Standard Chartered Bank - Background - IBEF
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Standard
Chartered Bank
Background capitalisation. The Bank is well-established in growth
markets and aims to be the right partner for its
Standard Chartered employs 38,000 people at over
customers by combining deep local knowledge with
950 locations in more than 50 countries in the Asia
Pacific Region, South Asia, the Middle East, Africa, the global capability. It is trusted across its network for its
United Kingdom and the Americas. standard of governance and its commitment to making
a difference in the communities in which it operates.
Standard Chartered is listed on both the London Stock
Exchange and the Stock Exchange of Hong Kong and Standard Chartered Bank offers a full range of traditional
is in the top 25 FTSE-100 companies, by market as well as structured banking products to corporate
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clients, covering short and long term funding in local a combined customer base of 2 million in consumer
and foreign currencies and transaction banking including banking and over 800 top corporate relationships.
comprehensive trade finance, supply and dealer chain The Bank prides itself in building long-standing
financing, and cash management services. The Bank relationships with corporate clients and its 150 year
has expanded client coverage further to include the presence in India has resulted in deep local expertise
middle market segment of corporate customers in that leverages its global network and world-class
selected industry sectors and has also commenced product suite, enabling it to become the Bank of choice
initiatives covering commercial real estate and to the country’s top corporates.
commodity finance. The Bank works in close
Standard Chartered Bank offers a wide range of
partnership with other businesses - Global Markets
personal banking products and services including credit
and Consumer Banking, to offer a seamless and
cards, mortgages, auto loans, personal loans, wealth
comprehensive banking solution to clients.
management products and business finance solutions
for Small and Medium Enterprises.
Standard Chartered in India
Standard Chartered Bank India is an active participant
Standard Chartered Bank India is the country’s largest in various advisory forums and has played a lead role
international bank, with 82 branches and over 8,000 in RBI committees on Rupee Derivatives and Options.
employees and is one of the Group’s key operations The Bank’s back office operations, which were India’s
worldwide in terms of profitability. The Bank has played first to be accorded ISO 9002 certification, now form
a significant role in the history of the banking industry part of the state-of-the-art global processing and
in India since opening its first branch at Kolkata in reconciliation hub in Chennai.
1858 and completed 150 years of existence as a
company in 2003. Standard Chartered Bank India has
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World-Class Products and Services • Diva - A specially-designed credit card for women
with a host of value added features
Some examples of innovative products and services
from Standard Chartered include: • Mini Card - The first miniature card in India targeted
at the younger generation which is packed with a
• Net Banking - A secure Internet banking service
host of offers
that provides the convenience of completing
a whole range of transactions from your desktop • M-Wallet- A credit card on the mobile phone
• HomeAssist – A unique end to end property service • Manhattan - A credit card with lifestyle benefits
that makes the process of buying a home easy and
• B2BeX - A web-based platform that will
transparent
revolutionalise international trade
• aXcessPlus - A savings account that provides clients
• Web Bank - A world of comprehensive solutions
unparalleled access to their money
available to the corporate customer at the click of
• Enhanced Business Plus - A value packed current a button
account to take care of clients’ business needs
• SmartFill - A Bharat Petroleum co-branded debit Investing in Technology
card which helps clients save 2.5 per cent every Innovative and state-of-the-art technology has been a
time they fill fuel key asset in Standard Chartered Bank’s commitment
• Air Sahara Gold Credit Card - The first airline gold to India. Its world-class technology links all its branches
credit card in the country that has guaranteed free enabling customers to transact their accounts from
tickets and upgrades apart from normal mileage any of these locations. Customer conveniences such
point benefits as Automated Teller Machines (ATMs), Phone Banking,
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Electronic Banking Services, RTGS Functionality, Mobile of HIV/AIDS amongst employees through workshops
Banking and Internet Banking have all contributed to and amongst stakeholders by providing thought
make banking practices in India comparable to the leadership. Under ‘Seeing is Believing’, a programme
best in the world. that aims to restore sight to one million people globally
The Standard Chartered Group has also invested in by 2006, the Bank has raised funds to help 8000
the setting up of Scope International a wholly owned people to see. In partnership with Sight Savers
subsidiary of Standard Chartered Plc, UK, which is International and VISION2020 the Bank is now
based in Chennai. Scope provides IT Enabled Services involved in two flagship projects at Vishakhapatnam
including Back Office Processing, Software and Muzaffarpur, both aimed at the elimination of
Development, System Support, Transaction Processing avoidable blindness. Furthermore, in support of the
and other support services to the Standard Chartered communities ravaged by the Asian Tsunami Crisis
Group worldwide in 2004 the Standard Chartered Group committed
US$ 1 million to India. The Bank is utilising these
More than Banking funds for the rehabilitation of two villages adopted
near Chennai.
Corporate Social Responsibility (CSR) is at the core
of the values of Standard Chartered Bank. The Bank In 2004, Standard Chartered initiated the
is committed to the communities and environments phenomenally successful Standard Chartered Mumbai
in which it operates. The Bank strongly supports the Marathon - an event dedicated to charity fund raising.
trend towards delivering shareholder value in a socially, The two marathons held so far have forged
ethically and environmentally responsible manner. partnerships with customers and charities and
‘Living with HIV’ is a global community initiative of deepened the Bank’s ties with the community, with
Standard Chartered that is aimed at raising awareness over US$ 1 million being raised in 2005.
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Finally, the Bank’s Community Partnership for India offers huge potential for SCB to grow. The large and
named ‘Believing in Life’ forms the backbone for its growing middle class population and increase in
regional initiatives and allows it to focus on creating disposable incomes have created booming markets in
opportunities for staff involvement and customer housing, motor, televisions, computers, mobile phones
engagement. and other products, most of which require financing.
SCB has been effective in leveraging this opportunity
Market Potential with its product and service offerings.
With a burgeoning national economy, financial-sector
reforms and a growing middle class, the Indian market
Future Plans
After 150 years of service to India, Standard Chartered
Bank continues to be committed to the country and
optimistic of positively contributing to the Indian
Financial Sector. The Standard Chartered Group
considers India to be one of the greatest economic
opportunities of the 21st century and is proud to be
so strongly positioned here. The Bank has ambitious
plans to transform its business in the country and to
further expand operations across the country.
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Standard Chartered India:
At a glance
• Standard Chartered: London based
international bank. Employs 38,000 people at
over 950 locations in more than 50 countries
• Standard Chartered in India: Largest foreign
bank. 82 branches. Over 8,000 employees.
Net revenues of US$ 466 million in 2004
• Factors for success: Innovative products and
services, acquisitions and understanding of
Indian market
• For Standard Chartered, India is: huge potential
market, outsourcing hub
• Future plans: Ambitious plans to transform
business in the country and to further expand
operations
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