PATIENT MANAGEMENT SYSTEMS - UPDATE #2 - Technology Requirements and Integration with other systems - Nelson Bays Primary Health
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PATIENT MANAGEMENT
SYSTEMS - UPDATE #2
Technology Requirements and Integration with
other systems
Gordon Munro
gordon@peritia.co.nzDocument Purpose
This document is the second in a short series being produced on behalf of Nelson Bays Primary
Health (NBPH) Trust. The series aims to provide an update to Practice Owners, Managers, General
Practitioners and staff on some of the information discovered during the work undertaken by the
PHO to select a Patient Management System for use within the PHO.
In Update #1 we examined Medtech Evolution and Indici PMS for their Patient Centricity,
Technology platform and Future focus. In this update we are going to discuss our findings on how
the two PMS work with other systems and some basic technology requirements for PMS users.
Integration with Other Systems
In Primary Care, Patient Management Systems interact with other systems for processes such as GP
Claims and Referrals. In this paper we look at how well Indici and Evolution interact with some of
the more common systems in use. The systems we considered were;
• HealthOne • ERMS • GP2GP
• HealthLink • SMS Messaging • Patient Dashboard
• DrInfo • Xero Accounting • GP Claims
• Telehealth • Patient Portals
We contacted Medtech and Indici asking for details on their ability to interact with the above
systems. The responses we received are tabulated in an Appendix in this paper.
Results
In general, and as you would expect, Medtech is currently compatible with more of the systems we
investigated than Indici. Indici has no General Practice sites in the South Island yet and therefore
systems such as HealthOne and ERMS are new to Indici and the integration with these systems
needs to be developed. That said, it is pleasing to hear that Indici has an aggressive development
program underway which has already delivered much of the required integration to systems with
more key capability due by February 2019. Medtech also has a development programme to deliver
more capability in 2018, such as integration with Xero and MYOB accounting software.
Some points of Interest
Our research uncovered some information which may be of interest to Practices.
HealthOne
The HealthOne system receives data from each General Practice via an integration between the
Practice PMS and HealthOne. Medtech has well established integration with HealthOne for both
Medtech32 and Evolution. Indici has the integration in development and expects it to be ready early
in 2018.
Practices must notify HealthOne of their intention to move to a new PMS if the Practice uses
HealthOne. Currently, HealthOne requires 6 weeks for the data cleansing and migration processes
for MedTech and Sirius, but has not completed this with Indici yet, so will need additional time for
testing and process creation.
Patient Management Systems - Update #2 1Patient Portals
Both PMS systems offer patient portals. Medtech allows the use of their own portal, ‘Manage My
Health’ or practices can use 3rd party patient portals such as ConnectMed. Indici requires practices
to use the Indici Patient Portal. Third party patient portals are not compatible with Indici at this
stage. There is no indication of when that might change. Therefore, General Practices moving to
Indici will need to re-register their patients on the Indici portal.
GP2GP
Both Medtech and Indici support transfer of patient notes via GP2GP over HealthLink. In addition,
Indici enables GP2GP over HealthLink alternatives such as Medical Objects and Health Intelligent
Messaging. There have been reports of practices in North Island who are on Indici having issues with
HealthLink.
GP Claims
Halcyon, which is part of the GP Claims system, is fully integrated with MedTech Evolution and is live
in a number of sites. Karo Data Management has a proof of concept with the diabetes form (one of
the more complex forms) with Indici and is currently aiming for an end of February deadline for the
delivery of the rest of the Nelson forms on the Indici platform.
Technology Requirements
In the previous paper we addressed the different ways the two PMS could be deployed; Cloud,
Hosted or on Premise for Evolution or Cloud only for Indici. But, what does a user need to access the
PMS? The table below gives you some brief information.
Medtech Evolution Indici
Device compatibility Windows only* Windows PC or laptop
Apple iMac or MacBook
Vendor recommended Windows 8 or Windows 10 Windows 10
operating system
MacOS
Required software Medtech published application Chrome web browser
or installed client or Remote preferred
Access software
Mobile Access Evolution Mobile App (iOS or Indici Web page or
Android)
Indici Mobile app
Mobile functionality Yet to be assessed Yet to be assessed
*Evolution does not install on Apple MacOS. Mac users must use Remote access client to access
Evolution.
In summary, Medtech only installs on Windows PCs, Android or iOS devices. Medtech does not
operate on Mac devices. In contrast, Indici is more adaptable because it only requires a web
browser and does not install on your device.
Patient Management Systems - Update #2 2What is next? The analysis of the two PMS solutions is ongoing. We will be providing one or two more updates in the New Year. If you have questions about the content of this bulletin or topics you would like covered in future bulletins, please contact Gordon Munro. Note None of the information in this document should be taken as an endorsement of one PMS over another. Patient Management Systems - Update #2 3
Appendix – Current State of System Integration
The table below summarises the information provided by both Medtech and Indici on the current
state of their system integrations as at 1st December 2018.
MedTech Indici
HealthOne Integrated In development.
Expect to be in a position to
upload data in Jan 2019.
Alternative is offered within
Indici
ERMS Integrated In development.
Expected release Jan 2019
GP2GP Integrated Supported over HealthLink.
Will also have support for HIM
and Medical Objects as
alternative to HealthLink soon.
HealthLink Supported No response
HealthLink alternatives such as No Response Expect to have support for HIM
HIM and Medical Objects as
alternative to HealthLink soon.
SMS Messaging Medtech SMS only Choice of providers. All fully
integrated
Patient Dashboard Uses an application developed Use Indici native functionality
by Procon. The app is available instead of Procon app.
for Medtech only
DrInfo Available or Evolution has Can be activated anytime
enhanced reporting capability
GP Claims Integrated In development,
Expected release Jan 2019
Telehealth Available via Manage My Integrated or can use Vidyo.
Health app. Zoom support coming soon.
Patient Portal Available via Manage My MyIndici only. No 3rd party
Health or can use 3rd party option
such as ConnectMed
Xero Accounting In development. Available
Expect release early 2019
MYOB Accounting In development. Available
Expect release early 2019
Patient Management Systems - Update #2 4You can also read
