Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland

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Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
Roundtable on Sustainable Palm Oil
         Public Summary Report
                 Report no.: 82450216035
            Certification assessment against the
       RSPO Principles & Criteria 2013 (Generic) and
       RSPO Supply Chain Certification Standard 2014

              PT Murini Sam-Sam
      (Subsidiary of Wilmar International Group)

               Bengkalis, Riau, Indonesia
          Date of assessment: 3 – 6 November 2015

                     Report prepared by:
                    Carol Ng Siew Theng
                    (RSPO Lead Auditor)

                   Certification decision by:

                         Abdul Qohar
          (Director of PT TUV Rheinland Indonesia)

                      Certification Body:
                  PT TUV Rheinland Indonesia
                    Menara Karya, 10th Floor
            Jl. H.R. Rasuna Said Block X-5 Kav.1-2
                    Jakarta 12950,Indonesia
                     Tel: +62 21 57944579
                     Fax: +62 21 57944575
                        www.tuv.com/id
Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
TABLE OF CONTENTS

 1.0 SCOPE OF CERTIFICATION ASSESSMENT                                                3

 1.1 National Interpretation Used                                                     3
 1.2 Type and Scope of Assessment                                                     3
 1.3 Location and Maps                                                                3
 1.4 Description of Supply Base                                                       4
 1.5 Dates of Plantings and Replanting Cycles                                         7
 1.6 Other Achievements and Certifications Held                                       7
 1.7 Area of Plantation (Total, Planted and Mature)                                   8
 1.8 Organisational Information / Contact Person                                      8
 1.9 Description of Company History, Socioeconomy & Environment                       8
 1.10 Time Bound Plan for Other Management Units                                      10
 1.11 Compliance to Rules for Partial Certification                                   11
 1.12 Plan for certification of associated smallholders                               13
 1.13 Approximate Tonnages Certified                                                  13
 1.14 Recommendation for Certification                                                13
 1.15 Date of Certificate Issued and Scope of Certificate                             13
 2.0 ASSESSMENT PROCESS                                                               14

 2.1 Certification Body                                                               14
 2.2 Qualifications of Lead Assessor and Assessment Team                              14
 2.3 Assessment Methodology                                                           15
 2.4 Stakeholder Consultation and Stakeholders Contacted                              16
 2.5 Date of Next Surveillance Visit                                                  17
 3.0 ASSESSMENT FINDINGS                                                              17

 3.1 Summary of Findings                                                              17
 3.2 Identified Non-conformances, Corrective Actions Taken and Auditors Conclusions   50
 3.3 Noteworthy Positive Components                                                   51
 3.4 Issues Raised by Stakeholders and Findings Pertaining to Issues                  51
 3.5 Acknowledgements of Internal Responsibility and Formal Sign-Off by Client        56
 APPENDICES                                                                           57

 Appendix 1: Details of Certificate                                                   57
 Appendix 2: Certification Audit Plan                                                 59
 Appendix 3: List of Abbreviations                                                    63
 Appendix 4: List of Stakeholders Interviewed and Contacted                           64
 Appendix 5: Observations and Opportunities for Improvement                           65
Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                     Bengkalis, Riau, Indonesia

                                                                                                     Page 3 of 66

1.0 SCOPE OF CERTIFICATION ASSESSMENT
1.1 National Interpretation Used
   The operations of the palm oil mill(s) and its supply base of FFB were assessed against generic RSPO Princi-
   ples & Criteria (P&C) year 2013 and the RSPO Supply Chain Certification Standard (SCCS) year 2014. The
   company has opted to be certified against SCCS requirements Module E for CPO Mills: Mass Balance.

1.2 Type and Scope of Assessment
   The main certification assessment was carried out on 1 mill and 1 estate under PT Murini Sam-Sam (PT MSS),
   which is a subsidiary of Wilmar International Group.
   Although the Estate Business Permit (‘Izin Usaha PerEstatean’ or IUP) of the estate dated 14 August 2004 has
   been approved for 1233.13 ha, the company has yet to receive the approved HGU for 466 ha of area planted in
   year 1991 due to ongoing planning process of Provincial Spatial Plan (Rencana Tata Ruang Wilayah Propinsi –
   RTRWP) area by the local authorities. Hence, this 466 ha (henceforth referred to as the ‘non-HGU’ area) will
   not be included in the scope of certification until the HGU of this area has been approved and the company has
   applied for the new IUP and new Environmental Management/Monitoring Efforts documents (‘Usaha Pengel-
   olaan Lingkungan/ Usaha Pemantauan Lingkungan’ or UPL/UKL) for this area. The current estate area includ-
   ed in the certification scope is 967 ha. Further details are as described under Section 1.9 of this report.

1.3 Location and Maps

   Table 1: GPS locations for all estates and mills included in certification assessment

         Name                                                                       GPS locations
        of mill /                          Location                           Latitude        Longitude
        estate
    PT Murini Sam    Pangkalan Libut Village, Pinggir Sub-district, Bengka-   1°3'37.27"     101°14' 21.92"
    Sam Palm Oil     lis District, Riau Province, Indonesia.
    Mill
    PT Murini Sam    Jl. Lintas Pekanbaru-Duri, KM 92.8, Pangkalan Libut      1°3' 48.34"    101°14' 41.08"
    Sam Estate       Village, Pinggir Sub-district, Bengkalis District,Riau
                     Province, Indonesia.

                                                                                            QMF: RSPO-007a-13(Rev.0)
Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
RSPO Certification Assessment Report
PT Murini Sam-Sam (Wilmar International Group)
          Bengkalis, Riau, Indonesia

                                                                              Page 4 of 66

               Location of PT.
                   MSS

               Figure 1: Location of PT Murini Sam Sam in Indonesia

                                                                      QMF: RSPO-007a-13(Rev.0)
Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
RSPO Certification Assessment Report
  PT Murini Sam-Sam (Wilmar International Group)
               Bengkalis, Riau, Indonesia

                                                                                           Page 5 of 66

                                            HGU area

                      Estate coordinates

                                                     Non-HGU
                                                     area

Figure 2: GIS map of PT Murini Sam Sam Estate (Scale: 1:75,000) with close-up of estate boundary.
 Yellow region is the HGU area (certified) and green region is the non-HGU area (not yet certified)

                                                                                   QMF: RSPO-007a-13(Rev.0)
Roundtable on Sustainable Palm Oil - Public Summary Report - TÜV Rheinland
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                     Bengkalis, Riau, Indonesia

                                                                                                        Page 6 of 66

1.4 Description of Supply Base
   Table 2: FFB Supply Information for PT Murini Sam- Sam in year 2014 and in year 2015

                                                                                       FFB supplied in year
                                              FFB supplied in year 2014
              FFB Contributors                                                                2015
                                                Tonnes               %                 Tonnes                 %
      Company owned estates:
      PT Murini Sam Sam estate (HGU
                                                 22,225             8.01               25,983                7.03
      area)
      PT MSS Estate Non-HGU area                 10,908             3.93               12,594                3.40
      Subtotal (estate)                          33,133             11.94              38,577             10.43
      Independant outgrowers                  244,441.35            88.06              331,294            89.57
                                 TOTAL       277,574.345            100                369,871               100

   Table 3: Certified tonnages claimed, certified tonnages purchased or sold, total and projected CPO and
   PK production from PT Murini Sam-Sam Palm Oil Mill

                                                                            Amount (MT)
                                                           FFB                 CPO                      PK
    Certified tonnages claimed                               -                 6,435                   1,778
    Certified tonnages sold                                  -                   0                       0
    Certified tonnages purchased                             -                   0                       0
    Total Actual Production for year 2015                 369,871             68,980                  19,011
    Actual Certified Production for year 2015*            25,983               4,846                  1,336
    Conversion Rate for year 2015                            -              OER: 18.65%             KER: 5.14%
    Projected output for year 2016                        382,325             72,451                  20,072
   Projected Certified Production for year
                                                          26,877               5,093                   1,411
   2016**
   Projected conversion rate for year 2015**                 -              OER: 18.95%             KER: 5.25%

   * From company-owned estate with approved HGU only
   ** Calculated based on assumption that 7.03% of crop received is from the certified area of the estate, as per
    the FFB supply history in year 2015 in Table 3.

                                                                                                QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
       PT Murini Sam-Sam (Wilmar International Group)
                          Bengkalis, Riau, Indonesia

                                                                                                                            Page 7 of 66

1.5 Dates of Plantings and Replanting Cycles
    The company follows a replanting cycle of 25 years, however the actual replanting cycle may be increased de-
    pending on the actual productivity of the crop. Information on the dates of plantings are as per the table below.

   Table 4: Age and year of plantings of company estate supplying to PT Murini Sam-Sam
                                           Oil palm planted area at PT
     Age & Year of Plantings
                                                 Murini Sam (ha)

         1993 (22 years old)                             177.2
         1995 (20 years old)                            628.33
         1996 (19 years old)                             44.78
                TOTAL                                    850.31
    *Note: The company had also planted 438.79 ha of oil palm within the non-HGU area. Since the company has not obtained the
   Land Use Rights certificate (HGU) for this area yet, this is removed from the table until it is confirmed to be included in the certifica-
   tion scope.

    Table 5: Planned and actual oil palm replanting activities for PT Murini Sam-Sam
   There has been no replanting carried out since the establishment of the estate in year 1999. The company
   plans to carry out their first round of replanting in year 2018 for total of 330.22 ha for year 1993 planted area.

                     Total planned replanting                Actual total area
      Year
                      area for PT MSS estate                  replanted (ha)

      2016                           -                                  -
      2017                           -                                  -
      2018                      330.22*                                 -
      2019                           -                                  -
      2010                           -                                  -
   *Note: This does not include planned replanting area for the non-HGU area, in which 250.08 ha of year 1991 plantings is also
   planned for replanting, hence total planned replanting area including non-HGU area is 529.53ha.

1.6 Other Achievements and Certifications Held
    Table 6: Details of other certifications or awards held by PT Murini Sam-Sam
    Name of mill /                                                       Certification Body                                Date
                         Certification Standard / Award achieved
          estate                                                               / Awarder                                 Achieved
     PT Murini        Zero Accident Award for achieving 1,415,744      Manpower Depart-                               31 August 2015
     Sam-Sam Es- working hours without any accidents, calculated       ment of the Republic
     tate             since 1 January 2012 until 31 December 2014      of Indonesia
     PT Murini        Performance Rating Program in Environmental      Ministry of Environ-                           For period of
     Sam-Sam          Management (PROPER) Level: Blue                  ment and Forestry                              2013-2014
     Palm Oil Mill
     PT Murini        CSR Best Practice for MDG’s in Conjunction       Coordinating Minis-                            15 September
     Sam-Sam          with Indonesia Development Goals                 ter for People's Wel-                          2011
     Palm Oil Mill    Category: Silver for increasing the age of chil- fare, Republic of In-
                      dren participating in year 9 education through   donesia
                      the ‘Wilmar Education Partnership Program’

                                                                                                                 QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
       PT Murini Sam-Sam (Wilmar International Group)
                      Bengkalis, Riau, Indonesia

                                                                                                        Page 8 of 66

1.7 Area of Plantation (Total, Planted and Mature)
     Table 7: Oil Palm Planted Area Summary, FFB Production and Average yield/ha for PT Murini Sam Sam
     in year 2014
                                    Oil Palm      Mature       Immature           FFB
                     Total area                                                                      Average
    Estate Name                   Planted area (Production) (Non-production) Production*
                        (ha)                                                                          yield/ ha
                                      (ha)       area (ha)      area (ha)      (tonnes)
      PT Murini
                      967.00         850.31          850.31             -              22,227         26.14
      Sam-Sam

     Table 8: Land use data for PT Murini Sam-Sam
                                                      HCV/            Land used for other purposes (ha)
                         Total     Oil Palm
      Estate Name        area       Planted        Potential
                                                                  Non-plantable     Palm Oil Road, Housing &
                         (ha)      Area (ha)      HCV areas*
                                                                      area            Mill      Drainage
                                                     (ha)
     PT Murini Sam-
                        967.00       850.31           52.92             8.95          19.12          35.70
     Sam (HGU area)
     Not included in current certification scope (for reference only):
      Non-HGU area     466.00        438.79          0.86           1.30                -            25.05
          Total        1,433.00     1,289.10          53.78            10.25          19.12          60.75

1.8 Organisational Information / Contact Person
   Contacts details of the company are as follows:
      Company Name:               PT Murini Sam Sam (subsidiary of Wilmar International Group)
      RSPO Membership no.         2-0017-05-000-00
      Address:                    Site: Jl. Lintas Pekanbaru-Duri, KM 92.8, Pangkalan Libut Village, Pinggir Sub-
                                  district, Bengkalis District,Riau Province, Indonesia.
                                  Office: Jl. Soekarno–Hatta, Komplek Sentral Komersial Arengka (SKA)
                                  Blok F79–F80, Pekanbaru – Riau 28294, Indonesia
      Contact Person:             Mr. Priadi

      Telephone:                  +62 813 74813864
      Email:                      priadi@wilmar.co.id

1.9 Description of Company History, Socio-economy & Environment
     As stated under Section 1.2 of this report, the company has an Estate Business Permit (‘Izin Usaha PerEstate-
    an’ or IUP) of the estate dated 14 August 2004 has been approved for 1233.13 ha. However, the company has
    yet to receive the approved HGU for 466 ha of area planted in year 1991 due to ongoing planning process of
    RTRWP area by the local authorities. Some of this land area of 466 ha was also not included in the original IUP
    area of 1233.13 ha. The entire 466ha of land was previously planted with oil palm by local communities, and
    upon establishment of the plantation in year 1991, the company took over the land, paid compensation to the
    affected local community members owning plots of land within this 466ha of land and from then on these areas
    were under the company’s management. The approval process for this 466ha, and once approved, the compa-
    ny will apply to conduct a new IUP and new Environmental Management/Monitoring Efforts documents (‘Usaha
    Pengelolaan Lingkungan/ Usaha Pemantauan Lingkungan’ or UPL/UKL) for this area, hence the total land area
    will be revised and increased from the previous area of 1233.13 ha approved in the existing IUP. This 466 ha
    will not be included in the scope of certification until the HGU of this area has been approved and the company
    has obtained a new IUP and prepared a new UPL/UKL set of documents for the estate. The current estate area
    included in the certification scope is 967 ha.

                                                                                                QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                    Bengkalis, Riau, Indonesia

                                                                                                                Page 9 of 66
Table 9: General Information on PT Murini Sam-Sam estate

                                                                                                             Reference
 No.     Description                                      Estate
                                                                                                              Source
 1     Surrounding stakeholders (at estate boundaries)
       North              -                                                                               High
       East               Pangkalan Libut Village                                                         Conservation
       South              -                                                                               Value Report –
       West               Sungai Meranti Village                                                          Re.Mark Asia
                                                                                                          2014
 2.    Total Area (ha)     1233.13 ha (including 466ha of non-HGU area)
 3.    Hydrology           Main river bordering with estate: Mandau River
                           River tribunary located within the estate: Meranti River
                           Estate experiences periodic flooding areas
 4.    Geology             Sandstones, shales and sub-recent riverine alluvium.                           Soils of PT MSS
                           Northern parts more dissected compared to the rest                             Estate – Param
 5.    Soil type           10 soil mapping units identified and grouped into 4 soil man-                  Agricultural Soil
                           agement groups as follows:                                                     Surveys (M) Sdn.
                                                                                                          Bhd. (May 2008)

                          Soil Man-                                                     Extent
                                      Soil Map Main Characteristic/ Limita-
                          agement
                                       Units*             tion                    Ha              %
                           Group
                               A       Bgr/2    Deep fine sandy clay tex-        49.1            4.0
                                       Bgr/3    tured soils. Soil erosion on
                                       Bgr/4    steper slopes. Low fertility.
                              B        Sdg/2    Deep well-drained soils.        1,036.4       84.4%
                                       Rsu/2    Texture loamy. Moisture
                                       Nka/1    stress and yield fluctua-
                                                tions.
                                                Soil erosion on steeper
                                                slopes. Low fertility
                              C        Btu/1    Poor drainage and flooding      110.5            9.0%
                                       Lus/1
                              D       Erg/sh/1 Moderately deep tp shallow         7.4            0.6%
                                      Erg/m/1 organic soils. Subsidence
                                               on drainage. Leaning
                                               palms. Termite activity.
                          *Note:
                          Bgr = Bungor soil series             Btu = Bukit Tuku soil series
                          Sdg = Serdang soil series            Lus = Lunas soil series
                          Rsu = Rasau soil series              Erg = Erong soil series
                          Nka = Nangka soil series
 6.    Climate             Tropical with annual rainfall of 1,780 – 2,417mm per annum
 7.    Topography          Level to hilly terrain; Slope: 0-35%+ or 0-20°+
 8.    Elevation           10 – 50m (150 feet)

                                                                                                        QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
       PT Murini Sam-Sam (Wilmar International Group)
                      Bengkalis, Riau, Indonesia

                                                                                                      Page 10 of 66

1.10 Time Bound Plan for Other Management Units
    The time frame laid out below is considered to be both challenging and realistic. The audit team is satisfied that
    the company conforms with the RSPO requirements for partial certification as laid out in Clause 4.2.4 of the
    RSPO Certification Systems document.

   Table 10: Time Bound Plan of the Other Management Units under Wilmar International Group
                                                                          Time bound
                 Name of Holding                       Location               plan                  Status
                                                                        for certification
       Indonesia
       PT Milano (Pinang Awan)                  North Sumatra                 2009                 Certified
       PT Mustika Sembuluh I                    Central Kalimantan            2009                 Certified
       PT Kencana Sawit Indonesia               West Sumatra.                 2010                 Certified
       PT Kerry Sawit Indonesia I               Central Kalimantan            2010                 Certified
       PT Tania Selatan                         South Sumatra                 2010                 Certified
       PT AMP Plantation                        West Sumatra                  2011                 Certified
       PT Agro Nusa Investama (Sambas)          West Kalimantan               2012                 Certified
       PT Buluh Cawang Plantations 1            South Sumatra                 2012                 Certified
       PT Bumi Sawit Kencana                    Central Kalimantan            2012                 Certified
       PT Gersindo Minang Plantations           West Sumatra                  2012                 Certified
       PT Sarana Titian Permata                 Central Kalimantan            2012                 Certified
       PT Daya Labuhan Indah-2                  North Sumatra                 2013                 Certified
       PT Mustika Sembuluh 2                    Central Kalimantan            2014                 Certified
       PT Mentaya Sawit Mas                     Central Kalimantan            2014                 Certified
       PT Kerry Sawit Indonesia 2               Central Kalimantan            2014                 Certified
       PT Agro Palindo Sakti 1                  South Sumatra                 2014                 Certified
       PT Rimba Harapan Sakti                   Central Kalimantan            2016                 Certified
       PT Buluh Cawang Plantation               West Kalimantan               2015                 Certified
       PT Sinarsiak Dianpermai                  Riau                          2014             Gap Assesment
                                                                                                on 19/09/2014
       PT Musi Banyuasin Indah                  South Sumatra                 2014             Full Assessment
                                                                                                on 28/11/2014
       PT Karunia Kencana Permaisejati          Central Kalimantan            2016             Full Assessment
                                                                                                on 09/04/2015
       PT Murini Sam Sam                        Riau                          2014             Full Assessment
                                                                                                on 02/11/2015
       PT. Bumi Pratama Khatulistiwa            West Kalimantan               2016                  Planned
       PT. Agro Nusa Investama (Landak)         West Kalimantan               2016                  Planned
       PT. Agro Palindo Sakti 2                 West Kalimantan               2016                  Planned
       PT. Agrindo Indah Persada 2              Bangko - Jambi                2016                  Planned
       PT. Putra Indotropical                   West Kalimantan               2016                  Planned
       PT. Pratama Prosentindo                  West Kalimantan               2016                  Planned
       PT. Indoresin Putra Mandiri              West Kalimantan               2016                  Planned
       PT. Asiatic Persada                      Jambi                         2013            Not classified, com-
                                                                                                   pany sold
       PT. Citra Riau Sarana 1                  Riau                          2014           Not classified, shares
                                                                                              are being divested
       PT Citra Riau Sarana (ML) 3              Riau                          2014           Not classified, shares
                                                                                              are being divested

                                                                                               QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                      Bengkalis, Riau, Indonesia

                                                                                                     Page 11 of 66
      PT Citra Riau Sarana 2                     Riau                        2014          Not classified, shares
                                                                                            are being divested
      Malaysia
      Sapi Palm Oil Mill                         Labuk, Sandakan             2015                 Certified
                                                 Sabah
      Reka Halus Palm Oil Mill                   Labuk, Sandakan             2015                 Certified
                                                 Sabah
      Sabahmas Palm Oil Mill                     Lahad Datu, Sabah           2015                 Certified
      Saremas 1 Palm Oil Mill                    Miri, Sarawak               2015                 Certified
      Saremas 2 Palm Oil Mill                    Miri, Sarawak               2015                 Certified
      Terusan Palm Oil Mill                      Labuk, Sandakan             2015                 Certified
                                                 Sabah
      Ribubonus Palm Oil Mill                    Telupid, Sandakan,          2015                 Certified
                                                 Sabah
      Sri Kamusan Palm Oil Mill                  Sugut, Sandakan             2015
                                                 Sabah                                            Certified

   Table 11: New Development Area under Wilmar International
                                                                                      NPP Status according to
               Name of Holding                      Location          Total area
                                                                                       RSPO NPP procedure
            PT Agro Indah Persada               Merangin. Jambi       1,200 ha                 Approved
                                                Sambas, West Ka-
       PT Agro Nusa Investama Sambas                                  1,024 ha                 Approved
                                                   limantan
        Biase Plantations (Ibiae Estate)         Calabar, Nigeria      5594 ha                 Approved
                                                                                       Not submitted (Pending
     Biase Plantations (Calaro Extension)        Calabar, Nigeria      3066 ha
                                                                                          HCV/HCS study
                                                                                       Not submitted (Pending
         Eiyup Industry (Oban Estate)            Calabar, Nigeria      2986 ha
                                                                                          HCV/HCS study
        Biase Plantations (Biase estate)         Calabar, Nigeria      8029 ha         Overlapping boundaries

1.11 Compliance to Rules for Partial Certification
  Compliance of the uncertified management units of Wilmar Plantation Limited against the rules for partial certifi-
  cation according to RSPO Certification System clause 4.2.4 was assessed through document check for all com-
  pany’s self assessment report for uncertified unit. A summary of findings is as stated below.

              Partial Certification Re-                                 Audit Findings
                quirements
   (a) The parent organization or one of its Wilmar International Indonesia is RSPO member with member-
   majority owned and / or managed subsid- ship number 2-0017-05-000-00.
   iaries is a member of RSPO.
   (b-d) A challenging time-bound plan for Refer to the time bound plan under Section 1.10 above
   certifying all its relevant entities is submit-
   ted to the Certification Body (CB) during
   the first certification audit. The time-
   bound plan should contain a list of sub-
   sidiaries, estates and mills.
   Any revision to the time-bound plan or to
   the circumstances of the company shall
   cause the plan to be reviewed. for
   whether it is still appropriate, such that
   changes to the time-bound plan are per-

                                                                                             QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
   PT Murini Sam-Sam (Wilmar International Group)
                  Bengkalis, Riau, Indonesia

                                                                                                 Page 12 of 66

          Partial Certification Re-                                  Audit Findings
            quirements
mitted only where the organisation can
demonstrate that they are justified
(e) No replacement of primary forest or      There are some newly developed plantation areas under Wilmar
any area identified as containing High       International such as in Jambi province, West Kalimantan prov-
Conservation Values (HCVs) or required       ince Indonesia and Nigeria as explained on the table 11 above.
to maintain or enhance HCVs in accord-       Some areas have undergone the New Planting Procedure (NPP)
ance with RSPO criterion 7.3. Any new        and been approved while some areas are still undergoing the
plantings since January 1st 2010 must        NPP, as shown in Table 11 above.
comply with the RSPO New Plantings
Procedure
(f) Land conflicts, if any, are being re-    Wilmar International carried out the New Planting Procedure for
solved through a mutually agreed pro-        BIASE Plantation Limited (Ibiae estate) in Nigeria with an an-
cess, e.g. RSPO Grievance procedure or       nouncement made on the RSPO website on 9 November 2012.
Dispute Settlement Facility, in accord-      During this NPP process, a complaint was submitted by the
ance with RSPO criteria 6.4, 7.5 and 7.6.    Rainforest Resource & Development Centre (RRDC) on behalf
                                             of the Ibiae Land Lord Community. The complaint covered in-
                                             fringements to several aspects of Principle 1 and Principle 2 of
                                             the RSPO P&C. The case was taken up and investigated by the
                                             RSPO Complaints Panel, with decision made for RSPO to a law-
                                             yer well acquainted with Nigerian laws to review and give an au-
                                             thoritative opinion on whether the company had complied with
                                             the legal requirements of Nigeria. The legal opinion was received
                                             by the RSPO on 27 August 2014, and based on this opinion, the
                                             RSPO confirmed that BIASE Plantations was in compliance with
                                             legal requirements and closed the case. However, the result was
                                             not accepted by RRDC as well as the NGO, Friends of the Earth
                                             and the issue remains ongoing with no resolution. As the com-
                                             pany has complied with requirements to attempt to resolve the
                                             dispute through the RSPO grievance procedure, this is noted by
                                             the TUV Rheinland audit team as an observation and progress of
                                             the case will be monitored.
                                             Further   details   on   this  case     is   available     here:
                                             http://www.rspo.org/members/complaints/status-of-
                                             complaints/view/26
                                             There is also on ongoing land dispute at PT Gersindo Minang
                                             Plantation (GMP), West Sumatra under Wilmar, which has been
                                             ongoing since year 1997 with the village of Jaorang Rantau. This
                                             company has been RSPO certified by another certification body
                                             who is monitoring the status of the dispute with the RSPO.
(g) Labour disputes, if any, are being re-   A previously ongoing labour conflict in PT Tania Selatan regard-
solved through a mutually agreed pro-        ing employee bonus has been resolved There are no other iden-
cess, in accordance with RSPO criterion      tified labour disputes ongoing at other subsidiary companies of
6.3.                                         Wilmar.
(h) Legal non-compliance, if any, are be-    Some of Wilmar’s other management units have not complied
ing resolved in accordance with the legal    with certain legal requirements, for example in PT Sarana Titian
requirements, with reference to RSPO         Permai, PT Kerry Sawit Indonesia, PT Mustika Sembuluh estate
criteria 2.1 and 2.2.                        under another Wilmar International management unit, there is an
                                             issue with the land area stated in the land use right certificate
                                             (HGU). However, the company is taking action by inviting the
                                             National Land Agency (BPN) to remeasure the land and resolve
                                             the issue. The process is still ongoing.
                                             In addition, there were non-compliances raised in June 2015 by
                                             the Environmental Department of Agam against PT AMP Planta-

                                                                                          QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
       PT Murini Sam-Sam (Wilmar International Group)
                     Bengkalis, Riau, Indonesia

                                                                                                  Page 13 of 66

              Partial Certification Re-                               Audit Findings
                quirements
                                              tion, another subsidiary of Wilmar. The non-compliances raised
                                              were that:
                                              -   The company continued to carry out land application after
                                                  their license for land application had expired on 14 March
                                                  2014
                                              -   The company was carrying out POME treatment using an ad-
                                                  sorption system which had not been studied or approved as
                                                  per the company’s environmental management document
                                              -   There was no follow up by the company’s management on
                                                  the results of the evaluation by the Agam district on PT AMP
                                                  mill’s wastewater treatment facility in 2013
                                              -   Sample analysis results of wastewater discharged from the
                                                  mill was found to have exceeded the legal limits for BOD and
                                                  COD.
                                              At time of this audit, the company was still making efforts to
                                              close these legal non-compliances.

1.12 Plan for certification of associated smallholders
   The mill only received crop from PT Murini Sam Sam estates and from independent third party sources, and
   has not associated smallholders. Therefore the company does not have any plan for certification of associated
   smallholders.

1.13 Approximate Tonnages Certified
   The approximate tonnages certified, based on projected certified production for year 2016 as described under
    Table 3, is as follows:
     Crude Palm Oil (CPO) : 5,093 MT
     Palm Kernel (PK)       : 1,411 MT

1.14 Approval for Certification
    PT Murini Sam Sam has established and maintains an effective system to ensure compliance with the RSPO
    principles and criteria. The audit team has confirmed through the audit process that the company’s practices
    complies with, adequately maintains and implements the requirements of RSPO Principles and Criteria 2013
    (generic) and the RSPO Supply Chain Certification System Standard 2014.

   The audit team leader recommends to the PT TUV Rheinland accredited office for the certification of PT Murini
   Sam-Sam as a producer of RSPO Certified Sustainable Palm Oil.

1.15 Date of Certificate Issued and Scope of Certificate
   The scope of the certificate covers production of palm oil from PT Murini Sam-Sam Palm Oil Mill and its supply
   base, which includes PT Murini Sam-Sam Estate. The date of certificate issued is June 08, 2016. Further de-
   tails of the certificate are as per Appendix 1.

                                                                                           QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                      Bengkalis, Riau, Indonesia

                                                                                                    Page 14 of 66

2.0 ASSESSMENT PROCESS
2.1 Certification Body

   PT TUV Rheinland Indonesia is member of Group TÜV Rheinland Group, a global leader in independent test-
   ing and assessment services. The TÜV Rheinland Group was established in 1872 with offices located in over
   500 locations in 65 countries on all five continents. PT TUV Rheinland Indonesia offers certification for a wide
   range of management systems according to established international standards including ISO 9001, ISO 14001,
   OHSAS 18001, and SA 8000. PT TUV Rheinland Indonesia’s office is located in Jakarta, Indonesia.

2.2 Qualifications of Lead Assessor and Assessment Team

                  Posi-
      Name                                              Qualifications / Experience
                  tion
                            Education: B.Sc. Biotechnology & B.Sc. Environmental Management - Monash
                            University.

                            Trainings attended: RSPO Lead Auditor Course – Wildasia; RSPO Supply Chain
                            Certification Systems training course – David Ogg & Partners; RSPO Malaysian
                            National Interpretation Requirements and Certification – SIRIM; Implementation of
                            RSPO Principles & Criteria - QA Plus; RSPO Stepwise Support Programme - Pro-
                            forest/WildAsia; OHSAS18001:2007 Auditor/Lead Auditor Training – Neville Clarke;
                            ISO14001 Auditor/ Lead Auditor Training – Neville Clarke; SA8000 5 Day Basic
                            Auditor Course – Global Group; Elaborating on the RSPO P&C Social and Labour
                  Lead      Standards and the Mechanics of Social Auditing Workshop – Verité; Certification
    Carol Ng
                 Auditor    Body Biodiversity Forum & Workshop – RSPO; 2nd Biodiversity Seminar – RSPO;
                            Environmental Quality Act 1974 – Department of Environment.

                            Working experience: RSPO Lead Auditor (since March 2015), CDM Auditor (since
                            year 2012), Assistant Manager (since year 2012) and Project Engineer (since year
                            2009) for TUV Rheinland Malaysia; currently responsible for conducting and coordi-
                            nating RSPO certification projects; previous experience in implementing sustainable
                            practices in Sime Darby plantations to comply with RSPO requirements, performing
                            RSPO internal audits and implementing sustainability projects. Prepared training ma-
                            terials and conducted several RSPO requirements trainings and workshops to planta-
                            tion management teams (2008).
                            Education: Diploma Applied Analitycal Chemistry. North Sumatra University, Medan
                            and Bachelor of Chemical Engineering, University of Jaya Baya, Jakarta.
                            Trainings attended: ISO 9000:2000 Series Auditor / Lead Auditor Training - PE In-
                            ternational (Jakarta), IEMA Advanced EMS Auditor (IEMA / EARA ISO 14001) Audi-
                            tor / Lead Auditor Training Course - PE International (Jakarta), OHSAS 18001 Lead
                            Auditor Training Course - PE International (Jakarta). ISPO lead auditor training. Na-
                 Auditor    tional Examination Board of Occupational Safety and Health (International General
                  (OSH,     Certification (IGC) 1,2 and 3 TUV Nord (Dubai). National Examination Board of Oc-
   Suriadi Ali     Envi-    cupational Safety and Health (International Technical Certification (ITC) for Oil and
                   ron-     Gas Industries. RRC (Dubai). Indonesian Engineer Association (PII) (Jakarta), Oc-
                  ment)     cupational Health and Safety Specialist for lifting equipments. Indonesia Man Power
                            and Transmigration Department (Jakarta).
                            Working experience: Experienced in Quality Control from 1992-2004. Coordinator
                            for Safety Quality and EnvironmentManagement System since 2002 – present. Audi-
                            tor for Environmental Management System since 2002 – present. Auditor for OHSAS
                            18001 since 2012 - present. Conducted over 10 Quality Management System audits
                            Environmental Management System audits and OHSAS
    Naik Mo-     Auditor    Education: Bachelor of Forestry, Gadjah Mada University.Trainings attended: In-
      nang        (Best     donesian Sustainable Palm Oil (ISPO) Auditor, Quality Management System (QMS)
     Parlin-     practic-   Auditor/Lead Auditor (ISO 9001:2008) by IRCA, Environmental Management Sys-
     dungan        es)      tems Auditor/Lead Auditor Conversion Training by IRCA (ISO 14001-2004), and

                                                                                             QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
      PT Murini Sam-Sam (Wilmar International Group)
                     Bengkalis, Riau, Indonesia

                                                                                                    Page 15 of 66
     Lingga                HCVA Training
                           Work experience: Field Assistant PT Sapta Karya Damai (2008-2013), auditor in
                           PT Sucofindo (2013-2015), and Auditor in PT TUV Rheinland Indonesia (2015-
                           present)
                           Education: Bachelor of Agriculture, Departement of Social and Economic of
                           Agriculture, Sriwijaya University, Palembang.
                           Trainings attended: RSPO Lead Auditor Training, Pekanbaru (August 2014).
                           Indonesian Sustainable Palm Oil (ISPO) Lead Auditor Training (May 2002); ISO
   Dewi Ak-     Auditor    9001:2008 IRCA Lead Auditor, ISO 14000:2004, OHSAS 18001:2007 trainings -.
     bari       (social)   OHSAS/SMK3 Lead Auditor based on PP No.50 /2012.
                           Working experience: Exprience in consulting, training and auditing Quality,
                           Environmental, OHSAS of PT Surveyor Indonesia Pekanbaru ( 2000 – 2010), Lead
                           Auditor : QMS 9001:2008, Auditor Indonesian Sustainable Palm Oil (ISPO) and
                           Roundtable Sustainable Palm Oil (RSPO) for TUV Rheinland since 2013

2.3 Assessment Methodology

   The certification assessment was conducted from 3 to 6 November 2015 as per the assessment program be-
   low. The assessment was carried out in accordance with PT TUV Rheinland Indonesia’s RSPO audit procedure
   as well as the RSPO Certification Systems document. During assessment, the qualified TUV Rheinland asses-
   sors used the RSPO standard as endorsed for the country in which the assessment took place and recorded
   their findings.
   Due to the location and proximity of the estate to the mill, combined with common management systems, it was
   possible to carry out both field and document assessments of the estate and mill within the time frame without
   compromising the integrity of the assessment in anyway.
   The one mill and one estate were visited and the assessment team carried out field and document assess-
   ments of compliance to all the RSPO principles and criteria. Common systems were identified and specific evi-
   dence was recorded for individual estates. Interviews were conducted at the estate and the mill.
   The company proposed the correction and corrective action for all identified non conformities raised to the cer-
   tification body 30 days after the closing meeting. Verification of closure of major non-conformances was con-
   ducted 2 months after the closing meeting of the main assessment and implementation of corrective actions for
   minor non-conformities will be verified during the next surveillance audit. The certification assessment agenda
   is as explained below.

   Main Assessment Agenda

                Location/ Main
      Date                                                       Main activities
                    sites
   3/11/2015   PT MSS Palm Oil      Stakeholder Consultation Meeting
               Mill                     - Introduction to team members
                                        - Presentation on RSPO
                                        - Open discussion with stakeholders

                                    Opening Meeting
                                       - Introduction to team members
                                       - Briefing and finalization of audit plan
                                       - Briefing on RSPO audit process
                                       - Presentation on estate activities and production data
                                       - Presentation on mill activities and production data

               PT MSS Estate        Document review: Estate production data, area statements, replanting pro-
                                    gramme, review of documents and evidence of compliance to RSPO P&C,
                                    evidence of compliance with legal requirements, requests for information,
                                    publicly available documents, land conflicts related documents, provision of
                                    information, land ownership documents, Social Impact Assessment (SIA),
                                    social management, labour related documents, Legal Requirements (OSH &
                                    Environment), OSH, Training, SOP’s of Legal requirements register &
                                    implementation, Field operations (spraying, harvesting, manuring), fertiliz-

                                                                                            QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
       PT Murini Sam-Sam (Wilmar International Group)
                      Bengkalis, Riau, Indonesia

                                                                                                     Page 16 of 66
                                     er application records, chemical application records, chemical stock invento-
                                     ry , HIRARC,OSH Committee & safety records, Accident records,Training &
                                     PPE issuance, Waste storage also Hazardous waste inventories & manifest

                                     Site visit: Murini Samsam Estate Chemical stores,Workshops,

                                     Interviews: Head of Murini Samsam Estate, agronomist personal and Man-
                                     ager estate, Spraying, Harvesting and Manuring workers, KTU (Head of ad-
                                     ministration) , Head of Gender Committee

   4/11/2015     PT MSS Estate       Site visit: EFB application area, turnera subulata planted area, barn owl
                                     boxes, Sei Meranti village, Division offices and field visits, Stake HGU No. 7
                                     on Block 10, Stake HGU No. 8 on Block 10, Stake HGU No. 22 on Block
                                     17, shrub swamp, Meranti River, harvesting and chemist spraying on block
                                     11 (B9) and Block 5 (B4).

                                     Document review: Legal requirements register, SOPs for estate, IPM pro-
                                     grammes, monitoring records and training records, greenhouse gas identifi-
                                     cation and management plan, Palm GHG Summary of greenhouse has cal-
                                     culations, internal audit reports, Research & Development visit reports,
                                     chemical list, chemical usage records, Code of conduct, Legal Require-
                                     ments (Estate and Mill), practices minimize and control erosion and degra-
                                     dation of soils, High Conservation Value

                                     Interviews; Village heads, community leaders , Sprayers, Manurers, Har-
                                     vestors, Head of Murini Samsam Estate, agronomist personnel and Manag-
                                     er estate, Spraying, Harvesting and Manuring workers.
   5/11/2015     PT MSS Palm Oil     Document Review: SCCS SOPs, organizational chart, Management re-
                 Mill                spresentative nomination letter, mass balance sheet templates, training rec-
                                     ord, Social Impact Assessment, CSR program records, workers pay slips,
                                     insurance records, Social Impact Assessment, CSR program records, work-
                                     ers pay slips, insurance records, Code of conduct, Legal Requirements (Es-
                                     tate and Mill), efficiency of fossil fuel use and the use of renewable energy
                                     is optimized, OHS, Environmental, Issues related to Legal compliance
                                     ,Occupational Safety & Health implementation,Training , AMDAL, UPL/UKL,
                                     RKL/RPL Aspect Impact Analysis

                                     Site visit: Mill tour

                                     Interviews: Weighbridge operator, Boiler operators, Engine Room Operator,
                                     Head of Mill, staff operation, foreman) and Mill Worker ( operator)

2.4 Stakeholder Consultation and Stakeholders Contacted
    The stakeholder consultation involved both external and internal stakeholders. External stakeholders were noti-
    fied to make comments on the certification assessment by placing an invitation to comment on the RSPO web-
    site. Stakeholders included those immediately linked with the operation of the company such employees, out-
    growers, the local government, NGO’s, trade and labour unions and local communities.
    Stakeholder consultation took place in the form of meetings and interviews. Meetings with stakeholders were
    held to seek their views on the performance of the company with respect to the sustainability practices outlined
    in the RSPO Principles & Criteria, and to comment on aspects where improvements could be made. Meetings
    with local communities were held at their respective premises within and near the company’s area. A stake-
    holder consultation meeting was also held at the PT Murini Sam Sam Palm Oil Mill on 3 November 2015. Let-
    ters inviting individual stakeholders to the stakeholder consultation meeting were prepared and sent to the indi-
    vidual stakeholders, while electronic mail and telephone calls were made to arrange the meetings.
    In all the interviews and meeting, the objectives of the RSPO and the purpose of the assessment was clarified
    at the outset followed by an evaluation of the relationship between the stakeholders and the company before
    discussion proceeded to obtain the stakeholders feedback on the company’s compliance to different aspects of
    the RSPO Principles & Criteria. Although several stakeholders were not familiar with RSPO but they agreed

                                                                                              QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
        PT Murini Sam-Sam (Wilmar International Group)
                       Bengkalis, Riau, Indonesia

                                                                                                      Page 17 of 66
   with its objective and expressed their willingness to collaborate in the promotion of sustainable palm oil in North
   Sumatera province. In all interviews and meetings, the assessment team did not restrict discussion of both the
   positive and negative aspects of operations conducted by the company’s estate and mill.
   The stakeholder consultation meeting held with stakeholders during the audit was extensive and productive,
   with 24 attendees. This was followed by site inspections, including visits to the local communities, interviews
   with land claimants and contractors, and inspections of worker amenities and infrastructure. All stakeholder is-
   sues raised were recorded and forwarded to the management for their written reponse, and this is summarized
   in Section 3.4.The list of stakeholders that attended the stakeholder consultation meeting and stakeholders in-
   terviewed during the assessment is included as Appendix 4.

2.5 Date of Next Surveillance Visit

   The next surveillance visit is planned for March 2017.

3.0 ASSESSMENT FINDINGS
3.1 Summary of Findings
    During the certification assessment, no nonconformities were assigned against Major Compliance indicators
    while 1 (one) nonconformity was assigned against Minor Compliance Indicators. 14 observations or opportuni-
    ties for improvement were identified. Further explanation of the non-conformities raised and corrective actions
    taken by the company are provided in Section 3.2. The observations & opportunities for improvement are listed
    in Appendix 5.

   The following is a summary of findings made for the criteria listed in the RSPO Principles & Criteria year 2013

    •   RSPO Principles & Criteria (P&C)

        Criterion 1.1: Oil palm growers and millers provide adequate information to other stakeholders
        on environmental, social and legal issues relevant to RSPO Criteria, in appropriate languages &
        forms to allow for effective participation in decision making.

        Findings:
        There was a letter register book named as Logbook (internal and External) showed during audit. All of
        incoming communication regarding information request were by a written letter and has registered in
        Mail Logbook. The logbook recorded information according to the sender (stakeholders), date and
        letter number, type of information request, disposition and responses (directly or by letter with date).
        There were are some specific information (as mentions on P&C 1.2) requests from stakeholders to the
        company. Other types of information requests are also registered in the logbook, such as request for
        contributions or permission to carry out an activity. Records of responses to requests for information
        from the company are recorded on the log book.

        The company is using Standard Operating Procedure (SOP) no. PRO-BM-007 issued at August 1st
        2015, as the guidance of responding and information request from stakeholders. The company still
        follows these procedures and showed that they keep to their commitment for transparency. Every
        information request from stakeholder has responded properly. Stakeholders from local community that
        has been interviewed during this audit informed that PT MSS is very open to communication. The
        records of incoming and out-coming letters have been maintained at least 3 years as described by the
        SOP.

        Records of requests for information from PT. Murini SamSam in response to Information Requests
        (form FRM-BM-004) in 2015 were sighted, with some examples as follows :

        Estate PT Murini SamSam :
        1. Letter from Committee development Masque Darul Hikmah Sei Meranti District of Pinggir
            No.05/Pan/Mus-DH/SM/I/2015 date January 15th 2015 concerning a request for help for the
            construction of a mosque.

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PT Murini Sam-Sam (Wilmar International Group)
                Bengkalis, Riau, Indonesia

                                                                                             Page 18 of 66
2.   Letter form SMAN 6 District of Pinggir , No. 420 / SMAN 6 / P / 2015/105 concerning request to bor-
     row heavy equipment (loader) from PT MSS dated October 26th, 2015
3.   Letter from Head of pangkalan Libut Village No. 37/PEM/PKL/X/2015 dated October 2th 2015,
     concerning request for help as piled land.

PT Murini Samsam Mill:
1. Letter from Head Sector Police Pinggir no B/12/1/2015 dated January 31th 2015 concerning
requests for help with electrical poles.
2. Letter from Community Youth Organization Pangkalan Libut Village, no. 03/KTPB/III/IX/2015 dated
September 7th 2015 requesting help to provide fresh water.
3. Letter from Head Sei Meranti Village date September 30th 2015 concerning request for help heavy
equipment (Grader).

Responses to request for information request from the company were sighted as follows:

Estate:
1. Letter from PT MSS to Head of High Scool (SMA N 6) District of Pinggir the response letter
    regarding the Request Help Heavy Equipment (Loader) No: 081 / KBN-MSS / X / 2015 dated
    October 27 th 2015 which states that: The company is not able to provide assistance due to damage
    to heavy equipment
2. Response letter No. 003 / KBN-MASS / I / 2015 concerning the request for assistance for the
    construction of the Development Committee Masque Darul Hikmah Sei Meranti Village, the Company
    may request assistance helps the soil piled as many as 50 cars.
3. Available response letter Letter No. 37 / PEM / PKL / X / 2015 dated October 2, 2015 from the Office
    of the Chief of Base Village Libut Kec. Pinggir regarding: Request assistance to borrow a wheel
    barrow, in the form of a reply request for help no: 077 / KBN-MSS / X / 2015, and the company stated
    that they can help the request.

Mill:
1. Available response letter number 003 / EXT / MCC / MSS / II / 2015 to letter number B / 12/1/2015 of
Head Police Sector Pinggir dated January 31th 2015 regarding requests for assistance of electrical Pole.
The company stated that they can help with this request.
2. Available response Letter no. 005/EXT/PKS/MSS/II/2015for Community Youth Organization
Pangkalan Libut Village , No: 03/KTPB/III/IX/2015 date September 7th 2015 , concerning for help fresh
water. The company stated that they can help with this request.
3. Available response letter form PT MSS no 004/EXT/PKS/MSS/II/2015 for of Head Sei Meranti Village
date September 30th 2015 concerning request for help heavy equipment (Grader). The company stated
that they can help with this request.

The company has a Records Control Procedures No.PRO-GEN-002 approved by AGM dated October
26, 2013 Objective to ensure records pertaining to quality management systems, environmental, OSH
and RSPO identified, stored and maintained safely and secure until a certain period before the docu-
ments are authorized to be destroyed.
This documents describes the minimum timeframe to maintain documents and records as follows:
1. Quality Management System Documents - 5 years.
2. Administrative document - 5 years,
3. Tax related documents - 10 years, Finance related document - 10 years, instantion 5 years
4. Personnel files and clinical records - 5 years.
5. 3 years for personnel files and clinics after the employee resigns or is no longer employed at PT MSS
6. All CSR records shall be maintained according to the need of the company

Compliance status: Full Compliance

Criterion 1.2: Management documents are publicly available, except where this is prevented by
commercial confidentiality or where disclosure of information would result in negative environ-
mental or social outcomes.

Findings:

                                                                                      QMF: RSPO-007a-13(Rev.0)
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PT Murini Sam-Sam (Wilmar International Group)
               Bengkalis, Riau, Indonesia

                                                                                              Page 19 of 66
The company has a procedure number PRO-BM-007 Rev 01 dated August 1st 2015 regarding
Communication, Consultation and Coordination with stakeholder. The procedure describe how to
responds communication, consultation and coordination initiative from stakeholders. This document
also describes the method of communication to stakeholders such as:
1. General Information Requests and Company’s Policies.
2. Inputs, Feedback and compaint mechanism regarding the company’s operational impacts.
3. Requests for assistance, Community Development (CD) and Corporate Social Responsibility (CSR)
4. The document is completed with communication process flowchart.

This document desribe the kind of documents that could accessed by stakeholders as follows:
1. Company Profile
2. Corporate Policy
3. The organizational structure of Employees
4. Plant operational procedures
5. Plant operational records
6. Report of HCV and HCV Management Plans
7. Company CD Checks and CSR Reports
8. SIA Reports
9. Environment Impact Assessment documents
10. Data on Company Employees
11. Data on use of foreign labor
12. HGU (land use rights) and other licenses and permits

Compliance status: Full Compliance

Criterion 1.3: Growers and millers commit to ethical conduct in all business operations and
transactions.

Findings:

The company does not yet have a policy on ethical conduct prepared in the name of Wilmar Group.
The company is currently adopting the policy of PPB Oil Palms Berhad namely a memorandum dated
May 13, 2015 signed by the Chairman & MD PPB Oil Palms Berhad.

Compliance status: Non-compliance
NCR No. 2016-01 of 01
The company does not yet have a policy on ethical conduct prepared in the name of Wilmar Group.

Criterion 2.1: There is compliance with all applicable local, national and ratified international laws
and regulations.

Findings:

There is evidence of company’s efforts taken to comply with legal requirements and records that the
company has submitted required report to local institutions as required. Examples found are as follows:

 Estate :
 - Hazardous waste permit for estate dated 24 November 2014 and valid for 5 years, issued by the
    ‘Board of Investment and Integrated Licensing Services’
 - Mandatory Reports to the Social and Manpower of Bengkalis District January 2015, Registration
    Number: 070 255 / DKTK / 2015 dated January 22, 2015, the obligation to register again on January
    23 2016.
 - Report of UKL-UPL first half of 2015 was sent to the Environment Agency (BLH) Bengkalis on 3 Sep-
    tember 2015, the Agriculture Agency Bengkalis district on 3 September 2015, BLH Riau Province on
    27 August 2015.
- Report from the Committee of Occupational Health and Safety (‘Panitia Pembina Keselamatan dan
    Kesehatan Kerja’/ P2K3) period from April to June 2015, provided proof of receipt by the Office of
    Manpower District Bengkalis dated August 28, 2015

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                Bengkalis, Riau, Indonesia

                                                                                                 Page 20 of 66
-   Report P2K3 period from July to September 2015, provided proof of receipt by the Office of Manpower
    District Bengkalis dated October 1, 2015.
-   Report on Fire Monitoring Procedures land and plantation development report (LPUP) the first half of
    2015, provided proof of receipt by the Department of Plantation Kab.Bengkalis on 3 September 2015.
-   Investment Activity Report of the first half (January - June) 2015 to the Board of Investment and the
    Regional Licensing Riau Province were sent online and received by the Regional Investment Coordi-
    nating Board Indragiri Hilir District No. LK84900 report dated July 13th, 2015.

PT Murini Samsam have a procedure which covers a comprehensive list of international, national, sub-
national and provincial laws which details the requirements of specific to the mill and estate operations.
In the list of regulation and legislation are available list of document distribution to all levels of man-
agement of the company. The company conducts audits for compliance to laws and regulations annu-
ally. The company also has a copy of the legal requirements for each area is kept by the person in
charge of each section.

The company has procedures of the identification and evaluation the legal aspects of the legislation
that applies with the document number BM-004 PRO-00 revision effective date of 1 November 2013.

In the procedure is mentioned personnel who is responsible for the identification and evaluation of laws
and regulations, as follows:
     • For requirements pertaining to the estate, it is the Community Development or ‘Binamitra’
         Manager supported by other departments in the the company's organization
     • For requirements pertaining to health, safety and the environment, it is the Environmental,
         Health & Safety (EHS) department supported by other departments in the the company's or-
         ganization
     • For requirements pertaining to labour, it is the Human Resources Manager supported by other
         departments in the the company's organization

A relevant section within the law that is identified and linked to activities on PRO-BM-003 Law and reg-
ulation compliances, The SOP states that the identification and evaluation is to be carried out at least
annualy or when some law and regulation has change where applicable and conducted by the each
section, and estate and will be compiled by Legal officer and supported by the Head of Operations /
field and other departments within the company organisation. Murini Samsam Estate and Palm Oil Mill
maintains and updates their list of all applicable legal requirements relating to environmental, occupa-
tional safety and health, the company plantations, and employment as well as records of internal com-
pliance checks to legal requirements. Example of latest amendments to the legal requirements register
are as follows:
     • For labour, there is available minutes of updates and revisions documents of a list the laws,
         regulation and legislation on 1 April 2015 where in the minutes there is addition of several reg-
         ulations such as: Act RI No.20 of 1990 about Minimum age is permitted to work, Permenaker-
         trans No. 07/2013 on the minimum wage
     • For environment, there are additions of the latest regulations, i.e. Act 37 of 2014 on the Soil
         and Water Conservation, Act No.39 of 2014 on Plantations, Indonesian Republic Government
         Regulation (Peraturan Pemerintah (PP) Republik Indonesia (RI)) no. 101 year 2014 regarding
         Hazardous Waste Management, Environmental regulation (‘Peraturan Menteri Lingkungan
         Hidup’ (PermenLH)) No.14 of 2013 regarding Hazardous Waste Symbols and Labels, Regula-
         tion (‘Undang-undang’ (UU)) RI No.37 tahun 2014 related to Soil and Water Conservation, UU
         RI No.39 tahun 2014 Plantation
     • For health and occupational safety is the addition of the latest regulations: Ministry of Health
         Decision (‘Keputusan Menteri Kesihatan’ (Kepmenkes)) No.1405 of 2002 about the health re-
         quirements of office and industrial work environment, Regulation on Minister of Manpower and
         Transmigration (Peraturan Menteri Tenaga Kerja dan Transmigrasi (Permenakertrans)) No.04
         of 1993 on Accident Insurance, and Manpower regulation No.26 year 2014 related to OHS
         management system.
     • For the plantation is the addition of the latest regulations: Government Regulation in Lieu of
         Law (‘Peraturan Pemerintah Pengganti Undang-Undang’ (Perpu)) 01/2004 revision of Act
         41/1999 on Forestry, Act 19/2004 revision of Act No.41 of 1999 on Forestry, Act No. 40 of
         2007 on Limited Liability Companies, Act No. 17 of 2012 on Cooperatives, Act No. 39 of 2014
         on Plantations, Agriculture Ministry Regulation (Peraturan Menteri Pertanian (Permentan)) 11
         2015 about certification systems Indonesian Sustainable Palm Oil (ISPO)

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                Bengkalis, Riau, Indonesia

                                                                                               Page 21 of 66

In the procedure contained source of information for the identification and evaluation of changes in
laws and regulations can be obtained through several sources, namely:
     • Book of law and regulation
     • Non-governmental organization
     • Public information media such as TV, newspaper, internet, email
     • Seminars and conferences
     • Related agencies

The company provides a mechanism for evaluation of implementation and compliance to applicable legal
requirements in a standard operation procedure i.e. PRO-BM-003 and Form FRM-GEN-028 for OHS Law
and Regulation List Register, rev 01, dated 01 May 2015, Form FRM-GEN-029 for Plantation Law and
Regulation List Register, Form FRM-GEN-027 for Environmental Law and Regulation List Register, Form
FRM-GEN-026 for Manpower Law and Regulation List Register.

Compliance status: Full compliance

Criterion 2.2: The right to use the land can be demonstrated, and is not legitimately contested
by local communities with demonstrable rights.

Findings:

The company has the legal ownership of land as evidenced by the record:

    •   Decree of the State Minister of Agrarian / Head of National Land Agency with the number: 26 /
        HGU / BPN / 94 on the granting of Hak Guna Usaha
    •   Land Use Rights (‘Hak Guna Usaha’ (HGU)) Certificate No. 1 dated January 20, 1995
    •   Business License Plantation from Local Department of Plantation Bengkalis with number: 1287
        / UT.518 / VIII / 2004 dated August 14, 2004
    •   Business license plantation industries from Local Department of Plantation Bengkalis number:
        1558 / UT.560 / II / 2005 dated February 7, 2005 with a mill capacity of 90 tons / hour.

The company has documents that describe the history of the land, among others:
    • Document Upaya Pengelolaan Lingkungan Hidup dan Upaya Pemantauan Lingkungan Hidup
       for Estate and Palm Oil Mill area of 1233.13 ha in 2002.
    • High Conservation Value Identification document (HCV Identification) by Re Mark Asia on
       2014
    • Social Impact Assessment document (SIA) on 2014

The company has a Special Situation Pictorial Map (‘Peta Gambar Situasi’) Khusus No. 12/1993 with
an area of 967 hectares located in the Pinggir village, District Mandau, Bengkalis, Riau Province issued
by BPN Riau Province. Based on field observation, done checking peg No. 07, 08, 11, 21 and 22. By
sampling the peg in good condition and well maintained. The company has procedures Identification
and Maintenance of the Boundary HGU with the document number BM-009 Pro-00 revision dated valid
on 1 November 2013. In these procedures regulated on the implementation of the boundary mainte-
nance conducted every 3 months. The company also conducts regular maintenance of the existing
concession.

The company has an SOP for Dispute Settlement / Land dispute No. PRO-BM-006 dated 01 November
2013. The purpose is for defining land dispute resolution mechanisms that occur on estate nucleus
land (land controlled and managed by the company). The procedure is as follows:
1. Issues regarding land disputes raised by the public are to be submitted in writing to the company
Development Partners and Legal.
2. The ‘Bina Mitra’ (BM) Staff shall analyze and review land claims of which the result will be submitted
to the Chief Operating Unit.
3. The BM Staff will conduct analysis and verification based on evidence of land acquisition.
4. Affected parties will be invited for clarification and mediation.
5. If no agreement is reached then the company shall apply to local governments to facilitate the set-

                                                                                        QMF: RSPO-007a-13(Rev.0)
RSPO Certification Assessment Report
PT Murini Sam-Sam (Wilmar International Group)
                Bengkalis, Riau, Indonesia

                                                                                                Page 22 of 66
tlement of disputes.
6. If no agreement is reached, the settlement shall proceed through legal proceedings.

Based on interview with community surroudings the company was found there were no conflict
between the community and the company. This condition was completed by official announcement
letter from the village head or head of community, stated that there were no conflict between both
parties. Based on the statement area there are areas of land under dispute between the company and
the community. Hence the company has no record of deliberation progress for the settlement of
disputes.

Compliance status: Full compliance

Criterion 2.3: Use of land for oil palm does not diminish the legal rights, or customary rights, of
other users, without their free, prior and informed consent.

Findings:

Based on field observation and interviews with the surrounding community, there were no areas under
customary rights of local communities identified within the plantation, even when the plantation area
was occupied by previous company for other purpose. The SIA report also did not indicate that there
were any areas under customary rights within PT .MSS plantation area

Based on interview with the communities surrouding the company, thetre was found there were no con-
flict between the community and the company. This condition was supported by official announcement
letter from the village head or head of community, stated that there were no conflict between both par-
ties.

And based on the statement area use of the land by PT. MSS for oil palm does not diminish the legal
rights, customary rights or use rights of other users around estate PT MSS and there are no areas of
land into a dispute between the company and the community. Therefore the company has no record of
deliberation progress for the settlement of disputes

Compliance status: Full Compliance

Criterion 3.1: There is an implemented management plan that aims to achieve long-term eco-
nomic and financial viability.

Findings:
The company has a document budget and projection for 5 years (2015-2020) for PT Murini Sam Sam
Estate and Mill,including the following contents:
- Financials
- Area Statement, Crop & Estate Costs
- FFB Processed & Milling Cost
- Plantation Development Cost
- Capital Expenditure for Estate and Mill
- Sustainability Implementation Costs

Under Financials, the annual projected amount of FFB processed from own estate and own crop, pro-
jected annual Oil Extraction Rates (OER) and Kernel Extraction Rates (KER) and projected Crude
Palm Oil (CPO) and Palm Kernel (PK) production was stated. Under the Profit and Loss sheet, the pro-
jected annual FFB prices for own crop and outside crop as well as projected annual CPO and PK pric-
es were stated in Rp‘000, with estimated annual revenue calculated as well and indicating positive total
revenue.

The company plans to carry out replanting in year 2018 with a mix of 75% clonal oil palm plantlets
(Ramets) and and 25% DXP (Tenera) planting material. The clonal planting material is used as it is ex-
pected to have a higher yield than the commonly used DXP planting material.

                                                                                         QMF: RSPO-007a-13(Rev.0)
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