PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel

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PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel
PRESENTATION
OF THE FIRST-HALF
          RESULTS
  17 SEPTEMBER 2020
PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel
CONTENTS

1.   RESILIENT IN AN EXCEPTIONAL ENVIRONMENT

2.   H1 2020 RESULTS

3.   STRATEGY AND OUTLOOK

4. STOCK MARKET INFORMATION
               Investor presentation – September 2020 © Infotel   2
PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel
1.   RESILIENT
IN AN EXCEPTIONAL
ENVIRONMENT

 Investor presentation – September 2020 © Infotel   3
PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel
Resilient in an exceptional environment

                                                                       High level of flexibility in
                         Controlled impact from
                                                                         the management of
                            the health crisis
                                                                               projects

                           Agile management of                                Satisfactory
                                 resources                                   performances

                    Investor presentation – September 2020 © Infotel                                  4
PRESENTATION OF THE FIRST-HALF RESULTS - 17 SEPTEMBER 2020 - Infotel
Activity showed resilience despite the crisis

                                                                                                              €9.0m
                                                                                           €118.4m          Op. income
                                                                                           Revenue
                                                                                                        7.6% of revenue
                                                                                               -3.2%

                                                                                                               €4.8m
                                                                                         €114.2m
                                                                                                         Net income, Group
                                                                                     Services revenue
                                                                                                                share
                                                                                               -3.4%    4.0% of revenue

                                                                                         €4.2m
                                                                                                              2,399
                                                                                    Software revenue      Staff members
                                                                                                           Employees and
                                                                                           +2.9%          subcontractors at
                                                                                                            30 June 2020
Revenue forecast to decline by 6.7% across the entire
sector in 2020 – estimate by Syntec Numérique on 7 July 2020

                                            Investor presentation – September 2020 © Infotel                                  5
A very changeable situation between March and June 2020

                                                          May and June

                                                               ▪   Gradual decrease in use of part-time work
                                                               ▪   Freeze on recruitment
                                                               ▪   Enhanced client monitoring
                                                               ▪   No lay-offs
                                                               ▪   Arbitrage concerning subcontractors
Mid-March and April

  ▪ Termination or resizing of certain client
  contracts
  ▪ Most employees working from home
  ▪ Use of part-time work for more than 300
  employees

                                 Investor presentation – September 2020 © Infotel                              6
Services: Mixed impact from Covid-19 depending on the sector/client

       Breakdown of 2019 revenue                              Breakdown of H1 2020 revenue
             by sector as %                                           by sector as %
                                                                                                             ▪   Growth in the
                  Administration
                                                                                                                 Banking sector
                                                                                 Administration
                  2.1%                                                           3.0%                            (BNP, i-BP, Banque
  Services/                                                Services/                                             de France, etc.)
  Transport                                                Transport
    21.2%                                                    17.4%                                           ▪   Decrease in the
                                   Banking/                                                       Banking/       Transport/Services
                                   Finance                                                        Finance        sector
                                   36.1%                                                          39.8%

                                                                                                             ▪   Slight fall in
                                                                                                                 Industry with the
                                                                                                                 end of certain
                                                           Industry                                              Airbus contracts and
                                                            26.2%                                                no change at PSA
       Industry           Insurance/                                              Insurance/
        28.2%             Pensions                                                Pensions
                          12.5%                                                                              ▪   Air France:
                                                                                  13.6%
                                                                                                                 decrease in revenue
                                                                                                                 and reduction in the
                                                                                                                 number of service
                                                                                                                 providers

                                         Investor presentation – September 2020 © Infotel                                               7
Services: €114.2m (-3.4%)

                                      Geographical breakdown
                                       of revenue in France
                                              in €m

                                       North East   Monaco
                                          3.3        2.6

                                                                                       ▪ Good performances
                                                                                         in Paris, the West
                         West                                                            and Monaco
                         20.4

                                                                                       ▪ Mixed
                                                                                         performances in
                                                                               Paris
                 South East                                                    49.7      the South West
                    6.6                                                                  and South East

  64%
of activity is
 fixed-price         South West
                        30.7

                                Investor presentation – September 2020 © Infotel                           8
A temporary halt in recruitment and adjustment of outsourcing

                                Change in average headcount

                             -0.3%

 1,736               1,721        1,716
           1,697
                                                                                     Average employee
                                                                            Period
                                                                                        headcount

                                                                           H1 2019        1,721

                                                                           H2 2019        1,753

                                                                           Q1 2020        1,736

                                                                           Q2 2020        1,697

Q1 2020   Q2 2020   H1 2019     H1 2020

                              Investor presentation – September 2020 © Infotel                          9
A temporary halt in recruitment and adjustment of outsourcing

                                                                                                                                     Inter-contract
                                                  Changes in subcontracting                                                               rate
                                                   and personnel expenses
                                                     (as a % of revenue)
                                                                                                                                       3.2%
                                                                                       Personnel
                                                                                       Subcontracting
                                                   82.7%               83.5%
Changes in subcontracting

                                                                                                             Period    Overall headcount
      890
                                                   44.2                43.5
                                                                                                             H1 2019         2,539

                                                                                                             H2 2019         2,588
                        680
                                                                                                             Q1 2020         2,626
                                                   38.5                40.0
                                                                                                             Q2 2020         2,377

  Q1 2020           Q2 2020                     H1 2019             H1 2020

 At the Services arm, time between contracts is defined in days as a proportion of the potential work time
 (excluding paid leave, unpaid leave and RTT days) of directly billable employees.

                                                             Investor presentation – September 2020 © Infotel                                         10
Increase in Software sales: €4.2m, +2.9%

                        Breakdown of software sales
                               in H1 2020
                                  in €m

                                                  1.8

▪ IBM royalties
  remained stable

                                 2.4

                                 IBM licenses      Licenses excl. IBM

                    Investor presentation – September 2020 © Infotel    11
2.      H1 2020 RESULTS

 Investor presentation – September 2020 © Infotel   12
Quarterly revenue growth

                               Revenue growth
                                   in €m

                   65.98
                   2.34
                                                                  52.47
                                                                  1.88

                   63.63
                                                                 50.59

                  Q1 2020                                      Q2 2020
                                 Services        Software

                   Investor presentation – September 2020 © Infotel       13
H1 2020 results
                                                                                                               H1 2019      H1 2019
                                            Simplified income statement (€m)                 H1 2020                                   % change
                                                                                                               IFRS IC*     reported

                                            Revenue                                            118.4                122.3    122.3      -3.2%

                                            Personnel expenses                                (51.5)            (54.0)       (54.0)     -4.6%

                                            External expenses                                 (53.0)            (53.7)       (53.5)     -1.4%

                                            EBITDA                                             11.9                 12.3     12.5       -3.3%

                                            % of revenue                                       10.1%                10.1%    10.2%

                                            Depreciation, amortisation, and provisions         (3.9)                (2.9)    (3.1)     +32.8%

                                            Current operating income                           8.0*                  9.5      9.5      -16.2%     *10.0 excl.
                                                                                                                                                  free shares
                                            % of revenue                                       6.7%                 7.8%     7.8%

                                            Operating income                                   9.0*                  9.5      9.5       -4.9%     *11.0 excl.
                                                                                                                                                  free shares
                                             Operating income - Services                        6.8                  8.2      1.3      -16.9%

                                             Operating income - Software                        2.2                  1.3      8.2      +72.0%

                                            Financial income                                   (0.2)                (0.1)    (0.03)

                                            Income tax                                         (3.9)                (4.3)    (4.3)      -9.0%
* Decision by IFRS IC on application with
retroactive effect to 1 January 2019.       Net income, Group share                             4.8                  4.9      5.0       -3.1%

                                            % of revenue                                       4.0%                 4.0%     4.1%

                                                                 Investor presentation – September 2020 © Infotel                                           14
Breakdown of H1 2020 current operating income

in €m

          9.51       3.91                             0.75             0.36
                                   2.86                                             0.71
                                                                                                 0.16
                                                                                                             7.97

          COI       Revenue     Personnel         External              Free     Dep./Amort. Dep./Amort.
                                                                                                              COI
                    H1 2020      expenses          expenses             shares                  & Prov.     H1 2020
         H1 2019                                                                    IFRS 16
                                                     o/w               granted
                                                  outsourcing

                               Investor presentation – September 2020 © Infotel                                       15
A solid financial structure

    Consolidated balance sheet                        H1 2019       H1 2019                                                     H1 2019    H1 2019
                                            H1 2020                                  Consolidated balance sheet       H1 2020
    ASSETS (€m)                                       IFRS IC*      reported                                                    IFRS IC*   reported
                                                                                     LIABILITIES (€m)
      Non-current assets                     59.2       40.4           38.0
                                                                                      Shareholders’ equity             92.2       83.2      83.2

      o/w goodwill                           11.4       12.1           12.1           Non-current liabilities          33.9       17.5      15.0

      o/w rights of use                      31.8       15.6           13.3           o/w lease liabilities            29.8       13.3       10.9

      o/w intangible assets                   7.5       7.3            7.3            Current liabilities              78.9       75.5      75.6

      o/w PPE                                 5.6       2.8            2.8            o/w current lease liabilities     2.9       2.4        2.4

      Current assets                         145.8     135.8          135.8
                                                                                      o/w operating liabilities        20.0       21.7       21.7

      o/w cash and cash equivalents          74.6       62.5           62.5
                                                                                      o/w tax and social charges       56.0       51.4       51.4

      TOTAL ASSETS                           205.0     176.2          173.8           TOTAL LIABILITIES                205.0     176.2      173.8

* Decision by IFRS IC on application with
retroactive effect to 1 January 2019.
                                                                                       No state-backed loans

                                                                 Investor presentation – September 2020 © Infotel                                     16
A cash-generating business

                                                                                                                       H1 2019    H1 2019
                              Cash flow (€m)                                                        H1 2020            IFRS IC*   reported

                               Cash flow before taxes                                                 14.6               13.9      14.1

                               Taxes paid                                                             (4.9)             (3.9)      (3.9)

                               Change in WCR                                                           2.4              (5.3)      (5.3)

                               Cash flow from operating activities                                    12.1               5.0        5.0
                               Acquisitions of property, plant and equipment and intangible
                                                                                                      (3.4)             (1.6)      (1.6)
                               assets
                               Impact of changes in scope                                               -               (1.4)      (1.4)

                               Cash flow from investing activities                                    (3.4)             (3.5)      (3.5)

                               Cash flow from financing activities                                    (8.6)             (11.7)     (11.9)

                               o/w dividends paid to shareholders                                     (7.1)             (10.6)     (10.6)

                               o/w repayment of lease liabilities                                     (1.3)             (1.0)      (1.2)

                               Change in cash and cash equivalents                                     0.1              (10.3)     (10.3)

                               Opening cash position                                                  74.6               72.8       72.8

                               Closing cash position                                                  74.6               62.5      62.5

* Decision by IFRS IC on application with
retroactive effect to 1 January 2019.

                                                                    Investor presentation – September 2020 © Infotel                         17
3.STRATEGY AND
OUTLOOK

Investor presentation – September 2020 © Infotel   18
An ambitious recovery plan for the Services activity

     ▪   Agile management of resources

           ▪   Geographical reassignment of teams

           ▪   Reduction in the number of subcontractors and in costs

           ▪   Plan covering home-working and optimisation of human resources

           ▪   Selective resumption of recruitment

     ▪   Responsiveness at all levels

           ▪   Inter-contract rate remaining low at < 4%

           ▪   Reduction in part-time work to < 150 with a target of < 50 in Q4

     ▪   Reduction of costs

           ▪   Standardise and digitise processes

           ▪   Adjust investment in line with the situation

     ▪   Targeted and closely-managed sales strategy

           •   Multiply commercial contacts

     ▪   Proximity management

           ▪   Set up an executive management committee

           ▪   Involvement of operational managers
                                          Investor presentation – September 2020 © Infotel   19
Software: effective take-off of Orlando

•   Reference listing already acquired
     • Air France, ATR, etc.

•   Signature of a major contract in September
      • American Airlines Group

•   Contracts in the process of being signed                                         Signature
     • in North America
     • in Gulf countries

•   More than 100 contracts to be converted

                                  Investor presentation – September 2020 © Infotel               20
Targets

                                                                  Recovery of
                                                                   growth in
                                                                     2021

                             Keep
                          operating
                        margin at the
                        same level as
Limited fall               in 2019
in revenue:
  between
  -7% and
    -8%

               Investor presentation – September 2020 © Infotel                 21
Our ambition

             To be the go-to partner
          for the digital transformation
            of key accounts in Europe

                 Investor presentation – September 2020 © Infotel   22
Strategic priorities

   Broaden our Services offering among clients

   Extend our Software offering

   Ramp up our points of contact at contracting clients

   Preserve our technical DNA while adding a client/sector/operational-
   focused dimension

   Push ahead with our expansion through organic and
   acquisition-led growth

   Make the most of our human capital

                             Investor presentation – September 2020 © Infotel   23
4.STOCK MARKET
INFORMATION

Investor presentation – September 2020 © Infotel   24
Infotel and the stock market

Shareholder structure
(as of 30/06/2020 - based on 6,734,452 shares)

                                                                                    Composition of free float at
                                                                                    17/01/20
                                           Free-float                               • UCITS: 34.5%
                                           63.4%                                    • Foreign depositaries: 43.5%
                                                                                    • Individual shareholders: 12.4%
                                                                                    • Companies: 9.5%

                                                                                                  Free share plan for
                                                                                                 seven key persons in
                                          Executive                                               management team
                                          management
                                          36.6%                                                   77,497 new shares
                                         VR 51.1%                                                       issued
                                                                                                   on 29/01/2020
                                                                                                           +
                                                                                                  86,823 awarded on
                                                                                                      23/1/2020

                                 Investor presentation – September 2020 © Infotel                                       25
Stock history

                                                                               Change in stock price and volumes
Stock information
                                                                               (rolling one-year basis)
ISIN code                      FR 0000071797
Reuters                        ETFO.PA
Bloomberg                      INF.FP
Compartment                    Euronext B – SRD long only
Index                          EnterNext© PEA-PME 50
Number of shares               6,734,452
Average daily trading volume
                               €169k
since 01/01/2020
Share price at 15/09/2020      €40.70

Market cap. at 15/09/2020      €272m

Highest price over 12 months   €43.95 (24/01/2020)
Lowest price over 12 months    €22.05 (16/03/2020)

                                           Investor presentation – September 2020 © Infotel                        26
Financial Agenda

Publications
                    21 October 2020        Q3 2020 revenue
                    27 January 2021        Q4 2020 revenue

Investor meetings
                    20 & 21 October 2020        Midcap Event Paris
                                                GD Forum on family-owned
                    5 November 2020
                                                companies
                    18 November 2020            Euroland Forum
                    3 December 2020             Portzamparc Forum

                                             Investor presentation – September 2020 © Infotel   27
Managed transformation. Passionate innovation.
5.PROFILE

Investor presentation – September 2020 © Infotel   29
Driving the digital transformation of key accounts

                                                                                       Solid partnerships with top
                                                                                                blue chips
                                                                                                                                                Driven by
                         A growing                                                                                       Proximity            cutting-edge
                         market(1)                                                                                   Agile growth             technologies

                                                                                                                         Innovation
                     €56.4bn        in revenue from
                                    French market in                                                                     Co-creation
                                    2018
                                                                                                                                        Big data       Mobile

                     4%     growth expected in
                     2020

                      +2,000      companies                                                                                              Cloud        Analytics
                      registered by digital service
                      providers’ union Syntec
                      Numérique, accounting for
                      80% of total sector
                      revenues
                                                                       AIRBUS                         BNP PARIBAS
                     474,000 employees,
                                                                                                                                         Artificial   Security
                     over 28,000 new jobs                              BPCE                           Banque de France
                     created in 2018                                                                                                   Intelligence
                                                                       Air France                     PSA
                                                                       Arkéa Crédit Mutuel            EPO
                                                                       GENERALI                       COVEA (MMA GMF MAAF)

(1)KPMG - Syntec Numérique report - “Grand angle ESN” (DSP sector survey)
“Panorama sur la vitalité et les tendances des ESN” (Overview of vitality and trends in DSP sector)
- 2nd edition - September 2019

                                                                                Investor presentation – September 2020 © Infotel                                  30
Our business model creates value

     OUR DNA                 OUR STRENGTHS                                                                                     OUR ACHIEVEMENTS

                                                                     Revenue growth                                                                   Growth in Net Income, Group Share
                                                                          (€m)                                                                                       (€m)
Customer proximity        16 local branches                                                                                248.4
                          in France
                                                                                                                                                                                                                                   13.0

Long-term                 Business model based on
                                                                                                                                               2.4
partnership               service centres                     24.8

                          5 countries: US,                                                                                                   1999 2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Consulting, specialised   Netherlands, Germany,
and technical services    UK, France                                                                                           Change in dividend                                                               1.60
                                                                                                                                      (€)

Flexible and agile        730 clients                                                                                                                                                                                       1.05
                                                                            0.46

Talent culture            2,399

                                                                              1999
                                                                                     2000
                                                                                            2001
                                                                                                   2002
                                                                                                          2003
                                                                                                                 2004
                                                                                                                        2005
                                                                                                                               2006
                                                                                                                                      2007
                                                                                                                                              2008
                                                                                                                                                     2009
                                                                                                                                                            2010
                                                                                                                                                                   2011
                                                                                                                                                                          2012
                                                                                                                                                                                 2013
                                                                                                                                                                                        2014
                                                                                                                                                                                               2015
                                                                                                                                                                                                      2016
                                                                                                                                                                                                             2017
                                                                                                                                                                                                                    2018
                                                                                                                                                                                                                           2019
                          employees

                                             Investor presentation – September 2020 © Infotel                                                                                                                                       31
Software: constantly innovating to serve our clients

         1st smart index                                                                                 1st technical
                                                       Ultrafast Db2 data
         engine                                                                                          aircraft
                                                       download
                                                                                                         documentation
                                                        HPU/InfoUnload
    Pertinent search                                                                                     solution Orlando

Quality assurance for Db2                                                           1st artificial intelligence engine for
                             A
                                 B
                                     C

              applications               D
                                                                                    Db2 maintenance
                   DB/IQ                                                                                 IdbA

          Electronic archiving preserving the                                                    1st data volume
          probative value of data                                                                simulator for Db2

                                     ARCSYS                                                                     INFOSCOPE

                                             Investor presentation – September 2020 © Infotel                                32
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