STUDENT GUIDE FOR INTERNATIONAL STUDENTS - UNIVERSITY OF OTTAWA TELFER SCHOOL OF MANAGEMENT - uOttawa
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STUDENT GUIDE FOR
INTERNATIONAL STUDENTS
UNIVERSITY OF OTTAWA
TELFER SCHOOL OF MANAGEMENT
International Exchange Programs
BCom / MBA
2013-2014
www.telfer.uottawa.ca
WELCOME TO
THE UNIVERSITY OF OTTAWA,
CANADA
Student Services Centre
Telfer School of Management
Desmarais Building, room 1100
55 Laurier Avenue East
Ottawa, Ontario
K1N 6N5 B CANADA
tel. 613-562-5800 ext 4707
fax 613-562-5167
E-mail: ext@telfer.uottawa.ca
Website: www.telfer.uottawa.ca
Staff
Sylvie Séguin-Jak
Director
Valérie Massé
Academic Advisor
Vacant position
Academic Assistant
International Exchange Programs
Office Hours
Monday to Friday
8:45 am - 4:30 pm
TABLE OF CONTENTS - STUDENT GUIDE 2013 - 2014
1. The Student Services Centre, STEPS TO FOLLOW .......................................................................... 1
Transcripts ....................................................................................................................................3
uoZone .......................................................................................................................................... 4
2. ACADEMIC YEAR .......................................................................................................................................5
3. HOUSING ...................................................................................................................................................... 6
Residence ....................................................................................................................................... 7
Rates ...............................................................................................................................................8
Payment .........................................................................................................................................8
4. HOW TO GET TO THE UNIVERSITY................................................................................................ 9
5. COURSE SELECTION ............................................................................................................................. 10
Timetable ..................................................................................................................................... 10
Course Sections ..........................................................................................................................11
Course Selection ........................................................................................................................ 12
Withdrawal from a Course .................................................................................................... 13
Grading System..........................................................................................................................14
6. MEDICAL INSURANCE PLAN (UHIP).............................................................................................14
7. E-MAIL ADDRESS ..................................................................................................................................... 15
8. FINANCIAL AID / STUDENT AUTHORIZATION ........................................................................ 15
9. IMPORTANT PHONE NUMBERS AND E-MAIL ADDRESSES ................................................ 16
10. TEMPORARY ACCOMMODATION .................................................................................................. 18
Residence Hotels ....................................................................................................................... 18
Hotels/Inns.................................................................................................................................. 18
Cost of the Canadian Dollar ................................................................................................... 19
11. ABOUT THE UNIVERSITY OF OTTAWA ...................................................................................... 20
Sports Services and Fitness .................................................................................................... 21
Recreation .................................................................................................................................. 22
Health Services ......................................................................................................................... 22
Computer Facilities ................................................................................................................. 23
Logon Process and wireless access...................................................................................... 24
12. MAY WE SUGGEST... ............................................................................................................................. 25
Banking ....................................................................................................................................... 25
Drugstore / Fax Services ......................................................................................................... 25
Stores ........................................................................................................................................... 25
Audio-Visual and Reprography ........................................................................................... 26
Computing and Communication Services ........................................................................ 26
Library ......................................................................................................................................... 26
Bookstores .................................................................................................................................. 27
Photocopying............................................................................................................................. 27
Food Services & Pubs ............................................................................................................. 28
Media ........................................................................................................................................... 28
Miscellaneous ............................................................................................................................ 28
13. ABOUT OTTAWA .................................................................................................................................... 30
Climate & Clothing ................................................................................................................. 30
Restaurants ................................................................................................................................. 31
Bars & Clubs ............................................................................................................................. 32
Museums and Galleries .......................................................................................................... 32
Movies ......................................................................................................................................... 34
Theatres ...................................................................................................................................... 34
Radio Stations ........................................................................................................................... 35
Transportation .......................................................................................................................... 35
Festivals ...................................................................................................................................... 36
14. MISCELLANEOUS ON LIVING IN OTTAWA .............................................................................. 38
Budget .......................................................................................................................................... 38
Public Holidays ......................................................................................................................... 38
Fax Machine Service ............................................................................................................... 38
Must be seen .............................................................................................................................. 38
USEFUL LINKS.....................................................................................................................................................40
MAP OF CAMPUS................................................................................................................................................41
STUDENT GUIDE FOR INTERNATIONAL STUDENTS
TELFER SCHOOL OF MANAGEMENT EXCHANGE PROGRAMS
BCom and MBA Programs
1. STEPS TO FOLLOW
Steps to Follow Before your Arrival
1. Upon receipt of your letter of admission, apply for your student visa (if applicable) at the
nearest Canadian Embassy http://www.cic.gc.ca/english/study/study.asp.
2. Send us your course selection by email at Masse@telfer.uottawa.ca or by fax at 613-562-5167 by
completing the course registration form. Pay the compulsory University health insurance by
bank transfer (or in person at Infoservice upon your arrival on campus).
3. If you have been granted a room in Marchand residence, send your deposit to reserve it to the
Housing Services before the deadline mentioned on your acceptance letter.
4. Your Contract for Residence will be sent to you in June/November. Please return this contract to
Housing Services as soon as possible and indicate the date that you have sent your deposit.
Your deposit will be deducted from your total amount of rent. If you wish to stay in Ottawa
before the available date of your room at the Residence in August or January, you can stay at
the International Youth Hostel. You can contact them at 613-235-2595 or through their
website at www.hihostels.ca.
For more information:
http://www.hostelworld.com/findabed.php/ChosenCity.Ottawa/ChosenCountry.Canada?
source=googleadwordsothernationalities&gclid=CLWInabSl6gCFUMUKgodeGJ8DQ
Please note that Housing Services could also request proof of immunization (vaccinations)
upon your arrival (if applicable to your Home country).
5. International Exchange students must meet with Ms Valérie Massé upon arrival if their
course selection is incomplete.
Steps to Follow upon your Arrival
1. Upon your arrival to the Ottawa International Airport, Train or Bus stations in the Fall, please
look for our University of Ottawa Welcome Booth. They will be pleased to give you useful
information about Ottawa and the University, and help you find your way to your
accommodation.
1
2. After you leave your baggage at your residence or apartment, it is important to come to
our Student Services Centre immediately to pick up your orientation schedule. If you
arrive in the evening, please come to our office (Desmarais Building, room 1100) the next
morning. We will book your appointment (if applicable) as close as possible to your arrival
time and confirm to you in person the time and date of your appointment for your course
selection. Bring your final marks with you.
For rooms in the halls of residence, please go to the Main Residence Complex (90 University
Street) if you arrive after office hours. This residence is open 24 hours, 7 days per week. Bring a
copy of your contract with you.
3. Attend the compulsory information session and campus tour. Meet Ms Valérie Massé at the
Student Services Centre to complete your course selection and registration forms, if
modifications are required. Exchange students can only take business courses (ADM), and
cannot register to courses offered by the other Faculties of the University of Ottawa.
However, students may be permitted to take French (FLS) or English (ESL) as a Second
Language course if places are available.
4. Obtain a student card at InfoService, 75 Laurier Avenue (Tabaret Hall) and a statement of
account for UHIP and Housing payment.
5. Students must then return to the Student Services Centre, DMS 1100 with their proof of
purchase of UHIP.
6. Purchase your textbooks at the University of Ottawa bookstore, in the University Centre.
Books are shelved by course codes and sections (ex. ADM 2300 section A). Keep your receipts
in case you wish to change courses. You may also purchase some used textbooks at Agora
bookstore; http://www.agorabookstore.ca/.
Steps to Follow after Registration
1. Once your course selection is approved, you may modify your course selection according to the
dates of the academic calendar. Enrolment in another course will only be possible if places are
still available. We recommend that you attend the class before changing it.
B. COM Students (Undergraduate)
- Course changes can only be made during the second week of classes.
MBA Students full-time (Graduate)
- Course changes must be done during the first week of courses via Rabaska.
2
All course modifications (add, delete, change of sections, withdrawal) must be done officially on the
Modification/Cancellation of Registration form and before the deadlines (check timetable at
www.timetable.uottawa.ca).
Modification/Cancellation form:
http://www.registrar.uottawa.ca/Portals/43/Registrar/REGI3146.pdf
For the duration of your studies at the University of Ottawa, it is important to keep the student
copy of all transactions made with the University.
2. Free tours:
Morisset Library (Main University library): offered at the beginning of each term. Contact the
library for details (613-562-5213).
3. The Student Services Centre will also organize a tour of the Gatineau Hills, a tour of the
Parliament Buildings and other activities for all international exchange students in the Fall.
For further social activities please contact:
MSCEG (undergraduate student association)
Desmarais Building, 613-562-5800 ext. 4660
www.msceg.ca
Managers Without Borders
Desmarais Building, 613-562-5800 ext4573
www.mwb-gsf.com
MBASA (graduate student association)
Desmarais Building, 613- 562-5800 ext. 4800
www.management.uottawa.ca/mbasa/
4. If you will be living off campus, please submit your telephone number and your address to the
Student Services Centre.
5. If you need to communicate with your home institution, feel free to leave your letter with Ms.
Valérie Massé and she will fax it or mail it from our office.
Transcripts
A copy of your transcript will be mailed directly to your university at the end of the semester.
Should you require an extra copy, please contact the Infoservice by phone at 613-562-5700 or by
e-mail at document@uottawa.ca .
3
uoZone
You can verify your marks, current status, accounts and personal information on the web at
http://uozone.uottawa.ca/en/frontpage/. To access this information, students must obtain an
initial password from the InfoService Office with proper I.D. You may also get your initial password
from the Infoweb website, accessed via uoZone. On the on-line form you will be asked to enter your
Social Insurance Number, or S.I.N. Since you will not have a Canadian S.I.N., you can replace these
numbers by zeros on the request form.
For technical support regarding your uoZone or Infoweb password please contact Technical Support
at 613-562-5800 ext 6555. If you have any technical problems or cannot access your account, please
complete an online request to get a new password: http://www.ccs.uottawa.ca/cybersos/.
4
2. ACADEMIC YEAR 2013-2014
STUDENTS FROM
BCOM STUDENTS MBA STUDENTS REIMS, ROUEN AND
ONE SEMESTER GRENOBLE ADMITTED
(UNDERGRADUATE (GRADUATE TO THE 12-MONTH
PROGRAM
PROGRAMS) PROGRAMS)
(GRADUATE
PROGRAMS)
Orientation: Orientation: Must arrive by:
FALL August 29 and 30, 2013 August 29 and 30, 2013 August 15, 2013
SEMESTER
Term: September 4 to Term: September 3 to Orientation Session
December 18, 2013 December 15, 2013 August 16, 2013
Students must arrive by Students must arrive Registration:
August 28, 2013 by August 28, 2013 On-line, June 2013
Term: August 19 to
December 15, 2013
WINTER Orientation: Orientation: Term begins on
SEMESTER January 5 and 6, 2014 January 5 and 6, 2014 January 6, 2014
Term: January 6 to Term: January 6 to MBA Students: courses
April 24, 2014 April 13, 2014 will take place from May
to end of August
Students must arrive by Students must arrive 2014
January 4, 2014 by January 4, 2014
SUMMER Not Applicable Not Applicable
SEMESTER
5When booking your returning flights, you must respect the dates indicated above. The exam
schedule will not be modified if you have an early departure flight. Therefore, you cannot
book a flight before the end of the semester.
For information about student visas, and the right to work on campus while your stay in Ottawa,
please visit the official website of the Canadian Department of Immigration at:
http://www.cic.gc.ca
3. HOUSING
Due to limited availability, we are unable to guarantee that all students will receive a room in the
halls of residence. Therefore, it is advised that you schedule your arrival in Ottawa for mid-August
(mid- or end of December) to find off-campus housing. The average price for an unfurnished one
bedroom apartment in Ottawa ranges from CAN $550 (15-20 mins from campus) to $1,200 (5 mins
from campus), per month.
Off-Campus Housing costs Approximate cost per month
Single furnished room $550 - $850
Unfurnished Bachelor apartment $550 and up
(Studio)
Unfurnished One-Bedroom apartment $750 and up
Unfurnished Two-Bedroom $900 and up
apartment
We advise you to check the list of off-campus housing on our Housing Services website at
www.uottawa.ca/students/housing and arrive early to find off-campus accommodation
(http://www.uottawa.ca/students/housing/OCH/ ). You can also contact the Off-Campus Housing
Office at Offcamp1@uottawa.ca. Their office is located on the main floor of the 90 University
Residence Building, 90 University Private (room 145).
You can also find housing using Kijiji or Craigslist:
www.kijiji.ca
www.craigslist.ca
6Halls of Residence
Please note that the Main Residence Complex (90 University, Marchand and Stanton) is open
24 hours. Therefore, if you arrive in Ottawa after office hours, please go to 90 University for
your keys.
Each room in the halls of residence is provided with a bed, a closet, a desk and chair, a wastebasket,
a mirror, a medicine cabinet, a bookcase, a billboard and a study lamp. Housing Services supply
linen to international students (approximately 60 dollars for eight months). However, all students
must bring their own towels and blankets. Rooms are equipped with electrical outlets (120 volts)
for radios and televisions, and there is enough room for a small rental refrigerator. Ottawa companies
usually charge less than $100 (for 8 months) for the rental of a small fridge. The phone number for
renting a small fridge is 1-800-268-2652. Rooms are cleaned weekly and public areas daily. Private
telephone lines have been installed in each room and local calls are free. Community kitchens are
equipped with a refrigerator, a hot plate and a microwave oven. Please note that pots and dishes are
not provided and that no cooking whatsoever is permitted outside the kitchen. A color television
set is found in every community lounge. There are two non-co-ed washrooms per floor. Each
residence has laundry rooms with card-operated washers and dryers, a large basin and an ironing
board. Irons, vacuum cleaners and other large objects may be stored during the academic year.
The halls of residence offer excellent security procedures. Reception desks are open 24 hours a day
and only residents and their guests are allowed into the buildings. Reception personnel direct
telephone calls and distribute mail daily into individual mailboxes.
Housing Services 613-562-5885 Marchand Residence 613-564-5400
Brooks Complex 110 University
100 Thomas More, suite 308 Ottawa, Ontario
Email: residence@uottawa.ca K1N 9A8
LeBlanc Residence 613-564-5400 Stanton Residence 613-564-5400
45 Louis Pasteur 100 University
Ottawa, Ontario Ottawa, Ontario
K1N 9B2 K1N 9A7
Thompson Residence 613-564-5400 90 University 613-564-5400
45 University Ottawa, Ontario
Ottawa, Ontario K1N 1H3
K1N 9B1
Hyman Soloway 613-64-5400
157 Laurier Street
Ottawa, Ontario
K1N 1K5
7Rates
In the fall and winter, four-month rental rates are only available to exchange students.
The rates for the rooms in residence for the 2013-2014 academic year are as follows (Cdn$):
Single room in conventional residence FALL WINTER
Per semester (4 months) $ 3,200 $ 3,200
Double room in conventional residence FALL WINTER
Per semester (4 months) $ 2,506 $ 2,506
Please note that the last day to pay for Residence Fees without incurring late payment fees is August
29, 2013 for the Fall Semester, and January 4 2014 for the Winter Semester.
http://www.residence.uottawa.ca/en/fees11.html
Payment
Direct payment is convenient and often the easiest method to pay your reservation deposit or your
residence fees. If you have an account in a Canadian financial institution, it can all be done by the
Internet.
Please refer to: www.uottawa.ca/academic/info/regist/fees/pay_e.html
You can also convey the following information to your financial institution to have your payment
transferred to our account. Make sure to provide your student ID, last and first name. Also, specify
‘Residence’ when paying. Please send us a copy of your transfer order. By fax at: 613- 562-5167 or by
e-mail at: Masse@Telfer.uOttawa.ca
To guarantee your reservation, you must send a non-refundable $700 (CDN) international money
transfer via Travelex payable to the University of Ottawa before May 17, 2013 for the Fall semester
and November 8 2013 for the Winter. To make a payment to the University of Ottawa by selecting
the Travelex bank-to-bank transfer for international students option, you can either do it
through uoZone (http://uozone.uottawa.ca) under My finances or through the link on this page:
http://www.financialresources.uottawa.ca/student/payment-method-en This brings you to a secure
website where you receive instructions on how to complete the payment to a local bank in your
preferred currency.
More information about the Travelex transfer is available at:
http://www.international.uottawa.ca/docs/TravelexBrochureENG.pdf
8Simply follow the procedure and go to your financial institution to have your payment transferred to
the University of Ottawa’s account. You must provide your student number and specify “residence”.
Please be advised that the bank will charge fees for every transfer (approx $15 to $25), per
transaction. Furthermore, please note that your reservation will be cancelled if the Housing
Services do not receive your $700 deposit by May 20 for the Fall session or by November 10 for
the Winter session.
Since we receive a large number of requests for rooms, your residence will be assigned to you by the
Housing Services. We are therefore unable to guarantee you that they can assign you the room of
your choice. The residences are strictly for non-smokers. Thompson is alcohol-free. In general,
international students are placed primarily in a single room in Marchand, some may be placed in
Stanton or Thompson Residences. The Housing Services will mail you your contract in June that
will specify the type of room assigned to you, the residence address and rate per semester.
Residences are closed during Christmas holidays (December 20 to January 5 inclusively) and will be
available for re-occupancy only as of noon, January 6, 2014 at the latest.
Each of our residence halls accommodates a large population of diverse young individuals, averaging
17 to 21 years old. Some students find that the elements of cooperation, consideration, compromise
and respect for authority demanded by this lifestyle are overly burdensome. If this sounds like you,
we strongly encourage you to consider alternative accommodation.
Meal plans are optional. You may check these upon arrival at University Centre, room 110. The
phone number is 613-562-5893. (http://www.uottawa.ca/students/housing/MealPlan.htm )
4. HOW TO GET TO THE UNIVERSITY
UNIVERSITY OF OTTAWA WELCOME BOOTHS
Upon your arrival in the Ottawa International Airport, Train or Bus stations, you will find the
University of Ottawa Welcome Booths already set up for your service. They will provide you with
useful information about the city of Ottawa and the University, and help you find your way to your
accommodation in town. Please note that this service will only be offered during the Fall semester.
FROM THE OTTAWA INTL. AIRPORT
Info Desk: 613-248-2125
http://www.ottawa-airport.ca/index-e.php
9You can take a taxi (about $40.00 CAN) or the OC-Transpo bus, # 97, ($3.25 CAN, exact change is
required) and get off at the University campus (Campus Station). The bus, # 97, leaves the airport
every 15 minutes until 7:50 p.m.; every 30 minutes afterwards.
FROM THE PIERRE-ELLIOTT TRUDEAU INTL. AIRPORT (MONTREAL)
Phone: 514-394-7377 or 1-800-465-1213
http://www.admtl.com/
You can take an interprovincial bus (a two-hour ride) to Ottawa. Upon your arrival at the airport, go
to the information booth called Greyhound to purchase your ticket. Buses leave every two hours
and can drop you off on campus (Laurier station) otherwise you will be dropped off on Catherine
street at the bus terminal. Afterwards you can either take the OC-Transpo bus to campus or take a
taxi.
5. COURSE SELECTION
Timetable
The academic year is divided in two: Fall Semester (September to December) and Winter Semester
(January to April). Courses last one semester (no courses run for a whole academic year). In order to
find out if a course is offered during your semester at the Telfer School of Management, please visit:
www.timetable.uottawa.ca. (Click on the left of the screen, Courses offered on Campus, then enter Fall
2013 or Winter 2014 and select Telfer School of Management as Faculty). When you click on a
course, you will find the course description including its prerequisite and the course schedule.
The classroom location, the names of the professors and any modifications will be available in mid-
August. It is essential that you verify this timetable before the start of classes.
After carefully selecting your courses, send us your Registration form and your timetable by fax at 613-
562-5167 or by email at masse@telfer.uottawa.ca as soon as possible in order that we may reserve
places for you. All our courses have limited enrolment. We will contact you by email if the courses
that you have selected are full or if you do not have the prerequisite for the courses that you have
chosen. Please, clearly sign the form. Upon your arrival in Ottawa, please contact our office and we
will finalize your course selection if need be.
Classes always end 10 minutes earlier than the published time. This allows you to arrive on time for
your next class. 3 hour exam. Each 3 credit course has 3 contact hours per week (for 13 weeks) and a
final 3 hour exam. Each 1.5 credit or MBA course has 3 contact hours per week (for 6 weeks) and a
final
10All Business courses are offered three hours per week in one of the following formats:
Two one hour and a half periods per week; or one three-hour period per week.
Many undergraduate courses such as ADM 1300 or ADM 1301 have discussion groups (DGD) or labs
which you must choose according to your schedule. The lab or discussion groups are compulsory in
your program.
*Please note that business attire is mandatory when professors request students to make formal
business presentations as part of their lectures. Therefore, don’t forget to pack at least one business
suit.
Course Sections
Most courses at the Telfer School of Management are offered in multiple sections. Each section has
its own time slot and professor. On your timetable, the section is represented by the letter next to
the course code, such as A, B, C, etc.
For example:
ADM 2343 A is offered Monday from 11:30 to 13:00 and Thursday from 13:00 to 14:30.
ADM 2343 E is offered Wednesday from 19:00 to 22:00.
If you select a course with a section, you must clearly indicate it on your registration form in the
appropriate space and attend that specific section throughout the semester.
Definition of the Course Codes and Symbols
Each course is composed of alphabetical and numerical codes.
1. The alphabetical codes indicate the topic of the course.
(ADM 1300 = Administration or Business).
2. The first digit of the numerical codes indicates the level of the course.
(ADM 1300 = level 1000 = 1st year) (Undergraduate)
(ADM 2341 = level 2000 = 2nd year)
(ADM 3350 = level 3000 = 3rd year)
(ADM 4312 = level 4000 = 4th year)
(ADM 5320 = level 5000 = 1st year) (Graduate)
(ADM 6320 = level 6000 = 2nd year)
3. The second digit indicates the language in which the course is given.
1, 2, 3, 4 courses given in English
5, 6, 7, 8 courses given in French
0, 9 courses given in either French or English.
11MBA course descriptions can be found at:
http://www.telfer.uottawa.ca/mba/en/program-overview
BCOM course descriptions can be found at:
www.timetable.uottawa.ca
Note: Course outlines can be found at the Telfer School of Management’s on-line document
deposit or simply Doc Depot at: http://docdepot.telfer.uottawa.ca/
Once in this page you will need to type the respective username and password as follows:
Username: First letter of last name + student number (John Kelly, #1234567; ex:
k1234567)
Password: Date of birth in 'yymmdd' format (December 31, 1989; ex: 891231)
Scroll down to Syllabus. Click on course levels under >bachelor=, select courses under the bachelor or
masters category.
*Please note that your account will only be activated once the semester has officially started.
Course Selection
BCom Courses (Undergraduate level)
In general, exchange students take four or 5 courses per semester.
They usually register to level 3000/4000 courses since level 1000/2000 are introductory courses.
Therefore, you should take level 1000/2000 courses only if you have not taken this subject at the
undergraduate level. For example, a student who has never taken a Marketing course during his
undergraduate business degree will register to ADM 2320 Marketing. However, a student who has
taken marketing at the undergraduate level will register to ADM 3321 Consumer Behaviour or
ADM 3322 Services Marketing.
When selecting courses please verify the prerequisite indicated at the end of each description. For
example, if you wish to take ADM 3333 Staffing Organizations (prerequisite ADM 2337 Human
Resource Management) you can register to this course as long as you have completed an Human
Resource Management course in your business degree.
12MBA Courses (Graduate)
In general, exchange students take four courses per Block.
Exchange students at the graduate level usually register to level 6000 courses since level 5000 are
introductory courses. Therefore, you should take level 5000 courses only if you have not taken this
subject at the undergraduate or graduate level.
Students from the Graduate Management Schools in France who are completing the MBA diploma
program must take 5 to 6 courses per block from August to August. They must also register to the
Management Skills courses in August.
The Management Skills courses are not open to Special MBA students (one semester students).
After carefully selecting your courses, complete the registration form and your timetable. Please send
these documents to The Student Services Centre, Telfer School of Management, Desmarais
Building, room 1100, 55 Laurier Avenue East, Ottawa, Ontario, K1N 6N5, Canada, as soon as
possible in order that we may reserve places for you. All our courses have limited enrolment. You
can send your copy by fax at 613-562-5167, please, clearly sign the form. We cannot accept course
selections by email. Upon your arrival in Ottawa, please contact our office and we will finalize your
course selection.
Withdrawal from a Course
You cannot withdraw from a course simply by no longer attending the class. You must complete the
appropriate form (Modification/Cancellation form) before the drop deadline at the undergraduate or
graduate office (see sessional dates http://www.registrar.uottawa.ca/Default.aspx?tabid=3568).
Failure to do so will result in an automatic ABS on your transcript (value equivalent to a failing
grade).
13Grading System
Description of the Grading System:
GRADE SCALE
Letter Grade Percentage Interval Point Value Definition
A+ 90 - 100 % 10 Exceptional
A 85 - 89 % 9 Excellent
A- 80 - 84 % 8
B+ 75 - 79 % 7 Very good
B 70 - 74 % 6
C+ 65 - 69 % 5 Passing Mark for Graduate students
C 60 - 64 % 4
D+ 55 - 59 % 3
D 50 - 54 % 2 Passing Mark for Undergraduate
students
40-49 % 1 Failure
E
F Below 39 % 0 Failure
6. MEDICAL INSURANCE PLAN B (UHIP)
On June 30th, 1994, the Ontario Provincial Government eliminated Health Care
protection for non-Ontario Residents. Therefore, all International Students
must purchase the University Health Insurance Plan (UHIP), to provide
protection compared to that available from the Ontario Government
(OHIP).
If you travel outside Ontario while you are a member of UHIP, you will have to pay for any medical
services you receive and send original receipts with a claim form to the UHIP insurer for payment. If
you travel outside Canada, UHIP will pay only for medically necessary emergency expenses. UHIP
benefits will change anytime OHIP benefits change. Coverage is very limited and the purchase of
additional health insurance when you leave Canada is strongly recommended.
Subscription to the University Health Insurance Plan (UHIP) is compulsory for all exchange students
(even if you already have another health insurance). Premiums for the year 2012-2013 (September
142012 to August 2013) were CAN $228 per semester and CAN $684 for one full academic year.
Payment for UHIP must be received upon arrival and can also be made by Travelex. Subscription to
UHIP is automatically completed by Valérie Massé on your behalf.
Outside the periods of UHIP insurance coverage, you are ENTIRELY RESPONSIBLE for obtaining
insurance for your own protection and that of your dependents. We very strongly advise obtaining a
secondary insurance policy to cover the gaps in UHIP coverage (before the 11th day of the month
preceding your studies).
Example:
Arrival in Canada of a newly registered student August 1st, 2013
Start of the University session September 7th, 2013
Start of UHIP coverage August 11th, 2013
For more information on companies that offer temporary insurance please refer to the following
website:
http://www.uottawa.ca/international/students/uhip.html
7. E-MAIL ADDRESS
For new students, e-mail accounts are created in advance. To find out what accounts have been
created for you:
go to InfoWeb via uoZone
choose Services, Computer and E-mail accounts
8. FINANCIAL AID & STUDENT AUTHORIZATION
International Exchange students are not eligible for University of Ottawa, Federal or Provincial
grants, bursaries or scholarships. If your funds are inadequate, the University of Ottawa will not
assume financial responsibility. Students holding a student authorization are obligated by law to
have sufficient resources to cover all living and academic expenses while in Canada.
As an international student, you are allowed to work on-campus and off-campus. For more
information on conditions and application procedures, please see the International Office website at
http://www.uottawa.ca/international/students/work.html .
Should you have further questions, contact the Citizenship and Immigration Canada at 1-888-242-2100,
or visit their website at: www.cic.gc.ca.
159. IMPORTANT PHONE NUMBERS AND E-MAIL ADDRESSES
Student Services Centre 613-562-5800 ext 4707
Telfer School of Management 613-562-5167 (fax)
Desmarais Bldg. Room 1100 E-mail : ext@telfer.uottawa.ca
55 Laurier Ave. E.
Housing Services 613-562-5885
Brooks Complex, 613-562-5109 (fax)
100 Thomas More (308) E-mail : residence@uottawa.ca
Health Insurance Office (UHIP) 613-562-5847
International Office 613-562-5100 (fax)
75 Laurier Avenue E-mail : uhipramu@uottawa.ca
School of Graduate Studies 613-562-5742
Hagen Hall 613-562-5992 (fax)
115 Séraphin Marion E-mail : gradinfo@uottawa.ca
Office of the Registrar 613-562-5700
1st Floor, Tabaret Hall 613-562-5323 (fax)
75 Laurier Avenue E. Transcripts E-mail : document@uottawa.ca
Sports Services 613-562-5800 ext. 4327
Montpetit Hall 613-562-5151 (fax)
125 University (361) E-mail : gee-gees@uottawa.ca
Students' Federation (SFUO) 613-562-5966
University Centre, 613-562-5969 (fax)
85 University Private, room 07 E-mail : reception@sfuo.ca
Graduate Students' Association 613-562-5935
601 Cumberland 613-562-5142
E-mail : gsaed@uottawa.ca
16InfoService 613- 562-5700
Tabaret Hall 613- 562-5323 (fax)
75 Laurier Avenue East Email: infoserv@uottawa.ca
Contact the InfoService for:
official transcript requests,
payment receipts,
statement of studies,
student identity cards,
general information concerning The University of Ottawa,
and more.
Telfer School of Management:
Information Desk 613-562-5731
Desmarais Building E-mail : info@telfer.uottawa.ca
Students' Association (MSCEG) 613-562-5800 ext.4660
Desmarais Building
MBA Students' Association (MBASA) 613-562-5800 ext.4800
Desmarais Building
Off-Campus Important Phone Numbers
OC Transpo 613-741-4390
E-mail : ocinfo@ottawa.ca
Ottawa Police 613-230-6211
E-mail : info@ottawapolice.ca
Emergency 911
Bell Directory Assistance 1-(area code) 555-1212
Voyageur Colonial Ltd. Ottawa Terminal: (265 Catherine St.): 613-234-5115 &
613-238-5900
(Inter Canada bus services) Gatineau Terminal: 819 771-2442
Via Rail Canada Inc. 1-888-842-7245
(Train Services)
Air Canada Inc. 1-888-247-2262
West Jet Inc. 1-800-538-5696
Air Transat 1-877-872-6728
1710. TEMPORARY ACCOMMODATION
If you arrive early, and have not reserved a temporary room at the University of Ottawa or you do not
have a room in residence, you can find low cost accommodation at the hotels listed below for
temporary accommodation. It is recommended to book your room before arrival by contacting the
following numbers:
Residence Hotels Approximate Cost (taxes not included)
YW-YMCA $58
180 Argyle Avenue
(613-237-1320)
Ottawa Backpackers Inn $35
203 York Street
(613-241-3402)
http://ottawahostel.com/
International Youth Hostel (Very close to campus)
75 Nicholas St. $38 for non-members
(613-235-2595)
http://hihostels.ca/en/home.aspx
Hotels/Inns
Albert House Inn
478 Albert Street (613-236-4479) $114.00 / night
http://albertinn.com/
Extended Stay Deluxe – Ottawa $115.00 / night
141 Cooper Street, (613-236-7500)
http://www.extendedstaydeluxe.com/
Capital Hill Hotel and Suites $119.00 / night
88 Albert Street (613-235-1413)
http://www.capitalhill.com/
Doral Inn
486 Albert Street $120.00 / night
(613-230-8055)
http://www.travelodge.com/Travelodge/control/Booking/property_info?propertyId=14048
18Gasthaus Switzerland Inn $118.00 / night
89 Daly Avenue (613-237-0335)
http://gasthausswitzerlandinn.com/
The Days Inn Downtown Ottawa $119.00 / night
319 Rideau Street (613-789-5555)
http://www.daysinn.com
Auberge McGee’s Inn $118.00 / night
185 Daly Ave. (1-800-262-4337)
http://www.mcgeesinn.com/
Benner’s Bed & Breakfast $115.00 / night
541 Besserer St. (613-789-8320)
http://www.bennersbnb.com/
Rates in effect as of January, 2013. Add tax of 15%. For more information regarding temporary
accommodation in Ottawa, please check the following website at:
www.cheapaccommodation.com/ottawa/
Cost of the Canadian Dollar (rates in effect as of April 2013)
COUNTRY CANADIAN $ FOREIGN $
Australia (Dollars) 1 0.95
China (Hong Kong Dollars) 1 7.61
Euro 1 0.75
England (Pound) 1 0.63
Denmark (Kroner) 1 5.60
Hungary (Forint) 1 226.35
Mexico (Pesos) 1 11.90
Norway (Kroner) 1 5.75
Sweden (Kronor) 1 6.46
Switzerland (Francs) 1 0.93
Thailand (Baht) 1 28.55
U.S.A. (Dollars) 1 0.98
Source: www.xe.com B Exchange Rates
1911. ABOUT THE UNIVERSITY OF OTTAWA
From its very beginning in 1848, the College of Bytown showed great promise. Now, as The
University of Ottawa, located in the heart of the nation's capital, the institution has emerged as a
vibrant centre of learning, with a total population including students, teaching and support staff of
over 45,000 people. The largest bilingual university in North America, the University of Ottawa is a
major player in the cultural and economic development of the National Capital Region.
The University's bilingual character is one of its key strengths. In keeping with its mandate to
promote bilingualism and biculturalism in a multicultural environment, the University offers a
dynamic mix of teaching and research programs in both of Canada's official languages. These include
pace-setting ventures in co-operative and distance education. The University's unique programming
offers students the flexibility of completing assignments in English or French. As an institution
conscious of its social responsibilities, the University plays a key role in the promotion of women. It
is also committed to forging international links, with international co-operation program extending
to the rest of North America, Europe, Asia, Australia and beyond.
With its proximity to major libraries, government agencies and research institutions, and its
involvement in global technological initiatives, the University of Ottawa provides students not only
with access to an outstanding national resource, but with a university education whose quality is
substantially enriched.
ADMINISTRATION
President and Vice-Chancellor of the University of Ottawa: Allan Rock
Vice-President, Research: Mona Nemer
Vice-President, Academic: Christian Detellier
Vice-President, University Relations: Louis de Melo
Vice-President, Resources: Victor Simon
Dean of Telfer School of Management: François Julien
STUDENT POPULATION
Total number of students registered in the Fall 2012
University of Ottawa: 41,716 students
Telfer School of Management: 3,898
Undergraduate: 3,600
Graduate: 298
20Sports Services and Fitness
(www.geegees.uottawa.ca )
All exchange students are members of Sports Services (Montpetit Hall, 125 University, lower level or
room 361, 613-562-5789). There are 3 gyms, a 50-metre swimming pool, a dance studio, a martial arts
room, etc. You can book one of the 4 squash courts or 2 racquetball courts for a small fee (613-562-
5940), attend aerobics sessions, or have access to the Fitness training room. Racquets and other
equipment are also available (613-562-5800, ext. 4327).
As well, the new University of Ottawa Fitness Centre & New Sports Complex (801 King Edward
Ave.) which opened recently offers a wide variety of educational, recreational, intramural and
outdoor activities. Representing a new era in lifestyle management, the new sports complex stands
alone in the spotlight of the region's fitness community. The fitness facility features 6,500 pounds of
free weights, 39 cardiovascular machines, 26 specialized weight machines, group fitness classes,
whirlpool, personal training and much more. The new, superbly appointed sports complex is
uniquely designed for function: 2 official ice rinks, 1 football/soccer field, sports medicine and
physiotherapy clinics, etc.
Students can participate in free recreational activities and educational programs (First Aid, jazz,
karate, skating, badminton), clubs (alpine ski, golf, swimming), intra-mural (hockey, basketball,
soccer, volleyball) and extra-mural competitions as well as inter-university leagues (basketball,
cross-country, tennis, waterpolo, football), all organized by Sports Services. They offer courses and
workshops for many sports (rock climbing, windsurfing, women's self-defense / TaeKwonDo, etc.)
at very reasonable prices. Complete lists are available at Sports Services (www.geegees.ca/node/16).
Registration is at the beginning of September and runs on a first-come, first-served basis.
The Ottawa region also offers a number of options for fitness. Information for activities including the
following, is available through the National Capital Commission Visitor's Centre (90 Wellington
St., 613-239-5000).
- Ice-Skating: The Rideau Canal gives ice-skaters an 8 km corridor which stretches from Carleton
University to downtown Ottawa. Skating on the Canal is free, and there are huts with skate rentals.
Various huts also sell hot drinks and snacks. The Winterlude Festival on the Canal is in early
February.
http://www.canadascapital.gc.ca/
- Downhill Skiing: There are four ski resorts within 45 minutes of Ottawa:
Camp Fortune, Old Chelsea, Quebec (http://www.campfortune.com/en/ski/home.php )
Edelweiss, Wakefield, Quebec (http://www.mssi.ca )
Ski Vorlage, Wakefield, Quebec (http://skivorlage.com )
Mont Cascades, Cantley, Quebec (http://www.montcascades.ca )
21- Cross Country Skiing: The Gatineau Provincial Park, in Québec, has an incredible amount of
well-groomed trails for all levels of ability. In addition, there are trails at Mooney's Bay, Camp
Fortune and Edelweiss.
http://www.ottawa.ca/residents/parks_recreation/seasonal/fw/xc_skiing/index_en.html
- Cycling: There are many designated cycling paths throughout Ottawa. For a map for bicycle paths,
contact the nearest NCC Visitors' Centre, here in Ottawa. The Gatineau Park also offers a limited
amount of paths designated for mountain biking.
http://ottawastart.com/bike.php
- Walking and Hiking: There are a number of walking tours throughout Ottawa. The Gatineau
Park offers many beautiful hiking trails of different lengths, and for different levels of abilities, where
one can appreciate the beauty of the Canadian outdoors and its diverse wildlife.
http://www.canadascapital.gc.ca/bins/ncc_web_content_page.asp?cid=16297-16299-10170&lang=1
-Waterpark: Calypso waterpark has recently opened about 30 mins outside of Ottawa. It boasts
over 12 slides, Canada’s largest wave pool and a river-run spread throughout a 100 acre facility.
http://www.calypsopark.com/about-the-park/
Recreation
The University Centre offers you a variety of entertaining places to go to: the Agora, the Games
Room, Alumni Auditorium and exhibition rooms. Furthermore, workshop programs and a French-
language students' improvisation league (L. I. E. U. [Ligue d'improvisation étudiante universitaire])
are organized during the academic year. Most of the clubs and associations also offer different
recreational activities during the academic year. If you would like to have more information with
regards to student clubs contact 613-562-5966. (http://www.sfuo.ca )
Student Academic Success Services (www.sass.uottawa.ca )
The Student Academic Success Service (SASS) helps University of Ottawa students persevere in
their studies while contributing to their academic, personal and professional success.
Health Services (http://www.uottawa.ca/health/index.html )
Health Services (100 Marie-Curie, at the corner of King Edward, 3rd floor, 613-564-3950) provides
medical care through a number of services such as emergency care, allergy injections, asthma care,
travel and routine immunizations, as well as counseling on nutrition, stress and HIV/AIDS. The
Health Promotion Program (85 University, rm. 211J, 613-562-5800, ext. 4362) offers a wide variety of
educational events as well to promote a healthy lifestyle for the student population.
Health Services Hours: Monday to Thursday; 8:30 am - 8:00 pm
Fridays; 8:30 am - 7:00 pm
Saturdays, Sundays and most holidays; 10:00am - 2:00pm.
22During these hours, there is also a walk-in clinic, and a physician is available to see patients without
appointments for emergency visits.
In the same building, you will also find a pharmacy, a sports medicine and physiotherapy clinic;
dentist, ear, nose and throat specialist; X-ray and laboratory facilities can be found on the second
floor. On the main floor of the building, the OASIS (Aids project) is open on a walk-in basis for
anyone needing HIV care, whether it be for medical or social reasons. Call 613-569-3488 for more
information. If you want to know more about the services or if you need counseling, contact the
Health Services at 613-564-3950.
The Campus Pharmacy (613-563-4000) is located in the same building and offers a 10% student
discount on some items. They fill prescriptions, do pregnancy tests, sell stamps and bus passes, and
have fax and photocopying services.
The nearest Post Office is in the Rideau Pharmacy, located on 390 Rideau St., about 10 minutes away
from the campus.
For emergencies, call 911, or 613-562-5411 (Protection Services) on campus.
Computer Facilities
The Telfer School of Management (www.telfer.uottawa.ca) maintains - for its students, - about 120
computers. These machines run applications, such as the Microsoft or Macromedia suites, typically
found in business and government offices. Students also benefit from the use of very specialized
applications such as SPSS & other software for statistical analysis, Stock Market quotation
databases, Marketing & Business Game, Simulation software, programming software, etc.
All students receive a private disk space, Internet Access and e-mail accounts. The computer labs,
open 24 hours a day, 7 days a week, are staffed with helpful Network Consultants. All computers
run the Microsoft Windows XP Pro system and students have the choice of working in French or in
English at the onset.
The brand-new Desmarais Building has been built to provide students with the best pedagogical
experience, including the latest multimedia equipment. Our high-tech services include the
following:
· IBM/Lenovo/dell computers (Pentium IV, CD-burners, DVD)
· 3 Self-serve Computer Labs
· 1 Wireless Computer Lab
· 12 case rooms (MBAs only)
· 8 Notebooks (can be reserved)
· Wi-Fi Wireless network (throughout the campus)
· Plug your notebook into our network
· Doc-Depot, a system for sharing pedagogical material
· Networked Printers
23· Photocopier
· Security (cameras, phone, and more)
· Email System
· Private Disk Area (accessible through the Web)
· Disk Area for Groups
· Private Web Pages
· Specialized Software
· Multimedia Classrooms
· Electronic Library Services
You will find the computers on the second floor of Desmarais Building at 55, Laurier East, in rooms
DMS2130, DMS2140, DMS2150 and DMS2180. Login accounts and passwords are mandatory. You
do not need to ask for an account since they are created automatically by the Telfer School of
Management. See the FAQ doc-depot.telfer.uottawa.ca/FAQe.htm.
For more information, please contact the Telfer School of Management info@telfer.uottawa.ca or
visit our website.
The Logon Process
To enter Doc-Depot or have access to the computer labs, students need a Telfer Schol of
Management account composed of a Username and Password; the credentials are based on the
UserID format used by the University of Ottawa’s WebMail system. Since August 2009, we
create the accounts like this:
Account (Login name) = userID (do not type @uottawa.ca)
The same userID as in userID@uOttawa.ca
Ex : flast000 jsmit024 aqi123
Password = YYMMDDfs; (do not forget the semi-column)
It is not the same as the password for userID
YY = last 2 digits of your year of birth
MM = Month of birth
DD = Day of birth
Fs = The first two letters in your userID (in lowercase and without accents)
; = Finally a semi-column
ex : 661221po;
Wireless access
As a student at the University of Ottawa, you will be eligible to use a wireless connection to the
Internet on the premises of the school. You will need to download a VPN client software. These are
the steps:
-Visit the School’s website: http://www.ccs.uottawa.ca/download/index.html
24A Tip for Printing
Normally, you do not need to chose the paper size when you type a document in the labs BUT if you
open a document that was created in Europe, you should change the European default size (called
A4) to the North American default (called Letter or 8.5" x 11"). All printers attached to the Relmon
system only print to Letter sized paper.
In order to be able to print on any of the printing stations on campus, you need to get a printing
card or use the chip on your student card. You can purchase your printing card at the Morisset
Library, on the main floor. This card can be charged with a certain amount of money, in order to
be able to print.
12. MAY WE SUGGEST...
Banking
A quick look around the campus will give you an idea about where the closest banks and bank
machines are. Just outside the campus, at the corner of Cumberland and Rideau Street, there is the
National Bank of Canada. Since the University is situated downtown, banks can be found anywhere
within a 10-minute walk from the campus.
Bank Machines on Campus
- Health Care Centre (Marie-Curie Street), Royal Bank
- University Centre (Ground floor), CIBC
- University Centre (near the Financial Aid Office), National Bank of Canada.
- University Centre (Level 2), Scotia Bank
Drugstore / Fax Services
Campus Pharmacy
100 Marie-Curie, 1st Floor
613-563-4000
The Campus Pharmacy will give you a 10% discount on most of the purchase and it also has a lower
dispensing fee for prescriptions.
Store
Pivik
Unicentre
613-562-5800 ext. 4372
25The Pivik is a small store, which carries a wide variety of products in the University Centre (food,
soft drinks, candies, newspapers and magazines, as well as bus tickets). It can even look like a small
supermarket. However, better prices are available at the Metro or Loblaws Supermarkets located on
Rideau Street, close to Campus.
To purchase inexpensive household items and clothes, we recommend the Giant Tiger store, at the
corner of Dalhousie and George Street.
Audio-Visual and Reprography
Audio-visual equipment is available through the Multimedia Distribution and Technical Section
(Morisset, room 014, 613-562-5900). To borrow equipment, students need authorization from a
professor or their department. The office also sells various supplies, offers technical assistance for
operating equipment for courses and conferences, and operates a number of multimedia rooms on
campus for the use of audio-visual equipment.
Media Production (Morisset, room 006, 613-562-5850) offers a 60% student discount on services in
photography, graphic design, multi-media and videography which are directly related to the
completion of an academic course. Consultation regarding these services is available free of charge.
In addition to operating the photocopying services on campus, reprography (Morisset, room 0024,
613-562-5876) offers a variety of printing services. Course notes are usually handled through the
Copy Centres at Morisset, room 022 and Roger Guindon, room 2010.
Computing and Communication Services
You can access the Telfer School of Management’s home page at www.telfer.uottawa.ca.
Cosmos, the Campus Computer Store, at 85 University, offers computer hardware and software at
educational pricing. Operating hours are from 9:00 a.m. to 4:00 p.m., Monday to Friday. Contact
Cosmos by telephone at 613-562-5858, or electronically at cosmos@uottawa.ca. You can purchase
additional disk storage for the central machines in blocks of 10 MB from Cosmos ($1.00 per MB per
year).
Library
There are four libraries on campus, each with their own regulations and hours of operation. The
main one is Morisset Library:
Morisset Library (http://www.biblio.uottawa.ca/mrt/ )
(Main Library, including Business)
65 University, Telephones: 613-562-5882 (main); 613-562-5212 (Circulation desk) 613-562-5213
(References).
26You can also read
