SAP Innovation Awards 2019 Entry Pitch Deck - Next-gen Student Success University of California, San Diego - SAP.com

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SAP Innovation Awards 2019 Entry Pitch Deck - Next-gen Student Success University of California, San Diego - SAP.com
SAP Innovation Awards 2019 Entry Pitch Deck

Next-gen Student Success
University of California, San Diego
SAP Innovation Awards 2019 Entry Pitch Deck - Next-gen Student Success University of California, San Diego - SAP.com
https://www.sap.com/assetdetail/2018/01/ba29fa3b-eb7c-0010-82c7-
eda71af511fa.html

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SAP Innovation Awards 2019 Entry Pitch Deck - Next-gen Student Success University of California, San Diego - SAP.com
Next-gen Student Success
University of California, San Diego
       “Quote”              Challenge
“The SAP Student Activity
Hub will allow our
university to tap into the
power of SAP’s platform to
analyze the student         Solution
experience in real time and
deliver a more
personalized learning
environment for those
enrolled at UC San Diego.
The ability to measure      Outcome
each student’s academic
history and make individual
predictions on their future
engagement is a significant
benefit to our classroom
environment and allows
our university to run
smarter.”
                                                               Reduction in bottleneck   More personalized learning
                               Higher 4-year graduation rate
Vince Kellen, CIO at UC                                        courses                   environment
San Diego
                                                                                                                      3
Business Challenge & Objectives
Degree planning is one of the biggest challenges in higher education. This is
especially important with required courses that are on the critical path of impacted
majors. If students receive a failing grade or drop out of these courses, it becomes
a critical issue to their success.

If we can identify these “bottleneck courses” ahead of time, we can be prepared to
either offer more sections or provide extra support around these courses to help
ensure on time to degree and better student outcomes.

                                                                                       4
Project / Use Case Details
UC San Diego partnered with SAP to design and
implement a new packaged solution called
Student Activity Hub.
The SAP Student Activity Hub is a native-HANA
application containing pre-defined data
structures, analytics/predictive frameworks, and
applications geared specifically for student
success.
UC San Diego feeds in 15 years of historical
student data as input into the Student Activity
Hub and the SAP solution helped produce
insights about which classes and sections are
potential bottlenecks.
Analysts at UC San Diego have developed
analytics and dashboards, using Tableau and
Cognos to easily visualize this information and
drill down to specific classes or student
populations.

                                                   5
Benefits and Outcomes

Business / Social                  IT                          Human Empowerment

                                                               This is a contributing factor for
                                                               reducing time to degree of the
                                                               student population, which is one
Visual developed that shows
                                                               of the key metrics on the UC San
cross section of courses with a
                                   Real-time access to data.   Diego strategic plan. Advising
high enrollment and high
                                                               and class augmentation services
percentage of students receiving
                                   Better governance.          can be planned around these
a D, F, or Withdrawal. This is
                                                               courses to ensure a better
being taken into account when
                                                               passing rate.
courses are being planned as
part of degree audit.

                                                                                              6
Business Challenge & Objectives
UC San Diego offers multiple academic support and success programs to assist
students. These programs monitor the progress of students that have participated
in their program. Progress is defined by grades and attendance.

Each program would like to message participant students with information about
upcoming study sessions based on their grade trends. This allows UC San Diego to
nudge students in the right direction before they get too far off track.

                                                                                   7
Project / Use Case Details
UC San Diego partnered with SAP to design and implement a new packaged solution called
Student Activity Hub. The SAP Student Activity Hub is a native-HANA application containing pre-
defined data structures, analytics/predictive frameworks, and applications geared specifically for
student success.

For the purpose of optimizing academic support programs, UC San Digo was able to feed in 15
years of historical student data as input, and the SAP solution helped produce insights about
student progress down to the lowest level.

Central IT teams at UC San Diego have developed
standardized dashboards to allow analysts
and end users to easily visualize this information,
and then slice/dice down to specific classes or
student populations.

The next step being planned is for program
managers to be able to use hundreds of pre-
defined metrics about these students’
academic progress to target and nudge these
students.

UC San Diego has worked with SAP to design new standard applications called the Group Builder
and Message Builder, which are being rolled out now.
                                                                                                     8
Benefits and Outcomes

Business / Social                    IT                                  Human Empowerment

Visual developed to show
student performance trends                                               This is a contributing factor for
comparing Attempted Units,                                               reducing time to degree of the
Completed Units and Past Units                                           student population, which is one
over time with drill through to                                          of the key metrics on the UC San
details of classroom attendance      Ability to connect to all student   Diego strategic plan. Targeted
and homework results. Students       and learning data sources.          marketing of advising and
with a negative trend will be sent                                       academic support programs will
messages regarding additional                                            help reach in-need students.
training sessions.

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Business Challenge & Objectives
UC San Diego looks at various aspects of a student’s life that may affect their
success. High school graduation, freshman year performance, SAT score, ACT
score and/or math placement exam may indicate potential success.

Collect and store all success-relevant data attributes, and support analysis and
prediction of success.

                                                                                   10
Project / Use Case Details
UC San Diego partnered with SAP to design and implement a new packaged solution called
Student Activity Hub. The SAP Student Activity Hub is a native-HANA application containing
pre-defined data structures, analytics/predictive frameworks, and applications geared
specifically for student success.

For the purpose of analyzing and predicting student success, UCSD was able to feed in 15
years of historical student data as input, and the SAP solution helped produce insights about
student (potential) success.

Central IT teams at UC San Diego have developed
standardized dashboards to allow analysts and end
users to easily visualize this information, and then
slice/dice down to specific cohorts, colleges, divisions,
or student populations.

These analysts can now easily identify the impact of key
factors on a student’s success. Advising and class
augmentation services can be planned and targeted to the
right students, improving their chances of success.

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Benefits and Outcomes

Business / Social                 IT                                  Human Empowerment

                                                                      Identifying the impact of key
                                                                      factors allows UCSD to identify
                                                                      potential success of incoming
                                                                      students and allows UC San
Optimized use of limited campus   Ability to connect to all student   Diego advising and class
resources.                        and learning data sources.          augmentation services to be
                                                                      planned around students with
                                                                      lower key factor scores.

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Architecture

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Deployment
Date of Deployment or POC: Live as of June 2018

Number of live users:         About 100

SAP Technologies Used:
SAP Student Activity Hub                      Live
SAP HANA                                      Live
SAP SLT                                       Live
SAP SDI                                       PoC

Server Processor:     HANA in AWS

Linux Distribution:
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Emerging Technologies and Use Cases
The following Emerging Technologies and use-cases are part of the project and describe the
contribution

                Technology or Use Case             Yes/No                  Contribution to Project
     1.   Machine Learning / Artificial            Yes      We’ve incorporated a predictive algorithm that shows
          Intelligence                                      whether or not a student is on track to graduate in 4 years.
                                                            UC San Diego helped SAP develop a standard ML scenario
                                                            for course grade correlation. Plans to implement soon.
     2.   IoT
     3.   3D printing
     4.   Blockchain
     5.   API Economy / Integrate the Intelligent
          Enterprise
     6.   Cloud Native / Event Based              Yes       UC San Diego helped SAP develop an event-based
          Architectures                                     architecture to represent open source based learning
                                                            activities generated from connected learning apps. Plans to
                                                            implement soon.
     7.   Extending the digital core with SAP CP
          / ABAP in SAP CP
     8.   SAP Leonardo Application ( extending
          SAP application, using Industry
          Innovation Kits or result of Design
          Thinking workshop)
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