Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...

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Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Recession:
             How 2020 differs from 2008
             The UK economic, retail and shopper perspective

                                May 2020

© IGD 2020
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Introduction                                       Laura Jacobson
                                                       Head of UK Retail Insight
                                                                                   James Walton
                                                                                   Chief Economist
                                                       Laura.Jacobson@igd.com      James.Walton@igd.com

    Triggered by the global banking crisis, the
    UK’s GDP fell by 1.5% in the fourth quarter of   Economic indicators
    2008 as the country fell into a recession that
    extended throughout 2009. Whilst the media
    moved on from credit crunch headlines, the
    impact continued to shape the UK’s economy
    well beyond this period.
                                                     Retail landscape
    With the UK once again on the brink of
    recession, this report draws on a collection
    of data sources to demonstrate how the
    state of the nation has shifted in the last 12
    years. These explore economic, retail and
    shopper perspectives.                            Shopper impact
    We summarise with key considerations for
    suppliers.

                                                     Implications

© IGD 2020
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
State of the
    nation in 2008
                                                   Economy: credit crunch                     Shoppers: savvy behaviours
                                                   • Record oil price levels                  • Shopping around to save money
    Some phrases such as discount growth,          • High levels of unemployment              • Cooking from scratch and reducing
    margin squeeze and savvy shopping                                                           food waste
    continue to be highly relevant in 2020.        • Struggling housing market
                                                                                              • However, growth of value-orientated
    However, the following slides will highlight   • Food price inflation peaked year to
                                                                                                leisure and travel wasn’t hindered in
    some structural and behavioral shifts that       August 2008 at 13% (ONS)
                                                                                                the mid-term (Ryanair, Domino’s
    make the grocery retailing landscape of        • Reduced disposable incomes                 Pizza)
    2020 a very different environment to 2008.

                                                   Retailers: double digit discount growth    Suppliers: margin squeeze
                                                   • Aldi & Lidl leading growth. ASDA,        IGD’s supplier engagement survey
                                                     Morrisons, Iceland outperform market     revealed the top three concerns as:
                                                   • Value: entry point private label and     • Competitive pressure on price cuts
                                                     price cuts were key focuses                & promotions
                                                   • Online, international operations, non-   • Rising input prices
                                                     food and services unlocking long-term
                                                                                              • Currency volatility
                                                     growth
© IGD 2020   Source: IGD Research                                                                                                    Page 3
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Economic indicators

      Deeper                                                                                     This chart shows the economic growth path for the UK, based on the latest forecast

      market
                                                                                                 from the Office for Budget Responsibility.
                                                                                                 The amplitude of the downturn is expected to exceed anything seen in the last
                                                                                                 century, and is significantly greater than in 2008.

      decline                                                                                    While it is not forecast to last very long, the effect will be severe.

                             20

                             15
    GDP growth, annual (%)

                             10

                              5

                              0

                              -5

                             -10

                             -15
                                   1998

                                                 2000

                                                                2002

                                                                              2004

                                                                                          2006

                                                                                                      2008

                                                                                                                 2010

                                                                                                                           2012

                                                                                                                                      2014

                                                                                                                                                2016

                                                                                                                                                           2018

                                                                                                                                                                     2020

                                                                                                                                                                            2022

                                                                                                                                                                                   2024
© IGD 2020                         Source: Economic and Fiscal Outlook, OBR, April 2020                                                                                               Page 4
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Economic indicators

    Inflationary
                                                                                               In 2008 we witnessed high inflation in key commodities like oil and food; it was this
                                                                                               inflation that drove value growth in the market.

    outlook                                                                                    With a biological rather than banking crisis at the epicentre in 2020, there is no
                                                                                               corresponding spike in inflation anticipated at an “all items” level. However, the

    unclear
                                                                                               ONS does not forecast food & drink inflation. With global disruption to commodity
                                                                                               supply and increased running costs for many businesses, as well as significant profit
                                                                                               challenges, the reality is likely to be mixed.

                                   10.0

                                    8.0

                                    6.0
    CPI inflation, all items (%)

                                    4.0

                                    2.0

                                    0.0

                                   -2.0

                                   -4.0

                                                                                      All items (D7G7)            Food and Drink (D7G8)

© IGD 2020                                Source: Economic & Fiscal Outlook, OBR and ONS April 2020            Note: Data for 2020 to 2024 is OBR estimates                            Page 5
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Economic indicators

      Sharper shock                                                                                Unemployment is expected to rise sharply in H2 2020. The current forecast is
                                                                                                   that it will reach 10%, which would mean more than doubled in a year and reach its

      on
                                                                                                   highest level since the 1990s. This is not expected to return to its previous level until
                                                                                                   2025.

      employment                                                                                   This contrasts with what we saw in the Credit Crunch. At that time, businesses held
                                                                                                   on to labour.

                     12

                     10

                         8
   UK unemployment (%)

                         6

                         4

                         2

                         0
                             2004 Q1

                                        2005 Q1

                                                  2006 Q1

                                                             2007 Q1

                                                                        2008 Q1

                                                                                  2009 Q1

                                                                                              2010 Q1

                                                                                                        2011 Q1

                                                                                                                  2012 Q1

                                                                                                                            2013 Q1

                                                                                                                                        2014 Q1

                                                                                                                                                  2015 Q1

                                                                                                                                                            2016 Q1

                                                                                                                                                                      2017 Q1

                                                                                                                                                                                2018 Q1

                                                                                                                                                                                          2019 Q1

                                                                                                                                                                                                    2020 Q1

                                                                                                                                                                                                              2021 Q1
                                                                                            UK unemployment                           April 2020 forecast
© IGD 2020                       Source: Economic and Fiscal Outlook, OBR, April 2020                                                                                                                                   Page 6
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Economic indicators

    A decade of                                                   In the lead up to the 2008 recession, real incomes had risen 27% over a 10 year
                                                                  period.

    low income                                                    In 2020, real incomes have risen just 5% in the last decade.

    growth

© IGD 2020   Source: Households Below Average Income, ONS, April 2020                                                                               Page 7
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Economic indicators

      Household                                                                        Households have not shown evidence of developing their financial resources
                                                                                       or resilience since the credit crunch.

      saving hasn’t                                                                    If anything, saving has fallen, especially amongst the least well off.

      improved
                                                                                       This might be due to low interest rates over that period, or perhaps due to that fact
                                                                                       that rising living costs leave people with nothing to save.

                              40

                              35

                              30
    Share of households (%)

                              25

                              20

                              15

                              10

                              5

                              0
                                        None               < £1,500         £1,500 - £2999      £3,000 - £7,999      £8,000 - £9,999   £10,000 - £15,999 £16,000 - £19,999   > £20,000

                                                                                             Savings 2007/8       Savings 2017/18

© IGD 2020                         Source: Family Resources Survey, DWP, April 2020      Note: New data is due any time now, for 2018 - 19                                               Page 8
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Retail landscape

                                                                  Multiple factors have changed the retail landscape since 2008, including M&A

    Big Four: lower                                               activity, increasing popularity of discount and online resulting in some market
                                                                  position leapfrogging. While the Big Four remain unchanged, they have lost a

    share, but                                                    combined share of -9ppts over the period, with Tesco experiencing the sharpest
                                                                  decline (-4.3ppt) Investment in online and convenience has slowed share decline.

    channel breadth                                               Food discounters have recorded rapid growth (however this has not been linear from
                                                                  the recession onwards). Combined Aldi and Lidl have grown their combined market
                                                                  share by an impressive 9ppts.

                                                                                                                       12wks to 20th April 2008
     35.0%

                                                                                                                       12wks to 19th April 2020
     30.0%

     25.0%

     20.0%

     15.0%

     10.0%

      5.0%

      0.0%
              Tesco      Sainsbury's           Asda   Morrisons    Aldi     Co-op       Lidl    Waitrose   Iceland    Ocado     Somerfield        Netto

© IGD 2020   Source: TNS / Kantar Worldpanel                                                                                                              Page 9
Recession: How 2020 differs from 2008 - The UK economic, retail and shopper perspective - IGD ...
Retail landscape

     Double the
                                                                The discounters’ rapid growth has been fueled by new store openings, with
                                                                stores becoming easier to access for more shoppers. While the 2008 recession is
                                                                often haled as a watershed moment for Aldi and Lidl, the pace of estate expansion

     number of Aldi                                             has been significantly higher in the last six years than the six preceding. With
                                                                Netto pulling out of the market in 2010, food discount became a two-horse race.

     & Lidl stores                                              With discounters now viewed simply as supermarkets by shoppers, expectations of
                                                                value and the ease of switching also blur. Their limited range makes shopping quick
                                                                and easy, but choice is vital to shoppers during this revival of “big shop” shopping.

             2,000                                                                                                                      Lidl     Aldi
             1,800

             1,600

             1,400

             1,200
   Store numbers

             1,000

                   800

                   600

                   400

                   200

                     0
                            2008

                                           2009

                                                  2010

                                                         2011

                                                                2012

                                                                          2013

                                                                                    2014

                                                                                              2015

                                                                                                        2016

                                                                                                                  2017

                                                                                                                            2018

                                                                                                                                      2019

                                                                                                                                                2020
© IGD 2020               Source: IGD Research                                                                                                          Page 10
Retail landscape

    Online growth
                                                                                    In 2008, IGD estimated that online sales accounted for 2.3% of the total grocery
                                                                                    market. While Ocado notched up its first £1bn in sales, there were fewer players,
                                                                                    no C&C and no mobile apps. While still the UK’s fastest growing grocery channel,
    slowed to                                                                       online has matured significantly, with retailers shifting from customer acquisition
                                                                                    to profit-focus. Those not yet shopping the channel may be harder to convert .

    focus on profit                                                                 2020’s huge upsurge in interest in, and capacity of online shopping is unique to
                                                                                    the conditions of COVID-19, and would not have been replicable 12 years ago.

                                      8%
                                                                       2019
                                      7%
      % online channel market share

                                      6%                               £11.6bn

                                      5%

                                      4%

                                      3%                                                                                     2008
                                                                                                                              £3.3bn
                                      2%

                                      1%

                                      0%
                                           0%                     5%             10%                15%                 20%                 25%                  30%
                                                                                 Online grocery channel growth YoY

© IGD 2020                                 Source: IGD Research                                                                                                           Page 11
Retail landscape

    Different
                                                                          Despite recession, many casual dining, coffee and food-to-go chains continued to
                                                                          grow strongly in 2008/09, in some instances competing with grocers for “share of
                                                                          stomach”.

    dynamics out                                                          This is in stark contrast to the conditions brought about by COVID-19, where

    of home
                                                                          leading operators closed their doors, and the population has been instructed to stay
                                                                          home. With plans for re-opening underway, how quickly and to what extent
                                                                          demand returns is a hot topic of discussion.

                                                                     FY2008                                                        FY2018
                                           UK turnover: £224m                                                    UK turnover: £710m
                                           Growth yoy: +10%                                                      Growth yoy: +12%
                                           UK Stores: 193                                                        UK Stores: 389
                                           New UK stores: 24                                                     New UK stores: 29

                                                                     FY2008                                                       FY2017*
                                           UK revenue: £286m                                                     UK revenue: £1.1bn
                                           Growth yoy: +32%                                                      Growth yoy: +7.3%
                                           UK Stores: 881                                                        UK Stores: 2,422
                                           New UK stores: 186                                                    New UK stores: 243

© IGD 2020   Source: IGD Research, Companies House   *last available pre sale to Coco-Cola                                                                       Page 12
Retail landscape

    Lower profits                                                                  While the past few years have seen a recovery in profit for three of the Big Four,
                                                                                   this remain significantly behind their peak in this time period.
    the new norm                                                                   This provides less room to maneuver in a market of lower margins, increased costs
                                                                                   and ongoing pressure to invest in competitive prices. Retailers will be more reliant
                                                                                   than ever on their long-term strategic investments to unlock cost savings.

     £6,000

     £5,000

     £4,000

     £3,000

     £2,000

     £1,000

             £0
                     2008               2009              2010              2011               2012              2013              2014               2015              2016               2017             2018

    -£1,000
                                                                                   Tesco         Sainsbury's         Asda        Morrisons

                  Source: Companies, IGD Research. Operating profits/losses pre-exceptionals. Tesco = UK & Ireland from 2014; UK only previously; excludes Tesco Bank. Sainsbury’s = Underlying retail op      Page 13
© IGD 2020
                  profit. Morrisons = Statutory operating profit. Asda = operating profit from Companies House
Retail landscape

    Communicating
    value in 2008
    2008 sowed the seeds for pricing and
    promotional campaigns for years to
    come, as well as a surge in activity in
    private label ranges across the price
    spectrum.

                                                                   Sainsbury’s Feed your Family for a Fiver                              500 SKUs in the “Discount brands at
                                                                      encouraged value scratch cooking                                 Tesco” range, with 30% shoppers buying

     Waitrose began price matching Sainsbury’s on                  Roll-backs, round pound and the “pocket                             Morrisons cut 21,000 prices in 08/09, and
     300 products, later rolling out to include Tesco.                  tap” emphasised value at ASDA                                   ran its Pay Day Price Crunch campaign

© IGD 2020    Source: IGD research,            images: Marketing Society, Tesco, Waitrose, IGD, www.janettalewin.com NB not all images from 2008                             Page 14
Shopper impact

    Shopper                                          While the 2008 recession precedes IGD’s ShopperVista tracking data, we were
                                                     monitoring shoppers’ behaviours and strategies for coping with the recession.

    similarities 2008                                While in many ways the different circumstances of 2020 are putting different
                                                     strains on shoppers, some aspects of behaviour are similar.
    vs 2020                                          For in-depth insight on savvy shopping and changing behaviours in response to
                                                     coronavirus, visit ShopperVista

    Nutrition remained                  The “big shop”                   Reducing food                      Increased interest in
    an important factor                 mission came into                waste helped save                  cooking from
                                        focus                            money                              scratch
    In 2008, 84% of
    shoppers claimed to                 This was particularly            Better food planning               As responded to with
    do at least something               prevalent amongst                and using leftovers                Sainsbury’s “Feed
    in order to promote a               supermarket                      were popular                       your family for a fiver”
    healthy lifestyle in                shoppers                         techniques…                        campaign in 2008,
    2008 (vs 89% in                                                                                         and recent activity
    2020)                                                                                                   we’re tracking

© IGD 2020   Source: IGD ShopperVista                                                                                                Page 15
Shopper impact

    Shopper                                         Changes in the UK retailing market over the last 12 years, such as shifts in
                                                    promotional strategy, have contributed to different shopper behaviour. Social

    differences                                     distancing and short-term product shortages have also had impact.

    2008 vs 2020                                    For in-depth insight on savvy shopping and changing behaviours in response to
                                                    coronavirus, visit ShopperVista

    Price is less                       Promotional                     Less shopping                        Little change in
    important as a store                prominence reduced              around                               interest in ethics
    choice driver                                                                                            Local sourcing,
                                        In 2020 “every day              Shoppers are using
    In 2008 rising fuel                 low pricing” is better          fewer stores and                     Fairtrade and animal
    prices and food prices              established across              channels in 2020,                    welfare all saw a
    contributed to an                   the market, reducing            switching channels so                boost of interest in
    increased focus on                  levels of promotion on          they spend less time                 2008 which has not
    price                               offer                           choosing products.                   yet been reflected in
                                                                        Speed and ease of                    2020
                                                                        shop are more
                                                                        important

© IGD 2020   Source: IGD ShopperVista                                                                                               Page 16
Implications                    Different causes of recession mean a bigger impact on businesses
                                    In many ways it was “business as usual” for grocery in 2008. In contrast, we’re
                                    seeing structural and societal shifts resulting from the pandemic. For example
                                    drop-off in wholesale and foodservice – profitable channels for many
                                    businesses – will have significant financial implications.

                                    Harder times ahead for households
                                    Forecasts point to a deeper dip than in 2008, with households no better
                                    financially prepared cope. This is likely to result in them more tightly reigning in
                                    non-essential spending and become increasingly budget-sensitive.

                                    Channel mix challenges
                                    New space remained a growth-driver in 2008 onwards, with a boom in
                                    convenience stores, coffee outlets and food discount stores. Now, online
                                    seems even better positioned for growth acceleration, but with relatively high
                                    retail cost to serve, this may be profit-dilutive.

                                    Savvy shopping might not look quite the same
                                    Shopping behaviours developed in 2008 and retailer responses continue to
                                    shape the market now. But amid different circumstances there are more
                                    differences than similarities in shopping behaviour so far…

                                    Opportunity to hold on to higher spend?
                                    Shopping habits evolving over the last decade and have been turned on their
                                    head, with the return of bigger, weekly shopping and reduced out of home
                                    consumption. The longevity of these behaviours, and impact on shopper
                                    loyalty, is not yet understood, but presents a possibility worth exploring.

© IGD 2020   Source: IGD Research                                                                                     Page 17
Additional resources

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© IGD 2020          Source: IGD Research                                                                Page 18
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© IGD 2020           Source: IGD Research                                                                       Page 19
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