STUDENT HANDBOOK 2020 - THE EXPERIENCE YOU NEED & THE SUPPORT TO SUCCEED - Eastern Institute of Technology
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EASTERN INSTITUTE OF TECHNOLOGY
STUDENT
HANDBOOK
2020
THE EXPERIENCE YOU NEED
& THE SUPPORT TO SUCCEED
Jessica Te Moananui Bachelor of Social Work 2019
TĒNĀ KOUTOU AND WELCOME!
Tēnā koutou katoa
Nau mai ki te rākau taumatua o te mātauranga!
We would like to welcome you to the Eastern Institute
of Technology (EIT), Te Aho a Māui.
We are delighted that you have chosen to take this
step in your career with us. You are joining an institute
that is widely regarded as one of New Zealand's
leading institutes of technology.
This handbook provides helpful information and guidance on how to enrol, the
facilities, services, health and safety, and policies of EIT that you can access and use
while studying.
Whether this is your first year with us, or you’re returning for a further period of
study, it is our hope that your time at EIT will be both enjoyable and successful.
Our goal is that this study will strengthen your options and choices for the
future and will provide you with new skills and knowledge to pursue the great
opportunities here in New Zealand and the wider world.
Our commitment here at EIT is to help you achieve - indeed it’s why we are here,
and to provide you with a supportive and attractive environment in which you
can succeed.
Ko te manu e kai ana i te miro, nōna te ngahere.
Ko te manu e kai ana i te mātauranga, nōna te ao.
The bird that eats of the miro tree owns the forest.
The bird that feasts on knowledge owns the world.
Chris Collins
Chief ExecutiveCONTENTS How to Enrol - Domestic students only 1 Support Services 3 General Information 5 EIT Responsibilities 7 Student Rights and Responsibilities 8 Emergency Procedures 13 Campus maps can be found at the end of this publications or at eit.ac.nz/contact The Academic Regulatory Framework for Quality Assurance sets out the rules, principles, policies, procedures, and systems by which the Eastern Institute of Technology/Te Aho a Māui (EIT) ensures compliance with its educational legislative environment for academic matters and describes expectations for staff and student conduct. Operational procedures and guidelines are developed from the Academic Regulatory Framework and made available through the Institute’s Quality Management System (QMS). When enrolling at EIT, students agree to comply with the Academic Regulations and EIT’s policies on conduct. It is the responsibility of students to make themselves familiar with the Academic Regulatory Framework. The latest version is available online (eit.ac.nz). Disclaimer: All information contained in this publication pertains to New Zealand Citizens or Permanent Residents, and is correct at the time of printing but is subject to change. EIT reserves the right to amend/withdraw programmes or courses. Fees for 2020 will be set up by EIT Council by November 2019 and are subject to change. For the latest information, or for full programme entry requirements visit eit.ac.nz or phone 0800 22 55 348.
HOW TO ENROL - DOMESTIC STUDENTS ONLY
STEP 1
Check out eit.ac.nz, enrol online, or request a printed application pack.
Complete and return the enrolment form and supply all required
supporting documents.
Both our website and application packs include detailed programme
information, entry requirements, and an enrolment form.
Apply to StudyLink if applicable, even if you haven't been accepted on to
your programme yet. Visit www.studylink.govt.nz
STEP 2
If you applied online you will get a form sent to you to check, sign and
return to EIT. Please return this promptly with any requested documents.
You will receive an acceptance letter with programme information
including your start date.
You may also receive course selection forms. You need to complete these
and return them to us.
STEP 3
You will receive an invoice with payment details.
Arrangements for full payment of enrolment fees must be made before the
start of your programme.
eit.ac.nz | info@eit.ac.nz | 0800 22 55 348
1Studylink
StudyLink may be able to help pay for your study through allowances and loans.
Student loan:
■■A student loan helps to pay for your compulsory course fees, study materials (course-related costs) and living costs,
but you have to pay it back.
■■You should apply online for your loan as soon as possible at www.studylink.govt.nz. You also need to tell us when you
enrol that you will be paying by Student Loan.
■■If you can get Fees-Free study you may not need a student loan for course fees. Check out www.feesfree.govt.nz for
more information. You still need to apply for a loan if you want help with your living costs or course-related costs.
Student allowance:
■■A student allowance is a weekly payment that can help with your living expenses while you're studying.
■■The student allowance is similar to the student loan living costs but you don't have to pay it back.
Supporting documents you need to show StudyLink the first time you apply for support:
■■Birth certificate or passport.
■■Marriage certificate or deed poll if your name has changed.
■■Personal bank account information - must be in your name.
■■IRD number and IRD card or letter from the Inland Revenue.
Internet banking
■■ EIT Westpac account: 03 0631 0007233 00
■■ Particulars: Student's name or Student ID number if known
■■ Code: 4232
■■ Reference: FEES
Payment in person - at an EIT enrolment counter
■■Complete your payment by cash, EFTPOS or cheque.
* If you are paying large amounts of money, please pay by internet banking rather than cash.
Need help?
Phone 0800 22 55 348
2SUPPORT SERVICES
Academic Learning Services Tairāwhiti Campus
Academic Learning Services are here to assist you on your 34 Cobden Street, Gisborne, 4010
journey towards the successful completion of your studies Fr Jack Smith | 021 380 979
at EIT. Our aim is for you to become confident, competent
Paula Levy | 021 410 4667
and independent learners. Learning advisors support
learners to develop their learning, numeracy, and academic Jane Overbye | 027 686 2563
skills as well as their language proficiency. Pare Noble | 027 448 2456
The advisors for the Hawke's Bay and Tairāwhiti campuses Available in room PR114 every Tuesday during term time,
are located in the libraries. The Learning Advisor for between 11.30am & 1.30pm.
Auckland is located on level five. Learning support is
Email: TC_Chaplain@eit.ac.nz
available in the Hastings, Central Hawke’s Bay, Wairoa and
Ruatoria Regional Learning Centres. Appointments can be
Disability & Wellbeing Support
made for groups studying the same course, or individually.
Support is available for students with temporary or
Study Skills workshops are run regularly throughout
permanent physical, mental, intellectual, sensory or
the year.
learning impairments across all EIT campuses and Learning
Auckland Learning Advisor Centres. We aim to remove barriers to learning so that
09 979 9411 | studysupportak@eit.ac.nz students have equitable educational opportunities.
Support available depends upon individual needs and
Hawke’s Bay Learning Advisors can include advice and guidance, support to attend
06 830 1045 | twist@eit.ac.nz meetings with tutorial staff, community organisations
and health professionals, referrals for counselling and
Hastings Learning Advisor specialist assessment, mobility parking permits, NZSL,
06 830 1875 | ccheyne@eit.ac.nz learning and study support and notetaking, provision of
Tairāwhiti Learning Advisor assistive technology and ergonomic equipment. Alternative
06 869 0835 | Library1@eit.ac.nz arrangements for tests and examinations is also available.
Auckland Campus
Careers Counselling Michele Giron
Careers Counselling is available to prospective and International Student Support Advisor
current students and alumni. This confidential service is an 09 979 9411 | mgiron@eit.ac.nz.nz
opportunity for individuals to review their unique skills,
values and interests, including a review of learning and Hawke’s Bay Campus
work experiences and work opportunities. This process Barbara West
will assist individuals to make informed decisions regarding Student Disability and Wellbeing Advisor
their career development, including CV and interview 06 830 1558 | disabilityhb@eit.ac.nz
related issues.
Tairāwhiti Campus
Auckland Campus Karen Albert
Brendon Hickey Student Support Advisor 06 869 3193 | kalbert@eit.ac.nz
Industry Partnerships Manager
09 979 9416 | bhickey@eit.ac.nz Health Services
For EIT Auckland, students are recommended to contact
Hawke’s Bay Campus one of the medical practitioners outlined in their
Eddie Carson orientation handbooks, or contact the International
Careers Counsellor Student Support and Accommodation Officer, Monica
06 830 1838 | ecarson@eit.ac.nz Rodriguez, 09 979 9443.
Chaplaincy Service/Prayer Room A Health Centre is onsite at the EIT Hawke’s Bay campus
Chaplaincy Service covers nondenominational, ecumenical, with a doctor, nurse and confidential counselling service.
Christian and interfaith perspectives. EIT affirms the value This service is supplied under contract by The Doctors
of the spiritual dimension within growing and learning. (Napier) Ltd. EIT students who register at the Health
Centre as their regular practice benefit from significant
Hawke’s Bay Campus fee discounts, and are also eligible to attend The
Prayer space is available in A402 Doctors Napier or Greenmeadows. The Health Centre
Room K136 | 06 830 1637 | Chaplain@eit.ac.nz is at the front of the Student Amenities Building (K
Block). For more information phone 06 830 1919 or go
to http://www.greencrosshealth.co.nz
3At the Tairāwhiti campus, students can go to Turanga Auckland Campus - Information and
Health Services on 145 Derby Street, 06 869 0457. Research Librarian
Glen Shadbolt
International Student Support Officer Level 5 | AQ507 09 979 9448 | studysupportak@eit.ac.nz
The International Student Support Officer is part of the
EIT International team and is the main support person for Hawke’s Bay Library
all international students once they are on campus and 06 830 1045 | twist@eit.ac.nz
living in New Zealand. The International Student Support
Tairāwhiti Library
Officer is available for all questions, concerns, or troubles,
06 869 0835 | Library1@eit.ac.nz
providing confidential and non-judgmental support, and is
the student advocacy representative regarding the Code
of Practice.
Māori and Pasifika Student Support
Māori and Pasifika Student support staff provide on-
Additionally, the Officer is the 24/7 emergency campus support for Māori and Pasifika students studying
contact person. at EIT. Students can discuss their educational pastoral and
The International Student Support Officer also works cultural support needs in a confidential setting.
closely with faculty and the International Student Mentor Services include support with scholarship and grants, iwi
to support international students’ academic success. and hapū registrations, te reo Māori me ōna tikanga, access
to course related texts, academic support, filling out forms
Auckland Campus
and StudyLink assistance for student loans and allowances.
Monica Rodriguez
09 979 9443 or 027 405 5170 (24/7) Support staff are based on the Hawke’s Bay and Tairāwhiti
akstudentsupport@eit.ac.nz campuses, and work closely with other mentors and
support services across both campuses.
Hawke's Bay Campus
Song Sim Cultural Support Officer
06 830 1113 or 027 446 9840 (24/7) Di Ennor
hbstudentsupport@eit.ac.nz 06 830 1825 | dennor@eit.ac.nz
International Student Academic Mentor Pasifika Student Support Coordinator
Auckland Campus Mary Robertson
Michelle Giron 06 830 1141 | mrobertson@eit.ac.nz
09 979 9411 | mgiron@eit.ac.nz
Tairāwhiti Student Support Advisors
Hawke's Bay Campus Tuterangi Nepe-Apatu
Heather Brown 06 869 3083 | tnepe-apatu2@eit.ac.nz
06 830 1034 | hbrown@eit.ac.nz
Phillipa Harrison
Library Services 06 869 0831 | pharrison@eit.ac.nz
The EIT Libraries at both the Hawke’s Bay and Tairāwhiti Karen Albert
campuses provide a range of facilities for student use. 06 869 3193 | kalbert@eit.ac.nz
This includes individual and quiet study areas, and group
Luke Fox
and social spaces in a relaxed and friendly environment.
06 869 3146 | lfox@eit.ac.nz
Our librarians are available to assist students access an
extensive range of print and online resources. Computers, Kiri Dickinson
laptops and audio visual equipment are available for 06 869 3188 | kdickinson@eit.ac.nz
student use and you can purchase printing top up cards
Learning Facilitator - School of Primary Industries
from the library. Support with using EIT Online and other
Robyn Barker
course related technologies is available. A wide range of
06 869 3058 | rbarker@eit.ac.nz
electronic resources and online study and computer guides
can be accessed both on and off-campus via the student
Regional Learning Centres
portal: myeit.eit.ac.nz
In addition to the support provided in the Central Hawke's
Library Services - Auckland Bay, Hastings and Maraenui Regional Learning Centres,
EIT Auckland students may borrow books and access all students are also able to access support from support staff
EIT electronic resources via the Auckland MyEIT student at the Hawke's Bay Campus.
portal: myeit.eit.ac.nz/Auckland.html In addition to the support provided in the Ruatoria and
Wairoa Regional Learning Centres, students are also able to
access support from support staff at the Tairāwhiti Campus.
4GENERAL INFORMATION
Accommodation Scholars Restaurant, located in P Block, is run by the
hospitality students and open to everyone at various times
Auckland Campus throughout the year. Bookings may be necessary.
A range of accommodation options can be arranged for
international students. Please contact the International Tairāwhiti Campus
Student Support and Accommodation Officer for details, The Hub café is situated in the Hub Student Centre,
Monica Rodriguez, 09 979 944. S block and serves freshly brewed espresso coffee, healthy
cabinet food, slices and a selection of hot gourmet food
Hawke’s Bay Campus items. The Hub is conveniently located close to the
The Student Village has 12 individual villas, each housing
Younited Students’ Association.
up to six people. It is situated across the road from the
campus. For more Information contact Rachel Lockyer, Toru Restaurant is run by the hospitality students and is
Student Village Manager, 06 830 1949. For private open to everyone at various times throughout the year.
boarding contact the Younited Students’ Association 06 Bookings may be necessary.
974 8946.
Car Parking
Animals EIT provides a limited number of car parks for staff and
Animals are not allowed on campus, unless the animal helps students at the Hawke’s Bay and Tairāwhiti Campuses.
you manage a disability or is involved with the Animal Vehicles parked on EIT Campuses must park only in areas
Care Centre. designated for parking. Parking is not permitted in any
other areas.
Bicycles Loading/Unloading
Cycle racks are provided at various points around campus.
Loading zones are clearly marked. Persons loading or
Bicycles must not be taken into buildings or be left where
unloading equipment or other goods may park as close
they create a nuisance or hazard.
as permitted to the concerned location with vehicle
emergency four-way lights activated while loading or
Bookshop unloading. The vehicles must be moved immediately after
The Ōtātara bookshop is located at the front of K block at
loading or unloading is completed.
the Hawke's Bay campus. Tairāwhiti students are required
to email orders to otatarabookshop@eit.ac.nz Mobility Car Parks
EIT mobility parking permits are available from Disability
Breastfeeding and Wellbeing Support. All vehicles parked in the mobility
Breastfeeding is encouraged and promoted across car parks must display an EIT mobility parking permit on
all campuses and Regional Learning Centres. Private the front dashboard.
breastfeeding and breast milk storage facilities are available
at the Pouwhirinaki Office at the Hawke's Bay campus Motorcycles
in L140. Motorcycles may park free of charge in designated
motorcycle parking spaces.
Cafeterias/Restaurants
Auckland Campus Limitation of Liability
Any motor vehicles parked, operated or driven on an EIT
There is an International Food Court across the road on
campus are at the risk of the owner and the operator. EIT
Elliot Street as well as a range of other options on Queen
will not be liable for damage to any such motor vehicle, the
Street.
contents, the owner or operator.
Hawke’s Bay Campus
Café Connect is situated in the Student Amenities complex. Withdrawal of Parking
This café provides a range of sandwiches, cakes and slices, Corporate Services may withdraw areas normally used for
salad selection and hot meal options are also offered daily. parking if the area is required for construction or other
Cold beverages and hot vending coffee is also available. purposes. “No Parking” areas will be strictly enforced.
Coffee Connect is situated in the dining area of the Student
Amenities for all your espresso coffee requirements.
Car Parking at Auckland Campus
There are lots of parking buildings near and around Queen
Bean There Café is situated between the library and Street run by Wilson and Tournament Parking.
health services, N Block. This café offers a delicious
selection of gourmet items which are prepared daily on
campus and also offer a selection of cold beverages and
espresso coffee.
5Car Parking at Hawke's Bay Campus Childcare
Staff, students and visitors are required to pay for parking
Ōtātara Children's Centre at the Hawke's Bay campus offers
at the Hawke’s Bay Campus during specified times. All
full and part-time places for children from birth to five
vehicles parked on campus must display a valid EIT
years of age. The operating hours are Monday - Friday
parking permit, Pay and Display ticket or have paid via the
7.45am - 7.15pm. It is advisable to visit the Centre to view
ParkMate app. Paid parking is also available in designated
the facilities. The Centre Manager can be contacted on
areas of the Pettigrew.Green Arena. Leased car parks are
06 974 8908.
available in the car parks in front of the arena and free all
day parking in the designated car parks behind the arena. Equal Opportunities Policy
Times of Operation EIT has a policy of equal opportunity both in providing
Charges for parking apply 8am to 4pm, Monday to Friday, education and in employment. The aim is for people to
from 1 February to 30 November, including term and be able to develop their studies and their careers without
semester breaks. being affected by matters that are not relevant: gender,
marital status, religion, age, disability, ethnicity, or national
Permits origin, disability, political opinion, employment status,
A limited number of permits are available for staff and family status or sexual orientation.
students. Students may obtain a permit application from
the Younited Students’ Association office on campus. Fees Free Study
If you’re planning to start tertiary study or training for the
Pay and Display first time you may be eligible for fees-free.
Pay and display parking dispensers are available at various Go to feesfree.govt.nz to find out more.
locations on campus. A ticket can be purchased from any
one of these dispensing machines. This ticket must be Marae
clearly displayed on the front dash board of the vehicle. The Hawke's Bay campus has a dedicated marae,
You can also pay for your parking using ParkMate. Te Ara o Tāwhaki. The marae facilities are used for a
ParkMate is an App based payment system. The charges on number of events throughout the year.
ParkMate are the same cost as paying at a meter.
Information about the app can be found at www.parkmate. Personal Property of Students
co.nz. Search for the App on your App Store or Google EIT and its staff are not responsible for any loss or
Play. It’s free to download and register. damage to student property. This applies whether or not
students were using equipment, machinery or buildings,
Visitor Parking and whether students were, or were not, wearing
Visitor parking areas are intended for short term parking protective clothing.
only. Maximum time in a visitor car park is one hour. Those
parking in the visitor parking areas must purchase a ticket Skateboards and Bikes
from the dispensing machine in the visitor parking area or You are not allowed to ride a skateboard on campus. You
pay by selecting the EIT Visitor car park on the ParkMate are not allowed to ride a bike on footpaths.
app. This ticket must be clearly displayed on the front dash
board of the vehicle. Smokefree
All EIT facilities and grounds, including those leased by EIT,
Infringing Vehicles are smokefree. This includes the Regional Learning Centres
All vehicles infringing EIT parking requirements will, in and the Student Village.
the first instance, be issued with a Warning Notice and
Smoke free means free from exposure to any smoke or
the vehicle details will be recorded. All subsequent
vapour produced by smoking or using any electronic
infringements will be issued with a Car Park Enforcement
nicotine delivery system (ENDS), including e-cigarettes,
Breach Notice.
e-hookah and any other vaporisers (whether delivering
The issue of this breach notice will incur a $60 fee payable nicotine or not).
by the vehicle owner/operator to Car Park Enforcement
Ltd. Re-offending vehicles or vehicles blocking access will Student Loans and Allowances
be towed at the owner’s expense. You can get support for StudyLink from any of the support
Any disputes regarding parking tickets must be lodged staff on all the campuses and Regional Learning Centres.
directly with Car Park Enforcement Ltd Alternatively you can contact StudyLink on 0800 88 99 00
0508 362 233 | carparkenforcement.co.nz or visit www.studylink.govt.nz
Car Parking at Tairāwhiti Campus Timetables
EIT Tairāwhiti provides free car parking to staff and Timetables are available online or at the school or faculty
students. There are a number of 'No Parking' areas which office where you are enrolled. Access is available from off-
are strictly enforced. campus by using the portal on eit.ac.nz. On-campus you
6can access timetables through MyEIT page, or by entering
myeit.eit.ac.nz. Timetables can change and should be
EIT RESPONSIBILITIES
checked regularly.
General
Training Incentive Allowance Students of EIT can reasonably expect to:
Students who have applied through the Ministry of Social 1. Receive accurate information, before enrolment,
Development for a Training Incentive Allowance must about all key aspects of each course and programme,
make sure their fees are paid before the programme including costs.
starts. Please supply a letter from the Ministry of
2. Receive accurate information on all key aspects of
Social Development agreeing to pay fees to the
each course/programme within the first week of the
Enrolment Officer.
course start date, including course information, course
dates, dates and weighting of summative assessments
Unacceptable Behaviour
and information on text books and examination fees.
EIT provides and maintains a working and learning
environment free from harassment, discrimination and 3. Be taught effectively by educated, competent and
objectionable behaviour. Unacceptable behaviour skilled staff qualified in the relevant learning area.
includes, but is not limited to, sexual harassment, 4. Receive accurate information about student support
racial harassment, discrimination, personal harassment services and which staff members that can help in
and bullying. specific areas.
If you think you are the subject of unacceptable behaviour, 5. Have access to staff to discuss problems.
a number of steps can be taken.
6. Have access to adequate resources to support
Talk confidentially to someone about it. If you feel able, their study.
confront the person whose behaviour is unacceptable
7. Have access to information about their academic
to you.
progress, including results of assessments and copies
You can talk with any of the following people about how to of examination scripts (in accordance with the Official
make a complaint: Information Act 1982 and the 1987 Amendments).
■■Harassment Contact Network faculty contact person 8. Have complete access to their student file within a
■■Health Centre (Counsellor and Nurse) - Hawke’s Bay reasonable time from the date of request.
Campus only 9. Receive a copy of their academic record on request.
■■Younited Students’ Association 10. Be free from sexual harassment or coercion by staff or
■■Chaplains on Campus other students.
■■Pouwhirinaki 11. Be granted class time to make an official
■■International Student Support Officer representation on behalf of the student body.
■■Liaison Advisor - Kaitakawaenga (Māori and Pasifika) 12. Have access to information on the appeals process.
If the problem continues, contact a manager (e.g. a Head 13. Contribute to the evaluation of tutoring and course
of School) or senior manager (such as the Dean of your planning where appropriate.
Faculty) to discuss the options available. The procedures
for making a formal complaint are outlined in the Student Staff
Concerns and Formal Complaints section on page 11. Students can expect EIT staff:
1. Not to access a student’s medical records unless the
Younited Students' Association student concerned gives permission to do so for
Younited serves all students by acting as the voice of the purposes of supporting the student in terms of their
student body, promoting the social, cultural, recreational learning and safety.
and educational interests of students on all EIT campuses.
2. To treat all personal information as absolutely
Younited creates a student environment that empowers
confidential unless the student concerned gives
and supports all students to achieve their training, and
written permission to do otherwise.
educational goals. Younited also runs a variety of events
throughout the year catering for the wide range of cultures, 3. To be aware of processes to be followed in the event
age groups and interests. These activities help to grow of requests for reassessment, special consideration
campus life and create an atmosphere where students can or appeal.
get to know one another. You’ll find the Younited office on
campus in Hawke’s Bay and Tairāwhiti representing your
region. Check out www.younited.ac.nz
7Health, Safety and Wellbeing
In compliance with the Health & Safety at Work Act 2015,
STUDENT RIGHTS
students can expect EIT to: AND RESPONSIBILITIES
1. Provide a safe and healthy environment, plant
and systems. Academic Integrity
2. Provide relevant information, training, instruction ‘Academic integrity’ means being honest in all academic
or supervision. work. EIT expects that all students and staff will act with
3. Provide access to facilities that support staff and academic integrity. EIT wants our programmes of study
student welfare. and qualifications to be respected and valued, and we
want to be sure that all those who gain an EIT qualification
4. Enable staff and student participation in health, safety have personally reached the standards expected of
and wellbeing activities. that qualification.
5. Actively, manage hazards and incidents within the Students will learn about and practice skills related to
EIT community. academic integrity in class. If you need further information,
6. Notify students about any serious illness, injury or please access online support material from EIT Online and
near miss. make appointments with Library and Learning Services staff
who will provide you with guidance.
Assessment
Students can expect from EIT: Academic Misconduct
1. Assessments to be marked and returned within a Academic misconduct’ includes dishonest behaviour in
reasonable time. assessment. This can include copying, misinterpretation of
identity, cheating and plagiarism and all other dishonest
2. Feedback regarding academic performance on a practices in assessment. EIT will treat all academic
regular basis. misconduct as serious. Part 3 Section 8 of the Academic
3. Reconsideration of a marked summative assessment, Regulatory Framework on the EIT website provides
where regulations allow. detailed information about academic misconduct..
4. Staff to retain copies of student work for moderation Penalties range from a warning through to suspension from
purposes, where required. the programme. All instances of academic misconduct
are reported.
Copyright
As a student you will create work to submit for assignments
and in creating these works some of the material will be
yours and some will belong to other people. It is your
responsibility to ensure that you acknowledge any sources
that you use and be certain that you only copy material as
set out under rules in the Copyright Act 1994. Information
about copyright rules can be found on the Library and
Learning Services Website:
www2.eit.ac.nz/library/OnlineGuides/Copyright.pdf
Credit Recognition
If you think you already have some of the skills and/
or knowledge covered in your programme, you may
be eligible for recognition of this through EIT's Credit
Recognition system. Please contact your Programme
Coordinator or Secretary for further information.
Plagiarism
Plagiarism is one type of academic misconduct. Plagiarism is
the act of taking and using someone else’s work or ideas as
one’s own without proper acknowledgement. It includes:
■■Presenting another person’s work as your original
creation and submitting itin an assessment
■■Presenting as original your own work from a
previously submitted assessment
8■■Using another person’s ideas without proper citation Penalties for Breach of Regulations
or acknowledgement Some penalties for breaking regulations are set out in
■■Using images without consent or the regulation documents concerned. They may include
proper acknowledgement the following:
1. Restitution: Where a student has damaged, lost, or
Attendance stolen EIT property they will be liable for the cost
Active participation in classes, course work and/or online of replacement or repair. EIT property includes
activities is directly linked to learning success. Therefore computer software and hardware.
students should arrive on time for classes (and online
2. Fines: A fine of not more than $500 can be imposed
activities) and stay for the whole time. Students will gain
for breaking regulations.
most value from their learning experience if they take
responsibility for their learning. Regulations on attendance 3. Suspension or expulsion: These can be a punishment
and reporting of absences are communicated at the in their own right, or they may be a punishment if
beginning of the programme/course. fines or restitution are not paid by the due date.
If a student is suspended or expelled they are not
Breach of EIT Regulations entitled to re-enrol or receive any examination or
Any complaint raised by a student against a student who assessment results.
breaches regulations should follow the process described A penalty cannot be given if there has been no written
under the heading Student Concerns and Formal complaint. A written complaint may come from another
Complaints on page 12. student(s), a teaching staff member, or other EIT employee.
The Manager or Dean will decide whether to take further
action on a complaint, based on the evidence available. If Computer Usage Policy
the decision is not to take further action on the complaint, EIT has a computer system that supports a range of
the complainant(s) will be given notice in writing. They will services and equipment. IT Services operate and maintain
be given a reason for the decision. the system. Students enrolled at EIT are able to use these
Student(s) involved in a complaint may have a support facilities. EIT provides printing facilities around campus.
person with them, e.g. a Younited Students’ Association Before using computer facilities, students need to read,
representative, Younited Students’ Association President understand and agree to the terms and conditions of the
or nominee, Health Nurse, Pouwhirinaki, Māori Liaison Computer Usage Policy www.computerpolicy.eit.ac.nz
and Pasifika Advisor, Counsellor, or International
Use of Computer Facilities
Welfare Officer.
In the following instructions when the word “System” is
If a complaint is serious and could result in suspension or used it means any computer controlled and operated by
expulsion, the Dean / Manager can temporarily suspend EIT. This includes computers not owned or operated by
a student from all or part of the programme until the EIT but which are connected to a system that is controlled
complaint has been investigated and a decision has and operated by EIT. To ensure the security of the EIT
been made. computer facilities, all students must:
If a complaint is disproved, all records of the complaint 1. Gain proper authority before:
will be destroyed. This is a requirement of the Privacy
■■Accessing or attempting to access the System
Act 1993.
■■Allowing anyone else to access the System
If the complaint is valid, the Dean / Manager will
recommend the most suitable penalty. If the Dean / 2. Only access, alter or delete information on a System
Manager recommends to suspend or expel a student, they are authorised to use
this recommendation will go to the Chief Executive (or 3. Use the System only for the purpose for which they
someone acting in his name) for a final decision. The were given access.
student will be told of this as soon as possible, usually Username and passwords must never be shared or shown
within two days of the decision being made. A copy of all to anyone else other than the authorised user. If you do
the documents that relate to the complaint will be kept in this you are responsible for any unauthorised use someone
the Dean / Manager’s Office. else takes with the username and password.
If a student does not accept the complaint, or does not
accept the penalty, they should tell the Faculty Dean / Improper use of Computer Facilities
Manager and write to the Deputy Chief Executive within Improper use includes:
fourteen days. 1. Having access to another student’s data files, unless
the tutor has authorised this.
2. Using another person’s username and password, or
allowing another person access to an account that is
not their own.
93. Using computer programmes to decrypt, capture Conduct
passwords or control information. 1. Students of EIT are expected to behave respectfully
4. Trying to get around or corrupt System security. This and considerately towards all students, staff,
includes being in possession of a programme that employers and co-workers with whom they engage.
could do this, even if you do not intend to do it. At no time may a student act in a manner which
jeopardises their safety or the safety of others.
5. Taking part in any activity that could be harmful to
a System or any information stored in a System. This 2. Unacceptable behaviour includes discrimination,
includes creating or reproducing viruses, disrupting bullying, harassment of any kind, and being
services, changing settings or damaging files. objectionable.
6. Using illegal copies of copyrighted software, storing 3. A student will not be allowed into class, or remain in
such copies on EIT Systems, or sending them over class if the person in charge of the class at the time
EIT networks. thinks that the student is:
7. Using e-mail or messaging services to harass, ■■Acting or likely to act in a manner that is unsafe to
intimidate or annoy another person in any way. This either themselves or to others.
includes sending mass electronic messages. ■■Acting, or is likely to act, in a way that stops or
8. Using EIT facilities to do work for individuals or disrupts the class or other activities.
organisations outside EIT. ■■Has on their person, or is under the influence of,
9. Receiving, downloading, showing, storing or or is distributing for supply, any controlled drugs
forwarding by email any material on the EIT System or substances not lawfully prescribed. A controlled
which is objectionable, offensive, slanderous, or illegal. drug or substance is named and listed in the Misuse
of Drugs Act 1975 and its amendments.
10. Installing any computer programme not approved by
the tutor for use in the course or programme. ■■Under the influence of alcohol.
■■Breaking EIT or programme regulations, which may
11. Downloading, uploading, or storing music, video,
include use of equipment or computing facilities.
computer software, or copyrighted information,
unless it is a course requirement. This must be 4. Students of EIT must not:
specifically approved in writing by the tutor, or by ■■Bring or consume illicit drugs on any campus or
IT Services. workplace used for learning activities or during work
12. Connecting any non-EIT computer system or device experience (EIT reserves the right to drug-test a
to the EIT computer network unless you have written student where a health and safety risk may exist).
permission from IT Services. ■■Bring in or consume alcohol on any campus or
EIT takes breaking the rules of the Computer Usage Policy workplace used for learning activities or during work
seriously. EIT reserves the right to copy and examine any experience, except at an authorised function/event
files or information on an EIT System that might relate to in accordance with the regulations set out in the
inappropriate use. Institute’s QMS.
If anyone breaks the rules, EIT may close down your user ■■Wear or be in possession of gang colours, patches,
account and stop access. If you break any New Zealand insignia or any other items considered to be
laws you will have to deal with the appropriate agency. gang affiliated.
Students are required to comply with all relevant New ■■Bring to class any other person, including a
Zealand legislation. child, who is not enrolled in the programme
without permission.
Legislation covering operation and use of EIT’s computer
■■Bring on campus any animals other than registered
facilities includes:
disability service animals, except where animals
■■Films, Video and Publications Classification Act are to be used in formal class activities (any use of
1993, Human Rights Act 1993, Privacy Act 1993, and animals in teaching being subject to supervision and
Crimes Act 1961. regulation by the Animal Ethics Committee).
Severe cases of computer misuse will be dealt with by the 5. If a student is removed from class, the person in
Dean/Director and action taken accordingly. charge of that class will give a written report to the
NOTE: At all times EIT has the right to inspect the contents Executive Dean within 24 hours.
of any student account and to take appropriate action 6. If students loses, defaces or damages any EIT
where necessary. property, either deliberately or as a result of
carelessness or misuse, will be responsible for the cost
of replacement or repair.
10Fees Field Trips
Refund of Fees When your programme of study includes field trips,
one copy of the Field Trip Student Contract must be
Domestic Students completed and given to the Programme Secretary, at least
Application for a refund must be made in writing on the two weeks before the start of the first field trip in the
appropriate form. Where students have been required to programme. If the contract is not completed and sent to
enrol in the programme rather than individual courses, no the Secretary, the student will not be allowed to attend any
refund will be given after 10% or one month (whichever field trips in the programme.
is the lesser) from the start of the programme. In all cases
A high standard of dress and behaviour is required of all
any refund will be reduced by the amount of any non-
students while on a field trip. Failure to observe these
refundable deposit, the cost of any textbooks or other
standards may have serious consequences, including failing
course materials that have been provided to the student.
the course or exclusion from the programme.
Under exceptional circumstances the Executive Dean may
authorise variations from the rules set out above.
Health, Safety and Wellbeing
For more information regarding administration fees please Students of EIT are expected to:
refer to our website at eit.ac.nz/students/enrolments/
■■Take reasonable care of your own health and safety.
International Students ■■Take reasonable care that your acts do not adversely
Regulations for the withdrawal from courses and refund of affect the health and safety of others.
fees to international students will be as approved by the ■■Report any incident, risk or hazard as soon as
Chief Executive. possible to your tutor and via the online reporting
Please refer to the full refund policy at forms on www.eit.ac.nz/working-at-EIT/health-safety-
eit.ac.nz/students/international-students/policies wellbeing.
■■Co-operate with notified policies and procedures
Transfer Of Fees
given by the Institute and any other organisation you
New Zealand Citizens/Permanent Residents are visiting.
Fees cannot be transferred to another institute or tertiary
■■Inform others on any known risks or hazards.
institution. Fees cannot be carried over from one year
to another year. Sometimes fees can be transferred to When Students Leave
another faculty/school or course, where this meets the There are specific forms to be completed if a student
requirements of the faculty(ies) involved. withdraws from a course(s) before it is completed.
International Students The Programme Secretary will assist with this process.
Regulations for international students wishing to transfer International students should consult with the International
to another institute and the associated refund of fees will Centre prior to leaving part way through a programme due
be approved by the Chief Executive. Please refer to the full to student visa obligations.
refund policy at https://www.eit.ac.nz/student/internation-
student/polices Withdrawal From Courses
A student may withdraw from a course(s) within a
Student Services Levy programme at any time during the first 10% or one month
This is a compulsory non-tuition fee that helps to fund (whichever is the lesser) of the course delivery period with
quality student support services that support learning, no academic penalty by notifying the Institute of their
such as counselling (including chaplaincy services), health intention to withdraw. The student will have no academic
services, financial support and advice, career guidance, record for the course(s).
student advocacy, sport, recreation and cultural events, A student who is enrolled, but does not participate in any
and student representation. Students have a say on what of the scheduled learning activities of a course during the
the fee covers, and its value. Some programmes are exempt first 10% or one month (whichever is the lesser) of the
from the levy. course delivery period may be withdrawn from the course
by the Institute. The student will have no academic record
Enrolments at Two Institutions
for the course(s).
If a student transfers from one institution to another, they
will normally have to pay fees charged by each institution. A student who has enrolled in a course and begun to
Some students may receive a refund if they meet EIT's participate in scheduled learning activities and then ceases
refund policy requirements. participation, but does not initiate a formal withdrawal
process or respond to communications from the Institute,
including one formal letter to confirm their enrolment
status, may be withdrawn from the course by the Institute.
11GENERAL POLICIES
Student Evaluations act for you, you may ask for help from the Younited
There are three types of evaluations you might be asked to Students’ Association.
do during a year: the First Impressions Survey, a Course or The formal complaint should contain the following:
Programme Evaluation, or a survey on how EIT engages you
■■Who or what the issue is about
in your learning and experience as a student. You might
also be asked to take part in a focus group or online survey. ■■What happened or what the issue of concern is
(include the time and place of the incident)
You do not have to take part however, your feedback is
very important to EIT and will help us improve our courses ■■How you or other students reacted
and the way we teach. ■■What impact the issue had on you or other students
■■What evidence there is to support the complaint
Student Concerns and Formal Complaints or concern
If you have a concern or a complaint about something
If the complaint is about an academic matter please refer
that is affecting your study or if you are not satisfied with
to parts 3 and 4 of the Academic regulatory Framework
a service, we encourage you to bring this to our attention
(which can be found online at eit.ac.nz).
as soon as you can so the problem can be resolved quickly
and easily. Any formal complaint should be made as soon as possible
after the event.
EIT treats all student feedback about concerns and
complaints seriously and considers this feedback to The Manager will explain what the procedures are so
improve EIT’s services. EIT treats all complaints according that you can choose whether you want to continue. If
to the principles of natural justice. you decide to continue the Manager will investigate the
complaint and make a decision about what action to take
Making a complaint can seem daunting and become
(if any). The Manager will inform you of the outcome of the
stressful for some students. The Younited Students'
complaint in writing.
Association is available to provide support and advice to
students through the complaint process. Appeals
The Academic and Student Services Director can help If you feel the investigation of your formal complaint did
you with the process and guide you to the most suitable not include all of the information or it did not follow the
person to see about a concern or complaint. If your correct process you may appeal in writing to the Deputy
concern or complaint is about unacceptable behaviour by Chief Executive (or their nominee) within five working days
another student or staff member, you can also talk with a of being told of the decision.
‘harassment contact’ person. The following are steps you The Deputy Chief Executive’s response to your request for
should take: an appeal will provide information about what other action
1. Discussing a concern with the relevant staff you could take. Further action could include an appeal to
member: Meet with the staff member or person most an external authority such as New Zealand Qualifications
directly involved. Use a problem solving approach. Authority (NZQA) or the Office of the Ombudsman
The role of the staff member is to discuss the concern (depending on the type of complaint).
to try and resolve the matter. If you do not feel The Student Concerns and Complaints Policy and
comfortable talking with the staff member, or if you Procedures are available on EIT Online and on the
do not think the matter has been settled then move to EIT website.
step 2 below.
If you are an international student and your concerns are
2. Discussing a concern with a manager: Meet with not resolved by the internal process you can contact the
the manager of the staff member most directly International Education Appeal Authority (IEAA). Their
involved. Use a problem solving approach. The email address is info.ieaa@minedu.govt.nz.
role of the manager is to talk about the concern
and try to resolve the matter. Should the problem
still not be solved or should you not be satisfied
with the proposed resolution, you may make a
formal complaint.
3. Formal complaint: If your informal meetings have
not worked, or if you believe the concern is serious
and you want a formal investigation, you need to
make a detailed, written complaint, and send it to the
Dean or Manager. A template will be provided for
you to use if you are unsure about what to include in
the complaint. If you need someone to advocate or
12EMERGENCY PROCEDURES
EIT campuses are divided into self-managed areas or Lifts
zones during emergency conditions. Coloured maps of Lifts are installed in various buildings across our campuses
these zones are displayed in every building and classroom for student and staff convenience.
with their associated evacuation assembly areas. It is your
During emergencies if you become trapped in a lift it is
responsibility while you are on campus to familiarise
equipped with an emergency phone. Instructions on how
yourself with these areas and know what to do and where
to operate this phone are posted in the compartment.
to go if an evacuation is necessary.
An electricity supply failure will be evident when the mains
The zones are managed by staff specially appointed as lights extinguish and the emergency lights come on. Under
building and floor wardens who are authorised to take these conditions the switchboard operator may call to
control during emergencies. The wardens are identified by ascertain whether anyone is trapped.
bright fluoro vests for easy recognition.
Note that during a power failure, this phone may ring as
Evacuation drills are conducted for all zones on all inward calls to the institute are made.
campuses twice a year as a legal requirement. During these,
The lift is also equipped with a seismic sensor switch that
or in actual emergencies, you must evacuate the buildings
will stop the lift immediately if an earthquake reaches a
and follow any instructions given by the wardens.
predetermined magnitude.
All staff are familiar with our emergency procedures.
Do not attempt to use the lift during an emergency
However, it is important that if you are the first person
evacuation. When the fire alarms are triggered it
confronted by an emergency, that you initiate the first
automatically travels to the ground floor and will not
actions. These are summarised as follows:
respond to a call.
Smoke-Stop Doors
All self-closing doors to stairs and corridors are “Smoke-
Fire
Activate fire alarm then evacuate the building
Stop doors” and they must be left to close freely at all
Ring the Fire Service 111
times. These doors are strategically located so that smoke
Ring the Emergency Switchboard - Main campus line + ext 77 77
and fumes in one area will be largely contained there, thus
providing a relatively smoke free means of exit via the stairs Serious Accident
on the opposite side. Isolate the victim and others from harm
Ring the Ambulance 111
Disabled Students Ring the Emergency Switchboard - Main campus line + ext 77 77
During an emergency or fire drill, disabled students
in multi-storey buildings will be placed with a ‘buddy’ Gas Leak
or those that cannot self evacuate or care giver in a Notify a staff member immediately - do not
safe location usually near a stairway landing. The Fire switch on alarms.
Service will be notified immediately and will carry out a
safe evacuation. Evacuate the building
Ring the Fire Service 111
Emergency Lighting Ring the Emergency Switchboard - Main campus line + ext 77 77
The stairs, corridors and toilets are equipped with battery Bomb Threat
operated emergency lights that switch on at the time of an
electrical power failure. This emergency lighting is effective Evacuate the building
for approximately 30 minutes. Wherever the electrical Ring the Police 111
power supply is cut, staff members will direct you to vacate Ring the Emergency Switchboard - Main campus line + ext 77 77
the building. Do not enter the building or proceed to the
Evacuation Procedure
upper levels when emergency lighting conditions prevail.
■■Proceed in an orderly manner to the nearest exit -
walk, don’t run
■■Follow Building and Floor Wardens’ instructions
■■Do not use lifts
■■Go to your designated assembly areas
■■Do not re-enter the buildings until the all clear is given
For more information on EIT Emergency Procedures, please visit
www.eit.ac.nz/working-at-eit/health-safety-wellbeing/
13Hawke’s Bay Campus Map
Main entry Lifts Visitor Mobility Accessible Telephone Health Centre Guide dog
point parking parking toilets compound
GRID BLDG BUILDINGS AND SERVICES
REF CODE
h6 A Hetley Building
English Language Centre
International Office
g6 B Office of Chief Executive
f7 C Computing
IT Help Desk
e6 D ideaschool
c9 E Winery
d10 E1 Science Laboratories
b9 E2 Veterinary Nursing Clinic
f9 F ideaschool Studios
d8 F1 Music
Glasshouses
i8 G Trades Academy
Allied Trades
i10 G1 Fashion
i10 Facilities Management
(Maintenance and Fleet Car Park)
J10 Community House
Chaplains
Pasifika Liaison
g8 G2 John Harré Building
Screen Production Studios
m10 Ötätara Children’s Centre
k8 I Te Üranga Waka
Whare Matoro
k7 I1 Te Ara o Täwhaki
i6 J Information Centre
Careers Counselling
Enrolments and Payments
(Domestic and International)
J1 Academic Administration
Business Liaison
Educational Development
Finance
Human Resources
i4 K Student Amenities
Atrium
Café and Coffee Connect
i4 Health Centre
i5 Ötätara Bookshop
h3 Reprographic (Print Services)
Student Association Office
h3 K1 Lecture Theatres 1 and 2
g4 L Twist Library
Learning Hub
g3 L1 Bruce Martin Building
Bean There Café
Centre for Veterinary Nursing
Teaching and Social Work
f5 M John Rose Building
Business
e3 N Office of Education,
Humanities and
Health Science
Nursing
Sport and Health Science
Ötätara d3 N1 Refresh Beauty and Body Clinic
Children’s Salon Elite Hairdressing
Centre
d4 N2 Strive Rehabilitation @
Hawke's Bay
a2 O Stockyards and Woolshed
c3 P Office of Commerce
and Technology
c4 P1 Scholars Restaurant
Hospitality
Tourism
p7 Q Student Village Office
c6 R Primary Industries
(Agriculture, Forestry, Horticulture)
Viticulture
and Wine Science
o5 S Pettigrew.Green Arena
Sport Science Laboratories
Revive Massage Clinic
b3 T Trades and Technology
Hawke’s Bay Campus 501 Gloucester Street, Taradale, Napier, 4112, New Zealand. P 06 974 8000 F 06 974 8910 E info@eit.ac.nz eit.ac.nz
Postal Private Bag 1201, Hawke’s Bay Mail Centre, Napier, 4142, New Zealand.
1415
EIT Hawke’s Bay Central Hawke’s Bay EIT Tairāwhiti
501 Gloucester Street Learning Centre 290 Palmerston Road
Taradale, Napier 4112 53 Russell Street, Waipukurau 4200 Gisborne 4010
Postal Address P 06 858 7009 P 06 869 0810
Eastern Institute of Technology F 06 858 7018 0800 22 55 348
Private Bag 1201 E info@eit.ac.nz
Hawke’s Bay Mail Centre Hastings Learning Centre
Napier 4142 416 Heretaunga Street West Rural Studies Unit
Hastings 4122 312–320 Stout Street
P 06 974 8000
0800 22 55 348 Postal Address Gisborne 4010
F 06 974 8910 EIT Hastings Learning Centre P 06 869 0810 ext 7600
E info@eit.ac.nz Private Bag 1201
Hawke’s Bay Mail Centre Ruatoria Learning Centre
www.eit.ac.nz
Napier 4142 4 Hekiera Road
International Centre P 06 974 8936 Ruatoria 4032
All international agent and student P 06 864 8063
enquiries should be made to: Maraenui Learning Centre
18–20 Bledisloe Road
EIT International Centre
Maraenui, Napier 4110
Private Bag 1201
P 06 842 0591
EIT Auckland
Hawke’s Bay Mail Centre Level 6
Napier 4142 238 Queen Street
New Zealand Wairoa Learning Centre
Cnr of Paul & Queen Streets Auckland 1010
P 0064 6 974 8902 Wairoa 4018 P 09 300 7410
F 0064 6 974 8905 E aucklandeit@eit.ac.nz
E international@eit.ac.nz P 06 838 7349
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