Service Profile for Biloela Hospital - Infrastructure Renewal Planning Project for Rural and Remote Areas July 2010 - Queensland Parliament

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Part B (2)

     Service Profile
   for Biloela Hospital
 Infrastructure Renewal Planning
Project for Rural and Remote Areas

                           July 2010

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Infrastructure Renewal Project for Rural and Remote Areas
Service Profile for Biloela Hospital                                                                 Paper 2, July 2010

Contents

1     Executive summary ........................................................................................................ 3
2     Service profile for Biloela Hospital ............................................................................... 4
      2.1     Geographic profile ......................................................................................................4
      2.2     Demographic profile ...................................................................................................5
              2.2.1      Catchment population...............................................................................5
              2.2.2      Services in the secondary catchment.......................................................7
      2.3     Biloela Hospital...........................................................................................................8
              2.3.1      Hospital inpatient activity including current beds......................................9
                            •     Current activity ............................................................................................... 9
                  2.3.2      Projected activity ....................................................................................10
      2.4         Core services ...........................................................................................................12
                            •     Surgical and procedural ............................................................................... 12
                            •     Maternity ...................................................................................................... 12
                            •     Emergency Department ............................................................................... 13
                            •     General medical ........................................................................................... 14
                            •     Non-admitted occasions of services............................................................. 14
                  2.4.1           Visiting specialist services ......................................................................15
                            •     Medical Specialist Outreach Assistance Program........................................ 15
                  2.4.2           Current support services ........................................................................16
                            •     Pathology ..................................................................................................... 16
                            •     Medical imaging ........................................................................................... 16
                            •     Pharmacy ..................................................................................................... 16
                            •     Dental/oral health services ........................................................................... 16
      2.5         Primary health care and community health services................................................17
                            •     Other Service Providers ............................................................................... 17
                            •     Integrated mental health services ................................................................ 18
                            •     Allied health services ................................................................................... 18

3     Current and future bed requirements ......................................................................... 19
      3.1    Summary of projected bed requirements .................................................................19

4     References..................................................................................................................... 20
5     List of figures and tables ............................................................................................. 21

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Infrastructure Renewal Project for Rural and Remote Areas
 Service Profile for Biloela Hospital                                                   Paper 2, July 2010

1 Executive summary
 The Infrastructure Renewal Planning Project for Rural and Remote Areas has been
 identified by the Deputy Premier as a priority project aimed at providing a
 comprehensive and prioritised health infrastructure program for rural Queensland.
 The need to address health inequities and access to hospitals in remote areas has
 also been identified by the Commonwealth Government’s National Health and
 Hospital Network Agreement 2010.
 This Service Profile for Biloela Hospital is one of 12 profiles developed for each of the
 Queensland prioritised rural sites. The profile identifies that the current level (draft
 CSCF v3.0 Level 3) and mix of clinical services provided at each site, with a focus on
 the core services of surgical and procedural, maternity, Emergency Department and
 general medical.
 Table 1 outlines the current and future bed requirements for Biloela Hospital. To
 improve the efficiency of current service delivery at Biloela Hospital, infrastructure
 upgrades will be required for the Emergency Department and maternity services
 area. In addition, an Outpatients Department is required so that services can be
 relocated from their current location in an unused ward.
 Biloela Hospital Emergency Department does not currently have an appropriate
 resuscitation bay or acute treatment spaces—monitored beds located in the ward are
 used for this purpose. The layout of the maternity services area requires
 improvement, and specific maternity consultation rooms and a child-friendly waiting
 area are needed. Infrastructure improvement to these two services would enable
 growing levels of emergency activity to be safely accommodated and provide an
 enhanced environment for women to access maternity care close to where they live.
 Rural hospitals rely on visiting clinicians to provide a range of specialist services.
 Dysfunctional layouts and insufficient treatment spaces make it difficult to attract
 specialists to the hospital to provide these services. Without the services provided by
 visiting specialists rural communities will continue to experience health inequities.
 Rural hospitals typically have difficulty recruiting staff, and the age and condition of
 accommodation provided is a major barrier to attracting and retaining a skilled
 workforce. If staff cannot be recruited and retained, patient access to safe and
 sustainable services will be compromised.
 Table 1:      Summary of current and future bed requirements for Biloela Hospital
  Bed and treatment spaces                   Current number            Number required by 2021/22
  Overnight beds                                25                        16
  Same day beds                                  0                         2
  Bed alternatives                               0                         0
  Emergency Department                           6                         5
  treatment spaces
  Multipurpose consultation rooms                0                         5+
  (for outpatients)                                                        3 maternity consultation rooms

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Infrastructure Renewal Project for Rural and Remote Areas
   Service Profile for Biloela Hospital                                                   Paper 2, July 2010

 2 Service profile for Biloela Hospital
2.1 Geographic profile
   Biloela Hospital is located in the Central Queensland Health Service District (the
   District), which extends from the central Queensland Coast west to the Central West
   Health Service District between Emerald and Alpha. It incorporates four distinct
   areas: Rockhampton, Gladstone, Banana (Biloela) and Central Highlands (Emerald).
   Central West Health Service District (neighbouring to the west) also flows into the
   District for higher level services (Figure 1).
   Banana
   The main town in the Banana area is Biloela, located 146 kilometres south of
   Rockhampton and 121 kilometres west of Gladstone. The rural area includes the
   smaller towns of Moura, Theodore and Baralaba.
   Figure 1: Map of Central Queensland Health Service District

   Source: http://www.health.qld.gov.au/maps/mapto/centralQld.asp

   According to the Australian Statistical and Geographical Categories, Biloela is
   classified as ‘outer regional’ with a remote area score of RA3.1 Other areas in the
   District, such as Springsure and Gemfields, are classified as ‘remote’ with a remote
   area score of RA4.1

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     Service Profile for Biloela Hospital                                                   Paper 2, July 2010

 2.2 Demographic profile

2.2.1 Catchment population
     In 2006, approximately 56 per cent of the District population resided in the
     Rockhampton Base Hospital primary catchment area, 24 per cent in Gladstone,
     12 per cent in Emerald and eight per cent in Biloela.
     Rockhampton is the main population centre, accommodating more than half of the
     District’s population. The second largest population centre is Gladstone and
     surrounds, supporting approximately one quarter of the District population.
     As Rockhampton Base Hospital provides a higher level of service, its secondary
     catchment area covers the whole of the District and includes some flows from Central
     West Health Service District. The proportion of District activity provided by hub sites
     is shown in Table 2. These proportions are a better indication of demand for services
     by site and for assessing distribution of resources.
     Table 2:       Proportion of inpatient activity provided in Central Queensland Health
                    Service District by hub hospitals 2006/07
      District Hospital                                                       % Inpatient Separations
      Rockhampton and Yeppoon                                                             60
      Gladstone                                                                           19
      Emerald                                                                               8
      Biloela                                                                               3
      Other District hospitals                                                            10
                                                              Total                      100

     Source: Hardes Associates, May 2008
     Note: Excludes Chemotherapy and Renal Dialysis

     Based on the 2001 Census projections for Statistical Local Areas (SLAs), the
     populations of Gladstone and Emerald are expected to increase most sharply
     between 2006–2026 (62% and 55% respectively), with a 35 per cent increase for the
     Rockhampton Base Hospital catchment population and only eight per cent for the
     Biloela catchment. Current and projected resident population by SLA is shown in
     Table 3.
     Table 3:       Estimated population in the District by SLAs (2006) and percentage
                    projected change 2006–2026
                                                                             % Change            % Change
      SLA                                                  2006^            2006–2016^^         2006–2026^^
      Banana                                                 14,224                2                 5
      Bauhinia                                                2,324                9                18
      Calliope                                               17,538               34                73
      Duaringa                                                7,187               20                38
      Emerald                                                15,364               34                68
      Fitzroy*                                               11,213               34                60
      Gladstone                                              31,028               29                55
      Livingstone                                            30,637               30                61
      Mount Morgan                                            3,170               10                15
      Peak Downs                                              3,401               18                37

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Infrastructure Renewal Project for Rural and Remote Areas
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                                                                         % Change            % Change
 SLA                                                     2006^          2006–2016^^         2006–2026^^
 Rockhampton                                               62,610             11                  18
 Taroom – CQ Part                                           1,399            N/A                 N/A
 Woorabinda                                                   928            N/A                 N/A
                                          Total          201,023              21                  41

Source: Medium Series Population Projections, based on 2006
Census, Dept of Infrastructure & Planning (PIFU)
^ PIFU 2006 Edition, Area Grouping Created by Queensland Health
^^ PIFU, 2008 Edition, LGA boundaries.
* Excludes Balance of Fitzroy SD (c) – 918 people (2006).

In 2006, the majority of residents in the District were born in Australia, with residents
born in other countries mostly originating from New Zealand or the United Kingdom.
In 2006, statistics indicated that 97–98 per cent of residents spoke English at home,
reflecting the predominantly Australian and English-speaking population.
Table 3:      Estimated Aboriginal and Torres Strait Islander population in
              Central Queensland District 2006 Census
 Age Group in Years                2006               % Aboriginal and Torres Strait Islander Population
      0–14                       4,153                                        40.1
     15–44                       4,718                                        45.6
     45–64                       1,218                                        11.8
     65+                           261                                          2.5
                  Total         10,350                                        100

Source: Office of Economic and Statistical Research (March 2008)
Note: Aboriginal and Torres Strait Islander splits have been synthetically estimated and should be used
with caution.

In 2006, five per cent of the District population identified as Aboriginal and Torres
Strait Islander. It is a very young population, with 86 per cent of Aboriginal and Torres
Strait Islander people being under 44 years and 40 per cent under 14 years and only
2.5 per cent of people over 65 years in 2006. Of that population, 4.8 per cent resided
in the SLA of Banana (493 persons).
In the Biloela area, the meat industry has attracted immigrants from South America,
some of whom have specific health problems, including respiratory tuberculosis.

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2.2.2 Services in the secondary catchment
     Rockhampton Base Hospital is the main referral hospital for the District, and to some
     extent the Central West Health Service District. In addition to Rockhampton Base
     Hospital, there are three other hub hospitals that provide services for local areas of
     the District and some support smaller facilities within their area. These include:
     Gladstone, Emerald and Biloela Hospitals. Hub hospitals and smaller
     hospitals/outpatient clinics included in their areas are as follows:
         • Rockhampton Base Hospital and Yeppoon, Mount Morgan, Woorabinda, and
             Duaringa Outpatient Clinics
         • Gladstone Hospital
         • Emerald Hospital and Blackwater, Springsure, Clermont, Dysart, Rolleston,
             Middlemount, Tieri, Capella and Gemfields Outpatient Clinics
         • Biloela Hospital and Baralaba, Moura, Theodore, Taroom and Cracow
             Outpatient Clinics.

     The District provides a range of hospital services and has a District-wide total self
     sufficiency of:
         •    66 per cent for adult overnight separations
         •    53 per cent for adult same day separations
         •    61 per cent for paediatric overnight separations
         •    80 per cent for paediatric same day separations.

     The majority of patients (90%) from the SLA of Banana, who were admitted to a
     hospital other than Biloela Hospital, were admitted to a hospital in Central
     Queensland, with a total of 3344 separations. The next highest Health Service
     District used by Banana residents was Metro North, with smaller numbers scattered
     across the state. The highest numbers of separations were for obstetrics and
     non-subspecialty medicine and surgery, with similar numbers for both same day and
     overnight separations.

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2.3 Biloela Hospital
    Biloela Hospital is a 25 bed facility that provides a range of general medical, low risk
    surgical procedures and birthing services.
    There are two general practitioners in Biloela who currently provide anaesthetics and
    obstetrics services to the Hospital. However, the District advises that one general
    practitioner is retiring in September and the other is reducing his general practitioner
    clinic to one day per week. Two locums with obstetrics and gynaecology skills are
    commencing employment at Biloela Hospital in July and September for six months.
    Clinical support services include x-ray services and simple pathology testing via
    iSTAT machine provided by licensed medical and nursing staff. There is a
    pharmacist on site at Biloela Hospital (the pharmacist position is currently filled by
    locum staff). There are also two private pharmacies located in town.
    The basis for identifying gaps in service capability against the core service profile is
    to secure and consolidate services provided at Biloela Hospital, identified as the
    primary hub service in the District. This may involve enhancing existing service roles
    and staffing levels to support its role in the District.
    The current level of service capability at Biloela Hospital is outlined in Table 4.
    Services provided should align with the draft CSCF v3.0 Level 3 or lower. Gaps are
    identified against this level of service in Table 4.
    Providing the minimum suite of core services aims to ensure the provision of surgical
    and procedural, maternity, Emergency Department and general medical services at
    Biloela Hospital.
    Table 4:      Draft CSCF v3.0 service gap analysis for Biloela Hospital
                                                                          Current
                                Draft CSCF                                CSCF
     Core services              v3.0 Level     Current services           Level        Gaps
     Emergency services              3         Emergency services              3
     Medical services                3         Medical services                3
     Surgical services               3         Surgical services               3
     Peri-operative services         3         Peri-operative Services         3       Currently no
                                                                                       permanent staff–
                                                                                       services provided by
                                                                                       locums
     Anaesthetics services           3         Anaesthetics services           3
     Maternity services              3         Maternity services              3
     Neonatal services               3         Neonatal services               3
     Mental health Services          2         Mental health services          2
     Rehabilitation services         3         Rehabilitation services         3
     Palliative care services        2         Palliative care services        2
     Pathology services              3         Pathology services              2       No laboratory on site –
                                                                                       specimens transferred
                                                                                       to Gladstone and
                                                                                       Rockhampton
     Medical imaging                 3         Medical imaging                 2       No ultrasonographer
     services                                  services                                on site – visiting
                                                                                       service only
     Pharmacy services               3         Pharmacy services               3

    Source: Queensland Health, February 2010

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2.3.1 Hospital inpatient activity including current beds
      Current activity
      Biloela Hospital has an annual average occupancy rate of around 40 per cent for all
      age services. Patients from the District account for 95.4 per cent of separations. The
      remaining five per cent of patients are predominantly from the Sunshine Coast–Wide
      Bay Health Service District.
      Table 5:      All age activity at Biloela Hospital by separations and district of residence
                    2008/09
       District of residence                          Separations                %*                  Beddays
       Central Queensland                                1154                   95.4                 3101
       Sunshine Coast-Wide Bay                              33                   2.7                   75
       Other States and Overseas                             7                   0.6                    6
       Metro South                                           5                   0.4                    2
       Darling Downs-West Moreton                            2                   0.2                    4
       Gold Coast                                            2                   0.2                    4
       Mackay                                                2                   0.2                    2
       Metro North                                           2                   0.2                    2
       Townsville                                            1                   0.1                    1
       South West                                            1                   0.1                    1
       Mt Isa                                                1                   0.1                    0
                                             Total       1210                   100                  3198

      Source: Queensland Health Admitted Patient Data Collection, April 2010
      *Rounded to nearest 0.1 per cent

      The acute ward at Biloela Hospital is a 25 bed unit. As a hub service, Biloela Hospital
      should provide draft CSCF v3.0 Level 3 services. Table 6 shows the top overnight
      Service Related Group (SRG) in 2008/09 was obstetrics with 133 separations,
      closely followed by non-subspecialty medicine with 118 separations. Medical
      separations, including non-acute, non-subspecialty medicine and respiratory
      medicine, accounted for the highest number of beddays. Non-subspecialty surgery
      was the top same day SRG, closely followed by gynaecology and orthopaedics.
      As there is minimal paediatric activity at Biloela Hospital, this has been combined
      with the adult activity (Table 6).
      Table 6:      Top 10 all age Service Related Groups at Biloela Hospital 2008/09
       SRG Same Day                                  SRG Overnight                     Separations      Beddays
       Non-subspecialty Surgery              47      Obstetrics                          133             321
       Gynaecology                           33      Non-subspecialty Medicine           118             371
       Orthopaedics                          33      Non-subspecialty Surgery             98             230
       Cardiology                            25      Respiratory Medicine                 89             486
       Ophthalmology                         21      Cardiology                           75             172
       Non-subspecialty Medicine             19      Orthopaedics                         73             238
       Obstetrics                            14      Gastroenterology                     50             132
       Neurology                             11      Neurology                            33             211
       Urology                               11      Endocrinology                        25             181
       Respiratory Medicine                   8      Non-acute                            23             265

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      As shown in Table 7 and Table 8, the five year trend in all age separations for Biloela
      Hospital was for a slight increase (10%), whereas total beddays decreased slightly
      (9%).
      Table 7:      Five year trend for separations for combined medical surgical and
                    procedural activity (all age) at Biloela Hospital 2004/05–2008/09
                                                                                                        % Change
       Separations                    2004/05      2005/06      2006/07     2007/08      2008/09        Over 5 Years

       All age activity                1254        1347         1007          982        1377                10

      Source: Queensland Hospital Admitted Patient Data Collection, Queensland Health, Oct 2008
      # Preliminary data, subject to change
      Note: Includes chemotherapy, renal dialysis and qualified neonates (if applicable)

      Table 8:      Trend in bed utilisation (beddays) for combined medical surgical and
                    procedural activity (all age), Biloela Hospital 2004/05–2008/09
                                                                                                        % Change
       Bed utilisation                2004/05      2005/06      2006/07     2007/08      2008/09        Over 5 Years

       All age activity                3808        3611         3432         3952        3472                -9

      Source: Queensland Hospital Admitted Patient Data Collection, Queensland Health, Oct 2008
      # Preliminary data, subject to change
      Note: Includes chemotherapy, renal dialysis and qualified neonates

2.3.2 Projected activity
      In rural hospitals providing a draft CSCF v3.0 Level 3 service, beds are not
      designated into specific bed type categories as there are no specialist clinical units.
      This arrangement also provides flexibility at the local District/facility level to use beds
      as needed dependent on local activity. The profile of projected activity in rural
      hospitals is not expected to change, however, with improved infrastructure—including
      modernised layouts and or refurbishment of current buildings—strengthening of
      current services would occur. Maternity, emergency services, surgical and outpatient
      services could continue to grow and provide more efficient services.
      The bed types and treatment spaces set out in Table 20 and Table 21 reflect the
      categories from the More Beds for Hospitals Strategy.2 It should be noted that many
      of the categories outlined in the More Beds for Hospitals Strategy2 are not applicable
      for rural hospitals. The projections have been calculated using aIM data and data
      templates developed by the Planning and Coordination Branch Statewide (Data)
      Team. The benchmarks and methodology used for calculating the projected bed
      categories are described in the Methodology Section of the Statewide Implications for
      Rural Service Provision.
      Biloela Hospital currently has 25 multi-purpose overnight beds, which are sufficient to
      meet activity requirements until 2021/22. Projections indicate that by 2021/22, 16
      overnight beds will be required (applying an 85 per cent occupancy rate) and 19
      overnight beds (applying a 70 per cent occupancy rate).
      Currently, there are no same day beds, but it is projected that two will be required by
      2011/12, with no further increase to 2021/22. There are currently no designated
      Stage 2 recovery chairs at Biloela Hospital as ward beds are utilised for this purpose.

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Unlike inpatient activity, detailed projections are not available for Emergency
Department activity. As a result, future emergency demand has been assessed using
current activity data by facility, projected population growth and an application of
previous trends in activity.
While the current number of Emergency Department treatment spaces is sufficient up
to 2021/22, the current Emergency Department at Biloela Hospital does not have an
appropriate resuscitation bay or acute treatment spaces—monitored beds located in
the ward are used for this purpose. Biloela Hospital also requires an
isolation/decontamination room and psychiatric treatment space.
There is currently no defined Outpatient Department—an unused ward is utilised for
this purpose—so there are no designated outpatient consultant rooms. A minimum of
five consultation rooms are required to meet demand for visiting specialist outpatient
clinics up to 2021/22.
Biloela Hospital currently has one Operating Theatre, which is sufficient to meet
needs up to 2021/22 based on current activity levels. Using the Victorian Normative
Benchmarks, Biloela Hospital currently requires an additional Stage 1 recovery bay.
Biloela Hospital has sufficient delivery and treatment suites to meed expected
demand up to 2021/22. However, three maternity consultation rooms, a
multipurpose/staff/education room and a child-friendly waiting area are currently
required.
Table 9 details total birth projected for residents of the District, regardless of where
the birth takes place. It is estimated that Central Queensland will account for 5.3 to
5.5 per cent of total births (4387) in Queensland during the period of 2005/06 and
2021/22. Total births for the Central Queensland Health Service District as a district
of residence are projected to increase significantly (107%) by 2021.
The primary catchment area for Biloela Hospital is the Banana Statistical Local Area
(SLA). Projections for the Banana SLA estimate there will be 259 births in 2021/22.
There is expected to be a 21 per cent increase in births at Biloela between 2007/08
and 2021/22.
Table 9:      Current and projected births 2007/08–2021/22
                                                                                         % of change
                                         2007/08     2011/12     2016/17     2021/22     2007/08–2021/22
 Total births for the Central
 Queensland Health Service               2120        3650        4080        4387              107
 District as a district of residence
 Biloela
                                          214          236         258         259              21
 (including Banana SLA)^

Source: Queensland Hospital Admitted Patient Data Collection, April 2010
^Projections developed by Office of Economic and Statistical Research (OESR) using Perinatal Data
Collection and SLA using high series birth projections

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2.4 Core services
   Outlined below is a description of the four core services provided at Biloela Hospital:
   surgical and procedural, maternity, Emergency Department and general medical.
   Surgical and procedural
   Biloela Hospital provides surgical and procedural services at a draft CSCF v3.0 Level
   3 service.
   In rural hospitals, allowance must be made for adequate bed numbers to
   accommodate scheduling and case numbers on the theatre list on the days
   specialists visit. Currently, Biloela Hospital uses its overnight beds for day surgery
   admissions as there are no Stage 2 recovery chairs.
   In 2008/09, gynaecology (same day activity) and obstetrics (overnight activity)
   accounted for the highest number of surgical separations at Biloela Hospital.
   Obstetrics also accounted for the highest number of beddays, with an average length
   of stay of three days.
   Table 10: Top 10 surgical and procedural Service Related Groups same day and
             overnight for Biloela Hospital for 2008/09
                                                                Same Day          Overnight
    Surgical and procedural SRGs                                Separations       Separations     Beddays
    Obstetrics                                                           -              28           83
    Plastic and Reconstructive Surgery                                  7               11           38
    Non-subspecialty Surgery                                            5                 7          22
    Colorectal Surgery                                                   -                6          11
    Ophthalmology                                                      17                 9           9
    Gynaecology                                                        24                 7           8
    Vascular Surgery                                                     -                1           8
    Urology                                                             3                 2           7
    Extensive Burns                                                      -                1           2

   Source: Queensland Hospital Admitted Patient Data Collection, Queensland Health, April 2010

   Maternity
   In the District, 98 per cent of births occur at Rockhampton, Gladstone, Emerald or
   Biloela Hospitals, with 80 per cent being at Rockhampton or Gladstone Hospitals.
   Biloela has the least births per year amongst the hub hospitals, with around 130–150
   per year.
   The Maternity Unit at Rockhampton Base Hospital is the main hub for obstetrics in
   the District, supporting lower level services at Gladstone, Emerald and Biloela.
   Maternity services are provided at Rockhampton Base Hospital for low, medium and
   high risk pregnancies and deliveries for 32 weeks gestation or later.
   Biloela Hospital had on average 137 births per year between 2003/04–2007/08, and
   received women from outlying towns of Moura, Baralaba, Theodore, Monto and
   Taroom (Table 11).

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Table 11: Births at Biloela Hospital 2003/04–2007/08
                                         2003/04       2004/05       2005/06       2006/07     2007/08^
 Births                                   140            131           143           151         120

Source: Perinatal Data Collection, Queensland Health, October 2008
^Data for July-Dec 07 extrapolated to full year.

Based on current patterns of use by 2021, 56 per cent of births will be at
Rockhampton Base Hospital (1302), 27 per cent at Gladstone (633), 12 per cent at
Emerald (278) and five per cent at Biloela (126). The average length of stay for
caesarean sections is 4.8 days and for vaginal births is three days.
Over the last five years, there has been a 59 per cent decrease in maternity
outpatients at Biloela Hospital (Table 12).
Table 12: Gynaecology and maternity occasions of service at Biloela Hospital
          2004/05–2008/09
 Clinics                                 2004/05       2005/06       2006/07       2007/08     2008/09
 Gynaecology                              129            124            92           107          67
 Maternity                                231             48              7          138          94

Source: Queensland Hospital Admitted Patient Data Collection, Queensland Health, April 2010

Paediatrics
Monthly paediatric outreach clinics are conducted at Woorabinda, Emerald, Biloela
and Yeppoon, supplemented by telehealth consultancy advice.
Paediatric activity is low, with the total number of beddays for 2008/09 at 173,
including both same day and overnight separations. Only one bed will be required to
manage future paediatrics activity at Biloela Hospital based on current activity.
Emergency Department
Overall, emergency activity at Rockhampton, Gladstone, Emerald and
Biloela Hospitals has increased by 11 per cent over the past five years.
The total number of Emergency Department presentations at Biloela Hospital has
increased by 17 per cent in the period between 2004/05 and 2008/09 (Table 13).
This is despite the fact that Biloela Hospital does not have a functional Emergency
Department. Monitored beds in the ward are currently used as a resuscitation
treatment space. The other acute treatment spaces are also dysfunctional as there is
inadequate space to manoeuvre trolleys.
In the period 2004/05 to 2008/09, the majority of Emergency Department activity was
for Triage Categories 4–5 (approximately 75% of all Emergency Department activity)
and there was a slight increase in activity for Triage Categories 1–5. During this
period the number of patients admitted and transferred decreased by 55 per cent
(Table 13).
Where percentages do not total 100 per cent, this is due to patients who did not wait
for treatment for reasons unknown (these patients are reflected in Table 13).

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Table 13: Percentage of Emergency Department presentations admitted/transferred,
          Biloela Hospital 2004/05–2008/09
                                                                                               % Change
 Presentations                   2004/05          2005/06    2006/07     2007/08   2008/09     Over 5 Years
 Total number of                  4000            3440        3357       4324      4676             17
 Presentations
 % of admitted transferred             20           15            12       15          9           -55
 % of Triage Categories 1–              7            7            13          9       13            86
 3
 % of Triage Categories 4–             72           78            74       76         77             7
 5

Source: Queensland Hospital Admitted Patient Data Collection, Queensland Health, April 2010

General medical
General medical services at Biloela Hospital are routinely provided by nursing,
medical (general practitioner and senior medical officers) and allied health staff. In
addition, there are visiting medical specialists who provide services on a regular
basis.
Between the years 2004/05 and 2008/09, utilisation of beds for non-acute activity at
Biloela Hospital increased slightly (10%), the number of beddays decreased by 21
per cent during this period. This follows significant peaks in activity for the years
2005/06 to 2007/08 (685 and 603 bed days respectively), which may be due to the
change in workforce or availability of aged care beds. There was no same day
activity recorded for non-acute care.
Table 14: Five year trend for non-acute activity at Biloela Hospital 2004/05–2008/09
                                                                                               % of Change
 Non-acute              2004/05         2005/06          2006/07       2007/08     2008/09     Over 5 Years
 Separations
 Same day                    0                0               0           0           0              0
 Overnight                 21                33              14          28          23             10
 Beddays
 Overnight                335               685             446         603         265             -21

Source: Queensland Health Admitted Patient Data Collection, April 2010

Non-admitted occasions of services
Outpatient services at Biloela Hospital provide a range of non-admitted services.
These include the following clinics: general practice (provided by hospital medical
officers or visiting general practitioners), minor operations, pre-
admission/anaesthetic, dressing/wound management, gynaecology and maternity,
and ophthalmology. There is also a range of allied health services provided at the
Hospital. An unused ward is used for outpatient clinics and ward spaces are used for
consultation rooms.
Although Central Queensland has experienced an average annual increase in
specialist outpatient services of around six to seven per cent per year over the past
five years, Biloela Hospital has experienced a decline in overall outpatient activity.
The decrease was across all specialist categories, except for increases in pre-
admission clinic and clinical haematology activity.

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      Table 15: Specialist outpatient clinic attendances, Biloela Hospital 2003/04–2007/08
                                                                                                      % Change
       Specialty                      2003/04       2004/05      2005/06      2006/07   2007/08#      Over 5 Years
       Clinical Haematology                  59         141        200         275        141              139
       Ear Nose and Throat                    -            -          -         70         62                   -
       Paediatrics                            -            -          -          9           -                  -
       General Surgery                        -            -        62         100         15                   -
       Gynaecology                      136             129        124          92        107               -21
       Maternity                        376             231         48           7        138               -63
       Ophthalmology                    403             428        410         379        293               -27
       Orthopaedics                          89            4         8            -          -                  -
       Pre-admission                    136             301        486         540        512              276
       Psychiatry                       359             288        286         227        176               -51
       Wound Management                 498             417        412         350        327               -34
                              Total    2056            1939      2036         2049       1771               -14

      Source: Monthly Activity Collection, Queensland Health (Extracted Oct 14, 2008)
      # Preliminary data, subject to change

2.4.1 Visiting specialist services
      Services provided by visiting/external specialists are shown in Table 17. In addition, a
      private gynaecologist (funded under the Medical Specialist Outreach Assistance
      Program), a private sonographer and the Royal Flying Doctor Women’s Health
      Services provide services in Biloela. The main referral hospital is Rockhampton Base
      Hospital or Brisbane hospitals for higher level services.
      Table 16: Services provided by visiting/external specialists to Biloela Hospital
       Specialty                             Frequency             Provider                      Public/private
       Obstetrics and Gynaecology            Monthly               Flying O&G, Roma              Public
       Ophthalmology                         Monthly (2 days)      Munduberra                    Public & Private
       Psychiatry                            Fortnightly           Rockhampton                   Public
       Ear, Nose and Throat                  3 monthly             Rockhampton                   Public
       General Physician                     Monthly               Private Rockhampton           Private only
       Dermatology                           Bi-monthly            Private Rockhampton           Private only
       Orthopaedics                          Fortnightly           Private Rockhampton           Private only

      Source: Biloela Hospital for draft Central Queensland Health Service Plan, August 2008

      Medical Specialist Outreach Assistance Program
      Where there is a demonstrated need in rural and remote areas, the Medical
      Specialist Outreach Assistance Program provides a range of Commonwealth-funded
      visiting services. The program funds the following services to the District:
          •    Ear, Nose and Throat specialist (eight times per year)
          •    Flying Obstetrician and Gynaecologist visits monthly, treating public patients.

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2.4.2 Current support services
     Pathology
     There is no pathology laboratory in Biloela. All pathology testing is done using an
     iSTAT machine provided by licensed medical and nursing staff, or specimens are
     transferred to Rockhampton.
     Table 17: Pathology Occasions of Service for outpatient clinics at Biloela Hospital,
               2003/04–2007/08
                                                                                                    % Change
      Pathology                     2003/04    2004/05      2005/06     2006/07      2007/08        Over 5 Years

      Occasions of Service          1248        1414        1124        1274         3893            212

     Source: Monthly Activity Collection, Queensland Health (Extracted Oct 14, 2008) from draft Central
     Queensland Health Service Plan
     # Preliminary data, subject to change

     Medical imaging
     Biloela Hospital currently provides x-ray, ultrasound and processing services on site.
     Medical imaging occasions of service have decreased by 20 per cent between
     2004/05 and 2008/09.
     Table 18: Medical imaging and pharmacy Occasions of Service at Biloela Hospital,
               2004/05–2008/09
                                                                                                      % Change
      Services               2004/05        2005/06      2006/07        2007/08       2008/09        Over 5 Years
      Medical imaging        2028           1625          1312          1699           1620                -20
      Pharmacy               1454             813          744          1220           1030                -29

     Source: Queensland Health Admitted Patient Data Collection, April 2010

     Pharmacy
     There is a pharmacist on site at Biloela Hospital (the pharmacist position is currently
     filled by locum staff). There are also two private pharmacies in town. Pharmacy
     occasions of service decreased by 29 per cent between 2004/05 and 2008/09 (Table
     18).
     Dental/oral health services
     Dental technician services are provided at Biloela Hospital which currently has one
     dental chair. Specialised dental/oral health services are provided from Rockhampton
     Hospital.

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2.5 Primary health care and community health services
   One of the major challenges of health services in the catchment is to effectively
   implement evidence-based interventions aimed at addressing preventable disease.
   The growth in population, the travel required to access health services and the need
   to provide services to sparsely populated regions has created a need to reconsider
   current models of care and look for alternative service delivery models.
   Implementation of alternative models of care such as Hospital in the Home, Hospital
   in the Nursing Home, integrated models of care across primary health care and acute
   services, and nurse practitioner led clinics may achieve some efficiency in service
   delivery.
   A key strategy in achieving these efficiencies will be expanding community-based
   resources for identifying, targeting, and managing key chronic diseases and common
   conditions of ageing, in collaboration with other local agencies.
   Future community-based service requirements have been broadly considered in the
   context of the catchment and opportunities for enhancing community-based services.
   Detailed consideration of future community health services and capacity
   requirements will occur if the preliminary evaluation progresses to a Business Case.
   A range of primary heath care and community health services are available in
   Biloela. Community health services are provided by Queensland Health, including a
   community health nurse, two Aboriginal and Torres Strait Islander health workers, a
   child protection liaison officer, child health nurse and a school based youth heath
   nurse.
   A range of community health services are also provided from Rockhampton,
   Gladstone, Emerald, Biloela and Yeppoon. These include:
       •    child and family health (including child protection, but not allied health child
            development) services – provided from Biloela
       •    Alcohol, Tobacco and Other Drugs – a single position based in Biloela.

   Other Service Providers
   Division of General Practice
   There are two Divisions of General Practice within the District boundaries. The
   Capricornia Division covers the Rockhampton, Gladstone and Capricornia Coast
   (Yeppoon) areas. The Central Queensland Rural Division covers Biloela, Emerald
   and surrounding areas.
   Central Queensland Rural Division of General Practice
   The Central Queensland Rural Division of General Practice has staff based in
   Biloela, Emerald and Woorabinda. The area has 57 general practitioners (100%
   membership) within 24 practices. Twenty five per cent operate on a solo basis, with
   75 per cent operating with two general practitioners or more. Seventy five per cent of
   practices have practice nurses.

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The Division offers a number of programmes, including:
    •    Chronic Disease Program, part of Queensland Health’s Health Lifestyle
         programmes, alcohol and drugs, Aboriginal and Torres Strait Islander young
         parents’ support worker
    •    Partners in Mind (mental health initiative)
    •    mental health support in drought areas
    •    Immunisation programme support
    •    Prevention of type 2 diabetes
    •    Aged Care Access Initiative.

The Division supports approximately six full time equivalent staff under the More
Allied Health Services programme, including a dietician, diabetes educator, speech
pathologist, occupational therapist, social worker, psychologist, drug and alcohol
counsellor, mental health nurse and counsellor. Coverage is provided to all
communities, although not all services are provided to all communities.
Integrated mental health services
Non-medical community mental health staff teams are based at Gladstone, Yeppoon,
Emerald, Biloela and Rockhampton. They provide the basic range of community
mental health services for adults, older people, children and youth, and Aboriginal
and Torres Strait Islander residents, and increasingly provide drug and alcohol (dual
diagnosis) support. Other more specialised community mental health positions are
generally based at Rockhampton. Regular psychiatrist sessions are provided from
Gladstone (four days per week) and less frequently to Yeppoon, Emerald and Biloela
(generally fortnightly). Consultations are provided from other smaller sites as
required.
Allied health services
Biloela Hospital offers a basic range of allied health therapy services, including:
physiotherapy, occupational therapy, social work and speech pathology. The largest
increase in occasions of service in the years 2004/05 to 2008/09 has been in
physiotherapy (44%). Over the past five years, allied health services have decreased
by 17 per cent, with nutrition, psychology and social work services no longer provided
at Biloela Hospital.
Table 19: Allied Health Occasions of Service at Biloela Hospital 2004/05–2008/09
                                                                                               % Change
 Services                         2004/05    2005/06     2006/07     2007/08    2008/09        Over 5 Years
 Nutrition                              39      28           1           -           -                -
 Physiotherapy                    1091       1023        1176        1319        1573               44
 Psychology                              -     252        141            -           -                -
 Social Work                           718   1336         342            -           -                -
 Wound Management                      417     412        350         327         311              -25
                         Total    2265       3051        2010        1646        1884              -17

Source: Queensland Health Admitted Patient Data Collection, April 2010

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 3 Current and future bed requirements
3.1 Summary of projected bed requirements
   Table 20 and Table 21 present a high-level summary of the projected bed and other
   treatment space requirements for Biloela Hospital to 2021.
   Table 20: Current and projected bed requirements for Biloela Hospital
                                     Current    Projections using               Projections using
                                     numbers    85% occupancy rates             70% occupancy rates
    Beds/Alternatives                2010       2011       2016      2021       2011       2016         2021
    Overnight Beds
    Total multipurpose
                                       25         15         15         16         17         18           19
    overnight beds
    Same day beds/bed alternatives
    Same day beds                         0        2          2          2
    Stage 2 recovery chairs               0        0          0          0
    Chemotherapy chairs                   0        0          0          0
    Renal dialysis chairs
                                          0        0          0          0
    (in centre)
    Other medical
                                          0        0          0          0
    (inc. Discharge Lounge)
        Total same day beds/
                                          0        2          2          2
             bed alternatives

   Other treatment spaces
   Projected requirements for recovery spaces, delivery suites, Outpatient Clinic rooms
   and Emergency Department spaces currently exceed the current built capacity at
   Biloela Hospital.
   Table 21: Current and projected other treatment space requirements for
             Biloela Hospital
                             2010               2011                 2016                  2021
    Operating Theatres          1                  1*                   1*                    1*
    Procedure rooms             0                   0                    0                        0
    Stage 1 recovery
                                1                   2                    2                        2
    spaces
    Delivery Suites             2                   2                    2                        2
    Outpatient clinic                               5+                   5+                       5+
                                0
    rooms                                           3 maternity          3 maternity              3 maternity
    ED treatment spaces         6                   4                    5                        5
    X-ray rooms,                1 x-ray room        1 x-ray room         1 x-ray room             1 x-ray room
    Ultrasound, plain film      1 ultrasound        1 ultrasound         1 ultrasound             1 ultrasound
    x-ray                         room                room                 room                     room
                                1 processing        1 processing         1 processing             1 processing
                                  room                room                 room                     room
    CT scanner                   0                     0                  0                       0

   *May require an additional theatre if surgical needs are expected to increase.

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4 References

 1   Australian Bureau of Statistics. Australian Statistical and Geographical
     Categories. Australian Standard Geographical Classification (ASGC) 2009
     (cat. no. 1216.0); Australian Standard Geographical Classification (ASGC) -
     Electronic Structures 2009 (cat. no. 1216.0.15.001) and Australian Standard
     Geographical Classification (ASGC) Correspondences 2009 (cat. no.
     1216.0.15.002); 2009.
 2   Queensland Government. More Beds for Hospitals Strategy. Queensland
     Health; 2006.
 3   Australasian Health Infrastructure Alliance and University of New South
     Wales. Australasian Health Facilities Guidelines Revision v.3.0. Centre for
     Health Assets Australasia; 2009.

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5 List of figures and tables

  Table 1:       Summary of current and future bed requirements for Biloela Hospital ................. 3
  Figure 1:      Map of Central Queensland Health Service District ............................................. 4
  Table 2:       Proportion of inpatient activity provided in Central Queensland Health
                 Service District by hub hospitals 2006/07 ............................................................. 5
  Table 3:       Estimated population in the District by SLAs (2006) and percentage
                 projected change 2006–2026 ............................................................................... 5
  Table 3:       Estimated Aboriginal and Torres Strait Islander population in
                 Central Queensland District 2006 Census............................................................ 6
  Table 4:       Draft CSCF v3.0 service gap analysis for Biloela Hospital ................................... 8
  Table 5:       All age activity at Biloela Hospital by separations and district of
                 residence 2008/09................................................................................................. 9
  Table 6:       Top 10 all age Service Related Groups at Biloela Hospital 2008/09 .................... 9
  Table 7:       Five year trend for separations for combined medical surgical and
                 procedural activity (all age) at Biloela Hospital 2004/05–2008/09 ...................... 10
  Table 8:       Trend in bed utilisation (beddays) for combined medical surgical and
                 procedural activity (all age), Biloela Hospital 2004/05–2008/09 ......................... 10
  Table 9:       Current and projected births 2007/08–2021/22 .................................................. 11
  Table 10:      Top 10 surgical and procedural Service Related Groups same day and
                 overnight for Biloela Hospital for 2008/09 ........................................................... 12
  Table 11:      Births at Biloela Hospital 2003/04–2007/08 ........................................................ 13
  Table 12:      Gynaecology and maternity occasions of service at Biloela Hospital
                 2004/05–2008/09 ................................................................................................ 13
  Table 13:      Percentage of Emergency Department presentations
                 admitted/transferred, Biloela Hospital 2004/05–2008/09.................................... 14
  Table 14:      Five year trend for non-acute activity at Biloela Hospital 2004/05–
                 2008/09 ............................................................................................................... 14
  Table 15:      Specialist outpatient clinic attendances, Biloela Hospital 2003/04–
                 2007/08 ............................................................................................................... 15
  Table 16:      Services provided by visiting/external specialists to Biloela Hospital ................. 15
  Table 17:      Pathology Occasions of Service for outpatient clinics at
                 Biloela Hospital, 2003/04–2007/08 ..................................................................... 16
  Table 18:      Medical imaging and pharmacy Occasions of Service at Biloela
                 Hospital, 2004/05–2008/09 ................................................................................. 16
  Table 19:      Allied Health Occasions of Service at Biloela Hospital 2004/05–2008/09.......... 18
  Table 20:      Current and projected bed requirements for Biloela Hospital ............................. 19
  Table 21:      Current and projected other treatment space requirements for
                 Biloela Hospital ................................................................................................... 19

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