Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
Strengthen Member
   Relationships
 Provide Your Members
with the Expert Services
  of America’s #1 best-
   selling tax software
Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
Contents   1. Why TurboTax?

           2. What Credit Unions Are Saying?

           3. TurboTax – The Leader in DIY Tax Software

           4. Benefits for Members and Your Credit Union

           5. Tax Content Hub

           6. Marketing TurboTax

           7. Next Steps
Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
Would you like to . . .

✓Provide members direct access to expert tax resources?

✓Link tax refunds to your core products and services to improve your share of wallet?

✓Be your members’ trusted advisor by offering tax related content all year round?

✓Offer your members savings on the #1 best-selling tax software?

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
What Credit Unions Are Saying

   “The TurboTax discount is a great value
         to our members. Any time
     we can save them money on a great
              product, we take
   advantage of it because it’s in line with
           what we do. If they’re
    going to do taxes, why not save them
                money on it?”

                 Todd Pietzsch
            Manager of Public Relations
                      BECU

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
Why
TurboTax?

            5
Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
From Simple to Complex, TurboTax has a Tax Solution For Every Member

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
TurboTax “Do It Yourself” Products

                                     ➢ TurboTax Free Edition – Free Fed & State
                                         ▪ For qualifying members with simple tax returns

                                     ➢ TurboTax Deluxe – Members Save $5
                                         ▪ For homeowners and others who are interested in
                                           maximizing their deductions and credits.

                                     ➢ TurboTax Premier – Members Save $10
                                         ▪ Designed for all levels of investing and investment
                                           types, from simple stocks to complex rental
                                           income.

                                     ➢ TurboTax Self-Employed – Members Save $15
                                         ▪ Specifically designed to address the needs of the
                                           growing self-employed segment

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
➢ What is TurboTax Live?
TurboTax Live
                       ▪ With TurboTax Live, members can get unlimited advice from
                         real tax experts as they do their taxes — or have everything
Unlimited Advice         done for them, start to finish.
From Real Experts          • Simply click to talk live with experts online
                           • Get unlimited tax advice and answers all year
                           • An expert final review
                       ▪ *NEW! Have a dedicated expert do your taxes for you start to
                         finish (this is an upgrade within TurboTax Live products)
                       ▪ Members can start in a Live product or upgrade from any
                         online product they use
                       ▪ Member savings on TurboTax Live products:
                           •   Live Basic – special pricing in early season
                           •   Live Deluxe – Members save $5
                           •   Live Premier – Members save $10
                           •   Live Self-Employed – Members save $15

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
➢ What is TurboTax Premier?
TurboTax             ▪ Covers investments and rental property
Premier              ▪ Designed for all levels of investing and investment types
                     ▪ The right fit for Millennial investors
                     ▪ Auto import of investment info and tax data
Solution for
                     ▪ Covers stocks, bonds, ESPPs, robo-investing, cryptocurrency,
Investors and          rental property income, and more
Property Owners      ▪ One-on-one expert help for answers, on demand with
                       TurboTax Live Premier
                     ▪ Members are eligible to receive savings of $10 on the
                       TurboTax Premier and Live Premier product.

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Strengthen Member Relationships - Provide Your Members with the Expert Services of America's #1 best-selling tax software - Love My Credit Union ...
What’s In It For Your Members?

                                 ➢ A product for each unique tax situation; simple filer,
                                   homeowner, investor, self-employed
                                 ➢ Expert help, live on-screen, unlimited advice and
                                   final review of their return from a tax expert with
                                   TurboTax Live
                                 ➢ File with confidence with guaranteed 100%
                                   accurate calculations and your maximum refund
                                 ➢ Exclusive credit union member discount
                                   available the entire tax season!
                                     ▪ $5 savings on the Deluxe and Live Deluxe federal edition
                                     ▪ $10 savings on the Premier and Live Premier federal
                                       edition
                                     ▪ $15 savings on the Self-Employed and Live Self-
                                       Employed federal edition

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What’s In It For Your Credit Union?

➢ Strengthen member loyalty by providing your
  members with savings on TurboTax
    ▪ Over 2.5M members saved $1.5M+ with the TurboTax
      credit union member discount
➢ Grow investments and deposits
➢ Increase share of wallet and increase lending
    ▪ Leverage tax refunds to promote your loan products
➢ Be your members’ trusted advisor by offering
  tax related content all year round
➢ Co-branded microsite prominently displaying
  your CU logo and name.
    ▪ Member discount included in the product pricing
➢ Employee discount
    ▪ Credit union employees get savings of up to $20 on
      TurboTax federal products

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Co-Branded Microsite

                       Co-branded
                       Microsite

                                    12
➢ Your members may file taxes once a year, but taxes
Tax Content     happen all year long
Hub           ➢ Improve share of wallet with your members by providing
                relevant tax focused messaging from our Tax Content Hub
                in the Partner Center
              ➢ Include an educational article in your next newsletter
                and/or blog
              ➢ Examples of articles and information on all things tax
                related
                 ▪   What is the Impact of Stimulus Payments on my taxes?
                 ▪   Tax Tips for Unemployment Income If You’ve Been Laid Off or Furloughed
                 ▪   Your Top Tax Questions About Working Remotely, Answered
                 ▪   CARES Act 401(k) plan distribution, how will it impact my taxes?
                 ▪   Tax Implications of Buying and Selling Stocks During the Market Downturn
                 ▪   I Was Temporarily Furloughed and Then Came Back to Work, What Does That Mean
                     for My Taxes?

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Special    Love My Credit Union Rewards offers credit union employees a
           special discount on TurboTax products to show our
Employee   appreciation for supporting the TurboTax program
Discount
           ➢ Employee Discount
               ▪ $10 savings on the Deluxe and Live Deluxe federal products
               ▪ $15 savings on the Premier and Live Premier federal products
               ▪ $20 savings on the Self-Employed and Live Self-Employed
                 federal products

           ➢ A special microsite has been created to provide the
             employee discount to your staff

             Visit http://turbotax.intuit.com/affiliate/lmcuremp to access the
                                     employee discount.

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Marketing Best Practices

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➢ Members start looking for discounts on tax preparation in late
Marketing          December/early January
Timing is Key!   ➢ Peak filing begins the third week of January through the first
                   week of February
                 ➢ 70% of returns are started by mid-February
                 ➢ 40% of returns are completed by mid-February
                 ➢ Peak tax filing for end of season is the first two weeks of April

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➢ Banner Ad Placement – Entire season is optimal
Marketing Best
                     ▪ Home page of CU website
Practices            ▪ Online banking platform
                     ▪ Mobile app platform

                 ➢ Email Communications – Timing is Critical
                     ▪   January 13 and January 27
                     ▪   April 7 for late season filers

                 ➢ Newsletter Messaging

                 ➢ Additional Marketing Options – Increase Member Reach
                     ▪   Social Media/Blog
                     ▪   Include Ad on Year End Statements
                     ▪   Digital Lobby Display

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Marketing Materials and Services

                                   ➢ CUSG provides FREE marketing materials for the
                                     TurboTax program
                                   ➢ Marketing materials include:
                                       ▪   Banners and ads
                                       ▪   Email templates
                                       ▪   Newsletter messaging
                                       ▪   Social media messaging and images

                                   ➢ Free email service
                                       ▪ Assist your credit union in sending TurboTax emails
                                         to your members
                                       ▪ Saves you time and resources
                                       ▪ CUSG creates your co-branded email template,
                                         submits to you for approval, and sends on specified
                                         dates

                                    Click here to access the Email Service request form.

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Next Steps To Get Started Today!
Ready to Offer   1.    Visit the Partner Center at partnercenter.lovemycreditunion.org
TurboTax to      2.    Scroll down to Program Overview & Enrollment and click the
                       Enroll button in the TurboTax section
Your Members?

                      Or Your Can Email Your National Business Consultant at
                             NationalSales@CUSolutionsGroup.com
                          They will connect with you to get things rolling.

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Thank You
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