Strategic Plan 2015-2021 One College, One Mission - SVCC Update on Chancellor's Goals and Strategic Plan - Southside ...

 
Strategic Plan 2015-2021 One College, One Mission - SVCC Update on Chancellor's Goals and Strategic Plan - Southside ...
Strategic Plan 2015-2021
One College, One Mission

SVCC Update on Chancellor’s Goals
      and Strategic Plan

Submitted to the VCCS: August 15, 2016
Chancellor’s Objectives for the Complete
2021 Goal: (AY2016-AY2017)
In order to meet the VCCS Complete 2021 Goal of tripling the number of credentials
awarded annually by 2021, the Chancellor establishes biennial objectives for the system.
Objectives are organized using the Loss-Momentum Framework for Student Success,
with an additional objective for increasing college affordability and sustainability. The
system office and colleges will identify strategies for meeting these biennial objectives.

CONNECTION OBJECTIVE
SYSTEM: Increase VCCS annual admissions applications from
110,000 to 130,000 by 2017.

College Objective: SsVCC will increase annual admissions
applications from 2,738 to 3,232 by 2017.

College Strategies to Achieve Objective:
   • Review and revise the college’s public relations/marketing
     organizational structure to enhance and strengthen internal and
     external communications - Completed
   • Develop and implement a comprehensive marketing plan – In-
     Progress
   • Identify and employ resources to enhance the college’s social
     media and web presence – Postponed due to budget
     constraints
   • Disaggregate application data by locality, feeder high school,
     race/ethnicity, gender, and age to identify and respond to
     differences – In-Progress
   • Gather and analyze qualitative data from career coaches,
     students, HS guidance personnel, etc., to determine why
     students apply and do not apply to SsVCC – Initiated and on-
     going
   • Develop and maintain a data dashboard that tracks and
     communicates application data points related to the VCCS
     Complete21 objectives – Initiated and on-going

                                                                                        2
ENTRY OBJECTIVE
SYSTEM: Increase admissions application enrollment yield to 60%
systemwide.

College Objective: SsVCC will increase admissions application
yield to 60% by 2017.

College Strategies to Achieve Objective:
  • Disaggregate enrollment data by locality, feeder high school,
    race/ethnicity, gender, and age to identify and respond to
    differences – Initiated and on-going
  • Gather and analyze qualitative data from career coaches,
    students, HS guidance personnel, etc., to determine why
    students enroll and do not enroll in SsVCC after application –
    Data collection to start following fall registration
  • Support VCCS efforts to identify and implement multiple
    placement measures – In-Progress
  • Collaborate with K-12 partners to improve college-readiness
    with particular emphasis on mathematics – In-Progress
  • Encourage early completion of the financial aid application
    process to aid in verification and provide for more timely award
    notification – Initiated and on-going
  • Ensure that all academic programs have accurate and up-to-
    date pages on the college’s website – Initiated and on-going
  • Develop and maintain a data dashboard that tracks and
    communicates enrollment data points related to the VCCS
    Complete21 objectives – Initiated and on-going

PROGRESSION OBJECTIVES
SYSTEM: Increase overall VCCS Fall-to-Spring Retention to 71%
systemwide.

College Objective: SsVCC will increase overall Fall-to-Spring
Retention from 64% to 71% by 2017.

College Strategies to Achieve Objective:

                                                                       3
• Review and revise as needed a minimum of three high-
    enrollment academic programs utilizing recommendations of
    the Completion by Design Framework, including stackable
    academic credentials and guided pathways – In-progress
  • Update and utilize faculty advising sheets in an effort to better
    connect students with academic advisors - Completed
  • Develop student-friendly academic progress sheets for all
    academic programs
  • Increase the percentage of program placed students
    successfully completing SDV 100 during the first semester of
    enrollment by 10% – In-Progress
  • Establish an Advising Taskforce to review the current advising
    model and make recommendations for improvement and/or
    change - Completed
  • Disaggregate retention data by feeder high school, program of
    study, race/ethnicity, gender, and age to identify and respond to
    areas of concern – Initiated and on-going
  • Gather qualitative data from students who drop classes or
    withdraw from the college to identify areas of concern and
    support services needed. – Data collection will begin
    following fall registration
  • Utilize OERs in 20% of course sections taught – In-Progress
  • Develop and maintain a data dashboard that tracks and
    communicates retention data points related to the VCCS
    Complete21 objectives – Initiated and on-going

SYSTEM: Increase overall VCCS Fall-to-Fall Retention to 60%
systemwide.

College Objective: SsVCC will increase overall Fall-to-Fall
Retentions from 37% to 60% by 2017.

College Strategies to Achieve Objective:
  • Review and revise as needed a minimum of three high-
    enrollment academic programs utilizing recommendations of

                                                                    4
the Completion by Design Framework, including stackable
      academic credentials and guided pathways – In-progress
  •   Update and utilize faculty advising sheets in an effort to better
      connect students with academic advisors - Completed
  •   Develop student-friendly academic progress sheets for all
      academic programs – In-progress
  •   Establish an Advising Taskforce to review the current advising
      model and make recommendations for improvement and/or
      change – In-Progress
  •   Disaggregate retention data by feeder high school, program of
      study, race/ethnicity, gender, and age to identify and respond to
      areas of concern – Initiated and on-going
  •   Gather qualitative data from students who drop classes or
      withdraw from the college to identify areas of concern and
      support services needed. - Data collection will begin
      following fall registration
  •   Utilize OERs in 20% of course sections taught – In-Progress
  •   Develop and maintain a data dashboard that tracks and
      communicates retention data points related to the VCCS
      Complete21 objectives – Initiated and on-going
COMPLETION OBJECTIVES
SYSTEM: Increase the overall annual VCCS Graduates in associate
degrees, certificates and career studies certificates by 6,000 over
FY2015.

College Objective: SsVCC will increase annual graduates in
associate degrees, certificates and career studies certificates from
1,302 to 1,552 by 2017.

College Strategies to Achieve Objective:
  • Review and revise as needed a minimum of three high-
    enrollment academic programs utilizing recommendations of
    the Completion by Design Framework, including stackable
    academic credentials and guided pathways – In-progress

                                                                       5
• Develop student-friendly academic progress sheets for all
     academic programs – In-progress
   • Program place all dual enrollment students who are enrolled in
     prescribed academic and career pathways – In-Progress
   • Disaggregate completion data by feeder high school, program
     of study, race/ethnicity, gender, and age to identify and respond
     to areas of concern – Initiated and on-going
   • Gather qualitative data from program faculty and students to
     identify and respond to barriers to program completion - Data
     collection will begin following fall registration
   • Implement new policy that allows for awarding of academic
     credentials without graduation applications – Initiated and on-
     going
   • Review and revise local practice that prevents the awarding of
     multiple certifications and degrees - Completed

SYSTEM: Collect college-generated baseline information on top
business-demanded industry certifications and licenses offered at
each college and college-generated evidence of the number of
students earning the intended industry certification or license as a
numeric value and as a percent of students who complete noncredit
training in preparation for the industry certification or license. (Year 1)

College Objective: SsVCC will establish annual baseline data
documenting the number of in-demand industry certifications and
professional licenses earned college-wide (Year 1).

College Strategies to Achieve Objective:
   • Work with regional employers to identify in-demand and
     industry certifications and professional licenses – Completed
   • Implement certification/license tracking function in SIS -
     Completed

                                                                          6
SYSTEM: Increase the number and percent of students for which the
college obtains evidence of industry certification or license completion
___* systemwide. (Year 2)
*To be determined by baseline data collected in year 1.

College Objective: SsVCC will increase the number of industry
certifications and professional licenses earned by students by 25%
over 2016’s baseline data.

College Strategies to Achieve Objective:
   • Develop and market a minimum of 3 new short-term, non-credit
     training programs leading to industry recognized credentials -
     Completed
   • Develop a minimum of 3 “plugged-in” models for Adult
     Education and WIOA clients leading to industry recognized
     credentials - Completed
   • Review academic and workforce programs for opportunities to
     imbed industry credentials and/or professional license
     preparation – Initiated and on-going
   • Solicit and secure resources to support non-credit training and
     certification testing – In-Progress

AFFORDABILITY AND SUSTAINABLITY OBJECTIVES
SYSTEM: Secure resources for an outcomes based funding formula
for workforce credentials.

College Objective: SsVCC will support VCCS efforts to secure
resources for an outcomes based funding formula for workforce
credentials.

College Strategies to Achieve Objective:
   • Meet with service region legislators prior to the opening of the
     2016 General Assembly session to endorse proposed budget
     for workforce credentials - Completed

                                                                        7
• Submit op-ed to area newspapers to endorse proposed budget
    for workforce credentials - Completed
  • Garner support from service region employers and economic
    developers for the proposed budget for workforce credentials -
    Completed

SYSTEM: Secure funding for philanthropic and other investments for
Year2 of the Rural Horseshoe Virginia Initiative (RHVI).

College Objective: SsVCC will partner with the RHVI to secure
funding to establish the Power Line Worker program and other RHVI
initiatives.

College Strategies to Achieve Objective:
  • Collaborate with regional electric cooperatives to develop
    Power Line Worker program curriculum and structure -
    Completed
  • Present program to and secure buy-in from Virginia Maryland
    Delaware Association of Electric Cooperatives (VMDAEC)
    CEOs - Completed
  • Develop list of resources needed to stand up program and
    solicit financial and equipment support from public and private
    partners – Completed
  • Host a program opening event to recognize donors and
    supporters - Completed

SYSTEM: Identify and implement efficiencies in college and system
office operations.

College Objective: SsVCC will identify and implement efficiencies in
college operations.

College Strategies to Achieve Objective:
  • Meet VCCS financial standards annually – In-progress

                                                                      8
• Examine opportunities to make reductions in facilities related
  costs – Initiated and on-going
• Participate in VCCS Shared Services initiatives as they become
  available, and when they are appropriate and beneficial to the
  College – In-Progress
• Reduce computer inventory to be consistent with VCCS
  computer replacement policy – In-Progress
• Continue to identify and implement changes in organizational
  structure to improve service delivery and reduce costs–
  Initiated and on-going

                                                               9
Strategic Plan 2015-2021
                         One College. One Mission.
                               Goals and Strategies

Legend

Completed    Initiated and on-going    In progress/on schedule    Modified
Discontinued

No highlight = No action to date

Southside Virginia Community College will . . .

   1. Serve the Southside region as the leading provider of quality
      academic and workforce services through

           a. Quality academic programs

              ● By May 1, 2016, SVCC will develop a program review manual and
                process that will provide an effective and efficient way to review all
                academic and career technical programs. Programs will begin
                participating in the 3-year evaluation cycle starting in spring 2017.
                (Tara Carter, Anne Hayes)

                  The program review manual has been drafted and sent to the
                  academic deans for review. Drs. Carter and Hayes will be sharing the
                  plan (not the manual) with faculty in May and will be sharing the
                  manual in August. (4/16)

              ● By August 2016, SVCC will develop and implement a college-wide
                General Education assessment model to assess SVCC student learning
                in the General Education Core Competencies. (Tara Carter, Dixie
                Dalton, Anne Hayes)

                                                                                         10
A General Education Assessment work group has been formed and
      has developed an assessment model that will be piloted in selected
      classes in Spring 2016. (4/16)

       The committee met at Spring in-service and again in July to discuss
      results and determine if assessment tools or rubrics needed any
      adapting before implementing in the fall. A report is forthcoming.
      (7/16)

   ● By August 2016, SVCC will implement a college-wide Advisory
     Committee Policy to ensure quality and foster closer professional
     relationships between CTE programs and business and industry.
     (Michelle Edmonds, Chad Patton)

   ● By August 2017, the college will develop common course content and
     learning objectives, assisting with consistency throughout all courses.
     (Dixie Dalton, Michelle Edmonds, Chad Patton)

b. Clear program pathways

   ● By August 2016, all academic programs will have an accurate and up-
     to-date webpage on the college’s website. (Dixie Dalton, Chad Patton,
     Michelle Edmonds, Chad Wollenberg)

      This goal will be initiated after current catalog revisions are
      completed. (4/16)

      Catalog revisions have been completed. (7/16)

   ● By August 2017, SVCC will identify 3 academic programs to review
     and revise utilizing the recommendations of the Completion by Design
     Framework; each program will have stackable credentials. (Tara
     Carter)

      Identified programs: Industrial Maintenance Degree; the
      Administrative Support, Medical Office Specialization Degree; and the
      Information Systems Technology, Networking Specialization Degree.
      These are recommended because they have stackable certifications
      that can serve as milestones towards the completion of the parent
      degree. (4/16)

   ● By December 2016, each program will develop a student-friendly
     academic progress sheet to be distributed to students and available for

                                                                             11
download on the program’s webpage. (Dixie Dalton, Chad Patton,
      Michelle Edmonds, Bernadette Battle)

   ● By August 2017, all dual enrollment students on a prescribed
     academic and career pathway will be program placed to enhance
     graduation and completion rates. (Dorothea Sizemore, Tiffany Griffin)

c. Quality and responsive Workforce Services

   ● By June 30, 2016, fully implement the Workforce Enterprise System
     (WES) so that staff and students can enroll in non-credit classes, staff
     can promote all non-credit classes, and administrators can track all
     expenses and revenues generated for non-credit. (Keith Harkins, Robin
     Daniel)

      Completed to the extent possible considering a number of
      implementation issues beyond our control. (7/16)

   ● By December 2016, Workforce Development Services will collaborate
     with the WIOA Business Services Teams to develop, publish, and
     distribute a workforce catalog highlighting SVCC’s business services
     and products. (Keith Harkins)

      Completed. New catalog to be published each semester. (7/16)

   ● By December 2016, SVCC Workforce will work with regional
     employers to identify in-demand industry certifications and licenses as
     required by the proposed VCCS Workforce Credentials Funding
     Formula. (Keith Harkins)

   ● By June 2017, Workforce Development Services will develop and
     market 3 new short-term, non-credit training programs leading to
     industry recognized credentials as well as develop 3 Plugged-In
     models for Adult Education and WIOA clients leading to industry
     recognized credentials. (Keith Harkins)

      To date, WDS has created and started the Power Line Worker
      program and a non-credit CNA program. Other programs are in
      various stages of planning and on schedule to meet the goal by the
      6/17 date. (4/16)

                                                                           12
Several programs previously delivered as credit have been
      transitioned to non-credit including truck driver training, phlebotomy,
      and massage therapy. (7/16)

d. Quality online presence

   ● By June 2016, the Office of the Vice President for Academic and
     Student Affairs will create the Distance Education Planning
     Committee, made up of mostly faculty and charged with identifying
     best practices in online education. (Tara Carter)

      Committee members include Terri Milroy, Ashley Leslie, Christy
      Lowery-Carter, Sarah Horne, Kristen Beekwilder, Vincent Brown,
      Rosa Townsend, Kelley LaPrade and John Hicks. (4/16)

   ● By December 20, 2016, the Distance Education Planning Committee
     will develop a manual and plan for the assessment of online learning.
     New courses will be assessed prior to initial delivery. (Tara Carter)

   ● By June 2016 January 2017, President’s Staff will establish a taskforce
     to review the SVCC website and make recommendations for
     improvement. (Al Roberts)

      Revised completion date. Two other activities have occurred to
      respond to website issues. In April 2016 the president convened a
      meeting of the webmaster, CIO, and the PR director to strengthen the
      process for corrections, revisions, deletions, and additions to the
      website. In July 2016 the president issued a directive to all units of the
      college to review their website pages for accuracy and timeliness by
      July 11. (7/16)

   ● By July 2017, the Information Technology Department will increase
     bandwidth between main campuses and remote sites to improve
     performance and reliability; the coverage and bandwidth of wireless
     access will also be increased. (Chad Wollenberg)

      Chad is putting together a plan with some help from the system office
      to reduce cost and increase speed for all of our internal fiber. If their
      contract cannot provide what we want, Chad will put out an RFP.

      For wireless, we are looking over the next 5 years to upgrades that fall
      in line with our routine replacement cycle that will improve bandwidth
      and performance. (4/16)

                                                                              13
We have built and tested a point-to-point VPN between the campuses.
      As a result, we can cancel the 50MB fiber between the campuses.
      Using the money we save from that cancellation, we can increase
      bandwidth at Emporia, Chase City, and Fort Pickett.

      We have purchased new access points with the 801.11ac standard that
      provides higher wireless bandwidth. These have been strategically
      deployed in our high traffic areas. (8/16)

e. Community engagement

   ● By June 30, 2016 January 31, 2017, host 5 Business Leader
     Roundtables with Dr. Roberts and community business leaders. (Mary
     Jane Elkins)

      To date, two roundtables have been hosted (Emporia/Greensville and
      Nottoway). In addition, Dr. Roberts has hosted or participated in a
      variety of other community-based meetings including two for SsVCC
      retirees, two for area healthcare facilities, local Chambers of
      Commerce, the Region 8 Superintendents Work Group, and Virginia’s
      Growth Alliance. (7/16)

   ● The Office of Institutional Advancement will develop a directory of
     SVCC speakers and topics to distribute to civic organizations annually
     beginning in October 2016. (Mary Jane Elkins, Christie Hales)

   ● Beginning with the 2016-17 academic year, Student Activities will
     provide a more community-oriented activities calendar and actively
     engage community organizations and schools in cultural events at the
     College. (Le’Tina Giles & Bernadette Battle)

      Community participation in on-campus activities is evident for the
      spring 2016 semester and will be further developed for the 2016-2017
      academic year. (4/16)

      Additional local funds have been budgeted for these community
      activities. (7/16)

f. Effective external communications (messaging, marketing, branding)

   ● Beginning in January 2016, SVCC will distribute a monthly college e-
     newsletter with a section on the SVCC Foundation. (Mary Jane
     Elkins)

                                                                         14
The college e-newsletter has been published and distributed each
   month since January. (4/16)

● Beginning in spring 2016, SVCC will distribute a monthly op-ed
  column to all area newspapers about the college written by Dr.
  Roberts. (Mary Jane Elkins)

   The first column was distributed to local newspapers and posted on
   the college website in January. Columns have been distributed and
   posted each month since. (4/16)

● By June 2016 By January 2017, the SVCC Marketing Committee will
  develop and begin to implement a comprehensive written marketing
  plan to best inform, engage, and attract constituents in our service
  region. (Christie Hales)

   Date extended at request of staff. (7/16)

● By June 2016, SVCC will review and revise its public
  relations/marketing organizational structure to enhance and strengthen
  internal and external communications. (Al Roberts and President’s
  Staff)

   Effective June 2016, the public relations/marketing unit of the college
   previously supervised by the Dean of Enrollment Management was
   placed under the direction and leadership of the Dean of Institutional
   Advancement. (7/16)

● By July 1, 2016 January, 2017, SVCC will identify resources to
  enhance its social media and web presence. (Al Roberts, Shannon
  Feinman, Mary Jane Elkins)

   Revised 7/16.

● Annually in October, SVCC will publish and distribute an Annual
  Report to inform college stakeholders and the community. (Mary Jane
  Elkins, Christie Hales)

● By July 2018, SVCC will implement communication tracking for
  student communications so that students will receive the appropriate
  college branding and consistent communications from academic
  departments. (Dorothea Sizemore, Robin Daniel)

                                                                         15
The recent initiative of the Financial Aid Course Audit Tool (FACA)
            and the announcement that the delivery method of these notifications
            will be in the Message Center has caused us to change the focus of this
            goal. The Message Center is a bolt-on to SIS and released last
            summer. The communications sent in the Message Center can be
            tracked to see if the students have read or not read the communication.
            Based on the initiative and the recent security issues (compromised
            information/data on black web), I think we should change the focus
            from sending emails to sending our communications to the Message
            Center. This will limit liability as there will be an additional layer of
            security by having to access the SIS system. We are hopeful that VCCS
            will launch the push notifications in the coming months as well so that
            students can be alerted by using our mobile application to let them
            know that they have official communication from the college.

            Dorothea and I had previously discussed a date change to July 2018
            regarding this goal and this is reason for my change request.
            However, we will work toward moving our existing communications
            first and then proceed with additional college communications from
            all departments. Dorothea and I have discussed building a campaign
            regarding the Message Center and the expected release date is during
            the summer term but no later than August 1. This will coincide with the
            release of the FACA tool. In the next couple months, I will work on
            identifying all existing communications and the plan to move those
            over and I will share this information with the both of you as our
            tracking mechanism. (4/16)

2. Assure economic vitality and individual prosperity by tripling the
   number of credentials awarded through

      a. Increased enrollment

         ● By May 2016, Institutional Research and Effectiveness will develop a
           data dashboard that measures key figures regarding the VCCS
           Complete 2021 and SVCC’s One College. One Mission. This data
           dashboard will be updated twice annually and shared with the college
           community in December and June. (Anne Hayes, Anne Yancey)

            Anne Hayes presented the first draft of the Data Dashboard to
            President’s Staff on July 6, 2016 for comment and edits. (8/16)

         ● By fall 2016, SVCC will increase fall admissions applications to
           3,232. (Note: In Fall 2014, SVCC had 2,738 applications. In Fall

                                                                                  16
2015, SVCC decreased to 2,189. To meet this goal, SVCC needs to
      add 247 in 2015 and 2016.) (Dorothea Sizemore)

   ● By fall 2016, SVCC will increase the admissions application yield
     from 44.16% in 2014 to 60% in 2016. (Dorothea Sizemore, Bernadette
     Battle)

      Both items above discontinued as they are no longer valid matrices
      since we are now aware that many applications were being completed
      for the sole purpose of obtaining a VCCS email account with no intent
      on enrollment. (4/16)

   ● Increase percentage of recent high school graduates who enroll in
     SsVCC to 33% by Fall 2017.

   ● Increase ISIR enrollment yield to 62% by Fall 2017.

      New connection objectives added to reflect changes in Chancellor’s
      Objectives for 2016-2017. (7/16)

   ● By fall 2016, SVCC will increase the percentage of area high school
     students graduating in May 2016 who then enroll at SVCC in August
     2016 by 3 percentage points. (Dorothea Sizemore, Bernadette Battle)

b. Increased student retention rates

   ● By August 2016, SVCC’s Office of Institutional Research and
     Effectiveness will disaggregate retention data by unique populations
     (gender, race, age, etc.) to identify areas of concern. (Anne Hayes,
     Anne Yancey)

      See table below. (7/16)

      Fall to Spring Retention (%)
        TERMS            %                    RACE         GENDER                AGE

      F14           65.8%            American           Male – 67%
Unknown – 48.6%                            25-29 – 53.7%

                             White – 68.8%                              30-34 – 56.3%

                                                                        35-39 – 58.3%

                                                                        40-49 – 51.4%

                                                                        50-64 – 46.5%

                                                                        >= 65 – 61.5%

  TERMS                %         RACE/PERCENT          GENDER/PERC      AGE/PERCENT
                                                           ENT

F15             68.7%        American Indian – 73.7%   Male – 70.1%     = 65 – 55%

Fall to Fall Retention (%)
  TERMS                %               RACE                GENDER             AGE

F14             38.8         American                  Male – 36.8%
Hispanic – 28.8%                           22-24 – 26.6%

                              Unknown – 37.8%                            25-29 – 35.8%

                              White – 41.4%                              30-34 - 30.3%

                                                                         35-39 – 26.8%

                                                                         40-49 – 31.9%

                                                                         50-64 – 24.4%

                                                                         >= 65 – 26.9%

   ● By December 2016, SVCC will increase Fall-to-Fall Retention from
     36.85% (in 2014) to 60% by Fall 2016. (Dixie Dalton, Michelle
     Edmonds, Chad Patton, Dorothea Sizemore, Travis Wright)

   ● By May 2017, SVCC will increase Fall-to-Spring Retention from
     64.02% (in 2015) to 72% by 2017. (Dixie Dalton, Michelle Edmonds,
     Chad Patton, Dorothea Sizemore, Travis Wright)

c. Increased degree and certificate completions

   ● By August 2016, SVCC’s Office of Institutional Research and
     Effectiveness will disaggregate completion data by unique populations
     (gender, race, age, etc.) to identify areas of concern. (Anne Hayes,
     Anne Yancey)

      Disaggregated data presented below indicates some inequity in
      completion rates by race and no significant differences in completion
      rates by age or gender. (7/16)

      Graduation/Completion Data Disaggregated by Race, Gender, and
      Age

       Cohort (Fall 2012)                 Same Cohort
       First Time, Plan                   students who graduated from

                                                                          19
Placed                        SsVCC in 2013, 2014 or 2015

Total number of   679         Total number of grads         205 (30%)
students

RACE                          RACE

  White           355           White                       128
                  (52.28%)                                  (62.44%)

  Black           301           Black                       70
                  (44.33%)                                  (34.15%)

  Asian           8 (1.18%)     Asian                       3 (1.46%)

  Hispanic        8 (1.18%)     Hispanic                    0 (0%)

  Not Specified   5 (.74%)      Not Specified               3 (1.46%)

  Am. Indian      2 (.29%)      Am. Indian                  1 (.49%)

GENDER                        GENDER

  Female          385 (57%)     Female                      114
                                                            (55.61%)

  Male            294 (43%)     Male                        91
                                                            (44.39%)

AGE                           AGE

  17 or less      42 (6%)       17 or less                  14 (7%)

  18-21           492 (73%)     18-21                       143 (70%)

  22-24           33 (5%)       22-24                       8 (4%)

  25-29           30 (4%)       25-29                       7 (3%)

  30-44           49 (7%)       30-44                       17 (8%)

  45-59           31 (5%)       45-59                       16 (8%)

                                                            20
60 or more           2 (.3%)        60 or more                      0 (0%)

        ● By fall 2016, SVCC will review VCCS and SVCC policies that limit
          students’ abilities to earn multiple certifications and/or degrees.
          (Dorothea Sizemore)

        ● By December 2016, SVCC will identify at least 3 CTE programs and 1
          transfer program where we can increase the number of credentials that
          students will acquire as they matriculate through the program. (Tara
          Carter, Dixie Dalton, Michelle Edmonds, Chad Patton)

        ● Beginning in spring 2017, SVCC will collaborate with our K-12
          partners to improve college-readiness particularly in the areas of math.
          (Dixie Dalton)

        ● By June 2017, SVCC will increase the number of students earning
          associate degrees, certificates, and CSCs to 1,552 graduates by 2017.
          (Tara Carter, Dixie Dalton, Michelle Edmonds, Chad Patton)

     d. Expanded and increased industry-recognized certificates and
        professional licenses

        ● By March 2016, SVCC will implement credential tracking and
          appropriate training in SIS in order to meet SVCC and VCCS
          reporting requirements. (Robin Daniel, Keith Harkins)

        ● By July 2016, Workforce Services will establish baseline data
          documenting the number of industry certifications and professional
          licenses students earned college-wide during the past year (including
          Dual Enrollment students). (Keith Harkins)

        ● By July 2017, Workforce Services will increase the number of
          industry certifications and licenses by 25% over 2016’s baseline data.
          (Keith Harkins)

3. Provide student-centered support services to ensure success
   through

                                                                                21
a. Flexible/creative scheduling

   ● By June 2017, SVCC will develop a more efficient approach to the
     academic schedule that takes into account concerns of faculty,
     advisors, and students. (Tara Carter, Dixie Dalton, Michelle Edmonds,
     Chad Patton, Bernadette Battle)

      A meeting of the above named administrators resulted in the following
      outcomes:

      1. Because enrollment is low, we will focus on being more strategic in
      the putting together of the schedule, which should minimize the
      craziness that takes place on the back end.

      2. In order to be more strategic, we have to constrict the number of
      sections we create and do a better job of paying attention to and
      managing the schedule, so that as enrollment increases, we can
      increase sections.

      3. The deans are going to work with faculty more closely when it
      comes to scheduling. At present, scheduling is an "individual task,”
      but we all agreed that it needs to be more collaborative. To that end,
      the deans have committed to facilitating departmental meetings and
      division meetings to allow for cross-discipline conversation to
      eliminate, as best we can, conflicts in departments and between
      divisions. Also, we have assigned a counselor to each division to
      participate in the scheduling conversations and to serve as another
      pair of eyes on the schedule.

      4. We also talked about and will implement learning communities.
      We will create a process for evaluating and approving learning
      communities.

      5. We also agreed to offer more face to face classes and are
      considering writing and presenting to PS a policy regarding the
      number of online classes faculty can teach per academic year. In the
      same vein, we are going to continue the practice of offering face to
      face and online classes and collapse them, so that we can better utilize
      faculty, particularly in instances where we can save enrollment rather
      than cancelling a class because there aren't enough students.

      6. Lastly, to maximize our full time and adjunct faculty, we are going
      to investigate (this work has begun at the systems level) ways to

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prorate full time faculty when their classes are low (which is semi-
      addressed in #5). (6/16)

b. Development of Open Educational Resources (OERs)

   ● By July 2016 July 2017, SVCC will participate in the VCCS FLEX
     Degree Pilot (Zx23) and develop the University Parallel Business
     Administration program to utilize 100% Open Educational Resources
     (OERs). (Tara Carter)

      All requirements have been met for the Zx23 grant. There is one final
      form that must be submitted before the end of June. Ashley Leslie is
      working on the form and will submit it June 1, before going out on
      maternity leave. Completion date revised at request of staff. (5/16)

   ● For the 2016-17 academic year, 20% of SVCC courses will utilize
     OERs. (Tara Carter)

      There are several new instructors utilizing OER content and will be
      offering new OER courses in the Fall including Joan Tuck, Lisa
      Jordan, John Hays, and Ben George.

      Total of 32 sections of OER courses being offered for Fall 2016:

      AST 114- Joan Tuck
      BIO 101- Gunay Smith
      BIO 102- Gunay Smith
      CHM 111-Gunay Smith
      CST 100 (2 sections)- Leslie Cline
      ECO 201- Tom Scales
      ENG 253- Sarah Horne
      ENG 254- Sarah Horne
      HIS 101 (7 sections)- Lisa Jordan
      HIS 102- Lisa Jordan
      HIS 141 (6 sections)- Lisa Jordan
      PLS 211- Lisa Jordan
      PLS 212- Lisa Jordan
      PSY 200- John Hays
      PSY 200 (2 sections)- Ben George
      PSY 215- John Hays
      PSY 225- John Hays
      PSY 233- John Hays
      SOC 200- Ben George

                                                                             23
By collecting data just for the fall semester of 2016, we have found
      that as a college we are offering 1,445 course sections. If we look at
      the number as unduplicated courses, the number decreases to 360
      unique courses. Using this number, we would have 5.2% of our
      courses utilizing OER materials for the fall. If we were to include the
      courses which do not require a textbook, the percentage jumps to
      10.8%. Finally, if we include the courses that have a text and
      materials cost of $40 and under, the percentage increases to 17% for
      the fall. I would suggest we modify the goal to count courses in which
      the instructors have worked to reduce the costs to 0-$40 using OER
      resources. (5/16)

c. Reduction of obstacles to student success

   ● Beginning fall 2015, SVCC will maintain our military-friendly status
     by active involvement in Veteran Clubs, having veteran work study
     students, attending community events, training, and conferences.
     (Dean Schwartz, Tonia Talbott & Bernadette Battle)

      Students from Keysville and Alberta chapters of Student Veterans of
      America (SVA) went to the “Student Veterans of Virginia Statewide
      Conference” - November 5-6, 2015. Three staff members attended the
      American Council on Education Workshop on February 4, 2016 to
      learn more about translating military service into college credit at the
      VCCS headquarters.

      Over the Summer 2015 students from Alberta’s SVA Chapter met with
      Congressman Robert Hurt to hear his views and initiatives for
      veterans and student veterans and were able to voice any concerns
      that they have at an informal round table meeting.

      SVCC currently employs 3-5 Department of Veterans Affairs (VA)
      Work Studies. These work studies help SVCC and student veterans in
      several ways. There is no cost to SVCC. VA Work Studies are paid by
      the VA. Each VA work study is trained to have extensive training on
      VA benefits, SVCC Veterans Benefits processing procedures, and
      SVCC Privacy Policies (HIPPA). VA Work Studies are able to expand
      veteran’s services further in SVCC’s large geographic area. VA Work
      Studies are currently in Keysville, Alberta, and Emporia.

      In October 2015 SVCC was named a “Military Friendly School” by
      Victory Media, publisher of G.I. Jobs Magazine.

      Recently Ward Burton, former NASCAR driver, contacted the Veterans
      Services office to invite local veterans and veteran students to a day of

                                                                            24
sport shooting. Ward is also interested in staying connected with the
   SVCC student veteran population.

   The SVCC Veterans Services website is currently being reorganized to
   have a more natural flow to it for students who may be utilizing
   different benefits.

   This year SVCC Veterans Services began using a GI Bill Enrollment
   Certification Request Form through Google Forms to organize and
   create a standard process for students to utilize their benefits. (5/16)

● Beginning spring 2016, the Student Services Team will develop and
  implement a plan to distribute information to students regarding health
  and wellness, critical thinking, study skills, communication, ethics,
  time management, teamwork, Title IX, digital literacy, and other
  topics as identified by the Fall Student Survey. (Tonia Talbott, Melissa
  Wood, Matt Dunn, Tiffany Griffin, & Bernadette Battle)

● Beginning spring 2016, Student Services Summits will be held on a
  yearly basis throughout our service area to provide best practices
  addressing identified obstacles to student success to all student
  services professionals at SVCC. (Bernadette Battle)

    The student services teams have sponsored 4 student services summits
   since Fall 2014. The Spring 2016 Summit was held on February 26 at
   the LCAKC. Agenda items included updates on health science
   programs, transitional programs, financial aid, enrollment, financial
   aid, the VPT, career and transfer services, career and technical
   programs, and services for special student populations. A tour of the
   facility and welding demo were provided by Dr. Patton.

● By December 1, 2016, SVCC will complete the expanded partnership
  with Follett to implement the financial aid office interface with the
  bookstore which will provide real-time information to the bookstore
  and financial aid for better student information about available
  resources and significant reduction of student receivables and write-
  offs. (Shannon Feinman, Dorothea Sizemore)

● For the 2016-17 academic year, the percentage of program placed
  students successfully completing SDV 100 (College Success Skills)
  during the students’ first semester of enrollment will increase by 10%.
  (Bernadette Battle)

                                                                           25
We have a summer session of SDV 100 with enrollment of 83 across
   the college and have created a common SDV 100 syllabus based on
   the learning outcomes from the VCCS.

   Student Development staff have also partnered with transitional
   services to enroll students with GED courses to introduce them to
   college life. We have 5 students currently enrolled in the Summer
   CHR session.

   We have created learning communities with gateway courses and
   make a concerted effort to schedule SDV courses around
   developmental courses. We are exploring offering specialized SDV
   sections for certain student populations.

   We offer a variety of formats for example, 8-Week, 10-Week, cyber,
   hybrid, and evening, and can create additional courses if the need
   arises. (5/16)

● By December 2016, SVCC Student Services will develop and
  distribute a directory of external services to include but not limited to
  transportation, financial management, childcare, and health services.
  (Bernadette Battle)

   There is an existing community resource guide in place. We have an
   intern who will update our existing guide and create a guide using the
   format model from the Crater Region WIOA Local Resource Guide.
   Transitional services has been asked to assist with the development of
   a resource guide also. They have shared contacts with the student
   services team. (5/16)

● By July 2017, 70% of all Financial Aid applications received for the
  2016-17 year will be complete in an effort to help students complete
  the verification process and be awarded. (Sally Tharrington, Dorothea
  Sizemore)

   To date, only 30% of next year's applications are complete. But we
   will be pulling in FAFSA applications through June of 2017 for next
   year and this percentage will change daily.

   With the dwindling resources in Financial Aid, this goal will be very
   difficult, if not impossible to meet. Currently, we have completed 459

                                                                          26
of 1520 FAFSA applications for next year. With only 4 full time
             Financial Aid Staff employees and no part time assistance for the 16-
             17 aid year, I (Sally) do not see us meeting this goal next year. (5/16)

      d. Effective student advising

         ● During the 2015-16 academic year, faculty advising sheets will be
           updated and utilized with students to connect them with their advisors.
           (Bernadette Battle)

              Faculty Advising sheets have been updated in collaboration with
             public relations, faculty and student services. Several faculty members
             have used their advising sheets when they meet with students
             throughout the academic year and for recruitment purposes. The
             student services team uses and shares the sheets with new students
             during their admission interviews. We are planning to expand and
             increase their usage on the Daniel Campus. (5/16)

         ● By June 2016, an Advising Taskforce will be established to review
           SVCC’s existing advising model and provide recommendations for
           improvement and/or change. (Bernadette Battle)

             The Advising Taskforce was convened on April 18, 2016 by Bernadette
             Battle. Members include Becky Laben, Matt Dunn, Leslie Perkins
             (recorder), Vittoria Williams, Sarah Horne, Erica Andrews,
             Michelle Edmonds, Alfonzo Seward,
             Bern Battle, and a Student Ambassador will be added. The taskforce
             expects to have recommendations by the end of fall 2016 semester.
             (5/16)

4. Continue to develop its status as a premier place to work in the
   Southside region through

      a. Effective hiring, retention, and succession planning

         ● By July 1, 2016 2017, SVCC Human Resources will develop and
           implement a new hiring policy using best practices gathered from the
           VCCS and other premier employers to attract and retain highly
           qualified, diverse candidates. (Bethany Harris)

             Policies from other VCCS schools have been collected. Completion
             date extended due to heavy workload and staffing vacancy in HR.
             Anticipated completion date revised at staff request. (5/16)

                                                                                   27
● By December 1, 2016, SVCC Human Resources will develop and
     implement new recognition programs for classified staff and
     administrators to reward and encourage exemplary performance.
     (Bethany Harris)

b. Professional development

   ● Beginning in fall 2016, the Professional Development Committee will
     develop and implement the Annual Professional Development Plan.
     (Shannon Feinman, Tara Carter, Keith Harkins)

   ● Beginning with the 2016-17 budget, SVCC will designate a minimum
     of $30,000 set aside for professional development. These funds will
     be exempted from budget cuts. (Shannon Feinman)

      $30,000 has been set aside for professional development in the
      college’s 2016-2017 budget. (6/16)

c. Strengthened internal communications

   ● Beginning in December 2015, Institutional Research and Effectiveness
     will create weekly emails called the “Weekly Data Dive” that will
     engage and educate the SVCC community about key data elements.
     (Anne Hayes, Anne Yancey)

      Weekly Data Dives started in November 2015 and continue as
      scheduled. (6/16)

   ● Beginning spring 2016, the President will host four lunches each
     semester with SVCC faculty and staff on each campus to discuss
     questions and concerns. (Al Roberts)

      The President hosted two sessions of “Dessert with the President” for
      faculty during March 2016. Additionally, two college-wide “town
      hall” meetings were held in May to present and discuss budget
      information. (6/16)

   ● Beginning spring 2017, the college catalog will be displayed in a user-
     friendly magazine format located on the SVCC website. (Bernadette
     Battle)

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● By July September 2016, SVCC Administrative Council will develop
          and implement a plan for the distribution and storage of college
          committee minutes and related records. (Administrative Council)

            Anticipated completion date revised due to changes in Administrative
            Council meeting schedule. (6/16)

        ● By July 1, 2017, Information Technology will expand desktop video
          telecommunications to enhance personal communication and reduce
          travel and environmental waste. (Chad Wollenberg)

     d. Expanded diversity

        ● During the 2015-16 academic year, SVCC will develop and implement
          the Diversity Plan as presented to the VCCS in March 2015. (Anne
          Hayes)

            The College Diversity and Inclusion Committee has developed an
            internal diversity plan and submitted its report to the VCCS by the
            May 31 deadline. (6/16)

     e. Clear roles and purpose for college, departments, and individuals

        ● Beginning in July 2016, the Office of Administration and Finance will
          conduct an annual review of the Faculty-Staff Handbook and update
          policies. (Shannon Feinman)

            Process to be completed by December, 2016. (6/16)

        ● By June 1, 2017, complete a workload assessment of each staff
          position to provide for workload balance and ensure efficient use of
          staff and equitable distribution of tasks. (Shannon Feinman)

5. Provide resources to sustain and advance the College mission
   through

     a. Efficient and effective use of financial, human, and facilities resources

        ● Beginning in spring 2016, SVCC will examine opportunities to make
          reductions in facilities related costs. (Shannon Feinman)

            We are controlling HVAC unit operation with scheduling that
            corresponds with the class and occupancy schedules in the main

                                                                                  29
building and Workforce. (Daniel Campus - LRC systems operate
      based on occupancy.)

      We are controlling parking lot lights to operate only during business
      hours.

      Once the main building is unoccupied in the evenings, housekeeping
      staff are turning off all room and hallway lighting. Only egress
      lighting remains operating in the hallways and they use lighting in the
      specific areas they are working. (Daniel Campus - LRC network
      lighting is set up to turn on and off based on occupancy.)

      Workforce building lighting is turned off and building secured as early
      as possible each evening based on event scheduling. (6/16)

   ● As available, appropriate, and beneficial to the college, SVCC will
     participate and implement VCCS Shared Services. (Al Roberts,
     Shannon Feinman)

      Added Feinman as having responsibility for this objective. (6/16)

   ● By July 1, 2020, computer inventory will be reduced across all
     campuses by 15% to be consistent with VCCS computer replacement
     policy. (Chad Wollenberg)

b. Expanded donor base and community and industry support

   ● By July 2016 2017, the Office of Institutional Advancement will
     increase the number of donors and related contributions to the SVCC
     Foundation by 10% above $992,205 earned in 2014-15. (Mary Jane
     Elkins)

      This goal was not met by July 2016. Many of the gifts received in
      support of the Power Line program were gifts-in-kind which are not
      included as part of this goal. Additionally, the proposed PT Assisting
      program has been pushed back until next year. The deadline will be
      extended until July 2017. (6/16)

c. Expanded development of grants

   ● Beginning spring 2016, the Office of Institutional Advancement will
     coordinate and meet with the SVCC grants council quarterly to review

                                                                           30
potential grant opportunities and make recommendations to
       President’s Staff. (Mary Jane Elkins)

       Grants council met once in spring and is scheduled to meet again in
       fall. Council minutes have been posted. (6/16)

   ● By July 2016, the Office of Institutional Advancement will develop
     and implement a system for communication regarding programs and
     projects that need grant funding. (Mary Jane Elkins)

       A form for meeting this goal has been developed and is being piloted
       with ADJ faculty. (6/16)

d. Increased local government support

   ● By July October 2016, the Office of Institutional Advancement will
     distribute the SVCC annual report to all boards, mayors and town
     council members in the SVCC service area. (Mary Jane Elkins)

   ● Beginning with FY 2016, SVCC will increase the level of financial
     support from the 10 counties and one city in our service region by 10%
     annually over five years. (Al Roberts, Shannon Feinman)

       Beginning with FY16, a 10% increase was requested from all 11
       jurisdictions in our service area. Eight honored our request. A
       similar request has been made for FY17. (6/16)

e. Enhancement of Commonwealth financial support

   •   Starting in January 2016, SVCC will participate in the VCCS Student
       Success Leadership Initiative and review best practices and make
       recommendations to ensure maximum funding from the performance-
       based funding model. (Student Success Leadership Team)

       The Student Success Leadership Team has participated in all VCCS
       initiatives and has completed its final assignment. SVCC benefited
       from the performance-based funding model as a result of total number
       of awards and awards to underserved populations. (6/16)

   •   Effective July 1, 2016, SVCC will continue to meet VCCS financial
       standards annually to ensure full state funding. (Shannon Feinman)

f. Secured resources for outcomes based funding for workforce
   credentials

                                                                             31
•   By July 2017, the Office of Institutional Advancement will raise
       $50,000 in scholarships from partnerships with regional businesses
       and public and private grants to sponsor training and testing for
       workforce credentials. (Mary Jane Elkins, Keith Harkins)

g. Secured funding for the Rural Horseshoe Virginia Initiative (RHVI)

   •   By spring 2016, the Office of Institutional Advancement will partner
       with the RVHI to secure sufficient funds to establish the Power Line
       Worker program. (Mary Jane Elkins, Keith Harkins)

       The Power Line Worker program opened with its first cohort in March
       2016. A second cohort will begin in July. (6/16)

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