QUALIFICATIONS & EXPERIENCE - WM Dolphin
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TABLE OF CONTENTS
3 Waste Management at a Glance 10 Processing Services
5 Industries We Serve 11 Short-Term & Event Processing
6 Commitment to Safety 11 Long-Term Processing
6 Commitment to Quality 12 Support Services
12 WM IGNITIONSM
7 Commitment to Environmental Compliance 13 Process Chemical Sales
13 Centrifuge Repair & Maintenance Services
7 Efficient Waste Processing Solutions for Your Industry
14 Industrial Waste Processing Crude Oil Reclamation
8 Scoping, Testing & Design Services
15 Industrial Waste Processing Successes
8 Fine-Tuning Your Waste Processing Program
8 Innovative Dewatering & Resource Recovery Services 17 Appendix A: Key Personnel Bios
9 Engineering, Feasibility Studies & Design 19 Appendix B: Centrifuge Specs & Services
2WASTE MANAGEMENT
AT A GLANCE
Waste Management is North America’s largest
environmental services provider, delivering
innovative solutions to more than 21 million
industrial, commercial, federal, state, municipal
and residential customers.
With 2018 revenues of nearly $14.9B and over
43,700 employees, Waste Management has the
resources to invest in developing long-term
efficient, effective and sustainable solutions that
help solve our clients’ environmental, financial
and regulatory concerns.
Waste Management's Industrial Waste Processing
team is here to provide a wide variety of
efficient on- and off-site treatment services,
including Industrial Waste Processing (IWP) to
augment your industrial expansion processes
and keep your business compliant while
improving sustainability efforts.
3WASTE MANAGEMENT SAFETY 0.58 0.61 0.18
2016 2017 2018
IN SUMMARY TRIR (Total Recordable Incident Rate)
Waste Management National Services
Information presented in this report is for the
year ending December 31, 2018, unless noted.
Waste Management, Inc. (NYSE: WM), based
in Houston, Texas, is the leading provider
OPERATIONS 314 43.7K
of comprehensive waste management and Transfer Employees
environmental services in North America. facilities
RECYCLING 102
20M+
Material recycling
facilities
Customers
LANDFILLS 247 5
Active solid Active hazardous
waste landfills waste landfills
CONSERVATION 90* 20K*
*2017 data Wildlife habitat programs Acres of certified
38 pollinator programs habitats
FINANCIALS 1.7B 3.6B 1.8B 14.9B
Capital Cash from Returned to Total
expenditures operations stakeholders revenue
4INDUSTRIES WE SERVE
PROCESSING AND RECOVERY UNDER ONE ROOF
The Waste Management Industrial Waste Processing team has over 30 years of on-site processing experience. In addition, the key leadership
team has a collective 200 years of operational experience in providing industrial waste processing solutions that help our customers effectively
manage, minimize and recover value from their waste streams. Our expertise revolves around designing waste processing solutions for specific
customer requirements utilizing a wide array of mechanical dewatering and ancillary support equipment such as pumps, strainer skids, mix
tanks, shaker screens, DAF systems, thermal desorption systems, coker injection systems and more. All of our solutions are custom designed,
constructed and operated to meet customer-specific requirements. Some of the industrial clients and market we serve include:
• Upstream Exploration and Production • Industrial and Municipal Wastewater Treatment and
• Midstream Terminals and Pipelines Water Conditioning Facilities
• Downstream Refining • Food/Protein Manufacturing and Processing
• Petrochemical Complexes • Mining and Metals
• Chemical Manufacturing Facilities • Electric Utilities
• Surface Impoundment Dredging and Dewatering
WASTE MANAGEMENT'S INDUSTRIAL WASTE PROCESSING
OIL & GAS SERVICES from upstream exploration & CHEMICAL MANUFACTURING to include treatment of biological,
production to midstream terminals & pipelines to brine & silica sludges; solids removal, moisture content
downstream refining within petrochemical facilities reduction in sludges & maintenance events
INDUSTRIAL, MUNICIPAL AND COMMERCIAL WASTEWATER FOOD PROTEIN MANUFACTURING & PROCESSING from harvesting to
TREATMENT & WATER CONDITIONING FACILITIES for solids processing facilities & rendering plants
removal, reducing moisture in solid waste streams &
supporting maintenance events
ELECTRIC UTILITIES for dewatering of pollution control device
sludge blowdown & gypsum recovery
STEEL MILLS for oily water & fines separation & recovery
5COMMITMENT TO SAFETY COMMITMENT TO QUALITY
At Waste Management, safety is far more than Our Industrial Waste Processing team provides
WM Industrial Waste
just a program or strategy. It is a core value, quality dewatering services across a broad Processing Technology
a cornerstone of our operational excellence. range of industries. No matter the industry
Our Industrial Waste Processing technology
Our goal is to attain world-class safety and, or waste mix, we will develop customized Key
significantly reduces total suspended solids
more importantly, to be the safest company Performance Indicators (KPI’s) that allow us to
(TSS) from the centrate discharge.
in our industry. accurately measure the best possible outcomes.
KPI’s include: Project specific KPIs are initially evaluated
Waste Management’s Mission to Zero (M2Z)
• Processing rate in gallons & barrels / minute during feasibility studies and then incorporated
initiative establishes a zero tolerance policy
• BS&W solids in centrate water (or improved into the system design. Final adjustments
for unsafe behaviors and actions. Through this
capture rate) are made during system start-up by the
program, Waste Management has focused on Industrial Waste Processing services team
• Water by weight in solids
making improvements in key areas, including to ensure performance criteria will be met.
• Pass/Fail on paint filter test
those monitored by the Occupational Safety and Once fully operational, these custom KPIs
• Net weight per roll-off box or end-dump
Health Administration (OSHA). The Industrial are monitored continuously using WM
• Unscheduled Processing Equipment Down
Waste Processing team has implemented a IGNITIONSM to verify system performance and
Time
behavioral-based safety program to promote identify when repairs or modifications are
• Chemical Consumption
improvements in our system and processes necessary. Real-time verification of their
as potential issues are identified. These KPI’s help us customize design system operations is available to the customer
using the WM IGNITION SM platform.
specifications that work towards your goals,
including solids moisture level, oil quality, Our Industrial Waste Processing team aims
discharge water quality and more. But we for innovation and constant improvement by
don’t stop there— we’ll continue to evaluate implementing new technologies that address
your KPI's on a regular basis to ensure your customer and disposal concerns. When a
goals are continually met. problem emerged regarding the odor and
landfill placement of the wet sludges produced
One of the key differentiators from our from centrifuge processing, we responded
competitors is our remote monitoring (WM by developing a system that combined the
IGNITIONSM) system. It helps us provide an centrifuges with thermal drying to produce
open dialogue with our team and yours by drier solids that can be directly landfilled
performing some of these tests automatically, and more easily stacked without additional
and reporting back on your parameters and amending or conditioning.
where you stand with your performance goals.
The WM IGNITIONSM system allows us to collect
a large amount of data over time, allowing us
to see trends, possible deficiencies, and track
mechanical degradation of equipment so we can
respond before a catastrophic failure.DEVELOPING AND MONITORING KEY PERFORMANCE INDICATORS
KPI IDENTIFICATION KPI REFINEMENT KPI VERIFICATION
Sitewalk Feasibility Studies System Start-up
Customer Interviews Design WM IGNITIONSM Interface
COMMITMENT TO ENVIRONMENTAL EFFICIENT WASTE PROCESSING
COMPLIANCE SOLUTIONS FOR YOUR INDUSTRY
In conjunction with our commitment to safety, the Industrial Waste Our Industrial Waste Processing team is the single source for
Processing team is dedicated to environmental compliance to ensure your industrial waste processing and oil recovery needs. We help
the safety of the surrounding environment. One of the key components our industrial customers effectively manage, minimize and recover
of our focus on environmental compliance is the establishment of Best value from their waste streams. These solutions focus on improving
Management Practices (BMPs) to be implemented for our projects. current waste processing and driving total cost reduction using both
For industrial waste processing systems, these BMPs are focused on 2-phase and 3-phase centrifuge services. Our waste processing
prevention and containment of spills, as well as operational compliance solutions are designed, constructed and operated to meet specific
to include: customer performance requirements. The Industrial Waste Processing
services team of technologists offers a combined 200 years of personnel
• Additional secondary containment as part of the processing skids experience providing effective waste and oil recovery processing
• Placement of units in temporary secondary containment services. We successfully manage waste streams from various sources
• Dual contained piping for influent and effluent waste streams and facilities for industrial clients operating in many different markets.
• Guided-radar liquid-level detection with multiple alarms
• Leak detection monitoring
• Interlock pump deactivation/activation
• Continuous monitoring of operating parameters
7SCOPING, TESTING & FINE-TUNING YOUR WASTE
Innovative Dewatering &
DESIGN SERVICES PROCESSING PROGRAM Resource Recovery Services
The Industrial Waste Processing team We don’t keep our expertise to ourselves—
has a combined 200 years of on-site we provide it as a resource to our customers A large-scale national poultry producer with complex
processing facility experience with a to help them optimize their waste processing sludge dewatering and oil recovery wanted to unlock
thorough understanding of the project and resource recovery needs. The deep the operational and ROI potential of its centrifuge
requirements, constraints and challenges understanding of these complex systems and wastewater processing system. The original
involved in properly scoping, designing demonstrated by our team of field engineers centrifuge was installed for the purposes of
and improving the waste process. Our and technicians allows for maximum dewatering sludge and recovering cooking oil. The
seasoned engineers and operators are effectiveness, seamless integration purchased centrifuge required the facility to maintain
inside refineries, petrochemical plants and the fine-tuning of operations and a specific blend of dissolved area flotation (DAF) 1
and hazardous waste treatment and maintenance protocols. Our first step for and DAF 2 sludge to maintain speed or output quality.
disposal facilities every day, ready to any project is to coordinate a technical When combined, only half of the daily volume of
consult with customers. We operate in discovery meeting and site visit to the DAF sludges could be processed without seriously
challenging environments and excel customer’s facility. During this meeting, degrading outputs. Additionally, water returned to
at making the resource recovery process our seasoned team of operations leaders the head of the treatment system contained highly
more efficient and effective. and technicians will work closely with facility inconsistent total suspended solids (TSS) ranging
personnel to understand the project needs from 1,000 to 6,500 mg/L. Oil recovered from this
and establish initial KPIs. Together, we’ll process was given an “industrial grade” rating, the
troubleshoot the challenges presented by lowest commodity value.
waste streams and implement strategies
Starting with a comprehensive audit and step-
to assist in reducing operating costs.
by-step recommendations, the Industrial Waste
Processing team applied its expertise to address
these challenges. We began by analyzing the highly
variable and complex emulsion composition of the
influent sludge waste stream as well as the effluent
moisture content and oil recovery. Our team of
experts were able to fine-tune the process (e.g., spin
rates, feed rates, pH and processed solids handling)
to account for product variations to bring operations
to full capacity, reduce downtime, amplify solids
concentration and increase the yield and value of
recovered oil by 4-5 times while upgrading recovered
oil from industrial grade to premium.
LEARN MORE HEREENGINEERING, FEASIBILITY STUDIES AND DESIGN
Waste Management’s team will design a custom The Industrial Waste Processing team stays on the rendering based on leading-edge environmental
waste minimization and resource recovery process forefront of technology by incorporating automation technologies. Our team uses sample feasibility
based on your safety, environmental and economic to enhance safety and data collection. Our data studies to evaluate waste stream(s) and create
goals. The design and engineering phase includes collection methods provide real-time operational a chemical program to meet KPIs. These studies
site visits, feasibility studies, equipment data on equipment parameters as well as effluent allow us to identify cost-effective empirical
specifications, detailed general arrangement specifications through automated testing. This formulas which result in alternatives to your
drawings, process flow diagrams, piping and extensive data collection ensures your customized current chemical programs.
instrumentation diagrams, electrical integration process continually meets set KPIs, predicts
with one-line drawings, a detailed integration maintenance needs and enables trend evaluation We validate all operational parameters and
and build schedule and HAZOP/pre-startup safety for economic efficiency. process output requirements with our clients
reviews. Our process is extensive to ensure we before initiating the detailed design. Detailed
understand what level of equipment, resources The key to optimal separation and resource designs are finalized in a two-step process
and integration is required in your facility while recovery is pairing the right chemical program (i.e., draft and final) to ensure all process
preventing disruption of your operations. and process equipment. After holding technical specifications are incorporated and the final
discovery meetings and conducting site visits, our design operates efficiently and achieves all
team develops a conceptual design and process performance requirements.
DESIGN RENDERING COMPLETE INSTALLATION
9PROCESSING SERVICES
Whether you need assistance managing unpredictable waste The Industrial Waste Processing team maintains one of the
volumes or optimizing the current waste processing method, largest lease and dedicated service fleets of modern high-G force,
Waste Management’s Industrial Waste Processing team can help modular, skid-mounted dewatering and decanter centrifuges, all
maximize your uptime, increase processing capacity, minimize manufactured in North America. Surfaces in contact with waste or
volumes and reduce your overall environmental footprint. And sludge are constructed of stainless steel for overall durability and
we take care of everything from design, installation and process ease of maintenance. We understand each process is different
management at the facility. This can include waste processing, and brings its own set of challenges and we’ll work with you to
product recovery, containerization, transportation and disposal. determine the most cost-effective way to manage waste streams.
10SHORT-TERM & EVENT LONG-TERM PROCESSING
PROCESSING We have been successfully processing sludge streams
generated by our refining and petrochemical clients
Our Industrial Waste Processing team has for years. Our long-term processing services are
the proven expertise required to safely handle designed to help minimize our customers’ offsite
scheduled maintenance for waste processing disposal costs and maximize material recovery. Our
equipment, episodic events, turnarounds, experience allows us to provide long-term design,
outages and more. We can provide complete build, operate and maintain (DBOM) solutions that
turnkey services from system design through are reducing the environmental impact of both
installation and operation until the customer’s hazardous and non-hazardous waste treatment and
system has returned to full operating capacity. disposal facilities across North America, including:
National Network of
Our 2-phase and 3-phase high-G modular
centrifuges are skid-mounted with secondary • WWTP Bio-Sludge Waste Processing
Specialty Contractors
containment. Along with our process chemicals, • Non-Hazardous and Hazardous Waste The Industrial Waste Processing team has
we can provide strainer skids, chemical injection Stream Processing established a vetted and proven national
skids and additional secondary containment to • Crude Oil Tank Bottom Reclamation network of specialized service companies.
provide an all-in-one transportable modular • Oil/Water Emulsions Processing These companies provide proprietary and/or
system that is easily customized to meet all • Oil Recovery Units specialized equipment and processes
short-term processing needs. • Refinery Coker Injection Processing developed for very specific applications to
• Oil Bearing Secondary Material include: tank cleaning, industrial cleaning
(OBSM) Management and processing, and lagoon and surface
We recognize that many short-term processing • Alternative Recycled Material (ARM) impoundments dredging. Working alongside
events require additional specialty services, Processing for Cement Kiln Feed Stock these preferred companies allows us to
which is why we’ve developed strategic • Thermal Drying Units (TDU) Low provide our customers with turnkey solutions
relationships with a network of various and High Temperature to improve efficiency, reduce cost, stay on
budget and stay on schedule while meeting
specialized service contractors (industrial tank
We are currently operating over 20 units within safety standards.
cleaning and processing companies, unmanned
the Food/Protein, Chemicals and E&P segments
robotic tank cleaning solutions and companies
with an additional 10 units deployed on seasonal
which specialize in surface impoundment
short-term events and 20 units deployed under
dredging and pumping). Combined with our
our third-party lease program. For long-term
nationwide access to waste transporters and
design, build, operate and maintain solutions,
our network of solid waste landfills and five
the Industrial Waste Processing team provides
hazardous waste landfills, we’re able to offer
the initial evaluation, engineering, installation,
vertically integrated turnkey services not just
long-term operations and maintenance services
for waste processing, but all other related
necessary to maximize efficiency and recovery.
services for the entire short-term event.
11WM IGNITION
SM
SUPPORT SERVICES
Through our Industrial Waste Processing WM IGNITIONSM Customer Portal, our
technicians and customers are able to obtain real-time data of the system process that
includes:
Feed and mix tank levels Vibration
Bowl speed Bearing temperatures
(i.e., RPM & percentage)
Effluent tank levels
Influent feed (e.g., oil, centrate, cake hopper)
(i.e., temperature, pH, density, flow rate)
System Performance Results
Polymer(s) feed (e.g., TSS, pH, oil/water percentages,
(i.e., rate, pump speed) moisture content)
Differential speed Polymer consumption
Scroll hydraulic pressure Preventative maintenance
The WM IGNITIONSM platform is available
from any device with an internet connection
and the proper credentials. As part of our
commitment to continuous improvement,
we have started incorporating artificial
intelligence technology into our systems to
allow adjustments to be made automatically
to the operating parameters in response
to feed and output monitoring results.
WM IGNITIONSM produces operational
reports that can be customized to meet our
customers’ needs. All data generated in
the WM IGNITIONSM Interface is retained
in an online library and available to our
customers upon request.
12PROCESS CHEMICAL SALES
In addition to our turnkey waste processing services, WM Industrial Waste Processing is a
distributor for different proprietary polymers, demulsifiers, scavengers and odor abatements
used for dewatering and resource recovery. For our short-term and long-term process customers,
the selected process chemicals are included as part of the operations package. For our customers
who choose to manage and operate equipment themselves, whether by purchase or lease, we
offer consulting services and proprietary chemical solutions and sales. Using sample feasibility
studies, our technical team will design a chemical program and separation process that will
minimize waste generation and optimize resource recovery.
CENTRIFUGE REPAIR & MAINTENANCE SERVICES
Our experienced service technicians can service, repair, maintain and optimize every brand of
decanter centrifuge. We respond quickly to address repair and maintenance needs, reducing
downtime and extending the life of the equipment. We leverage our knowledge of centrifuges
and the centrifugal process to help systems operate more efficiently. For our short-term and
long-term customers, these services are included as part of our maintenance package. For
customers who choose to operate and maintain equipment themselves, we offer these
services separately.
Waste Management maintains a comprehensive inventory of spare parts for our fleet,
including full spare centrifuge rotating assemblies in order to minimize downtime. We pride
ourselves on being able to replace all components of our operations faster than other service
providers, most of which source parts from overseas.We monitor key operating components
of our centrifuge skids remotely and proactively ensure timely preventative maintenance
and maximum production from these units.
Maintenance and repair services include:
• Repair • Flight Repair and Replacement
• Retrofit • Field and Telephone Consultations
• Refurbish/Rebuild • Automation and Upgrades
• Parts Sourcing and Integration • Maintenance Agreements
• Centrifuge/Process Evaluation and Optimization • Emergency Service Repairs
• Complete Bowl and Scroll High Speed Balancing
13INDUSTRIAL WASTE PROCESSING CRUDE OIL RECLAMATION
One of the main goals of The Texas Railroad Commission is ensuring requiring reclamation are tank bottoms from pipeline storage,
that Texas’ natural resources are not wasted. As a result, reclamation production tanks, refinery crude oil storage tanks, rail car bottoms
from oil and gas waste streams is highly encouraged. The Industrial and crude oil barges. The viscosity of the material ranges from
Waste Processing team operates a Texas Railroad Commission easily flowable to extremely thick. The Industrial Waste Processing
permitted R-9 Reclamation Plant. Using heat, chemical and mechanical facility can accept vacuum boxes, roll-off boxes and tankers. A pit
separation, the Industrial Waste Processing service can remove basic is used to offload, and if the customer so desires, a wash-out can
sediment and water from what normally would be considered an unusable be conducted.
product. The solids portion that is removed is transported to a permitted
The Industrial Waste Processing team has successfully taken in
Waste Management landfill, and the water is injected into a TXRRC
many streams of crude oil for reclamation that normally would have
permitted deep-well for secure disposal. The reclaimed crude oil is then
gone to landfill disposal or thermal desorption. Before making a
a clean, usable resource that is sold back to the crude oil markets.
disposal decision, please consider reclamation. Let our Industrial
Crude oil can come into the Industrial Waste Processing plant Waste Processing team help reduce your environmental liability
in many forms. Some of the most common sources of crude oil while conserving valuable natural resources at the same time.
14INDUSTRIAL WASTE PROCESSING SUCCESSES
THERMAL DESORPTION UNIT BIOLOGICAL RETENTION POND DESIGN, BUILD & OPERATE
(TDU) PROJECTS DEWATERING AT FOOD PROCESSING REFINERY BIO SLUDGE & EVENT
The principals of the Industrial Waste Processing
FACILITY PROCESSING FACILITY
team have extensive experience with Thermal In 2016 the Industrial Waste Processing team The Industrial Waste Processing team went
Desorption Units (TDU) across the United States, was contacted by a large poultry processing facility to work on a 3-phase processing operation in
many having previously worked for a major thermal to dewater finished biological sludge from the a Texas refinery, upgrading the process design,
desorption waste company. plant’s wastewater treatment retention ponds. and adding state-of-the-art equipment to
Due to an upset condition, the ponds required optimize separation and increase capacity
Waste Management currently owns and operates immediate attention to prevent plant down time. and efficiency. Timing was critical to prevent
a TDU at the Arlington, Oregon RCRA treatment disruption of the client’s wastewater treatment
and disposal facility. operations, and the engineering and fabrication
teams were able to seamlessly fit the new
system to the existing piping at the job site
within 48 hours of arriving.
The portability of our system is ideally suited
for event work and scenarios requiring rapid
deployment. The Industrial Waste Processing team
The Industrial Waste Processing team currently was initially contacted on a Friday afternoon and
operates an Oil Recovery Unit (ORU) in conjunction immediately began preparing and sourcing all
with one of the nation's newest TDU's located at necessary equipment to ensure it was on-site by Our improved operation delivered immediate
the Waste Management Lake Charles, Louisiana Monday morning. The system was fully operational results, doubling the post-processing solids
RCRA treatment and disposal facility. by Wednesday morning. The first load of dewatered content of the waste stream and eliminating
biosolids was delivered to a Waste Management waste solidification surcharges at the disposal
landfill on Wednesday, less than a week after the facility. Our Industrial Waste Processing services
first contact was made. team is the first contractor to successfully
process the site’s “river-mud” stream, and is
The Industrial Waste Processing team was onsite assisting with event work, including a complex
24-hours per day, seven days per week for just and ever-changing sludge stream from a large
over six weeks. During that time, the system wastewater tank cleanout.
averaged 95 gpm and approximately 20 hours
per day of processing time, with no unplanned While the equipment upgrade contributed to
downtime. Over 1,800 tons of dewatered solids the site’s increased capacity, the improved
were sent to the landfill and required no additional processing flexibility is due mostly to our
treatment, freeing up almost three years of operational expertise and attention to detail
operating space for the wastewater plant. and careful control of variables such as spin
rate, feed rate and chemical dosage.
15INDUSTRIAL WASTE PROCESSING SUCCESSES
EXPLORATION & PRODUCTION OIL CENTRIFUGE AND COKER
RECOVERY FACILITIES INJECTION OPERATIONS IN FIVE
Our Industrial Waste Processing team has
MAJOR GULF COAST REFINERIES
designed, built and operated several processing Non-Hazardous & Biological WWTP Streams:
By 2000, the principals of the Industrial
facilities specific to Exploration & Production The principals found that many refineries
Waste Processing team had taken the refinery
(E&P) waste streams. We work with each client were using belt presses for biological streams.
industry from having no centrifuge technology
to determine their needs and desired outcomes, The new centrifuge allowed them to produce
to operating complete process facilities in five
while handling operations. a drier solid, reducing transportation and
major Gulf Coast refineries, with plans to
off-site disposal costs of non-hazardous
operate in refineries across the country.
biological streams, sometimes by 50%.
Hazardous Waste Streams: The ability to
achieve drier solids also applied to hazardous
waste. The 8,000 Btu per pound requirement
was met and a coker injection process was
designed for solids coming off the centrifuge
In 2011, the Industrial Waste Processing team
and other areas within the refinery. The solids
principals designed and built the Industrial The processes designed by our Industrial
were prepared and injected into the quench
Waste Processing facility located in Lufkin, TX. Waste Processing team principals proved to
cycle of the refinery cokers and helped
Our Industrial Waste Processing team operates be a success, creating a drier cake than
a Texas Railroad Commission permitted previous technologies and providing optimum eliminate some hazardous waste streams.
reclamation facility, focused on oil recovery secondary treatment of the solids. In some
of crude wastes associated with exploration, cases, hazardous waste solids were eliminated
production and transportation. completely by utilizing coker injection and
fuel blending of the centrifuge cake.
In 2012, the Industrial Waste Processing team
began working with Waste Management designing
a Mud Processing and Oil Recovery Facility for
the Covel Gardens Landfill located in San Antonio,
TX. This facility, utilizing 2-phase and 3-phase
centrifuge technology, was able to process 8,000
bbls of drilling fluids per day while reducing the
solid waste stream, saving valuable air space in
the landfill. The process was also able to recover
oil from drilling fluids processed.
In 2019, the Industrial Waste Processing team
started E&P processing operations for drilling muds
and fluids at locations in Texas and Mississippi.
16APPENDIX A: KEY PERSONNEL BIOS
CHISUM L. COOKE RICHARD H. CUMMINS LEE A. FENSLER MICHAEL A. STILLEY
TECHNICAL SERVICES MANAGER LEADER OF TECHNICAL & OPERATIONS TERRITORY MANAGER SR. ACCOUNT MANAGER – INDUSTRIAL
Former Vice President of Dolphin Services WASTE PROCESSING
Mr. Cooke joined RPS, a global energy and Chemicals, LLC Mr. Fensler joined Scaltech Technologies,
and environmental engineering firm, LLC in 1992 as a Process Operator at Michael enlisted in the U.S. Armed
in November 2009, where he quickly Mr. Cummins joined MCS Technologies, BP, in Lima, OH. By 1994, Mr. Fensler Forces in 1999 and, after serving
moved up to Air Quality Division LLC in 1995 as an operator of a waste was assisting with construction and the honorably for six years, decided to
Manager. He led a team of Air Quality processing system at the Koch Refinery in training of operators for new process step back into his role as a civilian.
specialists doing large-volume Corpus Christi, TX. Mr. Cummins excelled facilities built at various refineries. Eventually, Mr. Stilley started a side
permitting and compliance work in at MCS and became a site manager business that later became a very
the mid and upstream oil and gas overseeing multiple sites in the U.S. In 2000, Mr. Fensler accepted the position successful oilfield service company
sectors for major pipeline and oil and Canada, specializing in providing of Project Manager at Scaltech Process with thirty-plus full-time employees.
companies throughout the U.S. centrifuge waste minimization. Facility at Sunoco in Toledo, Ohio. Mr.
Fensler worked very quickly to resolve In mid-2018, Mr. Stilley started with
In October 2013, Mr. Cooke was After seven years at MCS, Mr. Cummins the issues and reestablish productive American Oil Recovery (AOR). Waste
promoted to executive management was further promoted to Director of operations at the site. Later in 2000, Management was in the process of
where he worked with the firm’s oil and Operations and helped merge two Veolia Scaltech was acquired by US Filter and purchasing the majority ownership of
gas consulting divisions and gained a acquisitions to create Process Solutions. Mr. Fensler remained as Project Manager. AOR and needed Mr. Stilley's expertise
wealth of knowledge about the global oil He ran the day-to-day operation of the as a full-time BDM to help maintain
and gas business. largest refinery waste process company In 2002, US Filter was acquired by Veolia current customer waste streams
in the U.S. and was involved in designing and merged into the Process Solutions and seek out new potential growth
In January 2015, Mr. Cooke joined the and building processes, creating cost division. Mr. Fensler was promoted to opportunities.
Industrial Waste Processing team, models, reviewing contracts, managing Area Operations Manager, responsible
where he served as Director of Refinery maintenance and procurement for all aspects of operations.
Services and General Counsel. Along departments, creating annual budgets
with his operational experience, In 2009, Mr. Fensler accepted a position
and managing budgets for operating sites
Mr. Cooke adds regulatory expertise with DuraTherm as Project Manager in
and overhead departments.
to the company’s consulting services. Belleville, MI where he managed the new
In 2008, Mr. Cummins accepted a Thermal Desorption Unit (TDU) being
After WM's acquisition of Dolphin Services, position with DuraTherm and headed constructed at the EQ facility.
Mr. Cooke has focused on new business up the Field Service Group, eventually
In 2011, Mr. Fensler accepted a position
development in the food and protein becoming Director of Operations.
on the Industrial Waste Processing team
processing/manufacturing sector. He In 2010, Mr. Cummins co-founded
as Operations Manager. Mr. Fensler is
and his team have successfully designed, Dolphin Services and served as
responsible for day-to-day operations
built, operated and maintained 7 different the Vice President of Operations.
at several facilities including our facility
projects in the beef, poultry, and further
in Lufkin, TX.
processing/prepared food sectors. 17APPENDIX A: KEY PERSONNEL BIOS
MARK C. WIGGINS JULIE WINDSOR MICHAEL W. WINDSOR
SR. OPERATIONS MANAGER – LEASE BUSINESS DEVELOPMENT MANAGER LEADER OF GROWTH & DEVELOPMENT
EQUIPMENT / MAINTENANCE MANAGER Former President of Dolphin Services
Julie Windsor is the Business Development and Chemicals, LLC
Mr. Wiggins joined Scaltech Technologies Manager for Waste Management Dolphin
(later US Filter) LLC in 1991 and started Services. She works inside the energy Mr. Windsor entered the crude oil
out as an operator of a waste processing services sector that provides dewatering reclamation business in 1987, and in
system at the Exxon Refinery in Baton and sludge processing services to the 1995, Mr. Windsor co-founded MCS
Rouge, LA. He rapidly advanced into petrochemical industry. Julie has been Technologies, LWMLC (MCS). Serving as
new operational roles through his working in the dewatering industry since President and CEO of MCS, Mr. Windsor
design, construction and maintenance 2012. She had an interest in centrifuge guided MCS from a start-up company to
of equipment such as vertical disks, technology from a young age, growing one of the top three providers of refinery
3-phase centrifuges, screw presses up around the oilfield. The highlight waste processing in the U.S. with
and belt presses. This equipment was of Julie’s career is being able to work partnerships in three foreign countries.
widely utilized by Scaltech teams in many directly with refineries and chemical
refineries. In 2002, MCS was acquired by Veolia
facilities to implement WM’s processes,
Water North America (Veolia), the
which have shown significant industrial
After more than a decade of work at world’s largest wastewater treatment
waste reduction.
Scaltech/US Filter, US Filter was acquired company based in Paris, France. After
in 2002 by Veolia and merged with MCS the acquisition, Mr. Windsor served
Technologies (MCS). Mr. Wiggins was as the Vice President and General
instrumental in the merger. Manager and formed a new division
called Process Solutions. By 2003,
In 2013, Mr. Wiggins accepted a position Process Solutions was the largest and
with the Industrial Waste Processing most successful provider of refinery
team in Lufkin, TX as Manager of waste processing in the U.S. Mr. Windsor
Operations and Maintenance of lease remained the VP/GM until 2005, after
equipment. His duties were expanded to which he served as a consultant for
include purchasing, inventory, shipping Veolia Water North America.
and receiving management. In 2014, his
duties were again expanded to manage In October of 2010, Mr. Windsor formed
the Industrial Waste Processing facility the Industrial Waste Processing team
in Lufkin, TX. with longtime partners Lee Cooke,
Michael Kopper and Richard Cummins
and served as the President and CEO.
18APPENDIX B: CENTRIFUGE SPECS & SERVICES
INDUSTRIAL WASTE PROCESSING SERVICES
Solids Separation Services
Our 2-phase and 3-phase centrifuges are essential equipment for solids, oil and water separation.
We often operate 24 hours a day, seven days a week. These high capacity decanter centrifuges
can handle base waste streams along with planned and unplanned event streams. We offer
complete process solutions including secondary containment, strainer skids, chemical injection
skids and process chemicals. Our centrifuges are also available for lease on a short-term and
long-term basis. Detailed equipment specifications are available upon request.
FEATURES & SPECIFICATIONS 2-Phase Centrifuge 3-Phase Centrifuge
Automatic hydraulic back drive Standard Standard
Adjustable bowl speed Standard Standard
Flow rate (gpm) 50-100 75-200
G-Force 3000 3000
Standard main motor HP 40 75
Dimensions 9’5”H x 18’L x 8’W 9’5”H x 20’L x 7’10”W
19APPENDIX B: CENTRIFUGE SPECS & SERVICES
INDUSTRIAL WASTE PROCESSING SERVICES INDUSTRIAL WASTE PROCESSING SERVICES
DOLPHIN SERVICES DOLPHIN SERVICES
309 Southpark Drive 309 Southpark Drive
Lufkin, Texas 75904 Lufkin, Texas 75904
888-499-1189 888-499-1189
wmdolphin.com wmdolphin.com
CS 18-3 2-Phase Centrifuge CS 21-4HC 3-Phase Centrifuge
Dolphin’s decanter centrifuge CS18-3 2-Phase with automatic hydraulic backdrive. Bowl Dolphin’s decanter centrifuge CS21-4HC 3-Phase with automatic hydraulic backdrive.
speed adjustable from 0–3500 RPM (G-force 3000). CS18-3 2-Phase is a solid bowl Bowl speed adjustable from 0–3150 RPM (G-force 3000). CS21-4HC 3-Phase is a solid
centrifuge that continuously separates one liquid and one solid. Centrate is discharged bowl centrifuge that continuously separates two liquids and one solid. Centrate is
over an adjustable weir plate under free flow. The weir plate adjustment is necessary for discharged over an adjustable weir plate under free flow. The weir plate adjustment is
optimizing. All wetted parts are manufactured of stainless steel. Parts that are not in necessary for optimizing. The oil or light phase is discharged through adjustable nozzles.
contact with the product are painted. All wetted parts manufactured of stainless steel. Parts that are not in contact with the
SCROLL BOWL BACK DRIVE COLORS
product are painted.
The OD is machined All parts are casted of • Automatic hydraulic backdrive WM Green
Duplex Steel SCROLL BOWL HOUSING SEALS
Wear protection • Hydraulic motor mounted
SEALS The OD is machined All parts are casted of • Fabricated 304 of Viton
• Feed chamber is protected Dimensions on machine
Laminar Duplex Steel stainless steel
with liner • ID: 460mm • Hydraulic pump unit Wear protection
CAKE DISCHARGE
separately mounted • Feed chamber is protected Dimensions • Upper housing is equipped
• Feed nozzles are replaceable • Length inside: 1,480mm CAKE DISCHARGE
with vent connections Wear plates are installed into
TC Bushings Wear plates are installed into with liner • ID: 550mm the housing
• L:D Ration: 3:1 • 10HP, 460V, 60HZ,
1800RPM will be supplied the housing • Feed nozzles are replaceable • Length inside: 2,400mm COLORS
• Flights protected with TC Tiles
Wear protection (Class 1, Div 2) TC Bushings
over entire length • L:D Ration: 4:3:1 WM Green
• Cake discharge protected with
• Feed chamber is replaceable • Flights protected with TC Wear protection
replaceable TC Bushings
powder sprayed over half of
• Entire bowl is protected with • Cake discharge protected with
FRAME scroll and TC tiles over solids
wear strips replaceable TC Bushings
• Manufactured of carbon steel end of scroll
• Entire bowl is protected with
• Sandblasted and MAIN DRIVE 8' 9' 5" 7' 10" 9' 5"
FRAME wear strips
powder coated • Electro motor with • Manufactured of carbon steel
• Supported with frequency converter MAIN DRIVE
• Sandblasted and
vibration isolators • 40HP, 460V, 60HZ, 3600 18' • Electro motor with
RPM will be supplied
powder coated
frequency converter 20'
SAFETY GUARDS (Class 1, Div 2) 23,000 LBS. SAFETY GUARDS • 75HP, 460V, 60HZ, TEFC, 29,000 LBS.
All rotating parts are protected
All rotating parts are protected 3600 RPM will be supplied
with OSHA guards
with OSHA guards (Class 1, Div 2)
© 2016 WM Intellectual Property, L.L.C.
20APPENDIX B: CENTRIFUGE SPECS & SERVICES
INDUSTRIAL WASTE PROCESSING SERVICES
INDUSTRIAL WASTE PROCESSING SERVICES INDUSTRIAL WASTE PROCESSING SERVICES
WANT TO
WANT TO LEARN MORE
MORE ABOUT
ABOUTOUR
WM DOLPHIN SERVICES
CENTRIFUGE
OUR REPAIR
CENTRIFUGE SERVICE?
REPAIR SERVICE
309 Southpark Drive
Lufkin, Texas 75904
Contact an
Contact an
Industrial Representative
Industrial Representativetoday!
today!
(888) 499-1189
888-499-1189
(888) 499-1189
wmdolphin.com
Repair & Maintenance Services
REPAIR Repair all damaged parts and brings critical areas back to
manufacturer specifications.
RETROFIT Replace with modified parts to fit into an existing machine. Retrofit
on all backdrives in all configurations.
REFURBISH/REBUILD Re-align, refinish, clean and calibrate settings. Disassemble unit,
inspect and replace all worn parts.
PART SOURCING & INTEGRATION Sourcing capabilities to provide OEM compatible parts for
all equipment.
Centrifuge Repair Service BALANCING Computer balanced units for smooth acceleration and operation.
CENTRIFUGE/PROCESS Dolphin is an industry leader in process engineering for petroleum
Dolphin owns and operates an authorized Centrisys Service Center EVALUATION & OPTIMIZATION
and industrial applications. Our proven track record includes:
lowered operating costs, improved polymer consumption, lowered
located in Lufkin, Texas. Our working knowledge of the centrifugal transport and tipping fees, lowered energy consumption. We can
process allows us to service, repair, and maintain ALL brands of improve performance on all makes/models of decanter centrifuges.
decanter centrifuges including: FLIGHT REPAIR & REPLACEMENT Scroll feed zone and flight repair services plus hard surfacing for
scroll type decanter conveyors.
• Alfa Laval • Humbolt • Siemens
TELEPHONE & FIELD Consultations for your centrifuge and/or process problems.
• Andritz • Hutchinson-Hayes • Westfalia CONSULTATIONS
• Bird • Pieralisi AUTOMATION & UPGRADES Upgrade or integration of back-drives and complete
• Centrisys • Sharples control system.
EMERGENCY SERVICE REPAIRS A 24 hour maintenance and after-sales support team is available
All Makes/Models for emergencies.
We are an authorized Centrisys repair and service center. We service other brands of decanter centrifuges MAINTENANCE AGREEMENTS A planned maintenance schedule is highly recommended for all
not listed above. To find out if we service your brand of equipment, please contact our service center
brands of centrifuges. We offer several plan options and will
at (888) 499-1189.
customize a proposal to fit within your needs. We will help and plan
maintenance budgets.
INSPECTION A detailed inspection and report on centrifuges and parts.
© 2020 WM Intellectual Property Holdings, LLC
© 2016 WM Intellectual Property, L.L.C.
21CONTACT US TODAY
To learn more about how Waste Management
can assist you with industrial waste processing
and resource recovery, please contact your
Industrial or National Account Manager
or visit WMDolphin@wm.com
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