 6 to 18. The well-established    comprise of two intertwined loops
     club is based in Ickleford and received   that seek to encourage thoughts

12   OUTLOOK                                        follow us on twitter @NorthHertsDC                                 SPRING 2021
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