Staying in touch Social Outreach Program Postcards - COTA SA

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Staying in touch Social Outreach Program Postcards - COTA SA
EVOLVE
COTA SA’s magazine
                         AUGUST 2020

Staying in touch       Postcards
                            page 6
Social
Outreach
Program
page 7

Life during COVID-19
in the APY Lands
page 10
1
Staying in touch Social Outreach Program Postcards - COTA SA
COTASA                                                                         /cotasouthaus
                                                                                                           EVOLVE                                                                             AUGUST 2020

What we do...                                                                  /cotasouthaus
                                                                                                                                                                                        Contents
                                COTA SA is an older people’s movement, working to advance the rights,
                                interests and futures of more than 630,000 South Australians as we age.
                                Along with providing a platform to ensure that older people are part of
                                decision-making by government and industry, we also offer a range of
                                independent supports and services.
COTA SA powers the following:

Policy and Advocacy work - We work closely
with older people to inform and influence
                                                       Strength for Life - Strength training programs
                                                       run by accredited fitness providers, specifically   2020,
                                                                                                                                     4          Social Outreach
                                                                                                                                                                               7   COVID-19 Life in the
                                                                                                                                                                                                         10
policy and public opinion through our policy           designed for older people.                          EXTRAordinary                        Program                            APY Lands
advice, communications and advocacy.
                                                       ZestFest - Our festival for modern ageing held      We are just past the halfway         Staying connected through          We spoke to Elders and staff in
Aged Care Support Service - We support                 over two weeks in October every year.               mark of 2020 and already the         COVID-19. Enter... the Social      the APY Lands to find out what
older people, their families and networks to                                                               year has been an extraordinary       Outreach program!                  life has been like during these
navigate and access aged care services and             The Rainbow Hub - A one-stop-shop for               one, with circumstances                                                 unprecedented times.
explore the options available, including               policy, programs, services, events and activities   that have challenged and
My Aged Care.                                          for older members of the Lesbian, Gay,              frightened us as individuals
                                                       Bisexual, Transgender and Intersex (LGBTI)          and collectively.
Advance Care Directives - We provide support           community.
for older people needing information about
Advance Care Directives.                               Information Access - We offer volunteer
                                                       assistance to help find information or complete
COTA Visitors - We match volunteer visitors            forms or documents.
with older people who could do with a friend.

                                                                                                                                                                                                        28
We are always on the look-out for both                 Membership - COTA SA offers individual,                                       Authorised by: Jane Mussared,
volunteer visitors and for people wishing to           household and club membership to older                                        Chief Executive, COTA SA
                                                                                                                                     GPO Box 1583
be visited.                                            people who want to support and assist                                         Adelaide, SA 5001
                                                       our work.
The Plug-in - We provide a platform for older                                                                                        All rights reserved. Material in Evolve
                                                                                                                                     is copyrighted and its content may be
people to have an influential voice to innovate        Legal service - Free advice for COTA SA
and improve products, services and policies for        members on wills and general matters.
                                                                                                                                     republished only by arrangement with          Dr Maria Alejandra
                                                                                                                                     COTA SA. Although any accepted
the growing older market.                                                                                                            advertising material should conform           Pinero de Plaza, Phd
                                                                                                                                     to COTA SA’s ethical standards, such
                                                                                                                                     acceptance does not imply endorsement.        Post Doctoral Research Fellow
                                                                                                           Editor: Hilary Abel       (08) 8232 0422
                                     NEW OFFICE LOCATION                                                   Communications Advisor,   1800 182 324 (Country callers)
                                                                                                                                                                                   from Flinders University shares
               Please note we are no longer located at 16 Hutt Street, Adelaide.                           COTA SA                   cotasa@cotasa.org.au                          her research on loneliness
                  We will be moving into new offices around October 2020.
                                                                                                           habel@cotasa.org.au       www.cotasa.org.au                             and isolation.
2                        Stay tuned for dates and our new location!                                                                                                                                                  3
Staying in touch Social Outreach Program Postcards - COTA SA
From the President
& CE
2020, EXTRAordinary!
                                                 By Emeritus Professor Anne Edwards AO
                                                 President, & Jane Mussared CE, COTA SA

We are just past the halfway mark    in a wide range of crucial roles        While the most severe early
of 2020 and already the year         in affected communities - as            restrictions are beginning to
has been an extraordinary one,       emergency services staff and            ease in South Australia, without
with circumstances that have         volunteers, support crews for           a vaccine, the threat of COVID-19
challenged and frightened us as      people and wildlife, in the clean-      is not over and we will need to
individuals and collectively.        up and as fundraisers, donors           maintain vigilance about social
                                     and tourists when they have             distancing, hygiene and avoiding
The terrible bushfires in the        been able. Importantly many             contact with others if we are sick.
Adelaide Hills and on Kangaroo       told us that they would like us
Island dominated the end of          to be more active in advocating         With our state, territory and
2019 and the start of 2020, with     for effective climate policy. Ask       national colleagues, COTA SA
other Australian communities         us how you can be part of our           has represented the needs of
experiencing their own fronts        climate change survey and               older people as our community
of devastation.                      provide feedback to our draft           navigates its way through
                                     Statement of Interest.                  a global pandemic. We are
And then, of course, the outbreak                                            conscious that large numbers of
and spread of COVID-19 across        Older people, and particularly          older South Australians do not
the world upended our lives          those over 70 years, were one of        communicate online and so we
all over again. But, this time       the groups identified very early as     have picked up the phone and,
everyone in Australia is affected,   at particular risk from COVID-19.       despite the extra cost of postage,
as is the rest of the world. The     For many of us it all but shut          we have mailed information
impact and ongoing threat of the     down our roles and contributions        whenever we can.
virus has been, and continues to,    as volunteers. It placed extended
dominate our lives.                  limitations on our interaction          We have now vacated 16 Hutt
                                     with family, friends, neighbours        Street after a 10-year tenancy.
Both the bushfires and responses     and neighbourhoods. For older           We will soon advise the location
to COVID-19 have                     people living in residential            of a new and more affordable city
had disproportionate effects         aged care, the incursions on            headquarters for COTA SA. The
on the well-being of older           lives were even more extreme.           last few months have served to
South Australians.                   While we have all cooperated            remind us that COTA SA has never
                                     and observed the restrictions           been about our building. We are
                                                                                                                   Surely the lesson of 2020 is very
More than a quarter of South         introduced for our own and our          a community united by our vision
                                                                                                                   much one of staying in touch -
Australians aged over 50 live        community’s good, it is important       for the possibilities of modern
                                                                                                                   with neighbours, with friends,
outside Adelaide including in        to recognise that extended              ageing and the need to tackle
                                                                                                                   with family and, of course, with
the areas which were the most        isolation carries particular risks as   ageism and other disadvantage
                                                                                                                   us. When the time is right, we
heavily hit by the bushfires.        we age.                                 that get in its way.
                                                                                                                   look forward to welcoming you
Older people played a big part
                                                                                                                   to our new office.

4                                                                                                                                                      5
Staying in touch Social Outreach Program Postcards - COTA SA
messages of love, hope & fun...                                                                                  Social outreach program
                                                                                                                 Staying
                                                                                                                 connected
                                                                                                                    Volunteers heard
                                                                                                                    incredible stories of
                                                                                                                    stoicism, resilience
                                                                                                                    and kindness with
                                                                                                                    many older people
                                                                                                                    concerned more
                                                                                                                    about others than

                                    POSTCARDS
                                                                                                                    themselves.

                                                                                                                 Our lives changed in March         to check on how they were          grandchildren. To fears of
                                                                                                                 2020 when Governments              doing. To listen, ask if they      leaving the house, and sadness
                                                                                                                 restricted our way of living       were getting everything they       at the heartbreak of losing a
                                    From behind the COVID curtain                                                to keep us safe during the
                                                                                                                 COVID-19 pandemic.
                                                                                                                                                    needed and to offer a regular
                                                                                                                                                    phone chat.
                                                                                                                                                                                       loved one and hosting a socially
                                                                                                                                                                                       distanced and restricted funeral.

    Heartwarming personal reflections from older South Australians on the highs                                  Australians overwhelmingly         Volunteers heard incredible        Our volunteers have not
    and lows of the COVID-19 restrictions.                                                                       complied and COTA SA was no        stories of stoicism, resilience    reached everyone yet and we
                                                                                                                 different. Staff and volunteers    and kindness with many older       will continue to make calls for
Postcards from behind the           story, poem or do a sketch to tell     For more information about            postponed community                people concerned more about        at least the next month. With
COVID curtain – a project by        us about their experience of life      Postcards visit the homepage of       activities and stayed home.        others than themselves.            restrictions now easing, we urge
COTA SA and funded by Office        during the COVID-19 pandemic           the COTA SA website:                                                                                        South Australians continue to
for Ageing Well – responds to       or what you have liked best            www.cotasa.org.au                     We know that many older            Some were helping others with      support each other through
the extraordinary situation         about restrictions lifting.                                                  people already experience          groceries, stamps, meals and       family, friendship and good
COVID-19 has brought to our                                                To participate in the project,        some level of social isolation,    other essentials while others      deeds, doing so safely.
lives. It provides an opportunity   These postcards will be collated       contact COTA SA by:                   and this pandemic may have,        were learning to use Zoom for
for older people to capture how     and shared through an online           P: [08] 8232 0422 or                  for some, added to those           online parties and meetings.       If we didn’t get to call you and
the pandemic has affected them.     exhibition, displayed as part of       Country callers 1800 182 324          feelings of loneliness.            We heard stories about people      you would like to know more
                                    ZestFest in 2021 and then kept         Email: postcards@cotasa.org.au                                           picking up discarded hobbies       about COTA SA services and
Those interested in participating   as a record of this unique time        Mail: GPO Box 1583,                   COTA SA felt it was vital to       or household jobs, or enjoying     other social supports, you can
are sent a pack of two specially    in history.                            Adelaide SA 5001                      remain connected with older        time in their gardens and others   visit our website or contact us
designed postcards.                                                                                              people across the state during     were taking the opportunity to     on [08] 8232 0422, Country
                                    The second postcard, is to send        Include your name, phone              the lock down. So, the Social      simply relax and do nothing.       callers 1800 182 324 or email:
One postcard is postage paid        to a friend, family member or          number, address and how many          Outreach Program was born!                                            cotasa@cotasa.org.au.
and has a return address to         neighbour to stay in touch or to       postcard packs you would like         Our priority was to reach out to   We also heard about the
COTA SA. On this postcard, older    initiate or reignite a relationship.   (if you are ordering for friends or   those who live alone or do not     difficulties some were             For more information about
people, are invited to a write a                                           an organisation). The Postcard        use email.                         experiencing. Feelings of          COVID-19 contact the Older
                                                                           project runs until August 31.                                            anxiousness about missing          Persons COVID-19 Support
                                                                                                                 Staff and volunteers started       medical appointments,              Line on 1800 171 866.
                                                                                                                 calling members one by one         fitness classes, children and

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Staying in touch Social Outreach Program Postcards - COTA SA
reflections from social outreach volunteers
                                                                   Derek Bowman                                                                                                             Julie Johnston
                                                                      Reflecting on telephone                                                                                            I have loved listening to
                                                                               calls I’ve made,                                                                                   member’s life journeys, to the
                                                                      they’ve been enjoyable,                                                                                  resilience of members in the face
                                                                    humbling and interesting.                                                                                    of adversity, to just making the
                                                                                                                                                                                      best of a difficult situation.

I applied to become a             COTA SA provided volunteers           I’ve heard about South Australia’s      As a volunteer in self isolation I   members in the face of adversity,      I had a wonderful conversation
Community Visitor with the        with regular lists of 6 -12           boat building industry,                 have really enjoyed being part       to just making the best of a           with a 93 year old talking about
COTA Visitors program initially   members to ring, a call script,       horticultural sector and rail           of the COTA SA Social Outreach       difficult situation.                   how her life began schooling
for face–to–face visiting.        recording form and the                networks. I’ve heard about              Project during COVID-19.                                                    in Melbourne, working as a
                                  opportunity to ask questions.         current events, employment                                                   Gardening has been a top               secretary in Hobart, marrying in
I undertook training at Victor
                                  Members were located all over         histories, favourite recipes, fishing   I have been amazed by the            activity as has virtual book club      Collins St in Melbourne and then
Harbor which occurred against
                                  the state, offering a cross section   advice, gardening tips, model           number of older members who          meetings using Zoom, walking,          settling in her early married life
looming COVID–19 restrictions.
                                  of experience and observation.        railways and popular authors.           have remained so positive and        listening to music, knitting,          in Port Lincoln.
Shortly after, the Community
                                                                                                                resilient during this time.          reading, crafts, jigsaw puzzles
Visitor role was put on hold.     Most members I’ve spoken              It’s also incredibly humbling to
                                                                                                                                                     and reminiscing while sorting          She recounted snow skiing
I was then invited to become      with aren’t experiencing              hear members stories of being
                                                                                                                I initially started with phone       through photos.                        in her 70’s, how she and her
involved in the new COTA SA       negative effects during the           treated shabbily at shopping
                                                                                                                calls to members on the Yorke                                               husband had travelled around
Social Outreach Project as a      Coronavirus period.                   centres, feeling abandoned
                                                                                                                Peninsula where I live but am        There were only a few either           Australia twice, and they had
virtual visitor.                                                        by younger family members,
                                  Some spoke briefly, confirmed                                                 now systematically working           with mobile phone numbers,             just returned from a cruise in
                                                                        issues which could arise when
Its purpose was to phone 5,000    they were well, revealed coping                                               my way around the state with         connected to social media              November last year. She told
                                                                        partners return home from
COTA SA members who didn’t        strategies and rung – off.                                                    phone calls to members on the        platforms or connected to              me how she still has a photo in
                                                                        hospital, suffering inadequate
have email to check in. The                                                                                     Eyre Peninsula, Ceduna, Whyalla,     the internet. Many have said           her lounge room of her and her
                                  I always ask whether a follow up      funeral arrangements, turning
telephone calls were to chat,                                                                                   Andamooka, Peterborough, Port        they have actually enjoyed the         husband on a camel on Cable
                                  telephone call is required and        off heaters in winter due to high
listen and offer social support                                                                                 Wakefield, Mallala, Two Wells,       isolation and for many its not         Beach in Broome. Which was
                                  most members have declined,           electricity costs and vulnerability
and sources of                                                                                                  Murray Bridge and Strathalbyn.       much different to their                funny because I have a similar
                                  citing they’re alright. A few         when watching civil unrest on
trusted information.                                                                                                                                 normal lives.                          picture in our living room having
                                  have said yes, either providing       television. I attempt to be both
                                                                                                                I never cease to be in awe of                                               lived in Broome for 6 years!
                                  time for me to seek specific          empathetic and objective.
COTA SA’s Country Listening                                                                                     many of our members, well            I have particularly enjoyed
                                  information they’ve requested or                                              into their 80’s and 90’s who         hearing about what happens in
Posts identified “Loneliness                                            It’s also rewarding when
                                  anticipating a further chat.                                                  are continuing to lead very          Andamooka during a pandemic,
and Isolation” and “Low Digital                                         members say they appreciate
Inclusion” as major issues        The experience has been               COTA SA for “making contact”.           productive lives in their local      what life is like in Port Wakefield
confronting South Australia’s     enjoyable from my perspective as                                              communities. I have loved            - a place that I just normally drive
population aged 65+ and there                                                                                   listening to member’s life           through on the way to Adelaide or
was a concern that these issues                                                                                 journeys, to the resilience of       back home to the Yorke Peninsula.
would be amplified during the
Coronavirus period.

8                                                                                                                                                                                                                            9
Staying in touch Social Outreach Program Postcards - COTA SA
COVID life in the apy lands
     We acknowledge and pay respect to the past, present and future Traditional                                  This was a significant reason why their services
                                                                                                                 were able to continue. We spoke to some of their
     Custodians and Elders of this nation and the continuation of cultural, spiritual
                                                                                                                 staff and clients to find out how life changed
     and educational practices of Aboriginal and Torres Strait Islander peoples.                                 during this time.
                                                                                                                 The staff quickly had to get to grips with
     Most of us experienced feelings of isolation to some degree during the height of the COVID-19
                                                                                                                 understanding coronavirus, how it spreads and
     restrictions, but the day-to-day realities were quite different in the APY Lands than in the cities.
                                                                                                                 the risks to the community. They were on a
     It’s hard to comprehend the isolation of the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands. Located     steep learning curve themselves, plus they were
     in the far north-west corner of South Australia, this 103,000 square kilometre area is home to about        distributing protective equipment and teaching
     3,000 people of Aboriginal descent. There are seven communities and several homelands dotted                handwashing protocols and other preventative
     across the landscape. While these communities have essential services, facilities such as hospitals and     measures. While they were supporting their
     major retail stores are literally hundreds of kilometres away.                                              community during work hours, they were
                                                                                                                 managing the impacts of the restrictions in their
     As COVID-19 began to spread across Australia, the APY Lands was one of the first areas to be locked         own lives when they finished work.
     down, cutting the local population off from the outside world. The Aboriginal population was
     disproportionately affected by the swine flu outbreak of 2009, and the indigenous communities and           One care worker told us that explaining social
     the government were quick to act to ensure that didn’t happen again.                                        distancing and travelling restrictions was difficult in the beginning. “They are a people that live, sleep,
                                                                                                                 eat, move and breathe together”, she said. Many were missing the family they couldn’t visit in person
     The lock down of the APY Lands was an important measure to protect the people and their culture.            and were worried about those that were outside of the APY Lands when the restrictions came into
     The elders are the guardians of Aboriginal culture – they are the storytellers, and have the knowledge      effect and were unable to return. Staying in contact via mobile phone was helpful but no replacement
     of Aboriginal laws and customs. But they are also particularly vulnerable, with over 50% of Aboriginal      for physical connection. There are also impacts on cultural practices and rituals “their bush tucker is on
     adults having underlying health concerns that could contribute to complications from coronavirus.           the other side of the highway, where they are not permitted to go”, she continued.
     Multigenerational living is commonplace in the APY Lands, further increasing the risk of exposure for
     those aged over fifty.                                                                                      The APY Lands people have acknowledged the need to adjust the way they live for the safety of their
                                                                                                                 families, the community and their future. However, it is still very challenging and has fundamentally
     Not only was movement into and out of the APY Lands restricted but so was movement between the              changed how they would normally live. While restrictions are easing, the people of the APY Lands
     communities within the area. This fundamentally changed their day-to-day lives. Aboriginal people           remain vigilant to protect this unique and vulnerable culture.
     love being on the move, it is not unusual to drive 300 kilometres to visit a relative or to buy supplies.
     For the people that live there, not being able to travel around had a profound impact on their mental
     health.
     With restricted external services or supplies coming in, support for the communities had to come
     from within. Aboriginal Community Services (ACS) provide aged care services to the APY Lands
     communities. The majority of their APY Lands staff are Aboriginal and live and work on the APY Lands.

10                                                                                                                                                                                                                             11
Staying in touch Social Outreach Program Postcards - COTA SA
COTA SA knows aged care
     Thinking aged care? We can help...
     COTA SA is an independent voice and source of up to date information on all things aged care.

     We support older people, their families and networks to find out about the options available
     and what to do to navigate aged care and access the services you need.

     We offer -

     •   Expert support and advice through Specialist Aged Care
         Navigator, Julie Lawrie [pictured]. To make a time to speak
         with Julie call 0484 143 772 or email: acs@cotasa.org.au.

     •   One-on-one information and advice about the aged
         care system and the options available through local aged
         care navigator champions in your community.

     •   Group presentations about aged care, how it works and where
         to start through our Maximising My Independence program.

     •   The opportunity to be or receive a friend through COTA
         Visitors for people living in aged care or waiting for or
         receiving aged care services at home [see page 16].

     •   Information and guidance to complete your
         Advance Care Directive.

     •   Specialist support through our Rainbow Hub for
         people identifying as LGBTI [see page 22].

     •   The chance for all older people to join The Plug-in and
         influence the future of ageing, including aged care.

     COTA SA is committed to all older people who need aged care, and if we can’t help you, we will
     connect you to services and supports who can.

     COTA SA is also involved in advocacy for improvement to the aged care system both locally and
     nationally in partnership with the other states and territories through COTA Australia.

     COTA SA knows aged care!

12                                                                                                    13
Staying in touch Social Outreach Program Postcards - COTA SA
COTA SA’s COuntry Programs
                                                                       COTA SA Project Officer, Su Bell, has
COTA SA’s My Aged Care Support and Advance Care                        been working with regional South
Directive (ACD) programs have received continued
funding from Country SA PHN into 2021.
                                                                       Australians on the Copper Coast.

These two programs provide free independent
support and information to older people and their                    Su Bell [pictured right above] has worked with
families who may need assistance planning ahead                      COTA SA for two years. First as a Volunteer Peer
or may feel overwhelmed getting to grips with                        Champion for My Aged Care [MAC] and then as a
My Aged Care.                                                        Project Officer for Care Directives [ACD].

                                                                     She assists the local community in understanding        The Copper Coast has an ageing population and
Both programs offer individual and group                                                                                     Su has been very successful at making a difference
face-to-face information sessions adhering                           and accessing aged care services that are
                                                                     available to them and navigates people through          and having a positive impact on her community.
to social distancing guidelines.
                                                                     completing Care Directives.
                                                                                                                             “It is so important to let people know what services
If you would like to take advantage of these free                                                                            are available in their area, and how they can access
services, they are available in the following regions.                                                                       them.” “It is a great job, to see the relief on their
                                                                                                                             faces, for them to know that now I can stay in my
Advance Care Directive                                                                                                       own home, with assistance, or get transport to get
• Yorke Peninsula and the Mid North                                                                                          my hair permed, or get my garden tidied up. This is
                                                                                                                             very important to some, to keep their standards up,
My Aged Care Support program                                                                                                 regardless of their age.” Su says.
• Yorke Peninsula

                                                                                                                Interview with Pat Williams
• Fleurieu Peninsula
• Mid North
• Mannum area
• Lower Eyre Peninsula
                                                                                                                             How important is it to have a local, face-to-
For more information please call:                                                                                            face connection?
                                                                                                                             Very important! Just a phone call, and she will visit
Helen Morley                                                                                                                 to chat through the issue.
                                                                     How did you connect with Su Bell?
Country Program Officer
                                                                     Dr Gray [Moonta Medical] said I should talk to          What have you struggled with being an older
Ph: Country callers 1800 182 324
                                                                     Su Bell. She was in the waiting room with her           Australian living regionally?
Mobile: 0429 085 990
                                                                     MAC sign. I made an appointment and she                 We have everything here. Doctors, specialists come
Email: acs@cotasa.org.au
                                                                     visited my husband and I in our home.                   to Wallaroo Hospital. It’s usually all ok.

                                                                     How has Su helped you?                                  How have you dealt with isolation and
                                                                     Lots of ways. MAC to begin with. She made               loneliness through the COVID-19 pandemic?
                                                                     numerous phone calls to MAC to get more help for        Not good. Same thing each day, get up, clean the
                                                                     my husband, Gary. Then she helped set up an ACD         house, read a book — bored s**less. I can’t visit
                                                                     for my husband and myself. She was supportive           husband of 62 years, because he is in the local
                                                                     when Gary went into Moonta Aged Care.                   nursing home. I haven’t seen him for 5 weeks, but I
                                                                                                                             can visit him next Monday.
                                                                     How has this relationship affected you?
                                                         Funded by   Su has always been there to alleviate my worries        How are you staying connected with others
                                                                     and walk me through any situation. Su is one of the     through these restrictions?
                                                                     nicest ladies I have ever met. Everyone will tell you   On the phone, have a coffee with friends and sit a
                                                                     that. She is very helpful.                              metre away from each other.

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Staying in touch Social Outreach Program Postcards - COTA SA
cota visitors                                                                                                                                                                               We chat on the phone as if
                                                                                                                                                                                          we’ve been friends for years
                                                                                                                                                                                           and even on the days when
                                                                                                                                                                                          Maria’s not feeling too good
                                                                                                                                                                                             we end up having a good
                                                                                                                                                                                              laugh about something.

                  Friends for older people                                                                                                    Elizabeth & Maria
COTA Visitors matches friendly volunteer visitors          telephoning, texting or posting good old fashioned        I first met Maria back in October last year when I    and each time Maria seemed to be more at ease
to older people who are lonely or in need of a             letters to their friends. Now with restrictions easing,   volunteered as a COTA Visitor. After I finished my    and comfortable talking about her past, her family,
new friend. Suitable matches are made based on             we are looking forward to resuming face-to-face           orientation session, I was matched with Maria as      health, feelings and interests.
both peoples backgrounds, interests, hobbies               visits, albeit physically distanced.                      she lives nearby and we have a similar background.
and geographical location and all volunteers are                                                                                                                           When she wasn’t feeling very well, she asked me
police checked.                                            Take part!                                                I was a nervous when we arranged to meet at the
                                                                                                                     local shopping centre. Maria chose to meet there
                                                                                                                                                                           to visit her at her home. Unfortunately our face to
                                                                                                                                                                           face meetings have been halted due to COVID-19
People receiving a home care package or who are            COTA SA is always seeking new people to be                as she preferred to get out of the house.             but I telephone her every week and we chat for an
living in a residential aged care facility are eligible.   matched for this program. People interested                                                                     hour or so.
Families, advocates and/or aged care                       in participating either as a volunteer visitor or         I soon felt comfortable as we had coffee and cake
representatives are encouraged to reach out and            someone seeking a new friend should contact               and got to know each other a little. We walked        We both feel really comfortable to talk about
get a friend for someone in their care.                    COTA SA. Website: www.cotasa.org.au                       around the shops as Maria enjoys looking at new       anything and everything now, and I feel great
                                                           [see COTA Visitors in the left hand menu]                 clothes and current fashions. After Maria bought      knowing that I’m making her life a little bit brighter.
Visits are for an hour a week or fortnight, at the         Ph: [08] 8232 0422 or Country callers 1800 182 324.       a new skirt, I walked her to the taxi stand and we
older person’s home, aged care residence or a                                                                        went our separate ways.                               Maria is looking forward to having a coffee at the
mutually agreeable public meeting place.                   As part of COTA SA’s Rainbow Hub, we also have                                                                  shopping mall and having a good look around the
                                                           a specific COTA Visitors program for the LGBTI            The next time I telephoned Maria to arrange my        shops again when Government restrictions are
Whether it be chatting, reminiscing, sharing a             community. Call Jackie Wurm, LGBTI Project Officer,       visit, Maria asked to meet at a different, shopping   eased, as am I.
morning or afternoon tea, walking, doing a craft or        on the numbers above for more information.                centre nearby, which also suited me.
other activity that you both enjoy – visits are fun
and enjoyable for both.                                    COTA SA is funded through the Government’s                We again had coffee and cake and a good chat,
                                                                                                                                                                           Elizabeth
                                                           Community Visitors Scheme to deliver the COTA             then walked around the shops for a bit of exercise.   COTA Visitor
During the COVID-19 pandemic, COTA Visitors                Visitors Program.                                         Maria again got a taxi home when she got tired.
maintained their friendships by regularly                                                                            We visited the shopping centre another five times
16                                                                                                                                                                                                                             17
Staying in touch Social Outreach Program Postcards - COTA SA
theplugin.com.au
As with any issue facing older Australians, COTA SA wants to ensure that the community is being heard.
COTA SA’s social enterprise, The Plug-in, conducted a survey soon after the Coronavirus first struck to hear
people’s thoughts and feelings.

The Plug-in received a large number of responses from South Australians aged 50 or older, including
many comments and ideas about responding to the crisis.

  The findings showed
                                                                                                               It ’s time to get on board!
  respondents caring more                                                                                      The Plug-in is COTA SA’s specialist engagement and insights consultancy which connects a community of
                                                                                                               older people with organisations, businesses and researchers who want to understand them better. Through
  about the impact of COVID-19                                                                                 co-design workshops, surveys, in-depth interviews and workshops, we give older people an influential
  on society as they do about                                                                                  voice and generate insights that enable clients to improve their products, services and policies.
  the impact on themselves and
  their family.                                                                                                If you’re over 50, then we invite you to join our community of “Influencers” ready to “plug in” to client
                                                                                                               projects – it’s free and simple to register. Or, if you’re from an organisation that wants to understand your
                                                                                                               older customers at a deeper level, then connect with us – we are ready to partner with you.

                                                                                                               Thanks for sharing your stories!
                                                                                                               “Some people might not do transport services out of pride, like some people won’t put their hand up for a
                                                                                                               pension ‘cause they are too proud” Project Participant
                                                                                             Overall,
                                                                                        respondents            “It’s like everything, you don’t know until you ask but we don’t know what to ask, ‘cause we don’t know what’s
                                                                                     have been very            out there!” Project Participant
                                                                                       supportive of           Almost 1000 Influencers from across SA including Port Pirie, Naracoorte, Elizabeth, Victor Harbor,
                                                                                    the government             Noarlunga, and West Lakes took part in workshops and our online survey to share their experiences of
                                                                                           measures            getting to and from hospital and specialist appointments. The insights gathered by The Plug-in have
                                                                                         introduced            helped The Office for Ageing Well, SA Health and transport service providers around the state improve
                                                                                           to protect          their understanding of older people’s needs and preferences for health-related travel.
                                                                                        and support
                                                                                                               Watch our project video report to find out more at our website:
                                                                                        Australians.           https://theplugin.com.au/past-projects/transport-options-project/
Many respondents commented on the positive aspects that may emerge from the COVID-19 crisis
telling us:

“The many heroes, (shop assistants, emergency medical staff and more) need to be publicly appreciated….”
“It’s an opportunity for everyone to be more responsible and care for each other”

Stay tuned for our next survey asking about COVID-19 and what your thoughts are now, several months
after the pandemic first hit and as some restrictions are being eased.

18                                                                                                                                                                                                                         19
moving to the beat of isolation
Research shows that strength is important for                                   Dhanmaya Basnet   These measures were very popular amongst the
continuing to function well as we age. Strength                                                   Strength for Life participants with many of them
training exercises are beneficial for bone health                                                 taking up the offer of free equipment and keeping
as well as improving mobility, balance and                                                        up their exercise routines in their homes during
helping with everyday activities like climbing                                                    the lock down.
stairs or carrying groceries.
                                                                                                  “Thanks to the equipment, I’ve been able to stay
Our Strength for Life (SFL) program helps to                                                      active at home. I find I am sleeping better and get up
promote health and wellbeing in people over                                                       refreshed. I’m seeing the benefits of starting exercising
50 through specially designed strength training                                                   in a group, which has helped me to be motivated to
                                                                                                                                                                                                    r ! !
                                                                                                                                                                                                 ne
programs run by accredited fitness providers.                                                     exercise at home alone.” said Lucy Duka.
COTA SA partners with over 100 facilities across
SA to deliver Strength for Life programs to the
                                                                                                  Mary Jimenea also said, “I’m happy when I’m
                                                                                                                                                                                           Wi n
                                                                                                  exercising because I feel healthy and at peace.
community.
                                                                                                  I like how it’s like meditating, and it’s also
In May 2019, the City of Salisbury established a                                                  mental wellbeing.”
Strength for Life program with a focus on culturally
                                                         Damber Kumari Mongar                     The City of Salisbury were delighted with the
and linguistically diverse (CALD) participants.                                                                                                               To give people an avenue to keep moving
                                                                                                  number of Bhutanese participants who took up
The classes included 33 participants of different                                                                                                             and stay fit during the COVID-19 restrictions,
                                                                                                  the offer of free equipment. Hari, the Bhutanese
cultural backgrounds including 8 Bhutanese, 5                                                                                                                 Strength for Life partnered up with Wellbeing
                                                                                                  volunteer, reported that “They are thankful to you
Filipino, 3 Italian, 2 Croatian, 2 Dutch and 1 Spanish                                                                                                        SA and Redfox pictures to create eight online
                                                                                                  for delivering exercise equipment to their homes,
participant. The classes provided an opportunity                                                                                                              exercise videos to keep people active while
                                                                                                  even during the time that movements were so
to celebrate their own cultures as well as                                                                                                                    staying at home.
                                                                                                  restricted.”
meeting people from other cultural backgrounds
while improving their own wellbeing.                                                              Dhanmaya said that JYC’s gesture and its concern            As part of this, SFL ran the ‘Move in May’
                                                                                                  for their wellbeing had motivated her to do her             competition which engaged members and
Most of the CALD participants speak and
                                                                                                  SFL exercise at home regularly. She finds the               gave them a fitness challenge. The competition
understand English. However, there was strong
                                                                                                  programme beneficial for her. She is now able               attracted 17,000 views of the exercise videos.
Bhutanese contingent, who sometimes have
                                                                                                  to move her limbs more easily and finds moving              Participants were required to complete a warm
difficulties understanding English. Luckily, one of
                                                                                                  around not as painful.                                      up and cool down video as well as 1 to 4 workout
the Bhutanese participants is happy to interpret
for the Bhutanese clients that need it.                                                           Damber Kumari is following her exercise regimen             videos for the week.
                                                                                                  regularly. She feels SFL has helped her wellbeing,
Sadly, during the onset of COVID-19, classes were                                                                                                             Dean Bennett (pictured) was one of the winners
                                                                                                  particularly she is now able to move her hands
unable to continue at the Jack Young Centre.             Lucy Duka                                                                                            of our Move in May competition.
                                                                                                  more freely.
However, The City of Salisbury maintained a
connection to their Strength for Life attendees                                                   As COVID-19 restrictions begin to ease, The City            Dean said “We had seen the flyers promoting SFL
through fortnightly phone calls, the creation of                                                  of Salisbury is looking forward to being able to            and had talked about starting the program before
a Salisbury Seniors Community Facebook page,                                                      resume in person Strength for Life classes. In the          COVID-19 hit” . “I am very excited that I can now
mail-outs and other engagement activities.                                                        meantime, they continue to actively encourage               get a free assessment and 10 free sessions and my
                                                                                                  and support their Strength for Life clients as much         wife and I will both join the program”.
In response to the COVID-19 restrictions, COTA
                                                                                                  as possible. The City of Salisbury wishes to thank
SA, Wellbeing SA and Strength for Life developed
                                                                                                  COTA SA for their support, provision of resources           If you would like more information about
a series of videos to help keep participants
                                                                                                  and leadership during this time.                            Strength for Life visit the COTA SA website
moving at home. In conjunction with these
videos, The City of Salisbury also provided                                                                                                                   or call and speak to one of the SFL team
participants with their individual programs and                                                                                                               on [08] 8232 0422.
free equipment hire. Their fitness instructor took
calls and emails from those that wanted advice
or feedback, and she also produced illustrated
instructions for participants.
                                                         Mary Jimenea
20                                                                                                                                                                                                          12 21
working with LGBTI elders                                                                                  Staff News                                                                     a s e
                                                                                                                                                                         n e           Bo
                                                                                                                                                                     Jay
COTA SA’s Rainbow Hub is a one-                                                                            The Language of Biscotti
stop-shop for policy, programs,
services, events and activities for                                                                        In late March, as the Adelaide Festival and
older people who are part of the                                                                           Fringe season was drawing to an end, and the
Lesbian, Gay, Bisexual, Transgender                                                                        unknown reality of the COVID-19 measures
and Intersex (LGBTI) community.                                                                            were being discussed, I saw a little post on
                                                                                                           Facebook from a respected arts colleague,
PROGRAMS AND SERVICES                                                                                      Paola, announcing her inaugural ‘Biscotti Bake
Rainbow Hub Monthly Lunches                                                                                In’. Somewhat intrigued, I replied, ‘yes, I am in’. I
Every 4th Thursday of the month at The Treasury from 12pm. Bookings essential via 8232 0422.               had no idea what to expect – and I don’t think
                                                                                                           Paola did either!
Rainbow Hub E-newsletter
Keep up to date with the latest news and events for LGBTI elders.                                          We kicked off on the first Saturday in April, all
                                                                                                           30 participants, from all walks of life, met over
Navigating Aged Care                                                                                       the interactive online meeting platform, Zoom.
We provide tailored information in convenient locations throughout Adelaide, including a regular           Each in our own kitchens, donned in aprons,
presence for LGBTI elders at Stirling Library, every 1st and 3rd Saturday of the month from 10am - 12pm.   ready to tackle Zia Julie’s Scotch Finger Biscuits.

COTA Visitors                                                                                              My authentic Italian baking experience had
The Rainbow Hub connects volunteer visitors with LGBTI elders in need of a friend, who are receiving       commenced – there were no bowls in sight,
or waiting for aged care services.                                                                         the bench was the mixing platform and the
                                                                                                           measures relied on feeling ‘how much flour              We have all dealt with the challenges associated
LGBTI Aged Care Awareness Training                                                                         the mix would take..’ Paola, and from time-to-          with being in ‘Lock down’ in many different ways,
COTA SA is the South Australian partner for the Silver Rainbow LGBTI Aged Care Awareness Training          time, her elderly Mamma, Anna, would regale             certainly we have all had to find new ways to adapt.
Project. Training is available for aged care providers and is delivered by qualified trainers with lived   us with tales about the biscuits. Events they           So, while my son in Melbourne, like so many hipsters,
LGBTI experience.                                                                                          had featured at, whether they were ‘speciale’           has nurtured his sourdough starter like it was a new
                                                                                                           or regular coffee dunking sorts, family stories         born baby, I have been nurturing my new Biscotti
POLICY AND ADVOCACY                                                                                        associated with them and the origins of the             Bake In friends over Zoom in my cucina (kitchen) and
Rainbow Hub Advisory Group                                                                                 recipe. The details of certain ingredients that         in my cuore (heart) every Saturday. I have noticed,
The Advisory Group works closely with COTA SA to guide the Rainbow Hub and to lead advocacy                must or must not be included to be truly                unfortunately, that my body is taking a little longer
priorities and engagement. The Advisory Group also liaises with other key LGBTI stakeholders such          ‘tradizionale’, and the history of each biscotti,       to translate the Italian language, as I’ve noticed the
as the South Australian Rainbow Advocacy Alliance (SARAA).                                                 such as spices brought by the Ottomans,                 swelling that I am feeling in my cuore is actually
                                                                                                           and the inclusion of certain nuts according             manifesting in my culo (bottom).

                                       Join Us
                                                                                                           to region or symbolism etc. I felt the warmth
                                                                                                           radiating from Paola’s passion for cooking              Jayne Boase
                                                                                                           directly into my kitchen via Zoom!                      Festival Director, ZestFest
                                                                                                           We follow this pattern every Saturday,
                                                                                                           making Mamma’s Lemon Biscuits, Nonna’s
                                                                                                           Parigini, Biscotti Alle Mandorle, Biscotti con
  The COTA SA Rainbow Hub Advisory Group                The group meet monthly (currently online, soon     Marmellarta, Brutti ma Buoni (translates as
  has room for more!                                    hopefully, face to face) for 2 hours. Beyond the   Ugly but Good – and oh my, were they good…)
                                                        monthly meeting, members also take on tasks        Biscotti Joyce, Baci di dama, Savoiardi and a
  The Advisory Group advocates for older LGBTI          relating to Rainbow Hub events and activities.     deviation for Mother’s Day in May when we
  people, develops programs and events for members                                                         baked Anna’s favourite, Torte della Mumma –
  of the LGBTI community and helps people connect To find out more please phone Project Officer,           see image on the right!
  to the services they need. The group warmly      Jackie Wurm on [08] 8232 0422 (M/W/Th), or
  welcomes new Advisory Group members.             Chairperson, Cris Davis, on 0406 809 944 or
                                                   email rainbowhub@cotasa.org.au

22                                                                                                                                                                                                                     23
german-speaking aged services Assn.                                                                             COuntry listening posts
Culturally and linguistically diverse, the German-           We Germans have a saying,                            165,000 (26%) of older
speaking Aged Services Association are a tightly                                                                  South Australians live outside
                                                             “When the mountain does
knit community. We cherish speaking our language                                                                  metropolitan Adelaide.
and celebrating our culture. When the pandemic               not come to the prophet,
hit our social support groups and home visits                the prophet must come to
ceased and we wanted to adapt quickly to fill the            the mountain”.                                     Late in 2019, COTA SA undertook listening posts
social void.                                                                                                    at shopping centres and libraries across regional
                                                                                                                SA. The results of the rich conversations with 400
We began phoning our clients, to ensure they                                                                    older people about what works, what doesn’t and
were well and remained connected. As one team                                                                   what matters, have been compiled in our Ageing in
member put it “My clients assure me my phone calls                                                              Country South Australia report.
give them a tremendous boost. Sometimes I feel I’m                                                              There were evident similarities among older
a counsellor - clients tell me their innermost secrets. I                                                       people living in rural and regional South Australia,
feel very privileged to receive their trust.”                                                                   the most being the strong connection and sense of
                                                                                                                community. We kept hearing people say “I wouldn’t
Germans have a saying, “When the mountain does                                                                  live anywhere else”.
not come to the prophet, the prophet must come to
the mountain”. True to this we personally delivered                                                             Their positive sentiment is in stark contrast to
Easter chocolate, newsletters and activity packs to                                                             many of the concerns older people reported to
our clients. It was wonderful to see their smiles and                                                           COTA SA about living in their country community,
enjoy a chat!                                                                                                   including financial uncertainty, housing issues,
                                                                                                                limited mobility and transport and healthcare.
One of our clients was very disappointed about
not being able to celebrate her 99th birthday.                                                                  Country services are increasingly being developed
So, we took her flowers, chocolates and a photo                                                                 based on city models, budgets and assumptions
of her mates with the promise of a party when                                                                   but that process fails to capitalise on local            COTA SA has already set up a presence in the Yorke
restrictions ease!                                                                                              strengths and is often blind to local issues. There is   Peninsula with local staff member, Su Bell (see
                                                                                                                a danger in assuming that people age in regional         page 15) and has established a hub of volunteers
Our monthly bi-lingual newsletters included                                                                     areas on the same terms and under the same               to help older people access aged care in the South
strategies for mental and physical wellbeing,                                                                   circumstances as those in metropolitan areas.            East. COVID-19 willing, our local advisory group
complete with toilet paper jokes and our photo                                                                                                                           will host a series of seminars in Victor Harbor and
service really took off. Clients let us know which                                                              For example, a number of people we spoke to              Goolwa later this year.
image they wanted and we delivered the prints -                                                                 were in precarious financial circumstances and
keepsakes of moments of joy! We set-up a mobile                                                                 secure housing or employment were major                  Many COTA SA volunteers live outside Adelaide
library to deliver books, magazines, CDs and DVDs                                                               motivations for choosing to live regionally. This        and contribute as community visitors, peer
- most in German of course! Work tablets were used                                                              works financially and often seems to deliver from        educators, aged care navigators and policy
to introduce clients to smart devices and those             Staff and volunteers exchanged emails about         an engagement point of view but transport and            volunteers.
having to isolate were kept in touch via video chat.        isolation activities like teddy-bear-hunts and      support options appear to fall short.
                                                            backyard camping and we sent out cards and                                                                   COTA SA represents and honours the diversity
We promoted our Facebook page as a practical                                                                    Similarly, older people in regional SA recognised
                                                            German quizzes to keep the grey matter busy.                                                                 of older people and we look forward to new
way to stay informed. To beat the bad weather                                                                   the importance of taking responsibility for their        opportunities to test initiatives that engage
and cancelled exercise programs we took a pedal                                                                 own health and wellbeing and so the presence of
                                                            Our latest project is 1000 Hearts - we sew bright                                                            directly with older people living in rural SA.
exerciser to clients’ homes.                                                                                    reliable local health services were valued.
                                                            felt hearts, and send our love to each client!
                                                                                                                                                                         Read the full report on our website or call COTA SA
Engaging our team was key, many missed the                                                                      On the back of this landmark report, COTA SA
                                                            For more details about the German-speaking                                                                   on [08] 8232 0422 or Country callers 1800 182 324,
interaction with clients and colleagues. Donning our                                                            has asked the state government to recognise the
                                                            Aged Services Association, visit:                                                                            and we will post one out to you.
work shirts made us feel part of our team when we                                                               significance of rural ageing and to lead the way
participated in the virtual Memory Walk.                    www.gsasa.com.au or call 8340 3889.                 nationally, by developing a strategy that plays to
                                                                                                                the strengths of older country people.

24                                                                                                                                                                                                                        25
COmmunity centres Sa                                                                                   Meet
Community Centres and Neighbourhood Houses play a vital role in the wellbeing of communities with
an estimated two million user contacts per annum and 20,000 volunteer hours contributed every week.
                                                                                                       Josie MacGrath
There are 163 Community Centres across SA working with people and local communities to bring           Wandana Community Centre at              “Sometimes you might just have a
positive social change through community development, health, wellbeing, social inclusion, education   Gilles Plains is a welcoming place       coffee and a talk and I think that’s
and life skills activities.                                                                            open to everyone of different            what Centres are all about.”

Meet
                                                                                                       ages, backgrounds and cultures.
                                                                                                                                                Along with a new love of
                                                                                                       They have a variety of activities like   crafting, Josie has found going
                                                                                                       their computer classes, community        to the Centre benefits her
Olive Pepper                                                                                           garden and craft group.                  socially too.
                                                                                                       Josie MacGrath first attended            “I never used to invite people
                                                                                                       their computing course, and              to my place, I never had the
Olive Pepper [96yrs] has been         which includes a hot lunch,                                      connected with other ladies and          confidence but I’ve had some of
going to Camden Community             bingo, craft and guest speakers.                                 then became a regular at the             the ladies from craft group over
Centre for over five years.                                                                            craft group.                             for morning tea or afternoon tea,
                                      Olive has continued to feel a
“I rang the Council and spoke to      sense of connection throughout                                                                            so I think socially it’s helped me be
                                                                                                       The company is what keeps Josie
them because I had heard they         COVID-19.                                                                                                 more open with people.”
                                                                                                       coming back.
had things there for elderly people
                                      “They have been ringing me up
and that’s how I got in touch with
                                      to make sure I’m alright, that
the Community Centre.
                                      wouldn’t have happened before. I
“The main thing for me is the
friendships you get” Olive says
                                      would have been very lonely with
                                      what we have had to go through
                                      but now with a few phone calls
                                                                                                       Meet
She has enjoyable days out,
attending their social group,
                                      I’ve kept in touch with them.”                                   Joe
                                                                                                       Joe has found attending The              keep up with the changes of life.”

Meet
                                                                                                       Junction Community Centre                says Joe.
                                                                                                       in Ottoway a helpful place to
                                                                                                                                                Joe’s experience has been so
                                                                                                       connect with others and to
                                                                                                                                                positive that he shares often
Bev Standen
                                                                                                       adjust to life in Australia after
                                                                                                                                                with others he meets about
                                                                                                       migrating from Malta.                                                            are a new Australian it is the only
                                                                                                                                                the benefits of going to a
                                                                                                       The Centre offers many different         Community Centre.                       way you can chat together. We
                                                                                                       community activities and                                                         say hello to each other, sometimes
For Bev Standen [pictured] and        Both have found the Centre a
                                                                                                                                                “You should go to the Community         with different languages.”
Bev Neville attending Pooraka         welcoming, non-judgemental                                       courses including, computing,
                                                                                                                                                Centre, do something you like
Farm Community Centre, has            space to share with others.                                      painting, choir, literacy and                                                    “That’s what I’ve been through,
                                                                                                                                                because you make friends and that’s
meant learning new skills,                                                                             sewing.                                                                          I came to Australia and these
                                      They particularly enjoy Café                                                                              what life is all about”, he says.
meeting new people and an                                                                                                                                                               people helped me settle quicker
                                      Fridays, when they share an                                      “I’ve been coming to the
opportunity to give back.                                                                                                                       “The other thing I like about the       and this is my home now,”
                                      activity, have a chat, coffee and                                Community Centre, one for the
                                                                                                                                                Community Centre is when you            says Joe.
“After working full time, I started   some food.                                                       computer which has helped me
thinking about what I could give
                                      “The people and the company,” is
back to the community so I sent
                                      what Bev Standen says keeps her                                  To find out more about Community Centres or to find your nearest location, please see the details below:
off a resume to Pooraka Farm,”
                                      coming back. “I’m shy would you
says Bev Neville. “It gave me a
                                      believe, but I’ve come out of my                                 Community Centres SA
lot of self-esteem and confidence,
                                      shell a bit, with being here, I just                             Website: https://www.communitycentressa.asn.au/searchdirectory
mainly on the work side of things.”
                                      love it.”                                                        Phone: [08] 8371 4622
                                                                                                       Email: info@communitycentressa.asn.au
26                                                                                                                                                                                                                        27
What the researchers say...
     Social isolation is the actual situation of
                                                       Dr. Alejandra                                      The social connections provided by family,
     having minimum contact with other people.         Pinero de Plaza,PhD                                friends and the broader community are
                                                                                                          thought to exert a more potent influence on
     Loneliness refers to the feeling of missing
     connections, affection, and proximity in
                                                       Flinders University                                quality-of-life than wealth and health. Social
     our relationships. Both experiences are                                                              connection and its allied sensibilities such as
     considered harmful as they increase ill health     We explore ways to support older adults’
                                                                                                          social participation and social engagement          Professor Kurt Lushington &
     and mortality.                                     participation according to their wishes and
                                                                                                          refer to the act of undertaking a meaningful
                                                                                                          activity with others without compulsion. The
                                                                                                                                                              Associate Professor Hannah Keage
     There are numerous ways in which seniors
                                                        capacities while providing them with adequate
                                                        care. Our strategies look at interventions at
                                                                                                          antithesis of social engagement is loneliness.      Uni SA
     can prevent or diminish the effects of social                                                        Loneliness is a highly personal response to
                                                        individual, community, and healthcare levels.
     isolation and loneliness but implementing                                                            the actual, compared to desired, level of social
                                                        This multilevel approach is demonstrated in                                                            Psychology Society in conjunction with
     them requires a focus on participation                                                               interaction. One person’s loneliness can be
                                                        the projects I am co-developing:                                                                       Swinburne University report that younger
     opportunities for them. As a researcher                                                              another’s solitude and can be distinguished
                                                                                                                                                               adults and especially those who were single,
     concerned with promoting health and                                                                  from living alone (e.g. single person
                                                        1. Investigating the use of digital                                                                    separated, or divorced are actually at a
     wellbeing as people age, I understand that                                                           household), being alone (time spent alone)
                                                           technologies in the inpatient setting for                                                           greater risk for loneliness than older adults.
     we all need different types of support to                                                            and social isolation (how well integrated an
                                                           nurturing care, trust, and connections.                                                             Loneliness may be endemic in Australia, but
     sustain our wellbeing and keep contributing                                                          individual is with individuals and groups in the
                                                                                                                                                               older adults are not necessarily at greater
     to our families, friends, and communities.                                                           social environment).
                                                        2. Evaluating the effects of involving seniors                                                         risk. Older adults may even have some of the
                                                           in research processes to inform and                                                                 answers to overcoming loneliness. This includes
     Concerns about the needs of connection,                                                              Given the increased risk for social isolation,
                                                           optimise the dissemination of preventive                                                            older adults’ greater propensity for reaching
     involvement, and support for older adults                                                            loneliness is a recognised risk factor for
                                                           messages about frailty and healthy ageing.                                                          out to others and, a greater willingness to
     have come into focus recently because of                                                             reduced physical and mental health and
                                                                                                                                                               seek out social support for themselves. As
     the impacts of COVID-19. Yet, such issues                                                            cognitive functioning in older adults. Larger
                                                        3. Exploring methods and technologies                                                                  well, older adults are more likely to provide
     have been silently pressing many Australians                                                         social networks and engagement in social
                                                           to continuously optimise the quality of                                                             social support to others, they tend to focus
     before the current pandemic arrived,                                                                 activity in late life are associated with better
                                                           the aged care system from a person-                                                                 on the things that matter, and are not afraid to
     particularly seniors with chronic problems,                                                          thinking skills (what psychologists refer to as
                                                           centred perspective, considering our                                                                be themselves and thus are less inhibited by
     lack of independence and care. Now, after                                                            cognitive function). In fact, social isolation
                                                           fundamentals of care knowledge.                                                                     what others might think.
     the first pandemic wave, loneliness and social                                                       is a key modifiable risk factor for late-life
     isolation in seniors has been exacerbated.                                                           dementia, estimated to be responsible for
                                                        4. Investigating and developing ways to                                                                The story of loneliness in Australia has taken
     To face this situation, researchers are joining                                                      2% of dementia cases worldwide. Dementia
                                                           prevent exclusion and marginalisation of                                                            another turn with the extraordinary events of
     forces, with the support of the Centre of                                                            prevention approaches are now integrating
                                                           frail and housebound or bedridden people.                                                           our time and COVID-19. It is acknowledged
     Research Excellence in Frailty and Healthy                                                           social interactions, including the development
                                                                                                                                                               that some groups are at greater risk including
     Ageing and the Caring Futures Institute of                                                           of meaningful relationships and connections
                                                        We welcome the contribution of people,                                                                 those in aged care, those with serious medical
     Flinders University.                                                                                 to reduce feelings of loneliness and isolation.
                                                        community, experts, government, and                                                                    conditions and those who are living with
                                                                                                          In those with dementia, increasing severity is
                                                        industry in enriching these endeavours. I                                                              perpetrators of abuse.
     Our developing strategies are based on                                                               associated with decreasing social networks,
                                                        believe that we need to work in synergy
     scientific evidence and convene with the                                                             especially with friends (i.e. relationships
                                                        with the common goals of promoting                                                                     Older Australians have been innovative when
     World Health Organization (WHO) policy                                                               outside the family). Maintaining friendships
                                                        the autonomy of our aging population,                                                                  it comes to overcoming isolation. Much of this
     framework of ‘Active Ageing’. This ‘Active’                                                          is critically important, therefore, in enhancing
                                                        facilitating their sociability, and preventing                                                         has involved the use of social media, but also
     definition is not only about being physically                                                        cognition and quality of life in late life.
                                                        the multilevel issues hindering their                                                                  through political agitation for change and at a
     active, it extends to seniors’ participation in    wellbeing, participation, and continue                                                                 personal level by focusing on building support
     health, cultural, social, economic, and many                                                         Loneliness may be endemic in Australia, but
                                                        integration opportunities. We must create                                                              networks for themselves and others.
     other affairs. My endeavours in this regard                                                          older adults are not necessarily at greater risk.
                                                        a new stage for tackling the isolation and
     involve seniors as peers in research. We,                                                            In a recent study involving Perth residents aged
                                                        loneliness that our seniors are experiencing,                                                          It is certain that continued innovation and
     together with other health experts, look at the                                                      65 and over, researchers from Curtin University
                                                        because, as Betty Friedan has wisely                                                                   methods for increasing social engagement are
     physical, social, and mental wellbeing needs                                                         found that 62% reported never feeling lonely,
                                                        described, “aging is not ‘lost youth’ but a new                                                        needed to reduce loneliness, and it is further
     of aging Australians via different methods.                                                          whilst only 32% percent reported they were
                                                        stage of opportunity and strength.”                                                                    certain that the voices of the aged will continue
                                                                                                          sometimes lonely, 6% often lonely and 2%
                                                                                                                                                               to play an important role in that journey.
                                                                                                          always lonely. By contrast The Australian
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“We exist to support COTA and older                                 that operates on a not-for-profit basis. All surplus funds that
Australians”                                                        we generate after deducting our costs are returned to COTA
For over 60 years, COTA has been the peak body advocating           to support their great work for older Australians.
for seniors’ rights and interests to all levels of government,
business and in the community at large. The funds raised            “Experience our great service, the way you like it”
by COTA Insurance support COTA’s work in these important            We understand that convenience and ease makes online
areas, along with programs that can improve the health and          a great option for some of our customers. For others, we
wellbeing, social connectivity and participation of older people.   know you value talking directly with our wonderful staff,
                                                                    who can guide you through your insurance needs. Our team
“We have a long history”                                            are insurance specialists who really enjoy talking to people
COTA Insurance was established in 1992, becoming the                about their insurance needs.
first insurance specialist to focus on the needs of older
Australians. Today, we are the most experienced insurance           “We are backed by leading business partners”
agency in this area, insuring home, contents, motor, travel,        COTA Insurance policies are backed by leading insurers, who
caravans, boats – even pets.                                        have worked with us to offer insurance products tailored to
                                                                    the needs of our market.
“We are not-for-profit – and your insurance
supports our great cause”
COTA Insurance earns insurance commissions on the policies
we provide. It is what we do with those funds that makes us
unique. We are one of very few Australian insurance agencies

                                                                                                                                                Insurance for a cause
                                                                                                                                                 COTA Insurance funds are used to improve the health, participation and social connectivity of older Australians

                                                                                                                                                                                                                        1300 1300 50
                                                                                                                                                                                                                                          cota.com.au
                                       Connect with your Elders.
                                   They are the teachers and keepers of culture.
                                                                                                                                                Travel • Home • Contents • Landlord • Car • Boat • Caravan
                         If you know someone who is being disrespected or mistreated, or are worried                                  Insurance and Membership Services Limited ABN 59 057 159 743, AR No 246235 trading as COTA Insurance (COTA, we, or us), arranges these insurances as agent of the insurer Allianz Australia Insurance Limited (Allianz) ABN 15 000
                                                                                                                                      122 850, AFSL No. 234708 (except Travel, Boat, Pet & Life insurance). For travel insurance, COTA is an authorised representative (AR No 246235) for nib Travel Services (Australia) Pty Limited ABN 81 115 932 173, AFS Licence No. 308461.
                                             about your own situation, call the                                                       This insurance is underwritten by XL Insurance company SE, Australia branch (ABN 36 083 570 441). Boat Insurance is issued and managed by Club Marine Limited (Club Marine) ABN 12 007 588 347, AFSL 236916 as agent of the insurer

                                                                                                                                                                                                                                                                                                                                                                                    ONEHOM170620
                                                                                                                                      Allianz. Any advice here does not take into consideration your objectives, financial situation or needs, which you should consider before acting on our recommendations. Policy terms, conditions and exclusions apply. You should read

                       SA Elder Abuse Prevention Phone Line 1800 372 310
                                                                                                                                      and consider the relevant Product Disclosure Statement available on this website before deciding whether to acquire any product mentioned. We receive commission on these insurance products as a percentage of the premium paid
                                                                                                                                      for each policy ranging from 0.3% to 30%. Allianz also pays us a percentage of the profit which exceeds the agreed profit threshold for Home (excluding flood), Landlord (excluding flood), Motor and Caravan and Trailer policies arranged
                                                                                                                                      by us or renewed with Allianz in each calendar year, provided that the agreed premium threshold is met for these products. Additionally, we receive a marketing allowance from Allianz every 2 months, which is a percentage of the total
                                                                                                                                      premium earned on these policies in the previous 2 months. Ask us for more details before we provide you with services. Before making a decision, please consider the relevant Product Disclosure Statement available from cota.com.au.
                                           for free, confidential information and advice.
                                       Or see www.sahealth.sa.gov.au/stopelderabuse
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