Pricing Guide 2019 - Prodigy IT Solutions
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Pricing Guide 2019
THE PRODIGY RECIPE When we ask people what they think IT support is, the words they give are usually along the lines of 'repair', 'help', or 'fix'. Whilst we do offer reactive support for problems as they arise, there is also another way... Our not-so-secret recipe for providing proactive support allows us to monitor business systems, and often discover potential or developing issues and solve them before they become a problem to you, the end user. We've developed the unique recipe for our layer cake of optimum IT support over the 15 years we've been supporting businesses with their IT systems, and we're really proud of how well it works to give businesses a sound technical basis which can be developed with growth and changing goals. It's also important to add that whilst this guide is updated regularly to reflect pricing, it doesn't take into account that your business is unique. The best way to get an accurate idea of costs, is to discuss your needs with a member of the team, so that we can prepare a no obligation quote for the services that you require.
IT SUPPORT
Our unlimited support model enables us to spend the time to get to know your systems, setup, and company
without you incurring hours of call-out fees.
Unlimited Help Desk Support
(Telephone, Email & Remote) Get support when you need it, with no fear of an unexpected invoice.
Workshop Labour We can look at your machine in-house, for no extra charge.
Priority Support Number We're available! No complicated phone menus, get direct support.
Yearly IT Review Making sure you're getting the most out of your IT investment.
Server Monitoring Alleviating potential issues before they cause you headaches.
+ Advanced Support Tools The tools we use for support are industry recommended.
Plus Package
Assigned 2nd Line Engineer Your very own engineer will get to know your business and setups.
Add 6 emergency out of Outgoing Email Service Allows you to seamlessly email from third party tools.
hours remote incidents
per year from £100 per Response Times We have a 100% critical SLA response.
month.
On-site Response Time Our on-site engineers will come to you in one of our distinct vans...
Onsite Maintenance Support ...with no additional charge for their visit!
Inclusive Setups/ Installations Free setups for all hardware and software purchased through Prodigy.
from £350 per month
We act as an extension to your business, not just fixing problems but
proactively monitoring and advising on the latest products or services that
will allow your IT to run as efficiently as possible all for a fixed monthly cost.
Not only does this mean you can forecast your cash flow easily, it means it is
in our interest to make sure your IT is always running at its optimum.
THE CLOUD - MANAGED CLOUD SERVERS
Cloud-based servers have low, or even zero, up-front costs. They can expand (or contract) to meet the
unique demands of your business, and your colleagues can access them anywhere, they require lower
maintenance, and there’s no hardware to refresh every 5 years allowing you to invest in other areas of
your business.
Cloud Server from £300 per month
Fully Hosted Server from £60 per
month per user.
COMMUNICATIONS - MANAGED VOIP
VoIP is the future! With a 99.8% guaranteed uptime and the ability to save money on expensive line rental, early
adopters of VoIP (including ourselves!) wouldn’t look back.
• All Inclusive Calls a
• Fraud Protection a
• Onsite Maintenance Support a
• Free Setup a
• Free Handsets a
• Replacement Parts a
VoIP from £84.75 per month (5 handsets) + £16.95 per month per additional handset
PSTN line (Standard BT line): £20 per month
A VoIP priority connection means exactly that. If for example you are on the phone and watching YouTube videos at the same time and there isn’t
enough bandwidth to cope with both, the connection automatically reduces the bandwidth given to your YouTube watching to maintain call quality.
VoIP priority connection ADSL: £35 per month
VoIP priority connection Fibre: £45 per month
COMMUNICATIONS - MANAGED EMAIL
We offer a range of business broadband services; support in improving network performance, security and
reliability; and our leading public WiFi system which makes sure you’re compliant with all relevant guidelines
when offering WiFi services to the general public.
Hosted Exchange
Combine email, contacts, calendars and tasks. Synchronise seamlessly across all of your devices, and eliminate the need for internal mail servers
with increased security cloud technology.
£8 per month, per mailbox
Micr
oso
Get O Offi c ft
ffi e
mon ce for jus
th t
bund per user £7 per
Exch l e w
ange d with Ho hen
(norm sted
mon a l l y £10 p
th) erCOMMUNICATIONS - BROADBAND
We offer a range of business broadband services; support in improving network performance, security
and reliability; and our leading public WiFi system which makes sure you’re compliant with all relevant
guidelines when offering WiFi services to the general public.
ADSL Broadband: £25 per month
Fibre Broadband: £35 per month
PSTN (BT) Line: £20 per month
Managed WiFi access point: £4 per month
Broadba
connect nd
ions are
unlimite
Managed routers d an
unmetre d
d
Small office/ home office firewall router: £20 per month
Business router: £40 per monthMANAGED SECURITY
ESET Antivirus: £2 per device per month
Advanced Email Protection: £2 per mailbox per month (for more
information see page 6)
Cyber Essentials
Cyber Essentials is a Government-backed, industry-supported scheme to help
organisations protect themselves against online threats. Advanced Email Protection
Advenced Email Security checks email links in real time as
There are lots of benefits to becoming Cyber Essentials Certified. With the they’re clicked, and won’t allow a compromised link to open.
introduction of GDPR in May 2018, whether your organisation is B2B or B2C, Attachments deemed harmful are quarantined and deleted,
giving business owners and their colleagues alike, peace of
becoming certified will reassure your customers that you’re working to protect mind.
their data by securing your IT against cyber threats.
Encryption
We can assist you in gaining your Cyber Essentials accredited status. Encryption is key for making
email contents private. The
email you type is converted
From £200 per month into scrambled cipher text
and only the intended
recipient can read your email.
£2 per month per
X
mailboxMANAGED BACKUPS & RECOVERY
Arguably the most important consideration in any IT network is the backup plan.
Cloud File Backups Disaster Recovery Backup
Our Cloud File Backup solution will automatically back A DRS minimizes restore time in the event of a disaster.
up all your critical files to our server based in It allows for an entire server restore including operating
Bournemouth. This eliminates the need for users to system, software, settings and data.
change tapes/ drives, and covers against failure, fire,
flood, and theft. Key features:
Key features: • Automatic backups
• All UK based • Flexible monthly contracts
• Automatic offsite backups • Full restore of the entire server
• Easily adjust required space • All backups are located on our UK-based server
• Flexible monthly contract • High level security with 256 bit encryption
• High level security with 256 bit encryption £50 per month, for 3 virtual machines, then
£15 per month for each additional machine
£10 per license, per month
(Space is charged £5 per 10GB of data, clients with 1 license Upgrade to Cloud Disaster Recovery Backup
must have a minimum of 20GB. Clients with 2 licenses can with storage for £100 per month, per TB
have 10GB each)MANAGED HARDWARE
Managed hardware is sometimes called Hardware as a Service (HaaS), and it’s a really great service
for businesses, especially small-midsized organisations who are looking to make the most of their IT.
You might think that ‘Hardware’ just means things like PCs and Laptops, but it can include all sorts like
servers, switches, routers, firewalls, Wi-Fi access points and so much more!
Setup in
clu
in the m ded
Price list
onthly
price!
Standard i3 PC from £19 per month
Advanced i5 PC from £21 per month
22” widescreen monitor from £3 per month
Standard i3 laptop from £23 per month
Advanced i5 laptop from £25 per month
Windows 2016 Standard Server from £185 per month
Home office router & modem £20 per month
Business router & modem £40 per month
With managed hardware you can reduce capital expense, improve the Business wireless access point (WAP) £4 per month
scalability of your business, ensure better security, have any issues covered 24 Port network switch from £7 per month
by repairs or replacement (whichever’s quickest for you) and have your 24 Port POE + network switch from £12 per month
hardware replaced automatically every 5 years so you’re always up-to-date.Broadband Managed VoIP Telephone Systems
FTTC unlimited & unmetred.........£35 per month VoIP Phone Subscriptions (min of 5
required).....£16.95 per month
ADSL unlimited & unmetred.........£25 per month
VoIP Priority FTTC unlimited & unmetred......£45
per month, per line
Managed Hardware
Price List VoIP Priority ADSL unlimited & unmetred........£35
Standard i3 PC.......£19 per month per month, per line
IT Support Advanced i5 PC........£21 per month PSTN (BT) Line.........£20 per month
Support........from £350 per month
22” Widescreen Monitor.........£3 per month
Out of hours (6 emergency calls).....from £100 per Managed Backups
Standard i3 laptop.........from £23 per month
month
Disaster Recovery Backup.......£50 per month for 3 x
Advanced i5 laptop..........from £25 per month
virtual machines, then £15 per month for each
additional VM
Windows 2016 standard server.........from £185 per
Managed Cloud Servers month
Upgrade to Cloud Disaster Recovery Backup with cloud
Fully Hosted/ RDS Server...... from £60 per month Business router & modem..........£40 per month storage.......£100 per month, per TB
per user
Business wireless access point...........£4 per month Cloud File Backup..... £10 per license, per month
DC Cloud Server........ from £300 per month (space is charged £5 per 10GB of data, with a
24 Port Network Switch..........from £7 per month minimum requirement of 20GB across licenses)
Managed Software 24 Port POE & Network Switch......from £12 per
month
Other Services
MS Office (£7 when bundled with
Exchange)........£10 per month per user Home office router & modem........£20 per month
Webhosting - unlimited.......£10 per month per
MS Office Enterprise.......£14 per month per user domain
Managed Security & Cyber Essentials
.com.........£20 per year
Cyber Essentials.........from £200 per month .net...........£20 per year
.uk............£20 per month
ESET Antivirus......... £2 per device per month .co.uk...........£15 per year
Managed Email Services .org...........£20 per year
Advanced Email Protection: £2 per mailbox
Hosted Exchange........£8 per month per mailbox
per month SSL certificates.........from £10 per monthCONTACT US
If you would like to discuss your business needs and get a bespoke, no obligation quote from a member of the
team, please don't hesitate to contact us.
Email: info@prodigyitsolutions.com
Call us: 01258 442 888
Visit our website: www.prodigyitsolutions.comYou can also read
