2019 Pharmacy and Wellness Exhibit Day Toronto Exhibitor Handbook Saturday, April 27, 2019 Toronto Congress Centre (North) 650 Dixon Road, Toronto, ON
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2019 Pharmacy and Wellness Exhibit Day
Toronto Exhibitor Handbook
Saturday, April 27, 2019
Toronto Congress Centre (North)
650 Dixon Road, Toronto, ON
In keeping with our Green Meeting Strategy, this Exhibitor Handbook has been produced electronically. Links to all
order forms are embedded in the document and many suppliers now offer secure on-line ordering.Pharmacy and Wellness Exhibit Day – Toronto 2019
TABLE OF CONTENTS
Quick Reference ...................................................................................................................................... 3
General Information ................................................................................................................................. 3
Parking .................................................................................................................................................... 4
Your Booth Space .................................................................................................................................... 4
Food and Beverage at your Booth ........................................................................................................... 5
Booth Staff ............................................................................................................................................... 5
Shipping & Deliveries ............................................................................................................................... 6
On Site Services ...................................................................................................................................... 7
Insurance ................................................................................................................................................. 7
Contacts, Suppliers and Deadline Dates .................................................................................................. 8
Accommodations ..................................................................................................................................... 9
2Pharmacy and Wellness Exhibit Day – Toronto 2019
QUICK REFERENCE
Trade Show Location Toronto Congress Centre
North Building – Hall I
1020 Martin Grove Road, M9W 4W1
Exhibitor Move-in & Set-up Friday, April 26, 2019 1:00 pm – 7:00 pm
Saturday, April 27, 2019 7:00 am – 9:00 am (Hand carry items only)
Show Hours Saturday, April 27, 2019 10:30 am – 4:15 pm
Dismantle & Move-Out Saturday, April 27, 2019 4:30 pm – 9:30 pm
Evening Social Event Saturday, April 27, 2019 7:00 pm – 11:30 pm
Note: All exhibits must be removed from the show floor by 9:30 pm on Saturday, April 27, 2019. If any display is
not taken down by 9:30 pm on Saturday, April 27, 2019, Show Management reserves the right to dismantle the
display and charge the exhibitor accordingly.
GENERAL INFORMATION
Exhibit Hall Activity
The Toronto Pharmacy Exhibit Day includes Pharmacy Managers, Dieticians, Opticians and Pharmacists from
Loblaw Corporation and Shoppers Drug Mart in Ontario and the Atlantic provinces – approximately 1,800
attendees. In order to maximize opportunities for interaction, the attendees will be scheduled to attend the
exhibits in “shifts”. Lunch is scheduled between 12:00 noon and 2:00 pm in Hall J, immediately adjacent to the
Exhibit Hall. Exhibitors are welcome to attend lunch.
Saturday Evening Event
After an exhilarating day at the Exhibits, Shoppers Drug Mart will host a social evening for our Pharmacists and
Corporate Executives. Representatives from each supplier company registered are invited to attend. See the on-
line website invitation and reply form for further information. Please ensure your representatives are registered
for the two complimentary tickets.
Draw Prizes
We encourage you to have draws at your booth. In order to participate, please supply your own ballot box and
ballots. The winning ballot should be drawn at 3:30 pm. Please bring the winning ballot and prize to the Exhibitor
Registration Desk at the conclusion of the Exhibit Program. The top 10 prizes (from a value perspective) will be
announced live at the Saturday evening dinner event with special recognition given to your company for the prize
donation.
Best Booth Award
A favourite event takes place annually when Best Booth Awards are announced. At each location, there will be
one winner announced for the booth with the best tie-in to the “Momentum and Health and Wellness” theme.
Our theme celebrates the passion and commitment that permeates everything we do and drives optimal health
and wellness, as well as the best customer experience in the industry. Award winners will be announced at the
Saturday Evening Event.
3Pharmacy and Wellness Exhibit Day – Toronto 2019
PARKING
With over 6,000 free parking spaces, convenient loading docks and drive-in doors, we do not anticipate any issues
with parking at the Toronto Congress Centre.
A parking map can be found here.
YOUR BOOTH SPACE
Your specific display area will be defined with pipe and black drape – 8ft. high back & 3ft. high side:
Single booth size 10 ft. wide x 10 ft. deep
Double booth size 20 ft. wide x 10 ft. deep
Triple booth size 30 ft. wide x 10 ft. deep
Quad booth size 40 ft. wide x 10 ft. deep
Items included with your booth space:
• Two side chairs
• One waste basket
• Electrical outlet: one standard duplex outlet, approx. 15 amps – provides sufficient power to support
the typical exhibit set-up for display lighting, laptop, TV & DVD combo
• Two complimentary tickets to attend the Saturday Evening Social Event
Note: The Toronto Congress Centre will have red aisle carpet only. If you wish to have carpet within your booth
area, orders can be placed with FREEMAN Show Services.
Items NOT included with your booth space:
• Booth components (FREEMAN, see Contacts, Suppliers and Deadline Dates)
• Booth area carpet (FREEMAN)
• Audio visual equipment rentals (FREEMAN AV)
• Telephone and internet connections (FREEMAN AV)
• Booth décor (FREEMAN)
• Customized booth design (FREEMAN)
• Florals and plants (FREEMAN)
• Shipping and Customs (FREEMAN)
• Storage and Warehouse Services (FREEMAN)
Booth numbers
You will be notified well in advance of the event of the exact booth number for your exhibit. When shipping
exhibit materials, proper identification of your materials, with your company name and booth number, will ensure
it is delivered to the right location on the show floor.
4Pharmacy and Wellness Exhibit Day – Toronto 2019
FOOD AND BEVERAGE AT YOUR BOOTH
Should you wish to offer an incentive of food and beverage service from your booth (e.g. snacks, coffee,
cappuccino, ice cream, canapés, etc.), these items must be ordered from the Toronto Congress Centre, Operations
Department. Please contact Nick Lapiccirella at nlapiccirella@torontocongresscentre.com or Diana Dimanno at
DDimanno@torontocongresscentre.com Outside caterers are not permitted. See Contacts.
Click here for Booth Hosting Menu or contact the Toronto Congress Centre directly for specific options.
NOTE: Food vendors, who wish to provide samples of their products from their booth, will be required to provide
details to Jan Raeburn - jraeburn@andlogistix.com - in order to receive advanced approval from the Toronto
Congress Centre.
BOOTH STAFF
To ensure all supplier representatives are properly registered, please complete the on-line Booth Staff Registration
Form in full by Friday, April 5, 2019. This will expedite check-in on the day of the event. We are recommending
that you have 3 representatives per single booth.
Click here to register your booth staff
Exhibitor Identification
• All exhibitor personnel must register prior to booth set-up and wear an identification badge to gain
admittance to the Exhibit Hall area.
• All exhibitors can collect their exhibitor identification badge from the Exhibitor Information Desk located
just inside the Exhibit Hall.
Set-up Personnel
• Set-up personnel will be allowed access to the Exhibit Hall during the stated set-up hours. ‘Set-Up Only’
badges will be available at the Exhibitor Information Desk.
• Exhibitors requiring access earlier or later than the scheduled move-in times must make arrangements in
advance with the Exhibits Coordinator, Jan Raeburn jraeburn@andlogistix.com or call 416.425.7287.
Dress Code
Attire for the Exhibit Program is Business Casual. No jeans please!
5Pharmacy and Wellness Exhibit Day – Toronto 2019
SHIPPING & DELIVERIES
To the Advanced Warehouse
FREEMAN will accept crated, boxed and skidded material at their warehouse from Friday, March 29, 2019.
All shipments must be accompanied with a Certified Weight Ticket. "Full Load" trailers without a Certified Weight
Ticket may be refused and sent to obtain requested documents. To avoid additional late arrival charges, materials
must arrive by Friday, April 18, 2019 (premium charged for materials received after this date).
The warehouse will receive shipments Monday through Friday between 8:00 AM and 4:30 PM. To check on the
arrival of your freight, please call 416.252.3361. See Contacts, Suppliers and Deadline Dates to access the
FREEMAN Exhibitor Kit for additional information.
Warehouse Shipping Address:
< Your Company Name >
< Your Booth Number >
Loblaw and Shoppers Drug Mart 2019 Exhibit Day
c/o FREEMAN
61 Browns Line
Toronto, ON M8W 3S2
To Show Site
NOTE: SHIPMENTS TO SHOW SITE CAN ONLY BE ACCEPTED ON MOVE-IN DAY – Friday, April 26. 2019. Goods
arriving before this date may be refused by the facility.
< Your Company Name >
< Your Booth Number >
Loblaw and Shoppers Drug Mart 2019 Exhibit Day
c/o FREEMAN
Hall I – Toronto Congress Centre (North)
650 Dixon Road
Toronto, ON M9W 1J1
Outbound shipping
Please make the appropriate arrangements with your carrier for shipping following the close of the show. You are
responsible for clearly marking and labelling each piece of freight to be shipped. Overnight storage space is not
available at the Toronto Congress Centre.
• All booths must be removed from the Exhibit Hall by 9:30 pm.
• Any items left on the show floor after 9:30 pm will be “forced” and the vendor will be billed accordingly.
• If you have arranged for a pick-up with an independent courier, please ensure that someone remains with
the shipment until the courier has arrived.
• PUROLATOR, FEDEX AND UPS DO NOT PICK UP AFTER HOURS.
• To ensure all exhibitor materials are removed from the show floor by the Exhibitor Move-Out deadline,
please have all carriers check-in by 8:00 pm on Saturday, April 27, 2019.
FREEMAN, aNd Logistix and the Toronto Congress Centre will not be responsible for the security of unlabelled
items left following the show.
6Pharmacy and Wellness Exhibit Day – Toronto 2019
ON SITE SERVICES
Exhibitor Service Desks
FREEMAN and the Toronto Congress Centre will staff Exhibitor Service Desks during Move-In & Set-Up on Friday,
April 26, 2019 and Saturday, April 27, 2019. On-site orders will be processed at that time as long as items are
available. Please see Contacts, Suppliers and Deadline Dates and save money by ordering before the listed
discount deadline dates.
INSURANCE
Exhibitors should arrange their own commercial general liability insurance, including personal and bodily injury
liability, in the amount of $3 million. If you already have insurance coverage for these items, ask your insurer to
issue a Certificate of Insurance naming the Toronto Congress Centre and aNd Logistix as co-insured.
VERY IMPORTANT: Please ensure that the Certificate of Insurance indicates the exhibitor’s name and that the
policy is extended to cover you during your participation at the Health and Wellness Exhibit Day in Toronto. Your
booth personnel should have a copy on-site.
7Pharmacy and Wellness Exhibit Day – Toronto 2019
CONTACTS, SUPPLIERS AND DEADLINE DATES
NOTE: Please order by the indicated deadline dates on the forms to take advantage of advance order discounts.
Advanced pricing
SERVICE CONTACT due date
Exhibits Coordinator Jan Raeburn
General inquiries related to aNd Logistix
Trade Show logistics Direct line: 416.425.7287
Email: jraeburn@andlogistix.com
Toronto Congress Centre Nick Lapiccirella or Diana Dimanno
Click here for more details and Toronto Congress Centre
exhibitor services Phone: 416.235.2372
Email: nlapiccirella@torontocongresscentre.com
or DDimanno@torontocongresscentre.com
Website: http://www.torontocongresscentre.com
Show Services Exhibitor Services Department Friday, April 5, 2019
Furniture, booth accessories and FREEMAN Show Services
other exhibit booth components Phone: 416.252.2420
Email: FreemanTorontoES@Freemanco.com
FREEMAN Exhibitor Kit
Click here for on-line ordering
Electrical and Sign Hanging Showtech Power & Lighting Tuesday, April 9, 2019
Your booth will be equipped Michelle Kalpakis
with one standard duplex Phone: 416.244.4899
electrical outlet. Only order Email: mkalpakis@showtech.ca
electrical if you need additional
power.
Showtech Order form
Click here for on-line ordering
portal
8Pharmacy and Wellness Exhibit Day – Toronto 2019
Audiovisual, Computers & Brian D’Souza (for AV)
Internet Email: brian.dsouza@freemanco.com
Tawseef Quraishi Email: (for Internet)
FREEMAN AV Order Form Email: Tawseef.Quraishi@freemanco.com
FREMAN Internet order Form FREEMAN Audio Visual
Phone: 905.366.9136
Accommodations Courtyard by Marriott Toronto Airport March 25, 2019
Special Conference Rate 231 Carlingview Drive
$129 +tax Toronto, ON M9W 1J3
Book by March 25, 2019
The room block is available for the nights of April
26 and 27 only.
To book – phone 1-866-675-0411 and refer to
Shoppers Drug Mart - Vendors group rate
or
Click here to make your reservation on-line.
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