Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.

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Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
Wimbledon Town Centre
                            Where businesses thrive, people visit and communities engage.

lovewimbledon.org/the-bid   2022-2027 Business Plan
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
Wimbledon Town
       Centre had the
       UK’s first rainbow
       crossing, in
       partnership with
       Merton Council
       and Bar CMYK

2 lovewimbledon.org/the-bid
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
2017-2022
Important Aims,
Extraordinary Years
                 Since Love Wimbledon was created nearly ten years ago, we have
Over 90% of      had the ambition to be creative, to be transparent, to deliver and
our businesses   to listen. In 2016, after detailed consultation with our businesses
said they        and users of the town centre, we formed our second term aims
                 and objectives and set out to accomplish the following:
support Love
Wimbledon        01   Deliver engaging events and placemaking
                 02   Develop leading marketing and promotion
                 03   Provide inspiring business services and support
                 04   Ensure a bright future for Wimbledon

                 Every year our annual report reflects on our performance and
                 delivery, outlining how we achieved each objective.

                 You can read our annual reports on our website. We will be asking
                 for that continued support for the next five years to strengthen
                 our high street, inspire employees, provide a voice for businesses
                 and improve Wimbledon Town Centre, making it a better place to
                 have a business.

                                                             PLEASE READ ON             »
                                                                     lovewimbledon.org/the-bid 3
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
The Love Wimbledon BID,
   The Heart of Wimbledon
    Wimbledon is a place with an international reputation   Over the last five years, Love Wimbledon BID has worked hard to support business,
    and first class transport connections, with the         promote businesses and the town centre, improve the look and feel and develop
    town centre at the economic heart of SW19. The          activities, events and partnerships to make Wimbledon a better place. But what does
    town centre is performing well, but with increased      this actually mean? Well for us, it’s been about seeing an active and attractive place for
                                                            all businesses, it’s been about improving the environment to trade and to run a business;
    competition and evolving changes in the way
                                                            strong footfall, lower crime rates, quantifiable marketing and creating a place that
    people go to work, shop and use a regional centre,
                                                            employees want to work in and is attractive for new businesses too. We have delivered
    Wimbledon has the opportunity to step up and
                                                            this by listening to business needs and constantly looking to improve both as a team and
    become a greener, more interesting place with a
                                                            as a place.
    welcome choice of things to do and places to go.
                                                            There is a new "post-Covid" world in which Wimbledon Town Centre has shown
                                                            remarkable resilience, but it needs a stronger future. That’s where Love Wimbledon BID
                                                            comes in, to attract more investment and funding, keep crime low, maintain a cleanliness
                                                            strategy, promote our businesses and continue to deliver a range of popular events and
                                                            activities.

                                                            Wimbledon is experiencing a renaissance and the future is one where businesses,
                                                            property owners, residents and community groups can come together to create a
                                                            thriving, popular, attractive and greener place for all to the betterment of the town centre.

                                                            This is why your support is invaluable and we ask you to make a difference
                                                            to the future for Wimbledon Town Centre by voting YES to the

                                                                           Helen Clark Bell, CEO, Love Wimbledon BID
                                                                           helencb@lovewimbledon.org

4 lovewimbledon.org/the-bid
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
Contents
                   The Last Five Years
                   06   The variety of engaging spaces
                        and events we have delivered
                   10   How we promoted your business
                        and the town centre through
                        leading marketing
                   14   Overview of the provision of our
                        business services and support,
                        including crime reduction
                   18   Our lobbying to ensure a bright
                        future for Wimbledon

                   Our Vision for 2022-2027
                   22   Aims and objectives

Hartfield Walk,    24   Better Places, Spaces and
                        Experience
a reimagined       26   Support and Promote Business
space to support   28   Greener and More Sustainable

businesses on      30   The Team, the Board and
                        Governance
the road to
                   32   BID Boundary and Organisation
Covid recovery     35   The Voting Process

                                              lovewimbledon.org/the-bid 5
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
The Tennis
                                Big Screen

                                             Aim 01
                                    ENGAGING EVENTS
                                    AND PLACEMAKING
Hartfield Walk                                                           St Mark's live events

                                                24 days of live advent
  6 lovewimbledon.org/the-bid
Monthly  Markets                                performances
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
2017 - 2022
Ensuring Wimbledon is an attractive,
interesting and safe environment
with things going on and lots to
experience, remained our priority.                                  We created
To many of our businesses they saw
the benefit of these activities from
                                                                    over 200 days
improved footfall, increased sales or                               of activities
employee and customer engagement.                                   each year
A massive range of events
We created 200 days of popular events in a year for families, for
sports enthusiasts, for fun and for all. We set out to make our
events improve the experience of the town centre for employees,
residents and visitors from summer seating pop-ups for lunch to
reindeer trails for everyone.

   EVENTS
     Wimbledon Big Screen Ride London Street Party
     Winter Wonderland Monthly & Christmas Markets                                   Wimbledon Winter
     Reindeer Trail Nosh at the Place Pumpkin Hunt                                    Wonderland drew
     Summer Sit Out Arts Events Advent Calendar                                     over 20,000 visitors
                                                                                          lovewimbledon.org/the-bid 7
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
The Wimbledon
            We made places                                                                                                                                     Markets
            With development CIL funding through
            Merton Council, we created Hartfield Walk
            - a reimagined space to sit, with planting,
            kiosks and eco messaging. It's been a
            welcome addition to the town centre.
            With other funding we were able to
            develop SECRET Wimbledon which
            included the new 'Oh So Quiet' Bird
            mural. In times of Covid, this proved to
            be particularly beneficial as it provided
            something to do outside.

                                                Our yearly 25ft
                                                Christmas Tree

                                                                  'Oh So Quiet'
                                                                  Street Art

                                                                     We brought a twinkle                     We kept it clean
                                                                     to your eye                              Levels of fly tipping, graffiti and
                                                                     Every year over 30,000 lights twinkle    litter have increased. Having an
                                                                                                              active Ranger walking the town        WE HAVE DEALT WITH
                                                                     in Wimbledon. Whether on the
                                                                     Christmas Tree, outside Centre Court
                                                                     Shopping, opposite the station or in
                                                                                                              daily has meant 954 graffiti,
                                                                                                              2,009 fly tipping and 140 utility
                                                                                                              issues have been reported and
                                                                                                                                                    3,000+
                                                                                                                                                       MAJOR
                                                                     St Mark's Place, we light up the lives
                                                                     of Wimbledonians.                        resolved since April 2017.
                                                                                                              We also action deep cleaning

                                                                       “It’s better than
                                                                                                              and ‘spring cleaning’ around          cleanliness
                                                                                                              the tennis. The town needs
                                                                                                                                                    issues since 2017
                                                                       Trafalgar Square!”                     maintenance in addition to the
                                                                                                              service from Merton Council.
8 lovewimbledon.org/the-bid
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
2017 - 2022
We planted more                             We got The                                       We Delivered
• From lobbying for more street trees       Wombles back
  to planting over 400 saplings along
  Hartfield Road, we always look for        The Wombles probably
  opportunities to plant more               have the most synonymous
                                            association with Wimbledon
• Trialled a New LivingLampostTM with       after the tennis. Through
  solar panels and an App watering system   external funding we were able
• Curated and managed the town centre       to remove a wall of graffiti tags
  high-profile flower beds                  and create original artwork
                                            for all to see. The project has
• Instigated the 500+ hanging baskets       uplifted a railway path in the
  sponsored by All England Tennis           centre of town.
• Introduced 50+ species of air pollutant
  busting plants                            “They are
• Enabled the first green meadow roof in
  the town centre
                                            wonderful and
                                            I am thrilled
                                            that I will see
                                            them every day”
                                            Wimbledon Resident on Wall Art

                                               Vote YES to:
                                               • Events for the town centre
                                                                                           With funding
                                                 stretching from East
                                                 to West of the Broadway
                                                                                      from South West
                                               • Lobbying for further                    Trains we were
                                                 improvements eg: improved
 Baskets,                                                                                able to remove
                                                 cleansing, placemaking activities
 planters,
 lampposts,                                    • An effective Welcome to
                                                 Wimbledon strategy,
                                                                                        a wall of graffiti
 beds, green                                     improving places and spaces         tags and create a
 roofs – we do a                               To make Wimbledon a better
 lot of planting                               place to visit                           Wombles mural
                                                                                               lovewimbledon.org/the-bid 9
Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
#LoveLocal campaign
                                          supported businesses
Free Google                               through and reopening
360 photos                                after lockdowns

                                       Aim 02
                                  LEADING MARKETING
                                   AND PROMOTION

   10 lovewimbledon.org/the-bid
2017 - 2022
                                                                                                 We Delivered

According to survey feedback, informing people
about the great businesses and the different things
to do and see in Wimbledon is top of the list for our
customer-facing businesses.

With increasing competition, Love Wimbledon is
at the forefront of benchmarking and marketing
the town, leading to improved footfall. But we
promote more than just high street businesses -        Vote YES to:
our network of offices is crucial to the vitality of
                                                       • Keep the popular
the town centre and its future.
                                                         website, connected
                                                         social media, the ‘Our
See the numbers                                          Wimbledon’ guides,
                                                         town centre map
Over                         AROUND
                                                         and enewsletters to
21,000                       8 MILLION
                             photo views
                                                         our extensive database

followers on our             of businesses             • Keep the great offers
SOCIAL PLATFORMS             C R E AT E D BY U S         on the town centre
                                                         privilege card for
           More than a MILLION                           everyone who works
           views of our website                          in the BID area
                                                       • Be kept up to date with
                                                         our regular consumer
“The team has promoted                                   and business
and supported our new                                    newsletters
business throughout opening –                          • Be a strong collective    We install
they are absolutely on the                               voice to lobby on
                                                         behalf of and promote
                                                                                    banners
ball with marketing, it’s
what all town centres need.”
                                                         Wimbledon town
                                                         centre businesses
                                                                                    every year
New Wimbledon Business, Multea Choice

                                                                                                  lovewimbledon.org/the-bid 11
We advertised and
                                                                                                                                                                                                                                                                                                 door dropped
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                                                                                                                                                                                           NOV 20
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                                                                                                                                                                                                                                                                                                 Wimbledon map which gets updated
                                                                                                                                                         ATES                                                                                                                                    yearly. We delivered over half a million
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12 lovewimbledon.org
   lovewimbledon.org/the-bid                                                          | info@lovewimbledon.org | www
                                                                                                                    .lovewimbledon.org
2017 - 2022
                                                         We Delivered

Our website promoted
the town and you
With over a MILLION views and over
50,000 external links clicked, mainly to
Wimbledon businesses, the website has
two roles – promote to your customers
and keep businesses up to date on all
things Wimbledon. Our SEO is often
ahead of many of the High Street
brands, reflecting the prominence of
the site to customers. The website
promotes both public facing and office
based businesses.

We increased our
followers
We have over 21,000 followers on our
platforms and have created ‘go to’
accounts for customers and businesses.
Our aim has been to communicate
transparently and to support and
promote BID businesses in Wimbledon
Town Centre.

                                           Wimbledon businesses
   Sharing employment
                                           see marketing and
   opportunities with our network
   and promoting the town as a
                                           promotion as one of
   great place to work helps to fill
   vacancies with local people.
                                           the most important
                                           aims for the BID
                                                          lovewimbledon.org/the-bid 13
There's a range of
networking events

                                      Aim 03
                                BUSINESS SERVICES
                                AND SUPPORT 2017-2022
                                                                     Our eco delivery trial
                                                                     got the thumbs up

                                          We support new business
                                          openings and workplace
 14 lovewimbledon.org/the-bid             moves to the town centre
2017 - 2022
                                                   Over 5,000                                        We Delivered
                                                   Privilege Card
                                                   users and
Love Wimbledon BID helps businesses with           more than 124
money saving services, practical support           business offers
and facilitated business promotion and
networking. We have worked continuously
with businesses, the Police and Merton
Council on crime management initiatives
because we want to see crime figures stay low.

                                                                            Vote YES to:
                                                                            • Keep our Privilege Card for everyone who
                                                 The Privilege                works in the BID area
                                                 Card Boomed                • Save money through subsidised waste
                                                 The Love Wimbledon           collection and the joint procurement service
                                                 Card promotes many         • Support and promote established and
                                                 businesses in town and       welcome new businesses into town
                                                 also acts as a great
                                                 catalyst to engage
                                                                            • Free Merton Chamber of Commerce
                                                                              membership
 There's a                                       employees. Anyone
                                                 working in Wimbledon       • Dedicated support for night-time economy
 strong business                                 can have one for free,       operators
 network in                                      and over 5,000 employees
                                                                            • Crime reduction initiatives between businesses
                                                 have already got one in
 Wimbledon                                       their pocket!
                                                                              / CCTV / Littoralis website / the Police

                                                                                                       lovewimbledon.org/the-bid 15
We’re
                                       OPEN
                                       We Are Open                    “Well done.
                                       We provided a range of
                                       support services during        You are
                                       lockdown as well as online
                                       updates and briefings          doing a
                                       which received very positive
                                       business feedback. Our         great job
                                       campaigns to support
                                       businesses returning after     especially
                                       lockdown enabled many
                                       businesses to open quickly     in the
                                       and we were there to
                                       promote them.                  pandemic.”

  “We are part of a network of night                                  Together we
  time economy businesses set up                                      saved trees and
  by Love Wimbledon, helping to
  reduce anti-social behaviour,
                                            13,000                    you saved money
                                                                      Offering a range of competitively
                                             TREES SAVED              priced waste services has
  promote our businesses and                                          helped many offices and
                                                                      shops. Since 2017, business
  support the local community.”                                       recycling has saved 13,000 trees
                                                                      and we have collected 1,440
                                                                      tonnes of recycling including
  Prince of Wales Pub
                                                                      WEEE recycling.
16 lovewimbledon.org/the-bid
2017 - 2022
                                                                                           We Delivered

 Gina Conway
 Aveda, winning at
 the Merton Best
 Business Awards

You Won Awards                 Crime reduced
The Wimbledon business
community should be proud
                               One of the most important
                               aspects of Town Centres is
                                                                 Vote YES to:
of winning many categories     keeping crime low. We are         • Lobby for improved
in the Best Business Awards.   pleased to report petty crime
                                                                   broadband
Many were finalists and        dropped by nearly 50% and
                                                                   provision for
winners in the Food and
Culture Awards for South
                               we will continue to extensively
                               work with the Police, Merton        businesses               Crime has
                                                                                           reduced by
West London which we           Council and CCTV to manage
                                                                 • Continue crime
supported and businesses       crime. We run night-time
gained the recognition         economy programmes to help          prevention
they deserve.                  reduce anti-social behaviour.     • Increase savings         half in the
                                                                   for more
87% of businesses see crime                                        businesses           last five years
prevention as important
                                                                                             lovewimbledon.org/the-bid 17
Aim 04
                               A BRIGHTER FUTURE
                               FOR WIMBLEDON 2017-2022

18 lovewimbledon.org/the-bid
2017 - 2022
                                                                                  We Delivered

Our aim is to bring the business voice to
consultations and lobby to get businesses
heard in matters of strategic importance.

Love Wimbledon takes responding to consultations
and planning applications seriously, working to get
business priorities heard.
In the last five years we have held events and
promoted consultations on Merton Council's Local
Plan, Merton Council's Masterplan, a range of
                                                      Vote YES to:
planning applications and the Neighbourhood Plan.     • Plan for a sustainable
                                                        built environment
                                                        strategy aiming
"BIDs are very relevant and                             to keep Wimbledon
                                                        open to business
vital, particularly in the most
recent and ongoing challenging                        • Lobby to improve the
                                                        quality of buildings
economic conditions. I am                               and spaces to help
delighted and very grateful to                          business
have Love Wimbledon working                           • Our work to attract
alongside us and on our behalf                          new businesses,
in generating the very best                             investors and funding

possible outcomes for The                             • Strongly represent
                                                        the interests of town
Piazza, Wimbledon and, of                               centre businesses
course, for the town as a whole."
Simon Donaldson - General Manager,
BMO Real Estate Partners

                                                                                   lovewimbledon.org/the-bid 19
An easily accessible workplace
         HQs Start-ups Financial
         Professional services
         Work hubs Creatives

                                       We are a Suburban / Urban Hub
                                       We have the benefits of a city and the reduced commute
                                       of somewhere local. More businesses are choosing
                                       locations like ours, and to help them we will continue
                                       to lobby for transport improvements and making
                                       Wimbledon a greener town.

                                           An attractive high
                                           street proposition
                                              New hotels New pop-ups
                                              Independents Great brands
                                              Cinemas & theatres
      Peldon Rose is one of                   Over 90 places to eat
      many offices in Wimbledon,             A VERY successful
      creating a very special                 department store
      place to work                           New shopping centre owners

20 lovewimbledon.org/the-bid
2017 - 2022
                                                                               We Delivered

 CEO, Helen Clark Bell
 being interviewed
 by the BBC

                            The business voice
                            is recognised
                            We ran business, property owner and
                            agent updates to keep interested parties
                            in the loop on Crossrail, The Wimbledon
                            Masterplan and The Local Plan. We met
  Connect with us           with politicians and organisations, flying the
    on LinkedIn             Wimbledon flag to get our voices heard.

Cultural and
Community                                                                     Wimbledon
Investment
The Polka is the UK’s first children’s
                                                                                  has two
theatre and has had a major
refurbishment bringing active street                                         cinemas and
frontages and great spaces to the
town. The YMCA is about to embark                                            two theatres
in a major redevelopment of new
community spaces and homes, whilst
a number of sites are about to create
                                                                              with culture
refurbished and new office space.
We supported these changes and will
                                                                                at its core
support a new arts centre for the town.
                                                                                 lovewimbledon.org/the-bid 21
2022-2027
    The next five years

22 lovewimbledon.org/the-bid
A Better Wimbledon
Our ambition is to be an evolving town
centre where businesses thrive, people
visit and communities engage.

           We will deliver, enhance and
           underpin three main strategies:
           Aim 01 Better Places, Spaces
                   and Experience
           Aim 02 Promote and
                   Support Business
           Aim 03 Greener and More
                   Sustainable
                                           lovewimbledon.org 23
                                    lovewimbledon.org/the-bid
Aim 01
                               Better Places,
                               Spaces and
                               Experience
                               What makes a town centre?
                               People, businesses and places.
                               Love Wimbledon will continue to
                               invest in, seek funding for and
                               work to improve placemaking
                               through planting, creative
                               installations and cleanliness.
                               We want to see people choosing
                               to have a business in Wimbledon,
                               visitors having a good experience
                               of Wimbledon and for it to be a
                               place of choice to work.

24 lovewimbledon.org/the-bid
Our aims for
                                                                              2022-2027

We will:
• Deliver a range of engaging events
  around the whole town
• Lobby for and improve the Wimbledon
  experience
• Provide a clean and safe environment
• Further develop crime and anti-social
  behaviour management strategies
                                           Resulting in:
                                           Continuation of our varied events programme
• Work with partners and property
   owners to bring more improvements       The Love Wimbledon markets
   to Wimbledon Town Centre                Development of a ‘Welcome to Wimbledon’ strategy

• Seek new funding opportunities to       I mproved management of chuggers and the support
   improve places and spaces in town        of homeless
                                           Developing ideas to fill shops and improve their
                                           look and feel when vacant
                                           Attracting a range of new businesses and
                                           investors / funding
                                           Keeping streets clean
                                           Support for a new arts centre
                                            ooking for opportunities to create more pop-ups,
                                           L
                                           seating areas and planted spaces
                                           Increased lobbying for station refurbishment
                                            obbying to improve the quality and greenness
                                           L
                                           of buildings and spaces created by new
                                           development and refurbishments

                                                                               lovewimbledon.org/the-bid 25
Aim 02
                               Support and
                               Promote
                               Businesses and
                               the Town Centre
                               With strong marketing comes
                               a clear message. The aim
                               is to entice customers and
                               employees through energetic
                               and inspirational marketing.
                               Letting people know news
                               about Wimbledon, what is
                               happening and working to
                               engage users, businesses
                               are able to benefit from the
                               raised profile.

26 lovewimbledon.org/the-bid
Our aims for
                                                                                            2022-2027

                                                   Resulting in:
                                                   Continuation of the Love Wimbledon
                                                   privilege card for everyone who
                                                   works in Wimbledon
                                                   Increased social media following
                                                   and engagement
                                                                                                 The Alexandra
                                                    rovision of free 360 degree
                                                   P                                            winning awards
                                                   Google photos
                                                    egular communication to all
                                                   R
                                                   businesses bringing up-to-date
                                                   business information
                                                   Competitively priced, green services
                                                    n accredited suppliers / vendors
                                                   A
                                                   directory
                                                   Supporting business awards

We will:                                           recognising our mix of businesses
                                                   
                                                   Being  your ‘one stop shop’ to answer
• Promote all businesses                          business queries on anything to do
                                                   with the town centre
• Continue to deliver powerful marketing of
                                                   Money-saving recycling and waste
   the town centre as a place to work and visit    collection including FREE electrical
• Continue to support businesses with their       goods pick-up
  own marketing                                     ctively promoting our retail,
                                                   A
                                                   hospitality, leisure and cultural
• Deliver a range of business networking events   destinations to visitors including
• Provide greener business services to            through our town centre map
   save money                                       eeping businesses up to date with
                                                   K
                                                   grants, legislation and changes
• Build relationships to #LoveLocal               that could impact them                               The Zero
                                                                                                      Waste shop
• Be the advocate of Wimbledon business
                                                                                           lovewimbledon.org/the-bid 27
Aim 03
                               Greener
                               and More
                               Sustainable
                               A varied choice of shops and office based
                               businesses, greener streets and buildings
                               which address environmental concerns.
                               We have big ambitions and want to lobby
                               to reduce traffic impact and improve air
                               quality. Our businesses have greener
                               aspirations for the town centre and we
                               will work towards that goal.

28 lovewimbledon.org/the-bid
Our aims for
                                                                                     2022-2027

We will:
• Develop our #LoveLocal strategy to promote
  Wimbledon as a place to work, shop, eat and enjoy
• Create a strategy to promote working in Wimbledon
• Promote the town centre as the place for business
  in South West London
• Improve community input and inclusion
• Step up support for a healthier lifestyle
• Create more seating and greening
• Provide direction and support on reducing the
  environmental impact of business

     Resulting in:
     The development of the promotion of a ‘Working in Wimbledon’ campaign
     Encouraging varied businesses into Wimbledon
     Develop a green ‘getting to work’ strategy
     Enhancing our work with communities
     Encouraging more independents, better brands and higher quality
     street-facing businesses
     Working with offices and landlords to improve the green credentials of
     buildings
     Lobbying for developers and Merton Council to include affordable
     commercial space in new developments
     Engaging with local young people to help create a town centre for the future
     Lobbying to improve air quality, traffic reduction and healthier streets
     Lobbying for greener deliveries

                                                                                    lovewimbledon.org/the-bid 29
The team
                                                       Helen Clark Bell
                                                       CEO
                                                       Sally Warren

       “I believe Love Wimbledon                       Strategic Marketing Adviser
                                                       and Placemaking

        is the perfect organisation                    Kevin Gallagher
                                                       Operations Manager

        that supports local                            Jennifer Watters
                                                       Marketing & Events Manager

        businesses and helps                           Anisha Thakur
                                                       Communications Executive

        Wimbledon thrive.”                             Keith Alexander
                                                       BID Assistant
                                                       Tom Ruffell
                                                       Town Centre Ranger

                                                        THE MAYOR'S
                                                        GOOD WORK
                                                        STANDARD

                                      The Love
                                      Wimbledon
                                                Team

30 lovewimbledon.org/the-bid
About Love
                                                                                                                                                   Wimbledon

About Love Wimbledon BID
A Board that
Represents                                                   Our Values
Wimbledon                                                     We will work to be:
                                                              Transparent | Responsive
Businesses                                                    Sustainable | Innovative
The Love Wimbledon Board is made up of
representatives of the Wimbledon Town
Centre business community. The diverse
businesses represented include office
headquarters, professional services,
SMEs, retail, leisure and hospitality,
                                                              New Wimbledon Theatre,
culture, creative, charity, health and
beauty and night-time economy.
                                                              part of Wimbledon's DNA

The Board                                                 The Current Board Members Are:
Made up of town centre business community                 Paul Harvey, Chair & Secretary – Morrison's Solicitors   Angela Attah – CIPD
representatives, the Board meets quarterly to oversee     Roy Bromley – Antoinette Hotel                           Christopher Kitley – Elys of Wimbledon
Love Wimbledon activity and approve the annual            Gareth Rees – Gem & Co. Financial Services LLP           Diana Sterck – Merton Chamber of Commerce
budget and delivery plan. It has been chaired by          Nick Parr – New Wimbledon Theatre                        Alex Tosetti (co-opted) – Cities Reloaded
Paul Harvey, Managing Partner at Morrison’s Solicitors,   Gina Conway – Gina Conway Aveda Salon and Spa            James McGinlay (co-opted) – London Borough of Merton
since November 2016.                                      Mick Dore – The Alexandra                                Borough Commander (co-opted) – Metropolitan Police

The London Borough of Merton and Metropolitan
Police are also co-opted members of the Board.

                                                                                                                                                  lovewimbledon.org/the-bid 31
The Love Wimbledon BID Levy
    Payments and Spend
    • The BID levy is fixed at 1% of rateable value of the current rating list.
                                                                                                  Financial Forecast
    • The BID levy may only be increased annually, with effect from 1st April in a particular
      year, to allow for inflation. The allowance for inflation shall be decided by the BID
                                                                                                  2022-2027
      Board and shall equal no more than 3% per annum.                                            INCOME
    • The BID term will be for 5 years from 1st April 2022.                                       Estimated BID levy
    • The BID levy will be applied to all ratepayers with a rateable value of £20,000 or more.    £2,265,000
    • Charitable organisations in receipt of mandatory or discretionary charitable relief         5% contingency
      from rates will receive an 80% reduction on the BID levy - this 80% reduction applies       £113,250                                   6%
      irrespective of the level of relief from rates received.                                                                         10%
                                                                                                  Additional income
    • All hereditaments within the Centre Court Shopping Centre with a retail use shall           £610,000                                          10%
      receive a 25% reduction on the BID levy.
                                                                                                  TOTAL ESTIMATED
    • All hereditaments with a retail use located within Wimbledon Station AND only
                                                                                                  INCOME
      beyond the paid ticket barriers shall receive an 80% reduction on the BID levy.             £2,761,750
    • The owners of empty properties will be liable for the BID levy with no void period.
    • There will be no VAT charged on the BID levy.
    • The “closed end of year rule” will be applied effective at the end of each financial year
      (31st March) corresponding to the Valuation Office Agency’s alteration date list. No
                                                                                                                                 30%
      BID levy refunds will be payable for changes in rateable values in previous years once
      the end of the financial year has passed.
    • All new hereditaments entering the rating list after 1st April 2022 shall have the BID
      levy applied as per the value on the date of entry and as per the BID levy rules.
                                                                                                    2022-2027
    • Following a successful renewal ballot, the BID levy becomes mandatory for all those
                                                                                                    expenditure                                   44%
      defined businesses or occupiers in the defined BID area.
                                                                                                       Better places
    • The BID Board will be able to alter the BID arrangements without an alteration ballot,
      so long as any alterations do not:
                                                                                                       Greener

             Alter the geographical area of the BID                                                    Management
             Alter the BID levy payable                                                                Staffing and overheads
             Conflict with the Local Government Act (2003) or The Business Improvement
             District Regulations (2004)                                                               Support and promotion

32 lovewimbledon.org/the-bid
About Love
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Wimbledon
                                                              The Love Wimbledon
                                                              BID and Boundary
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Love Wimbledon – The Company

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          lovewimbledon.org/the-bid 33
Message from our Chair
    Like many other business owners, I ask - what         Some of what the Love Wimbledon BID delivers is obvious; the markets, closing the streets
    value does Love Wimbledon add to the town centre,     and putting on Winter Wonderland, the Christmas tree outside the station, the reimagined
    to my team and to my business? The answer is          Hartfield Walk, the Love Wimbledon employee Privilege Card, the great social media posts
    simple - they have made Wimbledon Town Centre         and town centre map, the murals and just bumping into the ranger on their rounds.

    a better town centre, a better place to do business   However, often it’s the things we don’t see that have the most impact; the regular changes
    with many thriving businesses and a place which is    of the flower beds they manage, the intense cleaning early in the morning, the lobbying to
    much more attractive to visit and use.                promote Wimbledon Town Centre to businesses, the partnership with the Police, Merton
                                                          Council, high street businesses, the CCTV to manage crime, the services they offer for waste
                                                          and the forums and meetings they attend with residents, politicians, and businesses to fly
                                                          the Wimbledon flag. These things really do make a difference.

                                                          And I ask myself, what would Wimbledon and having a business here be like without these
                                                          things; where would the support be, who would promote the town, what would crime rate
                                                          look like, how nice would the town centre be for my team when they come to work (and how
                                                          would they continue to get the great discounts!)? I for one, see Love Wimbledon making
                                                          a real difference, I see ambition for Wimbledon Town Centre, a team who cares, and for all
                                                          of these reasons, my business sees the levy as good value for the security we receive, the
                                                          attractiveness of the town and the improvement for businesses of Wimbledon Town Centre.

                                                          My business will be voting YES this autumn as we hope you will, so the town can continue to
                                                          receive the ongoing support from Love Wimbledon BID and see the five year plan outlined
                                                          within this document coming to fruition.

                                                                         Paul Harvey, Chair, Love Wimbledon Board
34 lovewimbledon.org/the-bid
About Love
                                                                                                                                        Wimbledon

VOTE YES to ensure Wimbledon Town Centre
is a welcoming, thriving and popular place to be.
So far 90% of businesses have indicated that they      Here’s why voting YES will help your business
would be supporting our renewal by voting yes.         or your property in the town centre:                               VOTE YES and
You may be a business or a voter who isn’t yet sure.   • The town will be cleaned more regularly and more deeply, as      Make a Difference
                                                         we get over 2,000 issues a year sorted. Who wants to walk        BALLOT DATES FOR
                                                         through rubbish and fly tipping on their way to work or as       YOUR DIARY
                                                         they go out for dinner?
                                                                                                                          Monday 6th September
                                                       • Events make it a more engaging place for employees and           Your voter will receive a notice of ballot
                                                         customers and, in turn, drive footfall and takings
                                                                                                                          Monday 20th September
                                                       • You can make the most out of our procurement and                 Your voter will receive a ballot paper
                                                         employee services (people working here just love the
                                                                                                                          Deadline for Voting
                         YES
                                                         Privilege Card offers)
                                                       • A greener town will improve the look and feel of Wimbledon       Thursday 21st October
                                                         and it’s what businesses and users want to help make it a        Your ballot paper must have been
                                                                                                                          received by Merton Council by 5pm
                                                         better place to be
                                                       • The town and its businesses will get industry leading            Friday 22nd October
                                                         marketing support and promotion                                  Result Announced

                                                       • Petty crime has dropped by more than 50% since the BID           As with our last vote, this will be a
                                                         started, we will continue to work on this; that’s good for the   formal ballot carried out by the
                                                         high street and good for your people who work here               London Borough of Merton. All
                                                                                                                          businesses eligible to pay the BID
                                                       • It will be a more enjoyable place to do business and better
                                                                                                                          levy will have a vote for each property
                                                         integrated                                                       or rated unit (hereditament).
                                                       • You will have a voice in the town centre's future
                                                                                                                          To implement these proposals we
                                                       • We help many businesses save money or access funding
                                                                                                                          must win the BID ballot on two counts:
                                                       • The Wimbledon Town Centre community will strengthen              1) A straight majority by the
                                                         bringing residents, property owners, businesses and              number of those voting
                                                         community groups together to improve the town                    2) A majority in the rateable value
                                                       • We will work to attract new businesses including independents.   of those voting
                                                         The Wimbledon renaissance has begun - be part of it
                                                                                                                                       lovewimbledon.org/the-bid 35
VOTE YES
    FOR LOVE WIMBLEDON BID
     We will:
     Create Better Places, Spaces and Experience
     Promote and Support Business
     Become Greener and More Sustainable

     Deadline to Vote: 21st October 2021

                                     Got any questions?
                                     Please get in touch:
                                             Helen Clark Bell, CEO
                                             020 8619 2012
                                             helencb@lovewimbledon.org

                                     Info@lovewimbledon.org
         lovewimbledon.org/the-bid            @lovewimbledon             CBP008065

36 lovewimbledon.org/the-bid
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