Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP

Towards Excellence in Learning
      and Knowledge Creation
Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
    2012 Medal and Prize Recipients
Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP

USP AT A GLANCE											7
WHY USP?												10
INTRODUCTION											13
OUR VISION												18
OUR MISSION												18
OUR VALUES												18
USP AT A GLANCE IN 2018										20
PRIORITY AREAS											21
    PRIORITY AREA 1   LEARNING AND TEACHING						                    23
    PRIORITY AREA 2   STUDENT SUPPORT							                         24
    PRIORITY AREA 6   OUR PEOPLE 								                            27
			                   AND CONTINUOUS IMPROVEMENT					                28
		Costing the Strategic Plan								42
		USP Financial Plan 2013-2018								44
CELEBRATING USP’S 50 YEARS IN 2018								46

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP

List of Tables

TABLE 2:  STUDENTS HEADCOUNTS BY COURSE LEVEL					                     7
TABLE 3:  LIBRARY RESOURCES AND CAPACITY, 2011					                    9
						                                    INTERNATIONALISATION			      36
						                                    COMMUNICATION TECHNOLOGIES		 36
						                                    COMMUNITY ENGAGEMENT			      37
TABLE 11: KPI & TARGETS PRIORITY AREA 6 – OUR PEOPLE					              38
						                                    LEADERSHIP AND CONTINUOUS
						                                    IMPROVEMENT				              39
TABLE 15: FINANCIAL PLAN 2013 TO 2018							44

List of Figures

Figure 1:    EFTS by Mode of Study, 2011								8
Figure 2:    EFTS by Course Level, 2011								8
Figure 3:    Students (EFTS) by Sex, 2011								8
Figure 4:    All Staff by Category, 2011								8
Figure 5:    Senior Staff by Type, 2011								8
Figure 6:    Research Publications by Type, 2011							 8
Figure 7:    Income by Source, 2011								9
Figure 8:    Expenditure by Major Costs, 2011							    9
Figure 9:    Source of Total Income, 2013-2018							41

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
                                                AND ABBREVIATIONS

AARNet     Australian Academic Research Network
ADB		      Asian Development Bank
AHTIPI     Association of Heads of Tertiary Institutions in the Pacific Islands
AP		       Associate Professor
AusAID     Australian Aid
BATH		     Bachelor of Tourism & Hospitality
BATS 		    Bachelor of Tourism Studies
BCOM Acc   Bachelor of Commerce in Accounting
BComHM     Bachelor of Commerce in Hotel Management
BI 		      Business Intelligence
CDs 		     Campus Directors
CFS 		     College of Foundation Studies
CROP		     Council of the Regional Organisations of the Pacific
CTH 		     Certificate in Tourism & Hospitality
DFL 		     Distance & Flexible Learning
EFTS 		    Equivalent Full Time Students
ELSA		     English Language Skills Assessment
ERA		      Excellence for Research in Australia
ESCAP		    Economic and Social Commission for Asia and the Pacific
FAO		      Food and Agriculture Organisation
FHEC 		    Fiji Higher Education Commission
FIC		      Finance and Investments Committee
FJD 		     Fiji Dollar
FSM 		     Federated States of Micronesia
GCTT 		    Graduate Certificate in Teacher Training
GDS		      Graduate Destination Survey
HR 		      Human Resources
ICT        Information & Communication Technologies
I&J		      Intermediate and Junior
ITS		      Information Technology Services
JICA		     Japan International Cooperation Agency
KPI 		     Key Performance Indicators
MATS 		    Master of Arts in Tourism Studies

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP

NZUAAU    New Zealand Universities Academic Audit Unit
PACE-SD   Pacific Centre for Environment and Sustainable Development
PG		      Postgraduate
PGCTT     Postgraduate Certificate in Tertiary Teaching
PGDTS     Postgraduate Diploma in Tourism Studies
PhD		     Doctor of Philosophy
PICs		    Pacific Island Countries
PMS 		    Performance Management System
PNG 		    Papua New Guinea
Prof		    Professor
PTI 		    Pacific Technical Institute
QTS 		    Quality of Teaching Survey
RCCCE     Regional Centre for Continuing & Community Education
RSD		     Research Skills Development
SL		      Senior Lecturer
SMT 		    Senior Management Team
SPC		     Secretariat of the Pacific Community
STAR		    Strategic Total Academic Review
TE 		     Tertiary Education
TOR 		    Terms of Reference
TVET 		   Technical and Vocational Education and Training
UG 		     Undergraduate
USP		     University of the South Pacific
USPNet    USP Network
VC 		     Vice-Chancellor
WASC		    Western Association of Schools and Colleges
WGs 		    Working groups
WHO		     World Health Organisation

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
The Strategic Plan 2013-2018 takes a bold and
imaginative approach to the future of the University.
It builds on the experience of the previous plan and
takes account of measures that helped achieve our
goals as well as those that were not so successful.
Under the Strategic Plan 2010-2012, the quality of
learning and teaching improved significantly. USP
has re-established a sound financial foundation
by eliminating deficits and strengthening financial
systems, resulting in increased confidence and trust
from stakeholders.

USP is viewed by our member countries as a
progressive and successful institution that is playing
an important role in helping countries deal with an
increasingly open, competitive and knowledge-
dependent world. This is visible in the increase in
the University’s activities, profile and reputation both
regionally and internationally.                                  and will work with its members, stakeholders, and
                                                                 regional and international partners to support their
USP has recognised the financial and other difficulties          efforts to improve as well.
of its members and has found innovative ways to
grow and modernise without asking for more funds                 In a region where leaders have committed themselves
from members. Instead, the University through its                and their countries to regional cooperation and
effective governance, prudent financial management,              integration, USP is well placed to play a vital role,
and innovative financing for capital works will ensure           inspiring the minds of thousands of bright and
that the regional campuses are upgraded to reach                 talented young people, broadening their thinking
the standard of Laucala campus.                                  and mindset towards respect for other cultures and
                                                                 the importance of co-operation and integration.
USP will celebrate its 50th anniversary in 2018. By
then, the region should celebrate the achievements               USP will facilitate the delivery of key regional
of an institution that gives its students, alumni, leaders       educational, research and development projects and
and stakeholders genuine and heightened pride.                   assist in meeting national and regional development
USP has always strived to be, and has become, a                  aspirations. The University aims to be recognised,
successful model of regionalism. The provision of high           trusted and admired as the think-tank of choice for
quality internationally recognised tertiary education            the Pacific region and a global centre of excellence in
will assist in establishing a beneficial, seamless               Pacific arts, culture and societies, oceans and marine
system that facilitates efficient collaboration between          studies, and in flexible learning and teaching through
national, regional and international institutions.               the use of its state-of-the-art ICT facilities. Most
                                                                 importantly, USP will continue to promote a culture
The region needs exemplar and responsible                        of excellence in everything that it does.
institutions, and USP with its dramatic fiscal
turnaround of the past few years, made possible by               The Strategic Plan 2013-2018 is, therefore, committed
improved governance and financial management, has                to the transformation of USP from a good to an
earned this title. However, the ethos of continuous              excellent university. Over its 44 years of existence,
improvement is firmly embedded in USP’s culture.                 USP has expanded, improved, and become the main
The University will strive to become even better,                source of higher education in the Pacific region,

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
          BY THE

establishing an enviable reputation in the process. In         Prepared through a highly consultative process
the new national, regional and international contexts,         involving the Council, staff and students, member
which are already open and competitive, ‘good’, will           countries, development partners and the public,
not be ‘good enough’. Institutions and individuals             this Strategic Plan will guide USP’s transformation
need to strive for excellence. The drive towards               into a university widely recognized for excellence.
excellence is the central overriding theme of this             USP’s foundations are strong, the context is right, its
Strategic Plan.                                                stakeholders are confident, and it has the capability
                                                               to achieve these aspirations of excellence.
To strive for excellence means not to accept what
could be seen as being good enough. This will                  It will be essential to believe in USP and in ourselves
require a change in mind-set from all of us. We                more strongly than ever as we go forward, determined
need to keep improving things continually, build               to overcome unexpected hurdles and supported by
and strengthen teamwork, create greater cohesion,              excellent implementation and monitoring systems,
practice respect and apply values in our daily                 constantly keeping in sight our upcoming milestone
operations, and benchmark our performance against              of the 50th Anniversary in 2018. We owe it to our
relevant international best practices.                         member states and the peoples of the Pacific to
                                                               ensure that the 2013-2018 Strategic Plan is inclusive,
The Strategic Plan 2013-2018 also intends to further           comprehensive and meaningful, whilst at the same
strengthen the regional identity of the University             time being ambitious, forward-thinking and truly
and make decisive and time-lined improvements                  exciting.
to regional campuses. Robust administrative
and governance arrangements will ensure that
the regional campuses, with their own distinct
identities, will offer students a significantly improved
learning experience. In addition, this plan intends to
significantly increase the scale, relevance and impact
of research carried out at Laucala and in the region,
and to double the share of postgraduate students in            Professor Rajesh Chandra
its total enrolment.                                           Vice-Chancellor and President

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
D                                                                USP AT A GLANCE 2011

    Table 1: Student EFTS1, Headcounts and All Staff by Campus, 2011
     Campus                                                        EFTS Student Headcounts                                    Staff Numbers2
     Cook Islands                                                       61                                  240                                      8
     Fiji - Labasa                                                     300                                  871                                     31
     Fiji - Laucala3                                                 7,422                               11,047                                  1,528
     Fiji - Lautoka                                                    500                                1,401                                     29
     Kiribati                                                          405                                  839                                     15
     Marshall Islands                                                   73                                  189                                     17
     Nauru                                                              17                                  100                                      8
     Niue                                                               15                                   56                                      4
     Samoa - Alafua                                                    226                                  433                                     56
     Solomon Islands                                                 1,044                                2,514                                     28
     Tokelau                                                            41                                   79                                      1
     Tonga                                                             387                                  906                                     15
     Tuvalu                                                             81                                  311                                      8
     Vanuatu - Emalus                                                  991                                2,608                                     75
     Total                                                          11,563                               21,594                                  1,823

    Table 2: Students Headcounts by Level of Courses

      Headcounts*                                                                                                                               2011
     Total Number of Students                                                                                                                  21,594
     In Pre-degree Courses                                                                                                                      7,681
     In Bachelor Courses                                                                                                                       18,825
     In Postgraduate Courses                                                                                                                    2,436
     In Other Courses                                                                                                                             748
    * A significant number of students study between different course levels

     1. EFTS - Equivalent Full-time Students is a unit of measurement that defines the calculated (not actual) number of students equivalent to the
     number carrying the workload of a fulltime student. For example, an EFTS workload of 1.0/yr for a student means that the student is equivalent to a
     full-time student, while an EFTS of 0.5/yr means half the workload of a full-time student.
     2. Staff numbers include academic and support staff.
     3. Laucala Fiji staff numbers include USP Headquarters staff who support the rest of the University.

Strategic Plan 2013-2018 - Towards Excellence in Learning and Knowledge Creation - USP
Figure 1: EFTS by Mode of Study, 2011                                Figure 2: EFTS by Course Level, 2011

                                  3%                                                                            1%

                                  50%                                           24%                        66%

                 Face to face              DFL Face to face                              Bachelor                          Postgraduate

                 DFL Print                 DLF Online/Internet                           Pre-degree                        Other

Figure 3: Students (EFTS) by Sex, 2011                                Figure 4: All Staff by Category, 2011


           45%                  54%

                                                                       Total Staff = 1,823
                 Male                   Female                         Note: Numbers in brackets
                                                                                                                            Hourly paid (350)
                                                                                Senior Staff (880)

                                                                                Intermediate and Junior (593)

 Figure 5: Senior Staff by Type, 2011                                  Figure 6: Research Publications by Type, 2011

           42%                                                                 11%
                                58%                                                                        51%

                                                                     Note: Numbers in brackets
   Note: Numbers in brackets
                                                                                Journal Articles (112)                     Book Reviews or Scholarly
              Academic (509)                                                                                               Comment (11)
                                                                                Other (41)
                                                                                                                           Book Chapters (9)
              Comparable (371)                                                  Conference
                                                                                Proceedings (23)                           Books (5)

                                                                                Professional/Technical                     Creative Works (1)
                                                                                Reports (18)

Table 3: Library Resources and Capacity, 2011
Resources and Capacity                                  2011
Volumes                                                 Ca. 1 million
e-books                                                 7,000
Periodicals Titles                                      7,710
Full Text Journals                                      40,000
OPAC Terminals                                          14
Internet Dedicated Workstations                         79
Registered Borrowers                                    6,689
Seating Capacity                                        950

Table 4: ITS Infrastructure
ITS Infrastructure                                      2011
Technology Platform                                     iDirect
USPNet Satellite Network                                c-band 11mhz, ku-band -5mhz
Internet Gateway                                        STM 4 (622 mbps)
Wireless Coverage                                       Approx. 85% per campus
Total Number of Computers                               2,665 PCs
Number of IT Labs                                       66
Fibre optics Network                                    10 km
Number of Physical Servers                              250

 Figure 7: Income by Source, 2011                        Figure 8: Expenditure by Major Costs, 2011


                       9.6%      8.1%                                              9.8%

                                          33.3%                         45.0%                 45.2%

                     Member country contributions
                                                                            Staff costs
                     Student tuition fees
                                                                            Operating costs
                     Development assistance
                                                                            Depreciation & Provisions
                     Trading activities

                     Consultancy income

                     Other income

         Total Operating Income FJD $144,158,014








    Why do you choose to study at USP?

      “USP helps students to become independent learners and has a vibrant learning environment and a
      multicultural society”, (Krishneel Krishan Kumar, Fiji, BCOM Student).

      “To get a top class education at an internationally renowned institute”, (Emeli Charlene Mani, Fiji, a BSC
      Bio/Chem student).

       “I choose to study at USP because I want to get a degree in my area of study. I enjoy meeting with
      students from different island nations like Samoa, Kiribati, Tuvalu and others”, (Siu Halahingano, Tonga,
      BCOM-MPA student).

      “It is the only institution that offers this programme in the Solomon Islands”, (Peter Michael Pitavoqa,
      Solomon Islands Campus, a BSC Computing & IS student).


    How do you think USP helped you in your career?

     “USP has helped me in making my career by achieving my goals and helping me to build my status.
     It helped me in getting back into studies after a lapse of 10 years since I graduated from Lautoka Teachers
     College in 1990”, (Sofia Ali, Fiji).

      “When I was doing my undergraduate studies, I realised I was not interested in being an accountant,
      sitting behind the desk and checking the numbers and getting reports out. I wanted to create the
      numbers and empower the people that deliver those numbers. That’s why I took up Finance in my PG
      studies to equip me with more forecasting tools and also become one of the few qualified people in the
      area of Finance”, (Mesake Nawari, Fiji).

      “My training at USP was truly symbolic in preparing and equipping me well to my career in Government.
      Of course it was difficult to link every classroom theory learnt to real work situations but come to think
      of it, it is the entire package that came with the training that built my confidence, skills and knowledge,
      perseverance and life-long learning”, (Akka Rimon, Kiribati).

      “USP created that network of friends that helped a lot in enabling communication and securing business”,
      (Jeremaia Volavola, MBA graduate).

      “I became the principal training officer of the Air Traffic Controllers in Tonga, conducting all training
      programs in the former Ministry of Civil Aviation and now the Tonga Airports Ltd , the qualification
      (leadership and managerial skills) that I have attained from USP will definitely help me to further develop
      and improve my organisation.” John Wycliffe Havea (Tonga)

What do you hope USP will be like in the future?

  The premier icon of tertiary education for Fiji and the Pacific having international standards and being not
  just the pathway but the destination for people’s success”, (Shimal Archana Chand, Fiji).


  “A good example of a successful regional approach is the University of the South Pacific, a flagship
  institution for regional cooperation which has played a vital role in providing tertiary level education and
  building a shared identity for the Pacific. Its establishment in 1968, before most of our countries had
  gained independence, shows exceptional long-term thinking and a true commitment to regionalism on
  the part of the founders, which Pacific Island leaders have continued to foster and support. At the same
  time, over the years as populations have increased, several Pacific countries have moved to establish
  their own national universities. In my view, these new institutions should not be seen as competitors but
  as complementary to USP, providing new opportunities to meet new needs as defined by the particular
  countries themselves.” Inaugural Forum Chair’s Address by Honourable Meltek Sato Kilman Livtuvanu,
  Prime Minister of Vanuatu. Pacific Islands Forum 40th Anniversary Leaders’ Lecture Series (03 March

  “The UGC notes that the USP is the most successful regional institution in terms of its longstanding
  positive impact on all member countries. The UGC strongly supports the continuation of a regional
  university funded by all its member nations. UGC acknowledges that USP plays a very important role in
  fostering regional solidarity.”

  (The University Grants Committee (UGC) Triennial Report 2013-2015, Recommendation 3, p1.)

                                                                         Performance at the Multipurpose Theatre by the Oceania
                                                                                             Dance Theatre and Pasifika Voices.


This Strategic Plan 2013-2018, Towards Excellence              Involvement of Governance and an Inclusive
in Learning and Knowledge Creation to Better Serve             Process
the Pacific Region, builds upon the success of the last
three years in reinforcing USP as the region’s premier         Towards Excellence in Learning and Knowledge
institution, a much strengthened financial basis,              Creation, to Better Serve the Pacific Region has been
stronger governance and management and a focus                 produced using a very inclusive process and involving
on improved quality, relevance and sustainability.             the governance structures of the University from the
The Strategic Plan is transformative and will take the         beginning. The Council considered an outline from
University forward through excellence in everything            the Vice-Chancellor and President in November
that it does.                                                  2011. In May 2012, the Council conducted a
                                                               workshop to comment on the draft plan as contained
USP will emphasise a balanced approach between                 in the submission to the University Grants Committee
strengthened learning, teaching and research,                  (UGC). These inputs were incorporated in the
the development of its employees, an increased                 subsequent development of the Plan. The Finance
investment in IT, accountability combined with                 and Investments Committee (FIC) and the Executive
effective leadership and improved processes and                Committee then reviewed the draft at their combined
a strong focus on performance and measurement.                 meeting in September 2012.
In doing so, USP will transform its learning and
teaching, enhance its international and regional               Workshops involving Senior Management Team,
research profile, extend leadership in regional                Heads of School, Directors, staff and student
engagement with member countries and foster                    union representatives, selected young staff, and
stronger partnerships and communities. These will              international advisors were closely involved in
be the key drivers of the USP Vision and Mission.              the development of the Plan. All major decisions
                                                               regarding the Strategic Plan were taken by the group.
Strategic Plan 2013-2018 builds on the Strategic
Plan 2010-2012, taking forward the existing six                In addition, special consultations were undertaken
priority areas.                                                with all member countries involving government,
                                                               other tertiary institutions, and the community at
Reflecting USP’s unique positioning, and the                   large. Consultations were also done with students
requirement of ICT in raising the level and extending          and staff and a web-based consultation was
the delivery of our service in the region, a seventh           developed. Consultations were also undertaken with
Priority Area, Information and Communication                   development partners. Throughout, international
Technologies, has been added. These seven Priority             advisors were engaged to assist in reviewing the
Areas signal how we will develop excellence in                 drafts.
meeting regional tertiary education priorities and
how we will address key regional issues.

Modern 10th Hall of Residence opened in 2011.

What is New About This Plan?

While there is required and important continuity             selected fields. It has greater focus than the previous
between the Strategic Plan 2010-2012 and this one,           plan and identifies regional campuses for significant
the Plan differs in significant ways. The 2010-2012          development. It has a strong focus on postgraduate
plan was prepared during a time when the University          studies and research. It plans to make the University
was facing problems of declining enrolment, financial        more entrepreneurial, building stronger connections
deficits, loss of reputation and uncertainty about           with the labour market. This plan has also revised
support from development partners. That Plan was             the Mission of the University to take on a new role
therefore framed to bring the University back on             of being an exemplar for tertiary education. Working
track, consolidate and rebuild its reputation rather         with member countries, national institutions and
than to undertake major initiatives.                         development partners, the Plan aims to grow and
                                                             improve the tertiary sector in the Pacific Islands,
The Strategic Plan 2013-2018 has a much stronger             recognising that tertiary education is now an essential
foundation and is much bolder and imaginative. It            element of growth and prosperity in a globalised
has an ambitious theme of transforming USP from              knowledge economy and society.
good to excellent. It aims for global recognition in

                         REVIEW OFAND
       THE STRATEGIC PLAN 2010-2012
The University of South Pacific continues to be the             will see graduates with much stronger research and
lead university serving the needs of the peoples                analytical skills. As STAR was conceived as a total
of the Pacific through education, research and                  transformation of USP’s learning and teaching, its
development of resources. It has campuses located               activities will continue into this Strategic Plan, with
in 12 Member Countries: Cook Islands, Fiji Islands,             however, a review to align it with the directions of
Kiribati, Marshall Islands, Nauru, Niue, Samoa,                 the Strategic Plan.
Solomon Islands, Tokelau, Tonga, Tuvalu, and
Vanuatu.                                                        By the end of December 2012, the University had
Implementation of the Strategic Plan 2010-2012 has              achieved overall 80 per cent of the 2010-2012
achieved significant results in bringing the University         Strategic Plan objectives and tasks scheduled to that
on track, strengthening finances and financial                  date. This does not include tasks completed ahead of
systems, enhancing its reputation, and preparing a              schedule. Nor does it include the following additional
strong foundation for this plan.                                strategic achievements: a soft loan proposal for
                                                                USD 19m (FJD 34m) approved by the Asian
The University’s enrolments within the triennium                Development Bank (ADB) for projects including a
2010-2012 have increased by 14 per cent, and                    large campus development in the Solomon Islands
within the same period, surplus, cash flow and                  and a new campus for Kiribati; major research
capital expenditure targets have also been met                  funding by the European Union and the Republic
and exceeded. The University has established and                of Korea for climate change and renewable energy;
operationalised six interdisciplinary research clusters,        the successful launch of the Pacific Islands Centre
developed the USP Research Repository, adopted                  for Public Administration; major funding from Japan
a framework for Research Skills Development and                 International Cooperation Agency (JICA) for the
developed a Directory of Experts at USP.                        Human Development and Human Security project
                                                                for three years; and the establishment of the federal
The University has significantly progressed on                  structure for the Students’ Association.
the Strategic Total Academic Review (STAR)
project. A large number of courses and some                     In September 2010, USP successfully upgraded and
entire programmes were eliminated because of                    migrated its satellite platform from the Gilat System to
small student numbers and lack of alignment with                i-DIRECT system, which has made the USPNet more
strategic directions. Some new and more relevant                efficient. The internal and external communications
programmes have been introduced. Graduate                       infrastructure of the University has been significantly
attributes have been agreed and embedded in the                 improved by upgrading the AARnet backbone from
curriculum, although this process will need more                155mbs to 620mbs, and upgrading of email services.
time to be completed. The degree structure has                  Further, the University has also centralised inbound
been revised with partial implementation in 2012 and            and outbound international student recruitment and
full implementation planned in 2013. A new credit               mobility services into a one-stop shop concept, which
point system has been approved for implementation               lays the infrastructure for unprecedented growth
in 2013. The issue of adequacy in English language              in international student numbers. USP has heavily
skills has progressed, with a review of ELSA and                invested in eLearning, mLearning, and the use of
the development of an additional English course in              ICT and Learning Management System in most of
the Foundation Programme. Significant progress                  its courses. All of these achievements provide a very
has also been made with the implementation of a                 robust platform on which USP can build upon over
Research Skills Development Framework (RSD) that                the next six years.


The University of the South Pacific (USP) serves 12                      especially amongst educated young professionals,
countries4 of the Pacific region spanning over 33                        an exodus that the region can ill afford. The Pacific
million square kilometres of ocean. It is a culturally                   region’s participation rate in tertiary education is
diverse region with a wealth of natural resources.                       already low, at less than five per cent. Even Fiji, the
However, the Pacific nations face several economic                       country with the highest rate, has only 15 per cent of
development challenges, including having a low GDP                       its young people in tertiary education. Many Pacific
and high poverty head count ratios, with an estimated                    Island countries lack adequate ICT infrastructure
one-fifth to over one-third of their population living                   and have small and weak private sectors. USP will,
below the national poverty line.5 Many countries                         therefore, need to expand from being primarily an
depend heavily on remittances and development                            education provider to become also a development
assistance. All countries in the region have a high                      partner and an economic multiplier in the region.
degree of economic and cultural dependence on                            USP will achieve this by improving the quality of its
the natural environment and an acute vulnerability to                    education, research and services to the member
climate change and natural disasters. The challenges                     countries and their peoples, and by working across
that Pacific Island Countries (PICs) face reinforce the                  all sections of Pacific societies to foster greater
significance of regional co-operation and integration,                   understanding, tolerance and stronger capacities.
articulated in the Pacific Plan. The Pacific Plan has
provided a framework for aligning and coordinating                       In particular, USP will need to ensure that its
the work of the Council of the Regional Organisations                    programmes and activities produce graduates who
of the Pacific (CROP). USP, being a regional                             are not only employees, but also employers who are
university, is a member of CROP. It is expected that                     able to start their own initiatives and businesses and
the review of the Pacific Plan in 2013 will present an                   earn a viable and sustainable livelihood. Linked to
opportunity to ensure that the Plan remains relevant                     this, the University will extend and expand its plans in
to the members and countries it serves.                                  technical and community and continuing education,
                                                                         giving young people in and out of school and adults
The Pacific region has a young population: over half                     different pathways to achieving an education and
its total population is below the age of 24 years.6                      improving their lives.
Education and youth employment, therefore, remain
a key focus for improving the livelihoods and well-                      Significant challenges lie ahead, with the continuing
being of the Pacific people. As a key institution for                    change in the tertiary education landscape, the
youth development in the Pacific region, USP will also                   emergence and further growth of private and national
focus its teaching, learning and research in this area.                  universities, and the growing need for integrated
High unemployment or underemployment, especially                         and seamless vocational and higher education. The
amongst youth, is one of the region’s biggest                            continuing economic difficulties amongst the Pacific
challenges, compounded by the high population                            countries mean that member states may not be able
growth and low economic growth.7 Obesity, diet and                       to afford increases in government contributions to
lifestyle diseases and issues are equally pressing                       the USP budget.
problems.8 Many countries have net emigration flows,

4. Cook Islands, Fiji, Kiribati, Marshall Islands, Nauru, Niue, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu.
5. UN Statistics Division
6. ESCAP, (2010), ™Sustainable Development in the Pacific: Progress and Challenges∫ Suva, Fiji: ESCAP Sub-regional Office for the Pacific.
7. Economic And Social Commission For Asia And The Pacific, 2007. Improving Employment Opportunities In Pacific Island Developing Countries:
Small Island Developing States Series, No. 1.Fiji: ESCAP.
8. WHO statistical database

Taking into account international trends and issues,           maintain internationally-recognised standards; it is a
USP will need to incorporate an increased focus on             university that can provide comprehensively for the
quality and standards; the trends towards portability          region’s research needs because of the scale of its
of credit and qualification; the importance of                 operations and its institutional capacities; and it is
research, development and innovation in knowledge              the best example of leveraging technology to benefit
economies; the expanded role of universities in                the region’s peoples and cultures.
knowledge generation; and a greater focus on cost
effectiveness and efficiency, and cost sharing of              The University’s success will depend upon how
higher education between government, students and              strongly member countries feel it is their university
industry. Overall, sustainability and resilience issues        and the degree to which they support and participate
remain a paramount concern in the Pacific region.              in its activities. Strengthening its partnerships with
The focus on the seven Strategic Themes reflects               its member countries to ensure equity, quality and
the University’s continued commitment towards a                access and an efficient distribution of the University’s
sustainable Pacific future.                                    activities across the region will enhance USP’s ability
                                                               to contribute effectively to the regional framework
USP as one of two regional universities in the                 for human resource development and encourage the
world has several attributes that distinguish it               countries to embrace USP as their own university.
from national institutions. It is a regional provider
working across 12 countries; it is able to build and

                                                                                          USP is home to regional cultural diversity.


OUR VISION                                                     •   Highest standards of creativity, innovation,
                                                                   teamwork and flexibility in the pursuit of
Achieving excellence and innovation for sustainable                excellence;
development of the Pacific Island Countries                    •   Investments in staff, rewarding staff
                                                                   excellence, and empowerment of all USP
OUR MISSION                                                        teams;
                                                               •   Respect for distinctiveness and diversity in
   •   To provide Pacific people with a                            our Pacific heritage and its development,
       comprehensive range of excellent and                        preservation and dissemination;
       relevant tertiary qualifications;                       •   Commitment to regional cooperation and
   •   To deliver the benefits of advanced research                integration;
       and its applications;                                   •   Positive and inclusive learning and living
   •   To provide communities and countries                        environments for student excellence;
       in the Pacific region with relevant, cost               •   Support for flexible learners in all locations
       effective and sustainable solutions,                        for success in work, life and citizenship;
       including entrepreneurship, to their main               •   Protection and nurturing of the
       challenges; and                                             environment;
   •   To be an exemplar of tertiary education for             •   Strong relationships to guide engagement
       the Pacific Islands in quality, governance,                 with national governments, Pacific
       application of technology and collaboration                 communities, and development partners;
       with national tertiary institutions.                    •   Humility in performance, learn from others,
                                                                   value the trust given, and honour Pacific
OUR VALUES                                                         knowledge, contexts and aspirations.

   •   Commitment and loyalty of staff and                 Ultimately, both the Vision and Mission of this
       students to the institution and the region;         Strategic Plan will be realised through the contribution
   •   Highest standards of governance,                    and attributes of USP’s graduates and staff. These
       leadership, academic freedom, integrity             are the key drivers of the Strategic Plan.
       and transparency;

Graduate Attributes                                           • Cross-cultural competencies
                                                                 • Understanding and appreciation of social,
The University of the South Pacific’s academic                      cultural, and linguistic diversity;
programmes will foster the following attributes in all           • Respect for human rights and dignity in a
graduates:                                                          global context;
                                                                 • Commitment to accountability, ethical
• Academic Excellence                                               practice and social responsibility;
   • Extensive knowledge of and relevant skills                  • Demonstrated oral and written proficiency
     in a particular discipline or professional                     in the English language.
   • Capacity for independent critical thinking               Staff Attributes
     and self-directed, life-long learning;
   • Advanced information and communication                   The commitment of USP’s staff to the Vision, Mission,
     technology knowledge and skills;                         and Values of the University is embedded in the
   • Research skills.                                         following attributes:
                                                                   • Commitment and loyalty to the institution
• Intellectual curiosity and integrity                                and its mission;
   • Deep respect for truth and intellectual                       • Honesty and integrity in personal and
      integrity, and for the ethics of scholarship;                   professional interactions in the work
   • Intellectual curiosity and creativity,                           environment, including the highest
      openness to new ideas;                                          standards of academic conduct;
   • Commitment to inter-disciplinary                              • A strong student-centred approach to
      understanding and skills;                                       learning and teaching;
   • Respect for the principles, values and ethics                 • Highest standards of creativity, innovation,
      of a chosen profession.                                         teamwork, cooperation and flexibility in the
                                                                      pursuit of excellence;
• Capacity for leadership and working with                         • Respect for the distinctiveness and diversity
  others                                                              of our Pacific heritage and dedication
   • Effective interpersonal communications                           towards its development, preservation and
      skills;                                                         dissemination;
   • Leadership, organisational, teamwork and                      • A responsible attitude towards a healthy
      time management abilities;                                      work-life balance;
   • Personal maturity and self-confidence.                        • A positive and proactive stance towards
                                                                      customer service;
• Appreciation of the cultures of the Pacific                      • Respectful and ethical behaviour;
  Islands                                                          • A collegial and cooperative attitude that
   • Knowledge and appreciation of the unity                          contributes towards building a more
      and diversity of Pacific island cultures;                       cohesive university community.
   • Understanding of the diverse economies
      and environments of the Pacific Islands;
   • Commitment to the maintenance and
      strengthening of the societies of the Pacific.

FROM GOOD TO EXCELLENT                                        The following offers a glimpse of what USP is expected
                                                              to look like in 2018, the year of its 50th anniversary.
In order to bring about a transformative change from
good to excellent, the University will focus on the           •   USP will move from being a good
following:                                                        university to one that is excellent. An
• People: Investment in people, leadership and                    innovative university committed to continuous
     change management;                                           change, it will have a significantly enhanced
• Quality: An enhanced quality of teaching,                       global reputation, serving 15 member countries
     learning, research and services, as measured                 and having an extended operation in New
     through international accreditation of                       Zealand. Most of its academic programmes will
     programmes;                                                  be internationally accredited. USP will be the
• Regional Campuses: A comprehensive and                          region’s premier University and the Pacific’s
     time-lined development of regional campuses                  Research Hub, with three research areas of
     with improved governance and management to                   world class excellence, globally recognised.
     bring about equitable and sustainable growth;            •   The numbers of students and quality
• Postgraduate Studies: Significantly                             of graduates and staff will increase
     increased postgraduate enrolment, including                  significantly. Student headcounts will increase
     PhD and Masters research, student success                    from 23,000 in 2012 to 33,000, whilst the number
     and supporting faculty;                                      of professors will increase from 30 to 60. About
• Research: A greater impact of research, to                      60 per cent of academic staff are research active,
     place USP amongst the leaders in selected                    resulting in a 300 per cent increase in research
     priority areas, including Pacific societies and              output relative to 2012. In 2018, the University
     cultures, oceans and marine resources;                       will have 200 PhD students and over 2,000
• Global leadership:                                              postgraduate and Masters students registered.
    • The lead institution in Pacific Studies/Arts            •   USP will be internationally recognised
         and Culture;                                             as the region’s knowledge hub, and as
    • Amongst the leading universities in the                     one of the world’s leading universities
         world in                                                 in flexible and technology supported
        • ICT leveraged flexible learning and new                 learning. It will also be renowned for hosting
             pedagogies;                                          the Pacific’s research hub. Through its large-
        • Pacific Ocean and Marine Resources;                     scale expansion of ICT capability, USP will
• An Enterprising University: A university that                   contribute to a significant reduction in the
     produces students with entrepreneurial skills, as            region’s digital divide. The University will have
     job creators, not just job seekers; and                      highly automated processes in all administrative
• Regional Exemplar in tertiary education and                     and support functions.
     assisting national institutions where needed and         •   USP will be a dynamic and an
     appropriate.                                                 enterprising university. A significant
                                                                  proportion of graduates will be in self-
USP AT A GLANCE IN 2018                                           employment. The University will operate at least
                                                                  five commercial entities. It will have a diversified
The University is poised in this second decade of                 income stream and will be able to inject
the 21st Century to have a significant impact on                  FJD$200m into infrastructural development. It will
the further development of the Pacific islands. It                also make significant financial, ICT and staffing
must work among societies in the region to help                   investment in regional campuses, with assured
bridge the stresses between established traditions                accommodation in selected campuses for 3,000
and new ways, and to find different approaches in                 students.
which diversity is celebrated, and positive change
harnessed and utilised for the common benefit of all.

PRIORITY AREAS                                                  STRATEGIC THEMES

In moving from good to excellent, USP will apply the            The overarching themes of the University’s activities
above principles and areas of focus to the seven                are Human Security and Sustainable Development.
Priority Areas:                                                 However, the University is aware of the need to
                                                                focus its resources and energy on an identified
•   Learning and Teaching                                       concentration of activities. Having looked at the major
•   Student Support                                             development opportunities and challenges facing
•   Research and Internationalisation                           the Pacific Island countries, and keeping in mind its
•   Information and Communication Technologies                  strengths, the University has decided to focus its
•   Regional and Community Engagement                           learning and teaching, research, and regional and
•   Our People                                                  community engagement on the following areas:
•   Governance, Management, Leadership and
    Continuous Improvement.                                     • Pacific Cultures and Societies
                                                                Pacific cultures and societies are central to the USP
Each Priority Area has specific Objectives, Key                 mission, vision and values and as a Strategic Theme
Performance Indicators and Targets that ensure the              it permeates every aspect of the Strategic Plan. It
transformation from good to excellent. Institutional            underlines not only the concept and functions of
leaders will take each of these Priority Areas and              the University itself, but stems from the peoples and
align operational plans accordingly at all campuses.            nations it serves. Central to the positioning of the
Success will be measured using many instruments,                University as the leader in Pacific Studies, Arts and
including but not limited to external reviews,                  Culture will include the creation of an internationally
benchmark comparisons against international                     recognised Centre for Visual and Performing Arts
accreditation and other standards, a 2015 major                 and Pacific Heritage. The Centre will showcase
review of the Strategic Plan, bi-annual assessment              and promote Pacific talent in areas of dance,
and reports by the VC on the performance of the                 music, arts, creative writing, Pacific languages,
Strategic Plan, as well as internal and external audits.        Pacific knowledge, beliefs and value systems, and
                                                                the creation of innovative and interdisciplinary
The University realises that plans are only as good             programmes that draw upon creative and academic
as the quality and commitment of the people                     research focusing on the Pacific, enhancing the role
responsible for achieving them and the resources                of USP internationally as the leading curator and
available to do so. Accordingly, USP plans to invest            distributor of Pacific content.
nearly FJD 241,538,000 over six years to bring about
the changes articulated in the Strategic Plan. Further,
the University has clearly articulated the attributes of
students and staff that bring about the transformative
change from good to excellent.

                                                                                 Cultural performance by the Oceania Dance Theatre.

• Pacific Ocean and Natural Resources                         • Human Capacity Building and Leadership
‘Small Islands: Big Ocean’ is a recurrent theme that          USP will continue to lead the region in building
acknowledges not only the economic and cultural               capacities and leadership- a role that is of increasing
challenges of the Pacific Islands Countries and their         importance with the growing dependence on the
identity, but also both the wealth of bio-diversity           Knowledge Economy. The Pacific Island Countries
and natural resources and the great distances                 need a new generation of people for their future
involved in trade and transport across the Pacific            development who are better qualified, committed,
region. USP will invest in the Strategic Theme of             ethical and possess strong cultural values. This calls
the Pacific Oceanscape and its sustainability by              for a better appreciation and understanding of youth
supporting regional organisations and by promoting            issues and challenges they faced. USP will strengthen
improved governance, policy and natural resources             its leadership in the regional campuses and countries
management based on sound research.                           to engage more effectively with its members and
                                                              stakeholders. The Strategic Total Academic Review
•   Environment, Sustainable Development                      (STAR) is aimed at producing graduates to meet the
    and Climate Change                                        major societal challenges that face the region.
Climate change is widely accepted as one of the
greatest global challenges today. The Pacific Island          •   Economic Growth, Regional Cooperation
Countries are particularly susceptible to its impacts             and Integration for Sustainable Pacific
due to their low-lying island and atoll nature. Their             Economies
vulnerability is exacerbated by a high dependence             Due to their smallness, remoteness and lack of diverse
on natural marine resources for tourism and fisheries,        production systems, the PICs are heavily dependent
which are already being affected by the rise in               on tourism and trade with a relatively narrow base of
temperature and ocean acidification. This Strategic           mainly agriculture and natural resource exploitation.
Theme builds on the work of the Pacific Centre for            A major initiative of this Strategic Plan is to develop
Environment and Sustainable Development (PACE-                a Centre for Economic Policy and Modelling to
SD) and CROP agencies to provide effective,                   coordinate research and capacity building in the key
community-based and policy-level solutions for                areas of economic modelling, fiscal management
climate change adaptation, in collaboration with              and regional integration. This will enable USP to play
these institutions and other partners.                        a crucial role in developing critical areas such as
                                                              sustainable tourism, regional economic integration
                                                              and trade and labour mobility policies in the region.

                                                                      Extension to the Cook Islands campus opened in September 2012.

• ICT and the Knowledge Economy                                        KEY OBJECTIVES AND STRATEGIC
In building on its existing leadership in this Strategic               INITIATIVES
Theme area, USP will benefit key stakeholders
including government, policy makers, students,                         Meeting the key objectives and strategic initiatives
industry, public servants, academics and researchers.                  will be integral to the success of the seven Priority
The development of this skilled human capacity will                    Areas.
enable the region to make full use of, and benefit from,
the emerging Knowledge Economy. The University                         PRIORITY AREA 1 | LEARNING AND
will play a key role in this area as well as develop a                 TEACHING
Knowledge Hub and ICT-based pedagogies, making
its knowledge creation both a regional resource                        The University will deliver relevant and high-quality
and a means to developing and enhancing regional                       flexible programmes that contribute towards
capacity to take advantage of the rapidly emerging                     inculcating and developing the skills, knowledge,
ICT-based industries and environments.                                 competencies and attributes articulated for all its
                                                                       graduates, as future drivers of building knowledge
•    Government, Public Policy and Social                              societies and economies.
The rapid changes in multi-ethnic and transnational
societies of the Pacific require that USP students and                 OBJECTIVE 1 | Transform USP’s pedagogy and
its research activities focus on improving governance                  curriculum
and public policy formulation, so that emerging                        Initiatives:
cultural, social, environmental, economic, and
political issues are addressed in a timely and efficient
way. This will contribute to maintaining, enhancing                    1.1 Accelerate staff development for
and nurturing social cohesion and political stability.                     effective application of new pedagogies
The critical areas of leadership, governance, human                        and technologies;
rights, politics and policy making, together with the                  1.2 Incorporate graduate attributes into
promotion of ethical governance, will be ongoing                           the curriculum;
priority areas for the University.                                     1.3 Build more entrepreneurship training into
                                                                           the curriculum;
The performance of the University against these                        1.4 Undertake a large-scale conversion of USP
seven Strategic Themes will be measured against the                        courses for flexible delivery.
Key Performance Indicators associated with each of
the seven Priority Areas.
                                                                       OBJECTIVE 2 | Ensure programmes continue
                                                                       to be relevant and responsive to the needs of the

                                                                       2.1 Strengthen engagement with private and
                                                                           public sectors;
                                                                       2.2 Obtain international accreditation for all
                                                                       2.3 Expand programmes to improve English
                                                                           language proficiency;
                                                                       2.4 Establish the Counselling and Placement
                                                                           Centre and expand job placements.
                                     Students in a Science Lab.

OBJECTIVE 3 | Improve the quality of teaching                               OBJECTIVE 5 | Improve the equity of student
throughout the USP system                                                   services
Initiatives:                                                                Initiatives:

3.1 Ensure that the teaching staff complete or                              5.1 Develop and implement Inclusion and Equity
    hold PGCTT or equivalent;                                                   Plan;
3.2 Expand continuing professional development                              5.2 Strengthen bursary and scholarship schemes
    for teaching excellence;                                                   for wider participation;
3.3 Improve the quality and impact of teaching.                             5.3 Develop financing schemes with Governments
                                                                               and Financial Institutions for tertiary students9.

OBJECTIVE 4 | Foster excellence in the
consistency and structure of academic programs                              OBJECTIVE 6 | Create a student community with
Initiative:                                                                 high levels of awareness of health and safety issues
                                                                            and respect for others

4.1 Complete the STAR Project.                                              Initiatives:

                                                                            6.1 Fully implement the health and wellness
PRIORITY AREA 2 | STUDENT SUPPORT                                               management plan;
                                                                            6.2 Improve security and safety on all campuses;
The University will contribute to the success of                            6.3 Create inter-cultural dialogue and interaction
its students by improving the quality of support                                to foster tolerance amongst students.
services it offers the students, enhancing the student
community environment to meet health, safety and
community concerns, and offering a better experience                        OBJECTIVE 7 | Improve attendance, retention,
to students, notably one that respects and promotes                         pass and completion rates
the Pacific consciousness and cohesiveness.                                 Initiatives:

                                                                            7.1 Initiate a major programme to improve first
                                                                                year student experience;
                                                                            7.2 Initiate mentorship programmes to improve

                                                                            OBJECTIVE 8 | Promote Pacific consciousness
                                                                            and cohesiveness

                                                        Student Support.    8.1 Expand Campus Life activities to other
                                                                            8.2 Support the establishment of cross-cultural
                                                                                societies and activities;
                                                                            8.3 Substantially increase student
                                                                                accommodation on the large campuses.

9. Bank Loan Schemes and other initiatives, drawing on examples
such as the HECS Scheme Australia
PRIORITY AREA 3 | RESEARCH AND                                        OBJECTIVE 11 | Increase the numbers and
INTERNATIONALISATION                                                  graduation rates of post graduate research students
                                                                      and improve their experience at USP
The University will strive to remain an exemplar                      Initiatives:
research institution in the Pacific region by focusing
on the success of postgraduate students, increasing
the resources available to them, building their ability               11.1 Attract and retain more staff with research
to compete successfully for international grants,                          supervisory and mentoring roles;
increasing the quantity, quality and impact of its                    11.2 Improve supervision capability of staff and
research outputs and by increasing the number of                           institute an internal accreditation scheme.
staff actively engaged in research. In this way, the
University aspires to gain international recognition in
research.                                                             OBJECTIVE 12 | Increase international student
                                                                      recruitment and internationalisation of the student
OBJECTIVE 9 | Raise the performance of the                            Initiatives:
University’s research programmes
Initiatives:                                                          12.1 Strengthen marketing and institutional
                                                                           arrangements for international student
9.1 Review and align research clusters to the                              recruitment;
    seven Strategic Themes;                                           12.2 Enhance USP students’ opportunities for
9.2 Increase the number of research active staff,                          international exchange;
    including the number of professors;                               12.3 Increase international students’
9.3 Increase high impact publications;                                     accommodation.
9.4 Establish the Central Instrumentation Facility;
9.5 Establish the Pacific Centre for Economic                         PRIORITY AREA 4 | INFORMATION AND
    Policy and Modelling.                                             COMMUNICATION TECHNOLOGIES

                                                                      The University will use its state-of-the-art ICT
OBJECTIVE 10 | Better align research with                             facilities to deliver high quality education as well
member country needs by fully implementing the                        as lead ICT developments in the region to help
seven Strategic Themes                                                all regional economies to take advantage of ICT.
                                                                      Further, the University will endeavour to provide
Initiatives:                                                          innovative, sustainable ICT solutions adapted to the
                                                                      demographic and spatial nature of the Pacific region.
10.1 Set up Member Country Research Teams
      to address the requirements of each member
10.2 Implement Focused Scholarship Scheme for
      Member Country PhD candidates.

                                                                                                             Connecting the region.

                           Solar Panel at the Laucala Lower Campus.

OBJECTIVE 13 | Ensure that ICT provision                   PRIORITY AREA 5 | REGIONAL AND
adequately meets the University’s needs                    COMMUNITY ENGAGEMENT
                                                           As the University continues towards excellence in
                                                           the provision of tertiary education, it will build on
13.1 Review and maximise the technical                     and preserve the Pacific heritage and proactively
     efficiency of the USPNet and IT                       engage with the region and its communities and
     infrastructure;                                       engage internationally on major development issues
13.2 Facilitate the utilisation of open source             relevant to the region. The University will further
     software for USP and region;                          invest in enhancing and expanding its campuses,
13.3 Expand ICT to disadvantaged communities               its membership and operations. It will strengthen
     and groups.                                           its partnerships with stakeholders, governments,
                                                           industry and communities to better serve the region.

OBJECTIVE 14 | Take a lead role in the region’s
ICT development

14.1 Establish USPNet as the Regional Knowledge
14.2 Assist in the creation of regional and country
     knowledge networks;
                                                                                                   Our regional students.
14.3 Organise a new Pacific Regional Digital
                                                           OBJECTIVE 17 | Enhance the role and potential of
                                                           regional campuses
OBJECTIVE 15 | Develop automation and                      Initiatives:
business intelligence
Initiative:                                                17.1 Conduct a major review of the
                                                                administration, management and
15.1 Upgrade Banner and automate major USP                      governance of regional campuses;
     processes.                                            17.2 Complete campus development plans for
                                                                all campuses, incorporating education and
                                                                infrastructure plans;
OBJECTIVE 16 | Foster entrepreneurial activity in          17.3 Ensure significant investment in regional
the region leveraging ICTs                                      campus development, including new and
                                                                expanded campuses ;
Initiative:                                                17.4 Complete a consolidated regional
                                                                campuses development plan;
                                                           17.5 Implement the recommendations of the
16.1 Develop a creative plan for ICTCentre and
                                                                review of SOAFT and the Alafua Campus
     implement incubation of businesses.
                                                                in conjunction with the Government
                                                                of Samoa, other regional governments and
                                                                key partners such as SPC, FAO and
                                                                Farmers Association.

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