OVERVIEW June 2018 - WTM London
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OVERVIEW
June 2018
ACCORHOTELS / Panorama
TO WELCOME OUR GUESTS
250,000
EMPLOYEES IN ACCORHOTELS
BRANDS
HOTEL NETWORK
MORE THAN 4,500 HOTELS
MORE THAN 650,000 ROOMS
100 COUNTRIES
HOTEL PORTFOLIO
30 HOSPITALITY BRANDS
FROM LUXURY TO ECONOMY
NEW BUSINESSES
PRIVATE RENTAL
COWORKING
CONCIERGERIE
DINING & EVENTS
DIGITAL SOLUTIONS
ACCORHOTELS / Overview - June 2018 2
3
28% *
Europe
5% * 1,275 HOTELS
North America 179,800 ROOMS
85 HOTELS —————
30,100 ROOMS
—————
AccorHotels,
22%*
a worldwide France
hoteloperator 1,605 HOTELS
145,700 ROOMS
—————
30%*
+ 4,500 hotels Asia-Pacific
1,005 HOTELS
+ 650,000 rooms 196,600 ROOMS
—————
100 countries
300 HOTELS 8% * 7%*
50,000 ROOMS South America
signed each year
Africa,
340 HOTELS Middle East
53,000 ROOMS 220 HOTELS
1 HOTEL OPENED —————
EVERY 33 HOURS 47,700 ROOMS
—————
ACCORHOTELS / Overview - June 2018 * As a percentage of total number of rooms of AccorHotels 4
managed and franchised hotels, as of June 30, 2018
Hospitality
IS OUR PASSION
TALENT & CULTURE
250,000 100 100
employees countries professions
in AccorHotels addresses
Figures as of December 31, 2017
ACCORHOTELS / Overview - June 2018 5
FEEL WELCOME,
Feel Valued
100
schools and
18
universities
55% The AccorHotels global
recruitment website
Académies
worldwide are AccorHotels
partners
of employees
are under 35 28,300 around the world
job offers Diversity network
12,000
800
Follow our HR news on
members
77%
employee engagement rate
managers-trainers
certified by AccorHotels Académie
Figures as of December 31, 2017
ACCORHOTELS / Overview - June 2018 6
Our passion for hospitality
goes beyond the walls of our hotels
Every day we welcome 630,000 guests, who stay and eat
at one of our 4,500 addresses. That’s 140 million towels
washed and 200 million meals served, each year.
Diversity Plant for the planet WATCH
We Act Together for Children
35% of hotel General Managers 1 tree is planted every minute
will be women by 2020 with our reforestation program
+90% of hotels
implement our program against
child sexual exploitation
Healthy & Urban vegetable Sustainable
sustainable gardens buildings
food in our restaurants
Food waste:
1,000 100%
by 2020 of renovated or new hotels
- 30% will be low-carbon buildings
by 2020 by 2020
ACCORHOTELS / Overview - June 2018 7
Our commitments
FOR 2020 AND BEYOND…
ACCORHOTELS / Overview - June 2018 8
Spreading
HOSPITALITY
OF THE HEART
Solidarity AccorHotels supports the Group's employees with their
solidarity initiatives. It helps combat the economic and social
exclusion of vulnerable people through training and vocational
integration.
10 300 44 20,000 220,000
years projects countries employees direct & indirect
of solidarity supported involved involved beneficiaries
solidarity-accorhotels.com @Solidarity_AH Figures as of December 31, 2017
ACCORHOTELS / Overview - June 2018 9
HOSPITALITY
At AccorHotels, hotels are in our name and our DNA. Which is why we will always offer a full range
of hotel experiences, so our guests will always find a brand to suit their budget and needs. And why,
from the top of our range to the most economical, the luxury five-star palace to the smart budget
hotel, we will always strive with the same passion and energy to bring innovative ideas and new
services to traditional hospitality. Because at AccorHotels, we are all dedicated to one goal:
ensuring that 24 hours a day, 365 days a year, our guests always feel welcome.
10LUXURY
& UPSCALE BRANDS
ACCORHOTELS / Overview - June 2018 11Raffles Singapore
An Oasis for the Well Travelled
A true pioneer of worldly elegance and hospitality. An
iconic brand where each Raffles hotel offers gracious
and discreet service, delivering emotional luxury to well
travelled. Arriving at Raffles is a special experience. It is
warm, welcoming, generous in spirit and unique to the
destination. Legendary service since 1887.
12 hotels
2,033 rooms
11 countries
PIPELINE
1,099 rooms
raffles.com
12Mysterious
destinations
FASCINATING ·
BOTH JOURNEY AND DESTINATION
A cosmopolitan icon for over 130 years,
Orient Express remains the very definition
of timeless luxury. This legendary blend
of exotic opulence and rare refinement
will soon be transported to a new global
collection of Orient Express hotels,
taking travellers on a new journey into
absolute sophistication.
A collection of
10 properties by 2025
orient-express.com
13A sanctuary Live the Legend
for the senses ELEGANT · HERITAGE · LEGENDARY · TIMELESS
ROMANCE · AWE-INSPIRING · Legendary addresses where heritage is infused with French Art de vivre.
SANCTUARY · SUSTAINABILITY Think legendary architecture and locations, luxurious experiences
for ultimate indulgence.
Banyan Tree offers peaceful havens to
rejuvenate the mind, body and soul in
awe-inspiring locations around the
globe. Each hotel allows guests to
rediscover the romance of travel,
while enjoying authentic
and memorable experiences.
25 hotels
2,859 rooms
10 countries Banyan Tree Bangkok, Thailand
PIPELINE
1,723 rooms
Sofitel LEGEND Santa Clara Cartagena, Colombia Sofitel Legend Peoples Grand Hotel Xian - China
banyantree.com
5 hotels 873 rooms 5 countries
sofitel.com
Banyan Tree Phuket, Thailand 14Fairmont Le Montreux Palace, Switzerland
Unforgettable. Feel SO/ Hua Hin, Thailand
Since 1907. the Pulse
REBELLIOUS · PLAYFUL ·
CHARISMATIC · THOUGHTFUL ENERGIZED · AUDACIOUS
CHERISHED · EXCEPTIONAL
Experience Fairmont’s grand A vivid cocktail of
presence through its distinctive sophistication and style.
public spaces with local design An audacious burst of local
inspiration, classic cuisine or its energy that is both luxurious
history of hospitality and see why and playful. An edge that
this brand has been unforgettable sets the experience apart.
since 1907. It’s about being the place to
be and to be seen,
connecting the like-minded.
76 hotels 6 hotels
30,013 rooms 756 rooms
26 countries 5 countries
PIPELINE PIPELINE
6,404 rooms 2,142 rooms
fairmont.com sofitel.com SO/ Berlin Das Stue, Germany
A Fairmont hotel London, United Kingdom
15Entertainers by nature
ENTERTAINING · AMAZING · JOYFUL
Life is Magnifique
MODERN · CHIC · FRENCH
ART DE VIVRE · LOCAL ESSENCE
Imagine modern, luxury hotels where the
essence of each destination is artfully blended
with French Art de vivre to create
sophisticated and exceptional experiences.
SOFITEL addresses are sought after by modern
voyageurs with an innate sense of style.
120 hotels Rixos Premium Göcek, Turkey
30,446 rooms Dedicated to offering traditional Turkish
hospitality and a unique spa experiences
45 countries in the finest surroundings and luxury
ambiences, Rixos provides an outstanding
PIPELINE resort experience. At Rixos, the all-
3,984 rooms inclusive is all-exclusive.
sofitel.com 22 hotels 8,184 rooms 7 countries
PIPELINE 476 rooms
rixos.com
Sofitel Bali Nusa Dua, Indonesia 16Ice Hotel, Sweden Whale Shark Diving St Helena, St Helena
Stories that stay
DELIGHTFUL · SINGULAR · INSPIRING · ENRICHING
Oceana Beach and Wildlife Reserve, South Africa
MGallery is a collection of storied boutique hotels to discover the world
and beyond, providing a delightful and unique experience inspired by
the local essence of the hotel and its authentic story.
sofitel.com
MGallery Harbour Rocks,
Sydney, Australia
An exceptional place to find yourself
LEGACY CREATION · DISTINCTIVE · INTIMATE · EXPERIENTIAL
28 hotels
Mantis has unearthed a distinguished collection of extraordinary
destinations spanning every continent on Earth. An authentic 556 rooms
celebration of their locations, Mantis properties are small and
intimate or vast and complex, on a sweeping African plain, bustling 11 countries
city, private tropical island or frozen snowscape, each is an
exceptional place for guests to find themselves. PIPELINE
91 hotels 9,430 rooms 26 countries
260 rooms
mantiscollection.com
PIPELINE 5,573 rooms 17Our world is Life is a journey
your playground Live it well
PIONEERING · STYLISH · ACCOMPLISHED · 123 hotels
Our world is
SWISS HOSPITALITY · SENSE OF PLACE · VITAL SPIRIT
your playground
INVIGORATED
Hotels and resorts in tune with today’s mobile
36,569 rooms
Contemporary hotels designed
world, balancing peak performance and personal
well-being. A vibrant place where global nomads
35 countries with the quality and care of
Swiss hospitality. We are Swiss
can feel at their very best, whether on business or at heart and global by nature.
PIPELINE
leisure. We offer guests the quality of
14,262 rooms life, vitality and peace of mind
pullman.com they need to explore the world
and discover life’s true
Pullman Berlin Schweizerhof, Germany Pullman Bangkok King Power, Thailand rewards.
31 hotels
13,432 rooms
Swissôtel Zurich, Switzerland
17 countries
Swissôtel The Bosphorus Istanbul,Turkey
PIPELINE
4,456 rooms
swissotel.com
18Sensing Let’s spend
the moment the night together
BONDING · VIBRANT · FUN · STORY · DEMOCRACY · PROFESSIONALISM
LOCAL CHIC · ADVENTURE
At 25hours, we create individualized, made-to-measure hotels with personality in vibrant
Angsana brings the adventure cities. Every unique, playful 25hours hotel has a soul inspired by its location and shaped by the
back into travel whatever your art, culture, gastronomy and stories of its surroundings.
age or reason to visit.
Intertwining local chic and a
vibrant fun-filled atmosphere,
Angsana offers amazing
destination playgrounds across
the world.
14 hotels
2,509 rooms
9 countries
PIPELINE
1,704 rooms
25hours Hotel Bikini Berlin, Germany
11 hotels 1,545 rooms 3 countries PIPELINE 1,045 rooms
angsana.com
25hours-hotels.com
Angsana Velavaru, The Maldives
19Creating unique Bringing stories to life Around the world, Grand Mercure
and inspired SINCERE · PROUD · LOCALLY TAILORED ·
CONTEMPORARILY REINTERPRETED
revisits the local culture with a fresh
new take, surprising and inspiring for
experiences Grand Mercure Beijing Dongcheng, China
our guests. Our hotels invite to a
honest and contemporary local
immersion, whilst guaranteeing
REFINED · ENGAGING · premium international standards.
CONTEMPORARY
52 hotels
Each boutique hotels takes design
inspiration from a contemporary 11,972 rooms
Australian artist. With original
artworks and editions adorning the 13 countries
walls, the multifaceted art inspired
experience is complete with PIPELINE
dedicated art channels, art libraries
and art tours. Sophistication and
6,355 rooms
personalized service, live a unique
experience at Art Series. grandmercure.com
Grand Mercure Rio de Janeiro Riocentro, Brazil
The Chen, Box Hill, Australia
The Johnson, Brisbane, Australia
7 hotels
1,640 rooms
1 country, Australia
artserieshotels.com
20Peppers-Soul, Surfers Paradise, Australia
The Sebel Flinders Lane, Australia
Expect nothing less
ELEGANT · SOPHISTICATED · INTELLIGENT · FREEDOM
Remember when Elegant, spacious, warm and inspiring, The Sebel apartments offer a range of discreet and
personalized services and offer the possibility of meeting the destination.
INDULGENT · REJUVENATING ·
FLEXIBLE · MEMORABLE
Irresistible hotels for selective experiences in
the most spectacular destinations of Australia,
New Zealand and Indonesia. The Peppers brand,
which offers superb properties in the
countryside and vineyards, in renowned seaside
resorts and on international golf courses, is
synonymous with refinement, attention to the
smallest details and personalised service.
28 hotels 4,153 rooms
3 countries
PIPELINE 26 properties
424 rooms 1,665 apartments
peppers.com 3 countries
PIPELINE
506 apartments
thesebel.comMIDSCALE
BRANDS
ACCORHOTELS / Overview - June 2018 22On Russell, Melbourne, Australia Broadbeach, Surfers Paradise, Australia
Room for
everyone
PERSONAL · CASUAL ·
TRUSTWORTHY · RELAXED
Offering premium accommodation
with a warm welcome in bustling
cities and favorite holiday
destinations. Whether you’re
travelling on business or relaxing
with family, you will feel right at
home with Mantra. With hotels,
resorts and apartments on the coast
and in the city, you will always find
the perfect space in the ideal
place.
Circle on Cavill, Surfers Paradise, Australia
77 hotels
15,247 rooms
3 countries
PIPELINE
1,112 rooms
mantra.com
23Novotel Canary Wharf,London,
United Kingdom
Time is on your side Locally inspired
COMFORTING & ENERGIZING HOTELS · MOST AUTHENTIC EXPERIENCE · LOCALLY INSPIRED
RELAXED & LIVELY ATMOSPHERE DECORATION · GENUINE & ENTHUSIASTIC PEOPLE
Every Novotel is a destination in itself.
Every Mercure is a portal to a
The natural and intuitive modern design gives
destination. Its staff are genuinely
our hotels a relaxed but lively atmosphere,
knowledgeable about the city and
making each area the perfect spot for guests
every detail of the decor tells a story
and locals to have a drink, a bite to eat, work,
about the location and its cultural
play or just relax. Mercure Budapest City Center, Hungary
heritage. But while every Mercure
hotel is unique, all share the same
passion for high-quality services.
506 hotels Mercure Berlin
Wittenbergplatz, Germany
98,269 rooms
59 countries
PIPELINE
28,818 rooms novotel.com
Novotel Bangkok Platinum, Thailand 793 hotels
101,704 rooms
63 countries
PIPELINE
22,883 rooms
3447-24
mercure.com
24
Novotel Sydney on Darling Harbour, Australia Mercure Wroclaw Centrum, PolandThe services of hotels,
the freedom of apartment
URBAN · COMFORTABLE · FLEXIBLE
Mama loves you
Adagio Paris Bercy Village, France
BEAUTIFUL · CHIC · AFFORDABLE · FUN AND FRIENDLY
How do you stay away from
home and enjoy real at-
home comfort while
discovering a new city ?
Adagio Aparthotels offer 105 aparthotels 12,065 rooms 11 countries Mama Shelter Los Angeles, United States Mama Shelter Belgrade, Serbia
functional apartments with
the advantage of dedicated Mama is much more than somewhere to eat and sleep. It’s an urban kibbutz, a lively place
PIPELINE
hotel services and natural for meeting and sharing. Mama is like motherly love. It’s like being in her arms,
hospitality. 6,504 apartments somewhere that feels good. Mama also feeds you like a mother, with generous, unique
dishes designed by fantastic chefs. Like a mother, Mama just wants to take care of you!
8 hotels 925 rooms 4 countries
adagio-city.com PIPELINE 1,827 rooms mamashelter.com 25EC ONOMY
BRANDS
ACCORHOTELS / Overview - June 2018 26BreakFree Grand Pacific, Caloundra, Australia
Give me a break For You who love
GREAT VALUE · GREAT LOCATIONS ·
GREAT BREAKS
that extra touch
VIBRANT HOTELS · CARING PEOPLE
Hotels or spacious and independent
apartments, located close to the most
Comfort AND design. Vibrant atmosphere
1,152 hotels
beautiful beaches, lively city districts and
popular places for holidaymakers or
AND time to chill. Tasty AND simple food.
Coziness AND fun. You can have it all.
147,262 rooms
business travellers, our guests enjoy
unique locations, unpretentious comfort
Because right next door and all over the
world, there is always an ibis hotel to
67 countries
and relaxed service. It's the promise of a
welcome you. We look after every detail
BreakFree experience! PIPELINE
to make you feel at home.
So all you have to do… is relax AND enjoy. 24,225 rooms
BreakFree-Moroccan, Surfers Paradise, ibis.com
Australia
ibis Saint-Quentin-en-Yvelines, France
BreakFree-Moroccan, Surfers
Paradise, Australia
24 hotels
3,477 rooms
2 countries
breakfree.com
ibis London Canning Town, United Kingdom
27ibis Styles Hobart, Australia
For You who For You who love
love design the awesome rates
UNIQUE HOTELS, CREATIVE STREET SMART HOTELS
BY DESIGN
It is the best deal in town. An urban, contemporary
design. A cool, easy-going atmosphere.
Smart, comfortable rooms. Relaxed social spaces that
invite interaction. A hint of humour. And a price/fun
ibis Styles Geneva Carouge, Switzerland ratio that is impossible to beat. ibis budget Cirebon, Indonesia
ibis Budget St Quentin en Yvelines, France
ibis.com
ibis budget Marne-la-Vallée Pontault Combault, France
SMILE
YOU ARE AT
IBIS STYLES
432 hotels
44,652 rooms
At ibis Styles, each hotel has its own unique design, theme and 45 countries
personality.
Creative and urban, our eclectic hotels offer warm service and
stylish comfort. Every little detail has been thought out to live
PIPELINE 603 hotels 60,165 rooms 19 countries
an experience full of surprises, for young and older kids. 26,535 rooms
PIPELINE 8,634 rooms
ibis.com
28BY 2020
6 open houses
Welcome to 834 beds hotelF1, simplicity and freedom
the Open House 5 countries #OnTheRoad
OPEN · COOL · BLENDED · CARING LOW COST – DISTINCTIVE – FRIENDLY – TRUSTFUL
hotelF1 is dedicated to
travellers on the road. For
more than 30 years, our
hotels have been easy to
find, convivial and at the
cheapest rates. In the
concept #OnTheRoad,
hotelF1 enhances quality
with new comfort and
design. New services « à
la carte » are launched to
let the guest personnalize
and enrich its experience.
JO&JOE Hossegor, France
169 hotels
JO&JOE is a place that’s uniquely 12,912 rooms
designed for millennials, locals and
travelers. It’s an Open House that’s lively, 1 country, France
affordable and caring. A place where
guests are free to do just as they please! PIPELINE
The first Jo&Joe opened its doors in
Hossegor, the second address will 833 rooms
welcome guests in Paris from late 2018.
hotelf1.com
joandjoe.com 29AT THE HEART
OF THE GUEST
EXPERIENCE
ACCORHOTELS / Overview - June 2018 30Restaurants & Bars
AccorHotels
is more than a
benchmark food
services operator.
Thanks to the
unique expertise
of its talented
employees,
it is a creator of
guest experiences.
SO/ Bangkok, Red Oven, Thailand Fairmont Hotel Vier Jahreszeiten Hamburg, Germany Mama Shelter Paris, France
Seeking excellence and authenticity Over9,000 80,000 200 Over €5
Restaurants Talented Million meals Billion
At AccorHotels, we have a mission to make restaurants and bars the heart
and bars employees a year in revenue
and soul of our hotels. So we are thinking like restaurateurs, delivering food
and drink experiences that are excellent, relevant and authentic.
ACCORHOTELS / Overview - June 2018 31Wellness Pullman Kaifeng Jianye, China Pullman Shanghai, China
Re-energizing
experiences
Our attentive and generous
teams of thalassotherapy and
spa experts welcome our guests
to relaxing, restful
environments. They dispense
both naturally revitalizing
seawater treatments and a wide
range of holistic treatments and
activities inspired by traditions
from around the world.
Over
500
Fitness centers
Over
350
Spas
14
Thalassa
Sea & Spa institutes
Pullman Phuket Arcadia Naithon Beach, Thailand
ACCORHOTELS / Overview - June 2018 32Meetings & Events
Meeting all your needs
With state-of-the-art equipment, innovative
catering and bespoke activities, our hotels,
from luxury to economy, ensure that every
business event is a success for our guests.
Novotel London Canary Wharf, United Kingdom Pullman Wenzhou, China
Pullman London St Pancras, United Kingdom
Over
500
Events a day worldwide
2,400 26,000
Hotels EVENT ORGANIZERS ARE
MEMBERS OF THE
16,400 MEETING PLANNER
Meeting rooms LOYALTY PROGRAM
Meeting planner
ACCORHOTELS / Overview - June 2018 33DIGITAL
DISTRIBUTION
& LOYALTY
ACCORHOTELS / Overview - June 2018 34DREAM COME BACK
“Be inspired when “Be rewarded
selecting a destination” and recognized”
Digital services +2,200 145M
for a unique experience
DESTINATIONS ON MEMBERS OF LOYALTY
ACCORHOTELS.COM PROGRAMMES
A visit to AccorHotels.com takes guests on a journey. Explore AccorHotels brands or hotel
partners, find the perfect hotel, reserve a stay, prepare the trip, or share the experience:
our website gives guests – past, present and future – a digital introduction to our universe
and all it has to offer. SELECT SHARE
“Find the best offer” “Share my experience
with my friends”
1 Multi-brand
web portal 25M fans
14 Brand websites ON SOCIAL NETWORKS
Before During After
the stay the stay the stay
BOOK STAY
“Book anywhere “At the hotel I feel
from any device” expected and special”
+30%
+3 DOWNLOADS
Check-in online
OF THE ACCORHOTELS
SINGLE APP EVERY MINUTE +288%
Fast Check-out
PREPARE
“The best way to
prepare my stay”
70
CITY GUIDES ONLINE AT
ACCORHOTELS.COM
ACCORHOTELS / Overview - June 2018 35Rewards our guests & earns their loyalty
With genuine rewards and special attentions, our Loyalty programmes continue to build
stronger, more loyal and more profitable relationships between our hotels and our guests.
145 millions International 2X
Membersof our programmes Clients stay twice
Loyalty programmes Thoughtful, generous, as often when the are
simple members
145m
106m
70m 100m
5m
25m 4m
18m
14m 32m 40 m
2013 2014 2015 2016 2017
ACCORHOTELS / Overview - June 2018 36AUGMENTED
HOSPITALITY
Augmented hospitality is about anticipating our clients’ every need. Which is why, whether
organizing exciting high-end events, providing personalized services, creating unique experiences, or
producing e-commerce solutions that maximize investment, the AccorHotels’ vision of augmented
hospitality does more than just look to the future – it creates it.
37PRIVATE
RENTAL
ACCORHOTELS / Overview - June 2018 38L’Altitude in Megève, France
Mountain
The best homes, +10,000 homes
City
the best service +200 destinations
TAILORED · FRIENDLY · VERIFIED
With onefinestay, guests can enjoy a new
33 countries
approach to Luxury hospitality. Experience
the comfort and character of handpicked
luxury private villas, houses and apartments
all over the world. Also enjoy a whole new
level of care and personalization thanks to
premium concierge services to answer all
your needs during your stay.
onefinestay.com
Country side
Beach
39
Casa Koko La Punta Estates, Punta Mita, Mexico Villa Leila Chianti Tuscany, ItaliaCOWORKING ACCORHOTELS / Overview - June 2018 40
Mama Works Cours Lafayette Lyon, France
Work differently, Occupy the office!
work better OFFICES · MEETING ROOMS ·
9 workplaces FULFILLMENT · PERFORMANCE · COLLECTIVE SPIRIT
COWORKING
Mama Works Bordeaux, France
Mama Works is a veritable cocoon of
41,000 sqm Every Nextdoor next-generation workspace – with its
well-being, conducive to inspiration
and concentration. It is an invigorating
dedicated service team – is designed to help you be as
agora for creative teams to debate,
productive as possible. Whether you are a freelancer or
discuss and brainstorm. It is a luminous
PIPELINE entrepreneur looking for a welcoming coworking
loft where ideas, people and energies
environment or a company needing flexible, private
15 workplaces offices, Nextdoor has the space to make your working life
flow freely. Mama Works is freedom
and flexibility, a rallying point for
more positive and creative every day.
everyone from cutting-edge CEOs and
promising entrepreneurs to go-getter
freelancers.
mamaworks.com
Mama Works Lyon 1,812 sqm
Mama Works Bordeaux 3,083 sqm
PIPELINE
2 workplaces 3,300 sqm
Mama Works Cours Lafayette Lyon, France
nextdoor.fr
Nextdoor Paris La Défense, France
41C ONCIERGE
SERVICES
ACCORHOTELS / Overview - June 2018 42Concierges Be connected to
for the digital age your neighborhood
PASSION · EXCELLENCE · INNOVATION
1,000 HUMANLY DIGITAL · LOCAL · 24/7
employees
Founded in 2008, John Paul initially AccorLocal turns our hotels into hubs
offered customized services to private 24/7 for local services open to all, resident
members, before working with corporate availability and visitor alike. It’s a new way to
clients. Today, John Paul is an expert in enjoy all AccorHotels has to offer, and
designing and operating bespoke customer 50,000 much more, without having to sleep in
loyalty programmes, and is widely exclusive partnerships the hotel. A dedicated App, give
regarded as the worldwide leader in seamlessly access to services from
concierge services powered by cutting- hotels and local merchants, from a
edge technology. bouquet of flowers to a massage, care
Personalized hire to a yoga class, brunch to parking.
The Art of Service The Art of Marketing Digital Experience accorlocal.com
————— ————— —————
CONCIERGE EXCELLENCE CUSTOMIZED CONTENT CUTTING-EDGE TECHNOLOGY
TO SURPASS EXPECTATIONS ADAPTED TO CLIENTS TO REINVENT THE SERVICE
OF TOMORROW
43DINING
& EVENTS
ACCORHOTELS / Overview - June 2018 44Apicius, Paris, France
Legendary French cuisine Unique places
for contemporary events to celebrate
GASTRONOMIC · PRESTIGIOUS · EXCELLENCE ICONIC VENUES · FINE DINING ·
ENTERTAINMENT
Potel & Chabot has been reinventing the art of
In just under 10 years, Noctis
gastronomic catering since 1820. Standard bearer
has become a leader in events,
for the French culinary tradition with six
hospitality and entertainment
spectacular venues in Paris, and a catalogue of 600
in France.
venues in France and internationally, it can host
and cater events of all sizes.
3,000
events organized every year
SOME FLAGSHIPS
Apicius, Terminal 7, Paris Longchamp,
600 Le Rooftop R2, Raspoutine
international venues Paris/Rome/Marrakech
Terminal 7, Paris Convention Centre, France
PIPELINE
SOME EXCLUSIVE VENUES
Pavillon Gabriel 9
Pavillon Kléber prestigious
Pavillon Dauphine projects
Hôtel d’Evreux
noctis-collection.com
poteletchabot.com
saint-clair-le-traiteur.com
45DIGITAL
SOLUTIONS
ACCORHOTELS / Panorama - Juillet 2018 46We boost hotel
digital distribution
Availpro and Fastbooking join forces to provide
independent hoteliers with powerful technology WORLDWIDE SCOPE
tools to increase digital distribution, whether
direct or indirect, i.e. boost hotel visibility, +10,500 hotels
maximize revenue, and pilot business.
+ 450 partners
Online distribution & webmarketing tools:
A guest-centric tech journey
SHOPPING BOOKING HOTEL STAY
• Webdesign • Guest survey
DIRECT
• Traffic acquisition • Booking engine • Review 30,6 billion of visits via our booking engines
management
• Metasearch 15,5 million of bookings
• Loyalty programme
• Revenue INDIRECT
management • Channel manager
38 million of nights sold
& yield tools • Metasearch
• Payment systems
availpro.com fastbooking.com 47France’s leading BtoB hotel Exceptional hotels
booking platform Exclusive offers
Founded in 2010, Gekko Group is the VeryChic offers its members
European leading hotel booking platform. 600,000 hotels all over the world, hotel
exclusive offers in extraordinary
Through its different brands, it brings chains and independent hotels,
hotels, with up to 70% off. Over
innovative solutions to corporate travel, private rental...
4,000 partner hotels optimize
leisure travel and hotel contracting and their distribution with VeryChic
wholesale. and 7 million members have
joined since its creation.
gekko-group.de
A UNIQUE HOTEL BOOKING TOOL DEDICATED
TO LARGE COMPANIES AND INTERNATIONAL
GROUPS
HOTEL BOOKING SPECIALIST DEDICATED
TO TRAVEL AGENCIES
+300 long-term corporate clients
Sofitel Dubaï The Palm resort and Spa, Emirats Arabes Unis
7 million members
4,000 hotels partners
FIRST LOYALTY PROGRAMME IN EUROPE
DEDICATED TO TRAVEL AGENTS
50 countries
FRENCH WHOLESALER DEDICATED TO FRENCH
INDEPENDENT HOTELS verychic.com
+14,000 travel agencies 1st supplier of french hotels to domestic
and international markets
7 countries already established
+4,000 hotels in France
48Contribute to the success Built by restaurateurs
of catering groups for restaurateurs
ResDiary is a commission-free restaurant reservation
system, offering unequalled table management and 60 countries
clear financial forecasts, without unpredictable costs:
reservations on the best time slots, control of the 166 million place settings
origin of reservations per channel... On the customer distributed per year
side, two interfaces make it possible to know where to
eat, thanks to verified shared opinions. 8 600 establishments delivered
sales.resdiary.com
1
Smooth online
booking process
2
Smart table management
Adoria's mission is to contribute to the success
of restaurant groups by optimizing restaurant 65 000 catalogue references
supply and meal production through an 3
internet platform that connects all players in +100 000 orders per month Customised customer contact
the sector. Adoria is the first independent
software platform for catering.
€400 million of purchases
each year
4
Increased diner loyalty
adoria.com
49Follow us on
Document published by the AccorHotels
corporate communications department.
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