PROTOCOL FOR THE REACTIVATION AND OPERATION OF TOURISM LAND TRANSPORT SERVICES DURING THE CANTONAL LIGHTING PREVENTIVE MEASURES FOR COVID 19 ...
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PROTOCOL FOR THE
REACTIVATION AND
OPERATION OF TOURISM LAND
TRANSPORT SERVICES DURING
THE CANTONAL LIGHTING
PREVENTIVE MEASURES FOR COVID 19
Operational Protocol for Tourist Land
Transport Service during the Cantonal Lightning
2020DOCUMENT REVIEW AND APPROVAL RECORD
Action Name/Position Institution Signature and
Date
22/5/2020
Andrea Cevallos Association of Municipalities
DTTSV of Ecuador
Prepared 22/5/2020
by: Gabriela Rojas Garcés Ministry of Tourism
Director of Tourism Welfare
Mónica Villagrán 22/5/2020
Commercial Transport National Transit Agency
Coordinator
22/5/2020
Santiago Tarapues
Leader of the National EOC Technical Working Group N.2
22/5/2020
Francisco Guzmán
National EOC Working Group Leader N. 2
Felipe Altamirano
Leader of the National EOC Technical Working Group N. 6
Reviewed
by:
22/5/2020
Esteban Calero National Transit Agency
Delegate
Juan Burneo 22/5/2020
Director of Land Transport, Ministry of Transport and
Traffic and Road Safety Public Works
Carla Arellano 22/5/2020
Undersecretary of Land and Ministry of Transport and
Railway Transport Public Works
22/5/2020
Patricio Cargua Ministry of Tourism
Undersecretary of Regulation
and Control
22/5/2020
Juan Pazos National Transit Agency
Executive Director
Approved 22/5/2020
by: Ricardo Zambrano Ministry of Tourism
Deputy Minister of Tourism
22/5/2020
José Gabriel Martínez Ministry of Transport and
Ministry of Transport and Public Works
Public WorksCONTROL AND HISTORY OF CHANGES
Version Description of Change Date of Update
0.1 Initial Emission 22/04/2020
0.2 Issuance of comments from the technical committees 04/05/2020
that make up the EOC
0.3 Submission for second review 05/05/2020
0.4 Observations of technical tables that form the COE 11/05/2020
1.0 Final Emission 22/05/2020Protocol for the Reactivation and Operation 1.0 Version
2020 of Tourism Land Transport Services During
Cantonal Lighting
Page 4 of 11
Introduction
The tourist terrestrial transport service is a modality of commercial transport, whose scope of operation is
national of competition and management of the National Agency of Transit. The transport in this modality of
tourism includes approximately a total of 1.430 vehicles at national level distributed in 246 operators in 23
provinces of Ecuador.
It responds to the mobilization of people who have the condition of tourists or hikers, in vehicles of
authorized compartments, to go to establishments or sites of tourist interest, through the payment freely
agreed by the parties.
The Ecuadorian government began to implement, from April 13, 2020, a "cantonal traffic light" on the
restrictions imposed by COVID-19 in order to gradually reactivate the economy and consolidate a
monitoring system of infected by location.
The impact of this measure, as well as the suspension of various productive sectors, has direct repercussions
on the aforementioned mode of transport; therefore, it is necessary to propose guidelines and directives that
allow the reactivation of the service and, above all, to adapt it to the traffic light categories that will be
executed by the National Government.
Goal
Determine the general guidelines at the national level regarding the operation of the commercial transport
service, in the tourist transport mode, within the framework of the Health Emergency and the traffic lights by
canton, observing biosafety parameters.
Range
The application of this protocol is mandatory for all tourist land transport operators, service users, control
bodies and other institutions related to the operation and control of the one operating at national level, during
the health emergency.
Legal Framework
• Constitution of the Republic of Ecuador
Organic Law on Land Transport, Traffic and Road Safety
Regulations for the Application of the Organic Law on Land Transport, Traffic and Road Safety
Organic Code of Penalties
Organic Code of Public Security and Public Order Entities
Organic Health Law
Organic Law of National Defense
Regulation of Safety and Health of Workers and Improvement of the Working Environment published in
Decree 2393.
Guide of Prevention of Integral Action against Sars-COV-2 (Covid-19) in the Labour field, issued by the
IESS.
Executive Decree 1017 Declaring a state of exceptionProtocol for the Reactivation and Operation 1.0 Version
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National EOC Resolutions
Resolutions of the Provincial EOC
Resolutions of the National Transit Agency
DEFINITIONS AND/OR ABBREVIATIONS
■
EOC: Emergency Operations Committee
■
WHO: World Health Organization
■ PAHO: Pan-American Health Organization
■ COVID-19: As defined by the WHO, "it is the infectious disease caused by the coronavirus that has
been discovered recently. Both the new virus and the disease were unknown before the outbreak in Wuhan,
China, in December 2019”.
■ Disinfection: It refers to the use of chemicals, such as disinfectants, to kill viruses and bacteria on
surfaces. This process does not necessarily clean dirty surfaces, but by combating viruses and bacteria that
have adhered to surfaces after cleaning, the risk of spreading infection can be reduced.
Biosafety: Biosafety is the application of knowledge, techniques and equipment to prevent people,
laboratories, hospital areas and the environment from exposure to potentially infectious agents or
agents considered to be of biological risk.
■ Suspicious case:
Person with acute respiratory illness (fever and at least one sign/symptom of respiratory disease e.g.
cough, shortness of breath), and no other aetiology that fully explains the clinical presentation and a
history of travel or residence in a country/area or territory that reports local transmission of COVID-19
disease during the 14 days prior to onset of symptoms
A person with an acute respiratory illness who, for 14 days before the onset of the illness,
had contact with a confirmed or probable case of COVID-19 infection, or works or
attended a health care facility where patients confirmed or probable to be infected with
COVID-19 were treated.
Person with severe acute respiratory infection (SARI) with no other aetiology that fully
explains the clinical presentation and who has required hospitalization.
Probable case: A suspected case for which the test for COVID-19 is inconclusive or positive using a
pan-coronavirus assay and no laboratory evidence of other respiratory pathogens.
Confirmed case: Person with laboratory confirmation of COVID-19 infection, regardless
of clinical signs and symptoms.
PPE: Abbreviation for Personal Protective Equipment. It constitutes implements that
protect a person from danger. It includes, but is not limited to: gloves, mask, goggles,
apron, helmet, etc. The use of these implements depends on the risks evaluated in each
activity.Protocol for the Reactivation and Operation 1.0 Version
2020 of Tourism Land Transport Services During Page 6 of 11
Cantonal Lighting
JUSTIFICATION
On March 11, 2020, the World Health Organization (WHO) declared a global pandemic due to the wave of
COVID- 19 infections.
On March 12, 2020, Agreement No. 00126-2020 was published, by which the Ministry of Public Health "(...)
declares a state of health emergency in all establishments of the national health system, in laboratory services,
epidemiological and control units, air ambulances, medical and paramedical services, hospitalization and
outpatient care because of the imminent possibility of the effect caused by the coronavirus COVID-19, and to
prevent a possible massive contagion in the population".
By Executive Decree 1017 of March 16, 2020, the President of the Republic, Lenin Moreno, declared a state
of emergency due to public disaster throughout the national territory, due to confirmed cases of coronavirus
and the declaration of a COVID-19 pandemic by the World Health Organization, restricting, among other
rights, the exercise of free transit and establishing a national curfew.
Through Ministerial Agreement No. 015-2020-MTOP, in its article 1, agrees to "ratify the prohibition of
circulation of vehicles of interprovincial public transport service and commercial transport service vehicles in
the school and tourism modalities, until the State of Exception ordered by the President of the Republic
through Executive Decree No. 1017 is no longer in force or according to the resolutions of the Committee of
National Emergency Operations".
According to the guide and general plan for the progressive return to work, which raises the need to ensure
the mobility of people, it is essential to take into account the reactivation of the various transport services,
ensuring the mobilization of people safely and under the strictest biosafety standards.
This means of transport has been affected by the economic recession that the country is going through, added
to the restriction of mobility caused by the COVID-19: which is causing the imminent, temporary or
definitive closure of the Tourist Transport Operators since the activities have been paralyzed by the lack of
internal and external tourists. As a result of this situation, the tourist transport operators will not be able to
grow during this year and most probably in 2021.
INSTITUTIONAL RESPONSIBILITIES
Ministry of Transport and Public Works
As the governing body of the National Multimodal Transport System, it formulates, implements and evaluates
policies, regulations, plans, programs and projects that guarantee a safe and competitive transport network,
minimizing environmental impact and contributing to the social and economic development of the country.
National Traffic AgencyProtocol for the Reactivation and Operation Version 1.0
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Entity in charge of the regulation, planning and control of the TTTSV in the national territory,
within the scope of its competencies, subject to the policies issued by the Governing Ministry.
Control Entities
The control agents of the Decentralized Autonomous Governments, the Ecuadorian Traffic Commission and the
National Police, in accordance with the scope of their competencies, will be responsible for strict compliance with
this Protocol.
OVERALL GUIDELINES
GUIDELINE 1: OPERATORS
Legally constituted and registered tourist land transport operators, operating within the framework of the
health emergency and in accordance with this Protocol, must protect the health of their drivers,
administrative personnel, and users, by applying policies and actions, in accordance with the guidelines
issued by the National Health Authority; therefore, the following shall be considered:
a) Tourist land transport operators must implement minimum protocols of biosafety and
operability to ensure the welfare of drivers with priority to prevent the spread of COVID-19, must
observe the "Guide and General Plan for the progressive return to work activities”.
b) They will provide their drivers and administrative staff with all the necessary supplies to guarantee an adequate
respiratory and hand hygiene, i.e. masks, alcohol or antibacterial gel with a 70% alcohol concentration, as well as
adequate cleaning supplies such as soap and antibacterial, paper towels, disinfectant and other supplies for the
regular cleaning of the offices and vehicles.
c) Protocols and symptom monitoring mechanisms should be established for drivers.
- At the beginning of its activities, the operator, through its occupational physicians or
personnel, should contact the drivers and ask if they have any sign or symptom of the disease, as
determined by the competent authority, if a symptom is determined, it should be referred to a
primary health care facility for diagnosis.
- Immediately inform a medical department and your immediate supervisor if you have a
positive diagnosis, to proceed with mandatory preventive isolation.
d) Transport operators will determine a procedure to follow when there are users, with possible symptoms of
COVID-19 in tourist land transport, for which it will train its staff, regarding the actions to be carried out in these
possible cases.
e) Operators will keep an updated record of driver information, which should at least have:
card number, home address, own contact and emergency contact.Protocol for the Reactivation and Operation Version 1.0
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f) Necessary health guidelines and training should be provided to enable workers know and apply
the official protocols that safeguard your health.
g) Take appropriate measures to inform, encourage, promote and disseminate information issued by
the National EOC, Provincial EOC and Cantonal EOC
h) Operators should analyse the suitability of drivers. They will not be able to provide the ir
service as a driver and assistant, people belonging to priority groups, older adults, pregnant
women, people with disabilities (physical, hearing, visual, intellectual language,
psychosocial), chronic non-communicable diseases). For this vulnerable group of people, if
possible, the transport operator will define complementary activities in the administrative part,
through teleworking.
i) The transport operators will determine a procedure to follow when there are users and drivers
with possible symptoms of COVID-19 in public transport, for which they will train their staff on
the actions to be taken in these possible cases.
j) They will maintain an occupational medicine service of their own or by a third party expert,
through which the health status of its employees will be monitored.
1Protocol for the Reactivation and Operation Version 1.0
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b) Passengers, as the main responsible for their health care, should use facemasks during the
whole journey.
c) Before entering the unit to start the trip and in intermediate stops that the vehicle makes
for tourist purposes, users and the driver must disinfect the hands using alcohol or
antibacterial gel (70% alcohol concentration).
d) Passengers may travel with a maximum of 1 item of hand luggage, and must put the rest of the
luggage in the trunks.
e) In vehicles that are equipped with windows that are easy to open for the user, it is
suggested to keep them open to allow air to circulate inside the unit.
f) The air conditioner should not be turned on during service.
g) The consumption of food within the unit is prohibited. When eating is required, stops should
be made, in places that have the necessary health and biosecurity measures.
h) If during the trip the user presents symptoms associated with COVID-19, he should
immediately report them to the driver, who will comply with the procedure for which he
was trained
i) Only those who travel with minors, as a companion of a person with a disability, or
belong to the same family group; will be able to travel together. Only if the capacity
established for the units is not affected.
GUIDELINE 3: SERVICE UNITS
The units of land transport of passengers, to provide their services, should be subject to the
following considerations:
• Clean and disinfect the service unit at the beginning and end of each trip, in accordance with the
Protocol for Cleaning and Disinfection of Public Transport Units approved by the National EOC.
• Keep a logbook inside the unit with details of cleaning and disinfection both external as intern.
• It is necessary to maintain adequate ventilation when using chemicals for disinfection.
• On vehicle units to which it applies, the driver's cab may be isolated from the rest of the unit, using an insulated
barrier to prevent contact with the passengers or, failing that, the first row of seats closest to the driver will not be
occupied.
Alcohol or antibacterial gel (70% alcohol concentration) will be maintained inside each of the
service units.
• The services’ maximum capacity of passengers will depend on the type of vehicle and traffic
lights of the canton. In the case of vehicles that provide tourist services such as buses, minibuses
and minibuses, a sign with the maximum number of passengers must be placed in a visible place
for users.Protocol for the Reactivation and Operation Version 1.0
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• Stickers or signs will identify the seats that may or may not be used by the users.
• Place closed pedal-operated garbage cans for garbage collection, which should be disposed
of daily.
• Users must at all times respect the defined social distance of 1.5 metres.
SPECIFIC GUIDELINES
Cantonal lightning process
The tourist commercial transport, will be qualified according to the color of the traffic light in
which they are, according to the following detail:
1. In red light
The provision of tourist land transport service is prohibited. Exceptions to this provision are vehicles
transporting people who have completed their compulsory preventive isolation and have a certificate of
compliance with the compulsory preventive isolation by the Ministry of Public Health, and vehicles
transporting foreigners who are moving with the respective authorizations to the airports duly
authorized, who will return to their countries of residence on humanitarian flights. It should be
considered that:
• For jeep or utility vehicles (5 seats), up to 3 passengers can be moved, not including the
driver, complying obligatorily with the guidelines for passengers in this regulation.
• For VANS, MICROBUSES AND BUSES the maximum capacity allowed per unit
should not exceed 50%, the vehicles must comply with the mobility restriction by number
of plate established by the National COE.
• To have at all times the documents that authorizes the operation and the
mobilization of users. As well as the cleaning and disinfection log of the unit, which
will be available to the control bodies for verification of compliance.
• The driver must have the ROUTE SHEET where the destination and stops to be made are
specified.
• The passengers are responsible for carrying the personal documents that enable their
mobilization.
2. In yellow light
Tourist transport service may be provided between provinces and between cantons that have yellow or
green traffic lights, within the curfew hours and the maximum time allowed by the National COE. The
vehicle restriction will be defined according to the last digit of the plate: even - Monday, Wednesday and
Friday and odd - Tuesday, Thursday and Saturday.Protocol for the Reactivation and Operation Version 1.0
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Note: For vehicles, the same operational considerations of red light applies
3. In green light
The service of tourist land transport will be able to operate in a regular way, for which it will
have to observe the measures of prevention established by the National EOC, Cantonal and
those of the present protocol as for the guidelines of operator, users and drivers in the frame of
the sanitary emergency.
It should be considered that
o The maximum capacity of passengers to be transported per unit will be maintained at 50% of
the capacity established by the manufacturer.
o The personal and automotive documents that authorize the operation and the mobilization of
the personnel being transferred must be at hand at all times. As well as the cleaning and
disinfection log of the unit, which will be available to the control bodies for verification of
compliance.
INSTITUTIONAL RESPONSIBILITIES
The control agents of the Decentralized Autonomous Governments, the Traffic Commission of Ecuador and the
National Police, according to the scope of their competencies, will be in charge of the strict compliance with this
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