Squarespace - Make it simple but significant! - Web Design Services Guide

Squarespace - Make it simple but significant! - Web Design Services Guide
Make it simple but significant!
   Squarespace
Web Design Services
      Guide
Squarespace - Make it simple but significant! - Web Design Services Guide
Office Hours &
Contact Information




Office Hours                                                             Contact Me
I typically work Monday - Friday 10am to 6pm when based in the UK.
This may vary throughout the year when I travel to New York based        chloeforbesk.com
on timezone differences. You can always find out where I’m currently
located on my contact page.
                                                                         hello@chloeforbesk.com
I am not available on weekends.
                                                                         linkedin.com/in/chloeforbesk

Project Communication                                                    twitter.com/chloeforbesk
During your project, we will primarily use email and Dubsado to
communicate. This helps keep everything organised and ensure
                                                                         instagram.com/chloeforbesk
we’re on the space page.
                                                                         pinterest.com/chloeforbesk

Phone / Zoom Video Call                                                  bit.ly/chloetv
If you’d like to chat via phone or Zoom, send me an email and we can
set up an appointment.
Squarespace - Make it simple but significant! - Web Design Services Guide
Hello There
 I’m Chloë, Your Digital Marketing Sidekick. I’m here
   to help you create your dream website so you can
            build your brand and your bank!

Investing in a brand new website is a pretty big deal. It’s
not only an investment in time and money. It’s an
investment in your customers. You are trying to create
an unforgettable experience that moves them to take
action! So finding the perfect website designer is
important!

I’ve put together this guide to provide you with a clear
overview of how I can help you create your dream
website and start attracting your ideal clients 24/7!

Hopefully, if I’ve done my job right, this should answer
any questions you might have about working together.
However, feel free to reach out to me with anything at
anytime. I’m here to serve you!
What’s Included
     You should be clear and confident about what you can expect from us
      working together. Below is a basic outline of what you can expect on
                        the completion of your website.




01

 3-Part Brand                    Full Content                   Free Wordmark
 Assessment                     Planning Guide                       Logo




Custom 5-Page                  Personal Website                  5-Day Design
Website Design                     Training                         Process




                             Please Note
  Your 5-page website design includes Home Page, About, Services, Blog and
Contact. If you require extra pages and/or an E-commerce store to be set up, this
                     can be included for an additional charge.
Process & Timeline
I’m a big believer in the success of any project being
defined by having clear processes and timelines in
place.

Here’s a full overview of the timeline of your
Squarespace Website Design Project.

It’s important to note that you before working together,
you must have the following business essentials in
place:

•   Business Name
•   Business Plan
•   Ideal Client Avatar
•   Website Copy
•   Hi-Res Imagery
•   Branding Style Guide (if you have one)
•   Designated Budget




    1 MONTH BEFORE PROJECT BEGINS                                         PROJECT DESIGN WEEK

    •   Send Project Inquiry (You)                            •   Send Project Commencement Email (Me)
    •   30-min Project Inquiry Call (We)                      •   Design & Build Your Website (Me)
    •   Book Design Slot on Call (We)                         •   Communicate, Send Feedback, Ask Questions
    •   Send Contract & Initial Invoice (Me)                      (You)
    •   Sign Contract & Pay Invoice (You)                     •   Provide Refinements Required. (Me)
    •   Activate Client Portal (Me)                           •   Approve Final Design (You)
    •   Send Brand Homework For Completion (Me)


        10 DAYS BEFORE PROJECT STARTS                                     PROJECT COMPLETION

    •   Complete Brand Assessment (You)
                                                              •   60-min Website Training (Me)
    •   Access Website Content Planner (You)
                                                              •   Pay Remaining Invoice (You)
    •   Reach Out With Any Questions (You)
                                                              •   Transfer Website Ownership (Me)
                                                              •   Content Feature for chloeforbesk.com* (We)
                                                              •   Celebrate Launch (We)


        7 DAYS BEFORE PROJECT STARTS                                      AFTER PROJECT ENDS

    •   Send All Website Content & Brand Assets (You)         •   Send Testimonial Request (Me)
    •   Provide Permissions To 3rd Party Integrations (You)   •   Provide Testimonial (You)
    •   Start Outlining Project & Researching Ideas (Me)
Before Our Project Begins
   Before we can kick off your website design project, there are some things I’ll need
      from you. On this page, you can learn about what you’ll need to get started.




01
Project Enquiry
 You complete your project enquiry form. Once
 I’ve had the opportunity to review your form, you
 will be sent an email with a link to my calendar
 where you can book a 30-minute project
 consultation. During our call we will discuss your
 project, any add-ons, processes, pricing and
 agree on the dates of your design week.




02
Book Design Week
If you are happy to move forward, I will then send
through your website design contract and an
invoice for your 50% website downpayment.
Once signed and paid, your design week will be
officially booked in. This contract / invoice is valid
for thirty (30) days as design slots book up fast.
Your initial invoice must be paid within seven (7)
days of signing contract.




03
Brand Homework
 Once your design project is booked in, I will send
 you a link to access your client portal and some
 next steps for you to complete. This includes a 3-
 part brand assessment and a content planning
 guide for you to upload your content and
 branding files. Your brand homework must be
 completed seven (7) days before your project
 begins.
During Your Design
Week
Design Week is a full-on immersive experience.
Your website design will begin on Monday and
launch on Friday. Yes, you read that right! In just
one week, you’ll have a brand new website you
can use to ‘WOW’ your customers! Here’s a little
insight into how it all works.


                                      MONDAY / TUESDAY

                                      +   Project Commencement Email
                                      +   Website Design Begins


                                      WEDNESDAY

                                      +   Website Completed
                                      +   Feedback Form (to be completed in 1 working day)
                                      +   Book website training session

                                      THURSDAY

                                      +   Website Refinements Made
                                      +   Sign Off Final Website Design

                                      FRIDAY

                                      +   Website Training
                                      +   Final Payment Due
                                      +   Transfer Website Ownership
Roles & Responsibilities
                             Ensuring a website that meets your desires and
                           deadlines requires a collaborative effort. We have to
                           work together as a team with clear communication at
                            all times. To make this a little easier, I’ve outlined
                             each of our responsibilities during your website
                                             design project.




WEBSITE DESIGNER:                                          CLIENT:
•   Creating a Squarespace website that represents         •   Clearly communicate your style and design
    your brand and style. Presenting your words and            preferences during brand discovery call and the
    imagery in a clear, thoughtful way that speaks to          brand preparation home work set out. This
    your audience.                                             includes your brand assessment and Pinterest
                                                               board completion.
•   Uploading your 100% proofed, finalised and
    grammar checked content to your website. This          •   Providing me (the website designer) proofed and
    includes basic SEO implementation.                         finalised content (content, images and assets) one
                                                               week before your project start date commences.
•   Ensuring your website is both beautiful, functional
    and device responsive.                                 •   Provide easy access to all the content relevant to
                                                               your website project in a dedicated Google Drive
•   Handling the technical set up and integrations of          folder. This includes branding files, content,
    your domain connection, newsletter and social              imagery, links, embed codes, passwords and
    media integration.                                         integration details.

•   Meeting all deadlines and milestones set.              •   Be available during your design week to
                                                               communicate, send feedback, ask questions and
•   Providing clear design hours where I am available          provide clarification where requested in a clear,
    to answer any website questions you may have.              timely manner.

•   Implementing your feedback and alterations             •   Schedule 60-minutes into your calendar to
    during your website refinement round.                      complete personal website training.

•   Providing 60-minute personal website training.
Let’s Talk Pricing
It’s the elephant in the room, let’s address it up front.
No one likes any scary surprises when it comes to
invoicing your website design project. I believe it’s
important to be open and transparent upfront.

A big part of why I’ve set your website design to
follow a clear system and process is to ensure you
pay a specific price for a specific result within a
specific time period. It’s just easier that way, don’t you
think?



Investment:
From £1600
     START PROJECT




                                                       YOUR £1600 INVESTMENT INCLUDES

                                                        +    3-Part Brand Assessment
                                                        +    Content Planning Guide
                                                        +    Wordmark Logo
                                                        +    5 Page Branded Website Design
                                                        +    Blog Design & Set Up
                                                        +    Custom CSS
                                                        +    Basic SEO Implementation
                                                        +    Third Party Integrations
                                                        +    Website Training (One Hour)

                                                       OPTIONAL ADD-ONS

                                                        +    Additional Pages £150
                                                        +    E-Commerce Store* £600
                                                        +    Additional Products £50
Payments and
Cancellations
No one likes that dreaded money talk but I believe
in complete transparency. It’s important that we
                                                                     PAYMENT PROCESS
both have a clear understanding and expectations
on how it all works up front.                        •   A non-refundable deposit is required before work
                                                         begins. This is to secure your design slot on my
You can read full terms and conditions here.             calendar. This will be 50% of your projected*
                                                         website completion cost.

                                                     •   The remaining 50% of your projected website cost
                                                         will be due upon website completion before your
                                                         website launches/final files are sent.

                                                     •   100% of any additional expenses necessary for the
                                                         completion of work will be due upon website
                                                         completion before your website launches/final files
                                                         are sent. Examples include the purchase of special
                                                         fonts, stock photography etc. In these instances,
                                                         you will be made aware of these costs and sign off
                                                         on them in advance.




                                                           CANCELLATIONS/ RESCHEDULE

                                                     •   If you choose to cancel or reschedule your project,
                                                         you will forfeit your deposit and a 50% rescheduling
                                                         fee to re-book your design slot. re of these costs
                                                         and sign off on them in advance.



                                                                       REFUND POLICY

                                                     •   Due to the nature of website design and the time
                                                         input required, I operate a strict no-refunds policy.
                                                         You will have the opportunity to sign off their final
                                                         website design before the remaining invoice is sent
                                                         to ensure they are satisfied with the finished
                                                         product.


                                                             TERMINATION OF CONTRACT

                                                     •   If at any point in time, our business relationship simply isn’t
                                                         working out, either party can express our desire to part
                                                         ways in writing.

                                                     •   In the event of such termination, you will be required to pay
                                                         for the work completed at a prorated rate.

                                                     •   For clarity, if 50% or less of the project is complete, you will
                                                         only be charged your non-refundable deposit.

                                                     •   If 50% or more of the project is complete then you will be
                                                         charged for this additional work completed to this point.
Are we a good fit?
Some things just go together… Peanut butter and jelly.
Scotland and rain. Milk and cookies… unless of
course, you’re lactose intolerant! The point is, not
everything is a good fit for everyone.

The chances are, if you’ve got this far and you like my
work / aesthetic, we’re a good fit. Just in case, I’ve put
together a quick checklist to help you identify
whether we are the best fit for putting together your
brand new website.

If you mostly tick the left hand side, that’s great! I’d be
delighted to work with you. If not, not to worry, feel
free to reach out. I may know a designer who would
be a perfect fit for the job.




                     DEFINITELY YES                                              DEFINITELY NO

     • You have a clear business strategy but don’t           •   You don’t have clarity on your target audience
         know how to visually communicate your brand              and who you are trying to attract to your
         message.                                                 website.

     • You love my personality, style and aesthetic.          •   You aren’t sure of your business direction and
                                                                  the message you are trying to share.
     •   You are open new ideas, designs and layouts.
                                                              •   You don’t connect with my personality, style and
     •    You want an easy to maintain website without            aesthetic.
         any advanced technical skills or the ability to
         code.                                                •   You are not open to new ideas, designs and
                                                                  layouts.
     • You are in a position to invest the time and
         finances required to complete your project.          •   You love tech and want an advanced website
                                                                  with maximum flexibility and coding abilities.
     • You are a big believer in delegating tasks to an
         experienced expert and are willing to provide        •   You are not in a position to invest the time and
         the design freedom to create a website in                finances required to complete your project.
         accordance with your vision.
                                                              •   You need to oversee every design detail and
     • You are committed to this process before, during           ensure it is exactly how you believe it should be.
         and after your project is completed.
                                                              •   You are not in a position to make this website
     • You can ensure you will meet all the timelines,            design project a priority.
         deadlines and provide open communications.
                                                              •   You prefer to take your time with projects and
     • You are a doer and respect quick turnaround on             plan every detail out in advance.
         projects.
                                                              •   You self-identify as being ‘picky’ or a ‘stickler for
     • You understand this is a collaborative effort with          every detail.’
         responsibilities on both ends.
                                                              •   You have an authoritative style rather than
     • You are respectful, kind and open to new ideas.            collaborative.

                                                              •   You are prone to be passive- aggressive and on
                                                                  occasion, rude if things aren’t going your way.
Are we a good fit?
Some things just go together… Peanut butter and jelly.
Scotland and rain. Milk and cookies… unless of
course, you’re lactose intolerant! The point is, not
everything is a good fit for everyone.

The chances are, if you’ve got this far and you like my
work / aesthetic, we’re a good fit. Just in case, I’ve put
together a quick checklist to help you identify
whether we are the best fit for putting together your
brand new website.

If you mostly tick the left hand side, that’s great! I’d be
delighted to work with you. If not, not to worry, feel
free to reach out. I may know a designer who would
be a perfect fit for the job.




                     DEFINITELY YES                                             DEFINITELY NO

     • You have a clear business strategy but don’t           • You have a clear business strategy but don’t
         know how to visually communicate your brand              know how to visually communicate your brand
         message.                                                 message.

     • You love my personality, style and aesthetic.          • You love my personality, style and aesthetic.

     •   You are open new ideas, designs and layouts.         •   You are open new ideas, designs and layouts.

     •    You want an easy to maintain website without        •    You want an easy to maintain website without
         any advanced technical skills or the ability to          any advanced technical skills or the ability to
         code.                                                    code.

     • You are in a position to invest the time and           • You are in a position to invest the time and
         finances required to complete your project.              finances required to complete your project.

     • You are a big believer in delegating tasks to an       • You are a big believer in delegating tasks to an
         experienced expert and are willing to provide            experienced expert and are willing to provide
         the design freedom to create a website in                the design freedom to create a website in
         accordance with your vision.                             accordance with your vision.

     • You are committed to this process before, during       • You are committed to this process before, during
         and after your project is completed.                     and after your project is completed.

     • You can ensure you will meet all the timelines,        • You can ensure you will meet all the timelines,
         deadlines and provide open communications.               deadlines and provide open communications.

     • You are a doer and respect quick turnaround on         • You are a doer and respect quick turnaround on
         projects.                                                projects.

     • You understand this is a collaborative effort with      • You understand this is a collaborative effort with
         responsibilities on both ends.                           responsibilities on both ends.

     • You are respectful, kind and open to new ideas.        • You are respectful, kind and open to new ideas.
FAQS
Now you might have some questions. If so, that’s great! It tells
  me you take any investment in your business seriously. I’ve
  tried my best to answer any questions you may have within
 this guide and in the following pages. However, if you’re still
 scratching your head unsure of anything at all related to my
       website design services, please email me any time.



                     ASK QUESTION
Frequently Asked
Questions
            Do you create sites on platforms other than Squarespace?

            Not at this time.

            Why Squarespace?

            I'm a big believer that the tools you use should work for you,
            not the other way round. Squarespace is an all inclusive
            platform that keeps things simple, functional and beautiful. It
            takes the tech and the overwhelm out of managing your
            website and frees up your time to focus on what you do
            best. To learn more about why I choose to work with
            Squarespace, visit this blog post.

            Is there anything Squarespace can’t do?

            Unfortunately yes. At present Squarespace doesn’t provide
            a membership site option. You can work around this using a
            third-party tool called Memberspace.

            Squarespace also doesn’t provide inventory management
            software or point of sales systems.

            Isn’t Squarespace bad for SEO?

            This is more myth than fact. Squarespace is designed to
            make SEO simple. Squarespace has worked to ensure their
            platform ranks well in search. While it does not have the SEO
            capabilities of Wordpress, you can still optimise your website
            to rank highly in search. Learn more about optimising your
            website here.

            Do you provide SEO for my Squarespace website?

            Your website will include basic SEO. However, keep in mind
            that you will be providing the content for your website
            therefore SEO is not included for this. Your website content
            planner is designed to help you with SEO. For additional
            support, check out my Squarespace SEO Guide 2020.
Frequently Asked
Questions
            How does the payment process work?

            After your intake form is complete and we've arranged our
            initial strategy call, you will be sent an initial deposit invoice.
            This is 50% of the final cost. This must be paid in advance.
            The other 50% will be invoiced on completion of your
            website before hand off.

            Is my deposit refundable?

            No. All deposits are nonrefundable. Your deposit secures
            your dedicated design slot in my calendar. This is time
            dedicated to you. If you choose to back out of the project,
            that leaves an empty slot that could have been filled with
            another project.

            Why is Squarespace website design so expensive?

            A lot of hours and experience goes into creating your
            website design. This is an intensive week dedicated only to
            you. The pricing I have set reflects my ability to provide a
            speedy design process without compromising on the skill
            and high quality you deserve.

            How are you able to design my site in just 5 days?

            This one is simple. I have streamlined systems, processes
            and deadlines to ensure we can achieve this quick turn
            around. By having a designated design week, every working
            hour is dedicated to your website design project. Being able
            to dive deep into your project means I can optimise my
            performance and quality output during this time.

            Why did you decide on a 5-day design process?

            I understand you’re super busy and primary focus is getting
            things done. Moving forward! I’m all about that too. Having a
            speedy design process ensures you achieve your goals in a
            timely manner and check one more thing off your to-do list.
            Speed creates momentum too so my hope is being able to
            launch with a bang will give you a big burst of energy you
            can put into the rest of your marketing strategy.
Frequently Asked
Questions
            What do I need to get started?

            You can read about your roles and responsibilities here.
            Basically, you bring the content and I'll bring the coding. All
            you need is the website copy, images and any brand assets
            you'd like to be included on your website.

            Should my website content ready before we begin?

            Yes. You must provide all website content required before
            your agreed upon start date. Failure to do so will incur a 50%
            rescheduling fee to re-book your design slot.

            Should my website content ready before we begin?

            Yes. You must provide all website content required before
            our agreed upon start date. Failure to do so will incur a 50%
            rescheduling fee to re-book your design slot.

            Can I make changes?

            Yes. You will receive one refinement round during your
            design week. Here you will have the opportunity to request
            any changes/alterations before you sign off on the finished
            design.

            What if I’m still not happy after my refinement round?

            Due to our in-depth brand assessment up front, it's
            extremely rare for a client not to be completely satisfied after
            their refinement round.

            If for some reason, this does occur, we will continue the
            refinement process at my current hourly rate of £120/hour.

            Do you purchase my domain and hosting plan?

            No. You will be required to purchase your own Squarespace
            hosting plan once you are ready to launch your website.

            With regard to domains, you can purchase your domain
            directly via Squarespace.If you purchase via a third party (I
            recommend GoDaddy), you will need to provide me with
            access to your domain account to connect it to your
            Squarespace account.
The Fine Print




                 Terms & Conditions
                 Before you begin a project enquiry, let’s look at the
                 terms and conditions of your website design project. I
                 know it’s tempting to skip over the fine print but it’s
                 important to be clear and set these expectations up
                 front so both parties are on the same page. I’ve tried
                 to keep it to concise bullet points… every little helps?
Terms &
Conditions
ACCEPTANCE

Please read these terms and conditions carefully. Any purchase or use of my services implies that
you have read and accepted our terms and conditions. By signing a contract, the Client accepts the
terms and conditions of their web design project.

Quotation

•   Chloe Forbes-Kindlen’s designer fee for your website design project is £1600 plus any add-ons
    selected.

•   Any additional work required outside the scope of client's contract will be charged at £120/hour.

•   Client agrees to reimburse any additional expenses necessary for the completion of the
    work. Examples would be purchase of special fonts, stock photography etc.

•   This quote is valid for thirty (30) days from its issue date.

Project Schedule

•   Project design dates will be agreed upon 3-4 weeks in advance.

•   Brand assessment must be completed by Client no later than ten (10) days before project start
    date.

•   All content and brand assets must be sent no later than seven (7) days before project start date.

•   Agreed upon design dates will be reserved for Client and no other work will be undertaken
    during this time. For this reason, all deposits are non-refundable even if the date is changed or
    the client chooses to cancel their website design project.

•   We’ll do our best to meet the project deadlines outlined in the quote. That said, our ability to do
    this depends on Client giving us everything we need to complete the project in the format that
    we need it, as and when we need it. This includes reviewing our work and providing feedback
    and approval in a timely manner.
Terms &
Conditions
Payment Schedule and Invoicing

•   All website design services require a fifty percent (50%) down-payment to be paid on booking.
    Due to the nature of the work required, this deposit is non-refundable.

•   The remaining fifty percent (50%) plus any additional project costs will be required on completion
    of your website project, prior to the transfer of website ownership.

•   Invoices are due upon receipt. Time is of the essence for receipt of payment. No designing will
    take place and no rights are granted until timely payment is made on the deposit. No transfer or
    website ownership will be made until final payment is made.

•   Client agrees to stick to the payment schedule outlined, and to pay invoices in accordance with
    terms stated on the invoice, or, if no terms are stated, within seven (7) days of receipt.

•   Failure to pay invoices in accordance with terms stated will incur a late payment fee of twenty
    percent (20%) of total invoice.

Amendments

•   Client will be provided with one (1) round of amendment to our work at no extra charge, as long
    as the changes requested do not substantially alter the original project scope, nature or purpose;
    and as long as you have not already given us your final approval for the piece of work
    concerned.

•   If for some reason, you are unsatisfied after your amendment rounds, we will continue the
    refinement process at our currently hourly rate of £120/hour.

Refunds

•   Due to the nature of website development and the time input required, Chloe Forbes-Kindlen
    operates a strict no-refunds policy.

•   Client will receive one (1) refinement rounds and the opportunity to sign off their final website
    design before the remaining invoice is sent to ensure they are satisfied with the finished design.
Terms &
Conditions
Cancellations / Rescheduling

•   Cancellation or Rescheduling requests must be made in writing, at least one (1) month before
    your project start date.

•   Cancellation does not affect any benefit or right that you or us become entitled to beforehand.
    Your deposit remains non-refundable and a 50% rescheduling fee may be required to re-book
    your design slot.

•   In the unlikely event that Chloe Forbes-Kindlen is injured or becomes too ill to perform services,
    every effort will be made to secure a replacement website designer. If it is not possible to find a
    suitable replacement, responsibility and liability is limited to the return of all payments received
    for your project.

Termination

•   If at any point in time, our business relationship simply isn’t working out, either party can express
    our desire to part ways in writing. In the event of such termination, you will be required to pay for
    the work completed at a prorated rate.

•   Termination of services must be requested in a written notice and will be effective on receipt of
    such notice. Telephone requests for termination of services will not be honoured until and unless
    confirmed in writing.

Content Control

•   During the project, Chloe Forbes-Kindlen will require Client to provide all website content. This
    includes all text, images, movies and sound files.

•   All content should be delivered in Microsoft Word, Google Docs, Email or similar document with
    clear headers. All pages should have the same titles as the agreed website pages.

•   On completion of Client's website, Chloe Forbes-Kindlen will provide video or text instructions on
    how to update content on their website in the future.

Failure to Supply Content

•   All content should be supplied no later than ten (10) days before Client’s project start date.

•   If Client fails to provide Chloe Forbes-Kindlen with the required information, website content and
    media files, Chloe Forbes-Kindlen reserves the right to close the project and the balance
    remaining becomes payable immediately.
Terms &
Conditions
Indemnity

•   All of Chloe Forbes-Kindlen’s services may be used for lawful purposes only. You agree to
    indemnify and hold Chloe Forbes-Kindlen harmless from any claims resulting from your use of
    our service that damages you or any other party.


Copyright

•   Client retains the copyright to data, files and graphic logos provided by the Client, and grants
    Chloe Forbes-Kindlen the rights to publish and use such material.

•   Client must obtain permission and rights to use any information or files that are copyrighted by a
    third party.

•   Client is further responsible for granting Chloe Forbes-Kindlen permission and rights for use of
    the same and agrees to indemnify and hold harmless Chloe Forbes-Kindlen from any and all
    claims resulting from Client's negligence or inability to obtain proper copyright permissions.

•   A contract for website design and/or placement shall be regarded as a guarantee by Client to
    Chloe Forbes-Kindlen that all such permissions and authorities have been obtained. Evidence of
    permissions and authorities may be requested.



Standard Media Delivery

•   All content (text, video, audio, imagery) should be provided by the {{client.company.name}} in
    electronic format.

•   All photographs and graphics should be in .gif, .jpeg, .png, .psd or .ai format.

•   All videos should be provided in .mp4 or .mov format.

•   All audio files should be provided in .mp3 format.
Terms &
Conditions
Design Credit

•   A link to Chloe Forbes-Kindlen’s website will appear in either small type or by a small graphic at
    the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall
    site design.

•   If Client requests that the design credit be removed, a nominal fee of 10% of the total
    development charges will be applied.

•   Client also agrees that the completed website design may be presented in Chloe Forbes-
    Kindlen’s portfolio and across Chloe Forbes-Kindlen’s social media platforms for marketing
    purposes.

Post Placement Alterations

•   Chloe Forbes-Kindlen cannot accept responsibility for any alterations caused by a third party
    occurring to the Client's pages once installed. Such alterations include, but are not limited to
    additions, modifications or deletions.


Liability

•   Client hereby excludes itself, its Employees and or Agents from all and any liability from:
         • Loss or damage caused by any inaccuracy
         • Loss or damage caused by omission
         • Loss or damage caused by delay or error, whether the result of negligence or other cause
           in the production of the web site
         • Loss or damage to clients' artwork/photos supplied for the site.
         • Immaterial whether the loss or damage results from negligence or otherwise.
•   The entire liability of Chloe Forbes-Kindlen to Client in respect of any claim whatsoever or breach
    of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid
    for the Services under this Agreement in respect of which the breach has arisen.
Terms &
Conditions
Severability

•   In the event any one or more of the provisions of this Agreement shall be held to be invalid,
    illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the
    Agreement shall not be void for this reason alone.

•   Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid,
    legal and enforceable provision, which comes closest to the intention of the parties underlying
    the invalid, illegal or unenforceable provision.


General

•   These Terms and Conditions supersede all previous representations, understandings or
    agreements. The Client's signature below or payment of an advance fee constitutes agreement
    to and acceptance of these Terms and Conditions.

•   Payment online is an acceptance of our terms and conditions.


Governing Law

•   This Agreement shall be governed by English Law.




                                                               Phew! Now onto the good stuff!
You are the best in the world at what you do.
               I’m working to be the best in the world at what
                 I do. Together, I think we’re going to make a
                         pretty great team, don’t you?

                                        START PROJECT




How To Book
Thank you for taking time out of your day to learn about my
Squarespace Website Design services.
                                                                      chloeforbesk.com
The fact you’re here and have taken the time to research tells me
you’re serious about your business and investing in it’s long-term    hello@chloeforbesk.com
success.
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I think we’re going to make a great team.
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If you like what you see and are ready to get started with your
website design project, let’s set up a call to discuss!               instagram.com/chloeforbesk

Head on over the www.chloeforbesk.com/hire-me/ to complete            pinterest.com/chloeforbesk
your project enquiry form. I will then send you a direct link to my
calendar.                                                             bit.ly/chloetv

Please allow 24-48 hours for a reply.

In the meantime, feel free to reach out and say hello on social
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