SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue

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SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
        Fire & Rescue Service

SERVICE PLAN
2015-2020
                                Making West Yorkshire Safer
                                www.westyorksfire.gov.uk
Making West Yorkshire Safer
www.westyorksfire.gov.uk
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
      Fire & Rescue Service

                              01                                                ABOUT THIS DOCUMENT
                              This is an interactive guide detailing how West Yorkshire Fire and Rescue Service
                              is managed and delivered. It will give you information on what we do, what we
                              have achieved and what we plan to do in the five years from 2015 to 2020.

                              HOW TO NAVIGATE THROUGH THIS DOCUMENT

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ABOUT THIS DOCUMENT

INTRODUCTION

THE NATIONAL PICTURE
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THE REGIONAL PICTURE          link to a web page in your        to a web page in your browser.                    Making West Yorkshire Safer
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THE LOCAL PICTURE

WHAT WE ARE GOING TO DO

CONTACT                       This is a close button. It will   This is a video button. It will
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                              to the original page.                                                               Making West Yorkshire Safer
                                                                                                                  www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                            02
                                                                                                                  01
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
      Fire & Rescue Service

                              02                                                                                 INTRODUCTION
                                                        Welcome to West Yorkshire Fire and Rescue Service
                                                        Plan 2015-2020. This plan outlines our key priorities
                                                        and objectives and builds upon the delivery and
                                                        achievement of the Service Plan 2011-2015.
                                                        We continue to face significant challenges not least of which is
                                                        financial challenge, however our determination to provide an efficient
                                                        and effective fire and rescue service still remains as strong as ever.

                                                        Our work with partner organisations continues to strengthen. We
                                                        continuously foster excellent links and relationships with local
                                                        authority services as well as our traditional blue-light emergency
                                                        colleagues. It is these relationships that have greatly assisted us with
                                                        introducing a targeted approach to Fire Prevention, enabling us to
                                                        identify the most vulnerable people in our communities and provide
                                                        resources accordingly.

ABOUT THIS DOCUMENT
                                                        We are committed to building on our achievements over the five
INTRODUCTION                                            years from 2015 to 2020 and will continue to report on our progress
                                                        as we work towards achieving our strategic priorities and objectives.
THE NATIONAL PICTURE                                    We are confident that our effectiveness as a public service will remain
                              Simon Pilling,            at the highest level and we will continue to achieve our ambition of
THE REGIONAL PICTURE          QFSM MA MSc DMS GIFireE   ‘Making West Yorkshire Safer’ whilst delivering value for money.

THE LOCAL PICTURE

WHAT WE ARE GOING TO DO                                 CLICK HERE FOR A REFLECTION ON OUR
                                                        ACHIEVEMENTS DURING 2011-2015
CONTACT

                                                                                                                                   Making West Yorkshire Safer
                                                                                                                                   www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                                             03
                                                                                                                                   02
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
      Fire & Rescue Service

                              03                                                        THE NATIONAL PICTURE
                              West Yorkshire Fire and Rescue Service (WYFRS) is one of 46 fire authorities in
                              England. It serves a population of more than two million people over an area of
                              more than 800 square miles.
                                                         The service is governed by the Fire and Rescue Authority which is made
                                                         up of 22 local councillors. The Fire Authority takes direction from the
                                                         Department for Communities and Local Government (DCLG) which sets the
                                                         overall structure of 46 fire authorities in England, and is responsible for the
                                                         legislation and guidelines we are required to work within.

                                                         The Local Government Association (LGA) works with fire and rescue services
                                                         to represent them on a wide range of issues from pensions and industrial
                                                         relations through to local government resources.

                                                         The Chief Fire Officers Association (CFOA) provides a professional voice for
                                                         United Kingdom fire and rescue services (FRSs) and assists the government
                                                         when developing both strategic and technical guidelines for FRSs to adhere.
ABOUT THIS DOCUMENT

INTRODUCTION

THE NATIONAL PICTURE
                                                                                              WYFRS has wider responsibilities and
THE REGIONAL PICTURE                                 BRADFORD
                                                                         LEEDS
                                                                                              potential to form part of a national
                                                      DISTRICT
                                                                        DISTRICT
                                                                                              deployment to assist anywhere in the           NATIONAL
THE LOCAL PICTURE                                                                                                                            DEPLOYMENTS
                                                                                              country. We have capability and resources
                                                CALDERDALE
WHAT WE ARE GOING TO DO                           DISTRICT                                    to respond to local and national incidents
                                                                            WAKEFIELD
                                                                             DISTRICT         or threats such as flooding, earthquake and
                                                             KIRKLEES
CONTACT                                                      DISTRICT                         chemical and terrorist incidents.

                                                                                                                                            Making West Yorkshire Safer
                                                                                                                                            www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                                                      03
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
The Department for Communities and Local Government (DCLG) is the UK Government
department for our communities and local councils in England.
DCLG is the lead government department for fire and rescue matters. They publish a
national framework (guidelines) which is agreed by Parliament, to explain what they expect
fire and rescue authorities to achieve with the government funding they receive. DCLG
provide funding to the fire authorities through an annual grant from central government in
order for fire and rescue services to meet their on-going costs. The Fire Service has its own
minister in central government.

Each fire and rescue service is required to produce an annual Statement of Assurance. The
purpose of the statement is to provide independent assurance to communities and the
Government that the service is being delivered efficiently and effectively.

Although DCLG is the government department that directs the fire service; they also
require guidance on more technical matters. For this reason they employ a Chief Fire
and Rescue Adviser (CFRA) who provides strategic advice and guidance to ministers, civil
servants and all fire and rescue authorities in England on the structure, organisation and
performance of fire and rescue services.

The CFRA is particularly important to central government during major incidents which
may include; major flooding, chemical incidents, natural disasters or even terrorist
threats.

Arrangements are in place to ensure that the ministers receive the necessary advice, guidance and support to ensure that
the impact of such events on the wider community are minimised.
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
The Fire and Rescue Service is an integral part of keeping our
communities safe and secure.
Even with greatly reduced financial resources, the sector continues to deliver robust,
professional and innovative front line services for local communities. The Local
Government Association (LGA) works with the sector to represent them on a wide range of
issues from pensions and industrial relations through to local government resources.
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
Chief Fire Officers Assocation (CFOA) is the professional voice of the UK fire and rescue
service, supporting members to fulfil their leadership role in protecting local communities
and making life safer through improved service delivery.
Providing professional advice to inform government policy, CFOA is committed to developing both strategic and technical
guidance and sharing notable practice within the wider fire and rescue service.

CFOA is the driving force in managing change and implementing reforms in the service.
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
NATIONAL DEPLOYMENTS
National deployments are governed through the
National Co-ordination and Advisory Framework
(NCAF). This introduces a structure for co-ordinating
assistance during incidents that are of national
significance or require national co-ordination.

 THE NATIONAL CO-ORDINATION
 AND ADVISORY FRAMEWORK
 (NCAF)
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
      Fire & Rescue Service

                              04                                                           THE REGIONAL PICTURE
                              The UK Fire and Rescue Services are grouped into regions with
                              West Yorkshire Fire and Rescue Service (WYFRS) being one of four fire and
                              rescue services (FRSs) making up the Yorkshire and Humber Region.
                              WYFRS has arrangements in place with each of its neighbouring fire and rescue services to assist each
                              other when incidents occur close to or over the border.

                                                                    BRADFORD
                                                                     DISTRICT          LEEDS
                                                                                      DISTRICT

ABOUT THIS DOCUMENT
                                                              CALDERDALE
                                                               DISTRICT
INTRODUCTION
                                                                                           WAKEFIELD
                                                                                            DISTRICT

THE NATIONAL PICTURE                                                       KIRKLEES
                                                                           DISTRICT

THE REGIONAL PICTURE

THE LOCAL PICTURE

WHAT WE ARE GOING TO DO

CONTACT

                                                                                                                                      Making West Yorkshire Safer
                                                                                                                                      www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                                                04
SERVICE PLAN 2015-2020 - West Yorkshire - West Yorkshire Fire & Rescue
West Yorkshire
      Fire & Rescue Service

                              05                                                                        THE LOCAL PICTURE
                              West Yorkshire Fire and Rescue Service (WYFRS) is governed by West
                              Yorkshire Fire and Rescue Authority (WYFRA). The Authority is made up of 22                                             West Yorkshire
                                                                                                                                                      Fire & Rescue Authority
                              councillors appointed by the five constituent district authorities within West
                              Yorkshire; Bradford, Calderdale, Kirklees, Leeds and Wakefield.

                              WYFRS is divided into five district management areas. We work closely with the local authorities to deliver   WYFRS is managed by the
                              targeted services at a local level thereby ensuring we meet the specific needs of individual communities.     Chief Fire Officer/Chief
                                                                                                                                            Executive and a Board of
                                                                                                                                            Directors who are responsible
                                                                                                                                            for the delivery of WYFRS’
                                                                                                                                            ambition, aim and priorities.

                                                                                                                                             MANAGEMENT
                                                                                                                                             BOARD

                                                                         BRADFORD
                                                                                                       LEEDS
                                                                          DISTRICT                                                           OUR BLUE LIGHT
                                                                                                      DISTRICT
ABOUT THIS DOCUMENT                                                                                                                          PARTNERS

INTRODUCTION
                                                                CALDERDALE
THE NATIONAL PICTURE                                             DISTRICT
                                                                                                           WAKEFIELD
THE REGIONAL PICTURE                                                                                        DISTRICT                           LOCAL RESILIENCE FORUMS
                                                                                 KIRKLEES
THE LOCAL PICTURE                                                                DISTRICT                                                   WYFRS is part of the West
                                                                                                                                            Yorkshire Resilience Forum (WYRF)
                                                                                                                                            whose aim is to co-ordinate
WHAT WE ARE GOING TO DO
                                                                                                                                            the actions and arrangements
                                                                                                                                            between responding services in
CONTACT                                                                                                                                     the area.

                                                                                                                                            Making West Yorkshire Safer
                                                                                                                                            www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                                                       05
Local Resilience Forums (LRFs) are multi-agency partnerships
made up of representatives from local public services,
including the emergency services, local authorities, NHS,
Environment Agency and others that work together to prepare
for emergencies.
LRFs also work with other partners in the military and voluntary sectors who provide a
valuable contribution to LRF work in emergency preparedness.

Throughout the UK, we are ready and able to deal with potential emergencies and
disruptive events; these can range from natural disasters like flooding or heavy snow to
deliberate acts or attacks. LRFs are the principle conduit for organisations that respond
to emergency incidents to provide collaboration and co-operation with one another.
West Yorkshire Fire and Rescue Service (WYFRS) works closely
with other emergency services which enables the sharing
of information and expertise when incidents occur. Working
closely with our blue-light partners ensures:
• A greater understanding of partners roles, capabilities and
  ways of working
• More efficient use of resources
• Collaborative ventures using shared property and systems for
  resilience if needed
• Improved identification and protection of vulnerable people
  in the community
• Opportunities to plan and train for events together
• Clarity of communication between organisations
West Yorkshire
      Fire & Rescue Service

                              06                               WHAT WE ARE GOING TO DO
                              In a challenging financial climate, fire and rescue services are facing
                                                                                                           AMBITION AIM
                              reductions in central funding. As a result it is necessary to ensure that    AND PRIORITIES
                              creative thinking is applied to find solutions to maintain and improve
                              service delivery; optimise use of resources; reduce unnecessary costs
                              and provide value for money to the tax payer.
                                                                                                           COMMUNITY RISK
                              OUR PRIORITIES FOR 2015-2020                                                 MANAGEMENT
                                                                                                           STRATEGY

                                         Deliver a proactive
                                         community safety
                                                                                                           WHAT WE HAVE
                                         programme
                                                                                                           DONE

                                         Deliver a professional
                                         and resilient emergency
ABOUT THIS DOCUMENT                      response service                                                  ACTION PLANS

INTRODUCTION
                                         Provide a safe skilled
THE NATIONAL PICTURE                     workforce that serves the
                                         needs of a diverse community                                      TARGETS AND
THE REGIONAL PICTURE                                                                                       PERFORMANCE

THE LOCAL PICTURE
                                         Provide effective and ethical
WHAT WE ARE GOING TO DO                  governance and achieve
                                         value for money
CONTACT

                                                                                                          Making West Yorkshire Safer
                                                                                                          www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                    06
DELIVER A PROACTIVE
               COMMUNITY SAFETY
               PROGRAMME
West Yorkshire Fire and Rescue Service (WYFRS)                                 Fire Prevention
                                                                                                                                              CLICK HERE
Service Plan outlines the overall ambition of ‘Making                          The main objective of the Fire Prevention team is to           FOR MORE
West Yorkshire Safer’ and establishes an ambitious                             make people safer in their own homes and on the                INFORMATION
set of service delivery targets. The Fire Safety                               roads.
function sets out the Prevention and Protection
                                                                               There is a small central team responsible for co-
measures that will achieve those targets.
                                                                               ordinating and supporting the workloads but the
The objectives of the Prevention and Protection departments support the        delivery of services is carried out at a local level through
aim, to ‘provide an excellent fire and rescue service working in partnership   teams working within the districts.
to reduce death, injury, economic loss and contribute to community well
                                                                               This strategy ensures local ownership and an increased
being’, and their entire workload is focused on achieving this.
                                                                               understanding of the needs of the community.

  Future Outlook                                                               Fire Protection
  • West Yorkshire will be a safer place with fewer serious fires,             The purpose of the Fire Protection team is to ensure
    due to the implementation of effective prevention and                      that businesses and the places where people go are
    protection strategies.                                                     safe from fire.
  • We are committed to strengthening our partnerships and                     This is achieved through the enforcement of the law
    our local officers will provide leadership in the heart of their           but also supporting businesses wherever possible and
    communities to protect those at heightened risk from fire.                 ensuring they are given the very best advice.
DELIVER A PROFESSIONAL
             AND RESILIENT EMERGENCY
             RESPONSE SERVICE
The delivery of a professional and resilient                       Operations Response
                                                                                                                            CLICK HERE
emergency response service is the responsibility of                Operations Response is responsible for the day to day    FOR MORE
the Operations Department.                                         management of fire stations and associated crews.        INFORMATION

                                                                   They also have responsibility for ensuring the correct
                                                                   procedures and equipment are in place to enable crews
  Future Outlook
                                                                   to deal with any incident they face.
  • We will reduce the impact of emergency incidents through
    the provision of an effective response capability.
  • We will have re-shaped our emergency response through the
    merger of fire stations, removal of under-utilised resources
    and collaborative building sharing.
  • Emergency response times will reflect our risk based
    planning assumptions and although we will have fewer           Operational Support                                      CLICK HERE
    resources, these will be provided in optimum locations.        The role of Operational Support is to ensure we          FOR MORE
  • We will have integrated into the Emergency Services                                                                     INFORMATION
                                                                   have the right people with the right equipment, the
    Network through the Emergency Services Mobile                  necessary training and informative plans to deal with
    Communications Programme.                                      any reasonably foreseeable incident and its associated
                                                                   impact.
PROVIDE A SAFE SKILLED
               WORKFORCE THAT SERVES THE
               NEEDS OF A DIVERSE COMMUNITY
Our employees are our most valuable asset                           Our Service Support function
and we place the highest priority on ensuring                       incorporates the following departments:
their health, safety and welfare as we do with
those visiting our premises or those who may                         DIVERSITY
be affected by our activities.
We ensure that training and development is integral to West
Yorkshire Fire and Rescue Service and is provided to all roles to
                                                                     HUMAN
achieve the ambition of ‘Making West Yorkshire Safer’.
                                                                     RESOURCES
We aim to recruit a diverse workforce to reflect the community
that we serve.
                                                                     INFORMATION
   Future Outlook                                                    AND
                                                                     COMMUNICATIONS
   • Our firefighters will be safer through improved training
     and development opportunities, using the best available
                                                                     TECHNICAL
     equipment and state of the art communications systems.
                                                                     SERVICES
   • With flexible working arrangements we will provide an
     efficient and effective emergency response service.
   • We will have continually developed industrial and
     employee relations to ensure an effective, safe and
     competent workforce.
PROVIDE EFFECTIVE AND
              ETHICAL GOVERNANCE AND
              ACHIEVE VALUE FOR MONEY
West Yorkshire Fire and Rescue Service ensure                          Committee Services                                       CLICK HERE
that ‘Best Value’ principles are developed in                          Committee Services provides administrative               FOR MORE
order to deliver high quality and cost effective                       support for the Fire Authority.                          INFORMATION
services to the community.
The organisation has a number of departments that support the
                                                                       Corporate Services                                       CLICK HERE
delivery of this priority.
                                                                       Corporate Services provides professional,                FOR MORE
                                                                       technical and administrative services.                   INFORMATION

  Future Outlook
  • We will have responded to financial challenges and will be         Finance Department                                       CLICK HERE
    delivering an effective fire and rescue service at significantly
                                                                       Finance department provides financial management         FOR MORE
    lower cost.                                                                                                                 INFORMATION
                                                                       services and manages the Authority’s affairs to
  • We will maintain our excellent reputation and continue to be
                                                                       secure the economic, efficient and effective use of
    regarded as one of the highest performing fire and rescue
                                                                       resources and its assets.
    services.
  • We will have completed a comprehensive review of our assets
    having undertaken a rationalisation and investment programme.      Legal Services                                           CLICK HERE
  • We will have implemented a comprehensive organisational            The Legal Services department deals with matters         FOR MORE
    assurance process.                                                 relating to public and employer’s liability, contracts   INFORMATION
                                                                       and employment matters.
WHAT WE HAVE DONE
We developed a Service Plan for 2011–2015 which detailed four strategic priorities to deliver
                                                                                                                                   SERVICE PLAN
our ambition of ‘Making West Yorkshire Safer’. These were our priorities:                                                          2011-2015

          Deliver a proactive fire prevention                         Deliver a professional and resilient
          and protection programme                                    emergency response service
          Our key objectives were:                                    Our key objectives were:                                     ACHIEVEMENTS
          • Ensure the authority’s statutory fire protection duties   • Improve operational capability in response to changes
            are discharged efficiency and effectively in order to       in risk and demand
            reduce the incidence of fire and the effects of fire      • Provide assurance in relation to operational
            should it occur                                             performance
                                                                                                                                   TARGETS AND
          • Work with partners to deliver a reduction in fires,       • Enhance operational knowledge and competence of            PERFORMANCE
            road traffic incidents and anti-social fire related         the fire crews and officers
            behaviour

                                                                                                                                   CONSULTATION
          Provide a safe competent and                                Provide effective and ethical                                AND ENGAGEMENT
                                                                      governance and achieve value for                             FEEDBACK
          diverse workforce
          Our key objectives were:                                    money in managing resources
          • Facilitate the implementation of strategic change         Our key objectives were:
            across the organisation                                   • Provide appropriate and high quality buildings, vehicles
          • Provide a healthy and safe workforce                        and equipment to ensure operational effectiveness, and
          • Provide a competent and skilled workforce                   be environmentally sound
          • Provide a diverse workforce                               • Provide effective systems of control and performance to
                                                                        ensure the service operates efficiently
West Yorkshire
      Fire & Rescue Service

                              07                                                                            CONTACT
                                                                                                              DEPARTMENT
                                                                                                              CONTACTS

                              If you would like this information in another format or language,
                              please telephone 01274 682311
                                                                                                              DIRECTORS AND
                                                                                                              SENIOR OFFICERS
                              For FREE safety advice, visit www.westyorksfire.gov.uk

                                                                   West Yorkshire Fire and Rescue Service     DISTRICT
                                                                   Oakroyd Hall                               CONTACTS
                                                                   Bradford Road
                                                                   Birkenshaw
                                                                   West Yorkshire                             ELECTED MEMBERS
                                                                   BD11 2DY

ABOUT THIS DOCUMENT                                                Information@westyorksfire.gov.uk
INTRODUCTION                                                                                                  STATION
                                                                                                              CONTACTS
THE NATIONAL PICTURE          Connect with us:

THE REGIONAL PICTURE                  @West_Yorks_FRS

THE LOCAL PICTURE                     @WYFRS_incidents

WHAT WE ARE GOING TO DO               /westyorkshirefire

CONTACT                               /westyorkshirefrs

                              Design & Production: Ignite Design                                             Making West Yorkshire Safer
                                                                                                             www.westyorksfire.gov.uk

SERVICE PLAN 2015-2020                                                                                       07
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